Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

• Cloud engineer with experience working on enterprise level applications to drive Private Cloud automation.
• Administrate the full OpenShift platform life cycle to ensure the platform remains secure, reliable and highly available.
• Work with other engineers to support the infrastructure of OpenShift as well as assist to resolve infrastructure queries/issues of OpenShift tenant applications.
• Automation of platform operations and management.
• Configure and Manage Monitoring, alerts for the OpenShift environments.
• Manage capacity for OpenShift environments.
• Hands-on experience with Docker containerization, Kubernetes orchestration and tools such as Jira and Jenkins.
• Ensure continuous uptime of Cloud infrastructure.
• Develop and deliver automation systems on-time with good quality.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

We are looking for a Staff Platform Engineer with a particular focus on Databases to join our Developer Platform team. Working closely with the Data Engineering team and with other Staff and Principal engineers in the domain, you will be responsible for collaborating on design, development and runtime of automation solutions for all kinds of data storage systems. 

Note that this is not a traditional DBA role, our development teams are responsible for managing their database instances. Rather, this is a role which is responsible for creating solutions and automation to enable those development teams to deploy and run databases in a consistent and safe manner.

Required Skills :-

• Risk Management: Strong understanding of risk management principles and methodologies
• Analytical Skills: Proficient in data analysis and interpretation to derive meaningful insights from key risk indicators
• Communication Skills: Excellent verbal and written communication skills to convey complex risk information clearly to diverse audiences
• Collaboration: Ability to collaborate with cross-functional teams and influence decision-making related to risk management
• Problem-Solving: Strong problem-solving skills to address emerging risks and develop effective mitigation strategies
• Regulatory Knowledge: Familiarity with relevant industry regulations and compliance requirements
• Technology Proficiency: Competence in using risk management software and data analytics tools
• Attention to Detail: Meticulous attention to detail to ensure accuracy in risk data and reporting

Responsibilities:

• Plans for production which includes releasing of work orders and ensuring on-time delivery of shipments based on customer requirements
• Works closely with purchasing and warehouse/logistics groups to ensure on-time receipt, delivery of materials and finished goods shipments
• Monitors and co-ordinates on material shortages, expediting and ensuring material availability to support production plan
• Manages spares planning support and ensure timely delivery of spares to distribution centre
• Drives spares repair material planning and optimize the materials needed to support the spares replenishment program
• Drives and minimize excess and obsolescence inventory
• Assists in developing, maintaining and improving existing processes, procedures and key performance metrics

Requirements:

• Bachelor Degree / Diploma or equivalent in Technical Engineering / Business / Supply Chain
• Minimum 2 years of related industry experience in manufacturing and production planningKnowledge of work order management and understanding of Bill of Material
  Proficient in an ERP system, preferably SAP system (PP module) with good knowledge of supply chain, materials flow concepts and production planning reporting/metrics
  Experience in low volume high mix (preferably equipment manufacturing) and DFT/pull manufacturing environment is a plus
• Strong written and verbal communication skills
• Team player, self-driven and able to work under pressure with a sense of urgency
• Ability to adapt to a fast-paced work environment and to work with a variety of offshore locations

Responsibilities:

• Assist in network design, implementation, and maintenance.
• Support the installation and configuration of network equipment and systems.
• Monitor network performance and troubleshoot network issues.
• Collaborate with cross-functional teams to ensure the smooth operation of the network infrastructure.
• Assist in the planning and execution of network upgrades and enhancements.
• Perform network assessments and audits to identify and address security vulnerabilities.
• Create and maintain network documentation, including diagrams and configuration files.
• Stay up-to-date with industry trends and developments in network technology.
• Provide technical support to end users for network-related problems.

• Diploma or degree in Computer Science, Information Technology, or related field.
• Prior experience or internship in network engineering or related roles is a plus.
• Knowledge of networking concepts and protocols.
• Strong problem-solving and analytical skills.
• Good communication and interpersonal skills.
• Relevant certifications (e.g., CCNA) are a plus.

Interested candidates who wish to apply for the advertised position, please click the 'APPLY' button below to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1. Degree in computer science or a numerate subject (e.g. engineering, sciences, or mathematics) or Bachelor's/Master degree with 6 years of experience
2. Hand-on Development experience with Spark, ScalaSpark and Distributed computing.
3. Development and implementation experience of applications for 4-6 years.
4. 4 to 6 years' experience designing and developing in Python.
5. 4 to 6 years' experience in Hadoop Platform (Hive, HDFS and Spark)
6. 3 to 5 years' experience with Unix shell scripting
7. 3 to 5 years' experience with SQL
8. 2 to 3 years' experience with Spark programming.

We’re searching for a IT Service Desk Support  to be part of our diverse team of talent here at NCS! If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together: 

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Position Overview:

We are seeking a Voice Engineer with expertise in Verint or Workforce Optimization (WFO) systems under the Avaya platform. The selected candidate will play a crucial role in providing Level 1 to 3 support to our banking client, ensuring the seamless operation and optimal performance of their voice systems.

Key Responsibilities:

• Provide expert-level support for Verint or WFO systems deployed within an Avaya environment.
• Troubleshoot and resolve complex technical issues related to voice systems, including call recording, quality monitoring, and workforce management.
• Collaborate with internal teams and external vendors to address system integrations, upgrades, and enhancements.
• Conduct proactive monitoring and performance tuning to maintain system stability and efficiency.
• Participate in the planning, implementation, and testing of system upgrades and migrations.
• Document technical procedures, configurations, and troubleshooting steps for knowledge sharing and training purposes.
• Serve as a subject matter expert and mentor for junior team members.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 2 years of experience working with Verint or WFO systems in an Avaya environment.
• Proficiency in Avaya Aura Communication Manager and Avaya Application Enablement Services.
• Strong understanding of SIP, VoIP, and telephony protocols.
• Experience with SQL databases and SQL query language.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal abilities.

Preferred Qualifications:

• Avaya certifications (e.g., ACSS, ACIS) or Verint certifications.
• Experience working in a banking or financial services environment.
• Knowledge of regulatory compliance requirements related to call recording and voice systems (e.g., PCI DSS, GDPR).

Job Requirement:

• Degree in Engineering/Architecture or its equivalent.
• Minimum 5 years of relevant experience.
• Technical design capabilities
• Proficient in MS Project and MS Office (Knowledge of Primavera is an advantage)

Responsibilities:

• Preparation and writeup for technical submission
• Compilation of technical documentations
• Sourcing and Discussion with specialists/subcons
• Responsible for all on-site technical and engineering matters.
• Determines project schedule by monitoring project progress, coordinating activities, resolving site problems.
• Prepares project status reports.
• Coordinates structural details and design features within the project.
• Flexible and able to work well in a fast-paced environment.
• Ensure works carried out meet Company's quality standard and contractual requirements.

Job Description

• Overall supervision of production operators.
• Initiate appropriate actions to prevent the occurrence of product nonconformance.
• Identify and provide solutions to potential quality issues.
• Execute testing and maintenance of reliability test equipment.
• Conduct system evaluations and make appropriate recommendations to repair equipment or modify designs as needed.
• Managing equipment used to control and monitor processes, systems and machinery in many different areas.
• Evaluating operational systems and recommending design modifications to eliminate causes of malfunctions or changes in system requirements.
• Execute testing and maintenance procedures for electronics equipment.
• Any other ad-hoc duties as assigned by supervisor/manager.

Job Requirements

• Degree in Electrical & Electronics Engineering.
• Strong analytical and interpersonal skills.

About Our Client:

• Our client is one of the well-known Japanese based comprehensive engineering companies which based in Singapore.
• Working Hour: Mon - Fri 8.30am - 5.30pm
• Location: Based on the projects, either at AMK or East or West Region of Singapore
• Salary Package: Basic up to $4,000 + AWS + VB

Job Responsibilities:

• Supervise subcontractors' work to ensure compliance with design drawings, specifications, method statements, and regulations.
• Perform design calculations, cost estimations, and prepare engineering plans.
• Coordinate with suppliers and subcontractors to obtain quotations as per tender specifications.
• Verify equipment and materials for compliance with specifications and drawings.
• Create and maintain weekly work schedules and documentation.
• Ensure proper execution of temporary works as planned.
• Supervise workmen and subcontractors to ensure adherence to building standards, quality, timelines, and safety protocols.
• Oversee the work of junior supervisors under supervision.
• Maintain daily work records, including additional work claims.
• Prepare progress reports for consultants and owners.
• Handle any ad-hoc projects as assigned.

What You'll Need to Succeed:

• Degree/Diploma in Mechanical and Electrical Engineering or equivalent. 
• Must have minimum 3-5 years of experience working in Semi-Con industry.
• Strong knowledge of M&E details, working drawings and local construction practices  Conversant with local codes and regulations. 
• Able to check combined services drawings and coordination problems with other trades 
• Ability to read and understand construction drawings and communicate changes as required. 
• Ability to draw detailed coordination drawings and sketches and resolve technical problems with subcontractors. 
• Is a good team player and is analytical and a problem solver. 
• Excellent in communication skills, both verbal and writing skills, with a high level of attention to detail. 
• Strong interpersonal skills, ability to develop relationships and communicate with all levels of management. 
• Proficient Microsoft Office and other IT software.

How To Apply:
Please click “Apply” if you are interested & fit to the role.
We regret to inform you that only shortlisted applicants would be notified.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253
Toh Qiu Wei | EA Personnel No.: R23116260

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Provide Quality Management System Support (IQA)
• Plan and develop the IQA checklist based on the objectives and scope assigned.
• Conduct IQA via desk-check and verification of artefacts from performed processes.
• Analyse evidence that is necessary and sufficient for the IQA and draw the resulting conclusions.
• Prepare IQA findings and observations. Communicate and present to the auditees and management.
• Responsible for any follow-up verification and record the implementation and effectiveness of the corrective actions taken.
• Provide support on user queries of Quality Management systems and processes.

What are we looking for?

• Minimum 3 years working experience in Software Engineering Process Group (SEPG) or in a software environment that is CMMI or ISO 9001:2015 certified.
• Must be familiar with Capability Maturity Model Integration (CMMI) Development, software quality principles and ISO 9001 system.
• Must be familiar with software development life cycles and its related processes.
• Strong auditing and analytical skills with the ability to elicit root cause of process issue through asking the right questions.
• Ability to identify good practices and opportunities for improvement.
• Meticulous attention to details.
• Good communication and interpersonal skills.
• Customer-centered disposition with good listening skills and patience.
• Familiar with software and tools such as MS Excel, MS PowerPoint, Lotus Notes, JIRA, GitLab, Bitbucket, Confluence.
• Experience in agile development environment will be an added advantage.
• Degree or Diploma in Computer Science, Information Technology or related disciplines.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities:

• Administer Office 365 services, manage user accounts and licenses, and ensure data compliance.
• Configure and manage Microsoft Defender and ThreatLocker to protect against malware and manage application security.
• Manage and secure employee devices using Intune, policy deployment, app management.
• Administer Azure AD and manage cloud identities, along with SharePoint and Exchange services in the cloud.
• Manage FortiGate firewall settings, oversee VPN configurations with FortiClient.
• Configure and maintain Aruba Instant On for reliable wireless connectivity.
• Oversee Cloudflare WAF settings to secure web applications against threats and DNS management.
• Support and troubleshoot Windows 11, including system errors, compatibility issues, and hardware integration; manage updates and configurations.
• Manage server operations using VMware vCenter, including virtual server instances, performance monitoring, security policies, backups, and disaster recovery.
• Utilize IT ticketing systems to manage user requests and track resolution progress.
• Monitor and analyze security events using Log360 SIEM.
• Support Microsoft Teams for communication, and develop workflows and apps with Microsoft Power Automate and Power Apps.

Field Service Engineer

We are looking for experienced full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3-5 years of IT deskside support experiences.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities:

· Bridges the gap between business needs and technical solutions: Understands business requirements and translates them into feasible and effective technical solutions that align with the overall IT strategy.

· Designs and defines the technical architecture: Creates blueprints for system components, integrations, and data flows, considering scalability, security, and performance.

· Evaluates and selects technologies: Researches and recommends appropriate technologies and tools based on project requirements, budget, and existing infrastructure.

· Provides technical guidance and expertise: Mentors and guides developers and engineers on implementing the chosen architecture and technical solutions.

· Stays up-to-date on emerging technologies: Continuously learns about new technologies and trends to keep solutions modern and efficient.

· Blends traditional and agile project management methodologies: Adapts planning, communication, and team management approaches to suit the project's needs. May utilize iterative cycles and continuous improvement within a defined scope and timeline.

· Focuses on project delivery and stakeholder satisfaction: Ensures projects stay on track, meet deadlines, and achieve desired outcomes while managing stakeholder expectations and addressing their concerns.

· Leads and manages project teams: Collaborates with developers, engineers, analysts, and other stakeholders to execute project tasks effectively, managing resources and resolving conflicts.

· Monitors and controls project risks and issues: Proactively identifies potential issues, develops mitigation strategies, and tracks progress towards resolution.

· Maintains project documentation and reports: Tracks progress, budget, and resource utilization. Prepares reports for stakeholders and keeps everyone informed.

· Communicates effectively with all stakeholders: Clearly conveys project goals, progress, and challenges to both technical and non-technical audiences.

Qualifications:

· Tertiary qualifications in Computer Science, Information Technology or related degree;

· At least 8 - 12 years’ experience in developing, implementing and maintaining IT systems;

· Self-motivated, driven, a good team player and strong ability to multi-task;

· Excellent verbal, written communication and interpersonal skills.

• M&E Consultancy Services for Building and Industrial project since Year 2003
• Specializing in: (1) ACMV System; (2) Kitchen Exhaust System; (3) Electrical Services; (4) Fire Sprinkler & Alarm System; (5) Water Plumbing Services; (6) Sanitary Plumbing Services; (7) Gas Plumbing Services.
• Location: Hougang | 5 days work week

Responsibilities:

• To supervise the timely execution of Mechanical/ Electrical works, maintain quality control and ensure that all installations are in accordance with the Working / Approved Drawings, and applicable local Codes, Regulations and Standards.
• To check quality of materials and samples delivered to site and report for materials not conforming to the specifications.
• To monitor and report on contractor's performance, progress against planned schedule and provide weekly progress reports.
• To prepare, monitor progress of rectification works and ensure all defects are satisfactorily rectified.
• To check mock-ups done on site, where necessary.
• To witness and ensure that the tests are carried out in accordance with approved method of statements.
• To carry out coordination of services.
• To attend site, progress, variation and coordination meetings.
• To assist in verifying and keeping records of all variations carried on site.
• To verify all reports and claims submitted by the contractors.
• To assists Mechanical and Electrical Engineer.
• To ensure all installation work is carried out with proper approval from Employer and relevant authorities and keep records.

YOUR RESUME MUST INCLUDE:

1. Expected salary

2. Past projects involved - What kind of building or constructions, duration, value, name, etc

3. Notice period

Encasa Asia Employment Services LLP

EA Licence No: 13C6898

• At least Diploma in Mechanical or Electrical Engineering.

• Has experience in project management.

Salary

$3,000 - $4,000 (Higher salary subjected to review)

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Oversee the Server (Virtualization, Linux, Windows) and Storage (SAN & NAS) operations and administrations governed by IT Security policies and guided by IT Best Practices (eg. ITIL processes).
• Server and Storage (disk & backup) technology architecture design, upgrades and day-to-day operations.
• Implement & maintenance of IT Automation and Orchestration.
• Diagnose and resolve environment system abends and abnormal operating problems using system logs, and other available logs and documents.
• Maintain all system & sub-system environments in compliance with the security guidelines.
• Assist with testing, implementation, and installation of each sub-system and associated software
• Install, customise, and administer system and application tool running on Server
• Perform problem analysis and resolution implementation to support system and application needs

What are we looking for?

• Have strong background in IT, Computer Science / Computer Engineering or related discipline.
• Have preferably with minimum 3 years of experience in designing, administering and maintaining new servers/storage based on Linux OS (SuSE, Red Hat), and Windows OS with good knowledge in disk storage and backup technologies.
• Working with Docker Containers and Kubernetes.
• Setting up and managing commercial cloud platform such as AWS, Azure or GCP.
• Infrastructure As Code, IT Automation Tool such as Ansible, Puppet.
• Must be able to work beyond business hours including weekend when necessary.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Administer, setup and maintain security posture of the network infrastructure.
• Collaborate with other infrastructure teams, e.g. Security, Server, Storage and Mainframe, etc to ensure business application service availability
• Maintain network infrastructure in compliance with the security guidelines.
• Assist with testing, implementation, and installation of new infrastructure or application system.
• Diagnose and resolve infrastructure issues.
• Ensure availability and optimal performance of network infrastructure to support the provisioning of business applications to public and staff.
• Maintain system documentation.
• Provide support to application team on technical questions.
• Participate in Disaster Recovery Operations
• Perform problem analysis and resolution implementation to support system and application needs.
• Raise and follow up on any problem cases with software vendors until issues are resolved.
• Apply regular maintenance and patching to resolve any known or reported defects and security alerts
• Monitor and maintain system availability and optimal performance in a 24x7 operating environment

What are we looking for?

• Experience collaborating in a project teams, delivering on key project milestones, and communicating effectively with a wide variety of people.
• Knowledge in conducting impact analysis, strategize, plan, and execute upgrade to new version.
• To be able to provide 24x7 on-call support on a rotation basis which at times require work outside of normal business hours to support critical tasks.
• Knowledge in the latest networking trends and patterns, including those in the Commercial Cloud
• Strong analytical skills with the ability to elicit root cause of issue through asking the right questions.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Provide technical support to a 24x7 operating data centre including the operation, maintenance and repair of all critical equipment and systems.
• Monitor the performance and availability of the IT services Processing of production jobs
• Assisting in monitoring and escalation of incidents related to computer hardware, operating system, application systems, data centre facilities and managing the security of the data centre
• Maintain the reliability, availability, performance of the event monitoring system to ensure service vendors meet agreed Service Level
• Involve in process improvement initiatives and projects for the data centre.

What are we looking for?

• Minimum NITEC / Higher NITEC Possess positive altitude and a keen interest in IT Demonstrate a strong sense of urgency and have good troubleshooting and problem-solving skills with good attention to detail
• Strong interpersonal skills and demonstrated ability to work in a team environment.
• Great attitude to bring the best out of the team.
• Comfortable to perform shift duties.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Responsibilities:

On-Site Assistance: Provide technical support and issue resolution for Ella installations and upkeep directly at client sites.

Setup and Configuration: Deploy and set up Ella systems at client premises, ensuring seamless operation and optimal performance. Client Training: Educate clients and end-users on product functionality and maintenance procedures.

Technical Documentation Management: Develop and update comprehensive technical documents, such as installation manuals and troubleshooting guides.

Remote Assistance: Deliver remote support as needed to address technical issues promptly.

Quality Assurance Oversight: Execute quality assessments to ensure installations and repairs align with company standards and meet client requirements.

Feedback Coordination: Gather and convey client feedback to product development and engineering teams for continual product enhancement.

Travel Requirement: Undertake travel to client locations as necessary, adapting to diverse work environments.

Safety Compliance: Adhere strictly to safety protocols and regulations during on-site work, emphasizing safety as paramount.

Job Qualifications:

• Bachelor's degree in Electronics Engineering or equivalent practical experience.
• Minimum of 3 years in field engineering or a similar technical capacity. Strong problem-solving acumen and quick-thinking abilities. Outstanding communication and interpersonal aptitude.
• Possession of a valid driver's license and readiness to travel.

Your Career

As a Pre-Sales Systems Engineer, you are an important member of our technical sales team, identifying complex security challenges in your customers’ networks and driving solutions with our market-leading security products and services.

You are the technical sales representative of the company and focus on customer satisfaction with all that you do. You and your sales partner own the customer relationship and your goal is to help them detect and prevent advanced cyberattacks and breaches while safely enabling applications by deploying the full Palo Alto Networks platform so that they can confidently pursue network, cloud, and mobile technology initiatives.

Your Impact

• Understand and effectively present our security platform and solutions
• Work closely with Enterprise/Commercial customers in Cambodia, Laos & Myanmar (CLM)
• Create and deliver compelling demonstrations of Palo Alto Networks products and solutions
• Educate customers and partners on the modern network security landscape
• Identify and qualify new opportunities and support technical pre-sales activities to opportunity closure
• Expand the Palo Alto Networks install base within existing accounts
• Enable and leverage channel partners and work successfully in a channel-driven sales model
• Create evaluation test plans with customers and lead the evaluation process to a successful conclusion
• Differentiate from industry technologies and solution
• Assist customers through the support escalation process
• Continuous self-improvement and learning to maintain current technical knowledge and participate in technical communities of interest
• Identify problems in customer environments - effectively engages customers at the technical field and technical management levels
• Effective in customer-facing engagement, in writing, presentation, and creative problem-solving skills

• Preparation of design report, calculation, drawings, specification, cost estimation and details/ schedules for projects.  
• Conduct M&E services site survey 
• Lead in the coordination with other disciplines in preparation of design deliveries 
• Produce Electrical design from concept to detail design 
• Assist Professional Engineer in liaison, preparation and follow up of Authority Submission.  
• Work closely with Clients / Architects/ Structural Engineers / Quantity Surveyors, etc.  
• Assist Project Manager in up-keeping the project ISO quality documentation and records.  
• Senior engineers must be able to lead projects and supervise a team of engineers / technicians.