Summary of Responsibilities:

• Assign sufficient manning to cater for daily operational needs
• Planning of VIP arrivals and departures and ensuring operational efficiency
• Develop and maintain strong guest relationships to ensure guest loyalty
• Handle guest issues when needed 
• Meet, greet, rooming and service of all VIP guests 
• Plan and review rosters to ensure productivity goals are met
• Ensure LQA service standards are in practice as set by the hotel at all times
• Conduct audit checks on colleague’s service standards and ensure compliance with hotel standards
• Ensure operations are in order, guests assistance required is rendered accordingly and colleague’s service standards are met
• Consistently offer professional, engaging and friendly service
• Lead a Heartist® approach to guest experience/service with the team
• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained in Fairmont Gold Lounge
• Monitor maintenance and development of the physical Fairmont Gold product
• Facilitate preventive maintenance program with housekeeping and engineering
• Daily compliance on hygiene and safety standards based on HACCP standards and ensure all checks and documentation are accurately recorded on a timely basis 
• Coordinate and lead the team on internal hygiene audits with Hygiene and Safety department personnel on a weekly basis
• Coordinate and lead the team in the yearly Haccp audit and ensure compliance and pass audit 
• Work with the Revenue Manager, Reservations Manager, Sales Manager and Front Office Manager to ensure strategies are in place to maximize revenue opportunities
• Track and Forecast daily, weekly and monthly Fairmont Gold occupancy levels and plan accordingly
• Planning, reviewing, training, monitoring, evaluation and counseling of employees
• Handling and investigation of guest requests/complaints 
• Counseling and disciplinary action for colleagues non-compliance with procedures and behavior
• Attend any department and operational meetings
• Ensure grooming standard set by the hotel at all times
• Ensure work areas are adequately stocked and inventory properly recorded 
• Ensure department compliance with safety and security procedures at all times

Primary Objective

• To manage a portfolio of Retail and non-Retail non-performing loans (“NPL”) and formulating strategies for recovery action;
• To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions;
• To assist in periodic internal and regulatory reporting of NPLs in a timely manner; and
• To assist in the administrative functions of Loan Recovery as assigned.

Key Responsibilities

To develop skillsets in recovery under the retail and non-retail NPL portfolio so as to achieve targeted recovery action to meet KPIs assigned.

Tasks

• To manage the legal recovery actions by the Bank including but not limited to appointment of external legal counsels in the Bank’s panel, liaising with the legal firms, collating and maintaining the borrowers’ information from various credit files, checking the accuracy of borrower’s information/data produced by the legal firms and following up on subsequent legal actions until all legal avenues have been fully exhausted.
• To tackfully engage with customers who responded to our legal actions for loan recovery/collections.
• To coordinate with / assist fellow colleagues to engage borrowers who responded to the Bank’s legal demands for formulation of a restructuring and rescheduling (R&R) plan under a credit application to management for approval. Thereafter, proper follow through in documentation/administration functions for implementation and monitoring that approved plans are diligently complied.
• To promptly and diligently file Proofs of Debt (“POD”) for borrowers bankrupted or under Debt Repayment Scheme.
• To assist in any reporting matters as assigned by the Head of Loan Recovery.
• To assist in proper filing and administration tasks within the Loan Recovery.
• To assist on all recovery and ad-hoc tasks as assigned by the Head of Loan Recovery.

APEX Exchange is an innovative and disruptive investment solution designed to create unique opportunities that deliver tangible business benefits for Publicis Media Clients. These opportunities take many forms, such as inventory discounts, guaranteed outcome buying models, and bespoke packages, but ultimately always answer a strategic or business challenge that our Clients are facing.

We work closely with our media partners to identify these opportunities, and then take on a principle investment position in order to make them come to life on behalf of our Clients.

APEX is one of the fastest growing global solutions, with teams across the Americas, Europe, and Asia Pacific, and is at the heart of Publicis Media’s value proposition for Clients.

In Asia Pacific specifically, Singapore is one of four APEX hubs, alongside China, Australia, and India.

Description:

As the Account Executive you will be required to support the Account Manager to ensure the accurate and timely delivery of all operational functions within the Singapore APEX team.

This will include campaign reporting, processing insertion orders, campaign reconciliation, billing support and general administration of campaign delivery for all Singapore APEX activity.

We are looking for someone who is keen to launch a career in the media industry; you must be curious, hardworking, and have a good eye for detail and accuracy.

Key Responsibilities:

• Work with internal and external stakeholders to compile and complete regular campaign reports.
• Create and process insertion orders between the necessary parties such as media publishers and technology partners.
• Collate and share campaign screenshots.
• Share assets and technical specifications with the necessary parties.
• Provide reconciled delivery and billing reports for Finance.

• Review and monitoring customer receivables aging
• Prepare trade-related expenses accrual, A&P expenses accrual, provision doubtful debts and other AR-related journal entries
• Accurate and timely Processing of customer claims and payments
• Provides insight to customer payment behavior and credit risks
• Maintaining accurate and up to date accrued expenses and AR records
• Collaborating with sales teams to resolve customer billing and collection issues
• Performing accounts reconciliation
• Ensuring accounting and other AR related processes are compliant with accounting standards & company policies
• Identify and mitigate credit risks
• Check and reconcile customer statement of accounts, follow up on unreconciled items
• Prepares management reports for Sales and FP&A
• Responsible for keeping AR books in respective countries for all sales channels in accordance with accounting principles and all relevant regulations, laws and standards
• Implementing and maintaining AR processes and systems across the organization
• Liaise with external service provider for relevant outsourced accounting activities
• Ensure Sales signed distribution agreement with customer on a timely manner
• Other any ad-hoc & projects

• Experience in P&L, budget and forecasting
• Location: Duxton Hill
• Salary $3,000 - 4,500

Responsibilities:

Financial/Management Accounts

To ensure that the following are prepared accurately and on time:

• Profit & Loss account by Service
• Trend analysis
• Forecast by Service
• Policies are adhered to

To ensure that the following are prepared monthly:

• Run off schedules for provision of operating costs
• Accruals of unbilled revenue and unearned revenue
• Bunker Stock Cards
• Charter Hire and brokerage commission accrual

Agents

To ensure

• Agents’ disbursements are promptly and accurately verified and payments arranged
• Standard Policies and Procedures are adhered to by Agents
• Agents’ reconciliations are current and disputes are resolved promptly
• Any changes in Port Tariff, Coof and GAC are updated promptly
• Agents are funded correctly

Joint Ventures

• Coordinate with JV partner on timely submission of their reports
• Reconciliation / finalization of accounts
• Resolution of disputes with JV partners
• Follow up of payments from/to partners

Budgets

To Prepare and check correctness of:

• Profit and Loss by Service.
• Application of assumptions

To ensure:

• Compliance with instructions and deadlines
• Workings are correct
• Actual/full year forecast vs budget are reasonable and correct

Audits

• Timely accounts schedules for Audit
• Follow up and resolve all audit concerns

Reports

To prepare and submit:

• Monthly Forecast Reports
• Monthly Profit & Loss account by Service
• Monthly trend analysis and commentaries by Service
• Agents and JV Reconciliation Statements
• Analysis for various provision accounts
• Accounts Schedules as required by Group Accountant for Audit purpose

Information systems

• Active participation in providing input and finding solutions for new / changes to existing systems.
• To check and to test new reports (when performing parallel runs)
• Other Ad-hoc Projects as required from time to time.

Requirements:

Education & Knowledge

• Accounting Diploma/ Degree Holders with minimum 2 years of relevant accounting experience
• Preferably with SAP consulting experience or SAP experience in commercial environment
• Strong working knowledge of MS Excel

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

MicroStrategy is seeking an Account Executive to drive strategic sales into enterprise accounts within his/her assigned territory. Responsibilities include prospecting, qualifying, selling, and closing new logo business into prospects and installed accounts. This is a new business hunter and individual contributor role with quota carrying responsibility. Whilst the focus is on new business development, there will be a split of approximately 70% new logo business together with 30% account development for existing customers.

Your Focus

• Drive complex, enterprise-wide sales cycles and effectively present MicroStrategy’s value proposition to both C-level business and IT stakeholders through strategic value-led engagements
• Prospect, develop and close new business while creating satisfied and referenceable customers
• Research the customer environment to create effective business impact models, account plans and win plans; and create business cases, ROI and TCO models
• Manage all aspects of the sales process including lead generation, qualification, evaluation, close and account care, collaborating cross-functionally with Sales (Inside Sales, Sales Engineering), Marketing and Professional Services
• Work strategically with Inside Sales to develop a territory and target account plan to create a healthy pipeline that will yield overachievement in booking targets
• Manage an individual sales pipeline to ensure an appropriate mix of prospects, new business opportunities and firm proposals
• Balance long-term objectives with short term results to maximise overall revenue generation
• Meet and exceed direct sales goals within assigned territory
• Acquire and maintain a thorough working knowledge of MicroStrategy’s Business Intelligence software products and services and a deep understanding of their applications
• Position MicroStrategy’s solutions through strategic value-based selling, business case definition, return on investment analysis, customer references and analyst data
• Coordinate and manage industry events and user groups to generate market interest
• Ensure that all stages of the sales cycle are undertaken effectively to achieve the required results whilst adhering to MicroStrategy’s chosen sales methodology - MEDDPICC
• Identify and manage risk in his/her business activities and take responsibility for reporting risks in a timely, open, and appropriate manner
• Prepare accurate sales forecasts and sales cycle reporting using MicroStrategy’s CRM tool
• Leverage and enhance partner relationships to drive additional value and revenue.

The position is responsible for ensuring the smooth operation of daily procurement of F&B as well as General Supplies across the hotel which includes sourcing of requests at the most competitive pricings and the right vendors.

Primary Responsibilities

Manage Daily Procurement Functions

Processing of Ordering

• Receives Market List from the Executive Chef and processing the Market List ordering on daily basis.
• Ensures approved purchase requisitions are timely with the creation of Purchase Orders for F&B Supplies / Stewarding Supplies / Housekeeping Supplies and other general supplies.
• Reconciles Purchase Orders and Invoices to ensure prices and quantities are correct with Suppliers.
• Follows up closely on outstanding Purchase Orders that are long overdue and if needed for cancellation.
• Verifies that all documentation and proper quotations are maintained and filed according to Policy and Procedure requirements.

Handling User’s Request, Sourcing. Request for Quotation

• Responses to queries from end users/suppliers with regards to no stock situation.
• Sources for suppliers for Purchase Requests that are new.
• Requests for quotations as well samples for evaluation.
• Effectively source for suppliers and to obtain the best possible quote from the suppliers for all items, without compromising on minimum quality and standards.
• Negotiate with selected suppliers and obtain competitive quotations.
• Attend to complaints and feedback from user’s department on purchases and to take appropriate actions with suppliers that provide these products which do not meet the desired quality.
• Maintains and keeps track of all contract/RFP/RFQ documentations for audit control.

Food Safety Management

• Manages and request for formal documentations from Suppliers in compliance to HACCP standards of the hotels inclusive of HALAL certification.
• Responses swiftly to feedbacks / complaints (from end users / suppliers / guest in accordance to HACCP Procedures).
• Tracks and monitors all expiration date of licenses as well as organization certification for all Suppliers that are partner with the hotel. Arranges with Suppliers for site audit inspection as and when needed by Director of Finance & Business Support, Purchasing Manager as well as Director of Food Safety.
• Ensures Corrective Action Report are sent out immediately to Suppliers should a complaints raised by Food Safety
• Ensures substitution of supplies are replace immediately for operation use
• Ensures Suppliers that works with the hotels are Food Safety compliances
• Ensures Suppliers that SFA approved Vendors that met the grade criteria
• Ensures all licenses and certificates are approved by authorities are valid

Price Comparison Summary

• Tabulation of Price Comparison Summary for analysis for Food and Non-Food Category
• Recommend the award item for Purchasing Manager, Executive Chef and Director of Finance & Business Support review and approval.
• Preparing and send out the Letter of Award.

New Vendors & Article Code Creation

• To obtain documentation e.g Supplier Evaluation, Bizfile (applicable for Food and Non-Food supplier) for new Vendor Creation for Director of Finance and Business Support and Purchasing Manager’s approval, and Supplier Questionnaire (applicable for Food & Beverage’s supplier only) and approved by Director of Food Safety, Executive Chef, EAM F&B, and Purchasing Manager.
• To raise new Supplier Creation Form / Supplier Date Change Form for Director of Finance and Support approval.
• To raise new Article Code Creation Form / Article Amendment Form for Purchasing Manager approval.
• Creation of Article Codes/Price Codes and Vendors details are updated accordingly in the system

Others

• Carries out any other duties as required by the Director of Finance & Business Support or Purchasing Manager.
• Monitors all contract expiration dates and update the main data file.
• Handles RFQ and RFP exercises for all categories of Supplies including Capex, General Supplies and Services purchaes.
• Performs any other duties and responsibilities that may be assigned.

• Schedule appointments, plan meetings, and maintain complex and changing calendars, while working through scheduling roadblocks.
• Draft and prepare routine and advanced correspondence including emails, presentations and reports. Review outgoing correspondence for accuracy, format consistency, signatures and conformance with executive procedures.
• Assist leadership and organizations by optimizing usage of time. Make decisions regarding short-term priorities and work activities.
• Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport, while maintaining Leadership expenses/credit card reconciliation.
• Identify issues within the organization and initiate or facilitate solutions.
• Assist internal departments with the setup of new hires.
• Assist new hires with processes including expense reporting and travel systems and other internal processes and tools. Compile, prepare and process Leadership expenses and credit card reconciliation where needed.

Primary Objective:

• To assist Unit Head Treasury Processing Centre to ensure accuracy and efficiency in the processing of all treasury products for bank and non-bank counter-parties with the objective of avoiding operational risks and losses.
• Maintain high quality customer service standards by actively promoting them within the team
• Comply with bank's policy and guidelines in cash handling practices

Key Responsibilities:

Stakeholders Service

• Create a good rapport with stakeholders by providing a positive stakeholders experience at all times

Compliance

• Review existing process and adhere to Bank / Department policy and guidelines

Operations

• Trade validation to ensure booked deals are accurately captured in trade system (e.g. Murex)
• Manage trade confirmation as part of process control
• Minimize settlement risks by ensuring all deal confirmations are sent out timely and with accuracy
• Monitor trade settlement and construct payment advices
• Ensure all deals are settled timely and efficiently to avoid overdraft costs and other compensations
• Follow up with counterparty immediately to facilitate and drive any break resolution
• Static data and SSI creation/ maintenance support
• Rate fixing and prices upload into trade system
• Reconciliation and Nostro outage investigations
• Posting of accounting entries
• Involve in providing user requirement and user acceptance testing (UAT) for New Product and/or Change Request (CR)
• Provide support to the business units for business development and customer service
• Other administrative tasks relating to supporting business
• Provide custodian and nominees support to other business units where required
• Ensure securities holdings and cash position are reconciled
• Ensure securities processes (i.e. trade settlements, share transfers and corporate actions) are executed in a timely manner
• Manage custody billing
• Ensure timely submission of statutory returns and certification to the relevant bodies 

Process Improvement

• Constant review and feedback of existing processes and workflows to improve productivity and to mitigate risks.
• Implement the operations of new treasury products and inter-bank funds transfer services, develop and recommend processing and control procedures.
• Institute internal control measures and implement enhancement changes in treasury operational procedures, practices and computer systems to improve process efficiency and productivity.
• Provide support to projects and initiatives which increase automation

The position is responsible for assisting the Executive Chef with the administration and smooth running of the Culinary Division. Primarily responsible for organises work and follows up pending projects.

Primary Responsibilities

Administrative And General

• Reflects Raffles Hotel Singapore’s philosophy by providing high quality of service to our guests by adopting a positive attitude and keeping the team spirit at the highest level.
• Greets with smile at all times to colleagues and guests anywhere in the hotel.
• Has a pride of self-personal appearance and grooming.
• Remains confidential about all matters of such nature.
• Maintains and updates all Culinary files.
• Types correspondence and ensures accuracy of grammar, composition and format.
• Handles incoming and outgoing calls according to hotel standards.
• Clears IN/OUT trays and mailbox for Culinary division and distributes to address concern.
• Ensures proper requisitioning and controls office supplies; follows up on delivery of materials and documents.
• Ensures all correspondences, faxes, messages, e-mails are responded in timely manner/ disseminated accordingly.
• Handles and follows up on assignments as assigned by superior.
• Ensures security and upkeeps of all department confidential files.
• Handles all appointment concerning the superiors and keeps track their schedule and engagements.
• Ensures all arrangements are made prior to meetings (booking of meeting rooms, set ups, meeting materials).
• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication.
• Informs concerned personnel of details of meeting.
• Takes minutes for the meeting as required; ensures to disseminate minutes to all concerned.
• Prepares necessary contracts as instructed by superiors.
• Maintains updated files of contracts and all matters pertaining to entertainers.
• Ensures personal awareness of the activities and services within the hotel in order to promote the property and be responsive to guest inquiries.
• Handles all appointment requests for superiors and schedule accordingly.
• Adheres to the set procedures for attendance and timekeeping.
• Ensures timely reporting of malfunction, followed up with maintenance of appropriate office equipment when required.
• Assists outlet managers with administrative duties whenever required/appropriate.
• Maintains general cleanliness of the Culinary office.
• Performs any other duties and responsibilities that may be assigned.

Learning And Development

• Participates in learning and development activities to improve knowledge and skills.

Involvement In Wider Job Function Relationships

• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Builds guest loyalty and to develop to a professional relationship with local guests and regular patrons.
• Continually improves product through obtaining feedback from guests and patrons.
• Upholds Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports Accor’s Corporate Social Responsibility program.

The Events Administrative Executive is responsible for all administrative matters and provision of sale support to the events team. Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities

Delivers Friendly and Efficient Events Service

• Advises on availability and offering alternatives when applicable.
• Preparation and sending of sales proposals and contracts (corporate and wedding).
• Makes a good first impression through first enquiry.

Focuses on Meeting Planner / Guest Experience

• Ensures the accuracy of bookings and internal BEO.
• Familiarises with the house system to assist managers in making booking. (Opera, Table Management System & Social Tables).
• Timeliness in responding to enquiries from various platforms.

Works as a Team and Facilitate Processes

• Keeps the workplace functional.
• Generates relevant reports timely and accurately.  
• Ensures that the department meet timelines required by other department.
• Effective communication among inter departments.
• Promotes team cohesiveness.

Involvement in Wider Job Function Actions / Relationships

• Participates in training activities to improve knowledge and skills.
• Follows guidelines provided in employee handbook.
• Understands emergency procedures, health and safety requirements.
• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
• Performs any other duties and responsibilities that may be assigned.

• Entry ~ Junior level
• Bachelor’s degree in Mathematics, Engineering, Business, Science, Computing, or any numerical fields
• Location: North Bridge Road
• Monday - Friday; 9 AM - 6 PM
• Salary: $3,500 - 3,800

Job Summary

We are seeking candidates with a strong quantitative background and the ability to think creatively. You will develop new methods of data collection using Python and other data-related tools. Additionally, you will be involved in scripting, sampling, and data processing for various research studies.

Key Responsibilities

You will be part of a team involved in the following activities:

• Designing and managing data tools
• Developing new data collection methods
• Improving existing survey interface designs
• Scripting survey questionnaires with logic implementation
• Studying survey software and developing new scripts
• Processing research data using software with syntaxes and codes
• Designing quantitative samples based on client requirements
• Monitoring quantitative fieldwork and adhering to project schedules and deadlines
• Coding open-ended (free text response) answers when required
• Performing quality checks and audits of survey implementations to ensure accuracy
• Creating highly actionable and digestible reports in PowerPoint

• Bachelor’s degree in Mathematics, Engineering, Business, Science, Computing, or any other numerical field
• Candidates with no experience are welcome
• Strong appetite for learning new data tools
• Openness to change and innovation
• Familiarity with Python is desired
• Basic competency in SPSS, R, and data visualization tools is preferred
• Knowledge of any survey software is an added advantage
• Ability to work with ambiguity and perform under pressure
• High level of precision in work

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Variable Bonus
• Exposure to national research

• Perm
• At least 3-4 years of retail leasing experience
• Experienced managing large scale/fast-paced malls
• Good interpersonal skills and extensive network of contacts

Responsible for the leasing, marketing and lease management activities of the shopping mall including implementing strategies to maximise rental and occupancy within the shopping mall.

Job Description

• Supporting and implementing strategies to maximise rental and occupancy of the properties within the Company’s assigned portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Maintaining good relationships with tenants and prospects.

• Degree in Estate Management, Building, Business Marketing.
• At least 3 to 4 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.
• Candidates who have relevant experience in the same industry will have an added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Bonus
• Medical and Insurance Coverage

Responsibilities

• Understand and support the company’s strategy and mission
• Communicate business plans between HQ and Singapore to materialize strategy and analyze business proposals
• Research competition to identify threats and opportunities
• Provide consulting advise to align processes, resources-planning and department goals that align with HQ’s overall strategy for senior executives in making effective decisions
• Construct, present and prepare business plans, reports, forecasts and analytical models
• Any other duties as assigned by the management

• Strong in business Korean & English language and deep understanding of the Korean / Singapore culture to prepare, present and draft business related reports for HQ Korea management team.
• Proven experience in the area of Strategic Analyst, Planner or Business Consulting background
• Understanding of market research and data analysis
• Knowledge of business operations and procedures
• Demonstrable strategic thinking abilities
• Analytical mind with problem-solving aptitude
• Organizational and leadership skills
• Excellent communication and presentation skills
• Good knowledge of Microsoft applications including Power Point and Excel
• BSc/BA in Business Administration, Marketing or any other related field; MSc/MA/MBA is a plus

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses (T&C applicable)

Customer Service

• Show confidence in dealing with customers in different situations
• Create a good rapport with customers by providing a positive customer experience at all times
• Manage customers’ expectations by offering the appropriate support and/or solution

Operational

• Manage Singapore Dollars & foreign currencies float effectively and accurately
• Assist Teller to collect Singapore Dollar deposit and cash processing
• Perform Teller duties if the need arises
• Ensure accurate transaction validations are performed
• Maintain accurate daily cash holding balances
• Perform daily check on foreign currency stock holdings
• Other ad hoc duties assigned

Compliance

• Adhere to Bank / Department policy and guidelines strictly to ensure task is carried out properly

Team Work

• Assist colleagues to achieve team goals by offering support and advice
• Encourage and promote team work within the team

   

The Senior Director of Internal and Executive Communication, Asia Pacific, drives the direction and development of the internal communication strategy and plan for the region with the primary goal of energising Visa’s culture through an invigorated and modernised approach that gets people excited and generates enthusiasm about Visa’s business strategy, purpose, and culture. The role serves as the principal internal communication advisor to Asia Pacific Leadership Team for key strategic communications to engage the wider Visa population on relevant business priorities and key milestones, and is accountable for all internal communication for the Regional President of Visa Asia Pacific. 

Key Responsibilities:

• Drive the direction and execution of the internal communication strategy and plan for Asia Pacific, aligning with global communication goals to energise Visa’s culture, drive business growth, and advance & protect Visa’s reputation. And applying best practice internal communication principles.

Invigorate executive internal communication

• Provide strategic counsel and tactical support to the Regional President to generate enthusiasm and engage employees on regional strategic priorities. This includes driving the agenda planning and content development of quarterly Asia Pacific Town Hall meetings (in collaboration with relevant functional comms leads), as well as preparing decks, emails, and internal social networking content related to business, purpose, people, and culture.
• Develop annual plan for Regional President across internal communication channels.
• Write talking points, speeches, slides, and other executive and division materials.
• Develop and implement metrics and measurement processes into Executive communications to demonstrate impact, effectiveness and drive ongoing improvement.
• Provide strategic counsel and support to the Head of People on change programs.

Modernise internal communication

• Establish Communication as a strategic and commercial function that is a trusted, strategic counsel to the business stakeholders. 
• Develop proactive and creative internal communication campaigns that inform, engage and inspire employees based on key business and culture themes.  
• Lead the development and execution of the strategy and content development for Asia Pacific-wide dynamic digital communication channels which may include newsletters, Insite, digital signage and Engage (when introduced).
• Develop and implement best practice communication principles, including embedding robust analytics and measurement processes into communications strategies. Analyze and share relevant metrics to stakeholders to demonstrate impact, effectiveness and drive ongoing improvement.
• Ensure that communications are delivered in a way that is timely, accurate and on brand and aligned with the company purpose, strategy, and culture.
• Develop the regional strategy to drive adoption of and engagement with Visa’s new internal social networking tool.
• Partner with colleagues across the Communications organization, at global, regional and market levels, to ensure message alignment and to generate agenda and content ideas.
• Localise global internal communication campaigns and drive the development of regional internal campaigns that drive adoption and consistent delivery of key messaging and concept.
• Partner with colleagues across the Asia Pacific Communications organization to provide strategic counsel on effective internal communication tactics to boost understanding and engagement on business strategy and regional priorities, including for product, innovation, and B2B content.
• Equip market communication leads with the necessary support and materials to amplify and bolster awareness of global and regional internal communication campaigns within their markets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business.

Our client, a marine company in Singapore dealing with shipyard , is looking for a QA professional. As a member of the QA team, you will play a critical role in ensuring the highest standards of safety and quality across our operations. You will work closely with various departments to develop and implement QA policies, procedures, and initiatives. This is a unique opportunity to contribute to the success of a dynamic and growing organization in the maritime industry.

• Reviews and updates organization Quality policy and objectives for Management’s approval

• Reviews & updates company Occupational Health & Safety policy & objectives for Management’s approval
• Prepares, reviews and updates Quality Management System (QMS) and Occupational Health and Safety Management System (OHSMS) manuals, procedures and forms
• Interprets and implements quality assurance standards and procedures
• Reviews the implementation and effectiveness of standards and procedures
• Plans & conducts internal audits for ISO 9001:2015 & ISO 45001:2018 as scheduled in the annual work plan
• Plans and conducts Management Review Meeting for ISO 9001:2015 and ISO 45001:2018
• Manages 3rd party certification body audits for ISO 9001:2015, ISO 45001:2018 and BizSafe STAR
• Co-ordinates with respective Departments for the preparation for external audits
• Follow-up on post audits activities
• Manages Document Control for all QMS and OHSMS documents to ensure latest revision
• Supports and works with various departments in procedure reviews and updates, ensures changes are incorporated in a timely manner and assists in assessment of these changes
• Identifies training needs and organizes training interventions to meet quality standards
• Conducts Factory Acceptance Test (FAT), workshop fabricated items inspection and onboard completion inspection both internally and externally
• Prepares inspection reports of inspection outcomes and updates overall inspection status summary
• Liaises with Clients and CLASS Surveyors on external inspection
• Monitors and expedites closure of all non-conformances of the company, if any
• Responsible to create and review Risk Management Plan for projects

• With strong background in ISO:9001-2015 QMS
• Technical Inspection and Writing
• Organizational Performance Management
• Quality Systems Management
• Leadership
• QA for Interior Design
• Graduate in Business Management
• Experience in outfitting will be advantange

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

The Assistant Events Manager / Events Executive (Events & Conference Services) is responsible for working to achieve the strategic goals of the hotel, specifically in banquet sales.  Sales segments can be sub-categorized into corporate and weddings.  He/ she will also support and service group files handed over from sales. This position is also responsible to follow through on all matters pertaining to events and functions in the hotel. 

Primary Responsibilities

Achieves Both Individual and Team Revenue as well as Profit Goals as per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Maximises experience and revenue of conference groups staying in the hotel (for Conference Services role)
• Ability to innovate with the hotel offerings and creative selling for banquet venues.

Focuses on Meeting Planner / Guest Experience

• Ensures the accuracy of bookings, event requirements, BEO at all times.
• Familiarises with the house system. (Opera, Table Management System & Social tables)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Goal

• Cross selling of hotel guest rooms, banquet, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of F&B experiences wherever necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
• Performs any other duties and responsibilities that may be assigned.

The Executive Assistant is responsible for managing the administrative needs of the company and providing secretarial support to the Business CEO.

Key duties and responsibilities

Secretarial Function

• Handle secretarial tasks such as screening calls for the Business CEO, scanning and distributing documents to relevant personnel, managing incoming mail, and other related duties to ensure prioritized communication flow.
• Support and manage the Business CEO's calendar, schedules, and appointments, ensuring proper organization of meeting schedules.
• Prepare agendas, notices, minutes, and resolutions for corporate meetings, ensuring attendees are well-informed.
• Take and transcribe dictations, compose and prepare confidential correspondence, reports, and other presentation materials for management meetings.
• Respond to routine external correspondence, type memos, purchase requisitions, payment requests, etc.
• Arrange complex travel plans and itineraries, and compile meeting materials.
• Maintain overall office supplies.
• Maintain confidentiality of all corporate, personnel, and research matters.
• Maintain files and records ensuring easy retrieval when needed while safeguarding the security and confidentiality of sensitive documents.

Administrative Function

• Coordinate with a travel agent regarding flight ticket purchases for key executives and staff, and facilitate visa applications, ensuring travel requirements are met and arrangements are coordinated.
• Assist in accommodation arrangements for incoming expatriates and visitors.
• Coordinate office repairs and office equipment maintenance, janitorial and messenger services, lighting, and electrical works, and other office maintenance activities with vendors or building management, ensuring efficient and timely repairs and maintenance.
• Source office supplies/furniture/plants/pantry supplies, etc., and coordinate with suppliers for samples to ensure purchased products meet specified requirements.
• Coordinate with telecommunication companies regarding telephone line installation and cellular phone subscriptions for the company, ensuring accurate completion of applications.
• Monitor usage of company-issued cellular phones, promptly report problems to the telecommunication company, and ensure official call costs remain within budget.

Our Client a major MNC logistic/manufacturing company is looking for HSSEQ for their warehouse /manufacturing .

• Develop and implement HSSEQ policies and procedures to ensure compliance with industry regulations and company standards
• Conduct regular audits and inspections to identify potential hazards and recommend corrective actions
• Provide safety training and awareness programs to employees and contractors
• Investigate accidents and incidents to determine root causes and develop preventive measures
• Monitor and evaluate the effectiveness of HSSEQ programs and make recommendations for improvement
• Collaborate with other departments to ensure compliance with HSSEQ requirements

• Education in Occupational Health and Safety, Environmental Science, or related work experience will be advantage
• Experience in HSSEQ management, preferably in the logistics industry will be advantage
• Knowledge of local and international HSSEQ regulations and standards
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to work independently and manage multiple tasks
• Attention to detail and strong organizational skills
• Proficient in Microsoft Office and other relevant software applications
• FSM certification is very advantage

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Office Location: 

Jurong, Pioneer Turn (2 days WFH)

Responsibilities: 

• Monitor Purchase Orders (PO)

• Perform MIRO
• Analyse PO with discrepancies
• Post invoices without purchase orders
• Monitor Fixed Asset payments including deposits paid but not yet capitalized
• Prepare payment & journal entries
• Work with the Assistant AP Manager on any ad-hoc duties   
• Follow up with Controllers & Area Managers on accruals/provision
• Liaise with Planner on stock discrepancies
• Liaise with colleagues, suppliers and inter-companies on billing enquiries
• Liaise with auditors on any audit queries
• Liaise with HQ on stock and payable reconciliation

ECB Financial Group is an award-winning financial institution dedicated to providing innovative and reliable trading and financial solutions while fostering sustainability and social responsibility. We are committed to enhancing our brand presence and promoting sustainable practices across all aspects of our operations.

Position Overview:

We are seeking a detail-oriented and proactive Branding Operations Executive to join our Brand and Sustainability Team. The primary responsibility of this role is to oversee various operational aspects related to branding, sustainability initiatives, and logistics management. In addition to administrative duties, the ideal candidate will play a key role in sourcing quotations from vendors and agencies, conducting research on the latest trends in merchandise, exhibitions, branding, and sustainability initiatives worldwide.

Key Responsibilities:

Payment Administration:

• Process invoices, payments, and reimbursements related to branding and sustainability activities, ensuring accuracy and compliance with company policies and procedures.
• Maintain records of financial transactions and reconcile expenses to budget allocations.
• Coordinate with finance and accounting teams to resolve any payment-related issues or discrepancies.

Administrative Support:

• Provide administrative support to the Brand and Sustainability Team, including scheduling meetings, preparing agendas, and drafting correspondence.
• Maintain documentation and records related to branding and sustainability projects, ensuring proper organization and accessibility.
• Assist in the preparation of presentations, reports, and other materials for internal and external stakeholders.

Vendor and Agency Coordination:

• Assist in obtaining quotations from vendors and agencies for branding materials, promotional items, and event management services.
• Collaborate with vendors and agencies to ensure timely delivery of services and adherence to budgetary constraints.
• Conduct research to identify new vendors, agencies, and partners that align with the company's branding and sustainability goals.

Trend Research:

• Stay updated on the latest trends in industry merchandise, exhibitions, branding, and sustainability initiatives worldwide.
• Analyze market trends and competitor activities to identify opportunities for innovation and differentiation.
• Provide insights and recommendations to enhance the company's branding and sustainability strategies.

• Diploma or equivalent certification in Marketing, Business Administration, Logistics, or related field.
• 3-5 years of experience in operations, administration, or logistics management, preferably in a corporate environment.
• Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Excellent attention to detail and accuracy in financial record-keeping and administrative tasks.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and experience with financial software or systems.
• Effective communication skills with the ability to collaborate with cross-functional teams and external partners.
• Interest in branding principles and sustainability practices.

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

What does it take to become a Civican?

Civica is looking for Administrative Executives to be part of the Project Team for a 1-month contract to perform administrative and data entry duties. As an Administrative Executive, you will be providing support in compiling data analytics reports for customers and you should also be able to provide administrative project support as required. Contractual period is strictly from 3rd July 2024 – 31st July 2024.

We welcome your unique talents

Please apply for this role if it would make you excited to come into work every day.

There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

• Basic IT skills and computer literacy is a must.
• Proficient in MS Office, able to use Vlookup function and conditional formatting in Excel.
• Highly organised, driven and proactive in approach.
• Excellent time management skills and self-motivation.
• Ability to work as part of a team and independently.

Duties and responsibilities of your role may change from time to time to meet the needs and requirements of the business. This is a temporary role that allows you to work from home as well.

Interns, diploma undergrads or students with A 'Levels who are waiting for results to go university can also apply.

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

We are seeking a dynamic and experienced technical presales/architect professional eager to pivot into a solution sales role. This individual will play a pivotal role in our sales team, leveraging deep technical expertise to architect, develop, and sell compelling ServiceNow solutions that address complex customer challenges. This role offers the opportunity to directly impact our growth in the ServiceNow domain, shaping the future of digital workflow transformation for our clients.

Responsibilities:

• Solution Evangelism: Act as a key technical advisor and product advocate, articulating technology and product positioning to both business and technical users.
• Customer Engagement: Lead discovery sessions to understand customer challenges and requirements, translating them into effective ServiceNow solutions.
• Solution Architecture: Design and propose innovative solutions leveraging the Now Platform, ensuring alignment with client objectives and business outcomes.
• Collaboration and Leadership: Work closely with the sales, technical, and delivery teams to ensure cohesive and comprehensive solution delivery.
• Sales Strategy: Contribute to sales strategy and drive opportunities from qualification through to close, achieving sales targets.
• Continuous Learning: Stay abreast of ServiceNow platform updates, new features, and industry trends to maintain a competitive edge and provide value to clients.