Roles & Responsibilities

• Candidate is the in charge of the overall supervision an entire organization
• Assist with operations may require to carrying loads>20kg
• Analyse the investment opportunities
• Candidate must be able to oversee every section of the company
• Most of the time, Candidate is required to attend meetings than staying in front of the computer
• Must be able to make decisions, sometimes quickly, based on available information
• Should be able to convey complex thoughts and processes clearly and concisely also, able to build a diverse team with different talents and personalities
• Support the team in the structuring and execution of the acquisition of data centre assets
• Review and provide inputs on transaction documents
• Prepare research and summaries on acquisition opportunities
• Assist in preparation of annual reports and other publications including circulars and offer information statements
• Preparation of management reports and board materials.
• Develop and implement a sound business plan for sourcing acquisition or investment opportunities, including specific strategies designed to achieve short and long-term growth and profit objectives.

Requirements:

• Bachelor's or Master degree in Sale & Marketing, Business Administration, or related field.
• Experience in management may be advantageous.
• Understanding and knowledge of sales and marketing.
• Strong analytical, organizational, and creative thinking skills.
• Excellent communication, interpersonal, and customer service skills.
• Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures
• Independent and able to work under tight deadlines
• Must work on Weekends and Public Holidays

About the Company

Our Client is a leader in geospatial technologies, serving customers across industries from commercial to government sectors.

Responsibilities

We’re looking for a proactive and determined Technical Project Manager to lead application software project teams to design, develop and deliver high-impact solutions for the public sector.

• Engage with clients to understand business requirements and constraints;
• Plan projects according to resources and expectations;
• Lead and manage project team from design to delivery;
• Track and report on project progress and relevant metrics;
• Manage changes and identify solutions to risks or obstacles;
• Ensure timely and successful deployment and implementation of systems;
• Mentor and motivate team members, to ensure a positive work outcome;
• Develop client relationship with stakeholders for client success.

Requirements

• Degree in Computer Science, Information Technology, Geography, or Geographical Information Systems;
• At least 5 to 8 years of experience in a similar capacity, managing the development and delivery of software projects, preferably for clients in a similar industry;
• Project management certification would be an advantage;
• Track record in leading, managing and delivering technology projects;
• Technical proficiency in full-stack technologies including JavaScript, .NET, SQL;
• Ability to work well under pressure and deadlines;
• Strong project and resource management skills;
• Excellent communication skills, including presentation and stakeholder management skills;
• Strong leadership and mentorship skills.

Employment Details

• Permanent role;
• Exciting opportunity, with excellent remuneration & benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

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JOB BRIEF

We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently.

Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.

Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.

RESPONSIBILITIES

• Opening and closing the restaurant.

• Research new wholesale food suppliers and negotiate prices

• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.

• Scheduling shifts and assigning tables to waitstaff.

• Resolving customers' questions and grievances in a professional manner.

• Conducting payroll activities in an accurate, timely manner.

• Ensuring that the restaurant adheres to pertinent health and safety regulations.

• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.

• Recording all income and expenses and ensuring that cash registers are balanced.

• Manage and store vendors’ contracts and invoices

• Coordinate communication between front of the house and back of the house staff

• Prepare shift schedules

• Process payroll for all restaurant staff

• Supervise kitchen and wait staff and provide assistance, as needed

• Keep detailed records of daily, weekly and monthly costs and revenues

• Appointing, inducting, and mentoring new staff members.

• Monitor compliance with safety and hygiene regulations

• Gather guests’ feedback and recommend improvements to our menus

REQUIREMENTS

• Work experience as a Restaurant Assistant Manager

• Familiarity with restaurant management software

• Good math and reporting skills

• Intermediate accounting and arithmetic skills.

• Strong leadership skills with an affinity for capacity development.

• Customer service attitude

• Communication and team management abilities

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• The ability to work under pressure.

Duties:

• Manage daily workflow within the customer service department
• Create and track customer service goals
• Supervise a team of customer service representatives
• Hire and onboard new customer service employees
• Assist in developing an effective customer loyalty program
• Document all interactions with clients

Responsibilities

• Respond to customer inquiries on a regular basis
• Receive and implement customer feedback to improve the quality of service
• Manage daily progress in meeting important business metrics
• Generate detailed reports on customer interactions
• Provide additional upskilling or learning opportunities for team members
• Oversee the budget for the customer service department

Skills and qualifications

• Demonstrated experience in customer service
• Strong understanding of customer service software
• Clear verbal and written communication skills
• Familiarity with management techniques
• Ability to meet and exceed customer needs

Preferred qualifications

• Interpersonal skills
• Problem-solving skills
• Ability to maintain customer confidentiality
• Ability to work collaboratively

• Managing the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals.
• Hiring and training staff to provide excellent service to patrons.
• Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours.
• Setting and enforcing quality and safety controls.
• Ensuring licenses are updated and in line with current legislation.
• Working with diverse personalities both on the staff and patrons.
• Planning and taking part in promotional events.
• Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed.
• Maintaining a fun, safe atmosphere for patrons.

Job Description & Requirements

• Must have proficiency to speak English, Tamil, Hindi and Punjabi
• Must willing to work on weekends and public holidays because Our nature of bussiness in service industry as a retail sales which is peak business on weekends and Public holdiays
• Working on cell phones and mobile devices from various brands, models and operating systems
• Troubleshooting devices to identify aspects of the programming that might need repairs
• Completing surface-level repairs, such as cracked glass, stuck or missing buttons or scratched surfaces
• Repairing complex parts of mobile devices, such as their wiring, control pads and programming
• Preparing and processing invoices for customer transactions
• Acting as second-in-command to the manager,and taking care of all duties in their absence.
• Assisting the Manager with operational issues.
• Communicating with customers to learn about their repair needs
• Promptly answering the questions of staff and other stakeholders.
• Providing excellent customer service and maintaining relationships with vendors.
• Assisting with recruitment and onboarding processes.
• Taking inventory and ordering office supplies as needed.
• Updating logs and order forms.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.

THE ROLE

The Senior/Account Manager is responsible for prospecting new businesses and maintaining strong business relationships with existing clients and business partners.
This person will support the Business Director and the Creative Director in developing ideas and proposals and follow through with the entire project with the client and project manager. It is vital for the person to also wear a strategist hat in developing clients' solutions.

As we are a small agency, you’ll also sometimes project manage certain aspects yourself.

WHAT YOU WILL DO

• Develop event proposals → Active involvement in the pitch process and delivery.
• Assist with creative problem-solving
• Lead client relationships
• Develop a project plan to execute event activation
• Maintain accurate project calendars and project records
• Develop cost proposals and responsible project reconciliation
• Select partners from various disciplines to piece up any experiential items/deliverables.
• Support projects onsite as needed
• Production: Vendor, Talents, Venue, Prints, and other production tasks that are related to the awarded project.
• Operation: Scheduling, Briefing packs, Resource management and other operations that are related to the awarded project.
• Agency marketing: Support the Business Director with the agency marketing efforts.
  • e.g. Create social media posts for all the event/activation/bts shoots and post it on the agency's social media. (Instagram & LinkedIn)

QUALIFICATIONS

• 5+ years of work experience in event management, creative agencies or marketing communication agencies
• Client management experience
• Project management skills with experience in brand activation, festivals, experiential and production management
• Experience in managing people and processes in a fast-paced, ever-changing environment
• Experience working with lifestyle brands
• Interest and knowledge in experiential marketing, festivals, and industry trends (AV / VR / AR)

DESIRED CHARACTERISTICS

• Creative problem solver
• Strong passion for concept & proposal development
• Graphic design skills are a plus
• Team player with demonstrated skills in collaboration and diplomacy
• Support in all aspects of projects, from estimating cost, managing budgets, and writing reports for the clients and management team
• Highly organized – the ability to handle multiple tasks to meet strict deadlines with a positive, inspiring attitude.
• Ambitious, proactive and resourceful; solutions-oriented
• A calm and flexible approach to handling pressure and stress
• Resourceful and self-directed with the ability to work independently
• Adaptable and solutions-focused and comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions.
• A solid sense of accountability and sound personal judgment

WHAT WE OFFER

• A competitive salary and potential upside based on performance
• The opportunity to supercharge your learning by working with a talented, ambitious and diverse team
• Generous holidays
• Flexible work-from-home arrangements depending on workload and project demands

Like all managers, the senior manager is responsible for planning and directing the work of a group of individuals. They monitor their work and takes corrective actions when necessary.

Senior managers might guide workers directly or they might direct several supervisors, who in turn directly manage the workers. The senior manager often supervises the largest or most important group or groups in a company.

Core responsibilities of the senior manager include:

• Providing guidance to direct reports, typically comprising first-line managers and supervisors
• Ensuring clarity around priorities and goals for the entire functional area
• Approving requests for investment to a certain level of authority
• Managing overall financial budgeting for her function
• Approving hiring and firing requests within her group
• Guiding the talent identification and development processes for a group or function
• Working across functions with peers in other groups to ensure collaboration for shared goals
• Interacting with senior management for reporting
• Working with senior management and other peers for strategy development and execution planning
• Communicating financial and goal results and key performance indicators to direct reports
• Facilitating goal-level creation for the broader function and working with managers to ensure the goals cascade to all workers

Experience: 3-5 Years

Role: Production Support Engineer

Key Responsibilities:

· Investigate production issues, respond based on production defect severity SLAs

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI

· Make sure system availability as per respective agreed SLA

· Ensure daily start of day(SOD) and end of day(EOD) execution for supported applications complete successfully

· Provide support for annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor

· Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or unix shell or DB scripts etc

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

Good to have understanding and experience of ITIL methodology [service operation].

Key Requirements:

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation
• Strong written, oral communication skills and able to manage user
• Ability to easily adopt to any technology / environment
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment Willingness to work across platforms – UNIX / open, AS/400 and mainframe

• Hire and train staff members.
• Ensure that health and safety protocols are adhered to.
• Keep a meticulous record of income and expenses.
• Order ingredients in the correct quantities for the kitchen staff.
• Communicate with customers to receive feedback and manage complaints.
• Open and close the restaurant on time.