Service Delivery Manager

As a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.

Role and Responsibilities

• Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service
• Maintaining high-performance levels for service-related processes, and implementing improvement activities wherever necessary
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Developing a deep understanding of projects to gain insights into the scope of service delivery
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
• Analysing third-party as well as internal processes, and creating strategies for service delivery optimisation
• Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
• Providing accurate and regular reports to the management on the performance of the service delivery
• Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborating with technical design teams to set standards for software, hardware, and security

Qualification and Requirements

• Experience in dealing with third-party-provided services
• Operational ability in a diverse, large-scale environment
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
• Mastery of ITIL principles
• Expertise in people management and leadership
• Strong organizational skills
• Ability to manage and prioritize tasks efficiently
• Solid resource planning and problem-solving skills
• Readiness to demonstrate a proactive attitude
• Excellent verbal and written communication skills

JOB DESCRIPTION:

• Responsible for day-to-day business data management and regular business report preparations, which includes SAP material master maintenance, data integrity checking and statistics.
• Daily monitoring of basic system health and to flag out any inconsistency in API/System functions when found/reported.
• Daily monitoring of system backend jobs and ensure transactional data are interfacing in healthy state with external/internal system.
• To support Business Analytics, extracting and reorganizing original data, dealing with data related issues with other departments.
• Responsible for data preparation, data mining, to create/identify opportunities through analytics, to optimize business objectives.
• Communicate findings and insights to relevant stakeholders in order to assist Manager in making data-driven decisions in KPI assessments.
• Drive continuous improvements /optimization of campaign performance tracking report with business while complying to A*STAR policies.

REQUIREMENTS:

• Bachelor's Degree or Diploma (with at least 5 years or more relevant experience), preferably Business Analytics, Information systems or Computer Science.
• Strong analytical skills, with experience solving problems using data and providing practical business insights.
• Self-Starter with a strong sense of urgency.
• Aptitude to challenge the status quo, think outside the box, and question what has been done.
• Comfortable with dealing with sets of data points from different sources.
• Qualities of matured thinking, dependable and requires minimum supervision.
• Excellent communication skills (oral and written).

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Wiz Technologies is looking for Operations Manager to oversee and coordinate our organisation’s operations.

Role and Responsibilities

• Oversee the daily operations to ensure the functionality, availability, and security of IT systems, data, backups, and communications; troubleshoot and remediate issues that arise
• Manage IT vendors, contracts and service level agreements and perform vendor risk assessments
• Ensuring all operations are carried on in an appropriate, cost-effective way
• Improving operational management systems, processes and best practices
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Evaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve organization effectiveness and efficiencies
• Ensure data is handled, transferred or processed according to legal and company guidelines

Qualification and Requirements

• Bachelor’s degree from an accredited college or university with a major in Information Technology, Computer Science or a related field
• At least 5 years of relevant professional experience in the IT field
• Strong technical knowledge of network and server operating system
• Experience in budgeting and forecasting
• Excellent communication skills
• Leadership and organizational skills
• Problem-solving aptitude

Responsibilities:

1. Collaborate with cross-functional teams (i.e., A*STAR Research Institutes, A*STAR Biomedical Research Council (BMRC), A*STAR Science and Engineering Research Council (SERC) and Innovation & Enterprise (I&E), Corporate Group and HQ Procurement) to forecast demand and to identify, execute new and/or existing Demand Aggregation projects in Consumables and Services to achieve cost savings and efficiency.
2. Negotiate contracts, terms, and conditions with suppliers.
3. Managing a list of approved suppliers and perform as functional bridge amongst suppliers as well as internal stakeholders. Evaluate and select suppliers based on performance and quality.
4. Build and maintain strong relationships with key suppliers to ensure a stable supply chain.
5. Coordinating the administrative tasks (i.e., business review meetings, etc) with the suppliers.
6. Preparing and populating monthly reports.
7. Participating and assisting with ad-hoc projects.

Requirements:

1. Degree in any relevant fields.
2. Experience in biomedical or engineering consumables purchasing is advantages
3. Possess strategic thinking skills and attention to details.
4. Strong team collaboration skills.
5. Adaptability and ability to thrive in a fast-paced environment.
6. Strong analytical and problem-solving skills.
7. Excellent negotiation and communication skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Senior Assistant Manager, HR CoE Performance and Rewards (1 year direct contract)

Job Responsibilities

• Oversee the annual performance management and promotion cycle, systems administration and enhancement, and communications.
• Subject matter expert on performance management policies and processes for key stakeholders.
• Generate performance distribution reports, analytics and presentation materials to facilitate moderation sessions.
• Provide secretariat support for group-level moderation session.
• Conduct and validate job evaluation using Korn Ferry Hay Job Evaluation methodology for promotion cases.
• Partnering HR Technology team on system configuration and enhancements to performance management module.

Job Requirements

• Preferably Degree (in any discipline)
• At least 4-6 years HR experience preferably in the area of Compensation
• Meticulous and comfortable with handling large scale data sets using Excel
• Strong numerical and analytical skills
• Proficiency in Excel and Powerpoint
• Familiar with SuccessFactor system (HR related module) will be an additional advantage

Reporting directly to the manager and fulfilling the Manager's duties in their absence.

* Being well-versed in internal operations.

* Taking minutes at meetings.

* Forwarding and distributing mail as required.

* Preparing and filing relevant documents.

* Supporting managers in devising plans in order to improve business performance.

* Monitoring various operational aspects.

* Collaborating with the logistics office.

* Assigning tasks to employees and hiring new staff.

* Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

The Regional Business Field Manager is responsible for

• Develop and implement a G2M-Strategy for the Business Field Manufacturing Industries on the sub-region or country level together with the sub-regions or countries following the global business field strategy.
• Drive business and competitive intelligence for the region within the global guidelines and process for business and competitive intelligence and derive competitive strategies on sub-region or country level for the assigned business field
• Ensure aligned and consolidated input for the global business field strategy and the deployment on a regional level.
• Actively support Sales & Marketing organizations within the region to drive regional Net Sales and Global Gross Profit (GGP) of the assigned business field.
• Regional marketing for the assigned business field and operational support of sales & marketing organizations on the sub-region or country level for all topics related to the assigned business field.
• Actively guide, coach, and mentor the sub-region or country sales & marketing organizations for the assigned business field.
• Actively participate in the development of sub-regional and country marketing plans and drive content development for the assigned business field and ensure its execution

As a member of #TeamPSA, you will be part of a diverse and global team at the forefront of creating cargo solutions to enable more agile, resilient, and sustainable supply chains. Experience first-hand and drive supply chain transformation from Singapore and through PSA’s global network of ports, logistics and supply chain solutions. Alongside, we can move the world!

• Develop Your Potential: We emphasise and offer exciting rotations, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across our global network.
• Diverse, Equal Opportunity: We build a sustainable work culture where all our people feel welcome, valued, respected and able to express their ideas and beliefs freely. We believe that diversity of thought and approaches in our workplace makes us stronger as a team.
• Competitive Compensation & Benefits: We are committed to recognising and rewarding your contributions to the business. Our benefits packages aim to improve your quality of life by providing support for medical, dental, recreation, among others.Responsibilities

Be part of the delivery team to deliver Global Portnet (GPN) platform that aims to improve the efficiency and productivity of the global port communities.

He/She will be involved in:

1. Project Design, Development and Implementation

• Gathering user requirements comprehensively and perform requirement analysis, working closely with process lead.
• Drafting accurate systems specifications
• Develop functions based on specification.
• Conducting comprehensive systems testing to ensure bug-free programs
• Liaising and communicating the agreed requirement to outsourcers
• Prepare/Review High Level System Design / Detailed Design
• Coding / Testing / Implementation
• Prepare / Review / Approve Test Plan/ Test Specs
• Perform Quality Review for Implementations
• Prepare and conduct User training
• Resolve rollout issues

2. Perform operations support role to ensure smooth running of the systems

• Prompt response to reported system problems
• Quick resolution of problems
• Handling of complex/critical / urgent issues involving decision making
• Document system problems and resolutions for future reference
• Provide training to new staff
• Application Domain expertise
• Business Domain expertise
• Maintain a complex system independently

3. Quality Assurance Manual Testing

• Interact with users to understand business processes
• Working with cross-functional teams on test planning and guide team for automated testing and test executions
• Ensure that product is working per requirements gathered and bugs free
• Value add to test case creation, design and preparation process
• Perform Quality Review for Implementations

Requirements

Education Qualifications

• Degree in Computer Engineering, Computer Science or IT related discipline

Relevant Experience

• At least 5 years of software development experience in Java
• Experience in Java8, SpringBoot, Angular will be advantageous
• Interact with Chinese speaking users, work with Chinese language documents and deliverables.

Personal Characteristics & Behaviours

• Good technical analysis and design skills
• Good problem-solving skills
• Good communication skills
• Innovative and resourceful
• Result driven
• Good technical acumen

Roles & Responsibilities

The Production Planner is first point contact for customer services in relation to queries in regards to lead times, scheduling and delivery for orders related to production. They are responsible for issuing and tracking of work orders, communicate with internal customers (as well as external customers upon required) of the orders and other requirement and response promptly of the planning and information of job completion in advance. They are also responsible for expediting and prioritizing work orders and coordinating and managing weekly and monthly production and resources planning.

Key Responsibilities:

· The Production Planner is first point contact for customer services in relation to queries in regards to lead times, scheduling and delivery for orders related to production. They are responsible for issuing and tracking of work orders, communicate with internal customers (as well as external customers upon required) of the orders and other requirement and response promptly of the planning and information of job completion in advance. They are also responsible for expediting and prioritizing work orders and coordinating and managing weekly and monthly production and resources planning.

· Understand and analyze of sales order releases with respect to in-house production (Threading, Duct, and material requirements);

· Contact and follow up with customer services and/or customers for complete information whenever required;

· Reviews Master Production Schedule and work orders, expediting and prioritizing work orders and revises schedule according to work order specifications;

· Coordinates and expedites the placement of purchase for tools, material and service and/or delivery of material;

· Preparation of the Production related delivery DO in the ERP system and making the arrangement with logistics partner for delivery;

· Coordinate work order scheduling with Production Supervisor/Leader/Lead Operator;

· Schedules and coordinates within or between departments (sales, inventory, production and logistic) to expedite production and delivery;

· To follow up work orders and notify customer service, sales or customers of availability/lead-times or any activity concerning their order status;

· Initiates replacement orders for lost, damaged or discrepant items;

· Support manufacturing practices such as Lean Manufacturing strategies.

· Managing and preparing daily, weekly and monthly production schedule and reports.

· Assisting with generating purchase order, close follow up on the receipt of goods ensuring in line with agreed timelines;

· Coordinating with Sub-Contractor for services, close monitoring and follow up to ensure agreed deadlines are met;

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Data Manager in this role is responsible for supporting principal clinical investigators in the field of haematologic malignancies, specifically myeloma, stem cell transplantation, and cellular therapy. The primary focus involves both prospective and retrospective data collection for patients. The Data Manager plays a pivotal role in entering this data into databases and ensuring the integrity and accuracy of the information.

In addition to direct data management, the position involves active participation in research studies. This includes collecting data from patients enrolled in these studies and maintaining the databases associated with each project. The Data Manager contributes to the overall quality and success of the research initiatives by facilitating smooth data workflows. Furthermore, the role extends to providing necessary data for conference presentations, emphasizing the importance of disseminating research findings to the scientific community. The Data Manager also takes on the responsibility of maintaining up-to-date study status information by submitting essential documents and data to regulatory bodies, such as the Domain Specific Review Board (DSRB) and other relevant registries.

In summary, the Data Manager serves as a key collaborator in clinical research efforts, ensuring the comprehensive and accurate management of data related to haematologic malignancies. This role encompasses various tasks from data collection and entry to study maintenance, regulatory compliance, and support for conference presentations.

Duties and Responsibilities

Primary Responsibilities and Duties (80%)

1. Collect Clinical Data for Research Studies:Ensure proper consent is obtained from patients enrolled in research studies.
   Collect clinical data from various reports and clinical notes for accurate data entry.
   
2. Maintain Stem Cell Transplant (SCT) Research Studies Database:Regularly update and maintain the database for stem cell transplant (SCT) research studies.
   Assist Clinical Research Coordinator(s) in creating and maintaining site files.
   
3. Manage Study Status Updates:Submit necessary documents to the Domain Specific Review Board (DSRB) to maintain study status updates.
   Assist Principal Investigator (PI) in preparing research study protocols and document submissions to DSRB.
   
4. Coordinate Data-Related Clinical Research:Act as the main coordinator for data-related aspects of clinical research projects.
   
5. Data Extraction and Reporting:Extract data for analysis and generate reports for publication, conferences, or presentations.
   Provide required data to the Principal Investigator (PI) for conference presentations.
   

Secondary Responsibilities and Duties (20%)

1. Analysis and Report Writing Support:Assist with data analysis and contribute to report writing for research projects.
   
2. Support Value Driven Outcome (VDO) Projects:Work collaboratively with the Value Driven Outcome (VDO) team.
   Provide data required by the VDO team within given timelines.
   
3. Ad-Hoc Research Duties:Complete other ad-hoc research duties assigned by the Research Officer (RO) or Principal Investigator (PI) within specified timeframes.
   

Requirements

Qualification Required and Area of Discipline:

• Bachelor's degree in Biomedical Sciences/Biological Sciences or its equivalent.

Required Competencies and Capabilities:

1. Experience:Preferably has 3-5 years of experience in data management.
   Experience in Stem Cell Transplantation and/or cellular therapy.
   Experience in Haematology and/or Oncology related jobs.
   
2. Technical Skills:Proficient in word processing applications such as Microsoft Word, Excel, and PowerPoint.
   Statistics skills for data analysis.
   
3. Interpersonal Skills:Strong interpersonal skills.
   Ability to work effectively as part of a team.
   
4. Critical Thinking:Critical thinking skills for problem-solving and decision-making.
   
5. Learning and Adaptability:Willingness to learn complex medical science concepts and methodologies.
   Ability to adapt to evolving medical and research environments.
   
6. Self-Motivation:Self-motivated with the ability to work independently.
   

* Reporting directly to the manager and fulfilling the Manager's duties in their absence.

* Being well-versed in internal operations.

* Taking minutes at meetings.

* Forwarding and distributing mail as required.

* Preparing and filing relevant documents.

* Supporting managers in devising plans in order to improve business performance.

* Monitoring various operational aspects.

* Collaborating with the logistics office.

* Assigning tasks to employees and hiring new staff.

* Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

Job Description

Join our APPLICATIONS Cloud team and you will not only sell but have the opportunity to promise your clients increased agility, insightful decision-making, greater productivity, and lower costs. Oracle’s APPLICATIONS Cloud solutions are designed to grow any business smarter and faster.

Responsibilities

• Establish professional and deep relationships with key personnel in assigned customer accounts

• Leads account planning process that develops account strategy, financial targets and critical milestones

• Lead and manage the end to end sales process through engagement of appropriate resources such as Pre-Sales Consultants, Oracle Consulting, Executives, and Partners

• Defining appropriate APPLICATIONS Value Propositions and driving the implementation of sales and marketing campaigns

• Understand the competitive landscape and customer needs so you can effectively position Oracle APPLICATIONS Cloud offerings

• Pipeline development through a combination of phone calls, email campaigns and market sector knowledge/intelligence

• Create and maintain a sales pipeline to hit and surpass goals within designated market sectors

• Engage with prospect organizations to position Oracle solutions through strategic value- based selling, business case definition, ROI analysis, references and analyst data

• Generate short-term results whilst maintaining long-term perspective to maximize overall revenue generation

• Accurate quarterly forecasting and revenue delivery

Required Skills

• Ability to offer unique perspective by reframing and challenging the way customers view their business; know how to structure a sales pitch to highlight customer benefits before supplier strengths

• Adept at driving two way communication by clearly articulating value proposition and teaching to customer’s pain points

• Ability to quickly develop a deep knowledge of customer’s business and discuss issues from multiple angles

• Understanding the decision making process and have the ability to influence key decision makers

• Experience selling high end software solutions or consulting services to entApplicationsrise and mid market companies

• Ability to communicate on C-level and experience selling to senior level business owners or IT Directors is a strong asset

• Experience within financial services preferred

Job Description & Requirements

• Proven experience as construction project manager
• In-depth understanding of construction procedures and material and project management principles
• Familiarity with quality and health and safety standards
• Good knowledge of MS Office
• Familiarity with construction/ project management software
• Outstanding communication and negotiation skills
• Excellent organizational and time-management skills
• A team player with leadership abilities
• BSc/BA in engineering, building science or relevant field

Overview

The Job Holder will support the Clinical Services Planning & Integration (CSPI) Division including specialist and primary/community care co-leads, and work with other internal and external stakeholders to facilitate and manage the development of cross-sectoral, end-to-end care plans for NUHS Population Health Strategy 6 (pathways for conditions with significant disease burden). CSPI care planning work emphasises upstream preventive care as well as enabling a strengthened primary/community care sector.

The Job Holder will also support the manager in population health programme(s), allied health and medical manpower coordination and administration matters.

Job Responsibilities

1. Support end-to-end care plans development work

• Provide secretariat and administrative support to CSPI team to facilitate the development of end-to-end care plans for assigned conditions, including:
• Outreach and engaging relevant stakeholders
• Working out theory of change and logic model
• Mapping existing services, keeping abreast of available NUHS and community services
• Identification of gaps
• Propose recommendations, and facilitate / drive partnerships and collaborations with relevant partners
• Supporting and monitoring development of recommendations, with focus on building and augmenting linkages between community and primary care with tertiary / specialist care
• Maintain updates and alignment to national and NUHS group care plans, protocols, and guidance

2. Meetings, engagements and follow ups

• Organise and coordinate meetings and engagements with internal and external stakeholders
• Draft minutes
• Follow up on matters arising
• Maintain the CSPI tracker list and provide reminders to relevant team members where necessary to ensure project and deliverables are completed in accordance to planned timelines

3. Population Health Programme(s), Allied Health and Medical Manpower

• Support team lead / assigned lead on administrative and disbursement matters relating to population health programme(s), allied health and medical manpower purchase and coordination
• Manage and maintain central list of RHSO allied health and medical manpower under the Community Care Team and Medical Director’s Office

4. Reports to management and committee

• Work with internal and external stakeholders to collate information and submit regular reports required by management or committees

5. Any other tasks as assigned

Requirements

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration etc.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• 3-4 years (minimally 1-2 years for senior executive) of working experience, preferably in healthcare
• Possess confidence to work with internal and external stakeholders of different levels
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Good writing, communication, problem solving, and presentation skills

About Our Client

Our client is a leading consultancy firm with established and large scale IT projects for the public and private sector. You will be joining a young and energetic team with strong growth opportunities!

Highlights:

• Work on a public sector IT project

Responsibilities

The IT project manager will be responsible to ensure overall success of IT projects in the aspects of timing of delivery, budget, meeting business requirements and complying with governance framework.

The Successful Applicant

A successful candidate should have the following:

1. Completed tertiary education in relevant IT sectors.

2. At least 3 years of work experience in IT in project management on government projects.

3. Possess CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or any equivalent certification

4. Hands-on experience in full project development life cycles

5. Knowledge of Singapore Authority procurement and governance processes, including data security policies

6. Team player with project management and people management skills

7. Proven working experience with consultancy, SI or vendor companies is preferred.

About Us

• Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21102607

Data provided is for recruitment purposes only

Business Registration Number: 201735941W

Licence Number: 18S9037

Responsibilities

• Resolve day-to-day business application operational issues & requests within SLA
• Ensure day-to-day activities, projects / change requests are done in compliance with REC IT Control Policies & Procedures
• Liaise with key users and Business Process Owners (BPO) to identify pain points and problem areas that require IT solution. Then capture specific requirements, propose cost effective solution, coordinate activities and implement
• Prepare and maintain up to date business process flows, configuration documents, technical / functional specifications, test scenarios / case creation, conduct user acceptance testing & roll-out solutions
• Establish rapport with end users from different departments, other IT members, and vendors to meet targets & KPIs

Requirements

• Min Degree in Computer Science, Information Systems or Business related with minimum 3 years of relevant experience
• Well-developed understanding and working experience on SAP (or any other ERP) modules such as PPE (Production Planning & Execution), MM (Materials Management), WM (Warehouse Management), SD (Sales & Distribution), and TM (Transportation Management)
• Experience in SAP IBP (Integrated Business Planning) is preferred but not required, or experience in any other planning tool for Supply Chain Planning such as Microsoft Dynamics 365, Netsuite, IBM, etc. will also be considered
• Must be able to do basic configurations in SAP or whichever applicable ERP / planning tool
• Integration experience with other legacy or 3rd party systems

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Introduction

The Singapore-ETH Centre (SEC) is home to a community of doctoral, postdoctoral and professorial researchers working in three main programmes: Future Cities Laboratory, Future Resilient Systems, and Future Health Technologies. The centre provides a multicultural and interdisciplinary environment to researchers working on diverse themes, with the shared vision of translating research to practical solutions for more sustainable and liveable cities, resilient physical and social urban systems, and patient-centric healthcare systems.

Project background

In collaboration with the Nanyang Technological University (NTU), the National University of Singapore (NUS), Duke - NUS, the National Health Group (NHG), National University Health System (NUHS), and SingHealth, SEC runs a research program on "Future Health Technologies (FHT)". In this programme, multidisciplinary teams develop a future-oriented mobile digital health concept which combines scientific and technological innovations with clinical, industry and other stakeholder needs. It tackles care for the increasing number of patients suffering from chronic diseases, particularly diabetes, obesity and stroke. Leveraging on scalable digital technologies, the team aims to transform the healthcare system towards a community-based and patient centric model along the continuum of care. Within this framework we are announcing the following job opening. This role is positioned within the leadership team of FHT. The position is highly related to collaborating with entire FHT and SEC team. Collaboration and cooperation are key skills.

Job description

The scope of work shall comprise of but shall not be limited to:

Personnel Management (in collaboration with SEC's HR team and FHT management team)

• Prepare, check, coordinate and take responsibility of the hiring processes for FHT with SEC HR
• Manage personnel database and report generation
• Support FHT PIs and researchers on various administrative tasks (eg: contract extensions/changes, new hiring etc).
• Prepare and manage any kind of contracts with actual and future entities/partners.

Infrastructure Management (in collaboration with relevant FHT and SEC teams)

• Manage the infrastructure and resource requirements in the FHT work spaces
• Manage FHT software and hardware requirements with SEC IT
• Organise and manage Assets
• Manage purchase of assets for FHT

Other tasks

• Manage day to day operations to run the programme smoothly with FHT team
• Strategizes process improvements along with the FHT team
• Communicate with CREATE building management teams to coordinate room bookings and IT arrangements for meetings
• Assist in meeting logistics (ex: coordinating guests, arranging food/IT etc logistics) as needed during meetings and events
• Assist FHT in simple Finance tasks where needed

Requirements

• Minimum a bachelor’s degree with 3 years of experience in management, operations and leadership.
• Strong communication skills (good command of English, both written and spoken)
• Proactive team player and a self-initiator
• Strong interpersonal and organisational skills
• Independent and takes responsibility for tasks assigned

We look forward to receiving your online application with the following documents:

• A cover letter with a specific statement of your motivation for applying to the position.
• Your CV including the name and contact information of 2 references.
• A copy of your university transcripts as PDFs.

Applications via email or postal services will not be considered.

Work location: 1 Create Way, CREATE Tower, Singapore 138602 (NUS University Town)

Further information about FHT can be found on our website: https://fht.ethz.ch

The Singapore-ETH Centre is an equal opportunity and family-friendly employer. All candidates will be evaluated on their merits and qualifications, without regards to gender, race, age or religion.

Responsibilities:

● Must be able to develop and lead annual fund activities, support all fundraising and donor activities for school

● Be a spokesperson in the community to help raise awareness of the school and the philanthropic opportunities that are available.

● Able to design, plan and implement the school’s short- and long-term fund development programs and ensure they are in line with the school’s mission, vision, and core values.

● Work directly with the School Director and School Board to identify, cultivate and solicit major gift prospects (current parents, alumni parents, and in the future corporations and foundations).

● Build relationships within the ICS community to foster a culture of giving.

● Organize arrangements for prospect and donor meetings with key ICS leadership.

● Develop and maintain alumni relations to further connect ICS with potential future donors.

● Intentionally identify partnerships in the school’s community to strengthen the philanthropic platform, and develop mutually beneficial endeavors.

● Oversee all major donor records in the database, tracking donor timing, sending thank you notes/videos/announcements and assisting with other tasks as needed.

● Coordinate campaigns and fundraising events identified in the MARCOM strategic plan.

● Maintain communication with donors updating the impact their donation has made on the school.

● Research, identify and apply for grant opportunities.

QUALIFICATIONS:

● Minimum Bachelor's degree in public relations, journalism, fundraising or something similar.

● Minimum of 3 years past work experience in philanthropy or public relations.

● Excellent communication skills with adults and students.

● Proven project management skills including delegation, defining and supervising the work of others, ability to balance multiple personal responsibilities, and attention to detail.

● Ability to deal with confidential information sensitively and appropriately.

● Working knowledge of office software applications and the ability to learn ICS specific IT tools: student information management software, admissions management software, etc.

● Excellent customer service skills and the ability to interact and communicate with people effectively.

● High proficiency in spoken and written English.

Hegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped parents.

THE ROLE – Business Development Manager

Hegen offers passionate and goal-oriented Business Development Manager the opportunity to develop and expand on new business accounts at Hegen. You believe in developing satisfaction by building awareness and relationships with stakeholders that believe in the purpose and value proposition of Hegen. You will drive corporate sales, business partnerships and build relationships by developing the Business Development Team at Hegen and proactively hunting for new opportunities to build B2B relationships and partnerships for Hegen.

Responsibilities:

• Strategically develop the Business Development and Partnerships roadmap for Hegen by understanding the corporate and B2B partners, including identifying new & potential relationships
• Develop standard proposal deck to promote Hegen’s products and services to potential partners
• Drive business growth, both in terms of greater brand awareness, market penetration and/or commercial sales, through acquiring new strategic brand partners or corporate partners
• Understand and co-create the partnership strategies, including a framework for partnership models between Hegen and other industry players across different categories and sectors
• Oversee the execution of the partnership in areas of marketing, fulfilment, finance, etc and improve operational efficiencies where applicable
• Manage and maintain a pipeline of potential partners/clients, reaching out and building good relations with all stakeholders
• Maintain a strong understanding of the brand and identify new opportunities in new channels or businesses
• Assess the performance of the partnerships or corporate business through the implementation of business growth-related metrics
• Monitor and evaluate market trends that would impact business growth strategies
• Drive and develop business dealings from its existing or potential clients in Singapore.
• To develop and be responsible for the budget for Business Development and Partnerships.
• Develop, execute and lead complex strategic plans to achieve Hegen’s business objectives
• Managing Business Development Executive(s) – coaching and developing

Requirements:

• At least 3 years’ experience in a business development/partnerships/corporate sales function
• Passionate about Hegen’s brand mission and promoting the brand to a wider community
• Go-getter/Hustler (ability to push through roadblocks to achieve set goals/targets)
• Strong business acumen, critical thinking and ability to formulate actionable insights and recommendations
• Strong experience in managing key stakeholders and partner onboarding
• Excellent presentation skills – able to put together pitch decks and pitch to corporate contacts
• Self-motivated, energetic and passionate individual willing to take full ownership
• Possesses the personality and ability to build strong rapport with partners/customers
• Prior experience in leadership / team management would be advantageous

Please provide a short write-up on why you would like to join our team in your CV. You may also send us an email with the write-up and CV at [email protected]. Only shortlisted applicants will be notified.

Job Description

• Draft business reports, social media posts, write ups etc
• Collaborate across different business units to support the execution of projects and tasks when necessary
• To liaise with the reporting officer/management to develop and deliver strategic operational goals
• Facilitate in the creation of memos, SOPs, forms, presentation materials etc
• Lead and manage document tracking and administrative initiatives
• Ability to deliver presentations to internal and external stakeholders when required
• Assist in liaising and sourcing of vendors for office related equipment and/or services
• Assist and support the coordination of visits
• Assist and support in the planning and execution of events and tradeshows
• Provide administrative and operational support as assigned by the reporting officer

Requirements

• Diploma/Degree holder in Business, Marketing or equivalent
• Minimum 3-4 years of relevant experience in operations related activities or equivalent
• Possess good organisation acumen, excellent communication and interpersonal skills to engage management and stakeholders
• Ability to work efficiently to meet tight deadlines.
• Comfortable with ambiguity.
• High learning ability, agility and adaptability
• Meticulous, well-organised, detail-oriented, pro-active and able to multi-task
• Excellent time management skills and ability to prioritise work
• Able to work independently as well as a team player.
• Good working knowledge of Microsoft Office programs such as MS Word, Excel, PowerPoint etc.

Job Description:

• Liaise with Producers and/or Reporters and advise on the technical setup for production.
• Operate various types of cameras as required for the production.
• Good working knowledge of location lighting for indoor and outdoor shoots
• Good knowledge of location sound recording.
• Carry out preventive maintenance and conduct regular equipment testing.

Requirements:

• Diploma in Digital Audio, Video Production, Electronic, Film Sound and Video or Mass Communication
• At least 1 Year of relevant experience
• Possess basic knowledge of non-linear editing and file transfer protocol
• Class 3 Driving License is an added advantage
• Good team player and prepared to work on irregular shifts including weekends and Public Holidays

Job Duties

• To oversee, manage and direct the T&C activities in a safe and efficient way from the beginning to the end
• To prepare & review the T&C procedure and prepare the site activities, identifying the risks and issues
• To ensure the tools, plants, materials, and equipment are suitable and available for the job
• To follow-up and manage suppliers or sub-contractors activities on the site, dealing with project issues, changes, risk and quality
• Managing all testing & commissioning activities for electrical equipment and systems
• Site Survey, preparation of testing & commissioning procedures and risk analysis for testing activities.
• Responsible to attend technical meetings with client, subcon & suppliers.
• Report progress against construction plan to clients as per project guidelines; develop strong working relationships with key client representatives
• Build, maintain and leverage strong relationships with key individuals in major supplier/sub-contractor organisations to ensure smooth on-the-ground operations
• Interface with representatives of other contractors as required to ensure mutual cooperation and a beneficial working relationship
• Guide subordinates on responding to public complaints on inconvenience; Take corrective measures to address the same

Job Requirements

• Total work experience: 8-10 years
• Total relevant experience: 4-5 years in M&E supervision in similar capacity
• LTA/MRT Experience
• Degree in Electrical/Mechanical Engineering
• Good knowledge of T&C processes for electrical/ELV Systems
  1. HT / LV / Emergency Power System
  2. Central UPS system
  3. Lighting Control System
  4. Power Quality Monitoring System(IPS / RCMS )
  5. Security System (EACS/CCTV/Duress Alarm/Key Management/Guard Tour/ISMS )
  6. PA
  7. PWD Intercom / Intercom
  8. Master Clock
  9. Nurse Call
  10. Lightning Protection

* Reporting directly to the manager and fulfilling the Manager's duties in their absence.

* Being well-versed in internal operations.

* Taking minutes at meetings.

* Forwarding and distributing mail as required.

* Preparing and filing relevant documents.

* Supporting managers in devising plans in order to improve business performance.

* Monitoring various operational aspects.

* Collaborating with the logistics office.

* Assigning tasks to employees and hiring new staff.

* Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

Responsible for assessing both from a financial and from a business perspective the commercial impact of regional and global TCH deals originating in APAC across all segments.. Including: active support to negotiations, business assessment, pricing, financial modeling, proposal approval, submission to Investment Committee and post – mortem analysis and corrective actions.

The geographical scope of the responsibility is APAC, and includes the evaluation of commercial negotiations and the ad-hoc support to Senior Management in TCH APAC.

Job Description

Global and Regional Business cases with APAC HQ

Scope: In the scope of TCH, the candidate would be responsible for the evaluation, modeling, and assistance in Investment Committee submission of commercial business cases, including among others:

1. Global distribution
2. Regional distribution

Main responsibilities include:

• Actively participate in all TCH global and regional distrubtion negotiations in the region, providing support to the sales organisations while ensuring that Amadeus business risks are identified and mitigated.

• Achieve expert understanding on highly complicated deals

• Financial modeling (from a customer perspective and from the Amadeus perspective) + Provide supporting analysis to the sales teams in a timely manner in both IT and Distribution (Yield / value added Proposition + Savings + etc..)

• Pricing policies

• Opportunity and risk assessment (legal, financial, commercial, etc…)

• Prepare financial inputs for presentations and other documentation for both management review and presentation to customer

• Supervision and coordination of the approval process

• Participate in submission process to Investment Committee, contribute to documentation, defend the project in the Investment Committee preparatory meeting and work closely with sponsor (Director level or above) to prepare the final InvComm session

• Review financial sections of draft contracts, ensuring the involvement of other Finance departments as required

• Post-mortem analysis and identification of corrective actions

• As GDS industry gains in complexity, be responsible of taking into account all the relevant drivers in each deal so that the way to valuate Segment deals is as accurate as possible as industry evolves. (Private Channels, Wholesale, Opt-in/Opt-outs, EOS, Group Bkgs, Non Fully owned ACO agreements)

Be point of contact with ComOps for any special project ongoing in the segment
• Involve other depts., or teams at a Senior Level (Controlling, Billing, Airline Content Sourcing, R&D, Customer Solutions, Commercial Operations, Accounting, Treasury…) in a deal when their expertise and knowledge is important for the outcome of the deal and important for the impact on Amadeus financials. As well as keeping these teams informed of the evolution of the deal. Escalating to Top Management when risk is detected in a particular deal.

•In all cases, close coordination with Account Management and other Finance departments is required.
•Enable proper decision making by providing an unbiased and independent overall assessment of deal attractiveness, including financial and other aspects, and covering all deal sizes from small to strategic, and all levels of complexity

Objectives:
1. To support the sale process, facilitating the approval from Top Management
2. To maximize the return of each negotiation
3. To reduce associated risks
4. To outperform corporate LTP/ Budge

INCA Champion - Asia Pacific

Scope: The candidate would be responsible for INCA training, policy compliance, process improvement in APAC. Whilst not technically responsible for the tool, would be the bridge been INCA tool users and central product owners.

Main responsibilities include:
• Facilitate knowledge sharing and new feature training sessions bi monthly

• Ensure compliance with global policy and drive best practice tool use (both finance and commercial teams)

• Regional operational champion, respond to ad hoc questions from finance and commercial teams on tool use and follow up on technical issued with central product owners, where required issue guidance on temporary work arounds.

Objectives:
1. To support the users of INCA tool in APAC
2. To ensure compliance with policy and drive best practice.

MNA APAC HQ forecasting

Scope: Ensure knowledge of impact of APAC global and regional distribution deals is feed into APAC region forecast process. Work closely with APAC TCH Segment controllers to facilitate flow of information in respect of new and renegotiated deals.

Objectives:
1. To ensure flow of information to maximize accuracy of forecasts.

About ideal candidate:

• Degree in Economics/ Engineering/ Business or numerate degree. MBA or post graduate studies considered a plus.
• 7-10 years experience in business consulting or commercial / financial role in a multinational with Financial / project valuation knowledge.
• Has a good business understanding, Travel or GDS industry knowledge, IT / IT Outsourcing industry knowledge will be an added advantage

Hegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped parents.

THE ROLE – Assistant Operations Manager (Hegen By Me)

Hegen offers forward-looking and analytical Assistant Operations Manager with the opportunity to identify, create and expand new and existing opportunities within the Hegen By Me business model. With your business focus and creative abilities, you will identify possibilities to support the company's growth plans. A growth-centric organisation, you will play a key role in experiencing and contributing to the elevation and improvement of existing operations to achieve excellence.

Responsibilities:

• Strategically architect the business growth and possibilities of the Hegen By Me business model, which includes customisation and personalisation, logistics fulfilment and business development
• Build operating framework and processes to support other business unit(s) in the implementation, execution and growth of Hegen By Me
• Lead and manage a team of Operations & Personalisation specialists to ensure all department KPIs are achieved
• Manage operation and distribution capacity and activities, such as inventory levels, supplies and equipments to ensure adequate capacity and capability to deliver required outputs
• Perform forecasting to manage department operations, micro and macro level
• Understand the machinery operations to execute and perform training whenever necessary
• Review financial metrics and data to provide insights for further development
• Any other tasks as assigned by Reporting Officer

Requirements

• Bachelor’s degree in Business, Supply Chain, Management or any discipline
• Demonstrated leadership and strategic abilities in past experiences
• Prior experiences in start-ups functions will be advantageous
• Highly analytical and strategic in identifying and creating possibilities
• Strong interpersonal skills, proactiveness and approachable team player with a "hands-on" approach
• Able to work in a fast-paced environment and multitask effectively
• Resourceful and able to implement new or best practices, resolve challenges with feasible solutions and provide effective guidance & support to the team

Please provide a short write-up on why you would like to join our team in your CV. You may also send us an email with the write-up and CV at [email protected]. Only shortlisted applicants will be notified.