•Min 4 years relevant experience.

•Diploma in engineering field or Information Technology, with experience in communication systems preferred.

•Professional Knowledge, Experience and familiar with Oracle Primavera P6 is required.

•Knowledge in AutoCAD, Autodesk Revit and Navisworks will be of advantage.

•Knowledge in ISO9001:2015.•Good interpersonal skills.

•Demonstrates independent and creative thinking when performing problem solving initiatives.

•Highly motivated, dependable and self-reliant, works well under the pressure of deadlines.

•Demonstrates an ability to work in an environment where calculated risk taking is necessary.

Job Summary:

The Compliance and Quality Assurance Specialist will play a critical role in preparing, organizing, and managing documentation and evidence for SSG audits. This position will also be responsible for planning and coordinating new training programs, ensuring that our processes and materials meet regulatory standards to maintain our status as an SSG-approved training provider.

Key Responsibilities:

Audit Preparation: Organize and prepare necessary documents and evidence for upcoming SSG audits, ensuring readiness and compliance.

Documentation Management: Maintain accurate, up-to-date records of all training programs, student outcomes, and relevant compliance documents.

Policy Compliance: Monitor and ensure adherence to SSG guidelines, including regularly reviewing and updating internal policies.

Process Improvement: Identify and implement improvements to compliance and quality assurance processes for smoother audit preparation and internal controls.

Stakeholder Coordination: Collaborate with internal teams and stakeholders to ensure all aspects of our training programs meet regulatory standards.

Requirements:

Experience: Minimum of 1 years in compliance, quality assurance, or related roles; experience in the training or education industry is a plus.

Knowledge of SSG Compliance: Familiarity with SSG guidelines and audit requirements is preferred.

Education: Diploma or degree in Business Administration, Compliance, Quality Management, or a related field.

Skills: Strong organizational and documentation skills, excellent attention to detail, and proficiency in managing records and evidence for audits.

Communication: Ability to work with cross-functional teams and communicate compliance requirements effectively.

Benefits:

• Basic Salary up to $5,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Operation Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for conducting morning briefings, delegates duties to Team Leaders, and provides budget updates to the Finance Department. They oversee the preparation of monthly schedules, consolidate feedback from teams, families, and clients, and ensure quality control of standards, rituals, and customs. They improve operational systems and processes, review SOPs for efficiency, plan and review compensation actions, and enforce policies. They manage the welfare and health of operations staff, handle HR matters such as leave approval and overtime, oversee recruitment and interviews, and perform other ad-hoc duties as assigned by the Managing Director.

Qualifications:

• Strong Leadership skill
• Self- driven, resourceful
• Excellent communications and interpersonal skills
• Able to work in a face paced environment
• Strong team player, patient and able to provide guidance to large team of staff

Job Responsibilities

1. Administrative. Responsible for all administrative tasks, such as compiling monthly reports, monthly timesheets, refreshments for project and welfare activities, escort of customers or vendors within work premises for the Division / O&S Team.
2. Finance. Responsible for tracking, drafting and timely submission of finance / procurement documents such as Certificate of Completion (COC), Request For Billing (RFB), Purchase Request (PR), Purchase Order (PO), and ensure Goods Receipt (GR) upon receipt of delivery of goods and services.
3. Safety Documentations. Track validity of safety documentations such as HIRA, EAI, courses and PPEs, and coordinate for renewal and purchases for the O&S Team.
4. Security Documentations. Track validity of personnel and project security clearance of the O&S Team and ensure timely renewal.
5. Stocktaking. Track stocktaking requirements for the O&S projects and ensure timely execution of stocktake.
6. Perform any other ad-hoc tasks assigned by the Division Manager / O&S Manager.

Job Requirements

• At least 1 year of experience in administrative, finance and procurement works.
• Conversant in Microsoft Word, Excel, PowerPoint and Outlook.
• Good to have SAP and procurement knowledge and experience.
• Meticulous and good time management.

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables.

• Act as the single point of contact for entire scope of activities for the designated account in the areas of Cyber Security System and Services, system infrastructure, implementation, network architecture, security polies enhancement, security patching and risk mitigation, security incidents/audits and as well operation support and system maintenance.

• Plan, coordinate and prepare implementation strategies to meet key project milestones such as delivery, tests and payment milestones.

• Managing integration of various Cyber Security System components of the project including hardware, software installation, testing, business process review, redesign, application compatibility testing, data migration and data conversion etc. Familiar with Cloud System Project and implementation, Cyber Forensic software / package is an advantage.

• Create project specifications, schedules, planning, execution, operation as well as securing of resource requirements.

• Overall coordination and management of cyber security related projects through its whole project lifecycle and ensure that projects are delivered on time.

Requirements:

• Bachelor Degree in Engineering (Computer / Telecommunication), Computer Science / Information Technology or equivalent.

• At least 3 years of experience (as project manager or technical project manager) and proficient in project management (Cloud System Environment) with proven track record of completing multi-million dollar IT projects from contract award to system commissioning within a technically complex and demanding environment.

• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects. Project Management experience in Government IT Services Management is an added advantage.

• PMP / CITPM certification and/or Cyber Security Certification (e.g CISSP) or its equivalent is preferred.

Primary Responsibilities:

• Able to grasp and understand business domain knowledge within a short timeframe.

• Plan, script, execute, prepare reports and statistics, communicate to users, and resolve all issues related to system.

• Troubleshooting system and data issues, refining scripts, and execute/ re-run data and document migration where required.

• Management and coordination with external partners and vendors.

• Communicate to internal team and external users for all clarifications.

• Conduct user gathering, training sessions with users where applicable.

• Prepare and update documentations and reports where required.

• Identify system or data deficiencies and discrepancies, and recommends appropriate improvements and changes.

Job Knowledge/Skills

• At least a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science / Information Technology or equivalent. Candidates with a relevant IT diploma may also apply.

• Minimum 5 years of experience in Project Management of medium or large scale projects in government related projects.

• Must have experience in designing, coding, testing and implementing Java System Applications.

About the Role

The Project Sales Manager will act as liaison between the company project team and clients, providing information on planning, delivering, testing, commissioning, service and maintenance repair related knowledge from securing to closing of a project.

Responsibilities:

• Responsible for acquiring and managing project sales for air-con products/systems.
• Identify and develop new business opportunities to achieve sales target by reaching out to new clients and making presentations or pitches about air-con products and company.
• Understanding clients’ need and customize proposal/quotation accordingly to their needs.
• Responsible for the project budget evaluation and ensure successful delivery of the assigned projects on time.
• Work closely with the company’s internal sales and installation teams in executing the projects.

Requirements:

• Minimum 4 years of experience, prior experience in air-con / M&E works will be advantageous.
• Good experience in ACMV and HVAC Chiller will be an added advantage.
• Relevant sales experience with strong project management, planning and organization skills.
• Excellent communication skills.
• A self-starter, innovative and highly results-driven.

Primary Responsibilities:

• Able to grasp and understand business domain knowledge within a short timeframe.

• Plan, script, execute, prepare reports and statistics, communicate to users, and resolve all issues raised by users during UAT and operations.

• Management and coordination with external partners and vendors

• Management and lead a team to support the project

• Communicate to internal team and external users for all clarifications

• Conduct walk through and clarification training sessions with external users where applicable

• Prepare and update documentations and reports where required

• Identify system or data deficiencies and discrepancies, and recommends appropriate improvements and changes.

Job Knowledge/Skills

• At least a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science / Information Technology or equivalent. Candidates with a relevant IT diploma may also apply.

• Experience in designing and implementing C#, ASP.NET systems using OO related concepts in N-Tier architecture will be advantageous

• 5 years of experience in Project Management of medium or large scale projects

• Experience in project delivery in systems integration

• Lead full spectrum of Project Management including overall design, construction, manpower planning, testing & commissioning.
• Advice BIM Team on Designing of Plumbing and Sanitary Systems
• Budget and Cost Control
• Liaise with Clients, consultants, architect, authorities, project teams and subcontractors. 5. Assist to prepare progress claims with QS department to main contractor/ clients
• Certify Progress claim to sub-contractors/ suppliers

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

About Us:
LGA Telecom is a leading player in the telecommunications industry, offering cutting-edge solutions in connectivity, cloud, and security. We are dedicated to empowering businesses by delivering robust and innovative services that drive growth and resilience.

Job Description:
We are seeking a dynamic and results-driven Enterprise Sales Account Manager to join our team. In this role, you will be responsible for driving sales and managing key client accounts within the enterprise sector. The ideal candidate will have a strong background in selling technology solutions, particularly in telecommunications, and a proven ability to build and maintain relationships with decision-makers.

Key Responsibilities:

• Execute strategic sales plans to achieve revenue targets.
• Manage and grow a portfolio of enterprise clients, focusing on connectivity, cloud, and security solutions.
• Identify opportunities to upsell and cross-sell our suite of products.
• Build strong, long-lasting relationships with clients, understanding their business needs and challenges.
• Collaborate with internal teams (e.g., technical support, product development) to ensure seamless service delivery.
• Monitor market trends, competitor activity, and industry developments to stay ahead.
• Negotiate contracts and close deals to meet and exceed sales targets.

Requirements:

• Proven experience as an Account Manager or Sales Executive in the telecommunications industry.
• Strong understanding of connectivity, cloud, and security solutions.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated, proactive, and results-oriented.
• Degree or Diploma in Business, IT, Telecommunications, or a related field is preferred.

Reporting to Executive Director, you will lead a team of specialists in the areas of talent acquisition, manpower planning and budgeting. You will manage manpower planning in accordance to expansion requirements and provide strategic advice on employer branding, talent acqusition, workforce and vendor management.

You should have a degree in the relevant business discipline and 10 years of experience in an MNC or local organisation with regional footprint. You will come with a proven track record in managing a team and strong stakeholder management skills. Prior experience working within a Matrix structure will be an added advantage. Talent Acquisition Specialists or Business Partners are welcome to apply.

Jobscope:

• Responsible for the full spectrum of human resource, administrative and building facility functions of the organization and group
• Lead and implement corporate projects in line with business strategies
• Work closely with business leaders on organizational change management, employee issues and sustainability
• Support and align growth and development of people to meet the business needs and challenges
• Ensure company policies and procedures and adhered to and keep up to date
• Attend and response to government workforce initiatives
• Spearhead CSR activities
• Chair Management and RA meeting

Requirements:

• Possess a Bachelor’s Degree or Master Degree in Human Resource Management, Business Studies/ Administration/ Management or equivalent
• Minimum 10 years of HR/ Admin managerial experience with business partnering and change management skills/experience, preferably from retail industry
• Strategic HR competencies required include Talent Management, Leadership Development, time Management, Succession Planning and Coaching
• The successful candidate is proactive , independent and possess strong leadership, project management, influential and business skills with integrity.

Roles & Responsibilities

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

• Identify and define project requirements, scope and objectives
• Coordinate activities, resources, equipment and information
• Prepare project proposal, think for a temporary time frames, schedule and budget
• Prepare work statement or methodology
• Monitor, track and report of project's progress, and handle and issues that arise
• Coordinate activities on scheduling, monitoring and conduct project review meeting
• Manager subcontractor's executions at site to ensure adherence to requirements and quality standards
• Organizing and motivating the project team's towards completing the project with best result.
• Ensuring quality of project and innovation/solution to increase productivity og project

Job Requirements

• Bachelor Degree in CIVIL Engineering or equivalent
• Minimum of 8 years' experience in the construction industry, ideally with involvement in all stage of a project's life cycle, from tendering to handover (Completed a whole project cycle)
• Prior experience in Civil- infa, HDB improvement of surface carpark, NPARK project, relating of construction and landscape works or terms key related project will be advantageous.
• Solid technical knowledge for Civil Engineering project and contract administration
• Good interpersonal, analytical and organisational skills including lead project teams with results orientated
• Fluent in English and Mandarin (Written and spoken)
• Proactive and ability to work in face-paced environment and meeting tight deadlines
• A registered Engineer is a plus point

Overview:

We are seeking a motivated and experienced Manager to oversee our team of Consultants. This role is essential in driving sales, providing exceptional customer service, and enhancing our brand's presence in the market. The ideal candidate will have a strong background in interior design and curtain sales, along with proven outdoor sales experience.

Key Responsibilities:

• Recruitment & Training: Hire and train a team of Consultants, ensuring they have the skills and knowledge needed to succeed in the field.
• Sales Management: Oversee on-site sales activities, guiding the team to meet and exceed sales targets while maintaining high customer satisfaction.
• Customer Engagement: Foster strong relationships with clients, addressing their needs and preferences to deliver tailored solutions.
• Sales Strategy: Develop and implement effective sales strategies to enhance product visibility and drive revenue growth.
• Market Analysis: Monitor market trends and competitor activities to identify new opportunities for growth.
• Reporting: Track and report sales performance metrics, providing insights to senior management on areas for improvement.

Qualifications:

• Experience: Minimum of 10 years in outdoor sales experience.
• Skills: Strong understanding of the sales process, exceptional communication skills, and a customer-centric mindset.
• Results-Driven: Proven track record of meeting or exceeding sales targets in a competitive environment.
• Leadership: Ability to inspire and motivate a team, fostering a collaborative and high-performance culture.

Responsibilities:

• Define, prioritize, and execute the product roadmap, ensuring alignment with business goals for front-office Equities technology.
• Act as Scrum Master champion, facilitating agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Engage with front-office traders, portfolio managers, and stakeholders to gather requirements, provide updates, and align on deliverables.
• Translate business requirements into technical specifications and manage the product backlog to ensure development readiness.
• Collaborate with cross-functional teams, including Development, QA, and DevOps, to ensure high-quality, timely delivery.
• Drive continuous improvement, promoting transparency, accountability, and efficiency within agile teams.
• Ensure compliance with regulatory standards and manage risks related to equities application development.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Finance, or a related field.
• At least 10 years total work experience with minimum 5+ years as a Scrum Master or Product Manager, with specific experience in Equities applications within an investment banking front-office environment.
• Certified Scrum Master (CSM) or equivalent agile certification preferred.
• Strong knowledge of equities trading workflows and front-office technology systems.
• Proficiency in Agile methodologies and tools (e.g., Jira, Confluence).
• Familiarity with Equities applications, trading platforms, and regulatory requirements.
• Knowledge of Unix/Linux, FIX protocol, messaging systems (e.g., Solace), and data analytics platforms.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent analytical and problem-solving skills with attention to detail.
• Effective communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels.

We are seeking a highly skilled and motivated Operations/ Aftersales Manager to oversee the operational and aftersales functions of our vehicle leasing business. The ideal candidate will have extensive experience in motor repair, claims management, and customer service. This role is crucial for ensuring operational efficiency, high-quality vehicle maintenance, and exceptional aftersales support.

Job Responsibilities & Duties

Oversee day-to-day operations of the vehicle leasing department.

2) Ensure efficient allocation and utilization of the vehicle fleet.

3) Manage all aspects of aftersales services, including maintenance, repairs, and customer support which includes complaints and feedback.

4) Develop and implement aftersales strategies to improve customer satisfaction and retention.

5) Oversee and manage the vehicle repair process, ensuring timely, cost effective and high-quality repairs.

6) Liaise with insurance brokers, companies and repair workshops to expedite claim settlements.

7) Conduct regular training sessions to enhance team skills and knowledge.

8) Monitor team performance and implement improvement plans as necessary.

9) Prepare and present regular reports on operations and aftersales performance.

10) Analyze data to identify trends, areas for improvement and develop/ implement action plans based on analysis to drive continuous improvement.

11) Any other duties as assigned.

Job Requirements.

• Bachelor's degree in Business Administration, Automotive Engineering, or a related field.
• Minimum of 5 years of experience in operations and aftersales management within the automotive or vehicle leasing industry
• Extensive experience in motor repair and claims management.
• In-depth knowledge of vehicle maintenance and repair processes.
• Strong understanding of insurance claims processes and procedures.
• Proficiency in using fleet management software and Microsoft Office Suite.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Exceptional communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of organizational and time management skills.
• Ability to build and maintain strong relationships with stakeholders.

5 day work week

2 year renewable contract

Oversee the delivery of IT services, ensuring they meet established SLAs and service quality standards.

· Handle escalations and major incidents, ensuring timely resolution and effective communication with stakeholders. Investigate and escalate lapses or complaints relating to the Service Desk Engineers to the EDX team.

· Leads the team to perform service recovery in the event of issues.

· Manage daily manpower resourcing by overseeing both the Service Desk team and a pool of buffer Service Desk engineers to cover planned leaves/urgent leave/ medical leave.

· Mentor, provide guidance and support to the Service Desk team.

· Lead and develop the service desk team, including hiring, training, and performance evaluations.

· Ensure the team knows how to use the provided ESM tool (e.g., ServiceNow) effectively for ticket management and service delivery.

· Ensure the entire team is familiar with and kept up-to-date on the service desk processes and workflow.

· Identify and implement improvements along with updating of documentation for service desk processes and procedures.

· Foster a customer-centric culture within the team, emphasising excellent customer service.

· Attends regular meeting (weekly and monthly) with EDX Team and prepare weekly and monthly reports.

· Suggest and implement service improvement plans to enhance service delivery and employee satisfaction.

· Provide suggestions to the EDX team on what to update in the IT Service Desk playbook, ensuring it is comprehensive and current.

· Stay relevant with industry trends and best practices, integrating them into the service delivery strategy.

· Adhere to ITIL processes and frameworks, ensuring best practices in IT service management.

· Degree in Computer Science, Information Technology, or a related field.

· ITIL 4 Foundation Certification

· ITIL 4 Intermediate / Expert preferred

· Project Management Professional (PMP) or similar will be an added advantage.

· Strong understanding of minimally end user computing devices, M365 applications, network, endpoint protection and Video Conferencing/ AV solutions will be an advantage

· Proficiency in using ESM tools such as ServiceNow.

· Prior experience in a service delivery or IT management role within a corporate environment.

· Strong background in managing and leading IT Service Desk operations and teams for at least 3 years.

· Excellent leadership, team and stakeholder management skills.

· Strong communication and interpersonal skills.

· Strategic thinking and problem-solving abilities.

· Strong time management and multitasking skills.

· High level of customer service orientation.

Responsibilities:

• Lead the compliance and Investigation team and ensure compliance investigation process is appropriately conducted.
• Proactively assist the business with identifying appropriate remedial and preventative actions to prevent a re-occurrence and to understand trends and to analyse and report on such trends.
• Provide advice and support to internal parties including Senior Management and HODs of Corporate Office with related to litigation risk management, dispute resolution, settlement strategy, indemnities and other contract concerns as requested.
• Prepare reports of compliance findings, analytics and corrective actions for Senior Management.

Qualifications and Experience:

• Possess at least a Degree with minimum 10 Years of relevant working experience.
• Candidates with Accounting background will be preferred.

The Project Engineer (Mechanical) is responsible for managing the installation of air-conditioning and mechanical ventilation (ACMV) system in buildings.

This role involves leading a team of competent supervisors and skilled workers in procuring materials, equipment and manpower, coordinating with stakeholders, installation of the ACMV system as well as conduct of testing and commissioning of the ACMV system.

Job Description:

1. Team Leadership:

• Lead, supervise, and mentor a team of ACMV supervisors and skilled workers.
• Foster a collaborative and high-performance work environment.

2. Stakeholders management:

• Coordinate with main contractor, MEP contractors as well as other trades subcontractors to ensure smooth execution of works.

3. Technical Expertise:

• Provide technical guidance and support to supervisors and skilled workers in executing their works according to technical specifications and drawings, as well as prevailing codes and regulations.
• Ensure smooth execution of works in timely manner to meet project schedule
• Stay updated on industry trends, new technologies, and advancements in air conditioning systems.

4. Budget Management:

• Manage the project budget in materials and manpower.
• Monitor expenses, analyze budget variances, and implement cost-savings measures.

5. Compliance and Safety:

• Ensure compliance with industry regulations, safety standards, and company policies.
• Implement and enforce safety protocols to ensure the well-being of employees and customers.

6. Continuous Improvement:

• Identify opportunities for process improvement and implement best practices.
• Stay informed about emerging technologies and methodologies in air-conditioning repair and maintenance.

Requirements:

• Minimum Diploma in Mechanical Engineering.
• Proven experience in management and execution of air-conditioning and mechanical ventilation (ACMV) works.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Knowledge of safety regulations and industry standards.
• Certification of ACMV systems or related field is advantageous.

Roles & Responsibilities

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

• Manage and responsible day-to-day project operations including coordinating activities with sub-contractors and liaise with all party involved in the project;
• Plan, supervise, execute and follow-up on all project actions and schedules;
• Able to schedule, supervise and control sub-contractors/workers to carry out their works accurately and timely in accordance to the contract drawings and specifications;
• Co-ordinate and establish good working relationship with project team, customers, consultants and sub-contractors to facilitate effective co-ordination of work activities;
• To monitor construction / project progress, ensure productivity, legal compliance and all safety precaution till completion of projects;
• Monitor progress on site and ensure that quality works are carried out in order to meet quality and cost objectives, projects are completed on time, within budget;
• Provide assistance in keeping track of approvals during submission stage so as to ensure compliance with government authorities;
• Liaise closely with sub-contractor & consultants to ensure timely completion of projects.