Job Description:

• Cultivate relationships with high net worth (HNW) clients.
• Comprehend the financial objectives of HNW clients and propose tailored wealth management solutions, including insurance, leverage products, structured products, and investment instruments, to foster the protection and growth of their wealth.
• Deliver exceptional customer service, ensuring a superior banking experience.
• Participate in networking and marketing initiatives to enhance the customer base.

Skills and Experience Required:

• 2 years of sales experience - preferably banking
• Local diploma is minimally required

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT), Weekend duty as per roster

About the job:

• Manage and lead the Service Desk and staffs to provide 1st level technical support.
• Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
• Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.
• Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.
• Take overall responsibility for incident management and request fulfilment (if any).
• Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.
• Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.
• Allocate more complex calls and emails to the relevant IT Support member.
• Arrange for external technical support where problems cannot be resolved within L1
• Manage Service Quality Assessment and Coach the agents on proper handling approaches.
• Provide Domain Briefing/ Training to new joiners.
• Able to front Service Desk to stakeholders for clarification and enquiries.

About you:

• Minimum Diploma in IT relevant discipline.
• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.
• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.
• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
• Experience in Situational Management to provide Ad-hoc instructions to the team.
• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.
• Experience in managing Complaints, identify training needs and coaching SD agents.
• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

This position required to do project clearance.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

This role involves:

Day to day, you will be working in project teams or independently, supervised by experienced managers. You will also supervise and provide guidance to junior colleagues on their day-to-day tasks. You will perform a variety of tasks, including computer forensic imaging, investigating digital artifacts, analyzing log files, preparing analysis summaries, writing reports and communicating with clients.

What you will do?

• Oversee projects from start to finish, ensure that the firm's quality and risk guidelines are met and are completed on time and within budget.
• Investigate digital crime, including business email compromise, data theft and cryptocurrency tracing.
• Understanding IT environments to identify sources of digital evidence.
• Collaborate with internal and external clients to understand their needs, preserve and collect relevant data, and provide insights.
• Forensic imaging of storage media from computers, servers, mobile devices as well as data stored on cloud.
• Host forensic analysis of file systems for Windows and Macintosh.
• Mobile analysis for Android and iOS.
• Identify, collect, preserve, process and manage digital evidence for electronic discovery engagements.
• Conducting interviews.
• Prepare detailed reports and documentation to support forensic investigation and findings
• Present findings to clients and colleagues.
• Provide digital forensic trainings to internal and external clients.
• Lead research and development initiatives for the latest forms of digital evidence and forensic tools and procedures.

Requirements:

Technical skills

• Over 5 years of strong experience in using forensic software to identify, collect, preserve and analyse electronic data from laptops, desktops, servers, cloud, backup tapes and mobile devices.
• Strong knowledge and hands-on experience in evidence handling, chain-of-custody, acquisition techniques, and forensic lab practices.
• Extensive understanding of the Electronic Discovery Reference Model (EDRM) and electronic discovery practices.
• Experience with electronic discovery platforms such as Relativity and Nuix.
• Proficiency in coding (preferably in popular languages) and knowledge of database management and SQL. This will help you to automate routine tasks.
• Deep understanding of Microsoft Windows, Macintosh, and other operating systems, with the ability to translate digital evidence artifacts into investigative outcomes.
• Certifications in cloud technologies, computer forensics, and/or electronic discovery are advantageous.

Interpersonal skills

• Presentation skills. You should be comfortable presenting your findings to your colleagues and clients in an interactive manner. KPMG will provide learning opportunities to improve on your presentation skills.
• Reading and writing proficiently in English. Communication and report writing are key areas in this working environment to allow success and impact in delivering outcomes to our project teams and clients.
• Desire to learn and grow. Technology is always evolving, and Digital forensics and incident response procedures adapt to these changes. While you are expected to learn through research and experience, KPMG will provide opportunities to support your desire to learn and grow.
• Leading self. The ability to work independently with little supervision is a necessary skill to support your mid and long-term personal and career goals. KPMG will make necessary arrangements to provide you access to coaching and mentoring.

Roles & Responsibilities

Salon Manager

**Minimum 5 years of relevant hair experience, with at least 2 years in a managerial role.

JOB RESPONSIBILITIES

• In charge of the overall management and profitability of the assigned outlet.
• Evaluate outlet operations and establish action plans for continuous improvement.
• Oversee and assist in operational matters.
• Performs advanced hair cutting and hair coloring such as highlights, ombre, and balayage.
• Styles hair, including blowouts, curls, braids, ponytails, and updos.
• Upsells clients on products and services.
• Lead team with exceptional customer service.
• Train a highly effective team committed to achieving set targets.
• Develop staff into service professionals and groom high potentials to leadership roles.
• Make sure good housekeeping is practiced and maintained at all times.
• Any other tasks as assigned by the Management.

Interested Applicants, please call us @ 96398278 to speak with HR or email us at [email protected]

Job Description & Requirements

1. Responsible for the dining experience of guest at Violet Oon ensuring their complete satisfaction from the moment of arrival till departure.
2. This service objective is achieved through proper preparation of all beverages, presentation and cleanliness of the bar. Ensuring compliance to established service standards.
3. Comply with all regulatory rules and regulations of government agencies pertaining to safety and sanitation codes.
4. Ensure beverage sales targets are met through upselling and promoting beverages to guests.

Reduce wastage and spillage.

1. Prepare all mis-en place are completed before operation. e.g. Garnishes, Glassware.
2. Ensure that all equipment is in working condition.
3. Ordering and storing of stock.
4. Performing monthly inventory of equipment and utensils
5. Maintain cleanliness and presentation of bar.
6. Notify the manager on duty on non-availability of beverage products.
7. Up-selling of F&B products while taking orders.
8. Greet the guest in a friendly and warm manner, thank and give fond farewell.
9. Coordinates with manager on all aspects of the event/ function beverage requirements.
10. Ability to respond quickly and accurately to guest requests.
11. Assists the manager to establish maintenance, and cleaning schedules.
12. Performs others duties as assigned.

The Company

This is an excellent opportunity to join a high-profile and reputable industry leader. Due to evolving business needs, we are actively recruiting for a Senior Manager to oversee the treasury operations.

The Role

Reporting to the VP Group Treasury and managing a team, you will be responsible for developing and maintaining the treasury infrastructure including relationship with banks & external service providers, KYC requirements, improvement, automation and digitalization of treasury operations. Other key treasury operations include payment and receipts processing, financial transactions approval and settlements, cash and cashflow reporting, supporting treasury related work for month end closing and year end audits. You will also be maintaining and updating cashflow, funding forecast, work closely with risk management team on updating FX and other financial risk exposure, arrange bank guarantees, LCs and short-term credit facilities. Review capital structure, recommend intercompany settlement or dividend distribution. Review and report financial ratio, treasury performance of the portfolio. Last but not least, to provide mentorship and build a high performing team.

Your Profile

To qualify for this role, you must have a Degree in Accountancy/Business/Finance with minimum 10 years of relevant treasury operations experience from large MNCs. It is essential to have prior supervisory experience. We are looking for a critical thinker with strong leadership, problem solving capabilities as well as an effective communicator.

Apply Today

Please send your resume, in WORD format only and quote reference number GC13119115, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Chia Lan Xian Gina EA Registration no.: R1109282

Newgen seeks a motivated, high-energy sales professional to join our fast-paced, high-growth sales team in Singapore. The individual will be responsible for meeting or exceeding assigned sales targets by independently managing end-to-end sales process to acquire new business from the assigned accounts/market segment. Prior experience of selling enterprise software solutions to the Singapore Public Sector and Government-Linked Companies (GLCs) is a must. The role also requires working with Newgen’s network of global system integrators and Consulting companies who provide a potent sales channel for the organization.

Responsibilities:

· Create detailed, strategic target account plans, including partner/ alliance strategy to establish trusted advisor relationships with prospects, partners and clients to ensure maximum customer satisfaction and repeat business

· Think and research strategically about their client’s business to create and propose compelling solutions using Newgen product and services.

· Leverage Newgen resources to successfully identify and drive sales campaigns.

· Effectively manage a complex sales cycle to a successful close and win business

· Meet and exceed assigned revenue targets on quarterly basis by identifying, developing, and closing opportunities in new logos from Enterprise vertical. Oversee the Billing/ Contracting/ Collection of Payment from the customer as per the agreed terms and timeline (in liaison with internal teams at Newgen)

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within an international private education institution setting.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Roles & Responsibilities

Manage daily operation tasks for the company and managed funds, including investor communications, fund operation, trade suport, performance report, etc.

Ensure all operational activities comply with regulations, company policies, and legal standards.

Collaborate with cross-functional teams such as compliance, sales, HR, finance, IT and other departments to ensure seamless operations.

Manage relationships with various external parties including vendors, suppliers, and service providers to ensure quality and timely delivery.

Qualifications

· Degree in finance / business from top university

· Experience in Hedge Fund Company, familiiar with the fund launch / operation process.

· Excellent communication skills in both English & Chinese to deal with potential clients.

Novatek Gas and Power Asia Pte. Ltd., is currently looking for an experienced LNG Technical Manager to join our dynamic team in Singapore, leading the technical team in the shipping group of our growing business within the LNG industry.

Background:

JSC Novatek is the largest private owned gas company in Russia. LNG production is expected to grow rapidly with upcoming LNG projects.

Novatek Gas and Power Asia Pte. Ltd. is the global trading company for JSC Novatek’s LNG portfolio with fast growing LNG volume to trade and deliver.

Main Responsibilities:

• Overviewing existing fleet, assisting in developing future fleet, overview of construction and review of various business cases.
• In-depth knowledge of modern engine technology, BOG management systems and cargo handling systems.
• Experienced in terminal assessments and vetting for allowing trading flexibility of the fleet.
• Communicate with Owners, Charterers and internally as required and to act as the lead focal point for technical matters.
• Responsible to follow up and evaluate the technical budgets of the vessels; incorporating annual budget development, monitoring OPEX/CAPEX spend as well as effectively overviewing dry-docking budgets, performance, and overall expenditure.
• Able to lead the implementation of LNG technical principles and fundamental competencies in the internal operational and trading processes, provide operational and asset lifecycle management support in close collaboration with other parts of the group.
• Overview of site offices or charterer’s representatives at shipyards
• Provide guidance on practical commercial matters.

Experience:

Should have 10+ years from the shipping industry, at least 5 years with LNG with oil major or charterer, with background as a Class I Chief Engineer and technical superintendent. Registered as a Chartered Marine Engineer with IMarEST would be preferable. LNG Newbuilding Experience with and relation with S. Korean Yards will be considered a plus.

Your new company

This is a consulting firm with a strong presence and branding.

Your new role

• Identify and analyze existing products and strategies in order to create innovative business approaches and opportunities.
• Monitor industry trends, competitive landscape, and product design and development in the marketplace to help create innovative product ideas.
• Work with cross-functional teams such as engineering and marketing to transform creative ideas into functional, saleable products and services.
• Conceive new and improved features by working closely with customer-focused teams to understand customer needs and transform them into product initiatives.
• Develop product roadmaps and manage the whole product lifecycle: from inception and prioritizing new features to final delivery.
• Regularly conduct feasibility studies and market research on potential product releases.
• Track metrics post-launch, to ensure products are delivering against key performance indicators.
• Make strategic and data driven decisions to prioritize certain product features over others and adjust as necessary.

What you'll need to succeed

• Proven experience as a Product Manager (at least 5 years related working experience), with a track record of managing all aspects of a successful product throughout its lifecycle.
• Understanding in software development knowledge, can communicate well with customers and development
• Ability to analyze data and iteratively optimize products based on data
• Ability to create and deliver presentations tailored to the audience needs.
• Strong problem-solving skills, coupled with effective communication and adept decision-making capabilities.
• Good project management skills with the ability to balance multiple concurrent projects.
• Experience with driving the product vision, go-to-market strategy and design discussions.
• Bachelor's degree in a relevant field.

What you'll get in return

This is an excellent opportunity to be part of a consulting organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Our client is a leading global real estate company with a diverse portfolio spanning across commercial, retail, residential, and integrated developments. This role is suitable for someone who is looking to supercharge their career and educate themselves on the best practices.

The Senior Centre Manager will oversee the day-to-day operations and strategic management of a retail mall. This role is pivotal in driving financial performance, ensuring operational excellence, and enhancing tenant and shopper experience in alignment with our Client's business objectives.

Key Responsibilities

- Develop and implement strategies to achieve financial and operational KPIs.

- Identify and drive initiatives to increase footfall, tenant sales, and shopper satisfaction.

- Analyze market trends and recommend improvements to keep the mall competitive and innovative.

- Prepare and manage annual budgets, including income, operating expenses, and capital expenditures.

- Monitor financial performance and ensure revenue targets are met.

-Work with the leasing team to optimize rental income through tenancy mix and lease negotiations.

- Build strong relationships with tenants, ensuring open communication and addressing their needs effectively.

- Handle tenant fit-out coordination, renewals, and conflict resolution.

- Collaborate with internal stakeholders (e.g., marketing, leasing, operations) to enhance overall mall performance.

- Ensure smooth day-to-day mall operations, adhering to safety, health, and environmental standards.

- Oversee maintenance, security, and housekeeping to deliver a high standard of shopper experience.

- Identify opportunities for operational efficiency and sustainability enhancements.

- Lead, coach, and motivate the mall management team to achieve performance goals.

- Foster a collaborative and results-driven culture.

Key Requirements

- Bachelor’s degree in Business Administration, Real Estate, or related fields.

- At least 8–10 years of experience in retail mall management, including 3–5 years in a managerial role.

- Strong knowledge of retail trends, tenant mix strategy, and operational best practices.

- Proven track record in financial and team management.

- Excellent communication, negotiation, and stakeholder management skills.

- Proficiency in MS Office; familiarity with property management systems is an advantage.

If you feel this role is suited for you or know anyone who fits, please reach out to Asher Tan at [email protected]

Asher Tan

Reg No: R1988776

EA License No: 20S0075

We are looking for an FOOD SERVICES FLOOR MANAGER to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Assistant restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.

You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.

Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. Responsibilities •

Coordinate daily Front of the House and Back of the House restaurant operations •

Deliver superior service and maximize customer satisfaction •

Must be efficient at bar. Cocktails, mocktails etc.

Respond efficiently and accurately to customer complaints •

Regularly review product quality and research new vendors •

Organize and supervise shifts •

Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning product

• Ensure compliance with sanitation and safety regulations •

Manage restaurant’s good image and suggest ways to improve it •

Control operational costs and identify measures to cut waste •

Create detailed reports on weekly, monthly and annual revenues and expenses •

Promote the brand in the local community through word-of-mouth and restaurant events • Recommend ways to reach a broader audience (e.g. discounts and social media ads) • Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and PeachWorks

• Strong leadership, motivational and people skills

• Acute financial management skills

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Assistant Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in an international private education institute setting.
• Ability to handle confidential information with discretion.
• Proficient in English and Chinese to liaise with stakeholders from diverse geographical locations.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in an international private education institute setting.
• Ability to handle confidential information with discretion.
• Proficient in English and Chinese to liaise with stakeholders from diverse geographical locations.

Great that you're thinking about a career with BSI!

Purpose of Position

The Business Development Manager is primarily responsible for selling BSI products and services to new and existing customers across a defined BSI product suite. This role is responsible for identifying and managing sales opportunities, building an in-depth understanding of client business needs and drivers, to position how BSI products and services can enable organisations to improve and manage the sales process to a successful conclusion.

Key Responsibilities & Accountabilities

Sales Process

• Lead and support the BSI focus sectors based business growth.
• Establish network and relationship with the key/global accounts to nurture bigger business potential converted in the big closed won.
• Proactively network with existing customers to sell additional BSI products.
• Identify new prospects to grow the BSI customer base through targeted calls to generate sales revenue in line with new business targets.
• Execute BSI sales process to investigate, explore and understand customer needs in order to sell relevant products/services.
• Investigate relevant resource required and provide a timeline for delivery to meet customer order & solve any customer issues.
• Routinely review sales activity and quality KPIs, based on sales ratios to plan future sales activities to deliver on financial and activity targets.

Sales Tools

• Manage potential through account and opportunity management to develop solid pipeline. Produce accurate sales forecasts in a timely manner.
• Effective use of price book and tools to propose main products and services.
• Use relevant sales/product collateral to illustrate how a range of BSI products meet identified customer needs.
• Accurately and effectively applies standard, commoditized, T&Cs.
• Accurately record sales and order information in the CRM (Salesforce).

Product Knowledge

• Remain up to date with developments in the standards industry and be able explain the standards development process to customers.
• Able to apply product features and benefits to customers’ needs in order to win business.
• Able to apply knowledge of competitors to explain the full business advantages of BSI products.

Sales Skills

• Possess a deeper and wider knowledge of the products/services of BSI and their application to specific customer sets. Use reporting function of sales tools to aid account management and new business development.
• Strong telephone communication with customers. Ability to create effective proposals and produce presentations to customers.
• Accurately define requirements, including buying process, budget, positioning vs competition and actual circumstances which positively affect potential sales. Ability to identify further and future opportunities.
• Able to question effectively to gain a deeper understanding of customer needs to identify up-selling opportunities. Able to provide a range of targeted solutions to the customer.
• Accurately summarize customer needs. Identify BSI product or service. Get customer agreement to price and delivery.
• Ability to handle objections. Use knowledge and experience to provide an answer. Gain customer commitment before progressing. Identify high impact issues for customer, give up on those with low value to BSI. Ensure understanding of business and personal value of BSI product/service to the customer.

Sales Management

• Able to plan on a short-term basis (1-3 months) to achieve immediate performance goals.
• Ensure area of responsibility is delivering to plan. Identify & propose changes/solutions to drive & increase targeted delivery.

Candidate specifications

• Experience of running a commercial business unit, including P&L responsibility, preferably in commercial events / training / publishing or related
• Commercial understanding and experience of working with marketing function, including an appreciation of campaign planning and execution through multiple channels
• Commercial understanding and experience of sales function, preferably both tele sales and field sales
• Good influencing / transverse management skills
• Good verbal and written communication skills and an eye for detail
• Be self-motivated, flexible, and have excellent time management/planning skills
• Able to work under pressure
• Willing to travel on business intensively
• An enthusiastic and committed team player
• Well presented with good public speaking
• Business development skill will be considered advantageous

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

https://www.handsfreetravel.com/

Your responsibilities

• Identify and analyze existing products and strategies in order to create innovative business approaches and opportunities.
• Monitor industry trends, competitive landscape, and product design and development in the marketplace to help create innovative product ideas.
• Work with cross-functional teams such as engineering and marketing to transform creative ideas into functional, saleable products and services.
• Conceive new and improved features by working closely with customer-focused teams to understand customer needs and transform them into product initiatives.
• Develop product roadmaps and manage the whole product lifecycle: from inception and prioritizing new features to final delivery.
• Regularly conduct feasibility studies and market research on potential product releases.
• Track metrics post-launch, to ensure products are delivering against key performance indicators.
• Make strategic and data driven decisions to prioritize certain product features over others and adjust as necessary.
• Deep strategic analysis to answer core questions such as: How can we help advertisers see better performance? Why do SMB advertisers churn? Who should our target audience be?
• Opportunity sizing and analysis. Write clear, actionable analyses that help teams identify areas of improvement and investment.
• Improve decision velocity and quality using data scientist tool kit: experimentation, causal inference techniques, etc. Design measurement strategy, advise on experimentation best practices, identifying flaws in experiment practices and results; building tools for experiment analysis etc.
• Creating and tracking success metrics. Identify the right measures of success for engineering teams and help them track those metrics. Break down high-level metrics into actionable segments. This work may span from collecting entirely new datasets to building dashboards to track components of a metric.

What you'll need to succeed

• Proven experience as a Product Manager (at least 5 years related working experience), with a track record of managing all aspects of a successful product throughout its lifecycle.
• Understanding in software development knowledge, can communicate well with customers and development
• Ability to analyze data and iteratively optimize products based on data
• Ability to create and deliver presentations tailored to the audience needs.
• Strong problem-solving skills, coupled with effective communication and adept decision-making capabilities.
• Good project management skills with the ability to balance multiple concurrent projects.
• Experience with driving the product vision, go-to-market strategy and design discussions.
• Bachelor's degree in a relevant field.
• 5+ years of combined post-graduate academic and industry experience applying scientific methods to solve real-world problems on web-scale data.
• Strong background in statistics, machine learning, and/or experimentation
• Domain knowledge in advertising and product development.

Job Summary:

QCT is offering a prime opportunity for a seasoned Sales Account Manager to join our team in Singapore.

QCT’s portfolio of leadership software-defined datacenter products with modern infrastructure technologies and software facilitates the creation of comprehensive, end-to-end, and integrated full-featured solutions.

We are looking for a Sales Account Manager with a growth mindset to help take our business and revenue to the next level. This person will be responsible for building the relationship and supporting our customers to solve their challenges with QCT’s products & solutions. He/She will also work closely with internal stakeholders across teams to ensure the business program is successfully delivered.

You must be passionate about cloud and data center technologies with a laser focus on the customers as a trusted advisor and driving sales from enterprises across different verticals.

Job Responsibilities:

• Drive the sales revenue and meet sales target, identifies key accounts, and expand the sales pipeline in both public and private segments
• Identify and creates opportunities to expand business with clients in the areas such as HPC (High-Performance Computing), AI, Higher Education Research, Healthcare, Manufacturing, etc
• Ensure financial goals are met through the product lifecycle in addition to meeting an annual financial goal
• Establish a professional, working, and consultative, relationship with the client, including the C- level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry
• Anticipates technology and/or market trends and provides insights to the customer. Maintains knowledge of QCT’s Enterprise Solutions and competition to effectively address and dispel customer objections
• Responds to all inquiries and requests in a timely and professional manner.
• Ability to multi-task and/or work on multiple sales accounts concurrently
• Establishing a trusted advisor relationship with customers by providing advice and guidance to the customer during all aspects of the engagement
• Prepare proposals and reports & responding to tender documents by collaborating with relevant functional teams
• Networking with new and existing accounts. Attends conventions, conferences, and trade shows as needed
• Partner, collaborate and influence key internal stakeholders to ensure successful product strategy, design, delivery, and support

Job Requirements:

• Bachelor’s degree in BS or BA degree in computer science, engineering, business, or equivalent
• Minimum 5 years of related IT sales experience in cloud technology and/or data center solutions
• Familiar with enterprise and public sector accounts including government and/or Institute of Higher Learning in the areas of HPC & AI, is an advantage
• Strong familiarity with cloud solutions (servers, storage or networking switch) preferred
• Experience in working wth local and/or global SI (System Integrators) is preferred
• Experience as the primary account manager for enterprise customers working with multiple business units and influencing governance and policy is a plus
• Proven experience in running complex B2B sales cycle processes for large companies is an advantage
• Good understanding of the competitive environment for the target customers
• Excellent communication skills, both oral and written, with experience and ability to interface with all levels of the organization
• Ability to clearly articulate business value to customers. Excellent presentation skills in front of all levels of the Customer Organization and C-Level audience
• Problem solving skills with attention to detail
• Consistent track record of meeting or exceeding assigned jobs or targets.
• Ability to work in a multi-cultural environment
• Ability to manage priorities and workflow
• Proven ability to handle multiple projects and meet deadlines.
• Willingness to travel when necessary
• Fluent in English for professional business communication. Proficiency in Mandarin or other South East Asian languages is a plus.

DESCRIPTION

The Regulatory Compliance Manager reports to the Project Director and shall be responsible for the effective design effort and coordination of the Sub-Contractor's discipline engineering professionals. The Regulatory Compliance Manager shall ensure that all de-signs comply with the requirements of the Work; that all Work is efficiently and effectively executed in accordance with the criteria, specifications and standards listed in the CONTRACT; and that the designs comply with safe and reasonable standards as accepted within the offshore oil and gas industry. The Regulatory Compliance Manager shall be responsible for his/her scope of work as given below:

DUTIES & RESPONSIBILITIES

• Develop Regulatory Permits & Consents Compliance Plan for the project including all active and passive statutory and Classification compliance requirements.
• Review Compliance Plan with Client and Class Authority, and report as necessary.
• Monitor changes in regulations to ensure the project is designed and installed to satisfy the correct edition of statutory and Classification requirements.
• Inform all disciplines of Regulatory and Classification requirements.
• Monitor the submission of Regulatory Compliance documentation and maintain master file of all Regulatory Permits & Consents.
• Monitor the issue of acceptance or permits by the Regulatory bodies and Classification society.
• Handover Regulatory Permits & Consents Compliance Plan to CLIENT/Operator indicating dates when permits and consents are required to be renewed.
• As necessary, participate with Project Management in negotiation and establishment of contracts for Class review and Regulatory Compliance at bid, FEED, or sanction stages of project.
• Provide Regulatory audit functions for accuracy of PO certification and inspection requirements within Regulatory Compliance scope (Vendor Compliance).
• Collect and promulgate Regulatory lesson learned during project.
• Support project team with respect to availability of appropriate / applicable codes and standards from Company reference library resource.

Comply with HSE requirements:

• Environmental Aspects & Impacts Assessment.
• OHS Hazardous & Risk Assessment.
• Follow HSE Regulations.

REQUIREMENTS

• Minimum educational requirements of a Bachelors’ and/or Masters’ degree in Mechanical / Chemical / petroleum Engineering or equivalent.
• Direct experience working on FPSO projects.
• Experience working with regulatory bodies in West Africa, China, and Europe.
• Minimum 15-18 years’ experience, with Oil & Gas projects (fixed installations and FPSOs), with significant experience working as a Project Manager or Lead Engineer.
• Must have prior work experience with medium/ large sized brownfield and/or greenfield projects in the upstream Oil and Gas sector, in a similar role and possess a good understanding of project phases, milestones, deliverables, internal and external interfaces.
• Good leadership skills to manage and develop a team.

PURPOSE

The Policy Servicing Manager role will be expected to support policy servicing function of life business which the responsibilities include processing customers’ service requests and represent policy servicing and premium management functions as a subject matter expert for product launches and other initiatives.

KEY ACCOUNTAIBILITIES

• Deliver high quality, accurate and prompt service to customers meeting or exceeding respective service levels and target turnaround time.
• Ensure that our service delivery processes are compliance with the relevant regulations, internal policies and procedures.
• Manage, lead, and provide guidance to a team of policy servicing executives and be responsible for the team performance.
• Review and streamline service processes regularly to improve operations efficiency.
• Support the business in achieving its financial goals and objectives and participate in cross functional initiatives aligned with the Business Development Plan.
• Manage customers’ complaints, escalate where necessary and collaborate with various internal stakeholders to achieve fair outcomes according to the complaint resolution process.
• Investigate on the root cause of system errors and work closely with IT to resolve errors or provide solutions to avoid repeated errors.
• Act as subject matter expert (SME) for policy servicing and premium management on processes, operational procedures and system requirements for any new product launches/system enhancements.
• Review and sign off business requirements. Perform user acceptance testing, provide progress update and sign off.
• Liaison and point of contact for external parties for any operational matters that include (but not limited to) system migration etc.
• Any other ad hoc tasks and projects.

QUALIFICATIONS / EXPERIENCE

• Degree holder
• At least 8 years of life insurance operations with good knowledge in policy servicing and premium management.
• Preferably possess relevant insurance certifications.
• Solid life insurance operations knowledge
• Minimum experience in AS400 system

KNOWLEDGE, SKILLS & ABILITY

• Experience in participation in projects and product launches, and User Acceptance Testing
• Supervisory experience will be advantageous
• Excellent verbal and written communication skills
• Able to handle multiple tasks simultaneously
• Familiar with a wide range of personal insurance products
• Good time management, project management and people management skills
• Proficiency in MS Office skills and generally tech-savvy
• Positive and driven work attitude
• Able to work independently and within a team

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The IT Category & Sourcing Manager at Central Procurement Office is responsible for managing IT category buy and maximize the value of the spend. The IT Category & Sourcing Manager must be able to plan, lead, execute, track and manage sourcing for different IT sub-categories including but not limited to Server & Storage, Network & Cabling, IT security, IT Application Services, Website Management Services.

• Plan, lead, execute, track and manage the sourcing for IT category buy while working with NUS IT technical experts
• Build in-depth technical knowledge of the IT sub-categories on the job. Proactively monitor relevant markets and anticipate market fluctuations by monitoring price and market trends
• Review monthly spends, savings and compliance reports and lead effort to manage supplier performance and qualification
• Incorporate key performance indicators such as price, delivery, quality, policy compliance and supplier performance in all IT category sourcing
• Manage supplier relationships and resolve supplier issues as well as being proactive in management of supplier risks. Foster supplier development and innovation by building strategic partnerships with key suppliers
• Negotiate contract/supply agreements to secure the best price for the best quality of goods, services and contractual terms
• Utilise data analytics to provide insights into IT category performance and opportunities for optimisation
• Conduct regular supplier review for performance and sustainability key indicators

Requirements

• A recognized University degree
• Minimum 5 years working experience in IT infrastructure and/or Application development areas
• Able to write IT technical specification and involved in the procurement process
• Prior experience with government procurement processes is a bonus
• Possess project management, problem-solving and negotiation skills
• Proficient in desktop applications such as Microsoft Office - Word, Excel, PowerPoint and Outlook
• Strong proficiency in written and spoken English for drafting tender specifications and facilitating effective communication

JOB RESPONSIBILITIES

1. Develop business reports on new revenue streams, improved products and new businesses.
2. Build good relationships with clients/ customers.
3. Engage with business partners, suppliers and vendors for new business agreements.
4. Review targets and goals across teams.
5. Use business network and support knowledge sharing sessions to explore new business opportunities.
6. Interact with clients and respond to important inquiries about the company’s products or services

Skills and qualifications

1. Proven record of sales growth
2. Experience in customer service, marketing, or a sales-related field
3. Strong knowledge of business and sales growth techniques
4. Exceptional project management skills
5. Clear verbal and written communication skills
6. Enthusiasm for the company and its growth potential

Preferred qualifications

1. Experience in managing sales or marketing teams
2. Sharp negotiation and networking skills
3. Organizational skills
4. Problem-solving skills
5. Educational background in business, marketing

About Cynapse

Cynapse is a leading AI-driven company specializing in enterprise-grade Video Intelligence Solutions, tailored to meet the unique challenges of various industries. Our vertical-specific solutions empower organizations to enhance safety, operational efficiency, and security in complex environments such as roads, seaports, airports, and cities. By combining advanced Vision AI with Generative AI, we continually push the boundaries of video analytics, delivering insights and automation that transform operations.

Led by a global team with a proven track record of scaling startups into market leaders, we foster innovation, collaboration, and diverse perspectives. Headquartered in Singapore, Cynapse serves clients worldwide, redefining what's possible with video intelligence.

Digital Marketing Manager

Role Overview: Reporting to the VP of Marketing, you will play a pivotal role in shaping our marketing initiatives. This versatile position encompasses a wide range of responsibilities, including online campaign management, managing our social media presence, and driving the creation of compelling content. You will be instrumental in strategizing and executing our digital strategy to enhance brand awareness and generate leads.

Key Responsibilities:

• Digital and Performance Marketing: Manage the company's entire digital presence, including the website and social media platforms. Lead digital campaigns across various channels.
• Lead Tracking and Management: Implement strategies to capture, nurture, and convert leads.
• Analytics and Reporting: Utilize analytics tools to monitor performance, analyze trends, and optimize marketing efforts.
• Content Creation: Lead content ideation and creation for various digital marketing activities.

Qualifications:

• Mandatory: Proven experience in B2B TECH marketing (minimum 1 year), with a strong understanding of digital marketing strategies and tools.
• Mandatory: Proficiency in HubSpot beyond email marketing, including campaign management, workflow automation, and lead tracking.
• Mandatory: Hands-on experience with online campaign tools, such as Google Search and LinkedIn Ads.
• A creative thinker with a proactive, results-driven approach.
• Ability to work independently while thriving in a collaborative team environment.
• Bachelor’s degree in Marketing, Communications, or a related field

We are seeking an experienced Digital Product Manager with a strong background in banking domain products, particularly Temenos Transact and Triple A Plus. The role involves leading digital product initiatives, managing end-to-end lifecycles, and ensuring timely delivery of innovative, customer-centric solutions. The candidate will also act as a Subject Matter Expert (SME) to bridge business needs with technical capabilities, driving digital transformation in a fast-paced environment.

Key Responsibilities:

• Product Strategy & Ownership:
  • Define and maintain the digital product roadmap aligned with business objectives and market demands.
  • Lead the ideation, design, and execution of digital banking and wealth management products.
  • Stakeholder Engagement:
  • Collaborate with business users, IT teams, and vendors to gather requirements, define product features, and secure approvals.
  • Serve as the primary contact for clients, ensuring seamless communication and alignment.
  • Implementation & Delivery:
  • Oversee the implementation of Temenos products, including Transact Core Banking and Triple A Plus, for key projects such as migrations and upgrades.
  • Lead interface development, data migration, and system customizations to meet client-specific needs.
  • Agile & SDLC Management:
  • Utilize Agile methodologies to ensure efficient project execution and timely delivery of milestones.
  • Manage the Software Development Life Cycle (SDLC) for product upgrades and enhancements.
  • Quality Assurance:
  • Ensure thorough SIT/UAT testing, defect resolution, and compliance with user expectations.
  • Maintain high product quality through rigorous testing and iterative improvements.
  • Data Migration & Reporting:
  • Manage data mapping and migration processes from legacy systems to new platforms.
  • Develop comprehensive technical and functional documentation, including user guides and test plans.

Requirements:

Educational Background:

• Bachelor’s Degree in Computer Science or a related field.

Experience:

• 15+ years of experience in banking software implementation, project delivery, and product management.
• Extensive expertise in Temenos Transact and Triple A Plus implementations, migrations, and upgrades.
• Proven track record in managing cross-functional teams and delivering complex projects.

Technical Skills:

• Proficiency in Temenos core banking systems and wealth management platforms.
• Strong knowledge of interface design, data mapping, and system customizations.
• Experience with Agile methodologies and SDLC processes.

Soft Skills:

• Exceptional communication and stakeholder management skills.
• Strong leadership and team management capabilities.
• Ability to work under pressure and manage multiple priorities effectively.

EA License Number : 11C4879