Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Product area

Google takes its responsibilities seriously, including engaging with government and other stakeholders on important public policy challenges. The Government Affairs and Public Policy (GAPP) team leads the company’s engagement with executive branch officials, legislators, regulators and third-parties in the formation of public policy. Working closely with Google leaders, GAPP seeks to identify key policy issues, listen carefully to others’ views and opinions, and distill and share the company’s perspective on those issues with external stakeholders. While we focus on challenges affecting the internet, our issue areas are increasingly broad and encompass many areas where public policy, business, and technology intersect.

Job description

As a member of Google’s Government Affairs and Public Policy team, you'll be part of a diverse global government affairs team, working across regions, product areas, and functions. You’ll combine creativity and intellectual excellence with the organizational skills to manage various campaigns, projects and initiatives. In this role, you’ll advocate for Google to bring external perspectives back into the company to inform our perception and direction. You're passionate about the opportunity to shape the future of how we use and build technology for everyone.

Qualifications

Job responsibilities

• Identify policy issues that affect Google, understand the impact on Google business and users, and participate in policy campaigns with specific goals to support a policy or set of policies.
• Monitor and research public policy issues considering how Google should work with allied organizations and industries and work with business-area leadership, Legal, Marketing, Trust and Safety, and Public Relations to develop and launch policy-friendly products.
• Build relationships with collaborators for supporting open digital ecosystems, they include developers, manufacturers, and other industry stakeholders. Understand their interests and identify areas of alignment and potential misalignment.
• Assess the need for industry associations in the APAC region, develop plans, and partner with other Government Affairs and Public Policy (GAPP) teams to ensure consistency and alignment.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in policy analysis and campaigns, working on technology issues or the policy environments.
• 7 years of experience working within government, think tanks, public interest groups, technology industry groups, or corporate public policy organizations.
• Experience working in a global team that has multiple stakeholders.

Preferred qualifications

• Understanding of Android and its challenges and opportunities.
• Understanding of mobile ecosystem.
• Excellent organizational, time management and communication skills.

What You’ll Do

As a leading contributor within the practice, this senior-level consulting position provides consistently high quality and innovative solution leadership to a project team.

You will:

• Be a Consultant/Delivery Manager and have extensive NetSuite ERP implementation/optimization expertise
• Analyze business needs to help ensure the Oracle NetSuite solution meets the customer’s objectives by combining leading practices, product knowledge, and business acumen
• Resolve complex customer issues by recommending and delivering solutions
• Work closely with the rest of the customer success team by quickly assessing client needs, developing innovative plans to solve their problems and implementing these plans to the client's satisfaction
• Have a passion for business and the associated Cloud technologies, as well as advanced analytical problem-solving skills, applied to help clients find creative ways to run their businesses more effectively

Other responsibilities include:

• Leading the optimisation aspects of engagement(s) ensuring high quality solutions within constraints of time and customer prioritisations.
• Providing direction and mentoring to project teams, and effectively influencing customer leadership on key decisions.
• Being responsible for managing clients in post go-live environments.
• Being adept at managing the delivery of NetSuite application functionality.
• Working with technical and performance experts at NetSuite to get the best outcomes for your Customer.

Finding new ways to constantly improve the satisfaction and loyalty of our clients is a top priority. In this role, you will often be working under pressure, working with several customers simultaneously and striving to meet customer expectations.

Ideally with 7+ years NetSuite hands on implementation/optimization experience. Your 7+ years consulting experience with other ERP solutions is a definite plus. The role is located in Singapore, with the ability to travel up to 15%.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Description:

We are looking for a results-driven Senior/Marketing Manager with a passion for developing and executing effective marketing strategies and enhancing brand identity of Singapore-made programmes. The ideal candidate should have a proven track record of developing comprehensive marketing plans and implementing branding initiatives for Singapore-made programmes in the region.

Responsibilities:

• Develop and implement innovative regional marketing strategies to promote programmes and increase brand awareness.
• Identify key local/overseas programme markets for exhibition booth and to oversee overall branding of booth as well as mapping out promotional plans for programmes in these markets.
• Lead branding initiatives to ensure consistency in messaging, visual identity, and brand positioning with central corporate marketing.
• Manage the creation of marketing collateral, including key visuals, corporate gifts and presentations.
• To oversee the overall branding of website, digital brochures and eDMs to align with regional marketing strategies.

• A degree in Marketing, Business or a relevant discipline.
• Proven experience in senior marketing roles, especially in the media industry with a focus on marketing strategies and branding.
• Excellent communication and presentation skills, with the ability to effectively convey ideas and influence stakeholders at all levels.
• Creative mindset with a passion for innovation and continuous improvement.
• Ability to thrive in a dynamic work environment and effectively manage multiple projects simultaneously.
• 8-10 years of related experience in Marketing.

Job description

As a Program Manager in the Regulatory PMO you will work with members of Regulatory Affairs and act as the central project manager in partnership with counsel, to coordinate how Google responds to inquiries and investigations by government and regulatory agencies worldwide. You will also partner with teams across Google and Alphabet’s Legal, Public Policy, Finance and product areas to support the handling of some of the most important issues for the company today.

Qualifications

Job responsibilities

• Partnering with legal counsel, product teams and other cross-functional stakeholders to drive tasks, share information and implement project management principles upon most matters (including litigation, internal investigations and regulatory requests).
• Identify opportunities for process improvement initiatives and knowledge management projects and, where appropriate, helping develop and socializing practices.
• Identify bottlenecks and fielding escalations to stakeholders, and assisting with providing internal recommendations.
• Facilitating global, cross-functional working groups and influencing a broad range of stakeholders including executives.
• Facilitating critical decision making while also managing timelines.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in program or project management.

Preferred qualifications

• Experience supporting litigation, trials or responding to regulatory inquiries.
• Experience in managing matters and cases, effectively handling multiple stakeholders under deadlines, such as trial or hearing preparation.
• Ability to make connections across teams and issues, excellent business judgment and thinking skills.
• Ability to navigate ambiguity and manage through influence, while handling multiple timelines and projects.

Overview of the role

You will be accountable for business planning and commercial design finance for the region focused on Japan in Fabric & Home Care business unit. You will take a lead to design mid / long term Japan Fabric Care business strategy and financial glidepath by collaborating with multi-functional team. You will manage short-term financial result delivery and financial reporting by providing explanation of variances and key performance drivers and consolidation of business results to senior management. You will own initiative financial design including new product design with innovation, pricing strategy, and promotion strategy. You will provide insightful analysis to support business unit leaders by identifying financial improvement opportunities.

Your team

This role reports to the Finance Vice President and works closely with Marketing / Product Supply / Sales on financial planning, design work, and analysis.

How success looks like

• Demonstrate an ability to integrate the brand strategy, pricing, consumer position and profitability to recommend solutions to identify and deliver business growth opportunities.
• Seen as trusted finance manager to evaluate business issues, anticipant questions and demonstrate excellent analytical skills to optimize investment or handle risk.

Responsibilities of the role

• Provide financial leadership to key business partners in Regional Business Unit and Market Operations, across multi-functional teams.
• Lead financial analysis of initiative design, category plans, giving business recommendations to leaders.
• Lead in monthly regional financial forecast and support actual proofing.
• Lead in delivering high standards of stewardship in organisation and process workflow.

Qualifications

• At least 4 years of proven track record in managing financial forecast and budget management across a matrix organization with high level of agility.
• Business proficiency in Japanese language and past working experience in Japan market for the consumer goods industry is preferred as the role requires local consumer understanding to develop brand equity and marketing strategies for the Japan market.
• Detailed understanding of Generally Accepted Accounting Principles (GAAP).
• Ability to multi-task and work in a fast paced environment.
• Maturity, integrity, and high level of discretion are required.
• Independent worker and analytical problem solver with an ability to conduct research, data analysis and resolve problems.
• Financial modelling expertise a plus.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com (http://www.pg.com) to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Senior Manager

1. Maintain cleanliness and hygiene of work stations and maintenance of equipment.

2. Ensure the consistency in the preparation of all food items according to recipes and standards.

3. Managing in all kitchen activities to ensure guests receive high quality food in a timely manner.

4. Communicate politely and display courtesy to guests.

5. Supplier management and stock level check.

6. Promotion and program design for customer satisfaction and sales growth

7. Communication with marketing agency for the lead generation

Our client is a major player in the e-gaming and e-payment industry.

Salary budget is SGD 10K + bonuses.

Responsibilities:

• Develop and maintain strategic partnerships with key industry players to drive business growth
• Conduct market research and analysis to identify trends, opportunities, and challenges in the global market
• Design and implement solutions to meet the needs of clients and partners, while driving revenue growth
• Establish and maintain relationships with internal and external stakeholders to ensure seamless collaboration and communication
• Identify and capitalize on new business opportunities, while continuously optimizing existing partnerships and channels

Qualifications:

• Proven track record in business development, partnership management, and growth strategy in a global context
• Bachelor's degree or higher in a relevant field
• Strong analytical, research, and problem-solving skills, with the ability to work independently and collaboratively
• Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain strong relationships with diverse stakeholders
• Results-driven and proactive, with a strong work ethic and a passion for driving growth and innovation.
• Candidates from gaming companies, internet companies, e-commerce or payment companies are encouraged to apply.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

Responsibilities

• Responsible for product design of overseas F&B App project including offline and online ordering.
• Communicate with product development and operation business teams across borders to promote product development, optimization and implementation.
• Collect and analyze customer feedback, and continuously optimize the user experience and interface design of the product.
• In-depth understanding of user needs, propose and implement improvement plans.
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand.
• Continuously optimize product functions and user experience through data-driven decision-making.
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers.
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials.
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction.

Requirements

• Bachelor’s degree or higher, preferrably in computer science, information technology, marketing or related fields.
• More than 5 years of product management experience with product management experience in overseas markets preferred.
• Possess work experience in F&B APP or related industries is preferred.
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams.
• Past work experience in overseas brand catering design is an advantage.
• In-depth understanding of market dynamics and user needs of catering APP. Ability to formulate effective product strategies.
• Familiar with product development processes and agile development methods with excellent project management capabilities.
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities.

Position Description

This position is responsible for sales growth of all NEWAY® products business within the stated region for NEWAY with direct responsibility for distributors/agents in the region.

Main Responsibilities

Specific Job Responsibilities

· Develop and maintain strategic level relationships with mainly new and to some extend with existing customers

· Visit potential customers to for new business prospect

· Develop profitable new business and growing share in the existing customer base

· Meet a defined sales target to achieve and operate within established policy guidelines

· Maintain and develop existing customers through high levels of service in order to expand and strengthen the relationship

· Manage (complex) sales cycles from lead to closure

· Coordinate complex cross divisional sales projects

· Prepare and implement business plan

· Act as a senior contact between Neway Valve and customers

· Communicate customer needs and requirements to internal departments

· Negotiate the terms of an agreement and closing sales

· Gather leads and market /customer information

· Regularly update in sales administration tools

· The summary above does not include all of the essential functions and qualifications for this position.

Qualifications/Requirement.

· Diploma /Degree in Mechanical Engineering or equivalent degree required.

· At least 3-5 years of sales engineering experience, preferably within Water/ Wastewater industries within SEA regions.

· Excellent communications and coordination skills and a motivated team player with clear leadership, strategic planning and execution skills.

· Proficient with computers, Microsoft software and ERP System.

· Good communication skill, presentation skills and able to liaise with factory.

· Candidate should be open to travel 50% plus of the time.

· Fluent in English both in speaking and writing.

Job Description

• Manage day to day operations of the commodities International Coordination Office
• Grow business in line with Group Objectives and meet P&L targets as against sales , operating profit and OCF
• Overall responsibility for the sales and business development for International Coordination Office
• Improve staff teamwork, efficiency, performance and service delivery
• Ensure work carried out by the attending offices/ agents is in line with nomination instructions,SOP
• Work closely with global service line and other coordination centres, provide quotation and coordinate job execution
• Be responsible for submission of tender documents, rates and quotations

Requirements

• At least 3 years experience in sales and marketing / business development
• Candidate with relevant sales experience will be a plus.
• Keen eye for exploring business opportunities
• Driven, passionate about sales
• Strong sales acumen
• Good in establishing rapport with all levels of people
• Able to work in fast-paced environment and meet tight schedules

Job Responsibilities

• As a Senior Vessel Manager, you will assume full responsibility for safe operation of a Fleet of vessels assigned to you.
• Besides day to day close monitoring of vessels, you will be required to supervise dry-dockings and repairs, carry out vessel inspections, conduct technical investigations, ensure certification and documentation of vessels under your charge are up to date and meet international safety standards.
• You will also judiciously manage budgets allocated to vessels and produce regular reports.

Job Requirements:

• Minimum 2 years shored based experience as a Vessel Manager.
• Minimum 10 years sailing experience.
• Should be professionally sound, highly motivated & a good team player.
• Good leadership qualities & strong commitment to safety/ compliance procedures are essentially needed in our organization.

Please send your application with availability, current & expected salary.

We regret that only shortlisted candidates will be contacted.

Here at THE WINE DISTRIBUTION CO. (TWDC) we frankly believe that we are stronger as a team!

TEAMWORK MAKES THE DREAM WORK!

We take pride in having an environment that is open and welcoming, to achieve our goals together. With an emphasis on communication and connection, we promote opportunities for all to develop and achieve success; our employees are our family, and we strive to create an inclusive and positive culture for all!

Across our various roles and departments, we have a diverse workforce that is built on the strengths of each and every individual. Our ethos is to create an environment where our people matter, and a place where we celebrate each other’s success.

If being part of a fun, dynamic team that works hard yet plays harder is something you are looking for, what are you waiting for? You might just be the next celebrated member of our team!

Visit https://theprovidore.com/careers/ for more opportunities and to apply directly!

HIRING FOR:

Business Development Manager

• THE WINE DISTRIBUTION CO. (TWDC)

Job Description:

The primary role of this position is the day-to-day management of a set of key accounts, working closely with the General Manager and the business development team to execute sales strategies focused on increasing sales related to existing accounts, and to acquire new accounts as well as listings across a broad customer base.

The secondary role of this position is to conduct in-house training for the Company’s key clients, developing and executing a schedule of consumer and trade events to promote wines in our retail outlets, as well as F&B clients, in particular for the other concepts under The Providore Group.

Deliver exceptional customer service, exceed customers’ expectations, and position the company with a definitive competitive advantage in the Singapore market.

• Acquire new customers through actively chasing leads; meet the decision-makers, and close deals for listings that generate long-term sales
• Work closely with the team to develop growth strategies focused on both financial gain and customer satisfaction, execute the sales strategies, and achieve the company goals
• Provide strong after-sales support and maintain excellent business relationships with the customers to retain their accounts, grow their listings, and create new business opportunities
• Prepare sales quotations and invoices, when necessary, in line with agreed company margins, and cost budgets to ensure the business's profitability
• Manage your accounts aging AR to ensure customer payments are received in a timely manner and communicate regularly with the finance team regarding customers who are outside of their trade terms
• Keep informed of industry trends, participate in the trade portfolio selection and range reviews, continue to develop your own wine knowledge, and be an expert in the trade portfolio we offer
• Develop and execute a training programme for our clients to train and develop their teams to be knowledgeable on our portfolio listing at their venues and to increase the sales of TWDC’s wines
• Create a schedule of consumer and trade events, masterclasses, educational workshops, and activities to promote the wines in our portfolio with our Retail and F&B clients and generate more sales
• Provide support for marketing activities that increase the awareness of TWDC or the brands that are in our portfolio
• Operate within the company guidelines and follow the processes set up relating to the day-to-day operations of the business, be a team player, supporting the whole team to achieve the overall Company sales targets and revenue goals
• The relentless pursuit of keeping TWDC ahead of our competitors and making it the number one wine distribution company in Singapore

Job Requirements:

• Minimum 5 years of related experience and extensive knowledge in wine is required
• Strong track record of customer base being built up will be advantageous
• Great communication skills with positive, interpersonal skills
• A team player with a good sense of job responsibility and a keen eye for details
• Honest willingness to learn and grow with the Company

We look forward to receiving your application, and the opportunity to meet you!

Organizational Background:

The Wildlife Conservation Society (WCS) is a US non-profit, tax-exempt, private organization established in 1895 that saves wildlife and wild places by understanding critical issues, crafting science-based solutions, and taking conservation actions that benefit nature and humanity. With more than a century of experience, long-term commitments in dozens of landscapes, field presence in 56 nations, and experience of helping establish over 150 protected areas across the globe, WCS has amassed the biological knowledge, cultural understanding and partnerships to ensure that vibrant, wild places and wildlife thrive alongside local communities. Working with local communities and organizations, that knowledge is applied to address species, habitat and ecosystem management issues critical to improving the quality of life of poor rural people whose livelihoods depend on the direct utilization of natural resources.

Program Summary:

The Southeast Asia-Pacific (SEAP) Regioncomprises six country programs: Indonesia, Malaysia, Philippines, Solomon Islands, Papua New Guinea, and Fiji, reporting to a regional management and fundraising office in Singapore. This has recently been created as a new ‘super-region’, following the merger of two former regions of Southeast Asian Archipelago and Melanesia. The new region now encompasses the Coral Triangle; a global centre for marine biodiversity with extraordinarily high integrity coastal reef ecosystems. The extensive Southeast Asia and Pacific Island archipelagos harbour outstanding species endemism in both their coastal and terrestrial realms, combined with vast marine jurisdictions. Across the Pacific Islands in particular, the region also encompasses a remarkable interconnectedness between people, culture and nature that offers a uniquely participatory and inclusive approach to conservation.

Position Objectives:

The Wildlife Conservation Society (WCS) seeks a dynamic and motivated individual with excellent communication and organizational skills to support the regional management of WCS’s SEAP program. This is a rapidly evolving and growing program with a diverse and expanding portfolio of donors, partners and projects. The region presents a set of complex conservation challenges to biodiversity and their habitats and WCS field programs are addressing these through a number of initiatives including protected area management, community engagement, sustainable livelihoods, policy reform and sustainable financing.

Job Summary:

The Regional Program Manager (RPM) will directly support the SEAP Regional Director and work in close coordination with the Regional Business Manager and Grants Manager, and field program leadership. The primary objective of the RPM position is to ensure central coordination support to the regional and country programs in grant proposal, management and report development, donor compliance, knowledge management, implementation tracking and internal communications. The RPM will fulfill a key role in program management, managing workflows, and information management for the SEAP regional team and help ensure excellent coordination with the rest of WCS Global and Corporate to facilitate and support WCS's mission in the region.

Responsibilities:

Overall responsibilities:

• Provide effective coordination and operational support to the SEAP Regional Director and team (including Regional Business and Grants Managers and country program teams) to successfully manage a growing portfolio of grants, related processes and workflow for the region.

• Support the SEAP Regional Director and team in the building of collaborative relationships with central WCS Global staff (including in New York and Europe), particularly on grant management, fundraising and partnership management, communicating the interests and priorities of the regional program with the global program and partner departments.

• Supports strategic partnership-building with government, donors, and WCS stakeholders, in coordination with the Regional Director and Country Directors, as appropriate.

• Support project teams to prepare on-time grant reports, proposals, and communications with donors; review these materials to ensure adherence to quality guidelines and assist in tracking and ensuring timely implementation and deliverables for project grants.

• Work closely with the country teams to coordinate and support implementation of cross-cutting technical support to assist and build capacity of programs and staff.

• Identify and pursue agreed fund-raising opportunities to implement the objectives and activities agreed under the regional and country strategic plans.

• Assist the Regional Director with cross-regional strategic prioritization work: facilitating implementation of program priorities, strategy, and approaches: supporting project development and ensuring implementation is tracked and monitored.

Specific Tasks & Responsibilities

Strategic Leadership

• Support the SEAP Regional Director and team in building collaborative relationships as a focal point for SEAP programs with the wider WCS Global team

• Work with the SEAP Regional Director and the central Global Resources and Grants, Management & Compliance team to review and implement funding strategies to meet agreed funding objectives and targets, and ensure sound grant management and compliance.

• Communicating regional program priorities and interests to the global program and partner departments; ensuring coordination, management, and support to the region.

• Provide effective coordination and operational support to the SEAP Director and regional team to successfully manage a growing portfolio of grants, related processes, and workflows.

• Conduct research and analysis of suitable mix of conservation donors to increase understanding of the donor environment in the SEAP Region as well as long-term perspectives and preferences.

Program Development and Management

• Support field teams, as needed, with the development of funding project workplans

• Oversee a Monitoring, Evaluation, Adaptation and Learning (MEAL) approach to support program implementation

• Provide support to various WCS departments (HR, Safety and Security, etc.) to ensure alignment of and communication of policies and procedures across the region

• Assist HR teams in the development of Terms of References, contract review and with selection and onboarding of new staff to the program where needed

• Support Regional Business and Procurement Managers in the development and review of contracts where needed

Proposal Development, Reporting & Grants Management

• Under the guidance of the Regional Director, and in coordination with the Regional Business and Grants Managers and Country program teams, support proposal preparation and donor reporting.

• Work closely with the Regional Grants Manager to ensure the monitoring of grants for compliance with WCS’s policies and procedures as well as donor / government / external rules and regulations.

• Liaise with the Regional Business and Grants Managers in process mapping and assist with improvement of standard procedures and control of workflows.

• Under the guidance of the Regional Director, and in coordination with the Regional Business Manager, support and coordinate high level project monitoring and host regular meetings with Program, Project, Management, Evaluation, Adaptation and Learning (MEAL), and the Regional Management teams to ensure performance on individual grants is tracked effectively, risks and issues are flagged and corrective action taken as appropriate.

• Ensure knowledge management by maintaining good project documentation and archiving.

Qualifications and Requirements:

Requirements:

• A Bachelors or Master's degree in a related field (international relations, development, social or natural sciences or similar), or equivalent work experience.
• Minimum 8+ years professional experience.

· Proven successful grants management skills, ideally with EU, US and/or other bilateral donors, including proposal and report writing, but also workflow management and compliance.

• Ability to multi-task and deliver high quality outputs sometimes within short deadlines.
• Experience working, coordinating and collaborating with diverse stakeholders, including partner NGOs.

· Proven effective coordination skills, with excellent communication, organizational and interpersonal skills, with demonstrated success in working with diverse partners and within a large, dynamic and complex program to achieve common objectives.

• Excellent oral and written communication skills in English.
• Willingness to travel to sites across the region.
• Interest in conservation and committed to the mission of the Wildlife Conservation Society.

Preferred:

• Demonstrated experience working as an effective member of a multi-cultural team, with experience working in SEAP and across time-zones is a distinct advantage.
• Proficiency in a language, other than English, from a country within the region is an advantage

WCS is an equal opportunity employer, and the organization complies with all employment and labor laws and regulations that prohibit discrimination in hiring and ensures that candidates from all backgrounds are fairly and consistently considered during the recruitment process. We are dedicated to hiring and engaging a diverse workforce. We are committed to cultivating an inclusive work environment and look for future team members who share that same value. The organization provides equal employment opportunities for all qualified candidates. The organization does not discriminate for employment based on gender, race/ethnicity, religion, color, national origin, sex, age, disability, marital status, sexual orientation, citizenship status, caste, genetic information or any other covered status or characteristic protected by laws and regulations/and similar categories.

It is everyone’s responsibility to ensure that we do not tolerate discrimination or harassment based upon a person’s membership in one of these protected categories in areas such as recruitment, selection, job assignment, supervision, training, promotions, job grading, transfers, termination, compensation, benefits, educational opportunities, WCS sponsored recreational activities and facilities.

The organization complies with the spirit and intent of relevant local laws and WCS’s employment policies.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description:

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

To support and grow NUS Business School’s digital and social media presence so that the school can achieve exceptional stakeholder engagement, drive traffic to the corporate website and increase brand awareness and mind share.

Responsibilities include:

1. Build and execute social media plan that is aligned with the corporate objectives
2. Generate, publish and share daily content that builds meaningful connections with target audiences
3. Work with various stakeholders to develop user-generated content to increase reach and engagement rate
4. Monitor and analyse social data/metrics, insights and best practices to continuously improve social media performance
5. Collaborate with internal and external stakeholders to curate and execute novel content that will generate high engagement

Qualifications

• Tertiary Education preferably a degree in mass communication, new media, marketing or business
• At least three years of proven working experience in Digital and Social Media Marketing or Public Relations
• Comprehensive understanding of the various social media platforms and the technical know-how to curate and optimise content for maximum engagement
• Good knowledge and practical skills in social analytics and online marketing
• Meticulous, Proactive, Creative and can Think Outside the Box
• Team player and able to identify synergies with various departments within the school
• Strong ability to multitask, plan and manage projects
• Proficient in Photoshop, Adobe Creative Suite software packages and in-design skills
• Candidates with no prior experience are welcome to apply

(Appointment job grade will commensurate with the selected candidate's experience)

Responsibilities:

• Achieve sales quota
• Sales forecast management
• Finding and hunting new business
• Driving Land and Expand in both New Logos as well as existing accounts with large potential
• Sales leads and opportunities management
• Co-work with Field Marketing, Sales Engineer, Project Manager and Business Development in regional events and activities

Requirements:

• Bachelor’s degree or above in major of IT or software
• Has business-minded, customer-oriented, excellent communicator, a good negotiator, proactive attitude, and good teamwork.
• Ideally have more than 5 years of relevant experience in business and sales in software industry
• PCs and various software applications.
• Familiar with ChatGPT or AIGC tools are better
• Excellent time management, communication, and problem-solving abilities
• Good presentation skills
• Good motivator and influencer in teamwork
• Fluent English in both oral and writing
• Travelling required to regional cities to meet the clients.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The incumbent will be leading the MSc degree programmes’ marketing and promotional activities and administration at NUS Business School. The duties and responsibilities are as follows.

Events and Outreach with Business Development

• Participate in outreach events to promote the MSc programmes
• Coordinate and organise offline and online outreach events (e.g. info sessions, coffee chats, etc.) to promote the MSc programmes
• Work with the Digital Marketing colleagues to design campaigns in promoting outreach events as well as post-event engagements
• Research and identify prospective corporates and companies for B2B marketing
• Develop and nurture such relationships to explore potential scholarships and admission opportunities for their employees

Direct Marketing Campaigns

• Co-manage the email marketing campaigns and activities of the various NUS MSc Programmes
• Analyse current email marketing campaigns and make recommendations for improvement
• Leverage on the CRM to maximize marketing opportunities
• Track leads and applicants, following up through their journey and process

Content Management and Marketing

• Work closely with our MSc Programmes Office team, NUS BIZ Corporate Communications Office and other stakeholders to act as a brand guardian in terms of the look and feel of online communications as well as the tone of voice of copy
• Handle programme-related enquiries from prospects and glean insight on generating relevant content strategy
• Be part of the team effort to generate and manage content ideas (including but not limited to copy, visuals, infographics, etc.) for EDMs, social media, student blogs etc.

Research and Reporting

• Conduct periodic research on customers, market conditions and competitors
• Analyse and report on return on investment for the different marketing campaigns

Other roles within the office as designated by the Reporting Manager and Director.

Qualifications

• Bachelor degree from a reputable institution, with at least 3-5 years of relevant working experience including marketing academic programmes in tertiary institutions will be preferred
• Some Business Development experience is preferred
• High level of written and oral communication skills
• Experienced, confident and effective working in cross-cultural settings
• Meticulous with an eye for detail and a keen appreciation of good documentation
• Ability to manage multiple and competing tasks and deadlines well, and with a high degree of accuracy
• Team player with a good combination of high intelligence, emotional and cultural quotient
• IT savvy, with good knowledge of Microsoft Office Applications

(Appointment job grade will commensurate with the selected candidate's experience)

RESPONSIBILITIES:

• Prepare and posting of journal entries and reconciliations.
• Manage and oversee General Ledger activities
• Process for staff claims and payment for daily operating expenses.
• Prepare documents and schedules required by auditors
• Prepare internal management reports such as daily monitoring and daily regulatory data base calculation
• Prepare regulatory reports and respond to regulatory the inquiries
• Support new systems tests as required by Head Office
• Any other ad-hoc duties as assigned by Head of Finance & Accounting
• Leave cover for other team members.

REQUIREMENTS:

• Degree/ Diploma in accountancy or related accounting qualifications
• Minimum 3 years handling accounting operations such as payment / nostro reconciliations and financial reporting
• Proficient in MS excel
• Must be meticulous and careful
• Mature with good communication skills and must be able to work independently

EA License No: 05C3451

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description:

About the Asian Institute of Digital Finance (AIDF)

The Asian Institute of Digital Finance (AIDF) is a university-level institute in the National University of Singapore (NUS), jointly founded by The Monetary Authority of Singapore (MAS), the National Research Foundation (NRF) and NUS. AIDF aspires to be a thought leader, a FinTech knowledge hub, and an experimental site for developing digital financial technologies as well as for nurturing current and future FinTech researchers and practitioners in Asia.

Job Description

The Senior Manager / Manager will be part of a dynamic team in AIDF and plays a key & important role in driving all business development, branding, marketing and outreach activities for our Executive Master programme. He/she will also collaborate & work closely and effectively with internal teams across marketing, outreach, recruitment, admissions and programme management, as well as external vendors/partners.

The scope includes but not limited to:

Business Development/Marketing:

• Plan and execute all marketing activities (including digital/online), content creation and marketing, email marketing and managing social media platforms.
• Develop and execute the overall content and social media strategy and ensure it aligns with the overall marketing objectives and managing the programme budget.
• Work with internal teams and external vendors & partners in promoting the Executive Master programme.
• Develop event timelines, schedules, and protocols, and provide on-site coordination and support during events as needed.

Programme Management:

• Working with a junior staff in the areas of student admissions, course registrations, curriculum, student candidature and graduation matters.

Qualifications

• Minimum Bachelor’s degree in a relevant discipline
• At least 5 years of working experience in business development, local/international marketing, events and programme management preferably in the Education industry.
• Knowledge of student related systems will be advantageous
• Proven track records in strategizing, managing, executing and reporting on marketing activities, campaigns and business development works
• Data-driven and highly analytical with excellent project and time management skills.
• Willingness to travel occasionally

Responsibilities

a. Involve in various stages of the systems development life cycle, adopting waterfall, agile or hybrid implementation methodology.

b. Perform work planning and budgeting. E.g., review and write approval papers.

c. Plan, lead and manage project delivery (inhouse or outsource). E.g.:

· Involve in procurement (e.g., Call RFP/ITQ, evaluate vendors’ proposal).

· Manage and work closely with various stakeholders (e.g., end users, senior management, and external vendor).

· Conduct user requirement gathering sessions for the implementation of new systems or enhancements to existing systems.

· Manage project based on the project plan and timeline to meet identified business needs, within agreed parameter of cost, duration, and quality.

· Mitigate project risks.

d. Understand procurement, system, and security policy to ensure compliance during project implementation/maintenance period.

e. Evaluate new solutions and make recommendations to resolve business problems.

f. Coach team members.

Requirements

a. Degree/Master’s in Computer Science, Information Technology, Computer Engineering or equivalent.

b. Minimal 10 years’ experience in project management.

c. Minimal 7 years’ experiences in providing data warehouse or analytics solutions.

d. Commercial cloud certification (e.g., AWS practitioner, solution architect).

e. Good self-organization and project management skill.

f. Experience in senior stakeholder management and maintaining professionalism in communication.

g. Experience in any Data Management, Business Intelligence or Analytics tools.

h. Experience in negotiation and execution of contracts with vendors.

i. Ability to manage/influence users, vendors, and coordinate with multi-disciplinary teams.

j. Strong analytical skills and ability to work independently, as well as in a team.

k. Worked in a government agency or healthcare industry is an added advantage.

l. Exposure to hospital information / clinical systems is an added advantage.

Key Responsibilities:

• Perform requirements gathering from various stakeholders
• Work with technical team to develop Marketing Technology solutions based on business requirements
• Share proposed data infrastructure, dashboard look and feel, report formats with stakeholders and get confirmation for development
• Serve as main liaison between business (HQ team) and technical teams (including remote team members)
• Understand and interpret business requirements and translate them into robust technical requirements and effective solutions
• Project planning with clear deliverables, timelines and within budget
• Close monitoring and regular reporting on progress of project milestones
• Co-ordination of meetings and UAT sessions with relevant parties
• Sign-off project deliverables and share with relevant teams for processing (e.g. work/project completion documentation)
• Perform risk management with stakeholders when required
• Collate and prioritize requests efficiently

Qualifications:

• Proven experience in Adobe Campaign Classic 7/8 configuration, management, and deployment.
• Bachelor's degree in business, management, economics, computer science, marketing or related field
• At least 3 years of project management experience in a business intelligence or related role
• Expertise in marketing technology related to hand-raiser leads and customer relationship management (CRM) systems
• Ability to synthesize and interpret large amounts of information, recommend suitable solutions / layouts to display insights & data
• Proven track record in delivering successful projects on time and within budget
• A team player with strong interpersonal skills and the ability to collaborate effectively with diverse teams.
• Excellent communication, people management and planning skills; ability to influence, persuade and interact effectively
• Bachelor's degree in business, management, economics, computer science, (digital) marketing or related field
• Tableau, Qlik, Power BI, MSSQL, MS Azure certification are advantageous

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza or Singapost Centre

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesdays to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

About the team you are joining

Reporting to the Regional Director Operations Safety and Security (OSS) – Asia Pacific, the incumbent will be responsible for driving activities in the Asia Pacific Region to support continuous improvement in regional aviation safety.

Specifically, the Senior Manager, Safety will be responsible for utilizing centrally coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify new, and emerging, regional issues impacting aviation safety and, collaborating with centrally located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry.

They will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, air navigation service providers, airports, other international agencies, and ICAO.

About the team you are joining

Reporting to the Regional Director Operations Safety and Security (OSS) – Asia Pacific, the incumbent will be responsible for driving activities in the Asia Pacific Region to support continuous improvement in regional aviation safety.

Specifically, the Senior Manager, Safety will be responsible for utilizing centrally coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify new, and emerging, regional issues impacting aviation safety and, collaborating with centrally located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry.

They will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, air navigation service providers, airports, other international agencies, and ICAO.

What your day would be like

• Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across Asia Pacific.
• Promote IATA safety policies and strategies with ICAO, Government Authorities and Agencies, Air Navigation Service Providers (ANSP) and Airport Authorities responsible for the planning, implementation and operation of air navigation and airport facilities, to deliver safety improvements.
• Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums such as RASG and APRAST. This may include the development of country specific safety strategies.
• Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the:evolution of safety culture and reporting;
  prioritization of identifying and addressing safety risks;
  evolution of IATA audit programs;
  growth of a safety community, connecting all IATA airlines, across the region.
  
• Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program whilst looking at new opportunities to expand the program.
• Support IATA's regional ground safety audit activities including the IATA Safety Audit for Ground Operations (ISAGO).
• Support IATA's regional safety data activities including the Global Aviation Data Management Program (GADM).
• Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.
• Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes.
• Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/contingency operations.

What your day would be like

· Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across Asia Pacific.

· Promote IATA safety policies and strategies with ICAO, Government Authorities and Agencies, Air Navigation Service Providers (ANSP) and Airport Authorities responsible for the planning, implementation and operation of air navigation and airport facilities, to deliver safety improvements.

· Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums such as RASG and APRAST. This may include the development of country specific safety strategies.

· Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the:

· evolution of safety culture and reporting;

· prioritization of identifying and addressing safety risks;

· evolution of IATA audit programs;

· growth of a safety community, connecting all IATA airlines, across the region.

· Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program whilst looking at new opportunities to expand the program.

· Support IATA's regional ground safety audit activities including the IATA Safety Audit for Ground Operations (ISAGO).

· Support IATA's regional safety data activities including the Global Aviation Data Management Program (GADM).

· Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.

· Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes.

· Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/contingency operations.

We would love to hear from you if you have

• Extensive aviation background/experience in positions involved in safety, operations, certification and/or regulation of civil air transport operations (strong preference given to candidates with experience as a pilot).
• Qualifications in aviation management or other relevant discipline (relevant professional qualifications may be considered in lieu of a university degree).
• A high degree of analytical skill and technical knowledge in the provision of air transport services with knowledge of ICAO standards and recommended practices, industry best practices and civil aviation operational procedures.
• An understanding of air safety investigation and/or risk-based airline auditing in a multidisciplinary environment would be beneficial.
• Comprehensive understanding of safety information sharing programs and data management methodology.
• Ability to work remotely from core safety team, based in Geneva and Montreal, to independently deliver on activities agreed upon by centrally located subject matter experts.
• Comfortable to perform under pressure to deliver outcomes upon clearly defined timelines.
• Confident to report regularly to core safety team on progress made, and challenges experienced, against pre-determined metrics for agreed objectives.
• Ability to deal with member airlines at a technical, safety and operational level with a positive approach to problem solving.
• Ability to effectively advocate across a wide range of aviation stakeholders, by promoting IATA activities and the benefits that desired outcomes will achieve, to gain industry buy-in.
• The ability to speak in public and deliver key messages to a diverse range of stakeholders.
• Diplomacy in relationships with contacts in government and other key organizations.
• Fluency in English.
• Able to travel when required whilst managing a large and dynamic workload.

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

JOB SUMMARY

You will oversee the production and publication of the company’s award-winning annual Sustainability Report and all other public ESG disclosures; present the company’s ESG performance and field queries from investors and other financial stakeholders. You will also be responsible for coordinating the company’s external and internal sustainability reporting to ensure that our reporting reinforces our sustainability and community engagement strategy and aligns with best practices globally.

With exceptional writing skills and a world-class understanding of the ever-changing ESG disclosure environment, the post-holder will also help the company stay aligned with the regulations of the Singapore Stock Exchange and international expectations on reporting and transparency.

MAIN DUTIES AND RESPONSIBILITIES

• Responsible for ensuring the company is positioned for and responsive to the growing expectations among internal and external stakeholders for transparent reporting on our environmental, social and governance (ESG) initiatives.
• Ensure the continued tracking and measurement of progress across ESG goals, engagement with the ESG ratings firm community and production of formal and informal reporting initiatives (e.g., sustainability report, website, intranet, ad hoc inquiries, etc.)
• Develop, implement and manage data collection processes and track performance against established targets and metrics.
• Collaborate with Strategic Communications & Branding team to develop sustainability content for the annual Sustainability Reporting.
• Monitor reporting standards and best practices to ensure the company continues to report and disclose information consistent with industry best practices.
• This role requires strong project management skills and must collaborate closely with internal stakeholders and outside vendors/auditors to ensure the timely and successful delivery of key Sustainability reporting deliverables on time.
• Lead discrete projects to strengthen the company’s corporate reporting and disclosures.
• Monitor, assess and recommend to leadership appropriate actions in relation to ESG disclosures and corporate reporting to ensure the company adopts best practices.
• Contribute to the submissions for sustainability indices such as CDP, SPOTT and similar disclosures.
• Prepare reports, communications, and establish systems including training of teams to contribute to reporting and disclosure/understanding the benefits and requirements.
• Lead the company’s responses to questions or statements of position from external stakeholders on sustainability-related matters and collaborate closely with investor relations on appropriate responses.
• Represent the company in local and industry sustainability initiatives especially those related to ESG disclosures and corporate reporting.
• Manage the sustainability content on the company website.
• Include automation and AI where applicable to bring digital transformation in reporting and data collection processes.
• Reimagine how we share the sustainability narrative through storytelling in ESG reporting.