RESPONSIBILITIES

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Take responsibility for projects and solutions within the larger business initiative
• Handle business-critical IT tasks and systems administration
• Research and evaluate emerging technologies, hardware, and software
• Track and maintain hardware and software inventory
• Setting and monitoring Service Level Agreements (SLA) for IT support to ensure timely response and issue resolution and maintain high service availability.
• Implementing and managing security measures to protect the organisation’s IT systems and data
• Performing regular risk assessments and implementing disaster recovery plans.
• Investing in the professional growth of their team members by identifying training opportunities, certifications and skill-building activities.
• Assessing opportunities for improvement via inspirational leadership and innovations in IT products and processes

REQUIREMENTS

• Bachelor’s degree (or equivalent) in Information Technology or Computer Science
• Professional certification
• Minimum 10 years of relevant work experience in a managerial role

Key Responsibilities

• Leads the development of the Brand Marketing Plan to meet company goals.

• Analyse brand Profit and Loss (P&L) to drive profitability of the brand.

• Manage the assigned brand’s new product launch assessment and deployment in the local market, including P&L, pricing, place and positioning.

• Work with a multifunctional team (including Creative and Social teams) to implement the plan in the marketplace and monitors performance of the support plans.

• Builds productive working relationship with R&D, Finance, Operations and Supply Chain to manage the brand’s day to day operations, and external partners and agencies.

• Lead ongoing analysis and review of consumer, category, channel/customer, and competitive information as part of a situation assessment of brand performance and identify growth opportunity.

• Provide input to volume forecasting, financial updates and monitors key indicators and drivers of brand performance. Recommend solutions and implement improvements to meet annual targets.

• Lead the management and production of posters, flyers and other collaterals

• Lead the acquiring and liaising with promotional merchants for marketing programs

• Lead the execution of effective digital marketing strategies across all social media platforms

• Manage and maintain listings on digital and online channels including delivery platforms

• Manage customer enquiries

• The roles of duties are not exhaustive and may change according to business requirements.

Requirements

• Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

As an advocate for lifelong learning for Lifelong Learning Institute Pte Ltd (LLI), you will be part of the team to promote lifelong learning, upskilling, and career planning in various platforms. In partnership with Community Development Councils, you play an active role in creating awareness of SkillsFuture and guiding individuals to use SkillsFuture resources in skills upgrading and career planning.

You will be given a portfolio and have the opportunity to be developed in these functions:

Outreach and Engagement

• Develop new partnership opportunities through outreach to the community, organisations and institutions, understanding their needs and cultivating relationships with the partners
• Plan and organise events and activities that engage the community in their lifelong learning and skills upgrading journey
• Work closely with various touchpoints to refer individuals to appropriate agencies and resources that best meet their training and career needs

Training Administration and Conduct Workshops

• Plan and organise physical or virtual SkillsFuture Advice workshops
• Deliver workshops to guide individuals in navigating the labour market, share occupational insights of jobs, training and features of key online portals such as MySkillsFuture and Adapt & Grow
• As part of continuous improvement, you will monitor the effectiveness of the workshops and work on the feedback gathered to improve future workshops and outreach efforts

Requirements

• Tertiary qualifications
• Experience in planning and organising workshops
• Experience in tracking statistics, managing feedback as well as evaluating programme effectiveness will be advantageous
• Possess strong public speaking and presentation skills
• Ability to speak fluently in different languages and local dialects will be advantageous (in order to liaise with the local dialects & multi-lingual speaking associates)
• Knowledge and familiarity with government schemes, programmes, portals and service touch-points will be advantageous
• Ability to interact and manage diverse stakeholders from different levels
• Possess strong interpersonal, communication, marketing and networking skills
• High level of initiative and able to work independently in a fast-paced and dynamic working environment
• Passionate about helping Singaporeans to raise their employability level and advocate lifelong learning
• Experience in outreach or community engagement will be advantageous
• Familiarity with social media platforms, social media engagement, design thinking and marketing will be advantageous
• Able to work on evenings and weekends
• Willing to be stationed at CDC in the west region of Singapore

Candidates who do not have the required qualification or relevant experience are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Job Description: Restaurant Shift Manager

Position: Restaurant Shift Manager

Location: UBI

Type: Full-Time / Part-Time

Overview:

We are seeking an energetic and organized Shift Manager to oversee the daily operations of our restaurant during designated shifts. The ideal candidate will ensure smooth operations, deliver exceptional customer service, and maintain high standards of food quality, cleanliness, and safety. This role is pivotal in fostering teamwork and motivating staff to exceed performance expectations.

Key Responsibilities

1. Shift Operations:

• Manage the restaurant’s operations during assigned shifts.

• Ensure all opening, mid-shift, and closing duties are completed efficiently.

2. Staff Management:

• Supervise, train, and mentor team members to perform at their best.

• Schedule and delegate tasks to optimize productivity.

• Address and resolve any team conflicts professionally.

3. Customer Service:

• Maintain high standards of hospitality and address customer inquiries or complaints promptly.

• Oversee the dining area to ensure a positive guest experience.

4. Inventory and Supplies:

• Monitor inventory levels and coordinate with the kitchen and suppliers to ensure stock availability.

• Minimize waste by adhering to portion controls and reducing unnecessary costs.

5. Health and Safety Compliance:

• Ensure compliance with all health, safety, and hygiene standards.

• Conduct routine inspections of food preparation and service areas.

6. Financial Responsibilities:

• Assist with daily cash handling, including closing tills and preparing shift reports.

• Monitor labor and operational costs during shifts to ensure profitability.

Requirements

1. Experience and Skills:

• Proven experience in a supervisory role within the restaurant or hospitality industry (2+ years preferred).

• Strong leadership and communication skills.

• Customer service-oriented with problem-solving abilities.

2. Technical Knowledge:

• Familiarity with Point of Sale (POS) systems and basic financial processes.

• Understanding of food safety regulations and certifications (e.g., Food Handler’s License or equivalent).

3. Personal Attributes:

• Ability to work in a fast-paced environment and remain calm under pressure.

• Exceptional time management and multitasking skills.

• A proactive and positive attitude toward challenges and team-building.

4. Education:

• High school diploma or equivalent (Bachelor’s degree in Hospitality Management or related field is a plus).

What We Offer:

• Competitive salary

• Opportunities for career growth and development

• Flexible scheduling

• Employee discounts and other perks

Candidates is to posses a class 3 license

Candidates must be able to communicate in english & mandarin (to liaise with associates)

Candidates are required to be able to use operate with Mircosoft office

Candidates are prefered with 2-3 year of working experience in relevant sector

Candidates are required to understand drawings, design plan and structural plan

During project period, there will be long working hour including weekend.

About Us:
Agape Connecting People is an established training academy with a five-year strategic growth plan focused on training, placement, and mentoring support. We are committed to transforming lives through skill development and creating meaningful career opportunities.

Job Summary:
We are seeking a dynamic and experienced Training & Placement Manager to lead our training and placement operations. The ideal candidate will have deep expertise in the SkillsFuture Framework and a proven track record in managing training programs, developing industry partnerships, and driving successful job placements.

Key Responsibilities:

· Training Program Management:

o Design, implement, and oversee training programs aligned with the SkillsFuture Framework.

o Ensure curriculum relevance by staying updated on industry trends and government policies.

o Manage course accreditation processes and compliance requirements.

· Placement & Career Development:

o Build and maintain partnerships with employers and industry stakeholders.

o Develop job placement strategies and manage placement drives.

o Provide career counseling and mentoring support to program participants.

· Business Development & Stakeholder Engagement:

o Identify business growth opportunities and collaborate with external partners.

o Establish and nurture relationships with SkillsFuture Singapore and other regulatory bodies.

· Operational Leadership:

o Lead a team of trainers and support staff.

o Oversee budgets, KPIs, and reporting metrics.

Qualifications & Requirements:

· Bachelor’s degree in Education, Business, or a related field. A postgraduate degree is advantageous.

· Minimum 5 years of experience in training and placement, with specific experience related to the SkillsFuture Framework.

· Strong network within the training and employment sectors.

· Excellent communication, leadership, and stakeholder management skills.

Why Join Us?

· Opportunity to lead a growing training academy with a transformative social mission.

· Collaborative and purpose-driven work environment.

· Career development and growth potential.

Application Process:
Interested candidates should submit their resume, a cover letter detailing relevant experience, and professional references. Applications will be reviewed on a rolling basis until the position is filled.

Join us in creating lasting social impact through skills development and career transformation!

Email to : [email protected]

The IT Regional Manager is responsible for overseeing the information technology operations of an organization mainly in Singapore and the others region. In this role, the candidate will work closely with the other departments within the organization to ensure its technology systems are functioning efficiently, effectively, and securely. The IT Regional Manager job description entails developing strategies and policies for the management, maintenance, and support of technology systems, including hardware, software, and infrastructure.

(A) Essential Job Functions:

The Regional ICT Manager is responsible, but not limited to, the following:

• Lead and oversee the development, implementation, and continuous improvement of incident response procedures and processes.
• Work closely with the General Manager of the ICT Department at HQ to align group-wide strategies, IT governance, and security policies with the Asia Region's objectives. As the Head of the Asia ICT Regional Headquarters, contribute to the development of the regional ICT structure and compile periodic ICT reports for the General Manager.
• Plan and evaluate ongoing assessments of security measures, including antivirus, application control, firewalls, SIEM, VPN, SSL, and intrusion detection/prevention policies.
• Analyse and prioritize vulnerabilities based on severity, potential impact, and business risk; collaborate with relevant teams to implement effective mitigation strategies.
• Work with teams across multiple geographic locations to investigate and document security incidents, identify root causes, and recommend remediation actions.
• Develop and enforce security policies and procedures to safeguard organizational data and systems from cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify and address security risks and weaknesses.
• Oversee ISMS audits and compliance with ISO27001 and the Cybersecurity Code of Practice. Enforce IT policies and ensure adherence to regulations such as PDPA and the Cybersecurity Act.

(B) Minimum Qualifications/ Job Experience:

• Degree in Computer Science/Information Technology or equivalent.
• At least 8 years management experience in a regional headquarter.
• At least 15 years of experience in IT, with strong expertise in IT infrastructure and IT security.
• More than 10 years of experience in hands-on experience in strategic planning which relates to Information System, project management in Business Application, develop, maintenance and operation of Business Application (experience in SAP Public Cloud will be an advantage), developing, maintenance and operation of Business Application Infrastructure (experience in public cloud such as Microsoft Azure, AWS etc), Corporate’s OA (infrastructure business support, such as Office365, PC, iPhone, multifunction device, group companies’ network etc)
• More than 5 years of hands on experience in cyber security (ISO27001).
• More than 5 years of hands on experience in J-Sox accounting data security.
• Resourcefulness and innovation in optimizing limited resources.
• Proven track record of leading large-scale IT projects and cross-functional teams.

(C) Knowledge/ Skills/ Abilities:

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as: CompTIA Security+, Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information in Cybersecurity

*New Outlets Opened at Clarke Quay Central*

Job Responsibilities:

• Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
• Responsible for the profit & loss of the store and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all store administrative duties
• Any other jobs or duties assigned by the Senior Store Manager from time to time.

Job Requirements:

• Minimum of 5 years management experience in Food & Beverage industry.
• Possess sound leadership qualities and ability to manage service staff.
• Competency in Microsoft Office applications (Excel, Word and PowerPoint).
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff
• Singaporeans only

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

Job Description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast

management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.

Job Requirements:

• Diploma/Degree holder

• Minimum 12 years of relevant experience

• Experience in the F&B restaurant chain industry

• Familiarity with the business knowledge and operational management model of the F&B chain industry will be advantageous

Job Responsibilities:

-Formulating annual operation plan, budget, and work plan for the regional restaurants.

-Monitor the achievements of current regional restaurant revenue and prepare a forecast and aim for the next cycle’s budget.

-Oversee the use of the expense budget in the regional restaurants to ensure the achievement of regional goals.

-Responsible for talent development planning, assess the current manpower planning and make staff adjustments in various positions within the restaurants as required. -Collect accurate information on market trends, supply & demands, competitor analysis, and customer feedback within Singapore market to ensure the targeting of marketing plans and store operations.

-Analyze the monthly profit management report to guide the completion of standard cost control for food, labor, utilities, maintenance, and other expenses, and identify opportunities to increase profit.

-Conduct performance evaluations of regional stores, continuously improving employees' work capabilities and performance. -Monitor and promote the achievement of sales targets according to the market's stored-value and other sales strategies.

Summary: The general manager is responsible for overseeing food service and front-of-house operations across multiple sites. This role focuses on managing day-to-day operations, financial planning, budgeting, and ensuring high levels of client satisfaction. The general manager will also work closely with leadership to guide organizational development, drive continuous improvement, and achieve business targets. This position requires strong leadership, organizational skills, and the ability to thrive under pressure in a dynamic environment.

Responsibilities:

• Lead and manage food service and operational teams, addressing operational challenges effectively.

• Analyze factors affecting business performance and implement both short- and long-term solutions.

• Develop and execute financial strategies, including budgeting and reporting, to meet business unit targets.

• Collaborate with the leadership team to improve operational processes, policies, and resource allocation.

• Ensure client satisfaction by regularly reviewing service and operational standards.

• Provide leadership to site managers, fostering a culture of efficiency and teamwork.

总经理

职位要求：

* 文凭/学位持有者

* 至少 12 年相关经验

* 餐饮连锁行业经验

* 熟悉餐饮连锁行业的业务知识和运营管理模式者优先考虑

职责：

- 制定区域餐厅年度运营计划、预算和工作计划。

- 监控当前区域餐厅收入的成就，并为下一周期的预算制定预测和目标。

- 监督区域餐厅费用预算的使用，确保实现区域目标。

- 负责人才发展规划，评估当前的人力规划，并根据需要对餐厅内各个职位的员工进行调整。- 收集新加坡市场内市场趋势、供需、竞争对手分析和客户反馈的准确信息，以确保营销计划和门店运营的针对性。

-分析每月利润管理报告，指导完成食品、人工、水电、维护和其他费用的标准成本控制，并确定增加利润的机会。

-对区域门店进行绩效评估，不断提高员工的工作能力和绩效。-根据市场的储值和其他销售策略，监控和促进销售目标的实现。

摘要：总经理负责监督多个站点的食品服务和前台运营。该职位专注于管理日常运营、财务规划、预算和确保高水平的客户满意度。总经理还将与领导层密切合作，指导组织发展，推动持续改进，实现业务目标。该职位需要强大的领导能力、组织能力以及在动态环境中承受压力的能力。

职责：

* 领导和管理食品服务和运营团队，有效应对运营挑战。

* 分析影响业务绩效的因素并实施短期和长期解决方案。

* 制定和执行财务战略，包括预算和报告，以实现业务部门目标。

* 与领导团队合作，改进运营流程、政策和资源分配。

* 定期审查服务和运营标准，确保客户满意度。

* 为现场经理提供领导力，培养高效和团队合作的文化。

ESSENTIAL DUTIES AND RESPONSIBILITIES

Report to and assist Assistant Operations Director with the entire Banquet operations

• Required to implement and recommend operation plans to improve work processes and service quality for the organization
• Coordinate with sales person on customer’s order
• Liaise with customer during on-site setup requirement
• Organise set-up & clean-up after each event
• Inventory control for banquet equipment
• Understanding with and complying with the mandatory hygiene standards and requirements
• Assist in the development and review of operation plans to improve work procedures and quality service delivery
• Review daily reports for submission to management
• Check and maintain equipment and/or technologies and supplies
• Maintain stock of supplies of materials and equipment
• Identify and recommend suitable equipment and/or technologies to improve daily operations
• Implement maintenance schedules for tools and equipment
• Facilitate planning of work schedules and deployment of manpower
• Report and update on major incidents and emergencies to the management
• Onboarding of new Part-Timers and submission of the documentation to the HR Department
• Submission of Rosters, Overtime Claims and Part Time salary claims on the Attendance Management System
• Submission of leave applications of the employees onto the Leave System
• Ensure stock check is conducted and items below par level are submitted for order
• Perform any other duties assigned by Assistant Operations Director

Job Requirements

• Ability to work independently and in a teamGood Interpersonal Communication Skills
• High level of responsibility and initiative
• Excellent customer service and able to interact well with clients
• Physically fit and able to work in a fast paced environment
• Willing to work shifts, weekends and public holidays
• Must have Experience in the set-up of banquet events
• Meticulous and proactive team player
• Willing to learn

Troubleshoot equipment faults.

Carry out preventive and corrective action.

Identify root cause in order to fix it first time right within a limited time.

Ensure all work processes comply with quality and safety procedures.

Report to Management timely on any unresolved issues encountered.

Ensure Preventive Maintenance Sheet is carried out and signed every month.

Communicate with customers on any operational enquiries.

Train and coach technicians on how to troubleshoot.

At JCU we firmly believe that people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff. We live by our values and deliver against our Strategic Intent in an environment that values respect, excellence and delivering a sustainable future for the people of the Tropics.

The Regional Manager, Partnerships provides strategic leadership and expertise to measurably increase engagement with the JCU’s global experience programs and develop partnership networks that expand the University’s international presence.

Responsibilities:

The Regional Manager, Partnerships is accountable for:

1. Measurably increasing engagement with JCU global experience programs through provisions of strategic leadership and promotion to University staff and students.
2. Developing and expanding JCU’s network of global experience partners, acting as a key contact and providing informed, customer centric responses to enquiries.
3. Ensuring the delivery of optimal business outcomes for the University by leading and facilitating the global experience programs including but not limited to study abroad program, exchange program, short programs and monitoring of exchange students.
4. Contributing to the achievement of strategic objectives of the Directorate by participating in strategic planning activities and role modelling defined cultures and values.
5. Leading and developing a team to deliver high quality service outcomes through appropriate human resources and performance management, building a culture of teamwork, innovation, and engagement.

Key selection criteria

1. Under-graduate qualifications with a marketing major or significant experience in higher education.
2. Proven strategic management experience in international partnerships, student recruitment and mobility, with accountability for performance and quality management.
3. Demonstrated people and resource leadership and management experience, fostering a positive and high-performing team culture.
4. Exceptional organisational, problem solving and administrative skills, with the ability to prioritise and meet competing deadlines, exercising judgement and initiative.
5. Demonstrated high level communication and analytic skills to articulate concepts and present complex analysis with clarity and professionalism.
6. Demonstrated high-level verbal communication and interpersonal skills with proven ability to maintain working relationships, including demonstrated ability to consult, negotiate and liaise with varying levels of stakeholders to achieve outcomes for the organisation.
7. This position is responsible for the management and leadership of staff.
8. This position may involve occasional domestic and international travel.
9. This position may involve occasional work outside standard working hours.

Monthly Remuneration: Commensurate with experience

Closing date: 20 January 2025

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

Job Description

• Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
• Responsible for the profit & loss of the store and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all store administrative duties
• Any other jobs or duties assigned by the Senior Store Manager from time to time

Job Requirements

• Minimum of 5 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Competency in Microsoft Office applications (Excel, Word and PowerPoint)
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

Who are we?

Howie Marketing PTE LTD is a Singapore-registered e-commerce company specializing in women’s fashion. We are a joint venture with the Chinese brand LBZ (Laoban Zhou), committed to providing a comprehensive supply chain service from design to production to sales.

Job Position : Product Manager

Job Description

Key Responsibilities:

• Product Lifecycle Management:
  Oversee the product development process from concept to launch, ensuring timely delivery and alignment with market trends. Work closely with design and sourcing teams to meet production deadlines.
• Product Sourcing & Selection:
  Source and select fashion products in line with current market trends and consumer demand. Collaborate with suppliers, manufacturers, and internal teams to ensure high-quality products are delivered on time.
• Manufacturer Communication:
  Directly communicate with China-based manufacturers to discuss product specifications, quality standards, production timelines, and any issues that may arise during the production process. This requires fluency in Chinese (both spoken and written) for effective coordination.
• Market Research & Trend Analysis:
  Conduct regular market research to identify the latest fashion trends, competitor offerings, and consumer preferences. Leverage insights to make data-driven decisions about product development and sourcing.
• Collaboration with Marketing Team:
  Work closely with the Marketing Executive to align product development with marketing campaigns. Assist in positioning products, defining promotional strategies, and ensuring product availability for marketing launches.
• Inventory & Stock Management:
  Monitor stock levels and coordinate with the logistics team to ensure that products are produced and delivered in time to meet demand. Manage the flow of inventory across multiple channels.
• Reporting & Analytics:
  Track product performance post-launch, including sales trends and customer feedback. Provide regular reports and strategic recommendations for optimizing product offerings.
• Bilingual Communication:
  Communicate fluently in both English and Chinese with internal teams, suppliers, and manufacturers. This includes writing emails, product specifications, and technical documents in both languages.

Qualifications:

• Experience:
  Minimum of 2 years of experience in product management, preferably in the fashion industry. Experience with sourcing from China and dealing with manufacturers is a significant advantage.
• Skills:
  • Proficiency in English and Chinese (both spoken and written) to facilitate smooth communication with manufacturers and internal teams.
  • Strong organizational skills and attention to detail in managing product development and timelines.
  • Experience in market analysis and trend spotting to drive product selection.
  • Good understanding of supply chain and inventory management processes.
  • Ability to collaborate effectively with cross-functional teams.
• Education:
  A degree in Fashion Management, Business, Marketing, or a related field is preferred.

Why Join Us?

• Career Development: Gain exposure to international supply chains and work with a fast-growing brand.
• Collaborative Environment: Be part of a creative team working to innovate and grow in the fashion industry.
• Competitive Salary & Benefits: We offer a competitive salary and benefits package.

You will be part of a dynamic team with dual responsibility to:

a) support the planning, coordination and development of enterprise-facing programmes or initiatives within the Enterprise Development Group (EDG); and

b) champion job redesign (JR) as a key enabler for workforce transformation.

This includes:

a) Aligning our enterprise-facing programmes or initiatives with EDG’s strategies

b) Analysing policy issues and providing evidence-based or data driven recommendations to programmes managed by EDG

c) Collaborating with internal and external stakeholders to achieve programme outcomes

d) Developing high-impact strategies to encourage JR adoption

Required Skills and Competencies:

• Strategic Planning and Implementation: Plan, coordinate and develop enterprise-facing initiatives in line with WSG’s priorities (e.g. workforce transformation, skills-first approach for hiring and workforce development).
• Policy and Programme Analysis: Analyse policy issues, engage with stakeholders to gather inputs, assess current gaps and provide recommendations.
• Stakeholder Collaboration: Work closely with internal stakeholders (e.g. WSG’s industry divisions) and external stakeholders (e.g. Ministry of Manpower, Programme Partners) to co-develop and implement enterprise-facing programmes initiatives.
• Strong Analytical and Good Problem-Solving: Develop a good understanding of JR and its benefits and develop high-impact strategies to drive sectoral JR adoption. Analyse business needs of enterprises, identifying possible gaps and opportunities, and shaping robust JR interventions to help enterprises achieve workforce and enterprise transformation priorities.
• Partners Engagement and Project Management: Work closely with our partners and augment the JR Centre of Excellence1 to co-create strategies and seize opportunities to promulgate both broad-based and sector-relevant JR capabilities and resources.
• Programme Management: Oversee the administration of grants such as Support for Productivity Solutions Grant – Job Redesign (PSG-JR) to appointed programme partners. This includes working closely with our partners on the regular tracking of programme outcomes, conducting programme reviews, and guiding them on policy compliance and grant governance matters.
• Data Analysis and Interpretation: Analyse programme performance using key performance metrics and use data for decision-making. Interprets trends and patterns to develop insights and action plans.
• Strong writing and communication skills: To be able to actively participate in discussions with stakeholders, and translate perspectives into sound recommendations (in both writing and presentations) for management’s consideration.

Requirements

• Equivalent experience in a relevant field.

Knowledge

• Prior work experience in the public sector would be an advantage
• Awareness of government efforts relating to manpower, workforce or human capital interventions would be advantageous

Other desirable knowledge that candidates can cite (and would be advantageous) include:

• Behavioural Insights. Understanding design principles to nudge behaviour change to improve programme adoption

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Responsibilities:

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget as well as manage the P&L for the projects assigned
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected
• deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• Any other ad hoc duties as assigned by the Management

Requirements:

• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Driven and committed to success while maintaining integrity
• Experienced in managing clients and various stakeholders
• Must be a good team player, proactive in nature, fast learner, highly organised and positive attitude.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

Programme Development

1. Assess complexity of client needs and the scope of services or programmes to be provided
2. Identify upcoming trends affecting programme's success
3. Apply relevant principles, frameworks and best practices in developing social service programmes
4. Develop and review service framework for programme work plans, resource requirement and budgeting
5. Determine allocation of resources for programmes
6. Adapt and incorporate best practices and trends in programmes
7. Build collaborations/partnerships with agencies, funders/sponsors and stakeholders in the social service sector for community development and re-integration
8. Pilot and refine service and programme parameters to ensure successful implementation
9. Identify and tap on appropriate community resources and/or funding schemes

Programme Implementation

1. Adapt programmes and services to suit needs of client or programme objectives
2. Develop strategies to address causes for client disengagement
3. Develop and implement promotional strategies, identify and provide solutions for programme participation
4. Coordinate the allocation of resources for programme execution, including logistics and manpower Plan and collaborate with other organisations to achieve programme's goals

Programme Evaluation

• Analyse and validate evaluation outcomes defined in programme plans
• Review relevance and alignment of programmes against programme plans
• Provide programme review and feedback to other social service professionals working in the social service programme and stakeholders
• Assess new developments best practices and standards to improve programme development and implementation
• Review and recommend improvements to organisational policies and processes that impact programmes

Stakeholder Management

1. Organise stakeholder engagements with team members, clients and/or stakeholders
2. Address stakeholder needs and to conduct stakeholder analysis
3. Maintain good relationships with team members, clients and/or stakeholders

Compliance

1. Review and update the status of KPIs to Reporting Officer and Centre Director periodically
2. Monitor Programme expenditure to ensure it is within the budget
3. Evaluate KPIs to ensure KPIs met within the timeline as per funding agencies' requirement
4. Vet/Prepare reports and ensure information/data is accurate

Supervision of Staff

1. Provide regular supervision for staff on their workload and administrative issues
2. Guide staff to reflect on their work and to support them in their professional development
3. Manage staff with different capabilities and initiate career planning. Prioritise and review work plans to ensure alignment to organisational strategic goals

• Possess Degree in Social Work or other relevant disciplines from an accredited institution

Relevant Experience

• 5-6 years of relevant experience. Prior experience in events or programmes design, planning and implementation will be an advantage
• Candidates with less a year of experience may be considered as well
• Working knowledge of social service practices will be an advantage

Competencies

• People-oriented, good interpersonal and relation building skills
• Excellent communication and written skills for report and proposal writing
• Analytical ability & problem-solving skills to analyse information quickly and accurately, formulate decisions and make recommendations
• Committed and can-do attitude
• Team Player

Job Responsibilities

• Ensure the smooth running of day to day tasks.
• Review & analyse daily operational productivity and improve processes and systems.
• Manage annual operational budget to meet sales capacity.
• Manage manpower and the quality of the human resources to meet sales expectations.
• Sourcing and negotiating with sub contractors or vendors.
• Review SOPs and implement best practices.
• Oversee the training requirements & procedures.
• Oversee the well-being & morale of all the workers.
• Assist Business Development in developing prototypes or value add to existing products and solutions.

Job Requirements

• Candidate must possess a relevant Degree
• At least 3 years work experience in a related position.
• The ability to analyse reports and improve productivity.
• Strong technical skills to provide solutions to site and project issues.
• Versatile with good problem solving skills.
• The ability to communicate with different level of workers effectively and efficiently.
• Experience in construction, production, engineering is an advantage.

NASHPRO Corporation Pte Ltd is a leading company in the International Trade of Textile Chemicals and Equipment sector, providing innovative solutions to its customers in the south and south east Asia region. We are committed to fostering a culture of excellence, collaboration, and continuous improvement. As we expand, we are seeking a highly skilled and motivated Senior Manager to join our dynamic team in Singapore.

Job Description:

We are looking for a results-driven Senior Manager to lead and manage our operations including finance and marketing to achieve strategic business objectives. The ideal candidate will have extensive experience in managing cross-functional teams, driving operational efficiency, and implementing best practices to ensure the success of our business.

Key Responsibilities:

- Develop and execute strategic plans to meet business objectives and key performance indicators (KPIs).

- Collaborate with senior leadership to define business goals and drive company-wide initiatives.

- Oversee the execution of day-to-day operations, ensuring high-quality delivery and compliance with industry standards.

- Monitor financial performance, manage budgets, and allocate resources effectively.

- Drive continuous improvement through process optimization and innovation.

- Build and maintain relationships with key stakeholders, both internal and external.

- Stay abreast of industry trends and competitive landscape, providing recommendations for growth opportunities.

Requirements:

Bachelor's degree in Business Administration, Finance or Engineering. A Master’s degree is a plus.

Minimum of 10 years of relevant experience in a leadership or management role.

Proven track record of successfully managing teams and driving organizational performance.

Strong analytical and problem-solving skills with the ability to make data-driven decisions.

Excellent communication, interpersonal, and negotiation skills.

Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.

Strong leadership and change management experience.

Why Join Us?

Competitive salary and performance-based incentives.

Professional development and career growth opportunities.

Flexible working arrangements and a supportive work environment.

How to Apply:

Interested candidates are invited to submit their updated resume and cover letter to online portal by 17 Jan. 2025.

We thank all applicants for their interest. Only shortlisted candidates will be contacted for an interview.

Sales Manager at Khome Lifestyle Pte. Ltd. , will oversee developing and implementing sales strategies to expand local and international markets. The role focuses on increasing product distribution across multiple platforms, building relationships with interior designers and property developers, and managing a small sales team.

Specific Responsibilities:

1. Develop and implement sales strategies to increase market share in both B2C and B2B segments.

2. Oversee and manage the sales team, ensuring alignment with company objectives.

3. Conduct market research to identify new business opportunities, locally and overseas.

4. Build and maintain strong relationships with key business partners and clients.

5. Collaborate with the marketing team to create effective promotional strategies.

6. Ensure customer satisfaction by resolving any sales or service issues.

7. Monitor sales performance metrics and analyse sales trends for decision-making.

8. Lead efforts to expand into export markets, establishing new partnerships in targeted countries.

9. Represent the company in industry events and networking opportunities.

10. Coordinate with logistics and operations teams to ensure smooth delivery of products.

Job Requirements:

1. Minimum of 3 years of experience in sales, preferably in the retail or home appliances sector.

2. Proven track record in sales team management and achieving sales targets.

3. Strong understanding of market trends in household appliances and customer behaviour.

4. Excellent negotiation and communication skills.

5. Ability to handle multiple client relationships and sales pipelines simultaneously.

6. Experience in export sales and establishing business in overseas markets is a plus.

7. Familiarity with e-commerce platforms like Shopee, Lazada, and Qoo10.

8. Strong analytical skills and proficiency in sales performance tracking tools.

9. Ability to work independently and take initiative in a fast-paced environment.

10. A diploma or degree in Business, Marketing, or a related field is preferred.

Internship Period: Jan - Jun 2025

The role will cover daily support for the Strategic Planning, Performance and Sustainability Office

 Project Management: Plan, manage, and develop contents for regional projects and leadership engagement activities

 Market intelligence: Development of market intelligence platform, management of database, analysis of market intel, development of analysis tools, development of reliable data

 Strategic planning: Engage with business lines to understand growth targets, expansion plans, and enablers to achieve; Analyze resources needs to ensure maximization of ROI

 Business planning: Liaise with APMEA stakeholders to ensure strategic initiatives are completed, analysis of business operations, financial and competitive data

 Sustainability: Support the data analysis, project deployment and framework development process

 Mergers, acquisition, and integration: Support the due diligence process and the integration of new companies

 Strategic analysis: Develop frameworks, perform analysis and reviews on Sodexo’s business portfolio across >22 countries in Asia Pacific, Middle East & Africa, and South America

 Organization re-design: Development operating models, organization structure and change management materials

Job Description:

• Responsible in preparing documentation including daily report, monthly progress report, method of statement and work procedure to project manager.
• Responsible in overseeing drawing management and make sure the updated drawings to the clients and subcontractor are issued.
• Assist the project manager or senior project engineer in coordinate with related consultant and quantity surveyor on the change order issued
• Coordinate and work closely with safety personnel to ensure all government and safety regulation are complied.
• Conduct weekly or monthly meeting with sub-contractors to update the progress of work.

Job Requirements:

• Degree in Engineering is required/preferred
• minimum 3 years of Project Management knowledge, skills, experience.
• Good interpersonal and communication skill
• Good organization skill
• Able to multitask
• Able to work under fast paced environment