MAIN PURPOSE

Seeking a sales and results driven individual to be responsible for the Flagship boutique in Singapore, to drive sales performance, grow new clients, and ensure high levels of client service and high retention rate of VIPs. To be the nurturing leader to mentor, coach boutique staff to be brand ambassadors and to grow their careers within our organization. Be as Brand ambassador at meetings, events, and other work-related functions.

KEY RESPONSIBILITIES

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
• Responsible to teach, coach and follow up with team’s clienteling activities
• Work closely with marketing department on events and boutique activations

Client Experience & Journey

• Ensure consistent and high standards of customer service in line with Company’s Retail Signature
• To ensure that the individual including the team adheres to all aspects of achieving high scores for the Net Promoter Score.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
• Ensure the after-sales follow up is followed through

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.
• To share and inspire the teams towards Maison Culture and be immersed in the Maison’s heritage and DNA.
• Lead by example and create a positive dynamic working attitude and environment where employees will want to develop their career with the organization.
• Actively be on a look out to improve talent pipeline. Support recruitment when needs arise.

Boutique Operations

• Ensure boutique operations is compliant with Group’s handbook and policies to ensure safety, security, compliance, and risk management are reinforced
• Ensure boutique operations are compliant with Company's Boutique Excellence Portal (BEP), not limited to rosters, stock count, sales reporting, customer reporting, petty cash, uniform and discount policy.
• Prepare reports pertaining to sales, KPIs, for weekly retail meeting.
• Ensure good synergy with cross functional teams, VM, Marketing, Merchandising, etc., displaying each product correctly and adhering to VM Guidelines while maximizing exposure to generate sales.
• Monitor and review the level of stocks of accessories (catalogues, gifts, boxes, etc.) & feedback to VM team accordingly. Ensure proper control on POS materials and collaterals.
• Work closely with Merchandising to ensure healthy stock and inventory to meet sales targets
• Ensure all stock control documentations are timely, and discrepancies are accounted for.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

As an Assistant Manager / Conservatory Operations, you will be responsible for the husbandry and maintenance of the plants and displays within the Conservatories.

You will be required to manage multiple stakeholders including horticulture vendors, collaboration partners and cultural groups who may be involved in the floral displays.

You will manage and contribute to programs and activities to provide a more immersive experience for our visitors through our floral displays.

Requirements:

• Degree in Horticulture/ Botany/ Plant Science/ Environmental Science-related discipline, preferably with 2 years’ of relevant working experience in a relevant field of work
• Possess a keen and passionate interest in plants and gardening with a focus on exceeding visitor expectations
• Assist in coming out with the concept art for floral displays and other installations in the conservatories
• Ability to work out innovative solutions to challenges which may arise
• Service-oriented team player who is prepared to be hands-on
• Experience in horticulture, plants and flowers would be an advantage
• Strong oral and written communication skills as well as interpersonal skills to build relationships and cultivate collaborations and partnerships
• Good knowledge of various computer software and applications including Microsoft Office

The Role:

The incumbent identifies business trends and marketing opportunities that can improve hotel's performance. Responsible for assigned sales target in accordance to cluster segmentation, leading sales managers to identify opportunities and ways to maximize and exceed personal and team revenue goals.

• Identify business trends and marketing opportunities that can improve the hotel’s performance.
• Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Prospecting and growing an account list, handling incoming leads and closing sales.
• Plan, execute and follow-up on sales trips as approved.
• Work closely with other sales associates and calling in on important customers and establishing multiple levels of contacts within the customer’s organisation.
• Participate in the sales meetings by sharing latest market trends and new business development opportunities and activities.
• Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales.
• Organizes familiarization of hotels and their facilities with clients and potential ones.
• Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales.
• Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
• Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans.
• Demonstrate good working relationship with other departments maintaining effective communication and teamwork.
• Actively assist the Credit Department in follow-up of overdue accounts.
• Possess a commitment to the quality of all departmental records (i.e., computerised mailing list) which impacts the workload of support associates.
• Other duties assigned by the Director of Sales when required from time to time.

Talent Profile:

• Minimum 5 years progressive experience in a proactive Sales Role in an established luxury hotels with large meeting spaces.
• Strong oral and written communication skills.
• Results-oriented
• Ability to foster a competitive yet collaborative team environment
• Proficient in Microsoft Office, and hotel management systems

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

Thank you for your interest with us, we regret that only shortlisted candidates will be notified.

The Role:

The incumbent identifies business trends and marketing opportunities that can improve hotel's performance. Responsible for assigned sales target in accordance to cluster segmentation, to work closely with each salesperson to identify opportunities and ways to maximize and exceed personal and team revenue goals.

• Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Prospecting and growing an account list, handling incoming leads and closing sales.
• Plan, execute and follow-up on sales trips as approved.
• Work closely with other sales associates and calling in on important customers and establishing multiple levels of contacts within the customer’s organisation.
• Participate in the sales meetings by sharing latest market trends and new business development opportunities and activities.
• Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales.
• Organizes familiarization of hotels and their facilities with clients and potential ones.
• Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales.
• Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
• Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans.
• Demonstrate good working relationship with other departments maintaining effective communication and teamwork.
• Actively assist the Credit Department in follow-up of overdue accounts.
• Complete small administrative tasks on your own (i.e., photocopying, filing) where possible.
• Possess a commitment to the quality of all departmental records (i.e., computerised mailing list) which impacts the workload of support associates.
• Comprehend, digest and comply to hotel policies and procedure as described in the Associate Handbook and other documents.
• Support and uphold the Hotel’s Mission, Vision and guiding principles.
• Adhere to all established policies and procedures relating to administration of accounts and ultimate booking of business.
• Other duties assigned by the Director of Sales when required from time to time.

Talent Profile:

• Minimum 3 years progressive experience in a proactive Sales Role in an established luxury hotels with large meeting spaces.
• Proven track records of achieving revenue in 4 to 5-Star Hotel under MICE sales.
• Driven, self-motivated individual with excellent interpersonal, spoken and written communication skills.
• An excellent team player who is able to work under pressure and meeting tight deadlines.

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

Thank you for your interest with us, we regret that only shortlisted candidates will be notified.

Davies is a community of outstanding people. We welcome different perspectives, support each other’s ambitions and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the sum of our parts. MDD, a Davies company is a niche professional services provider with 50 employees currently across 8 markets in the Asia Pacific region (Singapore, Hong Kong, Thailand, Japan, South Korea, Australia, New Zealand and the UAE).

The role

This role is a broad, hands on HR role with a small, highly professionalised stakeholder group. The candidate will have the opportunity to provide the full range of HR services from advisory support through to payroll delivery. The monthly salary range is SGD 8k - SGD 11k plus participation in the annual discretionary bonus plan.

Key stakeholders include the Global Head of HR for Consulting, the MDD Europe and Asia COO and the MDD Asia Pacific leadership team. This is a new role which will cover all MDD's Asia Pacific markets; Singapore, Hong Kong, UAE, Thailand, Japan, South Korea, Australia and New Zealand.

Key responsibilities

• Owning the stakeholder relationships within MDD Asia Pacific
• Manage HR operations including HR system accuracy, payroll and benefits enrolment and reporting.
• Manage Employee Relations activity ensuring policy and legal compliance and managed to time scale
• Work with local legal advisors and payroll providers to ensure timely and accurate delivery of HR services
• Coaching leaders/managers/colleagues to enable them to be the best versions of themselves and to to successfully develop talent and manage performance
• Manage recruitment and onboarding activity
• Taking lead on any other ad-hoc HR related activity within MDD Asia Pacific
• Ensure MDD are compliant in all training/mandatory training
• Advising leaders/managers to ensure appropriate application of policy and process and above all, to achieve best business outcome

Key skills and experience required

• Must be able to work on a stand-alone basis, the Global Head of HR, Consulting is providing oversight only; not managing HR activity on a daily basis.
• Strong knowledge of employment legislation in the Asia Pacific region.
• Good knowledge of both the legal requirements and practical approaches and the ability to combine these in a thoughtful, human centric manner.
• Comfortable to work at both a strategic and tactical level providing both advisory support and ensuring operational activities are carried out on a timely and accurate basis.

Able to demonstrate the key skills and attributes of a strong HR professional:

• Show appropriate judgement
• Influencing and persuasive skills, able to persuade others of their point of view
• Commercial acumen, creative, decisiveness, resilience, clear thinker
• Able to communicate effectively at all levels, both internally and externally, and build effective working relationships
• Focussed on achieving results and finding solutions
• Work in a matrixed organisation
• Proven track record of operational HR delivery in a multi country environment in Asia
• Able to manage day to day HR challenges with minimal input from others
• Knowing when to ask for help
• Understanding of cultural nuance, laws and process in Asia Pacific region

Job Description

Central Kitchen Manager manages the overall performance of an organisation's central kitchen. Besides monitoring production output levels to ensure that quality levels are maintained, he is also expected to have a hand in setting up new food production standards and kitchen operation guidelines, as well as support research and development activities.

1. Manage central production operations

2. Manage compliance with food and beverage hygiene policies and procedures

3. Manage high volume food production operations

4. Manage non-compliant quality cases

5. Monitor overall production output levels. manage inventory, monitor stock levels and conduct regular stock take

6. Maintains a high standard of hygiene and follows relevant safety and hygiene regulations,in accordance with current regulations

7. Ensure sufficient supply of ingredients for food preparation

8. Arrange and transfer supplies and equipment between storage and work areas, in accordance to Workplace Safety

Requirements

1.Able to solve daily operational issues with efficiency

2.Able to communicate effectively to all levels and receptive to feedback

3.Numerate and with good cost budgeting skills

4.Able to work under pressure in a fast paced, dynamic and challenging work environment

5.Able to work split shift, weekends and public holidays

The Company

Our client is looking for an experienced Senior Treasury Manager to lead the development and management of the Group’s treasury infrastructure, oversee centralized treasury operations, and drive strategic treasury activities across portfolio companies. This role offers a unique opportunity to shape and optimize treasury functions while contributing to the organization’s financial stability and growth.

The Role

The role focuses on developing and maintaining the treasury infrastructure for the Group and company portfolio, including bank accounts, treasury management systems (TMS), and ERP integration. Responsibilities encompass managing bank relationships and KYC requirements, liaising with TMS providers and external counterparts, and driving continuous improvement through automation and digitalization of treasury operations. The role also oversees centralized treasury operations such as payment and receipt processing, financial transaction approvals and settlements, cashflow reporting, bank account management, and compliance with KYC, month-end, and year-end audit requirements. Additionally, it includes managing treasury activities for the assigned portfolio, such as maintaining and updating cashflow forecasts, FX and financial risk exposure, arranging bank guarantees, LCs, and credit facilities, reviewing capital structures, and recommending intercompany settlements or dividend distributions. Collaboration with internal departments and external stakeholders is key. Candidates should hold a degree in Accountancy, Finance, or a related field, with at least 8 years of experience in treasury operations, including 4 years in a supervisory role. Proficiency in Kyriba and Oracle applications, strong interpersonal and communication skills, and a driven, team-oriented mindset are essential for success in this fast-paced, dynamic environment.

Your Profile

The preferred candidate will have a degree in Accountancy, Finance, or a related professional qualification, along with at least 8 years of experience in treasury infrastructure and operations, including 4 years in a supervisory capacity. Expertise in Kyriba and Oracle applications is advantageous, as is a solid grasp of accounting principles. Strong interpersonal and communication skills are essential, combined with a driven mindset, a strong work ethic, and the ability to excel as a team player in a stimulating environment.

Apply Today

Please send your resume, in WORD format only and quote reference number SN9092327, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | Suriani Norahim | EA Registration No: R1109288

General Summary of Responsibilities:

• Heads a Property Management Sub Team.
• Responsible to the Director (Ops) for the business result of the Team.
• Undertake continued development of the Team in accordance with the approved business plan.
• Source business for the company / division generally by client contact, networking as well as general promotion of PFS services.
• Undertake training and development of the people within the Team and promote an on-going career path for them within PFS.
• Provide leadership, managerial direction and personal encouragement to all employees within the Team, including guidance on all property management procedures.
• Responsible for the efficacy of complaints management within the Team.
• Liaise with existing building owners on property management performance, including the use of tenant and client surveys.
• Prepare agendas, minutes recording and convene and attend all Council meetings and Annual General Meetings

Requirements

• Degree / Diploma in Building/ Real Estate Management or other related discipline with minimum 6 years of property management experience; inclusive of at least 3 years in a managerial role
• Experience in MCST work and knowledge of BMSMA is a must.
• Matured and independent with the ability to lead team
• Strong negotiation, communication and leadership skill
• Diligent, well organised and committed to excellence

Responsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service offerings. He or she is to develop and maintain long-term relationships with client accounts.

Working Location: Kallang, Central Region

Job Description:

• Own and take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects
• Accountable for contractual and internal KPIs and manage performance of assigned teams
• Involved in soft launches & pilot runs for all assigned projects and ensure smooth operations of call products and/or services
• Develop and implement annual marketing plans and sales strategies
• Secure new business and grow existing accounts
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations and providing customers with quotations and proposals
• To work closely with Operations members for projects and tenders
• Identify area for service improvements and makes recommendation to the management team
• Other ad hoc duties as assigned

Requirements:

• At least a degree with minimum five (5) years of experience in Contact Centre industry and handling government projects in an operational or project management capacity
• COPC (Customer Operations Performance Centre) certification or equivalent is preferred
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

Telenor Group is world’s leading telecommunications company across the Nordics and Asia with 158 million subscribers and annual sales of around NOK 99 billion (2022). We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most.

We have a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 14,000 people strong.

Telenor Procurement Company (TPC), established in 2017 and based out of Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units and beyond, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.

For more information, please visit our website : https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/

About the Role

As the Category Manager you will be part of the TPC IT Sourcing team and will report to the Head of IT Applications Category. You will work closely with both corporate in Telenor and all of the Business Units. As the Category Manager you will be working closely with the Head of Category by contributing to the end to end Category management and strategy development, including sourcing execution, contract negotiation, as well as supplier management processes. Main tasks include:

· Develop comprehensive understanding of the IT Applications category, contribute to end to end category strategy development and perform analysis to support category strategy work

· Collaborate with user departments for preparing and executing the strategy, innovative analysis and proactively addressing procurement needs

· Identify, lead and execute cost saving initiatives that deliver value in the procurement of goods and services for the company

· Prepare and lead TCO analysis during procurement processes and participate in negotiations

· Manage resources and stakeholders in a sourcing process

· Implementation of category sourcing strategy and skilled approach to vendor management

· Ensure compliance with policies, processes and achieve targets

· Measures to review and assess progress, savings, and targets

· Develop and prepare periodic reports on all procurement activities

· Ensure contract management, implementation and follow-up activities

· Understand supply market and perform thorough supplier prequalification for the category

· Maintain an awareness of latest buying techniques and theories and develop application within the company

· Post contract management activities

- Manage contracts and price book relevant to the category

- Handle dispute with global suppliers

Profile

· Strong ability to communicate and interact effectively across organizational and cultural boundaries, internal and external

· Result oriented, demonstrating excellent collaboration abilities

· Able to work with a high degree of execution power and passion

· Understand the vendor market

· Strong analytical and problem solving capabilities

· Experience with data processing tools, e.g. Excel or Tableau

· Demonstrate commitment, maturity, flexibility and speed in response to business and challenges

· Commercial and negotiation skills

· High level of integrity and ethics

Qualification and Experience Requirements

· Bachelor degree in Technology, Finance or Business or equivalent. MBA will be preferred.

· More than 5 years in a procurement / contract management / vendor management role preferably with experience in IT Applications area

· Proficient in use of MS Excel, performing data analyses and co-relation and able to produce and draw conclusions based on the analysis

· Broad experience with Microsoft Excel, PowerPoint and other applications & other relevant tools, e.g. ThinkCell etc.

· Have deep insight into end to end Sourcing process and strategies.

· Have good presentation and communication skills with proficiency in English with ability to influence colleagues and decision makers

Relevant Technology background would be an advantage

Job Summary

Responsible in ensuring hotel operations smooth running and satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Identify operation gaps and improve hotel review ratings across all OTA, TripAdvisor and social media.

Duties and Responsibilities

Operations

· Improving on operations procedures.

· Managing a team of staff under various departments.

· Ensuring smooth operations by preparing roster and arranging shift cover for last min leave/ medical leave.

· Checking all emails and OTA messages are being replied promptly within a day.

· Checking all payments are being charged for non-refundable bookings and cancellable bookings are being charged based on the cancellable policy.

· Checking no outstanding payments for in-house and check out guests.

· Ensuring accuracy of daily reports.

· Providing training to new joiners.

· Covering shift when necessary.

· Checking and monitor of inventory level.

· Sourcing of new supplier and reviewing existing suppliers and operators.

Customer Service

· Following up that all guest’s special request prior to check in and arrange accordingly.

· Listening and attending to guests concerns and complains and ensure their concerns/complains are being dealt with in the best amicable way.

· Checking on OTA reviews and follow up on the complains mentioned in the review to ensure no repeat of similar issue. Compliments the team if there are good reviews mentioning specific GRO/ Housekeeping.

· Bringing up online review ratings.

Reports

· Checking of daily shift reports and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and tally daily credit card statement from daily shift report and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and consolidate monthly petty cash report and submit to Operation Manager/ General Manager for month end reporting.

· Checking of cancellation and no-show reports for every month end to make sure that it is correctly reported and charged for all OTAs.

· Tabulating month end staff rostering and incentives.

Housekeeping and Maintenance

· Checking of guest rooms before guest arrival.

· Ensuring good communication between Housekeeping and Front desk Department.

· Setting up schedule for internal room care, internal maintenance of guest rooms and external maintenance.

· Enhancing, improving and suggesting with GM on the overall hotel and hotel guest rooms experience.

Revenue Management

· Increasing ADR.

· Managing hotel room rates and allotments.

· Knowing OTAs and hotel rates and promotions.

· Managing hotel expenses.

· Hitting monthly hotel revenue target.

· Assisting in collections of any outstanding payments.

Job Holder’s specifications

· Possesses a Degree or Diploma in Hospitality or equivalent.

· Has at least 3 years of experience on managerial role or at least 6 years of front desk experience.

· Must possess integrity and drive.

· Proficient in Microsoft Office Applications.

· Must be highly independent and resourceful.

· Possess good communication and leadership skills.

· Able to correspond in writing with customers, suppliers and internal staff.

· Able to withstand work pressure and guests’ demands.

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

Key duties & responsibilities:

• Build and sustain client relationships and collaborate with other internal departments (finance, operations, product, HR) where necessary to resolve other client-related matters.
• Build relationships and manage suppliers and vendors to deliver value to customers and meet company revenue objectives.

Sourcing:

• Consult with Client during research of venues ensuring client requirements are met in meetings and events specifications.
• Prepare estimated budgets and communicate budgetary information to Client throughout the sourcing process.
• Utilize preferred vendors for quality of service; minimize risk and maximum pricing advantage.
• Negotiate all supplier contracts for the best possible prices and concessions in order to meet client’s expectations.
• Keep abreast of new destination options, well-priced seasonal destination options and “hot date” offerings.

Pre-Planning and Onsite Event:

• Work with Group Travel Consultant as required to book group and event air travel and to ensure accurate air manifests are provided to the Client.
• Determine and arrange detailed program needs (i.e. room set-up, entertainment, décor elements, function times, audio visual, menu selections, on-site/off site events and activities, DMC operations, special events, ground transfers etc.).
• Facilitate the creative direction and fulfillment of program related participant and host communications materials, including, but not limited to save the dates, registration announcements, room gifts, pre-trip and onsite materials, including program signage and participant name badges.
• Negotiate and contract selected hotels, DMCs and vendors on based on client’s final requirements.
• Track and manage hotel and vendor attrition, cancellation and deposit schedules.
• Update budgets as necessary during planning and prepare final budgets – Communicate budgetary information to client throughout the planning and execution of meeting.
• Responsible for program data management/registration process, data integrity and client reporting. Ensure data reconciliation is complete and accurate. Update Client and suppliers as needed.
• Enter and update meeting information in meeting database and calendar – keep database and savings information accurate throughout the planning and execution of the event.
• Provide on-site program assistance; oversee all arranged details of program (i.e. attend pre-con, advance all functions, verify room set-ups, review banquet checks/master bill, registration desk coverage, handle VIP needs, assist in handing out documents, etc.).
• Ensure internal and external reporting requirements are met.
• Review supplier bills for accuracy and ensure timely payment and final billing process.
• Perform post-event reconciliation on assigned events according to process set by Finance and Team Leader.
• Reconcile all final participation data for accurate final attendee report.
• Manage to FCM M&E Standard Operating Procedures and Service Level Agreement metrics.
• Develop and maintain relationships with Clients to ensure repeat and new business.
• Responsible for protecting confidential information of FCM SG - Meetings and Events.
• Work independently in the absence of supervision.
• Assumes and performs other duties and responsibilities not specifically outlined herein, as requested.

We’d love to hear from you if you have...

• Minimum 5-8 years of experience in MICE industry. Experience preferably in TMC will be preferred.
• Strong negotiation and relationship building skills.
• Must have experience in handling corporate MICE Groups.
• Should have a strong network in travel industry (DMCs, vendors, hoteliers, transporters etc.)
• Coordinating and finalizing with vendors to ensure smooth execution of the project.
• Comfortable to travel with senior executives and premium groups.
• Highly sophisticated communication skills with proficiency in written as well as verbal communications.
• Good product knowledge on Destinations and MICE group operations.
• Strong MICE Corporate experience and market relations.
• Should have an ability and experience of successfully delivering in a fast-paced dynamic environment.
• Reasonably travelled and strong destination knowledge.
• A passion for travel and the travel industry.
• Self-motivated, independent with strong interpersonal skills and a hunger for success.
• Multi-task and communicate effectively in a fast-paced environment.

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

• Generous remuneration structure and a highly competitive salary
• Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself
• Work life Balance: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave
• Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons
• A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

Are you ready to elevate your career in travel management? Apply with FCM today!

FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.

By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.

Job Description & Requirements

Key Duties and Responsibilities

As the Assistant Manager, EHS, you will be representing company in managing and overseeing all EHS related matters for construction, addition and alteration (A&A) and customer fit-out projects to ensure all legal and company EHS requirements are fulfilled. Additionally, you will also support country EHS manager in the management of operational EHS at the data centres.

· Manage and maintain full oversight of construction, A&A and customer fit-out projects to ensure company’s Group Minimum Standards (GMS) and any other

related company EHS standards and requirements, relevant statutory obligations and regulatory requirements, codes, and laws, are implemented, efficiently managed, and maintained throughout the duration of each project.

· Work in conjunction with the Contractor site management team to ensure the Project Safety Management System is implemented for construction and A&A projects.

· Conduct 6-monthly compliance audits for construction and A&A projects, prepare audit report and follow up on the findings with relevant stakeholders till closure.

· Attend daily Construction / A&A Project Coordination meetings led by Contractor Project Manager to ensure all safety matters are addressed for the activities scheduled.

· Collect and prepare monthly safety report for construction and A&A projects including required EHS metrics for data consolidation, e.g., man-hours worked, leading & lagging indicators, safety compliance status any other required information, etc.

· Work closely with and provide support to the Singapore Data Centre Operations Project Team and General Contractor in ensuring work activities are adequately planned and executed safely and in full compliance to applicable legal and company EHS requirements.

· Review and provide constructive input on projects as well as operational data centre related high-risk work processes and their relevant safety documents (e.g. risks assessments, safe work procedures, worker competencies, equipment licenses, etc); including the oversight of high-risk work execution (May occur on weekends / after office hours).

· Oversee all safety incidents or near misses that occur for projects and operational data centres to ensure they are duly reported and investigated in conformance with company Incident Management standards.

· Review injury/incident reports and investigations for completeness. In cases where dangerous occurrences or incidents with major injuries have occurred, to assist with onsite investigations within short notice.

· Perform regular EHS assurance walkdowns, task observations and inspections for project and operational data centre related activities; prepare findings report and follow up on actions till closure.

· Attend all essential project and operational data centre related EHS meetings / reviews and prepare meeting minutes as directed by the Country EHS Manager.

· Assist the Country EHS Manager in ISO45001 / BizSafe audits and certifications.

· Plan, develop and execute EHS programs, procedures and awareness activities for the Singapore data centres.

· Support any other EHS activities, initiatives and tasks as assigned by the Country EHS Manager for both projects and operational data centres.

Requirements

· Bachelor’s Degree/ Tertiary Level Qualification in Engineering or related fields.

· Minimum 8 years of EHS management experience in Construction / Addition & Alteration type of works (post WSHO registration), with at least 2 years of experience in managing EHS in operations.

· Have operational safety management and program development experience.

· Data centre, facility management or manufacturing related EHS experience is an added advantage.

· Must be a registered Workplace Safety and Health Officer (WSHO) with the Ministry of Manpower (MOM).

· Registered Environmental Control Officer (ECO) with the National Environment Agency (NEA), is preferred.

· Excellent communication and people skills.

· Good problem solving and analytical skills.

· Strong EHS technical knowledge and proficient in Microsoft Office.

Mon to Fri: 8:30am to 5:30pm

Key Role Responsibilities

• Drive Business Development Operations Attend Tender site show rounds, prepare sales quotations/proposals and pitch presentations to potential clients

• Review tender opportunities via various media platforms and portals

• Meet and exceed sales revenue targets

• Maximise and deliver gross margins

• Collaborate with key account managers to identify new business opportunities and grow relationships that assist in revenue generation

• Manage client budget negotiations and supplier cost-savings efforts

• Provide leadership in developing and delivering competitive win strategies through RFPs and Bids

• Proactively identify trends in the Environmental Services and Integrated Facilities Management sectors, and possible opportunities or risks

• Drive Customer Service Operations Review customer needs to enhance service offerings and competitiveness

• Ensure successful customer retention through relationship development and maintenance, and addressing enquiries in a timely and professional manner

• Work with key account managers and company trainers to ensure that customer service levels meet or exceed the company’s standards and in accordance with contractual requirements

• Drive customer attraction and retention strategies to improve customer loyalty

• Drive Business Administration Operations Prepare monthly sales/tender reports

• Participate and present in monthly General Management Meeting for business development and operational excellence

• Working closely with other departments including, Operations, Human Resource, Finance, Procurement, Technology and Safety

Requirements

• Previous experience in a Sales role is essential

• Minimum Diploma Degree

• Proven record of revenue growth and profit achievement in an account management role

• Well organised with attention given to details and ability to handle multiple tasks

• Excellent communication and interpersonal skills

• Good presentation skills and negotiation skills

• Team player, passionate, self-motivated and results-driven

About Us

Adecco Group, headquartered in Zurich and a Fortune 500 company, is a global leader in HR solutions. Founded in 1996, we offer services like temporary staffing, permanent placement, and recruitment process outsourcing across over 60 countries. Adecco combines global reach with local expertise, using technology to enhance its HR ecosystem. The company is committed to corporate social responsibility, focusing on diversity, sustainability, and community development, and supports various industries, including IT, finance, healthcare, and manufacturing.

The Role

Reporting directly to the Head of Sales, your role as Business Development Manager for Singapore will be to drive new sales for Adecco Singapore in specific market segments. You will be responsible for securing new business opportunities in White Spaces and maximizing Small and Medium Enterprises revenue by selling all Adecco’s service lines (Staffing, Outsourcing, Permanent Placement) with the goal of overachieving budget.

Key Responsibilities

• Set-up Commercial Game Plan to enlarge sales funnel and ultimately increase revenue and market share
• Prospect new clients for Staffing, Outsourcing and Permanent Placement business lines, through business development actions
• Ensure rigor in the management of opportunities, with flawless internal and external stakeholder engagement, from prospecting, qualifying, proposing, negotiating, closing, contract implementation and handover to the delivery team
• Manage the Sales Pipeline in CRM and track the delivery of closed opportunities
• Report activity regularly

Key Requirements

• Minimum Degree Qualification preferred
• Minimum 4-5 years of experience in a sales function (preferably in a multinational environment), customer focused, with sound management skills
• Recruitment industry experience (including but not limited to staffing, outsourcing or permanent placement) would be ideal, B2B sales is a minimum requirement
• To be successful in this role, you need to be a tenacious hunter, a real doer
• Experience with Microsoft Packages, PowerPoint, Excel and CRM required

Job Responsibilities:

• Lead and motivate tender team (QS) and plan sales strategies to meet company’s sales target and KPI
• Ensure tender submission within tight dateline
• Manage project budget
• Design and prepare business proposals and solutions
• Improve cost competitiveness during tender for higher profit margins
• Plan and execute with tender team to achieve KPI
• Attend site visit and tender meetings and prepare response to clarifications
• Explore new potential customers and maintain good relationships with existing customers
• Conduct market analysis to identify new opportunities and trends
• Review internal business processes and proposes improvements in liaison with client facing and business services teams
• Provide trustworthy feedback and after-sales support
• Perform any other duties assigned by the Managing Director

Job Requirements:

• Minimum 3 years of working experience in M&E / ACMV sectors
• Knowledge and experience in tender department (ACMV / M&E)
• Diploma in mechanical or Electric engineering / business management or equivalent
• Proficient in MS Excels, Words, Power Point, AutoCad
• Min 3 years of M&E / ACMV
• Candidates with experience in construction tender processes preferred
• Candidates with more extensive experience may be considered for a senior role
• Only Singapore citizens and Permanent Residents are eligible to apply.

Brands located at Tanjong pagar

1. Operational Management-

Supervise daily operations of the restaurant and ensure a smooth workflow.

- Monitor and improve the quality of food and service
- Establish and enforce standard operating procedures (SOPs).

2. Staff Management

- Hire and train new employees and implement training programs.

- Form teams and motivate staff to work efficiently.

- Create and manage work schedules for employees.

- Evaluate employee performance and provide regular feedback.

3. Customer Service

- Improve customer experience by gathering feedback and resolving issues.

- Handle customer complaints in a prompt and professional manner.

- Train staff on customer service skills and techniques.

4. Financial Management

- Develop and manage budgets, including revenue, expenses, and cost control.

- Analyze sales data and develop strategies based on analysis

.- Find cost-saving measures for efficient operation.

5. Inventory and Supply Management

- Manage inventory to ensure proper stock levels without shortages or excess

.- Collaborate with suppliers to purchase quality ingredients at reasonable prices.

- Plan and place orders for necessary items to maintain efficient inventory management.

6. Marketing and Promotions

- Plan special events and promotions to attract customers and boost sales.

- Enhance the restaurant's online presence and engage with customers on social media.

- Develop advertising strategies to increase brand awareness.

7. Safety and Hygiene Management

- Ensure compliance with food safety and hygiene regulations

.- Assess and mitigate safety risks for employees and customers

.- Conduct regular health inspections to maintain cleanliness

Principal Responsibilities:

• Develop and manage a Premier customer base, building long-term relationships with an assigned portfolio of clients.
• Oversee the total wealth of clients, matching financial and investment product solutions to their needs.
• Demonstrate a genuine interest in customers, helping them achieve their financial goals.
• Collaborate with Product Specialists to provide advanced technical support and address multiple client needs.
• Promote Premier services to potential clients, explore their needs, and refer them to relevant business units when necessary.

Requirements:

• University-level education, preferably in finance, business, or a related field.
• >4 years of experience in a client-facing environment within banking with strong relationship-building skills.
• Proven sales ability with a customer-centric approach and excellent communication and interpersonal skills.
• A strong understanding of financial markets and a genuine interest in staying informed.
• A mature, independent mindset with the ability to perform effectively under pressure.
• Relevant CMFAS cartificates

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Responsibilities:

• Manage full spectrum of HR functions including recruitment, performance management and compensation & benefits.
• Lead and direct the routine functions of recruitment process -Sourcing, attracting, hiring, and interviewing.
• Monitor office administration to ensure smooth operation and maintain a healthy and safe office environment.
• Monitor full set of C&B functions, including monthly payroll, CPF, taxation and liaising with insurance vendors etc.
• Ensure legal compliance throughout human resource management.
• Develop and implement HR strategies and initiatives aligned with the overall business strategy and head office.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Conduct & assess internal training needs and coordinate learning and development initiatives for all employees.
• Review, revise and provide guidance on employee handbook.
• Organize employee engagement activities e.g., Organize annual dinner, Christmas party, corporate social responsibility.

Requirements:

• Degree in Human Resource, Business or equivalent
• Minimum 5 years of relevant and hands-on experience in Human Resources Management.
• Well versed with Singapore Employment Ordinance, tax law and other related regulations.
• Good command of both written and spoken English
• Good team player, Detail-minded, well-organized with strong problem-solving skills, self-motivated and independent.
• Proficient in MS Office applications.
• Excellent communication & presentation skills

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Join our team within Chemtech division in Sulzer Singapore Ltd as Product Line Manager to help us take our business to the next level.

Your main tasks and responsibilities:

• Joint order intake responsibility with Front Sales for assigned product lines / geographical area.
• Understand the value chains and market drivers/dynamics.
• Generate relevant sales strategy.
  Follow-up market trends, customers and competitors, and propose actions when required.
• Ensure coordination with relevant stakeholders to ensure Sulzer IP interests are preserved (FTO, creation of new IP, defense of existing IP).
• Assist the Front Sales in exploring the market for new business and acquisition of new customers.
• In close cooperation with process engineers, lab engineers and product specialist, develop technical solutions and concepts for our customers. This includes in particular the management of the coordination with the crystallization test center in Switzerland (logistic, HSE evaluation, evaluation of test results).
• Prepare commercial and technical proposals including cost evaluation, price calculation and risk assessment. Define the (value) selling strategy.
• Timely update of CRM and Sulprice to ensure data quality.
  Together with Front Sales negotiate commercial and technical proposals with our customers.
• Participate to fares, trade shows and symposia.
• Ensure smooth cooperation with front-ed sales in other locations, contribute actively to exchange of knowledge between our international locations.

To succeed in this role, you will need:

• Degree/Master in any Engineering
• Knowledge of the chemical and polymer industries value chains (familiarity with separation technologies such as crystallization and/or crystallization technology would be an asset)
• Ideally with several years of experience in the sales of complex technical solutions.
• Customer focused with excellent communication skills, ability and mind set to build connections and understand the value chain beyond the initial customer requirement.
• Team oriented with ability to collaborate within a multicultural organization

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.

Mon to Fri: 8:15am to 5:30pm

Responsibilities:

- Leads new product design, development activities of connectors, wire harness and electronic packages.

- Responsible for managing pre-engineering, product design development of new products.

- Performs value analysis, value engineering and troubleshooting.

- Manage a team of Product Design engineers and responsible for products’ lifecycle.

- Guide team in performing data analysis, yield enhancement, product cost reduction and device reliability improvement.

- Develop market-specific connector products and optimizing product designs and yields.

- Initiate and implement improvement processes to improve efficiency and sustainability in productions.

- Communicate technical information to non-technical stakeholders, and building relationships with suppliers and customers.

- Ensure processes meet quality standards and safety compliance requirements.

Requirements:

- Degree / Diploma in Mechanical Engineering/ Electrical Engineering and or other related certifications.

- Possess relevant connectors industry knowledge and expertise

- At least 8 years of experience involved with product engineering (design and development)

- Experienced in leading a team

Responsible for organizing the department and supervising the team within the company's guidelines, ensuring excellent customer service, adherence to company procedures, quality, general order, and hygiene and health standards.

• Background from luxury hotel or high end restaurants
• Good China experience;
• Good English skills;
• Good communication skills

1 alternate Saturday,

Monday to Friday: 8:30 to 6pm

Office: Bukit Batok

Responsibilities

• Assist Senior Management in formulation of business strategies. Assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations.
• Implements and manages the Contracts Department in all Pre and Post Contracts administration and Pre and Post Tender covering Procurement works.
• Oversees and work with the team on cost planning and preparation of tender submission.
• Oversees the team on invitation for quotations, negotiations, evaluation, recommendation, and confirmation.
• Engage various stakeholders to draft, review, negotiate, and implement contracts for marine construction projects, ensuring accuracy, completeness, and compliance with legal regulations, all terms and conditions are favourable and in alignment with company objectives. This includes analysing contractual obligations, terms of payment, deliverables, and any associated risks.
• Identify potential risks related to contracts and projects, implementing strategies to mitigate these risks.
• Check monthly progress claims.
• Evaluate subcontractor payment claims.
• Attend Client and Project Site Meetings. Meet with Clients and Consultants to discuss project, cost matters and variation orders.
• Collaborate with project managers, engineers, and other stakeholders to ensure contract terms are followed and project milestones are met.
• Monitor project budgets and expenditures, ensuring compliance with contract terms and identifying opportunities for cost savings.
• Provide legal advice and support to functional units including drafting of contracts, negotiation, and contracts documents administration.
• Liaise with internal and external lawyers for dispute resolution.
• Drafting contractual letters to the Clients, Consultants, Subcontractors on Extension of time claims, etc.
• Maintain detailed records of all contract-related activities and provide regular reports to senior management on contract status, risks, and issues.
• Conduct periodic evaluations to assess contract performance, identify areas for improvement, and drive value optimisation.

Requirements

• At least 8 -10 years of experience in contract management in construction industry, including experience with large-scale projects.
• Legal knowledge and experience with contracts are highly preferred.
• Maintain a high level of professionalism, integrity, and ethical conduct to handle confidential and sensitive information, and adherence to ethical standards for establishing trust and credibility.
• Strong negotiation, communication, and organizational skills; proficiency in contract management software and tools.
• Strong analytical and problem-solving abilities to analyse complex contract terms, identify potential risks, and develop solutions to mitigate them.
• Meticulous attention to detail to accurately review, draft, and administer contracts. A keen eye for identifying inconsistencies, errors, or potential issues is vital to maintain contract integrity.
• Capable of prioritizing tasks, meeting deadlines, and managing contract-related workflows efficiently.
• In-depth understanding of marine construction processes, industry standards, and regulatory requirements (contract law and legal principles).

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RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

• Review payments and claims to ensure compliance to NUS & Grantors' guidelines.
• Administer the grants in timely manner.
• Assist Principal Investigators on grant variations, extensions and other change requests.
• Assist in submission of progress and final reports.
• Monitor and keep track of the expenditures of the grants awarded.
• Assist in preparation and submission of grant related financial reports.
• Perform finance-related tasks such as fund management, preparation and analysis of financial statements for audit and reporting to relevant agencies on grants’ matters.
• Liaise with relevant government authorities and other departments on grant related issues.
• Assist in management reporting, monitoring expenditure, cash flow and tax related to grant matters.
• Ensure compliance to applicable standards, policies and procedures including Singapore Financial Reporting Standards.
• Liaise with external auditors on the year end closing.
• Any other finance duties assigned from time to time.

Requirements

• Diploma / ACCA / Bachelor Degree

Responsibilities:

• Attending to customer queries and concerns in a timely manner and professionalism

• Data entry and card programming

• Process new registration and manage existing records

• Handle calls and register to system accordingly

• Prepare monthly service report and other reports

• Check daily report for enhancement

• Assist user to sign up and basic troubleshooting

• Record and keep track customer feedback and daily reporting.

• Manpower scheduling and check daily attendance

• Recruitment function including posting of recruitment advertisement, sourcing candidates via various platforms, interview, and offer managements

• Update leave application in system

• Coordinate social and recreational activities to promote the team work of the company

• Other duties as assigned from time to time