Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Responsibilities:

• Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement

• Coordinate with Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand (LODs)

• Negotiate with insurers on claims offers on behalf of customers (un-insured losses claims, loss of use/rental, etc.)

• Gather, analyse and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers

• Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers

• Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers’ offers

• Submit Refund forms for claims due to customers and/or companies upon receiving insurers’ payment confirmation

• Provide timely updates and details of insurers’ claims payments to customers and/or companies. Ensure related reports are updated whenever there is a change in case status

• Ensure all claims document/information are organised and updated to ensure easy visibility/tracking and retrievable:

• Sort and place physical files/documents based on category and status of each claim at designated area

• Update related reports/records for on-time tracking of status.

• Submit closed cases to CSCs for secured storage. Assist in such filing where required

• Carry out claims processes diligently to achieve company’s KPIs (Claims Settlement, Accounts Receivables, etc.)

• Actively initiate/participate to improve such processes when required

• Support in updating or provision of such report(s) on bi-monthly basis or other period specified by management

Requirements:

• At least 2 years of working experience handling Motor Insurance

• Minimum GCE "O" level.

• Independent individual who is able to multi-task in a fast-paced environment

• Meticulous, committed and a strong team player.

Job Description

· To ensure smooth operations of the restaurant.

· To ensure guests’ satisfaction is achieved.

· Ensure that the standard of service and cleanliness is maintained during operations.

· To ensure the grooming standard are being met and maintained.

· To supervise and train the waiters/waitresses.

Job Requirement

· Minimum 2 years’ relevant experience in the F&B industry.

· Good team player and able to work independently

· Good communication skills.

· Commitment to deliver high level of customer service.

Mon to Fri: 8:30am to 5:30pm

Position Summary:

The Digital Marketing Manager for the cleaning industry is responsible for developing and executing digital marketing strategies to enhance the company’s online presence, generate leads for cleaning services or products, and attract top talent. This role involves managing digital campaigns, optimizing online content, and leveraging recruitment-focused marketing to build a strong employer brand and attract qualified candidates.

Job Description and Requirements

Strategic Planning: Develop and implement effective marketing strategies that align with company goals and objectives.

Team Leadership: Lead, mentor, and manage the marketing team to ensure high performance and professional growth.

Brand Promotion:

Oversee brand positioning, messaging and campaigns to strengthen brand presence in the market.

Customer Acquisition:

Design and execute campaigns to attract and retain customers, using a mix of digital and traditional marketing channels.

Social Media Management:

Develop and execute social media strategies across various platforms to engage with target audience, increase brand awareness and drive traffic.

Digital Advertising:

Plan, execute, and optimize digital advertising campaigns (eg. Google ads, social media ads) to achieve marketing objectives and maximise ROI.

Market Research:

Analyze market trends, customer behaviour, and competitive landscape to inform strategy and decision making.

Performance Tracking:

Monitor, measure, and report on the effectiveness of marketing initiatives, including social media and digital ads, adjusting strategies as needed to achieve targets.

Collaboration:

Work closely with other departments, including sales and product development, to ensure marketing strategies are integrated and supportive of overall business goals.

Mon To Fri 9am to 5.30pm

Hybrid available

JOB DESCRIPTION

1. Plan and execute risk-based process audits and ensure timely completion of audit assignments according to the annual audit plan.

2. Assess adequacy and effectiveness of internal controls, and compliance with policies and procedures.

3. Gather relevant audit evidence and document in audit working papers to support audit findings and conclusion.

4. Identify control gaps and make practicable recommendations to mitigate risks, improve the processes and strengthen the internal controls.

5. Prepare draft audit report and communicate with process owners and key stakeholders on audit findings and recommended action plan.

6. Monitor and follow up on the implementation of audit recommendation and agreed action plan.

7. Engage internal stakeholders for process improvements and control enhancements. 8. Any other duties as and when reasonably assigned by the Management

REQUIREMENTS

 Diploma/ Degree in Accountancy or equivalent professional qualification.

 Minimum 2 years of relevant experience in internal audit and/or financial, operational, compliance audit.

 Good knowledge of internal control and risk assessment framework.

 Meticulous self-starter with good analytical and problem-solving skills.

 Strong interpersonal skills with proven ability to build good working relationship with all levels of stakeholders.

 Good team player with the ability to work independently and to meet timeline.

 Knowledge and experience with Audit Analytics Software will be an added advantage.

 Entry Level with keen interest to establish a career in internal auditing are welcome to apply

 This role may require to communicate with China

Mon to Fri: 10am to 7pm

Sat or Sun: 10am to 6pm

Job Descriptions:

Performing indoor and outdoor sales including showroom duties.

Self-motivated to hunt for new sales opportunities.

Following up with customers/leads to build and maintain a good relationship such as Interior

Designers & Architects.

Preparation of sales quotation, proposal and all sales related documentations, duties, and

administrative procedures.

Job Requirements:

Display high level of interest and enthusiasm towards the product offerings

Results-oriented with a customer service mindset along with excellent client relationship-building skills

A good team player and able to work under pressure and fast pace environment independently

Training will be provided.

Willing to learn and take up new challenges

Must be sales driven, result oriented.

Mon - Fri 8.30am to 6pm

The HR Executive will be responsible for managing end-to-end recruitment processes, including sourcing, posting job ads, interviews. The role also involves liaising and attending recruitment fairs, handling onboarding and offboarding processes, ensuring compliance with employment laws

Recruitment

• Advertise vacancies on all major job posting sites

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates and arrange appointment with hirings

• Source candidates through various channels ( job portal, recruitment agency etc) and explore new sourcing channels

• Work closing with hiring manager to understand requirement

• Prepare necessary papers for the hiring process including offer & negotiation

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

Recruitment Fairs

Liaise with organizers and attend recruitment fairs to attract potential candidates.

Onboarding and Offboarding

• Facilitate smooth onboarding processes for new hires.

• Manage offboarding procedures, ensuring all exit formalities are completed.

.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Employment Legislation

• Proficient in Microsoft Office/Excel with an eye for details

Mon to Fri 8.30am - 6pm

Job Scope

• Identify and prospect new business/clients via sales/cold-calling and sales activities.

• Generate new sales leads, contract negotiation and sales closure.

• Responsible for delivering expected sales revenue target and profitability.

• Attend to customers feedback/ complaints and follow up with high-quality after sales services.

• Act as the customers' main point of contact, by liaising closely with the relevant departments to ensure that their queries, problems, or issues are deal with appropriately.

Job Requirements:

• Min. 2 years of Sales / Business Development/ Account management experiences across freight forwarding industry.

• Experience in any vertical market and strong knowledge in Freight Forwarding (Air & Sea) is preferred.

• Demonstrable track record of over-achieving sales target is a plus.

• Have relevant experiences on operation work in Air or Ocean operation department will be at advantage.

• Fast learner and passion in sales.

• Excellent knowledge of MS Office and good presentation skills.

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

Job Summary:

• We are seeking an experienced and skilled Marketing and CRM Executive to develop and implement marketing strategies and manage customer relationships to drive business growth and brand loyalty for our brand.

• The successful candidate will lead marketing and CRM campaigns and collaborate with cross-functional teams to achieve business objectives.

Responsibilities:

• Develop and execute marketing strategies to drive brand awareness, customer engagement, and sales growth for our brand

• Optimize CRM systems to enhance customer relationships and loyalty

• Analyze customer data to identify trends, preferences, and behaviors

• Collaborate with cross-functional teams (Sales, Product, and Communications) to align marketing strategies with business objectives

• Develop and maintain relationships with external partners, influencers, and media outlets

• Ensure brand consistency across all marketing channels and communications

• Stay up-to-date with the latest marketing technologies and tools, making recommendations for their adoption and implementation

Requirements:

• Degree in Marketing or a related field

• Minimum 3 years of experience in marketing and CRM, with a focus on luxury or high-performance brands

• Proven track record of successful marketing campaigns and CRM strategies. Meticulous and detail-oriented with a customer-first mindset

• Excellent communication, project management, and leadership skills

• Familiarity with marketing automation platforms and tools (e.g. Salesforce)

• Proficient in MS Office (PowerPoint, Excel, Word)

Duties and Responsibilities

• Develop business development strategies, objectives and action plans to achieve distribution, seeding and sales objectives in Ergonomic and Healthcare industry

• Gather customer masterplan and implement strategies for both volume and value growth within specific accounts

• Collaborate with marketing teams to develop and execute trade marketing promotional plans

• Identify new business prospects as well as service existing accounts.

• Ensure healthy account receivable.

• Check opportunities through Gebiz, Ariba, Sesame and others

• Ensure allocation and allotment of products to customers

• Serve and submit customer with detail on Tenders.

• Ability to articulate product datasheet

• Able to prioritize and plan ahead

• Strong team player

• Willing to learn

• Willing to travel occasionally

• Willing to perform duties after office hours/public holiday or weekend

• candidates are welcome to apply

• Assist in daily operational matters
• Attend phone enquiry
• Assist in coordination between office and drivers
• To perform weighbridge admin works & operation;
• Daily duties will include recording of incoming/ outgoing vehicles
• Efficiently input data onto the weighbridge system from vehicles collecting & delivering to the site
• To undertake other weighbridge administration duties at site

Requirements:

• At least an O-level certificate or ITE graduate;
• Proficient in MS Office applications, such as MS word and excel, including emailing.
• Previous weighbridge experience is more advantage;

Air conditioned environment.

Roles & Responsibilities

• Manage customer credit control process and follow up closely with customers to ensure prompt collection.
• Review and analyze data from sales orders, invoices, credit notes, and customer purchase orders to ensure accuracy and compliance with uploading specifications for third-party portals.
• Immediately investigate and communicate with the data receiver when dealing with system prompted messages like missing fields or rejection with reason codes.
• Monitor the payment collection and keep track of the successful rates verses total submission.
• Prepare and send monthly statement of accounts to customers. Follow up and resolving SOA issue if any.
• Updating of Bank statement.
• Assist to perform monthly service billing to customer.
• Creation of Business Partner in the system.
• Achieving accounting files.
• Assist the finance department in month-end closing activities.
• Assist in Company Year-end audit process and Annual Stock count.
• Scanning and sorting invoices or other required documents.
• Other duties assigned by the Management from time to time.

Jobs Requirements:

• Minimum 2 year experience in AR
• Experience using SAP
• Able to work in Fast Pace Environment

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Mon to Fri 8.30am - 5.30pm

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Our Client is a Capital Market Services (CMS) license holder from the Monetary Authority of Singapore (MAS), and a Full Sponsor approved by the Singapore Exchange (SGX). They offer unparalleled industry expertise and extensive transactional experience to their clients in corporate finance, capital markets, including initial public offering (IPO), reverse takeover (RTO), secondary equity and debt fund raising, merger and acquisition (M&A and other corporate actions.

They are seeking candidates to join their Continuing Sponsorship team.

AVP / Senior Associate / Associate (Continuing Sponsorship)

Key Responsibilities:

- Provide support in managing a portfolio of companies listed on the Catalist board of the Singapore Exchange

- Review announcements, periodic financial statements, annual reports, and circulars on
corporate actions

- Advise the directors and senior management on continuing listing obligations and corporate
governance matters

- Interact with clients, regulators and other professionals, e.g., auditors, lawyers and corporate
secretaries

- Monitor daily share price movements and media coverage of clients

- Conduct client-onboarding due diligence

- Carry out ad-hoc tasks as required

Requirements:

- A recognised Degree in Accountancy/Business/Finance/banking and at least 2 years of relevant
working experiences in corporate finance, finance, tax or audit

- Able to understand and analyse financial statements

- Organised, meticulous and self-motivated

- Team player with good communication skills

- Ability to work independently and deliver results under pressure

We encourage interested qualified candidates to email an updated resume in word doc format to [email protected]indicating current and expected compensation.

We regret that only shortlisted candidates will be notified.

[Joe Chua, R1105627]

Mon to Fri 8.30am to 6pm

Job Description:

This role is pivotal in advocating for Company’s products among showroom owners, ID carpenters throughout Singapore. Candidates must possess a strong grasp of architectural specifications and excel in influencing product selection through impactful presentations and relationship development.

Key Responsibilities:

• Develop and maintain strong relationships with designers, showroom owners, directors, and other stakeholders.

• Identify and pursue new business opportunities through networking, and cold calling to open new accounts.

• Promote and introduce Company’s products to existing and new accounts to achieve monthly, quarterly and annual sales targets.

• Showcase marketing tools such as standees, anti-bacterial decals, binders, and wire racks for display in showroom interiors.

• Conduct effective product presentations to stakeholders and potential clients to showcase our products' advantages and salient features.

• Manage the collection of payments from clients in a timely manner.

• Develop strategic partnerships with industry associations, trade organizations, and key influencers to enhance brand visibility and market reach.

• Work with internal teams, including marketing, accounts, logistics, and customer service, to ensure smooth sales management and project deliveries.

• Gather and relay market insights to management for strategic decision-making.

• Maintain accurate records by entering visit details, sample information, and client data into Salesforce CRM.

Requirements:

• Minimum Diploma in Sales, Marketing, or a related field.

• Proven experience as a Sales Executive or relevant role in the building materials and/or surfacing products.

• Strong track record of achieving sales targets and driving business growth.

• Excellent negotiation and communication skills (both written and verbal).

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong business acumen with a strategic mindset.

• Experience with CRM software and Microsoft Office Suite.

• Willingness to travel extensively

• Good connection with interior design showroom owners.

within the assigned territory.

About Us:
Alpha Vitality, an 8VI Global start-up entity that focus on Preventive Health is looking for Sales & Marketing Executives. If you are a people-oriented and result-focused person who believes in building a close-knit community to revolutionize wellness by merging proven science with the art of living, you are welcome to apply to join our Dynamic and Driven Team!

Responsibilities and Job Description
•  Execute sales strategies and provide great customer support and service
•  Conduct market research and outreach efforts to identify and acquire new customers
•  Build and maintain relationships with customers

•  Guide and provide customer service to the customers so that they can achieve their preventive health goals

•  Gather customers' feedback
•  Conduct presentations about the company’s products and services
•  Collaborate with other team members to carry out marketing and product development efforts
•  Track and analyze sales performance

•  Weekly sales update and attendance update for the coming week.

•  Optimizing sales processes to increase closings
•  Support and conduct regular trainings (as scheduled) on a monthly basis
•  Ensuring compliance with legal and company ethical standards

This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Your Key Responsibilities

• Manage in recruitment process with Hiring Manager.
• Maintain employee's data to be updated.
• Manage staff’s attendance and leave records by HRM System.
• Report and maintain records of staff’s employment movements (i.e. confirmations, promotions, transfers, resignations etc).
• Maintain records of staff’s trainings as per the company’s Training Plan.
• Process relevant work passes for all new non-Singaporean office staff and monitor expiry dates for the same to renew accordingly when required.
• Consolidate data from affiliated overseas Companies and prepare monthly HR manpower reports.
• Organize company's events such as Annual Dinners, Family Days, etc.

We are looking for Professionals

• Has acquired Degree – Preferably in Human Resource.
• Has at least 8 years and above relevant experience.
• With good administrative, planning and implementation skills.
• With good English writing skills.

Company Introduction

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

We are actively seeking a Human Resources Executive who will be responsible for managing recruitment, payroll and employee relations while supporting the Human Resources Manager.

2. Principal Accountabilities

2.1 Recruitment: Assist with the end-to-end recruitment process

• Job Request: Ensure job requests are raised by the Hiring Manager and approved via HRIS System
• Job Description: Work closely with Hiring Managers to craft detailed job descriptions.
• Job Posting: Post jobs on various job boards
• Screening: Conduct initial screenings of candidates.
• Interview Coordination: Invite and coordinate selected candidates for second and third interviews.
• Offer Preparation: Prepare and send job offers and employee application forms to selected candidates.
• Document Management: Ensure all necessary documents are collected and saved into the new employee folder in the shared drive.
• Onboarding Documentation: Collect onboarding documents (e.g., photos, certificates)

2.2 HRIS System and Reports

• Employee Data Entry: Create employee data in HRIS System for supervisors and above.
• Weekly Onboarding Report: Prepare and share a weekly report on recruitment progress.
• Ad-hoc Reporting: Prepare ad-hoc reports as requested.
• Monthly Attendance Report: Generate monthly attendance reports from WebHR.

2.3 Payroll, Compensation & Benefits

• To Assist HR Manager with payroll-related matters.
• Data Accuracy: Ensure employee information in HRIS System is accurate, including bank accounts and Remunerations.
• Support all information and matters relating to Compensation and Benefits.
• Other ad hoc duties required

2.4 Employee Relations

• Employee Engagement: Assist HR Manager with engaging employees monthly to ensure support.
• Focus Groups: Conduct monthly focus groups for climate checks.
• Feedback Sharing: Share feedback and findings with HR Manager and GM.

Requirements

• Meticulous, attention to detail and strong organizational skills
• Strong knowledge of HR policies and operations
• Some experience in supporting a HR team
• Excellent communication and interpersonal skills
• Ability to think creatively and strategically
• Diploma in Human Resources, Business Administration, or related field
• 2 - 4 years of experience in HR management or related field

The Crisis Support Executive (CSE) in the Crisis Support Team supports the work of the Core Services by conducting initial assessment of clients’ risks and needs. This includes classifying of incoming calls, emails and text messages according to the risk levels. He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling.

CSE also makes preliminary outgoing calls, emails or text messages, if necessary, to facilitate the initial assessment in terms of client risk level. He or she provides frontline support to volunteers who are manning the organization’s 24-7 hotline service.

Duties and Responsibilities:

• Conduct initial assessment and classify incoming calls, emails and text messages according to the risk levels. Scope of work includes:

1. Classify calls, emails, text messages on the system
2. Make outgoing calls, emails or text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s 24-7 Services. Scope of work includes:

1. Assist with phone or chat duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing call or messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by listening in during calls or monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled calls or chats with imminent risks and experienced distress as a result
7. Update volunteers on callers’ or clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform shift work which includes evenings, overnights, weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)

Experience Level: Entry-Level (0-2 years of experience preferred)

Job Summary:

We are seeking a dedicated and customer-focused End User and Video Conferencing Support Executive/Specialist to join our IT team. The ideal candidate will provide technical support to end users and ensure the smooth operation of video conferencing systems. This role is perfect for someone with a passion for technology and a desire to help others.

Key Responsibilities:

• Provide technical support to end users for hardware, software, and network issues.

• Troubleshoot and resolve issues related to video conferencing systems (e.g., Zoom, Microsoft Teams).

• Assist with the setup, configuration, and maintenance of video conferencing equipment.

• Conduct training sessions for end users on video conferencing tools and best practices.

• Monitor and maintain IT infrastructure to ensure optimal performance.

• Document and track support requests and resolutions using a ticketing system.

• Collaborate with other IT team members to resolve complex technical issues.

• Stay updated with the latest technology trends and best practices in end user support and video conferencing.

Qualifications:

• ITE or diploma in Information Technology, Computer Science, or a related field.

• 0-2 years of experience in IT support or a related role .

• Strong knowledge of video conferencing tools such as Zoom and Microsoft Teams

• Excellent problem-solving and troubleshooting skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Customer-focused with a positive attitude and a willingness to learn.

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Friendly and collaborative work environment.

(West Region) - Tanjong Kling Road

- Company transport pick up form Jurong East and CCK

Highlight:

• Full set
• Management reporting
• 1 year Contract, convertible to permanent
• Construction industry
• SAP

Responsibilities

• Manage the full set of accounts, include reviewing and posting of all journal entries
• Ensure that Account Receivable/Payables Sub Ledgers to General Ledger and the bank accounts to the bank statements are reconciled
• Prepare monthly and yearly management reporting package, including financial statements, relevant schedules and perform variance analysis on the financial performance
• Prepare information and schedule as requested by Parent company
• Prepare and file all requisite regulatory and tax submission i.e CIT, GST, WHT, COR, transfer pricing
• Prepare analysis on budget and forecast
• Prepare government surveys
• Liaise with external audit teams and tax consultants to compile requisite schedules and information (including ECI, annual tax filling, tax queries)
• Advise AR/AP on the correct GL account code and GST code entries
• (Only for Accountant level) - Oversee the Accounts Staff in the Customer master creation, billing, collection, contra, SOA and reporting activities according to the specific deadlines
• Monitor debtor's aging and ensure Accounts Executive follow up on the collection
• Systems and projects: Participate in systems changes/testing/implementation and other projects when required
• Any other duties to be assigned from time to time

Requirements

• Bachelor's degree in Accounting, Finance, or related field
• Relevant accounting certifications (e.g., CPA) are a plus
• Experience with SAP system and Accounting Reporting Standards
• Good knowledge of Microsoft Excel
• High attention to details and accuracy
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

(WEST REGION) - Tanjong Kling Road

(Company transport provided, pick up form Jurong East and CCK)

1 Year contract, but convertible to permanent (Both are new Headcount)

Responsibilities

• Manage the full set of accounts, include reviewing and posting of all journal entries
• Ensure that Account Receivable/Payables Sub Ledgers to General Ledger and the bank accounts to the bank statements are reconciled
• Prepare monthly and yearly management reporting package, including financial statements, relevant schedules and perform variance analysis on the financial performance
• Prepare information and schedule as requested by Parent company
• Prepare and file all requisite regulatory and tax submission i.e CIT, GST, WHT, COR, transfer pricing
• Prepare analysis on budget and forecast
• Prepare government surveys
• Liaise with external audit teams and tax consultants to compile requisite schedules and information (including ECI, annual tax filling, tax queries)
• Advise AR/AP on the correct GL account code and GST code entries
• (For Accountant only) - Oversee the Accounts Staff in the Customer master creation, billing, collection, contra, SOA and reporting activities according to the specific deadlines
• Monitor debtor's aging and ensure Accounts Executive follow up on the collection
• Systems and projects: Participate in systems changes/testing/implementation and other projects when required
• Any other duties to be assigned from time to time

Requirements

• Bachelor's degree in Accounting, Finance, or related field
• SAP is a must
• Relevant accounting certifications (e.g., CPA) are a plus
• Good knowledge of Microsoft Excel
• High attention to details and accuracy
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

(Tuas South) - (transport provided at j cube at 7:50am, start work at 8.30am)

Highlights:

• US Manufacturing MNC
• Basic + AWS
• Tuas South - (transport provided at j cube at 7:50am, start work at 8.30am)
• Minimal supervision is essential
• Manufacturing background is a plus

Responsibilities:

• Perform order fulfilment including order entry, order tracking and follow up on billings.
• Liaise with forwarders and third party logistics providers.
• Close coordination / follow up on incoming & outgoing shipments / delivery with suppliers, forwarders & internal / external customers.
• Provide general administrative duties such as data entry, filing, generate reports and documentation.
• Provide administrative support duties.
• Handle incoming calls and attend to visitors.
• Handle daily in-coming & out-going mail / faxes, and to coordinate on delivery, collection and receiving.
• Warehouse management.
• Generate Non-Stock Purchase Order.
• Undertake any ad-hoc duties from time to time.

Requirement

• Minimum GCE “A” level or equivalent.
• Minimum 2 years experiences in logistics field.
• Able to multi-task and work with minimal supervision is essential
• Demonstrate Initiative, flexibility, energy and a strong work ethic
• Be time managed, organized and demonstrate high levels of attention to detail
• Sound working knowledge in MS office applications

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101