About us

Azqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.

Backed up by the banking and financial strength of Crédit Agricole Group (majority shareholder with 80%) with its global presence and resources made available by Capgemini under our strategic agreement (minority shareholder 20%) and positioned as the expert partner for the digital transformation of tomorrow's Wealth Managers with a single ambition: to make S2i the technology and banking operations platform of choice for the Wealth Managers in its international markets.

Our business has a single purpose: building partnerships with tomorrow's Private Bankers and Wealth Managers, helping them adapt and develop in a fast-changing world. We do this through a comprehensive and integrated technology solution, operational services and high-quality consultancy services, backed by our quality process. All available in the 11 countries where our user

community is active, with a unique system : S2i.

Job Responsibilities:

The incident manager will be part of the Client Service team, working on the resolution of issues raised by users. Incident manager is in charge of supervising and monitoring incidents within AZQORE, lead and facilitate the resolution and closure of the incidents conforming to the SLA. He/she will engage the relevant domain experts for resolution, track the incident throughout its lifecycle and communicate the status to relevant stakeholders. As part of the incident management process, prepare and document post mortem (with action plans) for major incidents and communicate to relevant stakeholders in a timely manner.

Analysis, development and estimations activities :

- Actively collect necessary information for incident communications and incident reports action plans from AZQORE teams.

- Analyze the information gathered from experts and summarize it in a comprehensive manner.

- Activate crisis meetings and calls when necessary.

Management and supervision activities :

- Write detailed incident report and perform timely communication to the stakeholders.

- Write and adhere to incident reports action plan.

- Take part in incident management process improvement.

- Regularly update and document procedures.

Communication and client contact activities :

- Publish incident communications, updates and action plans.

- Lead crisis unit.

- Communicate necessary information to manager.

- Participate to the resolution ticket which may become an INC or not.

Control Activities:

- Ensure that SLAs and OLAs are met in terms of incidents.

- Supervize the updating and closing of corresponding incidents in the JIRA tool.

Job Requirements

- Minimum 8-10 years experience in IT client service/ incident management roles within banking industry

- Good knowledge of banking domain, operating systems, networks, applications, incident management, ITIL process.

- Technical knowledge required: Systems Architecture, applications architecture, network, virtualization, server management, desktop service, mobile, security tools, ITIL process.

· Attend technical clarifications meeting and/or presentations with customers

· Perform Wake frequency calculations (WFC) calculation including Thermowell design recommendation

· Create and issue Wake frequency calculations (WFC) certificate per Sales request

· Provide technical advice to internal staff and customers

· Perform design, prepare technical drawings and documentation as per customer’s requirement

· Provide technical support and/or propose alternative technical solutions to meet customer’s requirement

· Plan and establishes work schedules and gives direction to technical support engineers

· Provide advice to problem resolution

· Liaise with sales team for customers’ technical requirements and demands

· Provide technical advice to internal staff and customers

· Other technical or company process related activities that the manager would require

· Liaise with HQ person in-charge of explosion proof (ATEX, IECEx, FM Approval,) certification in case of changes to the design and technical documentation.

Candidates must be:

• 2D AutoCAD
• Experience Industrial Piping
• Instrumentation Background
• Comfortable to communicate with subsidiary in India and also Indian Drafter.

【Industry Planning】

Job description: (Platform & cloud warehouse rights planning, full life cycle management)

1. Communicate with the front-end transaction performance platform and implement rights planning based on the cloud warehouse cloud performance capabilities;

2. For the management of cloud warehouse cloud performance service providers, enguage, sets rules and communicates with various departments to issue assessment scores by company guideline;

3. Communicate with various departments to assist, improve, and improve efficiency of DB Cloud performance service providers based on assessment scores;

4. Based on the service provider’s capability performance, output the DB Cloud fulfillment order volume allocation plan;

5. Service provider management assessment & looking for partners who can grow together with Dewu;

Job description: (Contract fulfillment rules planning)

1. Undertake the business demands of the retail end, carry out iterative optimization of internal planning of the supply chain, and achieve communication and iteration of optimization plans for the fulfillment model;

2. Optimize the performance model to align and track the achievement of phased goals;

3. The platform initiates other projects that require the cooperation of the supply chain, such as DOC adjustment, rate changes, experience improvement and other projects;

4. The platform fee adjustment needs to be jointly created with the transaction end;

Requirement and Skills

Job Requirements:

1. Bachelor degree or above, more than 3-5 years of work experience;

2. Familiar with the e-commerce logistics industry process of cloud warehouse service providers, and has worked as an e-commerce warehouse service provider before, For 3/4PL management and other tasks, resources will be given priority;

3. Ability to independently design and optimize processes, and have experience in resource management related to third-party warehousing and distribution service providers;

4. Have data analysis capabilities, be familiar with e-commerce logistics industry processes, and have been engaged in e-commerce Logistics products, operations, solutions, etc.;

5. Good interpersonal communication skills

Job Description & Requirements

Responsibilities:

• Assist in managing communication between the family and international schools for children, ensuring accurate and timely information flow.
• Coordinate and organize the children’s extracurricular activities and tutoring sessions, ensuring all academic and activity schedules are well-arranged.
• Oversee and coordinate the household staff, including tutors, drivers, and other domestic workers, to ensure smooth daily operations within the household.
• Handle the daily personal matters for the employer and family, including travel arrangements, flight and hotel bookings, and meal reservations.
• Ensure all details for travel and daily arrangements are organized, with relevant documentation and information prepared in advance.

Requirements:

• Strong organizational and communication skills, detail-oriented, and able to manage multiple tasks flexibly.
• High sense of responsibility and efficiency, capable of handling a fast-paced environment.
• Proficiency in coordinating with international schools and liaising with staff.
• Candidates with experience in the education or study abroad consulting industry are preferred.

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R23118961

Data provided is for recruitment purposes only Business

Registration Licence Number: 18S9037

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Benefits:

• Competitive salary up to $3,500 basic + variable bonus + weekend allowance (discussed in interview)
• Convenient location at Clementi 435 Clementi Rd
• Work-life balance with 5-day work week, including 1 weekday and 1 weekend off
• Career growth through hands-on team leadership and professional development opportunities
• Dynamic environment in retail with direct customer interaction and marketing involvement

Job Description:

The Retail Assistant Manager will support the Store Manager in overseeing store operations, team leadership, and customer service excellence. This role involves managing inventory, assisting in budget planning, and ensuring visual merchandising standards, all while delivering exceptional customer service and driving sales growth.

Roles & Responsibilities:

Operational Duties:

• Support day-to-day store operations, including opening/closing, cash handling, and security protocols
• Ensure team compliance with company policies and procedures

Customer Service:

• Provide exceptional customer service
• Handle and resolve customer complaints to maintain satisfaction

Sales & Revenue Generation:

• Collaborate on sales strategies and monitor sales performance with the Store Manager
• Assist in budget planning and monitor expenses to maintain profitability

Inventory Management:

• Oversee inventory levels, product ordering, and stock management
• Analyze sales and product movement data to optimize inventory levels and assortment

Team Leadership & Staff Development:

• Supervise and lead staff, including hiring, training, scheduling, and performance management
• Create a positive work environment and support team development through training and coaching

Visual Merchandising:

• Maintain an attractive and organized store layout aligned with brand image
• Implement and regularly update visual merchandising standards

Marketing & Promotions:

• Collaborate with the marketing team to execute promotions and events to drive footfall and increase sales

Requirements:

• Diploma in Retail Management, Business Administration, or related field
• 2-4 years of experience in retail management, preferably in the FMCG industry
• Strong leadership, communication, and problem-solving skills
• Ability to manage customer complaints effectively and make informed decisions
• Physically fit to perform standing and other physical tasks
• Flexible to work shifts, including evenings, weekends, and holidays

Additional Information:

• Salary: Up to $3,500 basic + variable bonus + weekend allowance
• Location: Clementi (435 Clementi Rd, Singapore 599873)
• Working Days: 5 days per week (1 weekday and 1 weekend off)
• Working Hours: 44 hours per weekWeekdays: 8am to 6pm or 9am to 7pm (Rostered)
  Weekends: 8am to 5pm or 9am to 6pm (Rostered)
  

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Achieve sales quota
• Sales forecast management
• Finding and hunting new business
• Driving Land and Expand in both New Logos as well as existing accounts with large potential
• Sales leads and opportunities management
• Co-work with Field Marketing, Sales Engineer, Project Manager and Business Development in regional events and activities

Requirements:

• Bachelor’s degree or above in major of IT or software
• Has business-minded, customer-oriented, excellent communicator, a good negotiator, proactive attitude, and good teamwork.
• Ideally have more than 5 years of relevant experience in business and sales in software industry
• PCs and various software applications.
• Familiar with ChatGPT or AIGC tools are better
• Excellent time management, communication, and problem-solving abilities
• Good presentation skills
• Good motivator and influencer in teamwork
• Fluent English in both oral and writing
• Travelling required to regional cities to meet the clients.

About Us

Blue Atria is one of Singapore’s leading operators of premier assisted living facilities, dedicated to delivering personalized, high-quality care for seniors. Established in 2019, Blue Atria emerged as a trusted name in eldercare, naviga.ng the challenges of the COVID-19 pandemic with resilience and innovation. Our facilities are designed to create a warm,

home-like environment where residents can live with dignity and independence.

We specialize in creating small, close-knit communities that balance privacy with communalliving, allowing seniors to maintain autonomy while being supported by a dedicated team of professionals. Currently, Blue Atria operates two thriving facilities —St. Bernadette Lifestyle Village at Serangoon LTT and Sembawang—with a third facility set to open in 2025.

Our mission is to foster environments where seniors feel empowered, engaged, andconnected. By blending compassionate care services with modern amenities, Blue Atria ensures that residents enjoy a high quality of life, receiving the support they need to live comfortably and independently.

Position Overview

The Senior Manager, Operations & Strategy will be responsible for driving operational performance, expanding the workforce, and supporting business growth. This role will involve strategic planning, process optimization, workforce development, and technology integra.on to enhance productivity. A key focus will also be on indetifying recruitment needs and exploring outsourcing opportunities to ensure the business scales sustainably without compromising care standards.

The ideal candidate will combine strong opera.onal exper.se with innovtive thinking to develop scalable solutions, ensuring Blue Atria continues to grow responsibly while delivering high-quality, person-centered care.

Key Responsibilities

1. Operational Strategy & Process Optimization

o Develop scalable operational frameworks to support multi-site facility

management, maintaining consistency and quality across locations.

o Conduct performance audits to identify areas for improvement and develop strategies to increase efficiency and service quality.

o Implement best prac.ces and streamline workflows across key operational areas such as food services, elderly transport, and facility maintenance.

2. Recruitment & Workforce Expansion

o Collaborate with senior leadership to iden.fy talent needs and recruit skilled professionals to meet opera.onal demands.

o Develop structured recruitment processes, including onboarding and training programs, to build a sustainable talent pipeline.

o Foster rela.onships with external partners, recruitment agencies, and

universities to attract high-quality candidates.

3. Outsourcing & Productivity Management

o Evaluate areas where opera.onal tasks can be outsourced to professional service providers to enhance produc.vity and reduce costs.

o Develop partnerships with third-party vendors to support non-core ac.vi.es such as maintenance, logis.cs, and back-office opera.ons.

o Ensure outsourced services meet Blue Atria’s standards and integrate

seamlessly into daily opera.ons.

4. Resident Engagement & Care Quality

o Oversee the design and implementa.on of resident engagement programs that enhance physical, cogni.ve, and social well-being.

o Collaborate with caregivers to con.nuously improve care delivery and

monitor resident sa.sfac.on through feedback mechanisms.

o Develop new engagement ini.a.ves and partnerships tailored to meet the evolving needs of residents.

5. Technology Integra,on & Innova,on

o Lead the adop.on of digital tools and technology solu.ons, including IoT devices, data analy.cs pla^orms, and workflow automa.on systems.

o Ensure successful technology implementa.on by providing training and support to staff.

o Use data-driven insights to monitor key performance metrics and drive continuous improvement across opera.ons.

Key Competencies & Skills

• Strong project management skills, with a focus on opera.onal efficiency and process op.miza.on.

• Experience in recruitment, workforce management, and/or talent development.

• Ability to build and maintain rela.onships with external partners and service providers.

• Strong interpersonal and communication skills: Ability to engage and collaborate effectively with team members, residents, external partners, and stakeholders.

• Empathy and emotional intelligence: Understand the unique needs of seniors and foster a positive, supportive environment for both staff and residents.

• Adaptability and resourcefulness: Ability to thrive in a dynamic environment, manage changing priorities, and implement creative solutions to emerging challenges.

• Critical thinking and problem-solving: Approach challenges with a proactive, solution-focused mindset and a commitment to continuous improvement

Qualifica,ons

• Bachelor’s degree in Business Administra.on, Opera.ons Management, Healthcare Management, or a related field.

• 5+ years of experience in opera.ons management, preferably within the healthcare, eldercare, or hospitality sectors.

• Proven experience in recruitment and workforce development, with a track record of building high-performing teams.

• Strong understanding of supply chain management and stakeholder management.

• Experience with technology implementa.on and process improvement ini.a.ves.

What We Offer

A collabora.ve, dynamic work environment that encourages innova.on and con.nuous learning. sector.

• A collabora.ve, dynamic work environment that encourages innova.on and con.nuous learning.

• The opportunity to make a meaningful impact in the lives of seniors and contribute to Singapore’s eldercare landscape.

Why Join Us?

At Blue Atria, we believe that a career in eldercare is more than just a job—it’s a meaningful opportunity to make a posi.ve impact on the lives of seniors. By joining our team as the Senior Manager, Opera.ons & Strategy, you will:

• Make a Difference: Play a key role in shaping the future of eldercare by delivering high-quality services that enhance the lives of residents.

• Lead and Innovate: Take on a leadership posi.on with the freedom to develop innova.ve solu.ons, integrate new technologies, and streamline opera.ons.

• Grow with Us: Be part of a growing organiza.on with ambi.ous plans for expansion, offering opportuni.es for professional development and career progression.

• Foster a Collabora,ve Culture: Work in an inclusive, dynamic environment where teamwork and con.nuous learning are encouraged.

• Create Las,ng Change: Join an organiza.on that priori.zes meaningful engagement and well-being, helping seniors live with dignity and independence in vibrant communi.es.

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

• In charge of the operational procurement process for ship’s requirements.
• Negotiate / communicate with suppliers specifying quality, quantity, and delivery schedules
• Schedule, arrange, and follow-up on logistics to ensure cost effective and timely delivery of
• items on board
• Monitor schedules of the assigned group of vessels to optimize deliveries on board
• Proactively participate in department meetings and other activities.

• Single Point of Contact for our customers and be available all operational events and escalations.
• Driving 24/7 Day-2 team on technical grounds to align with customer expectations and contracts.
• Knowledge on Core products and technologies of Cisco is a must
• Knowledge on Aruba Clearpass, Fortinet & Palo Alto Firewalls are preferred experience.
• Planning, Monitoring and Delivery of operations tasks timely and successfully
• Understand the support contract types for each customer and deliver service based on their agreed scope and SLA
• Understand the process and practices related to support Tools, Templates and Standard Operating Procedures.
• Building relation with vendors and partners for product support problems and managing customer expectations accordingly.
• Driving all escalations on technical grounds and manage customers accordingly for the resolutions.
• Maintain team bonding with all the support engineers and mentoring on support delivery.
• Build and develop standard operating procedures, technical documentation, knowledge base.
• Ability to conduct postmortem and root cause analysis to clearly identify the issue and develop prevention plan/strategy is a key requirement.
• Proficient in producing RCA and IR reports for all high severity/priority incidents and presenting customer with confidence.
• Involve actively with cross-function teams to engage and co-ordinate to represent Logicalis as One and improve support functionality.

The Individual and their Experience:

• Minimum 8+ years of relevant experiences in Networking technologies with not les than 5 years of experience in Network Operations as a Lead.
• Intermediate level of understanding on Networking concepts and experience with multi-vendor networking devices such as routers, switches, firewalls, NAC, etc.
• Proven track record of leading operations and customer management with effective communication and presentation.
• Strong, smart-working attitude with ability to work well under pressure and high demanding customer environment during crisis.
• Ability to clearly articulate technical issues to both technical and non-technical audiences, executives and explain their impact on business both Logicalis and customer management.
• Out-of-box thinking is mandatory during escalations to manage customer, vendors, technical teams for setting right expectations and finding quick resolutions.
• Proficient in communicating and written skills in English
• Proficient in writing Incident Reports, RCA and general reporting for QBRs.
• Candidate with CCNP or equivalent technical certification.
• Candidate with ITIL Foundation certified.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Your team

This role reports to Senior Director of Media/eCom and will lead a multi-disciplinary IT team.

How success looks like

• Drive Product Adoption, User Satisfaction and Business Value Creation
• Deliver Product Service Level and Support Experience
• Maintain Agility and Quality of Feature Releases
• Deliver Financial Forecast Accuracy and Compliance

Responsibilities of the role

We are seeking a talented and driven Senior IT Digital Product/Program Manager to join our team to own Digital products that drive efficiency and effectiveness of how we plan and execute media on ecommerce, digital, TV. Senior IT Product Manager is accountable for the ultimate success of the IT product! They create business value and meaningful digital disruption via understanding unmet business and users’ needs, setting the product strategy and roadmap, and leading the product development process with multi-functional teams to drive break-through IT capabilities with quality and agility. In addition, the individual will own the following areas:

• Expansion:
• Create and execute toolkit to expand product seamlessly to new country-retailer combinations.
• Partner with key business resources to determine and define adoption scope and objectives of medium to large projects, predict resources needed to reach objectives, and manage resources in an effective and efficient manner.
• Develop and manage a detailed project schedule for medium to large projects or multiple project stages.
• Provide project updates on a consistent basis to various stakeholders and the project board.
• Utilize industry and company best practices, techniques, and standards throughout entire project execution. Monitors progress adjusts as needed, and measures project performance to identify areas for improvement.
• Operations:
• Drive flawless operations across more than 150 country-retailer-category combinations.
• Deliver Product Service Level and Support Experience
• 3rd party governance
• Govern 3rd party IT service providers for performance & compliance.
• Assists to manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Business Value:
• Drive Product Adoption, User Satisfaction and Business Value Creation
• Deliver Financial Forecast Accuracy and Compliance
• Feature Upgrades:
• Adhere to IT policies including cybersecurity and privacy mandates.
• Maintain Agility and Quality of Feature Releases

Role Requirements

• Excellent communication skills. Ability to communicate technical concepts and translate it to business value.
• Experience in managing IT teams.
• Proficient in English
• 3+ Years of IT Product Management experience
• 3+ Years of experience in CPG Retail Execution
• Proven track records of business and user value creation via break-through IT capabilities
• Proven track records of leading multi-disciplinary IT development team to deliver IT capabilities in both in-house and outsourced setting.
• Proven mastery in Agile Software Development methodologies, such as Scrum, Kanban, Scaled Agile Framework
• Are adaptable and able to handle multiple priorities effectively, both independently and as part of a collaborative team
• A Bachelor or Master’s Degree in Business/Management Information Systems, Computer/Systems/Industrial Engineering, Computer Science, Business Analytics, Data Science, Operations Research or Statistics.

About us

We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.

Overview

Reporting to the Head, Insight and System, RHS Office (RHSO), the appointment holder will help to manage and support the development of digital engagement plans and projects with HealthierSG (HSG) Customer Relationship Management (CRM) system and learning management system. The appointment holder will also support data governance and protection in RHSO.

Job Responsibilities

You will be responsible for the following:

1. Digital engagement with HSG CRM

· Establish a digital strategy for the residents in NUHS cluster using HSG CRM

· Responsible for business-as-usual operations of the CRM

· Monitor progress and update to management on a periodic basis

· Support the HealthSG Taskgroup meetings.

· Support NUHS teams in running campaigns according to NUHS Comms editorial calendar, and NUHS event calendar

· Manage stakeholder engagements to adjust and implement changes to the operational workflows and service delivery for better outcomes

2. Development of RHSO Learning Management System

· Define the strategy and roadmap for RHSO’s learning management system (LMS).

· Devise and optimize workflow processes

· Engage and support stakeholders, perform requirements gathering and ensure operational feasibility.

· Perform procurement of LMS (new or renewal) including contracts and agreements review with internal and external stakeholders.

· Responsible for business-as-usual operations and managing of resources (manpower, budget, etc) for RHSO’s learning management system.

· May include use of multimedia and digital software in graphic design, video editing, web/UI/UX development and animation creation.

3. Data governance and protection

· Work with data protection leads from other Divisions to ensure RHSO compliance with Personal Data Protection Act (PDPA) and MOH’s data-related policies and initiatives

· Provide support/ advice on enquiries from other Divisions for use-cases or initiatives that would require data related actions (e.g. storage, transfer, encryption).

· Provide incident management advice and/or support as needed and ensure that data incidents and breaches are responded to and managed effectively.

· Review Data Sharing Agreements that may be entered into between RHSO and other organizations when needed

· Plan and develop training and communications materials for RHSO staff

Requirements

· A degree from a recognized university, with minimum 7 years of relevant working experience, preferably within healthcare industry

· Relevant working experience in product management for IT or learning management systems (2 years min), with previous deployment of educational IT resources as a plus

· Experience in managing interactions and integration across different departments/teams

· Proficiency in the domain of data protection, data governance and PDPA obligations

· Good interpersonal, written and verbal communication skills

· Previous experience in UI/UX development, digital design, animation and video editing work as a plus

POSITION SUMMARY

Reporting to the Deputy Director, Talent Management & Capability Development, the hire will be one of the team leads within Synapxe Academy, supervising a total of 3 assistant managers and/or executives in managing the learning operations, digitalization and productivity efforts as well as delivery experience. He/ she is required to work with the rest of the Academy team to drive, support and facilitate transformative learning initiatives, with the view to build a high performing, agile and future-ready health tech workforce in Synapxe.

RESPONSIBILITIES:

• Streamline and set up a strong learning delivery structure for the Academy operations which will enable a good employee experience and is productive.
• Review the Learning and Development Policy to ensure that the policy is updated in line with the learning philosophies and operating model.
• Establish a set of standard operating procedures that will serve as knowledge management and guide for all key learning operations.
• Monitor and track learning budget utilisation, timely completion of mandatory programmes by staff as well as report learning metrics to the various business units and at the organisational level
• Spearhead our learning digitalisation efforts, including procurement of advanced e-learning tools (e.g. virtual reality training), in-house creation of e-learning programmes using the tools and design a structure which will enable the wider organisation to tap on the tools for their learning needs.
• Manage the SuccessFactors Learning Management System, specifically in ensuring seamless setting up of programmes/curriculum, updating of learning roadmaps, rolling out of mandatory programmes, integration with other e-learning platforms such as Udemy as well as accurate recording of learning history.
• Review and establish a common set of contractual terms with external learning vendors and contracting process, which will guide the procurement of learning support and vendor management across the entire Academy team.
• Manage and review enterprise-level learning subscriptions, such as Udemy, Gartner, Singapore Computer Society, to ensure good return-of-investment and cost effectiveness.
• Manage the learning facilities within Synapxe and ensure that they are set up properly to support the delivery of learning programmes.
• Drive all learning marketing and communication efforts; and ensure that all learning touchpoints such as the Intranet and mailbox, are updated and maintained.
• Work very closely with the Competency Development and Governance team to support the learning needs of the organisation. This includes collaborating very closely with them to plan and organise the developmental interventions to support business needs, to ensure that the Synapxe workforce has the right capabilities to support the business.
• As a learning partner to the selected Business Units (BUs), work with BUs to (1) carry out learning needs analysis to identify training needs, (2) identify suitable vendors for training, and (3) support in programme implementation. Be the first port of call when BUs have training-related queries.
• Collaborate with BUs to develop learning roadmaps based on competency frameworks to ensure that the learning needs for employees are clearly reflected for different job grades.
• Facilitate and oversee in-house training programmes for staff such as Group Orientation in an engaging and professional manner.
• Conduct timely reviews of the programmes run by Synapxe Academy to ensure that programmes are effective, and to source for alternative programmes, where relevant.

REQUIREMENTS:

• Degree with more than 15 years of working experience and prior experience in Learning and Development domain.
• Has at least 5 years of supervisory experience managing a small team of at least 3 staff independently.
• Proven track record in managing learning operations and systems, facilitation, programme development, and learning solutions deployment.
• Attainment of the Advanced Certificate in Learning and Performance or other established learning and development certifications would be an advantage.
• Ability to handle intense workload, set up systems and structures in a complex working environment, and project manage a few workstreams at once.
• Good stakeholder management skills and have an enterprising mind to look ahead at the evolving needs of the operations and proactively manage.
• Have a positive, growth and agile mindset, energetic, collaborative, meticulous, and enjoys working in a fast-paced environment with good follow-through.

• Lead the ServiceNow IRMS development, implementation, and adoption in Synapxe.
• Design, develop, implement, test and continuous maintenance the IRMS using ServiceNow capabilities, encompassing all GRC modules relevant to Synapxe such as Compliance & Audit Management, Risk Management, Business Continuity Management, Third Party Risk Management, etc.
• Ensure users are respectfully challenged when requesting for enhancements.
• Work with end users to resolve escalated issues/defects within the GRC system.
• Establish and maintain the Synapxe central risk register and platform.
• Enable a holistic and central view of risk (e.g., operational risk, third party risk, compliance risk, etc.) via GRC systems; Integrate risk information (e.g., third-party risk, compliance risk).
• Upkeep the digital roadmap for risk management ensuring its relevance.
• Engage different parties to understand operation business needs and assist to translate into function and technical requirements.
• Transform manual, siloed and inefficient risk management related processes through IRM – harmonize processes, automate workflows, enable faster and more accurate reporting.
• Go-to person for ServiceNow IRMS and subject matter expert to advise and guide internal teams.
• Establish a collaborative relationship with cross functional teams such as IT.
• Maintain effective working relationships with peers and stakeholders.
• Involve in project and SI management in the IRM implementation.
• Manage projects and contracts, monitor the scope, schedule, budget and deliver the expected values from IRM.
• Keep Steering Committee and Senior Level Management apprised for GRC programme.
• Identify and manage project risks and implications to the project and recommend mitigation measures.
• Demonstrate your expertise in GRC systems; you are expected to further your own knowledge and improve productivity of your colleagues. This including staying updated on ServiceNow releases, features, and industry best practices to ensure continuous improvements.
• Document and maintain the IRM matters e.g., workflows, knowledge base, budget, etc.
• Represent CRO for GRC Systems and ServiceNow IRMS matters.
• Manage stakeholders and partner/collaborate with business units across Synapxe and MOHH entities to achieve mutual objectives.
• Bachelor’s degree in computer science or STEM Majors (Science, Technology, Engineering and Math)
• At least 8 years’ experience with a track record of successful ServiceNow IRM solutions implementation and integration with other applications.
• Strong understanding the ServiceNow IRM architecture, platform, and integration capabilities.
• Strong knowledge & experience in governance, risk management (IT and operational risks) and/or compliance.
• Strong knowledge on well-recognized frameworks & standards such as ISO31000 and COSO ERM.
• Must have ServiceNow certifications in ServiceNow Certified Implementation Specialist in risk and compliance and ServiceNow System Administrator.
• Project management certification or CRISC, CISM, CISSP, CPRM, etc.

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

• Must need to work on weekends and Public holidays
• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships
• To be responsible for the planning and implementation of our new product’s launching activities
• To liaise and negotiate with local market personnel & buyers and suppliers directly in India/Bangladesh for products procurement
• To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business
• Developing a solid and trusting relationship and communication between major key clients and company
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Provide timely and regular feedback on market spices availability, procurement from various countries to support growth and expansion.
• Evaluate Sharbeswary's current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Establish new sourcing networks and strengthen existing supplier relationships for household and grocery goods desirable to our customers
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Performs other job-related duties as assigned by Company
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Position : Marketing Assistant Manager – Up to $5,800 - Ubi
• Location : Ubi
• Working hours : 5 Days Work Week – Monday to Friday: 9.00AM to 6.00PM
• Salary (commensurate with experience) : Up to $5,800 + Performance Bonus + 14 Days Annual Leave
• Duration : Perm
• Industry : Hair Care Industry

Responsibilities:

• Develop strategies for maximizing brand visibility, recognition and engagement during trade shows and/or for overall branding
• Conceptualize, plan, and execute engaging events aligned with the brand's image and goals
• Develop and implement effective public relations launch strategies for new products, services, or initiatives while evaluating the success through post-event analysis
• Cultivate media relationships to secure coverage and manage press releases. Build and maintain relationships with journalists, bloggers, and influencers
• Craft clear and compelling copy for various mediums, including social media, blog posts, and newsletters
• Act as a spokesperson for the brand and facilitate media interviews when necessary. Act swiftly to manage and mitigate potential public relations crises
• Develop and implement a robust CRM loyalty program to enhance customer retention and engagement. Analyze customer data to tailor loyalty initiatives for maximum impact
• Devise and execute digital marketing campaigns while extablishing partnerships to generate leads for hair services & trade events to drive sales
• Optimize promotional activities to increase footfall and customer satisfaction
• Utilize SEO, social media, and other digital channels to drive online engagement
• Any other ad-hoc duties as assigned.

Requirements:

• Minimum Degree in Marketing, Business or related field
• Minimum 5 years of related work experience in FMCG or beauty industry
• Proven experience in marketing roles, with a strong background in trade and retail marketing, branding, lead generation & CRM
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Shaft Line Solutions (SLS) are looking for an experienced leader to develop the East Asia & Australasia region of our transactional Field Service (FS) business. SLS FS is a global team of service professionals with harmonised ways of working and the tools, processes and systems required to deliver the highest quality of services for our customers. In our team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, we never compromise them.

We are now looking for a Field Service Manager, East Asia & Australasia who can inspire and develop a continuous improvement mindset in a multiple country team. A leader who is both safety-focused and passionate about delivering the highest quality of services to our customers. The position is a permanent opportunity. The location for the position is at Pandan Crescent, Singapore.

Your main responsibilities:

• Lead and manage the operations of the transactional field service business for SLS.

• Ensure efficient operations and implement strategic action plans to meet strategic priorities.

• Ensure the end-to-end SLS field service process is followed in Team 4

• Ensure a high level of customer satisfaction.

• Lead and develop high performing teams while coaching, developing, and supporting talent.

• Foster and develop a generative safety culture within the organisation.

• Drive skill development, capacity planning and utilisation rates of service engineers

• Implement, maintain, and develop processes according to strategy and QHSE guidelines.

• Monitor and report on operational performance in relation to QEHS, Financial, Resourcing, Planning, Administration, Skills & Training, Tools & Investments.

Main requirements in this role:

• BSC in Marine Engineering

• Field Service Engineer background is desirable

• Solid experiences in leading Multi-cultural Field Service Team

• Safety-first mind-set with the ability to inspire others to climb the safety culture ladder.

• Commitment to delivering excellent customer service and a passion for continuous improvement.

• 5 years or more experience working within a Service Delivery function within the Marine Industry.

• Knowledge and understanding of SLS products and services is a must

• Good communication and team building skills.

• Marine engineering background is beneficial.

• Well-developed cultural awareness and situational sensitivity.

• Willing and able to travel.

Get to Know the Role

We are seeking a Senior Manager of Application Engineering & QA to lead a team in providing innovative technical solutions while ensuring quality standards. This role involves overseeing continuous improvement projects, mentoring team members, and collaborating with customers on their technical needs. Additionally, the candidate will handle customer inquiries and manage audits. Knowledge of quality assurance practices and strong leadership and communication skills are essential.

Essential Responsibilities

· Lead a team of Application Engineers to meet company objectives and KPIs while planning and managing Continuous Improvement Projects (CIP) focused on quality, safety, and budget adherence.

· Supervise the design and implementation of technical solutions to meet customer needs.

· Coordinate with product development, sales, and support teams for seamless integration.

· Execute and monitor Application Engineering projects to ensure timely and budget-compliant delivery while staying informed on industry trends and technologies to provide innovative solutions.

· Collaborate with different stakeholders and Japanese counterparts to resolve customer feedback.

· Oversee the development of technical documentation and train users on best practices.

· Ensure compliance with quality assurance practices and industry standards.

· Manage customer audits to uphold quality protocols and address any findings.

· Provide coaching and development opportunities to enhance team performance.

Skills and Competencies Profile

· A Master’s or Bachelor’s degree in Engineering.

· 6 to 8 years of relevant experience, including 2 to 4 years in a managerial role.

· In-depth knowledge of thin-film metallurgy, deposition processes, and related equipment (e.g., Ion Beam Deposition, PVD, CVD).

· Proficient in problem-solving, with the ability to address customer issues through critical and logical thinking

· Familiarity with quality assurance practices, including compliance with industry standards and quality management systems.

· Experience in conducting audits and implementing corrective actions to ensure adherence to quality protocols.

· Proficiency in statistical data analysis tools such as JMP, Minitab, Design of Experiments (DOE), and Statistical Process Control (SPC).

· Strong leadership, coaching, and communication skills.

· Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities.

HOYA Electronics Singapore Pte Ltd is an equal opportunity employer. We are committed to building diverse teams and creating a safe and inclusive workplace that enables our people to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation, and other attributes that make every individual unique.

An offer with HOYA Electronics Singapore is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

HOYA Electronics Singapore does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with HOYA Electronics Singapore.

Overview

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

Job Responsibilities

1. Support Senior Assistant Director/Assistant Director in overseeing/implementing HSG/active SG engagement and enrolment operations
2. Promote and assist residents to enrol into the Healthier SG programme.
3. Undertake role of trainer and briefer of HSG contents to internal and external stakeholders including residents.
4. Assist in the development and update of HSG training contents/materials.
5. Assist and address HSG queries to residents throughout their Service Journey.
6. Assist to support Silver Generation Ambassadors (SGA) and provide the residents a smoother interface to get enrolled and participate in HSG initiatives​.
7. Be familiar on where to find information on HSG General Practitioners clinics (GPs), Active Aging Centres (ACCs), Community Centres (CCs) and HSG accredited activities to guide and assist residents to embark in self-directed or available healthy activities and programs.
8. Assist residents to troubleshoot their issues on their HealthHub App, Healthy 365 App, NUHS App or SingPass (if any).

As part of emergency and pandemic response planning, you are required to support Senior Assistant Director/Assistant Director in crisis response planning and operations. You will play an active role in :

• Ensuring timely escalation of incidents and crises through the role of duty officer
• As part of the RHSO operations command centre, respond to outbreak incidents and exigencies
• Collation, analysis and monitoring of data and trends to inform operational needs
• Coordination of quality and safety incidents, improvement programmes and monitoring of key indicators
• Providing secretariat support to relevant committees and workgroups

Requirements

• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 5 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

Overview

Are you looking to become a part of a multi-functional team of commercial, technical, and regional partners? We are seeking a passionate Senior Brand Manager to join our Hair Care business! You will identify business opportunities and work with the multi-functional team across Singapore, Japan and Korea to build cohesive commercial plans! You are expected to lead and collaborate with different subject matter experts to deliver end-to-end marketing plans for the region!

Your Team

You and other Senior Brand Managers (each handling different portfolios across our Focus Markets – Japan and Korea) will report to the Brand Director, covering Hair Care, APAC Focus Markets. You will work extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc.

What Success Looks Like

• Deliver Scorecard Business Targets, in line with the goals of the Business Unit for region
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design
• Successful Design and Deployment of Marketing Toolkits for Hair Care brands.

Responsibilities of the role

• Brand Strategy: Owns the Integrated Brand Plan, Brand Strategy and Initiative Masterplan to create and execute brand strategies for key projects and initiatives to deliver brand growth. Drives investment decisions to maximise profitability.
• Brand Planning & Executions: Identify consumers' needs across Japan & Korea for P&G's Hair Care products, lead consumer research in developing a qualified brand concept, benefit and claims that addresses the consumers’ unmet needs.
• Collaboration: Work with R&D and technical team to design the right package & formula to win locally with key customers and/or channels.
• Collaborate with local Delivery teams to craft promotion/ pricing strategy and customer/ distributor trade terms. Communicate with market partners, stakeholders and suppliers across Korea and Japan to drive business initiatives.

Qualifications

• Bachelors / Master’s Degree ideally in a business related field
• Min. 5-7 years of proven experience in strategic brand management, consulting or consumer journey design experience
• Digital Marketing skills and experience
• Analytical thinking and problem-solving abilities
• Cross-cultural communication skills
• Curiosity, forward-thinking courageous leadership
• Business proficiency in the Japanese or Korean language and strong market knowledge of Japan and Korea is highly preferred as the role requires local consumer understanding to develop brand equity and marketing strategies for these markets

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Summary

This incumbent is accountable for the completion of construction work in a timely and profitable manner consistent with project objectives and within budget.

He is overall responsible to oversee all construction activities with respect to schedule, performance, procedure, and making recommendations to Project Managers for improvements and corrective actions. He is also tasked to oversee the delivery and use of materials, tools, and equipment; and the quality of construction, staff productivity, and safety. He also oversees all sites’ HSSE Management and comply to local government and client HSSE regulations.

Duties & Responsibilities:

• Supervise sub-contractor and coordinate with various agencies.
• Manpower planning, deployment and control.
• Coordinate to resolve construction issues and manage schedule.
• Safety mind-set and able to develop RA and permit to work application.
• Good written and oral communication.
• Good interpersonal skill to deal with people at construction site.
• Prepare construction execution plan/ policies.
• Monitoring work schedule, progress, performance, etc.
• Conduct meetings.
• Initiate, and coordinate meetings with other disciplines.
• Approval of change in specifications or procedures.
• Prepare reports, handing over procedures/ closing out procedures, etc.
• Responsible for all problems solving on site.

Requirements:

• Bachelor’s Degree or equivalent.
• Minimum 8 to 15 years’ of relevant experience in construction field.
• Independently manage construction work in an operational plant (refinery).
• Accountable for the completion of construction work in a timely, profitable manner.
• Experience in oil and gas or chemical projects.
• Good knowledge and experience in construction planning and execution.

Interested parties, please send in your detailed resume.