• Lead the team of helpdesk engineers and provide support.
• Responsible for software and asset management (including asset disposal, commissioning, and decommissioning)
• Resolves issues related to desktop computing, software, and hardware
• Support all end-user BAU activities such as software upgrades, installation / Uninstallation of approved software. 
• Performing break-fix issues on: Desktop/Laptop, IT Peripherals, iPhone/iPad, Windows, MAC OS, Microsoft 365, SharePoint, Mobile Device Management, VPN connectivity related issues.
• Printer support and installation, basic network connectivity troubleshooting, Zoom Telephony.
• Responsible for incident tickets and service requests are constantly acknowledged, prioritized, resolved to agreed SLA; or ensure to send to resolver groups as necessary.
• Incident management for P1 to P4 tickets.  Managing users communication and broadcast.
• Produce operational documentations and evidence for internal and external audits.
• Oversee, develop and optimize the End User Services processes and procedures to continually adapt to changing requirements of modern workspace services.
• Continually track hardware and software licensing inventory and consumption.

• Minimum 7 years’ experience in IT environment
• Excellent knowledge in ServiceNow is essential.
• Excellent knowledge in troubleshooting on Windows, Mac, operating system.
• Basic network infrastructure skills
• Ability to work proactively with direct manager, business users and stakeholders
• Ability to stay calm under pressure and very well organized in advancing tasks assigned.
• Ability to communicate and supervise 3rd party vendor effectively
• Knowledge in ServiceNow, JIRA, Confluence
• Strong skills in Microsoft Excel and Macros is recommended.

ROLES & RESPONSIBILITIES

• Lead the planning and implementation of the project from working with Creative, Research, and Development on materials to use, fabrication, installation and commissioning.
• Create and execute project work plans and implement the necessary changes to meet changing needs and requirements to achieve the project objectives.
• Define critical path, anticipating potential problems and propose appropriate solutions to overcome these problems effectively and efficiently.
• Manage project budget and cost management. Great sense in pricing strategy and cost structure.
• Track project deliverables using appropriate tools such as Microsoft Project.
• Review project progress and to communicate timely to the various stakeholders.

REQUIREMENTS

• Minimum Diploma with at least 3-4 years of relevant experiences.
• Good knowledge in cost and quality control, resources planning and on-site operations.
• Strong presentation and communication skills, as you are the connection between client and team.
• Strong technical knowledge – able to read technical drawings and understand production requirements.
• Prior experience with planning and executing multi-faceted, complex integrated events (virtual, hybrid and physical) will be a bonus.

Installation Manager

• Minimum of 5 years of experience in installation management or a related field.
• Proven track record of successfully managing installation projects.
• Experience in installation of equipment and systems.
• Knowledge of installation guidelines and procedures.
• Familiarity with safety and quality standards.
• Proficient in use of relevant software and tools.
• Familiarity with installation tools and equipment.
• Strong, planning and reporting skills.

Job Purpose:

1. To identify, implement and execute action plans which are aimed at achieving the strategic objectives of the Group.
2. To identify and engage new customers in green fields.
3. To gain entry to new markets.

Job Responsibilities:

1. Identify potential and new greenfield opportunities that support Teckwah's Future Strategic Profile.
2. Assist in conducting and formulating comprehensive studies on business solutions for implementation.
3. Assist in pilot testing of business solutions with customers, potential partners, suppliers and internal business units and personnel.
4. Identify strategic leveraging opportunities within Teckwah Group in order to expand geographic footprints, and deepen business and relationships with target customers, and facilitate the realisation of identified potential.
5. Sell new solutions and cut deals.

Job Requirements:

1. Bachelor's Degree in Supply Chain, Business Administration, Sales & Marketing or closely related field
2. At least 5 years in business development role is required for Managerial position
3. Good analytical skill, capable of doing in-depth analysis, providing insights to market and customer trends, market needs and possible 'winning' solutions to address identified opportunities and gaps
4. Self-driven, persistent, highly motivated and passionate about serving customers by going the extra miles
5. Possess an entrepreneurial mindset with hands-on mentality to seek out new contacts and build relationships and convert them into customers

Logistics Manager Responsibilities:

• Selecting carriers and negotiating contracts and rates.
• Planning and monitoring inbound and outgoing deliveries.
• Supervising logistics, warehouse, transportation, and customer services.
• Organizing warehouse, label goods, plot routes, and process shipments.
• Responding to any issues or complaints.
• Researching ideal shipping techniques, routing, and carriers.
• Working with other departments to incorporate logistics with company procedures and operations.
• Evaluating budgets and expenditures.
• Updating and evaluating metrics to assess performance and implement enhancements.
• Ensuring all operations adhere to laws, guidelines, and ISO requirements.

Logistics Manager Requirements:

• In-depth knowledge of the consumer goods industry.
• Solid understanding of logistics and inventory management software.
• Outstanding analytical, problem-solving, and organizational abilities.
• Exceptional verbal and written communication skills.

About Us

Maneuver Marketing is dedicated to building, operating and scaling brands.

In less than 5 years, we grew our own health and wellness brand from $0 to USD$100M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th among the fastest-growing companies in Singapore.

The brand is a dynamic and innovative company dedicated to promoting health and wellness through high-quality products and exceptional customer experiences. We believe in empowering our customers to lead healthy and fulfilling lives.

Overview of the role:

As a Senior Customer Service Manager for our health brand, you will play a pivotal role in leading and elevating our customer service operations. Your expertise in team leadership, customer issue resolution, quality assurance, and innovative process improvement will drive our commitment to delivering an exceptional customer experience in the health and wellness industry.

Responsibilities:

1. Team Leadership and Development:
1. Lead, mentor, and inspire a high-performance customer service team.
2. Develop and implement advanced training programs to ensure the team is well-equipped and continuously improving.
2. Resolution of Customer Issues:
1. Act as a point of escalation for complex or unresolved customer issues.
2. Develop and enforce effective procedures for handling customer complaints and inquiries, striving for optimal resolutions.
3. Quality Assurance:
1. Set and maintain rigorous quality standards for customer service interactions.
2. Continuously analyze and refine quality assurance processes, implementing innovative improvements based on feedback.
4. Process Improvement:
1. Spearhead the analysis and refinement of customer service processes to enhance efficiency and effectiveness.
2. Implement cutting-edge tools and technologies to improve the overall customer support experience.
5. Communication Skills:
1. Maintain clear and effective communication channels with customers and team members.
2. Provide timely updates on product information, policies, and changes, ensuring transparency and clarity.
6. Customer Feedback Analysis:
1. Gather and analyze customer feedback to identify areas for improvement.
2. Utilize feedback to make data-driven decisions and enhance overall customer satisfaction.
7. Performance Metrics Monitoring:
1. Establish and monitor key performance indicators (KPIs) to assess the effectiveness of the customer service team.
2. Develop and implement strategic initiatives to meet or exceed challenging performance targets.
8. Cross-Functional Collaboration:
1. Collaborate with other departments, such as marketing and product development, to address customer needs and concerns.
2. Share insights from customer interactions to inform business decisions and foster a cohesive organizational culture.
9. Technology Implementation:
1. Stay abreast of technological advancements in customer service tools.
2. Implement relevant technologies to improve service delivery and ensure Better Body Co. remains at the forefront of industry innovation.
10. Customer Engagement Initiatives:
1. Develop and execute advanced initiatives to engage customers, including loyalty programs, newsletters, and community events.
2. Build lasting relationships with customers, aligning engagement initiatives with the company's health and wellness values.

• Proven experience in a senior customer service management role, preferably in the health and wellness industry.
• Exceptional leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• In-depth knowledge of customer service processes and industry best practices.
• Demonstrated success in implementing innovative technologies and strategies to enhance customer satisfaction.
• Track record of achieving and exceeding performance metrics.
• Bachelor's degree in Business, Marketing, or a related field might be a bonus

Work Arrangement

• This is a full time position based in Singapore.
• We work Monday to Friday, 10am to 7pm SGT (GMT+8). 

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.
• Join us at Better Body Co. and contribute to our mission of promoting health and wellness through exceptional customer service. Lead a dedicated team and shape the future of customer experience in the health industry!

Job Family Descriptor

The TDA role provides End to End technical leadership and ownership for post sales engineering of
customer solutions, engaging with Pre-sales, Product Engineering, Service Delivery, Service Assurance and the customer, through design, delivery and migration stages. Provide level 4 support for design related support issues. Serves as a technical expert on solutions design and implementation requirements to address business needs. Analyses the functionality and constraints of recommended solution/changes across multiple systems/platforms/applications. Also plans and implements processes and systems for effective delivery of complex solution sought by customers. Roles in this function require broad and deep technical knowledge and experience across varying infrastructure requirements, development, design and re-engineering.

Minimum qualification & experience

8+ years industry background

· Experience & expertise in minimum 2 SDWAN OEMs design & deployments ( Cisco, Versa and Fortinet preferred)

· Expert Level certification ( Equivalent to CCIE) in technologies such as Routing and Switching, Service Provider,

· Application Acceleration and Optimization

· Excellent communication and documentation skills

· Design related background

· Ability to demonstrate technical knowledge & industry best practices under pressure

· Basic Coding skills desirable

· Telecommunication Product or Solution Design related background

Key Responsibilities

Post-sales design documentation, implementation and migration of advanced complex solutions
for managed enterprise customers. Complex solutions consist of multi-product services. The TDA’s
role is to ensure that these services interoperate and integrate into the customer environment.
· Such products consist of but not limited to SDWAN, MPLS, Ethernet, IPSec VPN’s, VoIP,
Video Conferencing, Orchestration, WAN Optimization, Managed Security Services, Cloud
Services, Managed Hosting and Complex Migration Planning,
· In general, TDA engineers must be expert level certified in one or more disciplines. Have a broad
understanding across the technical landscape within Telecommunications and Enterprise IT
architectures and have a natural ability to converse with both technical and executive audiences
· Basic Knowledge on programming & scripting including but not limited to Python, Yang, Perl, JSON
etc.
· The TDA will own the technical delivery of customer solutions and will be the technical interface
between the customer, product teams and project management during service delivery.
· Close engagement with pre-sales, technically validating solutions proposed are deliverable and all
technical aspects are clearly defined prior to contract signature. The TDA accepts technical
ownership of the solution at the point of contract signature.
· Engaging with and supporting pre-sales during contracting, with project management during
service realization and the training of Service Assurance, through design, delivery and handover
into lifecycle management.
· Lead customer-facing technical workshops in the delivery phase requiring excellent communication
with the ability to articulate technical concepts clearly to all levels of competency.
· 4th Line escalation. Providing support to 3rd line teams for OEM and design related faults.

Job Title: Guest Relation Manager（ID2094）

Location: Clarke Quay

Working Hours: 6 Days/54 Hours Per Week (Including Weekends & PH, Timing Based On Schedule)

Salary: $3500-$4500++

Job Description

• Welcome guests with a friendly and professional demeanor as they arrive at the restaurant

• Attend to guests’ inquiries and address any concerns or complaints promptly and professionally and ensure exceptional customer service throughout the dining experience

• Familiarise guests on their seating preferences, special requests such as daily specials and promotions

• Coordinate special events and private dining reservations with the management and servers

• Manage incoming reservations, either over the phone or through an online reservation system to ensure efficient seating and proper table rotation

• Work closely with the restaurant management, servers and other staff members to ensure seamless operations

• Ensure proper table settings and cleanliness before guests are seated while adhering to capacity seating limits

• Thank guests for dining at the restaurant and express appreciation for their patronage

Requirement

• Excellent interpersonal and communication skills

• Strong customer service orientation and approachable attitude

• Ability to handle pressure and remain composed during busy periods

• Organisational and multitasking abilities

• Previous experience in a similar role is advantageous but not always required

• Perm
• Portfolio: Manage leasing for flatted factories, data centers.
• Must have industrial leasing with min 4 years
• Preferably with flatted factories/data center experience

Job Description

• Lead and manage the leasing team to maximise occupancy for the industrial properties.
• Formulating and implementing strategies to maximise rental and occupancy of the properties within the Company’s industrial portfolio
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost
• Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions including but not limited to budgeting (2 times in a year)
• Carrying out substantive business development work to secure new tenancies prospects; identify market segments and provide lease management support
• Support Manager in preparing annual rental budget, rental forecast as well as monthly management reporting

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business, Marketing
• At least 4 years of relevant experiences in marketing and leasing
• Sound understanding of the real estate industry with an extensive network of contacts
• Strong presentation, negotiation and effective interpersonal skills
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Permanent position
• Hybrid
• Variable Bonus

If you are a skilled Physical Security Manager seeking an exciting opportunity, Control Risks has a perfect position for you! We are currently in need of a Physical Security Manager to join our client, a prestigious financial sector company based in Singapore. This is a contract role that will last for 5-6 months.

In this position, you will directly report to the CFO and be responsible for leading a small security team and a 10-person guard force. You will oversee all aspects of physical security for the company, including the security management of their main office locations in Singapore and their international subsidiaries. Your responsibilities will include incident and crisis management, coordination of Business Continuity Planning (BCP), leading an ongoing Security by Design (SBD) project, and actively participating in the company's internal audit cycle.

If you are ready for this exciting challenge, ideally we would like you to start in early February, before the commencement of the Chinese New Year celebrations. The contract will last until July, providing you with a rewarding opportunity to showcase your skills and make a significant impact on the organization.

• A Bachelor’s degree in a security-relevant field or comparable experience.
• A solid military or law enforcement background with at least 7 years of practical experience in a dynamic corporate security environment.
• Experience within the financial services or critical infrastructure industry would be highly valued.
• Reside in Singapore with authorisation to work.
• An extensive understanding of physical security systems and their components.
• Familiarity with crisis communications and operations, utilising risk management methodologies.
• Demonstrated experience working with access control and other security systems.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

• Permanent position with variable bonus.
• Experience in full cycle of GL.
• With leadership experience.
• Able to work in a fastpace environment.

Job Description

• Financial Accounting

o Ensure that accounting for monthly / quarterly / yearly closing are completed on

time and accurately

o Review monthly closing TB and sign off for reporting submission

o Prepare / Review monthly closing journal

o Review accounts reconciliations and schedules

o Review monthly bank reconciliation for sign-off and follow-up

o Control chart of a/c, review consistency, control a/c creation and archive

o Assist FM in annual policy renewal review

o Assist FM in preparation for accounting practice documentation

o Provision policy review and proposal

o Ensure compliance to accounting standards

o Audit review support (External and GCAD review)

o Annual Statutory Accounts, XBRL

• GST and Tax

o Provide assistance and research correct treatment

o Review and submit GST quarterly returns

o Prepare / Review tax & deferred tax computation for accounting provision

o Finalise corporate tax computations for review by HO and tax consultants

• Implement and review controls

o Continuously review processes to ensure that controls are in place

o Recommend and implement new controls where necessary

• Feasibility studies / capital expenditure purchases

o Provide financial analysis for new projects / purchases

o Review government tender submissions for financial requirements (bankers’

guarantees, working capital)

• Provide advice, guidelines and Instructions to shared services centre and operations on new issues / clarify current practices
• Preparation and finalization of budget and forecasts

o Provide assistance to reporting team to formulate budget and forecasts

• Review and co-ordinate insurance coverage of company’s assets
• IT matters

o Implement and test new programs developed to ensure that they function correctly

based on our requirement

o Set up parameters and interfaces in GDMS for new models and/ or franchise.

• Degree in Accounting & Finance or equivalent professional accounting qualification (e.g. ACCA)
• More than 5 years of relevant working experience in accounting
• Good Excel skills
• Able to work in fast-paced environment

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• MNC and fast-pace environment
• Variable Bonus

Responsibilities:

• Report directly to the Managing Director, overseeing the sales portfolio with a focus on substantial EV growth in Singapore.
• Collaborate with marketing, product, and operational teams to create effective product positioning.
• Define market segments and develop marketing strategy and action plans.
• Monitor market trends, competitor activities, and customer needs for growth opportunities.
• Prepare yearly targets, sales plans, and periodic forecasts.
• Manage the P&L, distributor portfolio, and drive sales for passenger vehicles.
• Work closely with distributors on marketing and CRM activities.
• Liaise with various departments to ensure synergy between sales and other functions.
• Contribute to the preparation of quotations, pitches, proposals, and presentations for distributors.

Requirements:

• Posses degree in Mechanical Engineering or its equivalent
• Prior experience within the Automotive industry management will be an added advantaged

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

• Perm
• Audit experience and possess CPA/CA certification added advantage
• Must have at least 4 years of relevant experience
• Prior experience leading a team

Job Description

• Assist Line Managers with the preparation of weekly flash report
• Prepare monthly P&L statements for the assigned services. Ensure team members complete the monthly closing for their services on time
• Ensure accurate and timely preparation and distribution of monthly reports to the management. These include regional P&L, commentaries, actual vs. flash variance analysis, actual vs. budget gap analysis, etc.
• Prepare schedules for balance sheet accounts related to cost provisions, unearned/ unbilled revenue, cost recoveries, stock and prepayments. Ensure appropriate actions are taken, and in a timely manner
• Liaise with external auditors on audit matters and manage the audit process
• Drive preparation of regional forecasts (quarterly) and budget (annually). This includes ensuring reasonable assumptions are used by Line Managers and the forecast/ budget is reflective of current conditions and business plan. Revenue and cost drivers are to be properly analyzed and presented to management. Ensure submission of reports within stipulated deadlines
• Being an effective business partner to the regional director and managers. Take pro-active steps to engage regional director and managers in understanding the performance drivers in greater depth, going beyond a pure reporting function. Drive value added analysis to provide useful business insights to support/ improve decision making
• Ensure efficient and effective operation of disbursements process – include ensuring disbursements are checked for accuracy, relevant supporting documents are submitted and verified, disputes are resolved promptly, monthly reconciliations are prepared and discrepancies are followed up, and any advances given are accounted for/ recovered timely
• Identify areas of improvements to existing processes/ systems. Take on lead role in system implementation/ improvement projects
• Other ad-hoc work or projects may be given from time to time

• Degree in Accounting with a CA/CPA qualification or its equivalent
• At least 4 years of relevant experience
• Possess audit experience in accounting firm
• Experience in shipping is a plus
• Proficient in Microsoft Office applications with strong working knowledge of MS Excel
• Good team player and manager with capability to lead, develop and drive performance of the team members
• Able to multi-task and work in a fast-paced environment with tight deadlines

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Bonus

• 18 days annual leave
• Medical and insurance coverage
• Hybrid role

• Perm
• Must have at least 5 years of Quantitative Research and team management experience
• Strong communication and presentation skills
• Highly comfortable dealing with large datasets and familiarity with scripting

Job Description

• Demonstrate thought leadership across all levels
• To confidently lead a small team of researchers
• Develop junior members on critical thinking and computational thinking skills
• Able to solve problems creatively, and pivot responsively to operational changes
• Conducting presentations of research results and analyses
• Strong in articulating concepts and ideas in clear and precise manner
• Deployment of adjacent teams for operational work
• Scripting, processing and delivery of accurate survey datasets to clients
• Maintaining excellent relationships with all stakeholders

• Any Bachelor’s degree. (Majors in Mathematics, Engineering, Business, Science, Computing, or any numerical fields preferred)
• At least 5 years of working experience, with leadership roles
• Excellent presentation, communication and public speaking skills
• Analytical with attention to details
• Highly comfortable dealing with large datasets using software (eg. SPSS, R, Python, Power BI etc.)
• Competency with Microsoft Office, and intermediate to advanced skills in Powerpoint and Excel
• Familiarity with scripting and data collection platforms (e.g. WinCATI, Sensus, Forsta) an added advantage
• Fluent in English and one or more of the following languages - Chinese, Malay or Tamil (to handle multilingual stakeholders)
• Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Variable Bonus
• Hybrid
• Birthday leave
• Company medical and insurance

PRISM+ is a rapidly growing and ever-evolving organisation based in Singapore. This role reports to the Product Director and will take charge of the management of a category of hardware products. We are in search for an experienced Product Manager in Air-conditioning/Displays/Home appliances industry for our products.

As the Product Manager, you will be responsible for the strategic planning, commercialization, operationalisation and drive the growth of your product category. You are involved full product lifecycle management which includes define requirements based on customer feedback, market trends, market research, and business goals. You will work closely and support cross functional teams and our partners, and become the point of coordination for ensuring the products deliver the best value and experience for our customers. You will need to be able to build strong rapport, be curious, meticulous and have solid technical competency.

Key Responsibilities:

• Develop and execute go-to-market strategy by taking into consideration of the global view. e.g.: opportunities and target customers, initial development of the positioning, value proposition, pricing framework as well as initial capacity plans).
• Source, build and maintain relationships with our partners, working closely to design and manufacturer new product models.
• You would be required to lead and drive product development, conducting consumer and market research, define product requirements, lead and drive product launches, developing and maintaining user manuals and manage product roadmaps and timelines.
• Partner with software development on the product requirements and oversee smart home integration for the product category.
• Identify and prioritize new product opportunities for the product category, based on market trends, customer needs and competitive analysis.
• Work with marketing to monitor and drive product success.
• Drive innovation within product area with industry trends and best practices.
• Ensure senior management are up to date with reports and communication on the progress of the product category.

Requirements:

• Bachelor’s degree in a relevant discipline e.g., Management, Marketing, Commerce, Engineering or Finance.
• Minimum of 8 years’ relevant working experience in B2B product management experience with ability to independently lead the agenda.
• No fear of the unknown. You have to be an analytical self-starter, comfortable with complete uncertainty as we look to venture into new product lines or models. You need to be able to dive in and test all angles without supervision.
• Data driven. You need to be able to structure, quantify and qualify information on product research, and present this to stakeholders explaining the logic. Comfort with spreadsheet software and data modelling is essential.
• Strong Business acumen – Understanding of the wider environment within which our business operates and implications of e.g., trends / shifts in sustainability and consumer perception, brand owners’ opportunity & challenges, and being able to drive actionable insights and articulate what products/services to offer to accelerate profitable growth.
• Detailed oriented with strong project management skills on multi-market projects
• Excellent communication skills in English is a must, with a strong preference for candidates with the ability to communicate in Mandarin Chinese at a Business level.

Benefits:

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave

Job description

Primary Objectives of Position

Manage information security operation to ensure the safe use of information systems and assets as well as protect information assets against cybersecurity threats.

Manage various stages of projects in conception and initiation, planning, execution, performance/ monitoring, and project closure.

Job Responsibilities

• Establish, implement, and maintain a sustainable information security framework that effectively addresses evolving and diverse cybersecurity threats.

• Perform risk assessments on IT systems, network and applications for vulnerabilities and implement security controls to reduce identified risks to an acceptable level.

• Perform information security audits to determine security violations and inefficiencies and recommend effective security controls.

• Hold management review and lessons learned meetings to help improve information security measures and incident handling process.

• Monitor security alerts/ logs from IT systems, network and applications against baselines and gather publicly available information to identify precursors or indicators of cybersecurity attacks.

• Contain and eradicate cybersecurity incident effectively to prevent recurrence and restore systems and recover normal operations as quickly as possible.

• Publish security advisories, conduct security workshops, and share lessons learned to improve users’ awareness regarding information security matters.

• Oversee information security investigations with internal team, funders, and local authorities and/ or 3rd party providers.

• Participate in various meetings and share compliance/ performance reports and audit findings to Management teams.

• Liaise with internal and external stakeholders in implementing information security related measures or projects.

The above activities are no means exhaustive and are subjected to amendment whenever is needed.

Job Requirements

Minimum Education / Qualifications

• Degree in Information systems or equivalent.

Minimum Years of Relevant Experience

• 2 years’ experiences in setting up and managing information security operations.

Knowledge/Skills

• Experiences in ISO27001 ISMS, CIS, and/ or NIST frameworks.

• Experiences in managing threat, vulnerability and incident, and understanding in digital forensic investigation, tools, and processes.

• Knowledge in security protections, practices, or solutions like Firewall, IDS/ IPS, network segmentation, DLP, WAF, NAC, WiFi security, cryptography, endpoint protection, OWASP, etc.

• Certifications in CISA, CISM, CISSP and/ or PMP will be an advantage.

• Knowledgeable in Microsoft Office and other Windows and web applications.

Attributes (functional or leadership competencies)

• Meticulous and hands on.

• Excellent communication and written skills.

• Strong analytical and problem-solving skills.

• Team player with excellent interpersonal skills and multi-tasker.

• Customer-centric and proactive.

Job Description

a) To report and assist the Project Director (EHS) and oversee the overall safety aspects of project(s).

b) The detailed duties and responsibilities include but not limited to the following:

i) Develop, implement & maintain EHS management system.

ii) Ensure compliance to corporate EHS policy, implement actions to drive compliance and improvements to maintain EHS Management Systems.

iii) Review any statutory updates, identify relevant EHS requirements, prepare procedures towards achieving compliance to the new statutory requirement.

iv) Lead and facilitate compliance, EHS internal audit/surveys.

v) Organize and lead regular EHS inspections, meetings, and monitoring of corrective/preventive action.

vi) Review new processes and lead risk assessment relevant to the new processes.

vii) Responsible for corporate EHS reporting requirements.

viii) Lead incident/accident investigation, write up report and follow up on effectiveness of implemented action.

ix) Plan and facilitate EHS training programme to increase safety awareness.

x) Coordinate and work together with all departments, contractors/vendors to advise on all EHS related issues.

xi) Promote zero accident culture in the company to strive group EHS KPI targets.

xii) Ad-hoc matters as assigned which is necessary for the execution of the project.

Job Requirements

i) Bachelor’s degree in engineering or health and safety related disciplines.

ii) Minimum 5-10 years working experience as WSHO for A1 building contractor or EHS management role.

iii) Possess valid MOM registered WSHO, NEA registered ECO and PUB Registered ECMO license.

iv) Good communication skills, team player, good knowledge and understanding of ISO9001, ISO14001 and ISO45001, good written and spoken English.

About the role:

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are rapidly growing, ever-evolving, and seeking new teammates to join us. This role reports to the Product Director and will take charge of the management of a category of hardware products. We are in search for an experienced Product Manager in Air-conditioning/Displays/Home appliances categories for our products.

As the Product Manager, you will be responsible for the strategic planning, commercialization, operationalisation and drive the growth of your product category. You are involved full product lifecycle management which includes define requirements based on customer feedback, market trends, market research, and business goals. You will work closely and support cross functional teams and our partners, and become the point of coordination for ensuring the products deliver the best value and experience for our customers. You will need to be able to build strong rapport, be curious, meticulous and have solid technical competency.

Key Responsibilities:

• Develop and execute go-to-market strategy by taking into consideration of the global view. e.g.: opportunities and target customers, initial development of the positioning, value proposition, pricing framework as well as initial capacity plans).
• Source, build and maintain relationships with our partners, working closely to design and manufacturer new product models.
• You would be required to lead and drive product development, conducting consumer and market research, define product requirements, lead and drive product launches, developing and maintaining user manuals and manage product roadmaps and timelines.
• Partner with software development on the product requirements and oversee smart home integration for the product category.
• Identify and prioritize new product opportunities for the product category, based on market trends, customer needs and competitive analysis.
• Work with marketing to monitor and drive product success.
• Drive innovation within product area with industry trends and best practices.
• Ensure senior management are up to date with reports and communication on the progress of the product category.

Requirements:

• Bachelor’s degree in a relevant discipline e.g., Management, Marketing, Commerce, Engineering or Finance.
• Minimum of 8 years’ relevant working experience in B2B product management experience with ability to independently lead the agenda.
• No fear of the unknown. You have to be an analytical self-starter, comfortable with complete uncertainty as we look to venture into new product lines or models. You need to be able to dive in and test all angles without supervision.
• Data driven. You need to be able to structure, quantify and qualify information on product research, and present this to stakeholders explaining the logic. Comfort with spreadsheet software and data modelling is essential.
• Strong Business acumen – Understanding of the wider environment within which our business operates and implications of e.g., trends / shifts in sustainability and consumer perception, brand owners’ opportunity & challenges, and being able to drive actionable insights and articulate what products/services to offer to accelerate profitable growth.
• Detailed oriented with strong project management skills on multi-market projects
• Excellent communication skills in English is a must, with a strong preference for candidates with the ability to communicate in Mandarin Chinese at a Business level.

Benefits:

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave

Innovation matters. With best-in-class research and predictive analytical tools, NIQ BASES, the worldwide leader in analyzing and consulting on new products, remains at the core of our client's new product ideas, product messaging that inspires action, fresh packaging designs, and optimal product launch strategies. At NIQ, you will work with industry-leading marketers and see your work come to life. Have you ever wanted to modernize the brand and bottle design for an iconic beer company? How about discovering the next big energy drink? At NIQ, you can. Be curious. Be collaborative. Be forward-thinking. Join the Innovation team and work with our clients as a consultant, a problem solver, and the voice of NIQ BASES to our clients.

Learn more about BASES at: https://nielseniq.com/global/en/landing-page/bases-innovation-renovation-and-brand-success/

Responsibilities

Work with a team of analysts to ensure prompt delivery of service to responsible clients to achieve the set financial objectives and other operational performance indicators.

• Assist the senior member in identifying a new business opportunity in the industry
• Constructs and implements the analytical plan
• Consult with clients regarding research designs and general study concerns
• Supervises direct reports by answering questions, providing constructive and consistent feedback, and conducting performance appraisals promptly
• Develop study design, and questionnaires, and discuss analytical plans with the modeling team
• Run market simulations, analyze study data, and provide report conclusions and recommendations, with minimal supervision
• Prepares and presents study results to clients
• Prepares client proposals and study designs and estimates costs of projects, with supervision
• Monitors changes in job costs and communicates cost changes to client, as needed

Client servicing

• Undertake sales activities in conjunction with the commercial team in terms of preparation and delivery of proposals and credentials
• Work with the Customer Success team on analysis to drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
• Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards
• Identify and recommend enhanced and new services that answer clients' business needs
• Build and maintain ongoing relationships with the identified key persons within the client organization

A little bit about you

Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with clients matters to you, and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers, and you’re always looking for what’s next.

The successful incumbent will represent the first line of defence and be a key stakeholder in driving the AML/KYC function within the region. The scope of work will be completed in accordance with IQ-EQ’s internal AML/CFT framework, as well as international and domestic AML/CFT regulations and guidelines, across a wide spectrum of service offerings, both internal and external. This role will cover both fund administration and corporate segments.

Tasks

• Managing the AML/KYC team in Singapore.
• Act as subject matter expert and main point of contact to clients and internal departments, providing support and guidance on all AML/KYC matters where required.
• Perform client and fund investor due diligence for new & existing accounts in accordance with MAS and CIMA AML/CFT rules, along with internal policies and procedures to identify and mitigate any risks for the clients and IQ-EQ.
• Manage end to end process including kick off projects and coordination with clients, and all other relevant stakeholders within the IQ-EQ teams.
• Review and conduct source of wealth & funds corroboration of clients and investors in line with regulatory requirements.
• Familiar with AML/KYC requirements for individuals and different types of entities e.g., Companies, Limited Partnerships, Financial Institutions, VCCs, Trusts etc.
• Well-versed in Enhanced Due Diligence for high-risk cases including PEPs, Adverse Media, Sanctions, and other independent recommendations to mitigate identified risks.
• Provide support to the business during preparation of escalation processes to the Asia Leadership Team and/or Group Risk & Compliance.
• Assisting in contributing to the updating and documenting of processes and procedures in all aspects of the AML/KYC cycle.
• Lead any system development projects and ensure all team members are updating the necessary registers and databases in a timely and accurate manner.
• Preparation of Key Risk Indicators and other management reports.
• Assist with client and internal ad-hoc requirements from time to time which include but are not limited to process walkthroughs, internal audit, AML questionnaires and/or regulatory inspections.
• Leading training of new and existing joiners, and other colleagues covering areas such as remediation projects, latest regulations, change in operational processes and refreshers as and when required.
• Implementing and driving efficiency within the team, supervising tasks performed by team members.
• Contribute ideas and participate in transformation and change initiatives to drive continuous improvement to further enhance key deliverables.

Other

• Support the department as required within the confines of role.
• Undertake any additional reasonable duties or special projects as required by the firm.

• MNC, attractive remuneration package
• Salary up to $8000, AWS, bonuses, Dental, medical
• Leadership skills
  North-East, 5 days work week
• Career advancement

Job responsibilities:

• Provide on-site product & system commissioning/servicing support.
• Support on product and application presentation to new and existing customers.
• Project/systems configuration and coordination, new product launch.
• Assist in distribution channels-technical related.
• Brain storming of ideas to support on special projects.
• Providing technical support to sales team.
• Handling complaints on technical issues and support marketing activities.

Requirements:

• Possess a Degree or Diploma in Engineering (with relevant experience).
• Knowledge of water treatment, hygienic and steam, food and beverage, pharmaceutical, semi-conductor industries is an added advantage.
• Minimum 8 to 10 years’ experience in Industrial/Technical products, particularly valves, sensors and process control instrument.
• Strong leadership skills and able to lead a team.
• A hands-on person.
• Able to communicate with customers on building solutions.
• Strong communication skills, Dynamic and goal-oriented, team player.
• Computer and PLC literate, proficient in MS Excel, Word, Powerpoint
• Knowledge of Adobe Photoshop/InDesign will be an added advantage.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

This role will assist the Director of Community Enablement (CE) to provide leadership to the Dementia Singapore Academy, to ensure that education, training, research activities are in line with the overall strategic direction of Dementia Singapore (DSG).

He/she is expected to stay abreast of the local and global dementia care landscape and work closely with the Director of CE to engage strategic partners to deliver evidence-based, up-to-date educational materials, training courses and consultancy services to build capability and capacity in the dementia care sector. He/she will provide clinical guidance for research-related activities and ensures that research and evaluation studies involving DSG clients, carers, staff, and volunteers adhere to research governance.

Responsibilities

• Lead the Academy team by providing strategic direction for the development of training programmes and consultancy services for the Community Care sector.
• Manage the operational budget for the Academy and provide oversight ‘to the business operations of the Academy to ensure the smooth implementation of strategic plans and operational efficiency.
• Engage relevant stakeholders, curriculum developers, trainers and subject matter experts to guide the development of dementia care training programmes and consultancy services which are person-centred, evidence-based, and relevant to the needs of learners.
• Lead the development of DementiaHub.SG in partnership with the Agency of Integrated Care and other key stakeholders; and identifies relevant educational resources to be developed in collaboration with subject matter experts to build a Dementia Friendly Singapore.
• Collaborate with the Care Services - Service Development team to evaluate the feasibility of research and evaluation studies to be conducted within DSG.
• Lead research studies in collaboration with Institutes of Higher Learning, Research Institutes, and other external agencies.
• Supervise the Research Executive who provides secretariat support for the DSG Ethics Review Panel, which reviews new research and/ or evaluation studies involving DSG clients, carers, staff and volunteers.
• Provide training or consultancy services in the Head’s areas of professional expertise as a dementia practitioner, where relevant.
• Any other duties as assigned.

Requirements

• Postgraduate qualification in allied health, social work, nursing, gerontology, dementia studies, or other health related fields.
• Certification in learning design, assessment development or workplace learning preferred.
• At least 8-10 years of work experience working with persons living with dementia and their carers in the community care sector.
• Competent in training delivery, curriculum design and workplace learning approaches.
• Familiar with research design, research ethics and governance, and programme evaluation approaches.
• Experience in inter-agency collaborations, especially in the areas of eldercare, mental health or dementia.
• Experience providing training and consultancy services, and project management preferred.

Business Development Manager (Solar energy)

Basic Salary: $3000 – $4000 + Commission Scheme

Working Days: 5 days work week

Working Hours: 9AM - 6PM

Job Description

• Individual who hunts for business opportunities in Singapore and Regional
• Responsible for operational level understand of the requirement of the client, conduct site visits, site feasibility, solar system design and complete execution.
• Involved in business development and structure commercial agreements for Solar projects including reviewing terms & conditions of contracts.
• Liaise and collaborate with suppliers, customers, EPC partners and government.
• Sensitive to the market trend and customer needs to identify new business opportunities and develop clientele base and sales
• Any other duties as may be assigned by the supervisor from time to time

Requirements

· Candidate with experience in solar project execution will be in advantage

· Good knowledge of the solar/renewables energy business, ideally with experience in the Singapore market

· Strong business acumen, communication and coordination skills.

· Able to work under pressure and comfortable with some travelling.

· Ability to market research, risk management and business cooperation.

Key Responsibilities:

• Lead and manage cross-functional teams to execute projects within scope, budget, and timeline.
• Develop and implement project plans, strategies, and timelines to ensure successful project delivery.
• Conduct market analysis, identify opportunities, and formulate business strategies to expand the company's global presence.
• Collaborate with various stakeholders including engineering, sales, marketing, and finance departments to align project objectives with company goals.
• Utilize expertise in measuring devices, sensors, and related technologies to contribute valuable insights to project development and execution.
• Oversee project budgets, resource allocation, and risk management strategies.
• Foster relationships with international clients, partners, and vendors to support project success in diverse global markets.

Qualifications:

• Bachelor's degree in Business Management or a related field;
• Proven experience (9 years) as a Project Manager in a multinational or diverse cultural environment.
• Strong background in measuring devices, sensors, or relevant industries.
• Excellent leadership, communication, and interpersonal skills.
• Ability to adapt to different cultural contexts and work effectively in international settings.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving abilities.

Job Scope

Leads the regional Service and Customer Support needs of customers served. Develops and drives the service business to exceed annual revenue and profit targets. The role will involve direct management of the ICOS and SPTS service support resources and coordinating support from other support orgs to ensure a positive customer experience for Packaging Channel customers across all product lines.

Customer Service

• Build strong customer relationships, establish technical credibility and penetrate at all levels of the customer’s technical organization
• Handles all facets of customer retention and satisfaction including participating in the resolution of customer concerns and defining and developing a customer contact strategy.
• Be proactive with customer management to identify potential areas of improvement and drive resolution (tool or customer service related)
• Coordinate factory support as required (BU, Product Support, Logistics, Sales, etc.)
• Manage local critical issues

Business / Finance

• Forecast and help manage yearly business revenue
• Plan, budget, and manage expenses to enable a balanced profitable service business
• Supports customers and promotes relevant CIPs and product improvements
• Understand all customer related agreements, equipment specifications, and Service Level Agreements
• Work closely with Account managers in the channel to drive P&S objectives (Product and Service)

General

• Analyzes operational processes, escalation procedures, and performs training gap assessments by finding opportunities for service delivery improvements and benefit to the customer / clients
• Liaises between customers and manufacturing, sales, field service, order processing and accounting to resolve status updates, production, delivery and billing inquiries
• Develop a solid understanding of the equipment base at your customer sites.
• Ensures adequate records and systems are maintained
• Track and review equipment, warranty, contract and escalation performance metrics
• Establish strong working relationships with other Business Units, Product Support, Regional Product Support, and Sales personnel
• Ensure all employees receive and maintain proper training
• Conduct performance reviews and appraisals for your team.
• Set clear goals for the team that support overall account goals and objectives
• Promote and role model safety in the workplace
• Adhoc special projects and tasks as requested by Management

Qualifications and Essential skills:

• Minimum Bachelor’s Level Degree and work experience of at least 10 years
• Strong customer orientation and advocacy
• Excellent project management, analytic and organizational skills
• Effectively communicate through writing and presenting in front of Senior Management
• Expertise in critical thinking and leadership with proven abilities in relationship management.
• Ability to work in a fast-paced environment on multiple tasks simultaneously
• Basic financial and budget management skills
• Ability to travel >25%