The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Join a Leading Innovator at TAK Products & Services Pte Ltd!

At TAK, we pride ourselves on being a passionate and creative bunch – always committed to creating the best products through innovation that will inspire our clients. Our company is built on a foundation of excellence, creativity, and integrity, making us a trusted partner in the global marketplace. We are seeking a friendly and proactive Showroom Executive to enhance our sales team and drive customer engagement in our showroom. The ideal candidate should possess exceptional customer service skills, able to work flexible hours, including weekends and have a keen eye for visual merchandising. This role is essential in creating an inviting environment that showcases our products while meeting and ensuring a memorable and enjoyable viewing experience.

Key Benefits:

• Join a supportive and collaborative Showroom team
• Salary and benefits package commensurate with experience
• Promote work life balance
• Clothing allowance
• Monthly grooming allowance
• Work in central area of Singapore

Key Responsibilities:

• Delivering an intuitive and enjoyable customer-centric experience. To interact and provide appropriate advice to visitor's need and attend to enquiries with a pleasant disposition at all times.
• Build customer profile by documenting and maintaining of customer’s data promptly.
• Ensure showroom is well maintained in a pristine condition at all times.
• Inventory management to ensure samples and collaterals are well stocked.
• Skillful correspondence on brand’s social media platform enquiries.
• Co-operate and work effectively with other Departments to resolve all customer related queries / requests.
• Ready to undertake additional showroom related tasks where necessary.

Job Requirements:

• Minimum GCE “O” Levels with at least 2 years of experience in frontline customer services.
• Proven experience in customer-facing roles, preferably in a showroom, retail or sales environment.
• Knowledge in home renovation or material supply processes is an added advantage.
• Ability to converse excellently with English and Mandarin speaking customers.
• Self-motivated, outgoing personality and above-average EQ.
• Resourceful in tackling different situations, and ability to think creatively and work independently.
• Professional and polished demeanour.
• Able to commit to 5.5 days per week (shift work) | Working Hours : Mon to Fri (10am to 7pm), Sat, Sun and PH (10am to 5pm).
• Only Singaporean or PR are required to apply.

By submitting your application for this role, you consent to the collection, use, and disclosure of your personal data by TAK Products & Services Pte. Ltd. for the purposes of processing your job application. We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. We are committed to protecting your privacy and ensuring the confidentiality of your personal data. For more information on how we handle your personal data, please refer to our Privacy Policy (https://tak.com.sg/about-tak/privacy-notice/). If you wish to withdraw your consent or have any concerns about the use of your personal data, please feel free to reach out to us by writing to [email protected]

Responsibilities and duties:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Requirements:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

• Support senior team in developing and executing communications strategies – PR, social media marketing, owned and earned content.
• Develop and sustain a deep understanding of the client's business, industry, and trends.
• Cultivating relationships with key spokespeople, media and influencers (in Singapore and across the APAC region).
• Be involved in developing new business proposals and pitching.
• Develop media monitoring and media coverage reports with an understanding of how to analyse and value coverage pieces.
• Ensure delivery of key milestones including presentations, approvals, and production.
• Writing and editing content for a variety of external and internal communications channels.
• Be responsible to create clear, actionable client-facing communications, status reports, campaign summary reports and general account activity reports.
• Immersing yourself in all things media – from the latest movers to monitoring the daily news agenda, analysing how outlets are covering key trends, developing media relationships…and everything in between.

Who we’re looking for:

• Fresh graduates or individuals with 1 - 2 years of PR agency experience.
• Excellent attention to detail, with a process driven approach
• Strong organisation and time management skills, with the ability to juggle a number of projects and tasks simultaneously and consistently deliver high quality work to tight deadlines
• Solid written and verbal communication skills
• Ability to work independently
• An interest in learning about and working across different industries

BENEFITS:

• Outlet monthly sales incentive
• 5 Days work per week
• 44 hours weekly (OT & Off in lieu compensation)
• Staff Meals provided
• Transport from Vivo MRT to FOC Sentosa directly in and out daily
• Referral Fee (Up to $3000/-) *
• Uniform provided
• Career Growth Opportunities
• Employee discount of 25%
• Birthday treat for 2pax (Worth up to $150)
• Leave Benefits
• Medical Benefits

RESPONSIBILITIES AND MEANS:

· Maintain a charming and groomed appearance as we greet our guests during their entrance to our venue

· Managing Reservations, walk ins & Event bookings below 40 guests

· Knowledge of the offers provided by the venue is required, such as Food, Beverage, Seating Options and Promotions

· Knowledge of Reservation Flow; Consumer View, Booking Platforms, Booking Processes

· Knowledge of Reservations/ Events Policies

· Monitor daily bookings and ensure assigned tables are prepared prior to their arrival

· Ensure that all requests are properly noted on reservation lists and followed up with

· Showing guests to their assigned tables

· Provide menu and announce server’s name

· As a member of the Front Desk, you will also be required to keep informative with the abouts in Sentosa; Ongoing and upcoming Events. Transport timings and methods. Directions and Map of Sentosa etc

· Know the profile of your guests before shift to anticipate and have a sense of who is visiting the Restaurant. Ensure all reservation requests and VIPs of the day are communicated to the respective service captains

· Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services

· Maintain constant awareness of operations and reservations on site

· In this role, you will be responsible for anticipating upcoming reservations, turnovers, and ensuring that walk-ins and last minute reservations are handled in a timely manner in each of the respective seating areas based upon turnovers, peak periods, and the current manpower availability to assure smooth operation flow

· Maintain efficiency in response; Phone Calls, Email Enquiries, Whatsapp Enquiries

· Constantly updated with incoming Reviews; appraise and bring up to the Team on Positive and Negative Reviews. Address customer complaints and escalate to the Guest Relations Manager

· Cashier duties; completing transactions, opening and closing cashier duties

· Data Reporting; updating of sales report

About Sembcorp Industries

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

Sembcorp has a balanced energy portfolio of 21.2GW, with 14.4GW of gross renewable energy capacity across 10 countries*.

Its urban development projects span over 14,000 hectares across Asia and have generated over 377,000 employment opportunities and attracted close to US$50 billions of investment capital.

Sembcorp is listed on the main board of the Singapore Exchange. It is a constituent stock of FTSE Russell Index, MSCI Singapore Index, Straits Times Index as well as sustainability indices including FTSE4Good Index, iEdge SG ESG indices and several MSCI ESG indices.

For more information, please visit www.sembcorp.com.

Responsibilities

In order to effectively undertake the responsibilities listed below, we are looking for a candidate who has experience in both corporate communications as well as marketing communications functions. This person will need to be a strong writer who is well-versed in the different types of content writing to communicate effectively in a corporate environment as well as in marketing copy. It is also essential to be experienced in digital marketing.

Key responsibilities include:

• Maintaining a clear and strong corporate image of the organisation through accurate and consistent application of the corporate identity and values, initiating and implementing corporate communication programmes and campaigns to strengthen the corporate brand. This includes corporate social responsibility initiatives, corporate events and trade conferences.
• Developing, drafting content and maintaining effective communications materials for both internal and external stakeholders including the corporate website, social media and other promotional materials.
• Strategising, developing and implementing campaigns for marketing communications purposes to promote our products and services. This includes online and offline platforms.
• Conduct media monitoring and manage crisis alerts.
• Any other ad-hoc duties as assigned.

Requirements

• Bachelor's Degree with minimum 8 years of relevant working experience
• Exceptional verbal, written communication and editing skills in English. Command of the Indonesian language will be an advantage.
• Experienced in strategising, developing and leading digital marketing campaigns.
• Experienced in executing communications initiatives and events overseas
• Strategic thinker with excellent project management, analytical and problem-solving skills with the ability to independently manage multiple projects
• Able to work effectively in a complex environment, to create and maintain excellent relationships with both internal and external stakeholders
• Meticulous with a strong sense of urgency and responsibility

At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

Institution-first Mindset – Put the interest of the Group ahead of individual interests.

Collaboration – Deliver through collaborating across markets, businesses and functions.

Accountability – Hold team and self-accountable to deliver on our commitments

Job Description:

The Cluster Customer Relations scope includes the end-to-end internal and external customer support to ensure complete, accurate and timely documentations in accordance with Company’s policy and related Regulatory Compliance. The duties and responsibilities include but not limited to the following:

A. Job Role

1. GIRO

• Ensure all children are sign up for GIRO
• Keep copy of all the GIRO forms to track whose GIRO is successful and rejected
• To observe and adhere to Skool4Kidz's policy to comply with all applicable primary and data protection laws in accordance with the Singapore’s Personal Data Protection Act 2012 (PDPA)

2. Arrears & Bad Debts

• To obtain updates from AFD on status of GIRO runs twice monthly
• To follow up with parents whose GIRO deduction is unsuccessful twice monthly
• To inform Principal of the arrears to be collected from Parents by NETS at the centres (Oversight)
• To escalate bad debts to respective Cluster Operations Director and assist in recovery actions

3. Reporting and Documentation

• To provide updates of their centres for management when required on Arrears report.

4. Audits Support

• To support the Principal for audits by internal and external auditors

5. Others

• To support respective Cluster Operations Directors in any other operational duties and special
• projects, if required
• Undertake any other Adhoc duties or projects as assigned by Supervisor.

B. Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
• Minimal 3 years of working experience in the related field is required for this position.
• Aptitude for reviewing data, strong analytical skills and meticulous
• Team Player
• Collaborate and support different units / stakeholders
• Able to adapt to fast pace
• Proficient in Microsoft applications such as Word, Excel and PowerPoint

• Address resident complaints and feedback related to the project site.
• Establish and maintain positive relationships with stakeholders living or working near the construction site.
• Prepare and update weekly reports, and compile monthly reports for submission to HDB.
• Perform general administrative tasks such as answering phone calls, filing, scanning, and maintaining accurate records.
• Undertake any other duties as assigned from time to time.

Requirement

• Working Location: West
• Working Days: 5 days
• Min 1-2 years of experience handling public relations

Industry: Retail/Distribution(Fashion&Apparel), Ecommerce

Location: Raffles Place (Near MRT Station)

Position: Influencer Marketing Manager (Job ID: 19113)

Working hour: Mon - Fri, 9am to 6pm

Position Summary:

Reporting to the Marketing Manager, Influencer Marketing Manager will manage our Influencer strategy across gifting, events and activations, and social content. You will be responsible for the development and performance of influencer marketing campaigns across social and offline channels. You will also build-up and manage our growing Influencer team, optimizing and scaling our existing programs, work closely with our in-house Creative team to drive impact across all social channels, and be responsible for establishing and building relationships with key industry partners on social platforms.

Job Description:

• Identify talent partners based on company initiatives and project needs, taking a strategic, data-driven, and holistic view of influencer marketing encompassing nano, micro, macro influencers, content creators.
• Continue to nurture our existing influencer community while looking to expand into new demographics and strengthen influencer relations by managing day-to-day communication with influencers via email, phone, text, etc.
• Maintain talent relationships and create connections with new partners through mailings, giftings and outreach on brand initiatives, building close relationships that create alignment and transparency.
• Exceed targets across revenue, engagement, messaging and follower growth, working closely with the social, communications and editorial teams.
• Manage influencer marketing forecast, budget, and optimizations based on business needs.
• Measure success of social media activations through KPIs and forecasting.
• Develop and manage an Influencer calendar that we can leverage across all our social channels.
• Stay on top of pop culture, social media, influencer trends, as well as emerging technologies and social media platforms and platform updates.

Job Requirements:

• Bachelor’s Degree or equivalent experience.
• 5+ years of related experience, preferably within Influencer Marketing, social media, or Public Relations in the fashion industry.
• An ideal candidates will have a personal rolodex of influencer and celebrity talent relationships with and an eye for new upcoming talent.
• Expert in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.
• Ability to think strategically and creatively.
• Flexibility to adapt quickly to changing business needs and dealing with ambiguity.
• PC Skills, including MS Office, and MS Outlook.
• Excellent written and verbal communication skills with keen attention to detail.
• Comfortable with occasional travel.
• Self-starter, ability to thrive in a fast-paced environment.
• We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your understanding and co-operation

Lee Xin Hui

EA Registration No: R22108046

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Product area

Google takes its responsibilities seriously, including engaging with government and other stakeholders on important public policy challenges. The Government Affairs and Public Policy (GAPP) team leads the company’s engagement with executive branch officials, legislators, regulators and third-parties in the formation of public policy. Working closely with Google leaders, GAPP seeks to identify key policy issues, listen carefully to others’ views and opinions, and distill and share the company’s perspective on those issues with external stakeholders. While we focus on challenges affecting the internet, our issue areas are increasingly broad and encompass many areas where public policy, business, and technology intersect.

Job description

As a member of Google’s Government Affairs and Public Policy team, you'll be part of a diverse global government affairs team, working across regions, product areas, and functions. You’ll combine creativity and intellectual excellence with the organizational skills to manage various campaigns, projects and initiatives. In this role, you’ll advocate for Google to bring external perspectives back into the company to inform our perception and direction. You're passionate about the opportunity to shape the future of how we use and build technology for everyone.

Additional job description

As a member of the Public Affairs team for the APAC region, you will be focused primarily on the Japan market. You will work with the broader Government Affairs and Public Policy team, and key cross-functional stakeholders in Marketing, Public Relations (PR) and Google Organization at the market level to shape Google’s efforts to demonstrate our positive economic and cultural impact on the country.

You will be a member of APAC GAPP team that develops our regional strategy to build and maintain reputation with policymakers and influencers, find common ground with stakeholders through events and convenings, and demonstrate Google’s value to policymakers in new and creative ways. You will design and organize critical plans and initiatives at the market level. You will need excellent investigative and organizational skills, the ability to communicate efficiently in person and in writing, an aptitude for learning, an ability to develop and implement creative ideas and the discipline to manage multiple projects with tight deadlines.

Qualifications

Job responsibilities

• Develop tactical policy direction for a full range of policy and geopolitical issues that impact Google as well as critical infrastructure, innovation, emerging technology and the web more widely.
• Represent the team on country level geopolitical risk for issues impacting Google operations in key APAC markets.
• Collaborate with internal stakeholders in the Japan, APAC and US headquarters.
• Engage government agencies, regional institutions, associations, think tanks, experts and others to support policies that will help create/maintain a user-focused online environment and an open internet.
• Provide support and advice to the GAPP Country Lead for Japan as well as the APAC Public Affairs Lead, including the execution of logistical arrangements.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience working on technology policy issues within government, think tanks, public interest groups, law, or relevant industry associations.
• Experience managing cross-functional projects.

Preferred qualifications

• Experience in politics, public advocacy or private sector government affairs, with an understanding of government tech policy and governance, cybersecurity, critical infrastructure and navigating the APAC geopolitical environment.
• Knowledge of the technology sector or issues impacting emerging technology (e.g., Artificial Intelligence, cybersecurity, competition, data, privacy, etc.).
• Ability to help, develop and deliver high level visits and events and programs in support of the policy agenda.
• Ability to write and translate complex issues into a language suitable for technical and non-technical audiences. Excellent decision-making, communication and presentation skills.

Position Overview:

We are seeking a seasoned IT Project Manager with a minimum of 10 years of experience to lead and manage complex IT projects, particularly in the public sector. The ideal candidate will have expertise in CRM solutions, a proven track record in project management within Singapore’s public sector, and a strong ability to deliver high-quality solutions that align with organizational goals. As this role involves working closely with government agencies, only Singapore Citizens or Permanent Residents (PR) will be considered.

Key Responsibilities:

• Project Planning and Execution:

• Lead the planning, execution, and delivery of IT projects, ensuring alignment with scope, budget, and timelines.

• Develop and maintain comprehensive project plans, including risk management, resource allocation, and milestone tracking.

• Stakeholder Engagement:

• Collaborate with public sector stakeholders to understand requirements, define project objectives, and secure approvals.

• Act as the main point of contact between clients, vendors, and internal teams, ensuring effective communication throughout the project lifecycle.

• CRM Implementation (Preferred):

• Manage projects related to CRM implementation and enhancement, ensuring systems meet business needs and compliance requirements.

• Work with technical teams to integrate CRM solutions with other enterprise systems.

• Public Sector Expertise:

• Ensure projects adhere to Singapore public sector IT governance frameworks, standards, and procurement processes.

• Leverage knowledge of public sector operational requirements to deliver tailored solutions.

• Team Leadership:

• Manage and lead cross-functional project teams, fostering collaboration and accountability.

• Provide mentorship and guidance to team members, ensuring optimal performance and professional growth.

• Budget and Resource Management:

• Oversee project budgets, ensuring cost-effectiveness and adherence to financial constraints.

• Allocate and manage resources effectively to meet project demands.

• Monitoring and Reporting:

• Track project performance and progress using appropriate tools and metrics.

• Prepare and present detailed project reports to senior management and stakeholders.

Qualifications:

• Experience:

• Minimum of 10 years of experience in IT project management.

• At least 5 years of experience managing projects in the Singapore public sector is mandatory.

• Hands-on experience with CRM solutions, such as Salesforce, Microsoft Dynamics, or similar platforms, is highly preferred.

Education:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.

• PMP, PRINCE2, or other relevant project management certifications are advantageous.

Technical Skills:

• Strong understanding of IT systems, enterprise applications, and system integration.

• Familiarity with public sector IT governance, procurement policies, and compliance standards.

Soft Skills:

• Exceptional communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.

• Strong analytical and problem-solving skills.

• Proven ability to manage multiple priorities in a fast-paced environment.

Requirements:

• Mandatory: Singapore Citizen or Permanent Resident (PR) due to public sector engagement requirements.

• Demonstrated experience in managing IT projects within the Singapore public sector.

• Availability to work on-site in Singapore as needed.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

Manager / Assistant Manager – Branding and Marketing Relations (PIAR) [NIE]

Responsibilities:

NIE is seeking to hire a Manager/Assistant Manager – Branding and Marketing Relations in the Public, International & Alumni Relations Department. This position oversees marketing, branding, and publicity for NIE to both internal and external stakeholders using various platforms. It ensures the alignment of NIE's image with its mission, vision, and values. The position also manages and plans corporate events and visits, ensuring positive brand experience amongst guests and visitors. This is a 1-year contract position.

The responsibilities include but not limited to the following:

1. Build and manage NIE’s brand identity and reputation

a. Enforce brand guidelines to ensure consistent use of the NIE identity across all channels and touchpoints.

b. Continuously review and refinement of NIE brand management strategies to ensure that the brand remains relevant.

c. Produce marketing and publicity assets both above and below the line.

2. Manage the NIE corporate website as business lead

a. Oversee the management of the NIE corporate website.

b. Develop strategies that would align key messages in line with the NIE roadmap to ensure currency and relevance of content.

c. Work with departments across NIE for content management and approval

3. Organise corporate events such as:

a. Visits.

b. Anniversary celebrations.

c. Centre launches.

d. Graduation events.

e. Alumni events.

Requirements:

· A university degree in Business, Hospitality, Marketing or Communications.

· At least three years of working experience in a relevant field.

· High-level of written and oral communication skills and strong networking skills.

· Proven experience in partner/event management, working with diverse teams to achieve objectives.

· Strong attention to details in presenting high quality marketing and communications content.

· Experience in PR, branding, marketing, content production or media relations will be an advantage.

· A dynamic team player who can also work independently.

· Adaptable and able to multi-task in a fast-paced environment.

· Strong conceptual and analytical skills.

· Good research skills with a keen eye for details.

Closing Date

The closing date of the advertisement is 5 December 2024.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to the availability of seats.

Job Summary

• Refer and familiarise with the following for daily operations:

1. Handling Customer Complaints at Call Centre
2. Pausing in Queuemetrics
3. Queuemetrics Logging Off
4. Queuemetrics Login
5. Web Portal Appointment Bookings
6. Appointment Booking for Australian Visa Application

• Provide prompt, accurate and updated information for all queries via incoming calls/emails.
• Committed, timely efforts to attain the targeted result by making outbound calls.
• Exercise initiative, discretion and courtesy, as far and as often as possible to inform, update, clarify, explain, solve/resolve issues and collect feedback from existing and potential customers.

Job Description

• Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
• Be adequately equipped to address all queries and concerns raised by external customers.
• Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes/events and other corporate or organisation-wide initiatives.
• Adopt a pro-active approach to:
• Stay informed of key products, services, initiatives, etc in order to address customers’ queries
• Assess customer’s interest, propose solutions/alternatives and solicit relevant feedback
• Familiarise oneself with and exemplify the organisation’s mission, vision and core values
• Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations
• Upgrade one’s skills and competence through attending courses, training, workshops etc.
• Ensure and maintain cleanliness & safety in the call centre and with its equipment and fixtures.
• E-mails being send to clinics / departments should be addressed to the concerned as instructed.
• Individual and Group KPI’s for SCC to be attained with the right attitude and team spirit.
• Strictly adhere to the instructions from the Executive for the effective functioning of the centre.
• Multi lingual officers should support the callers with the possible language other than English. Mandarin, Malay, and Tamil speaking assistance to be provided without any hesitation.

Job Requirements

• At least 2 years of relevant experience
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills
• A fairly high degree of patience, diplomacy, sensitivity, courtesy, problem-solving skills and self-motivation
• Able to work independently as well as in groups/teams with minimal supervision
• Conversant in at least two language
• A good and healthy sense of humour, although not mandatory

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

Job Description:

• Handle phone/video calls, emails and meeting with SNEF Members and/or Tripartite Partners professionally
• Advise SNEF Members on issues of immediate level of difficulty
• Collect and synthesize requisite data for analysis of human resource, industrial relations and business issues for management reporting
• Plan, organise and execute the division’s events, including pre and post event activities
• Integrate new technology and/or new compliance requirements to optimise and safeguard the IWR Team’s operations and service delivery

Requirements:

• Working knowledge of Singapore Employment laws, tripartite guidelines and compliant practices
• All the critical core skills under Skills Future Singapore Framework

(a) Thinking critically - with emphasis on sense making and transdisciplinary thinking

(b) Interacting with others - with emphasis on communication and collaboration

(c) Staying relevant - with emphasis on digital fluency and self-management

• Minimum 5 years of recent and relevant HR work experience

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Department: Human Resource

• Reporting to the Chief Human Resource Officer, you will partner leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives.
• Responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust, and appreciation
• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership. Workplace Relations
• Lead in AH Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders and HR team members in handling complex performance and disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in Human Resource or Business Management related discipline.
• Minimum 15 years of HR experience.
• Must have experience working in government sector with more than 500 headcounts
• Foundational knowledge of EA, IR, TAFEP
• Facilitative skills to work with staff
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

Interested applicants, please feel free to reach out to us at my email address

[email protected]

EA Reg No.: R1436439 | EA Licence: 17C8713

**We regret to inform only shortlisted candidates will be notified

• Involved in Housing & Development Board (HDB) projects eg:

-Rainwater harvesting initiatives for HDB

-Renovation and improvement works for HDB Hub toilets

-Upgrades and enhancements for multi-storey carpark facilities under HDB jurisdiction

• Liaised with residents, overseeing daily repair routines among workers.

• Clarified Repair Method Statements for residents, maintaining accurate records and adhering to Client’s specifications.

• Addressed resident feedback and complaints, reporting outcomes to the manager.

• Organized work schedules to prevent conflicts during repairs, fostering positive relationships with residents.

• Coordinated site inspections and managed defect rectifications.

• Planned and coordinated timely execution of works within flats, ensuring smooth project operations among residents, contractors, consultants, and authorities such as Town Councils and HDB. Proactively addressed complaints stemming from construction activities.

• Managed inquiries, feedback, and project-related complaints, following up with appropriate actions for resolution.

• Handled additional responsibilities as assigned.

• Involved in Housing & Development Board (HDB) projects eg:

-Rainwater harvesting initiatives for HDB

-Renovation and improvement works for HDB Hub toilets

-Upgrades and enhancements for multi-storey carpark facilities under HDB jurisdiction

• Liaised with residents, overseeing daily repair routines among workers.

• Clarified Repair Method Statements for residents, maintaining accurate records and adhering to Client’s specifications.

• Addressed resident feedback and complaints, reporting outcomes to the manager.

• Organized work schedules to prevent conflicts during repairs, fostering positive relationships with residents.

• Coordinated site inspections and managed defect rectifications.

• Planned and coordinated timely execution of works within flats, ensuring smooth project operations among residents, contractors, consultants, and authorities such as Town Councils and HDB. Proactively addressed complaints stemming from construction activities.

• Managed inquiries, feedback, and project-related complaints, following up with appropriate actions for resolution.

• Handled additional responsibilities as assigned.

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekend)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg emails
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Meta is looking for a Public Policy Associate Manager, Human Rights, located in Singapore.

This role will work creatively and dynamically to mitigate a broad range of human rights risks; enable rapid response to emerging content or product issues; and strengthen engagement with human rights defenders.

This role will report to the Director of Human Rights Policy. and will be a member of a creative and impactful global human rights team, bridging communities across human rights, tech, and business.

This position has the potential for significant impact in region and globally.

Responsibilities

• Support a range of due diligence projects and strategies to ensure we "know and show" our human rights risks, according to global standards
• Detect, analyze, and respond to APAC and global events, then develop strategies and action steps to mitigate rights risks, as well as manage case escalations
• Provide expert advice on human rights question and mitigations to a wide array of internal stakeholders, including policy teams, operational teams, and management.
• Collaborate internally and persuasively with partner teams across policy, operations, and legal.
• Support the needs of external stakeholders, including expert groups, civil society, and human rights defenders

Minimum Qualifications

• BA or equivalent professional qualification in any field
• 5+ years of professional work experience in human rights, conflict prevention/resolution, strategic or regulatory response, risk management, or related fields
• Knowledge of geopolitical, security, or socio-cultural issues in the APAC region, as well as of the impact of digital and new technologies
• Demonstrated operational or project/program management skills
• Experience in framing complex policy or technical issues, then building consensus and coalitions for action
• Strong writing and analytical skills.

Preferred Qualifications

• Strong knowledge of global human rights standards and principles, ideally including freedom of expression as well as the UN Guiding Principles on Business and Human Rights.
• Strong knowledge of in-region challenges faced by human rights defenders, women and girls, and/or other vulnerable groups
• Fluency in an APAC local or regional language as the candidate may be required to review policy in the local language
• Demonstrated experience working in internet or tech policy or operations

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Job Description

• Responsible for all public relations activities professional direction and execution of public communications
• Work collaboratively with headquarters and overseas offices on external and internal communications
• Develop marketing and communication materials including webpages, press releases, factsheets, videos
• Run Social Media and SEO/SEM project
• Support media/branding/marketing events

Skills and Abilities

• Understanding of the financial services industry and technology/finance industry
• Knowledge of media production, communication, and dissemination techniques and methods
• Familiar with digital content creation process
• Capable of working collaboratively with cross-functional teams
• Detail-oriented and able to work under pressure to meet deadlines
• An excellent team player
• Self-driven and multi-tasking ability with quality results

Qualifications

• Bachelor Degree in Communications / Marketing or other related majors, advanced degree preferred.
• At least 3-5 years of full-time experience in corporate communications and media relation experience.
• Experience of financial PR agency will be an advantage.
• Experience in U.S. market PR work or projects is a plus.

• Working Hours: 9am - 5:30pm
• Working Days: Monday – Friday
• Basic Salary Range: $10k - $15k
• Location: International Plaza (Tanjong Pagar MRT)

Responsibilities:

Oversee full spectrum of assurance client portfolio, The ideal candidate is single minded in their pursuit of ensuring compliance, ethical and achieves this goal through optimizing reporting procedures and driving the successful function of the audit team.

• Manage a portfolio of assurance clients , developing new client relationship to ensure business growth.
• Responsible for audit engagements’ quality is in compliance with professional standards and requirements, delivery, and budget including control of billings and payment collection.
• Performance other non-audit assignment such as - IPO, financial due diligent, valuation, etc.
• Possesses and conformance with up-to-date technical knowledge on auditing, IT and accounting.
• Coach and develop people by sharing knowledge with team members and helping team members attain experiences that cultivate technical competences.
• Actively impart technical skills to team members through on-the-job training (OJT), constant check on performance of the team and tries to resolve any discrepancies, if any.
• Manage multiple engagements concurrently with various teams to efficiently meet client deadlines.
• Ensure that auditing functions are completed in a professional manner and on the given time.
• Collaborate and communicate with the respective partners on client issue resolution and make recommendation for any legal, regulatory, and accounting issues that arise during an audit engagement.
• Conduct internal training for assurance and other departments on SSA, SSQM and FRS when required.

Requirements:

• Must possess a Practice Certificate and be registered as a Public Accountant with ACRA (Accounting and Corporate Regulatory Authority).
• Must hold the Chartered Accountant (CA Singapore) designation and be a member of the Institute of Singapore Chartered Accountants (ISCA).
• Proven track record in auditing Singapore-listed companies, demonstrating deep knowledge of relevant regulations and standards.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore

• 6 days’ work week (8 hours per day)

• Duty meal allowance

• Uniforms provided

• Attractive incentives & bonus

• Staff rates at Accor hotels in Singapore and worldwide

Job Responsibilities:

• To perform all duties associated with the cleaning of walkways, public areas and guest reception area of the hotel.
• Ensure that the condition of fixtures, fittings and building components are well-maintained.
• Any other relevant duties as assigned.

Job Requirements:

• Able to work on weekends and public holidays.
• Able to work on rotational shifts.
• Able to speak and understand basic English.

Job Description for Public Relationship Officer (Full-time)

Responsibilities:

• Plan and execute public relations programs to enhance project visibility and community engagement.
• Address and resolve conflicts, feedback, and complaints related to the project in a timely and professional manner.
• Collaborate with the Client to implement necessary actions and follow up on resolutions.
• Initiate dialogue with property owners, management corporations, Resident Committees, Citizens’ Consultative Committees, Town Councils, and other relevant parties as directed.
• Conduct regular and ad-hoc visits to residents affected by the works to gather feedback and provide updates on work schedules and other relevant issues.
• Be available 24/7 throughout the contract period to attend to public relations matters on-site.
• Maintain and update a PR database to record all communication, visits, and follow-up actions.
• Ensure bilingual proficiency (English and another official language of Singapore) in both spoken and written communication.
• Prepare monthly reports detailing feedback/complaints and actions taken.
• Serve as Secretary for briefings, meetings, and dialogue sessions with affected parties/residents and relevant committees.
• Maintain a professional appearance and wear proper identification pass during engagements with stakeholders.
• Arrange dialogue sessions with affected parties before the commencement of construction work to inform them about project details.
• Prepare and submit a detailed public relations statement and program to the S.O. for approval before the commencement of physical works.
• Design, print, and distribute pamphlets, notices, and other materials to inform affected parties about the project's impact and benefits.
• Provide periodic updates and disseminate information to affected parties until project completion.
• Provide support and assistance for functions and events organized by the S.O. or other relevant parties.

Qualifications:

• Experience in the field of public relations with appropriate qualifications.
• Bilingual proficiency in English and Mandarin is a plus.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Proven track record of conflict resolution and stakeholder management.
• Proficiency in maintaining detailed records and reports.
• Ability to work independently and as part of a team.

Working Area:

• Singapore
• $2,600 to $3,200 / Month

Founded in 2007 by renowned jewellery designer and gemmologist, Tanja Sadow, JDMIS is a dynamic enterprise that prides itself on providing inspirational, state-of-the-art of facilities and exceptional jewellery education. Located in the heart of the Civic/Arts Distrinct with two dedicated workshops, JDMIS delivers exceptional jewellery education in Singapore and online to students around the world! JDMIS also supports a specialized retail studio currently operating our of the Design Orchard Retail Space where its graduates can launch their jewellery careers.

The School’s mission is to enable the success of the next generations of jewellery artists and entrepreneurs. We strive to cultivate a sense of community in a nurturing, yet highly professional environment for our staff and students.

What makes working at JDMIS worth it:

• International and multi-cultural: you will interact daily with colleagues, instructors and students from various countries and ethnicities
• Dynamic and fun: our agile team makes decision quickly with no politics or red tape, while maintaining a high standard of work and SOPs
• Professional empowerment: As with most specialized small businesses, each member’s responsibilities can be broad, but we also welcome innovative ideas and suggestions and let you expand your experience through various projects.
• Work-life balance: we avoid any over time to ensure our staff will be able to enjoy personal and family time
• Generous staff discount for all jewellery courses that the school provides! You are more than welcome to take up courses on your off days.

For more information about the JDMIS, please visit www.jdmis.edu.sg

Responsibilities

Are you passionate about being a successful salesperson who forms meaningful relationship with your clients? Are you looking for a fulfilling experience in jewellery and/or education?

As one of the first people students meet as they enter the Jewellery Industry, your role in guiding them towards the skills they need to achieve their goals is crucial. Most students who come to JDMIS find us by themselves, and many do not know how to navigate the industry or how they can make jewellery a rewarding part of the lives. It is your salesmanship and enthusiasm that can turn interested visitors into eager students who may then become passionate and successful jewellery artisans and professionals.

The successful candidate will:

• Be familiar with course details, schedules and selling points so that you can communicate to potential students effectively.
• Work as part of a team to up-sell/cross-sell courses to achieve our monthly sales target.
• Be alert and ready to have quick but constructive responses to questions asked during conversations. You want to be able to notice what students say so that you can advise them accordingly, and also take the opportunity to generate interest in them about suitable courses.
• Build a relationship with clients so that you can understand their goals and point them in the right direction.
• Bring your own experiences and ideas and share them with the team as we constantly work towards improvements. Be able to remain calm should difficult situations arise with customers. Diligently navigate and update JDMIS’ database of students, potential students, courses, and products.
• Follow established procedures while keeping an eye out for potential improvements.
• Enjoy helping people in a creative environment and take pride in your work.

Work Schedule:

The school is open every day except Friday, from 10am – 7pm (Sundays we open slightly later at 11am instead). Members of the sales team come are expected to come in 30 minutes before the opening time to ensure that we are ready to welcome students.

We have a 44-hour work week and all staff are committed to working on at least one day of the weekend

Requirements:

• You should be able to hold a conversation with your clients with excellent English. It is important that you can communicate constructively and clearly to individuals and groups alike
• GREAT personality – someone who loves meeting people and cares about providing good service!
• You should be comfortable with working on a computer.
• Ideally, we are looking for an experienced salesperson with 5 years of relevant working experience. However, what is most important is enthusiasm towards your work and the willingness to learn. If you lack specific sales experience but feel like this could be a good fit, you should still apply!
• Applicants must be willing to work in Bugis - this is not a remote or WFH position.

To apply for this position, please send your Resume and any supporting document to [email protected]. You may also call us at 6221 5253 during office hours for any inquiries.