Job Overview:The Customer Service Officer is responsible for providing exceptional support to customers through various channels, including phone, email, and chat. This role involves addressing customer inquiries, resolving issues, and ensuring a positive experience with the company’s services.

Key Responsibilities:

1. Customer Interaction:Respond to customer inquiries in a timely and professional manner.
   Provide accurate information regarding products, services, and policies.
   
2. Issue Resolution:Identify customer issues and provide effective solutions.
   Escalate complex problems to senior staff or relevant departments when necessary.
   
3. Record Keeping:Maintain accurate records of customer interactions and transactions.
   Update customer accounts with relevant information.
   
4. Feedback Collection:Gather customer feedback to improve service and products.
   Report common issues or trends to management.
   
5. Team Collaboration:Work closely with team members to ensure consistent service delivery.
   Participate in team meetings and training sessions to enhance skills.
   
6. Product Knowledge:Stay informed about company services and services to effectively assist customers.
   

• Perform front desk duties like Walk-Ins, answering treatment inquires, answering phone calls.
• Able to understand customers aesthetic requests and book appointments accordingly
• Ensure customers inquires and/or complaints are handled in a timely manner
• Effectively communicate with the team and doctors to ensure maximum client satisfaction in terms of needs and service
• Maximise sales opportunities wherever : Promote products, tell about latest treatments, showcase doctors.
• Follow up on clients on post procedure, treatment progress and following appointment/s for next treatment or review (continuity of business)
• Equip oneself with Customer handling : Provide professional customer service, possible treatment recommendation, Skincare knowledge)
• Perform reception and administrative duties as required. POS, day to day closing)
• Work together with the marketing team to further understand the make-up of our customers

Requirements

• Min N / O level
• Min 3 to 4 years of customer service exp from luxury retail / Airline / Hotel / healthcare industry

Mon - Fri: 11am - 8pm

Sat: 11am - 4.30pm

Healthcare industry

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

The Opportunity

• Adecco is partnering with a leading bank to look for a compliance risk officer for Independent Compliance Risk Management (ICRM). This associate will be responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet business and customer needs.
• Contract till mid Feb 25 (maternity cover)
  
  Responsibilities:
• Designing, developing, delivering and maintaining best-in-class Compliance, programs, policies and practices for ICRM.
• Translating ICRM strategy and goals across clients, products and geographies in a succinct and clear manner; provide direction and guidance on the programs. Serves as a subject matter expert on Compliance programs.
• Providing oversight and guidance over the assessment of complex issues, structuring potential solutions and driving effective resolution with other stakeholders.
• Identifying and assessing key compliance risks. Ensuring compliance risks are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite statement and all policies and processes established within the risk governance framework.
• Monitoring adherence to Compliance Risk Policies and measuring compliance risk through a robust control framework and ensuring that reviews are conducted consistently across each entity on a regular basis to confirm that controls identified are operating effectively.
• Performing complex analyses of comparative data, preparing and presenting regional and global reports related to compliance risk assessments, and monitoring of compliance related issues.
• Keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2 to 5 years of experience
• Expertise of Compliance laws, rules, regulations, risks and typologies;
• Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
• Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level
• Experience in managing regulatory exams and relationships with examiners, auditors etc.
• Awareness of regulatory requirements including local and US laws, international and industry standards

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply ICRM officer
• We regret to inform that only shortlisted candidates will be contacted

The IT Security Officer (ITSO) will oversee the security of the IT infrastructure, serving as the primary contact for all security-related issues.

Key responsibilities include:

• Be the point of contact for IT security matters for 24hrs x 7 days.
• Provide IT security consultancy and advisory to Agency.
• To assist agency to consolidate, track and report the status of security advisory received from GITSIR, CSA, NCSC etc.
• Follow up with respective Facilities Management Team on the implementation of the remediation against the security advisory received, IOC scanning and reporting, patching of the system and vulnerability for systems in HQ DC.
• Provide ad hoc, monthly report for Privilege Access Manager, Early Detection and Response solution, Database Activities Monitoring, log review, account review etc.
• Review of logs capture in the syslog server from all the systems in HQ.
• Support in the IT security audit, compliance audit, and security related matters.
• Work on quarterly Vulnerability scanning and remediation with ATFM and provide reporting and track the status.
• ITSO resources will be full time dedicated to support all related IT security requirement.
• ITSO shall work with IT security engineer to Conduct Quarterly or OnDemand VA Scan all system and follow up with IT Facility Management on the remediation to meet IM8 timeline.
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
• Any other ad hoc duties as assigned by supervisor.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

2-Year Contract via Agency

Job Responsibilities:

• Carry out inspection and maintenance of electrical equipment in Desalination Plant
• Perform troubleshoot and implement solution for safety and maintenance work
• Supervision of contractors and perform administrative duties to ensure high quality of work and comply to safe work procedures

Minimum Requirements:

• Diploma in Electrical Engineering
• Experience in maintenance of water treatment/ Desalination Plant will be an advantage

This position will be based in Jurong Island, company transport is provided at Jurong East/ Choa Chu Kang MRT station.

The Job:

• Promotes Safety culture in the workplace.
• Responsible for the preparation, compilation and maintenance of safety manuals to ensure compliance with safety regulatory standards that meets the Company’s HSE policy and objectives.
• Responsible for ensuring the Safety Management System is maintained and properly followed to comply with internal, customer, and regulatory requirements, and that it meets the Company’s HSE policy objectives.
• Continuous review of the HSE Manual and its’ implementation

The Requirements:

• ISO45001 certification
• bizSafe Star certification
• Licencing with authorities related to HSE

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

1-Year Contract via Agency

Job Responsibilities:

• Disseminate and enforce company policies and procurement procedures to user departments
• Assist Head of Section with procurement activities for new projects
• Manage and oversee purchase orders and contracts for all plants
• Ensure all purchases and contracts follow company procurement policies
• Collaborate with other departments on tender and contract activities
• Ensure proper contract execution and compliance with SOX requirements
• Follow up on contractual requirements and provisions with vendors
• Monitor overdue reports for contracts, purchase orders, insurances, and security deposits, sending reminders to departments
• Manage vendor master data in SAP MM and SAP B1 (vendor creation and qualification)
• Conduct vendor performance reviews annually and after contract completion
• Oversee tender sales

Minimum Requirements:

• Diploma holder
• 2-3 years experiences in procurement, contract tendering and admin
• Willing to work in Jurong Island

This position will be based in Jurong Island, company transport is provided at Choa Chu Kang/ Jurong East MRT station.

• Safety Compliance:Ensure adherence to local, state, and federal safety regulations.
  Monitor and report on compliance with safety policies and procedures.
  
• Risk Assessment:Conduct regular safety audits and risk assessments to identify potential hazards.
  Develop and implement corrective action plans to address identified risks.
  
• Training and Education:Organize and conduct safety training sessions for employees.
  Create safety manuals and materials to promote awareness and understanding of safety practices.
  
• Incident Investigation:Investigate accidents and near-misses to determine root causes.
  Prepare reports and recommendations to prevent future incidents.
  
• Emergency Preparedness:Develop and implement emergency response plans and procedures.
  Conduct drills and training exercises to ensure readiness for emergencies.
  
• Collaboration:Work closely with management and employees to foster a culture of safety.
  Collaborate with other departments to ensure safety is integrated into all operations.
  

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Key Responsibilities (Senior Management Office)

• Responsible for providing the full spectrum of administrative support to the Senior Management Office.
• Coordinate, schedule, and organize meetings that include preparing of meeting agenda, materials, and supporting documents, drafting minutes of meeting, and providing support in the follow-up and tracking of matters arising.
• Conduct data collation, data analysis, and preparation of presentation slides, reports, and documents.
• Assist the department in the planning and executing strategic and operational high-impact projects.
• Handle purchase and work requisition processes, from calling suppliers for quotation to submitting invoices to Finance for payment.
• Prepare and submit all expense claims and records for the department.
• Handle incoming and outgoing correspondences.
• Perform typing, faxing, sorting, filing, scanning, photocopying, and recording of documents and forms.
• Responsible in organizing and managing calendar schedule including meetings, clinical work and events for all his roles.
• Responsible in the arrangement of overseas travel schedules and itineraries.
• Other duties as assigned by Reporting Officer Key Requirements
• Bachelor’s degree in any discipline from a recognized institution with a keen interest in healthcare. Fresh graduates are welcome.
• Proficient in Microsoft Office (Word, Excel and PowerPoint).
• Strong written and verbal communication
• Detail-oriented with the ability to manage multiple priorities and deadlines
• Outstanding interactive skills with stakeholders
• Possess strong analytical and problem-solving abilities

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Opportunity

• Adecco is partnering with a leading bank to look for a KYC/SOW Officer
• Starts off as a 6 months contract, with high chance for extension/conversion

The Job

• Responsible for ensuring timely, complete and accurate processing of account opening (including performing all relevant controls) for individual and corporate accounts, KYC reviews and timely escalation/reporting of any discrepancies.
• Review all account opening and other supporting documents required for individual and KYC information updated in the system
• Provide expert advice on documentation to Client Advisors on complex account structures
• Perform name searches in the bank approved search engines
• Liaise with KYC / AML team / COO office as appropriate for the account setup
• Monitor document deficiencies as per bank control procedures
• Training of Front office staff on legal documents and KYC related subjects
• Ensure the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions
• To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes
• To understand and maintain the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes
• Escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions.
• Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement

The Talent

• Diploma / Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred
• Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 2-3 years
• Good knowledge in Know Your Client procedures
• Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply KYC SOW Officer
• We regret to inform that only shortlisted candidates will be contacted

2-Year Contract via Agency

Job Responsibilities:

• Responsible for the proper supervision and execution of maintenance and overhaul of all control and instrumentation equipment
• Supervise contractors to ensure good quality and progress of maintenance works, full compliance with contract specifications, and to report on performance of contractors
• Assist the Engineer in investigation of plant defects and outages
• Perform trouble-shooting and rectification of fault and maintenance works, carry out inspections and monitor condition of plants

Minimum Requirements:

• Technician: Relevant NTC II or ITC certificate such as Electrical/ Mechatronics/ Mechanical
• Technical Officer: Diploma in Engineering (Electrical/ Electronics/ Mechatronics/ Control) or equivalent
• Experience in Power, Utilities/ Petrochemical or Process Plant will be an advantage

This position will be based in Jurong Island, company transport is provided at Choa Chu Kang/ Jurong East MRT station.

1-Year Contract via Agency

Job Responsibilities

Seeking a dedicated professional to oversee contract administration, ensuring that all contract documentation and operational processes are aligned with our operational plan and business policies.

• Overseeing contract matters, including account setup, contract activation and termination, vetting summaries, and maintaining physical contract documentation
• Managing meter-related tasks such as setup, activation, deactivation, and removal
• Ensuring compliance with audit requirements and retail policies
• Liaising and managing communication with external parties like MSSL and PowerGrid on customer-related issues
• Maintaining databases, including SAP, customer portals, and department mailboxes
• Supervising junior staff and ensuring that operational workflows and manuals are in place for staff training
• Administering and implementing processes in compliance with EMA and MSSL requirements
• Reviewing work processes to simplify, standardize, and automate them
• Handling ad-hoc projects as assigned

Minimum Requirements

• Degree in any discipline
• Min 3 years related working experience/ Fresh graduates are welcome to apply
• Proficiency in MS Office – Excel and Word
• Meticulous, good interpersonal &problem-solving skills
• Good communication skill
• Fast learner who can work independently while maintaining a team-oriented mindset

This position is based at Somerset.

What the role is

The Environmental Monitoring & Modelling Division (EMMD) puts in place and manages a comprehensive air and water quality monitoring programme to ensure that effective monitoring of the air and water quality and enable policies to be formulated to improve air and water quality.

You will be part of the Modelling and Research team within the Modelling and Instrumentation Department (MID) under the EMMD, and be responsible for carrying out air dispersion and water quality modelling studies to assess and quantify the impact of policies and developmental projects on air and water quality. The team also carries out air and water quality research projects and data analysis to better understand air and water quality issues in Singapore.

What you will be working on

As part of the team, you will be responsible for the following: (i) Run simulations on air and water quality dispersion models to assess impact of new developments, track impact of pollution incidents, and identify sources of pollution, to support NEA’s policies and operations; (ii) conduct air and water quality research to provide insights on air and water quality issues in Singapore and provide recommendations to solve these issues.

In addition, you will cover the following:

• Customise and validate off-the-shelf dispersion models to support air and water quality assessments
• Develop and enhance dispersion modelling systems including an air and water quality forecasting system for Singapore. This could involve working with external agencies or appointed vendors
• Analyse and assess trends of air and water quality data using advanced data analytics
• Carry out data analysis using statistical tools, e.g. SPSS, etc, to assess possible impact of air and water quality due to related effects arising from climate change, and/or other factors
• Evaluate the methodology, risk impact assessment matrix, and air and water quality impacts for development projects, and where necessary conduct independent modelling runs to validate the impact assessments
• Collaborate with research institutions and internal stakeholders on scoping, planning and conduct of research studies
• Keep abreast with the latest developments in air and water quality modelling and research
• Carry out and manage research projects on understanding the sources, characteristics and environmental chemistry of air and water pollutants
• Work with local and international institutes and cultivate relevant research partnerships
• Perform procurement, finance and admin duties related to the various work items and/or projects
• Carry out presentations, prepare submissions and participate in various projects

What we are looking for

• Degree in Geography, Environmental Science, Earth System Science, Physics, or Chemistry
• Some knowledge in air and water quality, dispersion modelling software, GIS, data analytics, and/or statistics (e.g. SPSS) would be an advantage
• Demonstrate critical and analytical thinking and ability to articulate views clearly
• Driven, self-motivated and resourceful
• Demonstrate ability to undertake work both individually and part of a team
• Good command of spoken and written English
• Good communication and presentation skills
• Demonstrate critical and analytical thinking skills and ability to articulate thoughts and views clearly
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Scientific-Executive-Scientific-Officer--Modelling-and-Instrumentation-Dept-_JR-10000033799

• Perform front desk duties like Walk-Ins, answering treatment inquires, answering phone calls.
• Able to understand customers aesthetic requests and book appointments accordingly
• Ensure customers inquires and/or complaints are handled in a timely manner
• Effectively communicate with the team and doctors to ensure maximum client satisfaction in terms of needs and service
• Maximise sales opportunities wherever : Promote products, tell about latest treatments, showcase doctors.
• Follow up on clients on post procedure, treatment progress and following appointment/s for next treatment or review (continuity of business)
• Equip oneself with Customer handling : Provide professional customer service, possible treatment recommendation, Skincare knowledge)
• Perform reception and administrative duties as required. POS, day to day closing)
• Work together with the marketing team to further understand the make-up of our customers

Requirements

• Min N / O level
• Min 3 to 4 years of customer service exp from luxury retail / Airline / Hotel / healthcare industry

Mon - Fri: 11am - 8pm

Sat: 11am - 4.30pm

Healthcare industry

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

1-year Contract via Agency

Job Responsibilities

Account Servicing Role:

• Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries
• Familiarise with the three key segments which the are expected to handle day to day: Residential, Small Commercial and Tenants
• Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market
• Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

OR

Sales Role:

• Adept at growing our Residential and Small Commercial segments through the acquisition of new prospects and retention of existing customers alike
• Versatile in selling our Residential and Small Commercial solutions over various channels including hotline, online or even in person
• Supporting the the team for account servicing matters will also be required from time to time (e.g. peak periods)
• Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market
• Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

Minimum Requirements

• Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company
• Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required
• Prior experience or knowledge in relevant industries is an advantage
• Adequate proficiency in MS Office
• Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus
• Diploma/ Degree in related field(s) is an advantage
• Fresh graduates are welcome to apply

This position is based in Somerset.

1-Year Contract via Agency

Job Responsibilities:

Technical Officer (Office Hours with weekend/ Public Holiday OT)

• Operate water treatment Plants (Inclusive of Demineralization, Wastewater Treatment, Electro chlorination), Chemical dosing system for Boiler water treatment and sampling system
• Support the Engineer in Plant operation work and implementing Permit-to-Work system via safe isolation/ de-isolation of plant equipment
• Perform routine Plant check and laboratory analysis
• Ensure chemical safety and compliance with environmental regulations through site monitoring
• Assist in purchases for reagent, consumables and equipment maintenance

Technician/ Technical Officer (Shift Role)

• Operate water treatment Plants (inclusive of Demineralization, Wastewater Treatment)
• Support the Engineer in Plant operation work and implementing Permit-to-Work system via safe isolation/ de-isolation of plant equipment
• Perform routine Plant check, perform water sample analysis, calibrate and upkeep laboratory instruments
• Ensure chemical safety and compliance with environmental regulations through site monitoring
• Assist in purchases for reagent, consumables and equipment maintenance

Minimum Requirements:

Technical Officer (Office Hours with weekend/ Public Holiday OT)

• Diploma in Chemical/ Environmental Engineering (or equivalent) with minimum 3 years of related experience in Utilities, Power, Petrochemical or Process Plant
• Fresh graduate or NITEC in Chemical/ Environmental Engineering (or equivalent) with minimum 6 years of related experience in Utilities, Power, Petrochemical or Process Plant are welcome to apply

Technician/ Technical Officer (Shift Role)

• Diploma in Chemical/ Environmental Engineering (or equivalent) with minimum 3 years of related experience in Utilities, Power, Petrochemical or Process Plant
• Fresh graduate or NITEC in Chemical/ Environmental Engineering (or equivalent) with minimum 6 years of related experience in Utilities, Power, Petrochemical or Process Plant are welcome to apply

Final shortlisted candidates might be invited for a site show around (depends on past experience).

This position will be based in Jurong Island, company transport is provided at Jurong East/ Choa Chu Kang MRT station.

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Duration: 1 yr contract

Salary; Up to $3K + 1 month completion bonus

Location: West

Working Hours: 5 days office hours

Job Scope:

• Provide the full range of administrative support activities to the team and the team lead, including managing complex global calendars, scheduling high-level, time-sensitive meetings, managing travel arrangements and completing expenses.

• Assist with meeting scheduling, conference room reservations, teleconference set-up, external individual visit to the site and associated meeting logistics.

• Ensure effective and efficient team communications (including managing records and files) by managing communication tools such as Teams.

• Manage meeting minutes, meeting follow-ups and expedite flow of work.

• Create and maintain distribution lists, organizational charts and maintain electronic files.

• Manage timely and accurate tracking of team’s budget and expenses.

• Work with internal systems (e.g., purchases, various approval processes). For example, manage purchase orders through the system and track invoices.

• Manage incoming/outgoing mail, including the appropriate handling of sensitive and confidential correspondence.

• Support projects and initiatives as needed.

• Manage own time, professional development and prioritize workflow.

• Work well in self-directed environment, with minimal instruction, assumes increased levels of responsibility and takes accountability for decisions and outcomes.

• Take personal accountability for quality of own work that impacts the department and understands impacts of actions.

• Complete quality work on a timely basis, using judgment to identify most urgent issues and working to resolve them immediately.

• Provide back-up assistance in the absence of other administrative colleagues.

Job Requirements:

• Min. Diploma/ Degree in any field

• Min. 1-4 years’ experience in administrative role

• Experience using applications, such as Concur, WebEx and Ariba will be an added advantage

For interested applicants, please send your updated resume to: [email protected] All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

The Job:

• Promotes Safety culture in the workplace.
• Responsible for the preparation, compilation and maintenance of safety manuals to ensure compliance with safety regulatory standards that meets the Company’s HSE policy and objectives.
• Responsible for ensuring the Safety Management System is maintained and properly followed to comply with internal, customer, and regulatory requirements, and that it meets the Company’s HSE policy objectives.
• Continuous review of the HSE Manual and its’ implementation

The Requirements:

• ISO45001 certification
• bizSafe Star certification
• Licencing with authorities related to HSE

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• · Answering customers enquiries, feedback, complaints and warranty claim via hotline & emails
• · Provide technical support for resolution of customer problems, incidents, issues, request and queries
• · Escalate issue and follow up.
• · Data entry all cases into system accurately and timely
• · Respond to customer email timely
• · Apply to procedure, process and meet KPI

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Responsibilities

• Processing of priority requests from compliance or local authorities
• File and/or Review escalated Suspicious Transaction Reports (STR) for consideration of further escalation to Group Regulatory Compliance Unit for STR filing,
• Conducting Standard and/or Enhanced Customer Due Diligence reviews,
• Customers and internal stakeholder engagement on request of information and documents,
• Exit and closure of customer banking relationships,
• Activities progress tracking through MIS update and reporting,
• Provide AML advisory support to internal stakeholders where required.
• On demand risk management projects and activities, including optimisation, Risk Prioritisation Approach and AI RegTech initiatives.
• Assist with ad-hoc duties as assigned

Requirements

• Diploma/Degree in any relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

• Responsible for managing, processing and reviewing the KYC information and documents for client onboarding or periodic review
• Work, coordinate and liaise across businesses and compliance units for timely completion of account onboarding and periodic review
• Follow thoroughly the CDD and KYC review with relevant parties e.g. external and internal stakeholders to facilitate the collection of KYC and relevant documents including tax information/documents and ensure clients are onboarded or account information are refreshed/updated in accordance with the company’s AML/KYC standards
• Perform AML Risk Assessment on both account opening and periodic reviews of existing relationships. This includes reviewing the adequacy of SOW/SOF corroboration and identifying any AML risk
• Adhering to the Company’s Standard Operating Procedures and keeping abreast of changes to any regulatory requirements on AML/CFT communicated by the team
• Ensuring established policies, procedures and processes are compliant with new requirements/changes and consistency of workflows amongst team members
• Other ad-hoc duties and tasks assigned

*Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

*

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Guest Relations & Operations Associate

We are a serviced apartment located in the heart of Singapore, and our employees enjoy working with us because we offer:

- Work-life balanced shift schedule

- Supportive work environment

- Training and performance assessments for internal promotion

- Career opportunities to advance in the hospitality industry

We are looking for a Guest Relations & Operations Associate with a competitive salary of up to $3,500.

Job Responsibilities:

- Handle guest check-ins, check-outs, and maintain accurate booking and payment records.

- Make bookings for guests, provide information on rooms, rates, amenities, and local attractions, and build rapport with guests.

- Collaborate with Reservations, Finance, and Operations teams on manpower and operation planning while managing guest requests.

- Perform general administrative tasks.

Requirements:

- Strong administrative, multitasking, and organizational skills.

- Proven customer service experience.

- Computer literacy.

- Experience in the hospitality industry (hotel experience is a plus).

- Leadership ability to manage and guide a team.

Location: Ubi
Working Hours :

• Monday to Friday 8.30-6pm

Jobscope :

• Handle Incoming call/email from gov hotline

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)