The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

• Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
• Efficient handling of call inquiries and providing general information of services in The SKILT centre
• ·Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
• Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
• Generate and calculate invoice, record, collect payment, and issuance of receipts on time
• Handle changes in billing, refunds, and credits.
• Handle closing, settlement, and payment collection
• Provide cross-coverage of other Service Relations Officer who may be on leave.
• Support operation functions as and when needed
• Monitor general hygiene and cleanliness of The SKILT Centre
• Any other ad-hoc duties assigned by the management

Requirement

• Fresh Diploma holders are welcome
• GCE ‘O’ Level or equivalent with 2 years’ working experience in administration, customer service and/or receptionist role
• Good interpersonal and communication skills
• Able to speak mandarin to mandarin speaking parents
• Positive working attitude and customer centric mindset
• Customer service mindset
• Meticulous and organised with attention to detail
• Ability to work independently and as a team.
• Enjoy working in fast-paced environment
• Proficient in MS Office
• Hard working and keen to learn
• Able to work on Saturdays

Location

Upper Thomson

5.5 days

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $3,500.00 per month

We regret that only shortlisted candidates will be notified.

• Liaise with sub-contractors, HDB, Town Council, consultant and residents.
• Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.
• Assist on phone calls and emails to answer resident’s inquiries. Make appointment for resident to attend inspection with BSC (Building Service Center) team.
• Weekly and Monthly Report: Processing of weekly & monthly reports, preparing IDMS report to ensure day-to-day operations are running efficiently and effectively.
• Roster Management: Assign Site Supervisor to attend joint inspection.
• IDMS system (Defects Management): Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.
• IDMS system (E-Appointment): Manage appointments online.
• Notice - Write notice to inform residents of any construction activities.
• Work together with Site Supervisor to generate work schedule before commencement of public facilities rectification work, such as internal driveway drainage cover, water pipe, etc.
• Generate work schedule for sub-contractors to rectify defects as soon as possible.
• Improvement work - Arrange unit improvement works for residents.
• Lift Monitoring - Report to related parties during emergency and lifts faulty, prepare daily, weekly & monthly reports.
• Guided viewing – Help residents familiar with the areas or facilities around the building.
• Understand BIT and Lock-up inspection before BSC starts.
• Maintain & upkeep of Information Centre & BSC.
• Any ad-hoc duties.

Qualifications:

• Minimum a Diploma or ‘A’ Level with 2 subjects passed
• Possess WSQ Certificate in Service Excellence
• Customer oriented with good communication and interpersonal skills
• Experience in customer relation works and fair construction knowledge would be an advantage
• At least 1 year of experience in a HDB BTO project
• Effectively bilingual in English and Mandarin (in order to handle queries and feedbacks from Mandarin-speaking residents/associates in regards with the maintenance matters.)

OVERVIEW

Weber Shandwick is the earned-first global communications agency with offices in 79 cities and a network extending to 120 cities on 6 continents. In the Asia Pacific region, the firm operates in 18 markets including owned as well as affiliates and representative firms in other locales – spanning Greater China, Japan and Korea, India and Southeast Asia. Our heritage in Asia Pacific stretches back more than 60 years.

Led by world-class strategic and creative thinkers, Weber Shandwick has won numerous prestigious awards in the industry. These include being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list and PRWeek’s 2024 Global Agency of the Year. The firm was also one of Fast Company’s Best Workplaces for Innovators in 2023, PRovoke’s Global Agency of the Year in 2023, and Asia-Pacific Healthcare Consultancy of the Year in 2022 and 2023. Other accolades include Campaign Global PR Agency of the Year and Best Network: Asia Pacific 2023, PRCA Gold Standard Award for Asia-Pacific Network of the Year 2023 and being the most awarded PR agency at the 2023 Cannes Lions International Festival of Creativity. Weber Shandwick has also been honored on Ad Age’s A-List in 2024 and 2020, and Best Places to Work in 2019. The firm was named PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. The agency was named PRWeek’s Purpose Agency of the Year in 2020 and 2021, Global Agency of the Year in 2015, 2016, 2017, and 2018, and Asia-Pacific PR Consultancy of the Year in 2017, 2019, and 2020. It was also ICCO Regional Network of the Year Asia Pacific in 2017, 2018, and 2019, and PRovoke’s Asia-Pacific Consultancy of the Year in 2017 and 2019.

Part of the Interpublic Group (NYSE: IPG), Weber Shandwick is the anchor agency within The Weber Shandwick Collective (TWSC) – the strategic communications and consulting network. Cumulatively, TWSC has earned more than 190 Cannes Lions.

Our Values:

CURIOSITY: We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION: We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

Courage: We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made

Impact: We strive to make a meaningful difference in everything we do. We owe it to our people, our clients and the world

About The Role:

• A strong understanding of the local media landscape (traditional and new age), cultural nuances, and communication trends
• Developing and implementing integrated communications strategies tailored to the APAC region (Singapore market understanding is critical)
• Experience of managing integrated campaigns/ consumer led campaigns in wellness, healthcare, pharma, consumer wearables/healthtech is preferred
• PR Agency work experience in Singapore market will be an advantage

Responsibilities:

• Develop culturally relevant content, including articles, and social media posts, aligned with the target audience.
• Collaborate with local influencers, experts, and content creators within healthcare/pharma guidelines and regulations.
• Gather intelligence, insights, local trends, news, and events for timely & relevant content into media campaigns.
• Build and maintain relationships with media outlets, journalists, and influencers.
• Storytelling support including media engagement and development of news hooks/newsjacking opportunities
• Coordinate and execute public relations activities, events, and media partnerships within the local market.
• Work closely with local industry associations, chambers, and marketing teams together insights, events, partnerships and explore possibilities.
• Familiarity with social media platforms, and digital media trends and insights in healthcare/pharma industry
• Oversight of accounting and financial operations
• Contribute to development of client tactical plans and cross-community implementation activities
• Successfully manage client expectations by ensuring adherence to timelines, budget and quality standards
• Develop initial client communications, key messaging and related materials
• Build client relationships, confidence and trust (at executional level)

Person Profile:

• 5+ years of relevant job experience in a PR agency, including team management, interdisciplinary team involvement, marketing and/or communications is required.
• Bachelor’s degree or equivalent in communications, marketing, advertising, public relations, media studies, business and/or related fields.
• Word, Excel, PowerPoint, and strong presentation skills are required.
• Have industry knowledge – solid understanding of brands in the category of Healthcare and Social Impact
• Possess project management capability and business acumen
• Are good at networking, negotiation, coordination and possess organization abilities
• Are an analytical thinker and can formulate insights

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Summary

• Refer and familiarise with the following for daily operations:

1. Handling Customer Complaints at Call Centre
2. Pausing in Queuemetrics
3. Queuemetrics Logging Off
4. Queuemetrics Login
5. Web Portal Appointment Bookings
6. Appointment Booking for Australian Visa Application

• Provide prompt, accurate and updated information for all queries via incoming calls/emails.
• Committed, timely efforts to attain the targeted result by making outbound calls.
• Exercise initiative, discretion and courtesy, as far and as often as possible to inform, update, clarify, explain, solve/resolve issues and collect feedback from existing and potential customers.

Job Description

• Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
• Be adequately equipped to address all queries and concerns raised by external customers.
• Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes/events and other corporate or organisation-wide initiatives.
• Adopt a pro-active approach to:
• Stay informed of key products, services, initiatives, etc in order to address customers’ queries
• Assess customer’s interest, propose solutions/alternatives and solicit relevant feedback
• Familiarise oneself with and exemplify the organisation’s mission, vision and core values
• Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations
• Upgrade one’s skills and competence through attending courses, training, workshops etc.
• Ensure and maintain cleanliness & safety in the call centre and with its equipment and fixtures.
• E-mails being send to clinics / departments should be addressed to the concerned as instructed.
• Individual and Group KPI’s for SCC to be attained with the right attitude and team spirit.
• Strictly adhere to the instructions from the Executive for the effective functioning of the centre.
• Multi lingual officers should support the callers with the possible language other than English. Mandarin, Malay, and Tamil speaking assistance to be provided without any hesitation.

Job Requirements

• At least 2 years of relevant experience
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills
• A fairly high degree of patience, diplomacy, sensitivity, courtesy, problem-solving skills and self-motivation
• Able to work independently as well as in groups/teams with minimal supervision
• Conversant in at least two language
• A good and healthy sense of humour, although not mandatory

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

• Involved in Housing & Development Board (HDB) projects eg:

-Rainwater harvesting initiatives for HDB

-Renovation and improvement works for HDB Hub toilets

-Upgrades and enhancements for multi-storey carpark facilities under HDB jurisdiction

• Liaised with residents, overseeing daily repair routines among workers.

• Clarified Repair Method Statements for residents, maintaining accurate records and adhering to Client’s specifications.

• Addressed resident feedback and complaints, reporting outcomes to the manager.

• Organized work schedules to prevent conflicts during repairs, fostering positive relationships with residents.

• Coordinated site inspections and managed defect rectifications.

• Planned and coordinated timely execution of works within flats, ensuring smooth project operations among residents, contractors, consultants, and authorities such as Town Councils and HDB. Proactively addressed complaints stemming from construction activities.

• Managed inquiries, feedback, and project-related complaints, following up with appropriate actions for resolution.

• Handled additional responsibilities as assigned.

• Involved in Housing & Development Board (HDB) projects eg:

-Rainwater harvesting initiatives for HDB

-Renovation and improvement works for HDB Hub toilets

-Upgrades and enhancements for multi-storey carpark facilities under HDB jurisdiction

• Liaised with residents, overseeing daily repair routines among workers.

• Clarified Repair Method Statements for residents, maintaining accurate records and adhering to Client’s specifications.

• Addressed resident feedback and complaints, reporting outcomes to the manager.

• Organized work schedules to prevent conflicts during repairs, fostering positive relationships with residents.

• Coordinated site inspections and managed defect rectifications.

• Planned and coordinated timely execution of works within flats, ensuring smooth project operations among residents, contractors, consultants, and authorities such as Town Councils and HDB. Proactively addressed complaints stemming from construction activities.

• Managed inquiries, feedback, and project-related complaints, following up with appropriate actions for resolution.

• Handled additional responsibilities as assigned.

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekend)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg emails
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Develop and maintain relationships with media contacts to secure coverage for the organization’s initiatives, events, and achievements
• Write, edit, and distribute press releases, media alerts, and other promotional materials to effectively communicate the organization’s message
• Plan and coordinate public relations events, press conferences, and promotional activities to enhance the organization’s visibility and reputation
• Create engaging content for various channels, including social media, blogs, and newsletters, to promote the organization’s brand and initiatives
• Assist in developing crisis communication strategies and respond to media inquiries during challenging situations to protect the organization’s image
• Monitor media coverage and conduct research to analyse public opinion and assess the effectiveness of PR campaigns
• Work closely with marketing, communications, and other departments to align PR strategies with overall business objectives
• Engage with key stakeholders, including clients, community partners, and influencers, to build positive relationships and enhance the organization’s reputation
• Prepare regular reports on PR activities, media coverage, and campaign effectiveness to evaluate the success of public relations efforts
• Advocate for and promote the organization’s brand identity through various channels to build awareness and positive perceptions in the market

Requirements:

• Minimum Diploma and above
• Strong verbal and written communication skills, with the ability to create engaging content and effectively convey messages
• Familiarity with social media platforms and their role in public relations, including content creation and audience engagement
• Excellent organizational and time management skills, with the ability to handle multiple projects and deadlines simultaneously
• Ability to work collaboratively within a team and contribute positively to group efforts while also being self-motivated

EA Reg. Number: R21100629

EA License Number: 22C1278

- To answer occasional phone calls from public

- Station on Site to attend to feedbacks

- Attend monthly site meeting and prepare minutes of meeting

- Need to do site administration work:

Purchase orders, compilation of Delivery oders, Workers attendance and Work pass and safety course attendance

- Minimum 2 Years experience in public relations service or hospitalities and tourism field

- 5 Days work week

Site Office Location:

Ang Mo Kio

Responsibilities:

• Manage public relations matter and reach out, engage, educate and liaise with property owners, occupiers and residents on all matters relating to the project
• Manage the team of PRO engaged by the contractors
• Develop, coordinate and supervise the public relation programme for the project

Requirement

• Diploma in Mass Communication or Public Relation
• At least 3 years of relevant experience as a Public Relation Officer in the construction industry
• Able to work independently and in a fast moving environment
• Contract role

Job Description

· Liaise with sub-contractors, HDB, Town Council, consultant and residents.

· Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.

· Monitor, update and feedback to residents on the status of Defects Rectifications, Complaints & etc.

· Assist on phone calls and emails to answer resident’s inquiries. Make appointment for resident to attend inspection with BSC (Building Service Center) team.

· Daily/Weekly and Monthly Report: Processing of daily/weekly & monthly reports, preparing IDMS report to ensure day-to-day operations are running efficiently and effectively.

· IDMS system (Defects Management): Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.

· IDMS system (E-Appointment): Manage appointments online.

· Notice - Write notice to inform residents of any construction activities.

· Work together with Site Supervisor to generate work schedule before commencement of public facilities rectification work, such as internal driveway drainage cover, water pipe, etc.

· Generate work schedule with Site Supervisors for sub-contractors to rectify defects as soon as possible.

· Brief residents to familiar with the areas or facilities around the buildings.

· Maintain & upkeep of Information Centre & BSC.

· Any ad-hoc duties.

Requirements

· Minimum 'O' Level and above, with Pass in O Level English Language

· Possess WSQ Certificate in Service Excellence (Level 1)

· Effective Customer Service Service Skills Course or equivalent

· Customer oriented with good communication and interpersonal skills

· Experience in customer relation works and fair construction knowledge would be an advantage

· At least 1 year of experience in a HDB BTO/HIP project

· Effectively bilingual

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

Responsibilities and duties:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Requirements:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Stratgeist is a full-service digital consultancy specialised in social media content and strategy. Our clients include major lifestyle, sports and consumer electronics brands, pharmaceutical & healthcare companies, medical centres as well as private specialists and clinicians. Our team has over 30 years of combined experience in marketing and media production and our goal is to help our clients maximise digital platforms such as virtual meeting services, social media channels and websites, to fully leverage digital marketing for growth. With an exciting and dynamic team environment, Strategist offers great prospects for growth and expansion.

Stratgeist also owns Media Platforms in the healthcare and automotive sectors with a viral social media presence across Asia. Our platforms are newscentric and viral with a combined viewership of over 10m views a month across social media platforms and channels. These platforms are powered by strategic partnerships, content collaborations and advertising opportunities.

Public Relations Specialist (Sports)

We are seeking an experienced and proactive Public Relations Specialist to lead and enhance our public relations efforts in the sports industry. The successful candidate will drive media strategies, build and maintain key relationships, and manage the image of athletes, sports teams, or brands across various media platforms. This role requires a strategic thinker with strong communication skills, sports industry knowledge, and the ability to work in a fast-paced environment.

Responsibilities and Duties

• Build and maintain relationships with sports journalists, media outlets, influencers and key industry contacts. Pitch stories, secure coverage and organise press conferences, interviews and media appearances.

• Develop and execute PR strategies and campaigns to enhance brand visibility, maintain positive public perception, and build brand equity. Identify and implement new PR tactics to reach target audiences.

• Act as a spokesperson and manage responses to PR crisis or media inquiries. Develop and implement crisis management plans, working with internal stakeholders to ensure clear and accurate messaging.

• Collaborate with social media teams to amplify PR efforts through digital channels. Craft press releases, media kits, newsletters and other PR materials, ensuring all content aligns with brand values and goals.

• Organise and promote sports events, media days, sponsorship activities, and community events to foster relationships with fans, sponsors and media.

• Manage relationships with athletes, influencers, and brand ambassadors, ensuring alignment on brand image and messaging across appearances, events and endorsements.

• Track and analyse the success of PR campaigns, media coverage, and social sentiments, preparing detailed reports and recommendations for future initiatives.

Qualifications/Skills

• A minimum of 3-5 years of direct experience in PR, preferably in sports or a related industry.

• Bachelor’s degree in Public Relations, Communications, Marketing, Sports Management, or a related field.

• Excellent verbal communication skills; effectively communicate with internal stakeholders at all organisational levels, vendors, and team members.

• Proficiency with media monitoring and reporting tools.

• Strong network of media contacts within the sports or a related industry.

• Experience with project management and adaptability: Ability to re-prioritize while working in a fast-paced environment, while maintaining attention to detail, establishing priorities, and meeting deadlines.

• Positive, hardworking and self-motivated person.

• Experience in crisis communication and reputation management

• Familiarity with sports marketing, sponsorship, and branding.

• Proficiency in digital and social media strategies.

Job Description

• Responsible for all public relations activities professional direction and execution of public communications
• Work collaboratively with headquarters and overseas offices on external and internal communications
• Develop marketing and communication materials including webpages, press releases, factsheets, videos
• Run Social Media and SEO/SEM project
• Support media/branding/marketing events

Skills and Abilities

• Understanding of the financial services industry and technology/finance industry
• Knowledge of media production, communication, and dissemination techniques and methods
• Familiar with digital content creation process
• Capable of working collaboratively with cross-functional teams
• Detail-oriented and able to work under pressure to meet deadlines
• An excellent team player
• Self-driven and multi-tasking ability with quality results

Qualifications

• Bachelor Degree in Communications / Marketing or other related majors, advanced degree preferred.
• At least 3-5 years of full-time experience in corporate communications and media relation experience.
• Experience of financial PR agency will be an advantage.
• Experience in U.S. market PR work or projects is a plus.

• Address resident complaints and feedback related to the project site.
• Establish and maintain positive relationships with stakeholders living or working near the construction site.
• Prepare and update weekly reports, and compile monthly reports for submission to HDB.
• Perform general administrative tasks such as answering phone calls, filing, scanning, and maintaining accurate records.
• Undertake any other duties as assigned from time to time.

Requirement

• Working Location: West
• Working Days: 5 days
• Min 1-2 years of experience handling public relations

· Perform front line service to all incoming calls and reservations for the restaurant.

· Providing first line of customer service to all guests

· Providing prompt response to all incoming enquiries and engage effectively with other teams in the restaurant.

· Maintain up-to-date information of events and activities so that guests will receive accurate and prompt information when requested

· Managing of all e-mail enquiries for restaurant’s events

· Handle first level guests’ complaints with calm professional and relay to the respective teams

· Proactive feedback collection and service recovery as and when needed.

· Follow up with guests to ensure request have been met to their satisfaction

· Any adhoc duties assigned by supervisor

Job Description

Workers Management

Co-ordination with projects teams on HR matters with regards to all issues related to workers.

·         Workers orientation including contract signing and company policies briefing.

·         Work Pass renewal matters including workers retention and repatriation.

·         Handle workers who absent from work/ tender resignation letter/ request to change site/ change trade/ home leave workers including air ticket arrangement.

·         Handle all workers’ enquiries, complaints, grievance or feedback and carry out investigation, interview, counseling, review and give solutions to the Department in charge.

·         Monitor workers’ daily attendance, find out reason of absence from work promptly, go dormitory to check and question uncontactable workers.

·         Issue memos, warning/ dismissal letter to workers as and when necessary.

·         Coordination till the case is closed when worker is required by the authority.

Work Accident and Sickness management

Accident case

· Follow up timely and closely on-site accident cases.

· Bring worker to doctor for treatment and review appointment.

Sickness

· Bring to company doctor, understand symptoms & recovery, and monitor attendance.

Education

The candidate must possess at least a Diploma, preferably in Human Resource Management.

Working Experience

• Preferably at least 3 years of Human Resource counselling working experience in the construction field.
• Able to start work immediately or within short notice.
• Full-Time position(s) available.

Skills

· Initiative, Positive Attitude,

· Good writing skills.

· Good analytical and problem-solving ability.

· Work independently without supervision and guidance.

At Little Paddington Preschool, we believe in creating a positive and supportive learning environment for young children, where both their development and family engagement are prioritized. We are looking for an Admin & Parent Relations Officer who is not only highly organized but also passionate about fostering strong relationships with parents and the school community. This is an exciting role that blends key administrative responsibilities with crucial parent-facing tasks to ensure smooth operations and enhance family-school partnerships.

Key Responsibilities

Administrative Duties:

• Manage and maintain accurate records of petty cash, daily collections, and enrolment reports.
• Input data into various platforms such as the ONE ECDA, including teacher details, Leave of Absence records, and subsidy information.
• Oversee the preparation and management of monthly logs, including school bus attendance and sign-in/out forms.
• Support parents with the purchase of uniforms, enrichment programs, books, and other school merchandise.
• Track school supplies and merchandise, conducting regular stock takes and ordering as necessary.
• Handle administrative tasks related to the collection of school fees, issuing receipts and invoices.
• Ensure children’s safety by assisting with school bus arrivals and departures.
• Assist the Principal with various administrative and operational tasks as required.

Parent Liaison & Communication:

• Act as the primary point of contact for parents, ensuring all queries and concerns are addressed promptly.
• Support the Centre Principal to facilitate clear and effective communication between parents and the school, keeping them updated on school events, policies, and their child’s progress.
• Maintain confidential records of all parent communications, feedback, and concerns.
• Support the management team in school improvement initiatives, particularly around enhancing parental involvement and communication.

Qualifications & Skills:

• Minimum qualification: A Diploma Business Administration, or a related field.
• At least 2–3 years of experience in an administrative or parent-facing role, preferably in a preschool or childcare environment.
• Strong organizational and multitasking skills, with the ability to manage various responsibilities simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with school management software.

Job Responsibilities

• Oversee the Superintendents'offices and Customer Relations (CR) centre
• Manage the CR assistant and office assistant
• Arrange entry pass, accommodation, transport, carpark and meal for customers
• Handle the visitor list, daily planner and Customer Feedback
• Prepare Customer Satisfaction Report
• Monitor inventory and verify invoices of vendors
• Support company events
• Take and collate project photos for publicity purpose

Job Requirements

• Able to develop good working contacts and good relationships with customers
• Willing to undertake other assignments when called upon
• Excellent interpersonal skills, handling and managing customers' complaints, ability to co-ordinate and organise levents and functions
• Bachelor of equivalent in any discipline
• Minimum 2 years of customers relations experience
• Training will be provided

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Yard)

51 Pioneer Sector 1 628437

(Islandwide transport provided)

Working hours

Monday – Thursday: 8:00am – 5.15pm

Friday: 8:00am – 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Business

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Objectives of this Role

• Act as the main point of contact in all matters relating to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Daily and Weekly Responsibilities

• Take inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
• Meet regularly with other members of the team to discuss progress and find new ways to improve business
• Generate progress reports to give to clients and higher-ups within the organization
• Identify, upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Job Requirements

• Professional experience in a sales or customer service role, preferably in IT/Technology/ Engineering domain
• Peferably possess more than 7 years of experience
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Good attention to detail and organizational skills
• Exceptional verbal and written communication skills
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills
• Excellent active listening skills
• Ability to build rapport and collaborate with others within the company and externally
• Understanding of consumer behaviors and industry trends
• Adequate, accurate product knowledge.
• Work location: Jurong East
• Singaporeans only

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

Scorpio Electric was founded in 2017 by Melvin Goh, a veteran in the automotive industry, and coincidentally a Scorpio astrologically. We’re a Singapore-based electric motorcycle manufacturer that focuses on design, performance, and technology — and operates as a subsidiary of EuroSports Global, Singapore’s leading distributor of luxury automobiles such as Lamborghini. Made for the eco-savvy urban individual, our electric motorcycles forge a symbiotic riding experience by combining power, intelligence and sophistication — all while accelerating the proliferation of low carbon transport.

We are looking for an Investor Relations Executive to act as the primary point of contact for existing and potential investors, addressing their queries, concerns, and requests promptly and professionally.

Prepare and distribute regular updates, reports, and newsletters to investors, ensuring transparency and keeping them informed about company performance, strategy, and market trends. Organize and manage investor meetings, webinars, roadshows, and other events to foster engagement and communication. Gather and analyze investor feedback to identify areas for improvement and ensure their expectations are met or exceeded. Maintain accurate records of investor communications, preferences, and histories in the CRM system. Conduct market analysis to identify trends, opportunities, and competitive dynamics that could influence business growth and investment strategies. Identify, negotiate, and establish strategic partnerships and alliances that align with the company’s growth objectives. Evaluate and recommend new business opportunities, including mergers, acquisitions, joint ventures, and market expansions. Prepare and present business development proposals, pitch decks, and financial models to potential investors, partners, and stakeholders. Attend industry conferences, seminars, and networking events to build relationships and promote the company’s brand and opportunities.

Requirements:

• Master’s Degree or Bachelor’s Degree in Finance, Marketing, Business Administration or related fields.
• Strong understanding of EV concepts, algorithms, and architectures.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and effectively.
• Strong analytical and problem-solving skills, with the ability to think strategically.
• Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to manage multiple projects and deadlines in a fast-paced environment.

If you are passionate about maintaining and enhancing relationships with investors while driving business growth through strategic partnerships, market expansion, and investment opportunities, we would love to hear from you.

Key responsibilities:

• Supporting PR manager with implementation of PR and media relations campaigns
• Writing, proofing and uploading creative blogs to be shared on all social media platforms
• Ensuring all social media platforms are managed and up to date with interesting and engaging content
• Helping organise and run all PR and marketing events
• Ensuring all branded materials are well-stocked
• Conducting market research and identifying publicity opportunities
• Monitoring industry news and competitor brands
• Assisting with the creation of press releases
• Creating, analysing and evaluating all PR coverage
• Liaising with press contacts to generate coverage
• Constantly generating ideas to pitch to senior staff

Essential requirements:

• Previous experience in a PR-related position
• Excellent written and verbal communication skills
• Previous experience managing deadlines
• Confident with Microsoft Office suite
• Night club establishment
• Working hours are 9pm to 5am, may include weekend and public holidays