NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Salesforce Tech Lead to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Create, design and lead the development of CRMs and solutions on the Salesforce platform including application integration and data migration, Sales, Service and Platform Cloud.
• Design and implement software components and having a very strong Service Oriented Architecture and integration background
• Lead the development of business requirements, specifications, process flows, application design, application configuration, testing and deployment
• Contribute the growth of the Salesforce practice through though-leadership, development of solution accelerators, reusable assets
• Works directly with clients to lead projects, facilitates business process analysis sessions, develop and deliver key components of Salesforce solution
• Deliver presentations to internal and external stakeholders on Salesforce capabilities and integration with other applications
• Develop delivery standards and best practice methodology and approach
• Provide mentoring and guidance to other team members

A little about you:

• B.S. degree in Computer Science, Business or equivalent years of professional experience in a relevant field.
• Experience in Salesforce CRM with end to end implementation experience
• Min 4-6 years in Salesforce implementations and completed at > 15 Salesforce projects
• Delivery or advisor of a complex Salesforce project with at least(ideally) 500 users, multiple departments/business units and across multiple countries
• Good understanding of system and data integration architecture and a strong understanding of relational databases (MySQL, SQL Server, Oracle, etc.)
• Experience and understanding of software development methodologies, e.g. Agile, Waterfall
• Certified in at least Sales and Service Cloud. Candidates with more Salesforce certifications, especially in PSS will be looked on flavourably.

Please share your CV at [email protected]

Job Description

The team is seeking a highly motivated senior software engineer that will write beautiful code and satisfy the customer through early and continuous delivery of working software.

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated peers, we welcome you to join this team. These are newly created positions with many opportunities for groundbreaking contributions.

What you will be working on:

● Design, develop, test, deploy, maintain and improve software applications.

● Improve software quality using Scrum practices such as code review and unit testing.

● Assist PO/BA on user stories refinement.

● Assist QA on test automation and bug fixes.

● Assist DevOps on build and release automation.

● Prepare interface specifications and other architecture documents.

● Adheres to Software Craftsmanship Manifesto.

Preferred:

● Able to identify potential technical pitfalls and challenges and set directions that will help to guide the team towards solving difficult technical problems.

● Support and develop software engineers by providing advice, coaching and development opportunity

● Experience in communication with business users, other technical teams and management to collect requirement, coordinate effort across teams and identify tasks and provide estimates

● Able to grasp business domain concepts and manage requirements coming from stakeholders.

● Abie to prioritize, communicate clearly and demonstrate a consistent track record of delivery and excellent software engineering skills

What are we looking for:

● Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.

● Familiar with cloud-native technology.

● Familiar with Clean Code, Design Patterns and Unit Testing.

● Familiar with multi-paradigm programming languages.

● Knowledge and experience in Java Spring Framework / Angular / Apache Spark / Data Engineering / ETL will be advantageous.

● Technical knowledge and experience in designing and developing applications in AWS cloud environment (RDS, Glue, Lambda, MSK) will be advantageous

● Working experience in Agile and UX development environments will be an added advantage.

● Good presentation and listening skills.

● Self-driven and motivated.

● Willingness to learn.

What to expect:

As a Software Engineering Technical Lead, you will play a critical role in leading a team of talented software engineers in designing, developing, and delivering high-quality software products. Outside of your own engineering team, you will need to work alongside other Tech Leads and closely with cross-functional teams, including Product Managers, Designers, and QA Engineers, to shape and execute the technical vision of our projects. The ideal candidate will have a passion for technology, a deep understanding of Agile principles, and the ability to mentor and guide team members to reach their full potential.

You will be working within a highly motivated agile development team to deliver high-quality software applications according to requirements. This may include:

Ø Web application front-ends

Ø Web application/API back-ends

Ø Automation scripts

There will also be opportunities to explore areas beyond software development, such as DevOps, cloud infrastructure, software QA.

Are you the one? If so, you will be entrusted to…

● Lead and mentor a team of software engineers, fostering a culture of excellence, innovation, and collaboration.

● Collaborate with Product Managers to define project scope, technical requirements, and realistic timelines.

● Work closely with designers and developers to ensure seamless integration of user interfaces and back-end functionality.

● Champion Agile methodologies, ensuring the team adheres to Scrum or Kanban practices, holding regular stand-ups, sprint planning, and retrospectives.

● Drive technical decision-making processes, advocating for best practices, code quality, and scalability.

● Adopting proven software engineering practices like pair programming, code reviews, and test-driven development to maintain high coding standards, identifying potential issues, and suggesting improvements.

● Balance hands-on coding with leadership responsibilities, taking on technical challenges when necessary.

● Collaborate with cross-functional teams to identify potential roadblocks, risks, and mitigations, ensuring successful project delivery.

● Stay updated with the latest technology trends, tools, and frameworks, and proactively suggest improvements to existing systems.

● Promote a culture of innovation, encouraging experimentation, and supporting creative problem-solving approaches.

Requirements:

● A minimum of 3-5 years’ relevant working experience, of which at least 1 year in managing a team is preferred. Have led a team and products that use the above programming languages for at least 3 years.

● Experience in modern web application technologies such as

React, Typescript (FE), Nodejs (BE), Postgresql (BE), TypeORM (BE), and Typescript (BE) are required.

● Experience in Nextjs, and RoR (Ruby on Rails) is good to have.

Experience in the following would be advantageous:

● Agile processes/practices (e.g. Scrum, Extreme Programming)

● Continuous integration/continuous deployment

● Docker/container technology

● Kubernetes along with docker and container

● Postgresql

● Cloud/PaaS platforms, such as AWS/Heroku/OpenShift

● Serverless Framework

Preferred character/personality traits:

● Has high expectations of self

● Keen to share knowledge with team mates

● Strong communication skills

● Detail oriented

● Curious, open to new ideas

● Quick to learn new skills

● Self-driven and independent

● Strong sense of initiative

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for Middleware Specialist / Lead to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

Project Delivery

• Manage assigned module activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to module schedules to ensure achievement to overall project completion deadline.
• Manage the module scope in consultation with PM/PD
• Establish module milestones and module deliverables in consultation with PM/PD
• Draft and Review project/module documentation to ensure that it meets customers requirement and conforms to quality management process, standards and procedures to minimise rework.
• Manage the module implementation and schedules within allocated budget and deadline
• Escalate and discuss module overrun issues, scope creep, integration issues, resource requirements with PM/PD
• Work with vendor support to diagnose and rectify technical problems.
• Manage expectation on handover process to maintenance team

Team Management

• Manage, oversee and control the efficiency of the day-to-day technical operation of assigned maintenance projects
• Supporting PM in running the team including covering in absence and ensuring standards of care are maintained
• Lead the management of all incidents and problems to identify the root cause and implement workarounds or resolutions to bring the incidents and problems to a satisfactory closure
• Leading the technical team members to ensure that all delegate tasks proceeding according to schedule and requirement
• Provide the technical team with accurate information about priorities as well as details about assigned tasks
• Providing technical coaching

Client Management

• Build relationships with customer representative. Identify areas where we can value add and support them beyond responsibility

• Negotiate with customer representative on change request effort, schedules and prioritize changes based on business needs

• Clear and open communication with customer representative on project issues include incidents management or clarifications

A little about you

• Must have experience with IBM MQ.
• Must have experience in at least 1 SDLC project.
• Experience in Unix or Linux is advantageous.
• At least 5 years of software /application development experience
• Degree in Information Systems, Computer Science, or Engineering
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
• Proficient in written and spoken English
• Only Singaporeans need apply

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region and is a member of the Singtel Group. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers.

We deliver end-to-end ICT solutions to help governments and enterprises realize business value through digital transformation and the innovative use of technology. Over the years, NCS has played a critical role in the Singapore government’s efforts to computerize the civil service sector and integrate IT into its public services.

The Operations Lead is required to manage daily operations of Project’s Service Portal to ensure that the quality of services is maintained and that the agreed service availability and performance are met. In addition, ensure that the project is delivered on time, to budget and required quality standard based on the SLA. It is also important to build and maintain relationships with stakeholders and team. On top of managing and allocating resources in an efficient manner.

Operations Management

• Manage, oversee, and control the efficiency of Project Service Portal operations, and to communicate the relevant SLAs, processes, and procedures.
• Perform Trend Analysis on incident and problem records including alerts and alarms from the Monitoring System and recommend on corrective and preventive actions.
• Perform impact analysis to determine the severity level of an incident or problem, lead investigation and diagnosis to identify the root cause, review possible workarounds or resolutions and bring them to a satisfactory closure.
• Perform escalation to vendor (Project’s Service Portal) on the incident or problem, if required and track the response.
• Identify, isolate, resolve, escalate and close incident/problem ticket according to Project’s Service Portal all Incident/Problem Management Process.
• Perform daily system health check.
• Generate operation reports.
• Submission of reports to government agency

Service Delivery

• Service Delivery Management - To ensure that services are delivered within the contractual obligations. To identify performance issues and take ownership for the development, implementation and communication of service improvement plans
• Develop and implement appropriate service improvement plan for any major service issues in conjunction with the service delivery owners
• Track and report on SLAs to meet contractual obligations. Where appropriate SLA’s are renegotiated to meet either the client or NCS’s requirements
• Ensure reports are compiled and completed within the SLA’s and reviewed in the Service Review Meetings.
• Develop, manage and maintain each of the client contracts. SLA’s, schedules and cost are updated as appropriate over the lifetime of the contract
• Resolve and manage escalations in line with the client/NCS’s expectations. The appropriate business unit managers are involved and incident reports are provided on a timely manner.
• Gain awareness of key account influencers and recommend appropriate strategies to ensure effective relationships are held at all levels within the client environment
• Contract Management - Develop, manage and maintain the client contracts in conjunction with other key stakeholders within NCS to ensure integrity, accuracy and up-to-date status of contracts based on supported inventory

Requirements

· 2-3 years as a Team Lead /Service Delivery Executive /Manager/Customer Success Manager

· Proficient in ITSM tools

· Good customer management experience

· Excellent written, oral and presentation skills

· Certification in IT Service Management and/or ITIL (v4)

· Coding / apps development skillsets will be an added advantage

Email to: [email protected]

Subject: Operation Support Lead

1. Responsibilities

Manage the day-to-day running of application systems, for example:

· oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

· manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

· work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

· manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

· plan, execute and support system implementation, software/hardware upgrades and security patches.

· perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

· monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

· work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

· identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.

· develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

· providing estimated costs and timeline to implement the changes.

· securing the necessary resources to carry out the changes.

· ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.

· assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.

· overseeing the proper implementation of the changes.

2. What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

Email to: [email protected]

Subject: Operation Support Lead

1. Responsibilities

Manage the day-to-day running of application systems, for example:

· oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

· manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

· work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

· manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

· plan, execute and support system implementation, software/hardware upgrades and security patches.

· perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

· monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

· work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

· identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.

· develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

· providing estimated costs and timeline to implement the changes.

· securing the necessary resources to carry out the changes.

· ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.

· assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.

· overseeing the proper implementation of the changes.

2. What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

Software Engineer (Web) - Technical Lead

Email to: [email protected]

Subject: Software Engineer (Web) - Technical Lead

The team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analysts, Quality Engineers, User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

Email to: [email protected]

Subject: Software Engineer (Web) - Technical Lead

The team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analyst, Quality Engineer, User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team :D

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

Email to: [email protected]

Subject: Operation Support Lead

1. Responsibilities

Manage the day-to-day running of application systems, for example:

· oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

· manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

· work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

· manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

· plan, execute and support system implementation, software/hardware upgrades and security patches.

· perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

· monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

· work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

· identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.

· develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

· providing estimated costs and timeline to implement the changes.

· securing the necessary resources to carry out the changes.

· ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.

· assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.

· overseeing the proper implementation of the changes.

2. What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

Email to: [email protected]

Subject: Software Engineer (Web) - Technical Lead

The team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analyst, Quality Engineer, User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

Email to: [email protected]

Subject: Operation Support Lead

1. Responsibilities

Manage the day-to-day running of application systems, for example:

· oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

· manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

· work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

· manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

· plan, execute and support system implementation, software/hardware upgrades and security patches.

· perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

· monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

· work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

· identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.

· develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

· providing estimated costs and timeline to implement the changes.

· securing the necessary resources to carry out the changes.

· ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.

· assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.

· overseeing the proper implementation of the changes.

2. What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

Email to: [email protected]

Subject: Software Engineer (Web) - Technical Lead

The team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analysts, Quality Engineer, and User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team :D

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

Email to: [email protected]

Subject: Software Engineer (Web) - Technical Lead

Team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analyst, Quality Engineer, User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team :D

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

Email to: [email protected]

Subject: Operation Support Lead

1. Responsibilities

Manage the day-to-day running of application systems, for example:

· oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

· manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

· work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

· manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

· plan, execute and support system implementation, software/hardware upgrades and security patches.

· perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

· monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

· work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

· identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.

· develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

· providing estimated costs and timeline to implement the changes.

· securing the necessary resources to carry out the changes.

· ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.

· assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.

· overseeing the proper implementation of the changes.

2. What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

Responsibilities

• Manage all purchasing-related documentations, including but not limited to Packing lists, Certificate of Analysis, Purchase Orders, Bill of Lading, Surveyor Report, and other relevant documents.
• Collaborate and liaise effectively with other departments such to facilitate the forwarding of invoices and other necessary documentation.
• Provide support for Quality Assurance matters, including coordinating Certificate of Analysis (CoA), product specifications, Safety Data Sheets (SDS), and other quality-related documentation.
• Assist in purchasing administrative tasks, ensuring accuracy and compliance with company policies and procedures.
• Execute any other tasks as assigned by the Superior, contributing to the overall efficiency and effectiveness of the procurement and documentation processes.

Requirements

• Min. Nitec in any field
• Min. 2 year of relevant experience. Candidate with knowledge or background in Quality Assurance will be preferred.
• Meticulous and attention to detail
• Knowledge on ISO standards and familiarity with solvent products quality is advantageous.

NETS Solutions

NETS Solutions is NETS’ wholly owned subsidiary. It develops payment infrastructure and transaction processing solutions for central banks, banks and clearing houses in Singapore and the region.

Position Summary

The Functional Test Lead is a member of the Delivery & Support Group – Quality Assurance team in NETS Solutions and reports to the Project Manager or Test Manager.

In this role, you will lead a team of testers and oversee testing activities. You will collaborate with internal and external stakeholders, define testing objectives and scope, delegate tasks, and ensure a standardized and disciplined approach to testing.

Your responsibilities will include reviewing test design, leading the time to execute tests, log defects, and provide clear analysis to developers. You will also develop and enforce testing processes, monitor progress and quality, and provide regular updates to the reporting manager. Your expertise in improving testing work and ensuring quality software releases will be invaluable. If you are passionate about delivering high-quality software and have strong leadership and communication skills, we invite you to apply for this exciting opportunity.

Key Responsibilities

• Lead a testing a team of 5 to 10 functional testers to carry out testing activities to ensure quality for a software development project.
• Oversee the testing team's activities and ensure collaboration and coordination. Provide support to internal and external parties during the various testing stages.
• Define the objectives and scope of testing and ensure that this is well understood by the testers, developers, and other relevant stakeholders.
• Delegate testing tasks and balance the workload across the team.
• Collaborate with other project members, such as developers, business analysts, system engineers, architects, project managers to achieve the project goal.
• Develop and maintain the test strategy / plan (in collaboration with project management) and be able to articulate this to the internal team, external users, customers, other vendors.
• Adapt the test plan and compensate as needed to adjust to evolving project conditions.
• Continuously analyze testing processes and ensure that the testing team is carrying out all processes correctly.
• Develop processes, SOPs, guidelines, testing document templates to drive a standardized and disciplined approach towards testing.
• Review test design deliverables and ensure that test cases are FSD led, logical, effective, and complete.
• Perform test execution according to the requirements specifications and ensure that all test incidents are properly logged.
• Opening Defects: Ensure that useful analysis is provided together with replication steps so that the developers can act on it with minimal ambiguity.
• Closing Defects: Review test artifacts to ensure that they are coherent, provides assurance that the issue is addressed and that they can withstand scrutiny of the end-customer.
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.
• Track and ensure proper closure of issues identified during testing.
• Monitor, measure, control, and report on the test progress, product quality status, and test results.
• Provide regular updates to reporting manager on status of testing activities, assignments and matters arising.
• Provide necessary support in project planning and scheduling to ensure successful project completion within specified budget limits.
• Suggest, introduce, and implement various tools to improve testing work
• Conduct retrospective or lessons learned meetings to discuss what happened and identify areas for improvement.

Requirements

• Bachelor degree in Computer Science or Engineering or equivalent education and/or experience
• Minimum 5 years of related working experience, preferably in IT and financial industry
• Proficient in JIRA and other defect Management tools
• Proficient in the drafting of test plans, test cases, test execution and test reporting
• Have an understanding of how financial transaction systems workflows are implemented and how different systems are integrated together
• Ability to generate standard testing deliverables and set standards for the team to follow
• Database understanding and query skills
• Demonstrate good analytical and problem solving skills, with ability to make quick and sound decisions
• Possess strong verbal and written communication skills
• Good team player
• Providing guidiance to team members and reviews on test deliverables (e.g. test cases, test result, etc.)
• Ability to estimate, prioritize, plan and coordinate testing activities
• Functional testing experience in banking domain, preferably in payment application will be an advantage

Responsibilities

• Negotiate with suppliers of final products, packaging material, collaterals etc to acquire items that meet our requirements
• Prepare purchase requisitions and purchase orders to both Singapore and overseas suppliers.
• Track and monitor deliveries/shipments from suppliers
• Follow-up continuously with suppliers to ensure timely delivery & find solutions to any possible delays
• Perform quality analysis and control on delivered products.
• Create & monitor detailed reports on inventory levels of items.
• Work with the brand/sales team to ensure purchases and consequently inventory levels of products correspond with sales activity.
• Work with the finance team to process supplier invoices for payment
• Work with the operations/logistics team to ensure incoming orders are processed into our ERP system and stored in our warehouse in a timely manner.
• Handle cargo claims/discrepancies
• Problem solving with team and manufacturers whenever issues occur with products

Requirements

• The candidate MUST have at least 3 years’ experience in a purchasing role preferably in the (FMCG) fast-moving consumer goods industry.
• The candidate must be highly skilled in use of Excel spreadsheets.
• Experience in use of the Sage 300 ERP system would be an advantage

Interested applicants should apply by responding to this job posting.

Please state experiences, educational qualifications, current and expected salary.

Manager – Purchasing & Inventory Management

The main role is to manage the inventory movement to support the business operations in the servicing and repair of automobiles. This role will require candidate to lead, plan, review and monitor stock level for inventoried material to achieve material readiness to Operation at the most optimal inventory holding cost and storage capacity.

To meet the objective, this person needs to be a team player, problem solver, able to manage a team and communicate effectively with all stakeholders.

Responsibilities: Purchasing and Inventory Management

• Lead a team of buyers/planners to provide material support to Operations.
• Lead, execute and drive inventory control, turns, Month of Supply, aging & obsolescence according to planned inventory holding target/cost.
• Work with business units to establish SLA & KPIs - stock turnaround time and safety stock level – to achieve optimal inventory holding cost
• Work with General Procurement / Finance to manage corporate governance and compliance related to Purchasing and Inventory Management Operations
• Conduct and participate in regular cycle count/stock take.
• Ensure stocks and documentation integrity by conducting internal checks and audit.
• Prepare, Generate and Review inventory reports to measure and monitor key performance indicators for effective inventory management operations.
• Manage exception and non-conformances with Supplier and work with them to improve overall delivery performances.
• Establish regular S&OP meeting with cross functional team to enhance overall performance and productivity.
• Establish stock policy and management approach for each material within their category/portfolio

Requirements

• Minimum Bachelor's Degree.
• At least 3 years of experience in Inventory Management or Demand Planning environment and preferably with supervisory/managerial experience.
• Analytical, team player, leadership, positive and good oral/written communication skills.
• Proficient in MS office especially Excel.
• Experience in MRP, APO or related inventory management software.

Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 6 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co

Why work with Carro?

• Join the region’s largest online automotive marketplace with offices in 6 countries.
• Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning
• Formal and informal learning and development programmes to support your growth and career progression.
• Comprehensive benefits including medical, insurance and wellbeing.
• Flexible working arrangements upon request.
• Learn from some of the most experienced mentors in the technology and automotive space.
• Meet and interact with colleagues from all around Asia.
• Pursue opportunities to work at departments in other countries and regions.
• Diverse and inclusive working environment with modern workspaces.
• Fun and engaging employee events, initiatives, and celebrations.

What you will be doing:

• Meticulously inspect and provide an accurate assessment of the vehicles assigned to you for viewing to be of a minimum standard acceptable by CARRO for purchase.
• Maintain the highest level of professionalism and customer service standards to all our customers.
• Clearly convey company policies and T&C of the transaction process to our customers.
• Deliver our company’s fair price quotation within the stipulated SLA.
• Ensure all reports and documentations are up to date and accurate.
• Any other ad-hoc tasks as assigned by your Team Manager.

What you will need:

• Possess a Singapore Class 3 driving license with a good driving record
• Possess own vehicle preferred but not mandatory (transport allowance will be provided)
• Working experience with Google Docs or Sheets
• High attention to details and able to adapt to fast-paced changes
• Professional and Customer Service Oriented
• Excellent interpersonal & negotiation skills
• Keen interest and passion in cars with a basic understanding of cars prices in Singapore is advantageous

Founded in 2015, Carro is Southeast Asia's largest online used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, and Thailand, and has recently expanded its reach to Japan and Taiwan. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund and several other sovereign funds. For more information, please visit: www.carro.co

JOB RESPONSIBILITIES:

• To manage the full spectrum of purchasing functions

• To consolidate all orders from our overseas locations in the Pacific Islands

• To liaise with our various overseas suppliers on shipment schedules.

• To do adhoc sourcing and purchasing

• Planning of shipments inbound & outbound

JOB REQUIREMENTS:

• Degree Holder

• Strong negotiation skills and able to source for products.

• Have been in similar Managerial position for at least 3 years.

• Preferably worked in Trading company for at least 3 years & above

• Pleasant personality with excellent interpersonal skills

• Good communication skills & good command of English & proficiency in Mandarin. (in order to handle queries, feedbacks and concerns from Mandarin speaking associates in regards with the shipments matters.)

Job Description

We are looking for an experienced and qualified Senior Chef to organize the kitchen’s activities. You will be the first in command in the facilities and will create and inspect dishes before they arrive at the customers ensuring high quality and contentment.

• Check freshness of food and ingredients
• Supervise and coordinate activities of cooks and other food preparation workers
• Develop recipes and determine how to present the food
• Plan menus and ensure uniform serving sizes and quality of meals
• Inspect supplies, equipment, and work areas for cleanliness and functionality
• Control and direct the food preparation process and any other relative activities
• Construct menus with new or existing culinary creations ensuring the variety and quality of the servings
• Approve and “polish” dishes before they reach the customer
• Plan orders of equipment or ingredients according to identified shortages

Requirements

• Proven min 2 years to 5 years experience as a chef
• Exceptional proven ability of kitchen management
• Ability in dividing responsibilities and monitoring progress
• Outstanding communication and leadership skills
• Up-to-date with culinary trends and optimized kitchen processes

Manager – Purchasing & Inventory Management

The main role is to manage the inventory movement to support the business operations in the servicing and repair of automobiles. This role will require candidate to lead, plan, review and monitor stock level for inventoried material to achieve material readiness to Operation at the most optimal inventory holding cost and storage capacity.

To meet the objective, this person needs to be a team player, problem solver, able to manage a team and communicate effectively with all stakeholders.

Responsibilities: Purchasing and Inventory Management

• Lead a team of buyers/planners to provide material support to Operations.
• Lead, execute and drive inventory control, turns, Month of Supply, aging & obsolescence according to planned inventory holding target/cost.
• Work with business units to establish SLA & KPIs - stock turnaround time and safety stock level – to achieve optimal inventory holding cost
• Work with General Procurement / Finance to manage corporate governance and compliance related to Purchasing and Inventory Management Operations
• Conduct and participate in regular cycle count/stock take.
• Ensure stocks and documentation integrity by conducting internal checks and audit.
• Prepare, Generate and Review inventory reports to measure and monitor key performance indicators for effective inventory management operations.
• Manage exception and non-conformances with Supplier and work with them to improve overall delivery performances.
• Establish regular S&OP meeting with cross functional team to enhance overall performance and productivity.
• Establish stock policy and management approach for each material within their category/portfolio

Requirements

• Minimum Bachelor's Degree.
• At least 3 years of experience in Inventory Management or Demand Planning environment and preferably with supervisory/managerial experience.
• Analytical, team player, leadership, positive and good oral/written communication skills.
• Proficient in MS office especially Excel.
• Experience in MRP, APO or related inventory management software.

Job Summary

Do you love taking on big challenges that require exceptionally creative solutions? Come and join us! At Apple, new ideas have a way of becoming outstanding products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The Camera Hardware Engineering group is responsible for all research, design, development, test, and qualification of camera hardware for Apple products. We are searching for an extraordinary Hardware Engineers to take ownership in the development of very high performance compact camera modules. We are seeking an engineer to take leadership of camera hardware projects in engagements with product and technology teams.

Key Qualifications

• This role requires the ability to learn quickly and become familiar with several different technology areas. Ability to lead teams and take ownership for project success is a requirement. The applicant will be familiar with at least 1-2 of the skills listed below.
• At least 2+ years relevant experience.
• Manufacturing processes and testing of high-precision, high-volume modules.
• Proficient in statistical data analysis and clear reporting.
• Failure analysis techniques such as optical microscopy, x-ray or CT scans, scanning electron microscopy, FTIR spectroscopy, and mass spectrometry.
• Mechanical design and tolerance analysis of highly constrained, high-volume designs.
• Electronic circuit design and test.
• Digital experience with some power-supply analog.
• Design and test of compact imaging optics.
• Image quality evaluation including test charts, algorithms, and lighting.
• Image sensor design and characterisation.

Description

Definition and trade studies of camera optics, sensors, and packaging. Interaction with electrical and mechanical teams on integration of camera hardware into products. Leadership of off-shore manufacturing partners on camera design evaluation, module prototype builds, and qualification. Leadership of camera testing in Apple labs and at manufacturing sites. This includes image quality, electrical, and mechanical testing. Evaluation and debugging of camera HW at module and product levels. Documentation of camera-specific design, test, and manufacturing requirements. Travel is required to supplier facilities for product development and production bring-up.

Education

BS/MS/PhD in relevant field (EE, ME, Optics, Physics)

Additional Requirements

More than 70% travel to countries across APAC is required.

Key Roles and Responsibilities:

As our BI lead in the forefront of BI trends and best practices, you will be:

• Coaching and growing a team of junior consultants, guiding them in their work to deliver impactful insights, and ensuring the quality in BI delivery.
• Developing and promoting best practices in analysis, information hierarchy and visualization techniques.
• Research and experiment new technologies to augment NCS’ portfolio of BI solutions and accelerators for large scale deployment.
• Curating playbooks, standardized framework, practice guides and other artefacts that will allow our practitioners perform their work in a structured, standard manner.
• Creating and delivering narratives that are rich in insights, data rigor and recommendations tailored to any data customer up to and including C-suite executives.
• Identifying opportunities to engage prospective and existing clients on Business Intelligence solutions.

Key Qualifications

You are a seasoned BI practitioner with:

• 7 to 10 years of consulting and end-to-end implementation experience in delivering business intelligence and analytics solutions for enterprise, ideally using Qlik or Qliksense, together with proficiency in API development related to BI tools such as Qlik, Tableau and Power BI.
• Good hands-on experience in SQL and Python development.
• Prior working experience in embedded visualization and mashups using Qlik and Tableau configured with SSO, JWT and SAML authentication.
• Identify Potential BI tools limitations and explore alternative ways to overcome through APIs/custom CLIs.
• Establish a framework to automate BI project migrations to different environments.
• Prior working experience in any cloud platform such as AWS/Azure/GCP integrating analytics solutions.
• Project delivery experience to estimate and breakdown work efforts, coupled with the know-how to identify, assess and mitigate BI delivery risks.
• Strong detail-orientation and a keen eye for aesthetic design in storytelling.
• Strong hands-on experience in at least two BI tools, with a must have using Qlik.
• Strong design and implementation skills in logical and physical data models for BI & Analytics applications.
• Advanced knowledge of performance optimization and automation in BI tools.
• Working knowledge on CI/CD adaptions for BI and DataOps capabilities, and very comfortable with Python and SQL.

Good to have:

• Delivering BI solutions using Lean and Agile methodologies such as Scrum or Kanban.
• Enterprise analytics solutions such as SAS and Microstrategy or building atop of enterprise solutions using scripting languages such as Javascript, HTML/CSS.
• Develop data wrangling (reshaping, aggerating, joining disparate sources), small scale ETL, building custom visualization in scripting languages such as Python, R and JavaScript etc.
• Leveraging on various data & analytics toolkits within cloud services like AWS or Azure.
• Knowledge of GCC 2.0 in AWS or Azure.
• Data Management, Data Governance or real-time streaming technologies.
• Working knowledge of the logistics and/or Maintenance, Repair and Overhaul (MRO) domain.
• Familiarity with cloud solutions like SaaS, PaaS and iPaaS
• Familiarity with Postgres SQL
• Prototyping and development skills in web front-end technologies such as JavaScript frameworks (Angular, React) especially on charting libraries (Highcharts, D3, Chart.js)