Overview of Role

The candidate is required to manage and lead:

• a team of NOC engineers in handling L1/L2 support which includes monitoring, ticketing and escalation, server patching, troubleshooting and handling service request.
• a team of Facility Administrators that supports and operates a secured network environment, and
• a team of DC (Data Centre) Operators that are deployed at customer’s Data Centre.

The DC Operator monitors operations within the data centre. He/She responds to common data centre infrastructure faults. He/She raises issues to data centre engineers and operations managers, based on incident management procedures.

Responsibilities

• Manage 24x7 operations and personnel.
• Optimally plan and deploy shift roster. Ensure staffing is maintained and meet operational devilerables.
• Participate in audits.
• Keep processes and procedures updated.
• Identify areas for process and efficiency improvement.
• Provides leadership and coordination on projects assigned.
• Train, mentor and develop staff to ensure successful performance.
• Train and orientate new joiners and supervision of day-to-day operations as part of BAU.
• Support initiative for automation & enhancement.
• Ensure staff follows procedures to communicate, report, and escalate incidents according to Standard Operating Procedures and escalation matrix.
• Liaise between two or more parties/teams to communicate and coordinate activities (eg. power maintainence, workstation maintainence, access, connectivity issues).
• Any other tasks as assigned by the management.
• 5-day work week. May have to stand-in shift duty (including public holidays) under unforseen circumstances.

NOC Related

• Manage the troubleshooting of major issues with NOC monitoring tools.
• Manage onboarding of infrastructure devices to monitoring service.
• Assign and manage the workloads of shift personnel.
• Continuously improve and develop systems to proactively monitor the infrastructure being managed.
• Generate key reports for management including but not limited to; system availability, service level agreements, ticket resolution and customer issues.

Facilities Admin Related

• Ensure communication to customers are accurate.
• Ensure secured network facilities are available and ready for customer’s use

DC Operator Related

• Develop an understanding of cross-functional processes to support partnerships with internal and external stakeholders.
• Comply with security and data management procedures and policies.
• Maintain a strong client focus to understand the impact of their work when completing tickets and assigned tasks.
• Complete assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs).

Requirements

• Diploma and above. Appropriate qualification in computing and networking related disciplines preferred.
• Able to work independently with minimal supervision.
• Effective communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a fast-paced work environment.
• Strong network troubleshooting, process workflow and communication skills are a requirement.
• Knowledge in data centre facility operations is an advantage.
• At least 2 years of supervisory experiences in a 24x7 shift environment is an advantage.
• Certification in ITIL 4 is an advantage.

• Detailed JD:
  • Assist Helpdesk manager in managing day to day operation of Helpdesk
  • Assist Helpdesk manager in managing client on the daily reporting
  • Real Time Monitoring of daily operations to departmental objectives & KPIs are met
  • Monitor agent’s weekly performance using available data
  • Identify training and development needs of agents to bridge competency gaps.
  • Work with trainers and QA to ensure agents are appropriately trained, coached and evaluated
  • Ensure team members’ compliance in operations policies and processes
  • Provide the necessary leadership/guidance to team members to achieve Contract SLA.
  • Lead, motivate and supervise agents to ensure that Customers’ requests are answered promptly, of consistent quality, and in accordance to stipulated performance standards
  • Coach and appraise Agents on their daily tasks and achievement of individual and departmental KPIs
  • Conduct regular huddles / meetings with agents to ensure that they are kept informed about ongoing changes and updates (eg share important updates like survey participation rate, calls handled the previous day, unique cases so agents are kept updated)
  • Ensure all knowledge base (eg. SharePoint/Confluence) for Helpdesk are all up to date
  • Evaluate and resolve customer’s complaint and ensure that they are dealt with expeditiously and satisfactorily, reporting service failures to source and making recommendations to prevent recurrence.
  • Continuously review roster to ensure optimal resource utilization, enhanced productivity, and sufficient coverage of both agents and Team Leads across Helpdesk operational hours
  • Promptly alert and escalate potential issues to ensure minimum disruptions to Helpdesk
  • Work closely with the Helpdesk Manager to communicate, implement and co-ordinate company policies and procedures to agents and ensure compliance
  • Provide structured feedback and recommendations for tool and process improvements on an ongoing basis
  • Perform other duties and responsibilities that may be assigned to you by the management for the effective implementation, maintenance, and continual improvement of Helpdesk.
  • Provide regular staff engagement including but not limited to Daily Operations Floor Meeting,
  • Monthly 1:1 coaching session with team members; Quarterly team bonding session
  • To take over level 1 escalation from agents. To call user to resolve the issue for user.
  • Live and inspire agents to live the corporate values, contributing to the success of company culture. Pride in Customer Excellence . Pleasure to work in a team . Respect your commitment

Skills

• 3 to 5 years of work experience in the related field is preferred for this position.
• 3+ years of leadership experience directly managing others
• Strong time management skills and motivation to exceed expectations.
• Ability to multi-task
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Degree or diploma in any discipline.
• Strong leadership skills
• Good knowledge and understanding of top-class customer experience.
• Passionate about how customer service can contribute to the success of any businesses.
• Proactive and positive in resolving issues.
• Experience with performance metrics
• Excellent written and verbal communication and interpersonal skills to coach, train and assist team members.

Overview

As part of Pfizer's Marketing Transformation initiative, Publicis has created a bespoke global operation within the Publicis Groupe network with the single-minded mission to accelerate Pfizer's goal of revolutionizing how Pharma connects and engages with Healthcare Professionals, patients, caregivers, payers and consumers - with an ambition of being viewed as a global marketing leader, not just in pharma.

Publicis Groupe is creating Integrated Agency Teams (IATs) - across brands and geographies - by drawing from the best talent across the Groupe to deliver cutting-edge expertise and diverse skills, acting as one integrated, end-to-end operational model to serve advertising, marketing production, digital experience, media/omnichannel engagement, data Intelligence, analytics, web, and social commerce - all supported by the scientific rigor pharma needs to deliver personalization at scale in a compliant manner.

Pfizer is pioneering the marketing model of the future, and Publicis Groupe recognizes that our success is intertwined with the success of Pfizer's transformation and the growth of their brands.

Opportunity

We are looking for a media lead, to focus specifically on Southeast Asia and India markets, within our Asia IAT Structure that will be able to lead the successful delivery across the following key areas:

Media Planning & Strategy

· Accountable for all briefs coming into Southeast Asia and India and collaborating with the rest of the IAT Asia team to understand context and requirements, i.e., a broad tactical campaign, vs. an integrated brief that may require consultation across different specialist stakeholder groups.

· Provide strategic input and direction on media briefs.

· Have experience and knowledge across the Pharma or consumer healthcare landscape and specifically be able to direct both HCP & Consumer campaign strategy and planning.

· Accountable for the Planning Delivery & Management of the Asia Hub that feeds into our Central Digital Hub.

Driving Growth

· Identify strategic opportunities that achieve business or customer objectives, and support connectivity across paid/earned/owned strategies.

Media Operations

· Partner with media planning and buying teams to deliver on media strategies.

A fundamentally important requirement of this role will be an understanding of Pharma or consumer healthcare lands, with specific experience across both the consumer and HCP.

Key Responsibilities

· Lead, define and deliver the regional strategic and tactical media (in particular, digital) planning process within Southeast Asia and India.

· As the Planning Lead, own the end-the-end planning and delivery of campaign plans for 9 markets across Southeast Asia and India, with the support of a Planning Manager.

· Understand brand strategy and recommend paid strategies to support their objectives.

· Develop effective and efficient planning strategies across digital channels and campaigns to drive brand, digital and business results, leveraging established global tools and frameworks.

· Collaborate with internal teams to develop best-in-class digital campaigns and innovation.

· Establish strong partnerships with key local and regional HCP and consumer media owners.

· Collaborate with internal teams to improve media effectiveness through test-learn-optimise programmes.

· Ensure best-in-class audience targeting and data relevance, deployed at a campaign activation level.

· Analyse historical campaigns to integrate insights into future campaigns.

Skills & Experience

· Minimum 12 years of media planning experience.

· Knowledgeable in all media channels, particularly digital channels and HCP media.

· Ability to tell compelling stories through data and gain buy-in across a wide variety of stakeholders.

· A strategic and big-picture thinker, grounded in digital, analytics and optimization, able to uncover strategic

insights that can help create, shape, and transform overall client strategic direction.

· Able to multi-task and prioritize, with exceptional organizational skills, even when under pressure.

· Able to identify and disseminate problems – natural tendency to define a solution orientated approach.

· Positive and well-informed, able to think quickly on your feet, not afraid to speak up and can defend their point of view with diplomacy.

· Strong analytical skills and able to understand and interpret data; to identify trends, opportunities and make strategic arguments.

· Demonstrated ability to work within a regional, multi-disciplinary team structure.

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 5000 employees spread across 26 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are actively seeking a highly skilled Senior Technical Lead with a strong hands-on experiennce in Java to join our dynamic team. In this role, you will be tasked with understanding new requirements, creating effective design solutions, and ensuring the team delivers these on schedule. Your responsibility will also include fostering continuous improvement and developing innovative solutions for our applications and the team's operational tasks.

Responsibilities:

• Lead and guide teams in the design and development of web applications.
• Provide solutions to architecture-level issues.
• Analyze user requirements, develop specifications, design, review code, and implement systems in accordance with group standards and regulatory requirements to meet business needs.
• Manage development and design projects using Java, J2EE, Oracle, JavaScript, Struts, Spring, and WebSphere.
• Troubleshoot, understand, and resolve problems related to existing systems to meet user requirements and ensure the smooth functioning of IT systems.
• Guide the team with best coding practices, conduct code reviews, and provide functional and technical assistance.

Requirements:

• Minimum of 8 years of experience with JAVA, AJAX, JavaScript, jQuery, ORACLE SQL, multithreading, JMS, MQ, web services, and web application development.
• Experience working with at least one application server such as WebSphere, JBOSS, or Weblogic.
• Proficiency in at least one web framework.
• Ability to interpret/write specifications and develop code accordingly.
• Knowledge of Java secure coding practices.
• Strong understanding of version control tools like SVN, deployment tools such as Jenkins, and code review tools like SONAR.
• Experience in diagnosing and resolving performance issues in Java & Oracle SQL.
• Understanding and working experience with Unix & LINUX operating systems.
• Strong understanding of the complete software lifecycle.

Overview

As part of Pfizer's Marketing Transformation initiative, Publicis has created a bespoke global operation within the Publicis Groupe network with the single-minded mission to accelerate Pfizer's goal of revolutionizing how Pharma connects and engages with Healthcare Professionals, patients, caregivers, payers and consumers - with an ambition of being viewed as a global marketing leader, not just in pharma.

Publicis Groupe is creating Integrated Agency Teams (IATs) - across brands and geographies - by drawing from the best talent across the Groupe to deliver cutting-edge expertise and diverse skills, acting as one integrated, end-to-end operational model to serve advertising, marketing production, digital experience, media/omnichannel engagement, data Intelligence, analytics, web, and social commerce - all supported by the scientific rigor pharma needs to deliver personalization at scale in a compliant manner.

Pfizer is pioneering the marketing model of the future, and Publicis Groupe recognizes that our success is intertwined with the success of Pfizer's transformation and the growth of their brands.

Opportunity

The IAT Data Lead for Asia plays a critical role in helping lead the marketing transformation initiative within Pfizer. This individual understands that marketing today, is largely driven by technology and data. And in healthcare, providers and patients are relying on technology more than ever, which allows new and different connection points for businesses; The best marketing is high-touch and high-tech.

The IAT Data lead will design Pfizer’s data strategy and deliver innovate new ways to connect with patients and healthcare providers across Southeast Asia and India.

Key Responsibilities

· Collaborates effectively with both client and internal teams across Southeast Asia and India to identify specific client needs, business outcomes, and priorities that can be achieved or supported by data-driven marketing products and services developed by the data, tech and tools team.

· Converts the desired business outcomes and priorities into high potential use cases for increased data maturity, crafting client-facing proposals for use case implementation, including scope, feasibility, dependencies, and roadmaps.

· Operates as a 'data translator' - liaising with non-data experts in the wider teams to connect their priority outcomes to the art of the possible, in a way that enables client understanding of the value add from data, tech and tools.

· Develops an expert understanding of the current and potential future state of client's data, tech & tools landscape, to understand both opportunity areas and obstacles that need to be overcome.

· Incorporates outcomes from ex-Asia data, tech and tools market readiness assessments (that give a snapshot of current 1st and zero party data maturity, availability, and connections to 2nd and 3rd party sources, martech setup, audience segmentation, channel preferences, and local pharmaceutical market regulations) into locally relevant use case definition to maximize feasibility and scaling across the region.

· Adopts a cross-functional approach to data strategy that considers the omnichannel customer journey, experience mapping, and optimization, the role of paid, earned and owned media insights in developing customer understanding and segmentation, strategies for capture and enrichment of customer data, taxonomy strategy, and developing marketing effectiveness frameworks that link marketing activity to commercial outcomes.

Skills & Experience

· Must Have

o 10+ years working in a data strategy capacity or similar field where data-driven decision-making is core to the role.

o Demonstrable experience of turning analysis and observations into actionable insights that deliver value to the business, especially in the areas of audience targeting, message sequencing, communication effectiveness, brand and campaign measurement plans, and real-time campaign optimizations.

o Ability to explain technical concepts to a non-technical audience, to simplify complexity, and to explain insights in a broader strategic context.

o Experience in planning and delivering data-driven strategies and understanding how they will affect the client's business.

o Awareness and knowledge of the evolving martech landscape for analytics, CRM, personalization, and media, including understanding of the relative pros & cons of solutions from different providers.

o Ability to lead data partnerships with media & data vendors that are critical to driving business growth, particularly in emerging markets where digital roadmaps are still in infancy stage.

o Skilled in cross-team collaboration with multiple internal and client-facing departments, leveraging cultural fluency to connect with Southeast Asia and India-based and ex-Asia stakeholders.

· Good-to-have:

o Experience within a pharmaceutical marketing discipline & familiarity with the pharma regulatory environment in Southeast Asia and India.

o Experience using Tableau or Microsoft Power BI to visualize data insights in a clear and actionable way.

o Experience using JIRA & Confluence (or similar tools) for project management and collaboration.

Provision Purchaser

Location: Tuas (near to Gul Circle MRT)

Salary: $2,200 - $3,000

Working days: Mon-Fri 9am to 6pm, Sat 9am to 1pm (alt Saturday after probation)

Job Description:

• Handle and response to all inquiries
• Able to quote all inquiries and response to inquiries using Navision system
• Process all invoices
• Handles issues pertaining to quotations, orders and invoices
• Negotiate prices & order follow up with suppliers
• Liaise closely with warehouse, suppliers to ensure on-time delivery
• Customer relationship management
• Coordinate with various departmental personnel and resolve customer issues
• Participate in team meetings and provide sales lead
• Manage supplies to meet customer demands
• Handling the day-to-day incoming and outgoing correspondences
• Support Sales Team for data entry, document processing

Requirements:

• At least possess O’ level/Diploma.
• With F&B / hotel catering / provision background is preferably
• Relevant experience in ship chandler industry advantageous
• Proficient in MS Office (Excel)
• Experience in Navision is an advantage.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

about the company

Our client is a growing Bank and they are looking to hire an AML/ CDD Deputy Team Lead. This is also an expansion headcount.
about the job

• Design and maintain SOPs to facilitate Client Due Diligence (CDD) and Transaction Surveillance activities.
• Review Anti-Money Laundering (AML) alerts and assist to clear/ escalate for further investigations.
• Assist to highlight gaps in existing workflows and controls, propose recommendations on how to enhance AML operations and increase productivity
• Foster an environment of open dialogue with team members, and improve collaboration in the team.
• Supervise and offer guidance, as well as constructive feedback to team members in managing day-to-day operational activities.
• Develop ways of increasing the team's productivity
• Support any ad-hoc projects

skills and experience required

• Bachelor's Degree
• 5-7 years of relevant experience in the Banking space
• Well-versed in AML/CFT related MAS regulations and guidelines
• Strong communication and stakeholder management skills
• Team lead or supervisory role experience would be preferred

To apply online please use the 'apply' function, alternatively you may contact Stella at [email protected] (EA: 94C3609/ R22106517)

Duties and Responsibilities

· Report to CONTRACTOR’s Discipline Superintendent

· Participate in the development of work schedule and progress of Discipline commissioning activities.

· Manage the Discipline Commissioning Teams (Supervisors, Technicians) through project execution and manage mobilization/demobilization

· Manage test equipment availability on site as per commissioning requirements

· Set activity priorities and manage allocation of commissioning resources in relation with CONTRACTOR’s Discipline Superintendent.

· Ensure the implementation of PROJECT HSE requirements

· Support CONTRACTOR commissioning team throughout verification and acceptance of Mechanical Completion, Commissioning, Start-up

· Approve the Risk Assessment Analysis, Permit To Work and Livening Up Notice

Functional Interfaces

· CONTRACTOR Commissioning Team

· CONTRACTOR Mechanical Completion Team/ Pre-Commissioning Team

· CONTRACTOR Engineering & Design Team

· CONTRACTOR Safety Team

Profile Requirements

· Qualification: Bachelor of Science / Diploma in Engineering

· Years of Experience: minimum 10 years in Oil & Gas industry

Responsibilites

• Define and implement team objectives aligning with the corporate procurement strategy.
• Monitor on-time delivery to customers and supplier performance metrics, including OTD, Lead Time, Cost, RTV, and Supplier Capacity.
• Expedite materials and manage escalations with suppliers.
• Perform opportunity analysis to identify and execute projects that deliver efficiency gains, cost savings, and inventory reductions.
• Collaborate in New Product releases by managing purchasing, item and quote master settings, and expediting materials.
• Emphasize root cause understanding and continuous improvement.

Requirements

• About 5 years of relevant experience
• Experience with leadership role
• Strong understanding of CM environment

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Overview

As part of Pfizer's Marketing Transformation initiative, Publicis has created a bespoke global operation within the Publicis Groupe network with the single-minded mission to accelerate Pfizer's goal of revolutionizing how Pharma connects and engages with Healthcare Professionals, patients, caregivers, payers and consumers - with an ambition of being viewed as a global marketing leader, not just in pharma.

Publicis Groupe is creating Integrated Agency Teams (IATs) - across brands and geographies - by drawing from the best talent across the Groupe to deliver cutting-edge expertise and diverse skills, acting as one integrated, end-to-end operational model to serve advertising, marketing production, digital experience, media/omnichannel engagement, data Intelligence, analytics, web, and social commerce - all supported by the scientific rigor pharma needs to deliver personalization at scale in a compliant manner.

Pfizer is pioneering the marketing model of the future, and Publicis Groupe recognizes that our success is intertwined with the success of Pfizer's transformation and the growth of their brands.

Opportunity

The IAT Strategy Lead for Asia plays a critical role in helping lead the marketing transformation initiative within Pfizer.

The Strategy Lead we are looking for is someone that knows the unique challenges with Asia healthcare regulatory compliance, marketing stack, measurement and marketing attribution. The Lead will combine smart lateral thinking with the drive for effective results. With a broad spectrum of experience, the Lead will drive connected thinking, be it marketing planning, or business consulting, for Southeast Asia and India.

Key Responsibilities

· Partner with Pfizer to effectively tailor the global business strategies for Southeast Asia and India.

· Develop and execute precise in-market marketing strategies across Specialty Care, Primary Care, and Oncology.

· Collaborate with Pfizer and the data, tech, and data team. Use advanced analytics tools, CRM systems, and varied data resources to interpret market insights.

· Enhance engagement with HCPs and consumers across traditional and digital touchpoints.

· Set, track and analyze marketing performance, utilizing insights to optimize strategies and achieve objectives.

· Represent the voice of HCPs and consumers in all work streams, translating insights into actionable strategies.

· Foster a data-driven culture, integrating the use of analytics and technology to optimize marketing performance and marketing ROI.

· Champion diversity of thought and inclusivity in strategy development, providing constructive feedback to inspire the Pfizer and Publicis Groupe teams.

Skills & Experience

· Minimum 10 years in marketing strategy or related fields, of which at least 5 years were in pharma or consumer healthcare.

· Familiarity with the Southeast Asia and India pharma landscape, possess an understanding of the nuances of the different markets across different therapeutic categories.

· Ability to translate data into practical business solutions, simplify complex concepts, and actively collaborate through various mediums like presentations, workshops and briefs. Actively listen to others to refine and perfect strategies collaboratively.

· Be well-versed in commonly used and emerging insight tools, media technology, channels, and industry terminology.

· Expertise across various media types in HCP and DTC communications.

· Demonstrated ability to work within a regional, multi-disciplinary team structure.

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
• 8am to 8pm (12hours, non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Make an Impact by

• Organizes, conducts and performs Cybersecurity risk assessment and gap analysis process.
• Establishes, reviews and verifies the Cybersecurity reviews conducted on Systems
• Performing Threat Modeling on new or existing Systems, identify threats/vulnerabilities and recommend mitigation strategies.
• Designing processes to identify, improve and optimize Cybersecurity risk management practices
• Communicates and assist Business Units to address identified cybersecurity risks to meet business local objectives.
• Monitors compliance with the Cybersecurity Standards, Policy and Architecture.
• Conduct Cybersecurity risk management awareness program to drive risk management best practices/culture into the Business Units and Program Managers.
• Prepares and/or coordinates Monthly/Quarterly Cybersecurity related Risk Meeting.
• Providing security advisory and recommend resolutions for security threat and vulnerabilities
• Maintain cybersecurity risk register and presenting it to the security risk deviation committee
• Performs all other Cybersecurity duties as assigned by the Management.

Skills for Success

• Bachelor’s Degree in computer science, Computer Engineering, Electrical Engineering or other relevant field of study
• At least 8 years of information security experience with at Least 4 years in security risk assessment
• Good understanding in the following areas: Platform Security, Data Security, Network Security, Physical Security, Security Assessment Tools, Security Monitoring Tools.
• Experienced in performing technical assessment and analysis on emerging technologies such as AI, Cloud and 5G and the evolving threat landscape
• Strong understanding of threat modeling and risk management principles and best practices, and able to explain it in a structured and easy-to-understand manner.
• Strong understanding of information security framework and practices such as ISO27001, PCI-DSS and OWASP.
• Strong analytical and problem-solving skills.
• Ability to multi-task and work as a team in a complex work environment, with minimal supervision
• Be able to communicate effectively with business user and project team
• Possess good working attitude and self-motivated to learn

Job Description:

· Provide technical support to users and liaise with development teams for maintenance and updates required

· Optimize applications by integrating new technologies and performing upgrades

· Contribute to manage UAT, demonstrate prototypes and completed applications

· Generate ideas for software innovation based on market trends

· Document development processes, procedures and application version histories

· Keep up with advancements in application engineering and new technologies

· Create efficient and logical databases for clients

Requirements:

· Diploma or higher professional qualification in Computer Science

· At least 2 years of relevant experience

· Proven work experience as an Application Engineer or similar role

· Strong lead developer experience in one or more of the following: Microsoft C#.Net, Microsoft VB.NET, Microsoft SQL Server, Microsoft Azure, PHP, React, Mobile Apps and AWS Micro Services

· Extensive experience in deploying, optimizing, and maintaining software.

· Excellent analytical and problem-solving abilities

· Exceptional customer service, interpersonal, collaboration and communication skills

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Internal Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Lead and coach a team of recruitment consultants in achieving sales targets and company objectives
• Manage the end-to-end recruitment process with a team of consultants
• Build new business relationships and maintain good rapport with existing clients
• Maintain efficient day-to-day operations in line with company protocol
• Work closely with company management to provide market insights and feedback for decision-making
• Improve on current process and implementing new business processes and procedures
• Other ad-hoc duties may apply

Requirements

• At least 3 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Reg No : R1107107

EA License No.: 19C9682

TAN JIA SHENG

Make an Impact by

• To responsible for identifying and mitigating potential cyber threats by proactively seeking out and analyzing suspicious activity across our organization's networks, systems, and applications. The role shall have experience in identifying, hunting and mitigating cyber threats in an enterprise organization. Provide independent oversight of the cybersecurity risk management process and ensure that Business Unit performs risk assessments and remediates the identified risks per the defined process.
• Conduct proactive threat hunting activities, including analysis of network traffic, logs, and other data sources to identify and investigate potential threats.
• Develop and maintain threat hunting playbooks, tools, and methodologies to enhance the efficiency and effectiveness of the threat hunting program.
• Collaborate with other security teams to investigate and respond to identified threats, and provide recommendations for remediation.
• Stay current with the latest threat intelligence and security trends to ensure that our threat hunting strategies and processes remain effective.
• Work with other teams to implement and maintain security controls, tools, and technologies to prevent and detect threats.
• Provide regular reports on threat hunting activities, including metrics and key performance indicators.
• Investigate and manage cyber security incident as incident manager and incident response team.
• Participate in incident response and crisis management activities as needed.

Skills for Success

• Diploma in Cybersecurity, Computer Science, Computer Engineering or other relevant field of study
• Professional cyber security certifications in areas like CTIA, CEH specialized SANS certifications, or other similar credentials, is required.
• Minimum 5 years of experience as in cybersecurity roles.
• Minimum 3 years of practical experience in threat hunting, threat intelligence, incident response and security analysis and investigation
• Working knowledge of and experience in the policy and regulatory environment of information security in telecommunication industry.
• Expert level competence in the following:EDR, NDR and XDR technologies
  Security Monitoring Tools
  Network Security Technology
  Platform Security Technology
  Endpoint Security Technology
  Threat Analysis and Defence
  Threat Intelligence and Detection
  Network and system administration:
• Advanced understanding in the following areas:
• Machine Learning
• Programming and Scripting
• Advance competence in the following: Problem analysis and solving
• Have exposure to developing threat detection and response capabilities based on MITRE ATT&CK and DEFEND framework

Responsibilities

• Purchase administration and order processing
• Negotiate with suppliers for the most cost-effective deal
• Negotiation of pricing, credit terms and supplier contracts, delivery schedule
• Monitor cost and project budget and develop cost forecasts
• Vendor development-evaluate vendors based on quality, on-time delivery, and cost
• Competitiveness
• Source of quotation and liaise with suppliers, manufacturers, and relevant internal
• Departments
• To perform any other duties as assigned by management

Requirements

• Preferably having experience in relevant fields
• Team players and committed to work
• Good communication and negotiation skills
• Proactive in solving problems
• Good in planning, organizing, and prioritizing assignments
• Able to implement improvement processes
• Independent, able to work under pressure, as well as multi-tasking

Job order: 520516

Responsibilities:

• Handle daily purchasing, PO issuance
• Coordinate supply chain
• Handle multiple suppliers daily
• Handle customer's PO daily, ensure orders are cover timely
• Handle daily/monthly market reports, buying results, supply situation
• Handle contractual relationship with management, suppliers and customers
• Any other ad hoc duties assigned

Requirements:

• At least Bachelors Degree in relevant field of study
• Entry level and training provided

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

EA Personnel name: Chong Gui Feng

EA Personnel Registration Number: R1768033

EA License no.: 07C5771

What the role is

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

As a System Operation Support Engineer (Windows platform) with expertise on Active Directory, you are responsible for supporting critical business applications in a fast-pace, agile environment. This role requires you to be hands-on in Windows and Active Directory for planning, designing, implementation, administering, scripting, monitoring, and carrying out required changes to complete tasks/projects including to resolve incidents/problems.

The broad area of your responsibilities will include the followings:

• Plan, install, configure, and administer Windows systems in physical and virtual environment
• Plan, design, implement and administer Active Directory & DNS and related systems
• Serve as an escalation point for troubleshooting and issue resolution with regards to multi forest Active Directory systems and other Windows systems
• Implement, monitor, and maintain AD design, schema, OUs, replication topologies, group policies and DC backup & restore procedures
• PowerShell scripting and automation
• Work with other teams in AD Integration for a multiple forest Active Directory infrastructure
• Monitor critical systems and take corrective actions prior to failures
• Troubleshoot software or hardware failures to arrive at the root cause
• Perform regular system patching and upgrades to improve system posture
• Design solutions to technical problems and implementation of new systems or infrastructure changes
• Prepare written documentation and develop operating procedures for systems
• Participate in regular deployments of code updates activities

What we are looking for

• At least 4 years of relevant work experience in Windows and Active Directory systems
• Practical experience in OS hardening and performance tuning
• Technically competent in 5 or more of the following languages, tools and technologies:
  i. AD/ DNS/ ADFS/ RDS configuration, administration, and monitoring include migration and upgrade
  ii. PKI system
  iii. Azure/ AWS Administration and Azure AD & AD connect
  iv. Microsoft PowerShell scripting and other configuration management tools
  v. Security methodologies such as JEA, JIT and delegation models
  vi. Configuration Manager (SCCM) for deployment of OS and software, automatic patch deployment, asset and compliance management, etc
  vii. Virtualization management and troubleshooting
  viii. Network protocols such as TCP/IP, SFTP, HTTP/HTTPS, NTP, SNMP etc
• Professional certification in Microsoft Certified Solutions Associate (MCSA) or ITIL would be preferred
• Self-motivated team player who demonstrates initiative and possesses strong analytical skill
• Ability to work beyond business hours and weekends for work contingencies where necessary

Seniority of appointment will commensurate with relevant work experience.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training where you can hone your skills in the evolving technology landscape
• Promotion opportunities through your capability and on the job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model where you can work remotely up to 50% of the time
• A productive yet growth-oriented workplace with flexible dress code where you are empowered to decide your appropriate outfit for the day
• Comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position

About Central Provident Fund Board

At CPF Board, we’re more than just a retirement savings scheme – we’re at the heart of Singapore’s social securitysystem, impacting the lives of more than 4 million members. As one of the top 10 pension funds globally, we provide financial security for Singaporeans in their retirement years, giving them the peace of mind to enjoy their golden years. But that's not all - we also provide insurance coverage in the event of death or disability, help Singaporeans become homeowners, and provide universal healthcare insurance, which help citizens cope with life's uncertainties. With the ability to touch 4 million lives, we are the go-to agency for citizen disbursements, and disbursed $4.1 billion in government benefits to Singaporeans in 2022. We are a unique social security system and trusted partner to Singaporeans in achieving their life goals.

Responsibilites

• Define and implement team objectives aligning with the corporate procurement strategy.
• Monitor on-time delivery to customers and supplier performance metrics, including OTD, Lead Time, Cost, RTV, and Supplier Capacity.
• Expedite materials and manage escalations with suppliers.
• Perform opportunity analysis to identify and execute projects that deliver efficiency gains, cost savings, and inventory reductions.
• Collaborate in New Product releases by managing purchasing, item and quote master settings, and expediting materials.
• Emphasize root cause understanding and continuous improvement.

Requirements

• About 5 years of relevant experience
• Experience with leadership role
• Strong understanding of CM environment

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

The Singapore Site Lead will play a crucial role in overseeing the comprehensive management of facility and property services for our esteemed clients across various sites within the portfolio. This role requires meticulous attention to detail, exceptional leadership skills, and the ability to foster strong client relationships. The ideal candidate will be responsible for ensuring operational excellence, financial management, and efficient vendor coordination while adhering to the highest standards of quality and safety.

Major Responsibilities:

Leadership:

• Cultivate a high-performing account team through effective coaching and regular performance evaluations.
• Identify training needs and provide constructive feedback for continuous improvement.
• Recruit and retain top talent, fostering a culture aligned with the organization's values and goals.

Client/Stakeholder Management:

• Act as the primary point of contact for FM and engineering operations, maintaining a strong relationship with clients and stakeholders.
• Ensure the timely and accurate vetting of reports before submission.
• Oversee the adherence to contractual obligations, delivering exceptional service and surpassing Key Performance Indicators (KPIs).
• Foster strong relationships with key client representatives, suppliers, and team members.

Financial Management:

• Collaborate with the client to develop and maintain property budgets, ensuring adherence to financial targets and timely payment tracking.
• Monitor and manage financial information for reporting and expense monitoring purposes.

Contract and Vendor Management:

• Uphold compliance with client contracts, developing specific processes where necessary.
• Oversee the achievement of KPIs and service levels as per the contract.
• Manage the entire vendor procurement process, including contract negotiation and documentation.
• Ensure the Contract Management Database is continuously updated.

Facilities/Workplace Management:

• Collaborate with the client to devise a strategic business plan for service delivery.
• Maintain up-to-date Standard and Emergency Operating Procedures and Inventory records.
• Ensure a 5-STAR level of hospitality services, including reception, catering, and in-house event management.
• Oversee the facilities helpdesk response and repair and maintenance works.

Critical Environment Management:

• Maintain up-to-date Standard and Emergency Operating Procedures and Inventory and Asset records for critical environments.
• Ensure the timeliness of change management notices and address after-hours escalations as required.

Candidate Specification:

Ideal Experience:

• Minimum 10 years' experience in Corporate Real Estate, Facilities, and/or Property Management.
• Tertiary qualifications in Hospitality and/or Facilities Management/Engineering would be advantageous.
• Experience in managing P&L.

Critical Competencies for Success:

• Demonstrated technical competence in handling technical processes and delivering services.
• Strong focus on achieving excellence and continuous improvement.
• Proficiency in problem-solving and strategic thinking, with the ability to tackle complex issues effectively.
• Exceptional project management and organizational skills to meet deadlines and priorities effectively.

Other Personal Characteristics:

• Exceptional interpersonal skills with a strong client-centric approach.
• Comprehensive understanding of facilities management and property technical aspects.
• Proficiency in financial planning and management.
• Strong communication skills, both verbal and written, along with active listening abilities.
• Demonstrated people management skills and the ability to cultivate a positive team culture.
• Adaptability to fast-paced and changing environments.
• Proven ability to initiate and follow through with improvement initiatives.
• Strong commitment to integrity and customer service excellence.

This position requires an individual with a strong vision, a keen sense of direction, and the ability to inspire and lead a team towards achieving common objectives. The successful candidate will embody our core organizational values and be dedicated to ensuring operational excellence and superior client satisfaction.

Fostering relationships

You'll foster critical relationships between various individuals and organizations, including:

• Corporate Real Estate to review and resolve planning forecast requirements, concerns, and issues,
• Business Unit leadership to collect headcount forecasts and resolve headcount forecast discrepancies between their numbers and those collected at the group level,
• Corporate Finance group to gather top-down headcount and growth projections,
• Project management to review planning strategies that drive construction projects and support the implementation of these projects,
• Move coordination and facility management teams to review and approve moves, develop migration plans, and conduct facility audits, and
• Other members of the occupancy planning team to ensure the development of portfolio strategy plans across separate locations.

Driving optimal occupancy planning solutions

Your primary focus areas for this role will be managing the development of occupancy plans, sequencing group-level and individual moves, and resolving planning issues identified during client planning sessions. You will ensure the alignment of planning with corporate guidelines and that all scenarios maximize the use of space. You will recommend, educate, and enforce space policies/standards, procedures, and protocols, notify the client of customer-requested exceptions, and, as necessary, assist in developing site-specific Planning Strategies with Senior Leadership. You will be a Subject Matter Expert in the client's workplace program and in using data to drive solutions that increase productivity. You will be a leader in the Occupancy Planning and account team, modelling superior client relationship management and strategic thinking.

Reporting

One of your major requirements will be to get familiar with space utilization methods and the presentation of utilization data. Interacting with organizational leadership, you will identify space requirements and prepare and update project status reports on actual versus projected seat demand at the regional level. In addition, you will report on current supply and capacity, forecast inventory changes as required, and work with the client to reconcile any discrepancies from top-down projections.

Sounds like you? To apply, you need to be:

Proactive

Asking the right questions to understand our clients' underlying needs will help you be effective in your role. We will expect you to work independently, multi-task, and manage your time to meet deadlines, as you'll often need to reorganize your daily schedule to deal with your team's changing necessities and requests. We will also look to you to be proactive and innovative in developing solutions with your stakeholders and driving their implementation.

Tech-savvy

You will be successful in the role if you are comfortable using software to support planning solutions and communicate ideas clearly with the planning team and client. This includes having advanced skills in Microsoft Excel (pivot table, vlook-up, cell calculations). In addition, proficiency in Microsoft Office Suite and the ability to consolidate data and floor plans into PowerPoint Presentations and experience with CAFM / IWMS software will be highly valuable.

A communication champion

Excellent communication skills are important – both written and spoken. An individual with strong interpersonal skills, able to understand complex ideas and communicate them to others, and an ability to interact with executive-level external and internal clients will help you to be successful in the role. Most importantly, it would help if you look forward to working as part of a diverse, supportive, and talented team.

Dynamic

Thinking strategically, simplifying the complex, seeing the big picture, and driving results are a few of the role's basic requirements. Moreover, you should thrive on change and have an appetite for risks. We would love your intellectual curiosity towards digital drive, hunger for learning, and urge to meet deadlines.

Below are the skills and experience that we are looking for:

• Ability to lead through influence
• Expert level data analytical skills and ability to articulate stories through data
• Attentive to detail and accuracy - particularly numbers and spatial creativity
• Highly organized and demonstrates a high level of performance in project budgeting and scheduling
• A working knowledge of occupancy utilization, office design principles and trends such as the mobile or collaborative workplace is preferred
• A Bachelor's Degree in Occupancy Planning, Real Estate, Finance, Architecture, Design, Construction Management, or related field is preferred

What you can expect from us:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay.

We can’t wait to see where your ambitions take you at JLL

Our client, a leading Investment Bank, is currently looking for an IT Security Lead where the successful candidate will develop IT Security Risk Assessments and Frameworks for the region. The role will involve developing and implementing comprehensive security strategies, policies, and procedures to safeguard our sensitive data, systems, and networks. You will lead a team of talented security professionals, collaborating with various stakeholders to proactively address cyber threats and mitigate potential risks.

Responsibilities:

• Develop and execute an enterprise-wide IT security strategy that aligns with business goals and regulatory requirements.
• Establish and enforce security policies, procedures, and standards to safeguard information assets and maintain compliance with relevant regulations.
• Lead the IT Security team, providing guidance, mentorship, and professional development opportunities.
• Oversee the design, implementation, and maintenance of security controls, including firewalls, intrusion detection systems, data loss prevention systems, access controls, and encryption technologies.
• Collaborate with internal stakeholders, including executive leadership, IT teams, legal, risk management, and compliance, to ensure security initiatives align with overall business objectives.
• Conduct regular risk assessments and vulnerability assessments to identify potential security gaps and recommend appropriate remediation actions.
• Stay up-to-date with the latest security threats, trends, and industry best practices, and develop strategies to enhance the bank's security posture.
• Lead incident response efforts, including investigation, containment, and resolution of security incidents, and ensure appropriate documentation and reporting.
• Manage relationships with external vendors, consultants, and security service providers to augment the bank's security capabilities.
• Collaborate with the CISO to establish and manage the IT security budget, ensuring cost-effective allocation of resources.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field. A Master's degree is preferred.
• Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM) certification is strongly desired.
• Extensive experience (minimum 10 years) in IT security, with a focus on financial services or investment banking.
• Proven track record of successfully leading and managing an IT security function, including experience managing a team of security professionals.
• In-depth knowledge of IT security principles, technologies, and practices, including network security, application security, identity and access management, incident response, and security governance.
• Strong understanding of relevant regulations and compliance requirements in the financial services industry.
• Excellent analytical and problem-solving skills, with the ability to assess complex security issues and provide strategic recommendations.
• Strong communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of the organization.
• Proactive mindset and ability to thrive in a fast-paced, dynamic environment.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position. please send your CV to Vince Natteri @ [email protected] (EA Registration number: R22104834)

• Handle IT project deployment including server, storage, network switch setup & implementation in both physical and virtualization environment.
• Assist in upgrading of IT Infrastructure, servers, and security measure in systems and networking.
• Manage VM, PC, laptop setup; User and Email account creation; Antivirus system setup & monitoring.
• Responsible for on-site and off-site data & VM backup and restoration.

Requirements:

• Diploma in IT/Computer Science or equivalent
• At least 5 years working experience in System Integration and Network Administration.
• Strong knowledge with Dell PowerEdge series hardware, Storage, RAID, Synology NAS.
• Hands on experience in LINUX - Fedora, Ubuntu, Samba, and ACL.
• Familiar with Windows Server 2016 /2012 (R2) /2008 (R2), VMware vSphere 6.x/5.x

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Duties and Responsibilities

· Report to CONTRACTOR’s Discipline Superintendent

· Participate in the development of work schedule and progress of Discipline commissioning activities.

· Manage the Discipline Commissioning Teams (Supervisors, Technicians) through project execution and manage mobilization/demobilization

· Manage test equipment availability on site as per commissioning requirements

· Set activity priorities and manage allocation of commissioning resources in relation with CONTRACTOR’s Discipline Superintendent.

· Ensure the implementation of PROJECT HSE requirements

· Support CONTRACTOR commissioning team throughout verification and acceptance of Mechanical Completion, Commissioning, Start-up

· Approve the Risk Assessment Analysis, Permit To Work and Livening Up Notice

Functional Interfaces

· CONTRACTOR Commissioning Team

· CONTRACTOR Mechanical Completion Team/ Pre-Commissioning Team

· CONTRACTOR Engineering & Design Team

· CONTRACTOR Safety Team

Profile Requirements

· Qualification: Bachelor of Science / Diploma in Engineering

· Years of Experience: minimum 10 years in Oil & Gas industry

• Supervise a team of HR Business Process Outsourcing officers, overseeing end-to-end recruitment and internship management.
• Ensure the efficient operation of processes, aligning with prescribed policies, standard operating procedures, and customer expectations.
• Review and approve team deliverables in accordance with established standard operating procedures.
• Provide coaching and on-the-job training to enhance the team's performance.
• Accountable for achieving Key Performance Indicators (KPIs).
• Engage with stakeholders and participate in meetings or discussions with customers at a working level.
• Promptly address customer issues as they arise.
• Identify areas for improvement and recommend corrective actions to the Project Manager/Director.
• Collaborate closely with the Project Manager/Director to manage staff training and development, conduct performance reviews, and oversee the team's welfare.
• Adhere to high ethical standards and comply with all relevant regulations and laws.

Requirements:

• Degree in Human Resources, or relevant discipline
• At least 3 years of experience in HR or related field including supervisory experience
• Experience in shared services is an added advantage
• Past working experience in government ministries and statutory boards is preferre
• Experience using Workday is an added advantage.

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394