Telco+, is a joint initiative (created as a new Strategic Business Unit) between Singtel and NCS to help telcos address their transformation needs to evolve into future digital telcos. The aim is to help telcos improve on operational efficiency and leverage insights-driven data to deliver enhanced customer experiences as well as to provide them enhanced capabilities to serve their enterprise customer segments. With the combined capabilities of Singtel and NCS’ expertise in digital and technology services, the new SBU has bold ambitions to be the service provider of choice for Telcos around the Asia Pacific and Middle East in helping them to re-invent themselves.

The Client Delivery Lead ensures quality delivery of projects by Telco+ to our clients. He/she will support projects across the (1) Communications (Comms) and (2) Media, Entertainment & Technology (MET) sectors within Telco+. He/she will partner with the Client Service Leads of the two sectors, to bring together Telco+ offerings to solve the key clients’ most critical business needs and bring value-added services to ensure they succeed. The Client Delivery Lead has responsibilities that encompass managing business value, establishing and maintaining professional relationships with clients and stakeholders and leading multifunctional project teams.

What will you do? 

You will act as the single point of contact for the key client on all project delivery and managed services delivery matters, for areas in your care. Beyond projects and operational delivery matters, you are also expected to:

• Develop business opportunities to solve the client’s problems;
• Ideate solutions using technology and process changes;
• Create growth opportunities by considering the feasibility and sustainability of these opportunities and the core capabilities of NCS.
• Support the presales solutioning process, to ensure proposed solutions are feasible and deliverable within the project parameters & available resources
• Direct the right team across different Lines of Business (LOBs) to drive revenue, quality and customer satisfaction targets and ensure delivery.
• Account for the delivery services of the client’s account and be involved in the delivery of the programs that you are responsible for

Procurement Specialist (Aerospace/ Purchasing/ SAP/ RAMCO)

2 Years Contract

Location: Seletar

Salary up to $3,500

Our client is an aerospace manufacturer specializing in military rotorcraft and commercial helicopters. They also engage in the wholesale of aircraft equipment and supplies, including aeronautical equipment.

General Responsibilities:

• Prepare and issue purchase orders to both local and overseas suppliers in accordance with recommendations from the requestor. Both SAP PO and manual PO where applicable.
• Support company MRO / CRO operation in the form of hangar consumables timely replenishment, on time sending out of tooling and GSE POs to approved vendors that are due for calibration.
• Evaluate and select suppliers that meets organization's standards of pricing, quality, timing and reliability of supplies. Carry out vendor performance review as required under the SOP.
• Analyze and evaluate supplier bids, tenders, proposals or quotations, negotiate prices, delivery and payment term.
• Maintains files and records of current and potential suppliers and vendor, materials and prices.
• Seek Quality and Compliance officer's approval on OEM or distributor/stock lists for parts that are subject to FAA or CAAS airworthiness certification.
• Data entry to computer system to raise and issue purchase order and transmit order to vendors through email or other acceptable means. Ensure all orders to suppliers are received and acknowledged.
• Track and monitor status of purchase orders and handles suppliers follow ups on delivery action to ensure timely delivery and meet urgent requirement.
• Update company stake holders on the status of the request to ensure MRO / CRO project are on track and tooling and GSE calibration PO are issued before calibration due dates.
• Liaise and communicate with internal customers on status of orders and other procurement needs.
• Update ERP system on incoming materials and compares information on packing slips with purchase order to verify accuracy of shipment received for Finance processing.
• Ensures that all supplies received are processed and distributed to requestor in timely manner, as directed in Purchase Requisition.
• Assist Procurement Lead / Procurement Manager in all other procurement functions as required.

Requirements:

• At least three to five (3-5) years of relevant experience in Aerospace Industry
• Knowledge in purchasing function
• Microsoft Office such as Excel, Word, PowerPoint.
• International Shipping Knowledge
• Knowledge in SAP and RAMCO applications

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Job Responsibilities:

• Lead the Architectural and Insulation team for fabrication, installation, and mechanical completion (MC) as per project requirements.
• Act as the construction lead for Architectural and Insulation works.
• Coordinate with Engineering, Procurement, QA/QC, and Commissioning teams to ensure seamless execution.
• Evaluate, finalize, and manage subcontractors for fabrication and installation activities.
• Assign tasks and manage Architectural and Insulation Project Management Teams (PMTs).
• Guide subcontractors to achieve fabrication, installation, and sub-system/area completion targets.
• Collaborate with other disciplines to prioritize construction sequences and expedite system handovers.
• Resolve interface issues with Engineering, Construction, and vendors.
• Monitor daily work activities to ensure compliance with project specifications.
• Develop quantifiable benchmarks (e.g., KPIs) to ensure clarity of scope and completion goals.
• Plan and control production activities, coordinate with subcontractors, and address outstanding tasks during weekly progress meetings.
• Review drawings and assess installation and construction feasibilities.
• Coordinate the preparation of Risk Assessments and Method Statements for Architectural and Insulation activities.
• Promote and enforce safe work practices among team members and workers.
• Identify and resolve project team conflicts and manage project scope changes proactively.
• Address expected faults and defects in a timely manner.

Job Requirements:

• Minimum Diploma in any engineering discipline.
• Minimum of 10 years of experience in Architectural and Insulation works.
• Experience in EPC projects for Oil & Gas, HVDC/HVAC Offshore Renewables, and Systems.
• Strong leadership skills and the ability to manage subcontractors and multidisciplinary teams effectively.
• Proficient in computer applications.

Brunel International S.E.A Pte. Ltd.

UEN No: 199603098R

EA License No: 16S8067

Shahidan Yusof - R1658969

JOB SUMMARY

• Supply Chain Management (SCM) is responsible for the overall commercial management of how the bank engages and spends money with its external third-party suppliers. The SCM Global Technology Team is looking for a candidate with strong Leadership experience in Technology Procurement and the gravitas to engage and influence senior Stakeholders within Technology & Operations (T&O).
• The successful candidate will lead a team of experienced technology sourcing professionals and be responsible for influencing and driving sourcing decisions in collaboration with senior Functions T&O stakeholders and related CIO/COO leadership teams.
• Leads and manages the SCM Functions Technology Services team with responsibility for managing approximately $150m of annual supplier spend across Functions.
• Manage senior relationships within Functions T&O to influence and define their vendor strategy.
• Reviews the relevant bank expense line that aligns to sourcing categories in order to understand the nature of such expenditure with the objective of optimisation and cost reduction through Supply, Demand, Governance or spend compliance actions.
• Ensures that business sourcing strategies are developed in conjunction with T&O and use them to drive greater commercial benefit for the firm.
• Support country teams in their execution of cluster/country initiatives that are aligned to the global strategy.
• Lead the execution of Strategic Sourcing initiatives that will deliver sourcing solutions that meet the needs of our bank wide stakeholders in a cost effective and optimised manner.
• Act as the interface between country sourcing teams and Group Technology sourcing for their IT related activities.
• Manages supplier risk to establish a stable supply chain that allows the bank to provide uninterrupted services to its stakeholders.
• Manage the SCM Technology Services team, ensuring a high quality of delivery across the team to support Functions T&O
• Monitor the team’s performance against the SCM Scorecard and put actions in place throughout the year to meet Scorecard targets.
• Ensure that direct reports have development plans in place and are developing in accordance with those plans.
• Effectively manage direct reports in terms of workload management, task sharing, regular ‘one to one’ meetings, supporting deal execution as applicable and providing direct feedback.
• Own and drives the overall global SCM cost savings target for the SCM T&O
• Demonstrate the highest standards of ethical conduct, ensuring that Fraud and ABC risk are mitigated in all sourcing events.

RESPONSIBILITIES

Strategy

• Understand the Functions business and T&O functional strategies to enable SCM business alignment so relevant procurement strategies are developed to support and influence those needs.
• Create and maintain in conjunction with FUNCTIONS T&O a sourcing strategy that includes cost reduction (including needs assessment, demand management etc.), innovation, market intelligence risk mitigation and sustainability components.
• Explore and leverage strategic supplier partnerships opportunities to further the use of preferred suppliers.

Business

• Define opportunities covering the Supply, Demand and Governance aspects of the supply chain and detail the specific actions that will optimise the consumption of the categories products or services
• Create cost efficiencies and support expense line management by directly influencing FUNCTIONS budgets.

Processes

• Lead the Global Category Managers (GCM’s) to produce best and compliant sourcing outcomes for each Functions area.
• Ensure stakeholders understand their obligations under the TPRM policy and procedures.

People & Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Employ, engage and retain high quality people.
• Develop skill set of hub-based resource to be able to compliment onshore team.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk Management

• Accountable to ensure that all initiatives undertaken are executed in accordance with SCB’s third party risk management policies and guidelines.
• Data Quality of all meta data is at the highest level
• Support and execute necessary actions and deliverables to meet existing and new regulatory requirements that relate to the bank’s supplier base.

Governance

• Ensure all sourcing activities are logged correctly and are Audit ready at all times
• Ensure the SCM Functions sourcing activities are always audit ready

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Functions CIOs
• Senior T&O MT

Our Ideal Candidate

• 8+ years of experience in category management in the technology category space
• Degree or equivalent qualifications in Procurement, Supply Chain Management, Law
• Professional Memberships: CIPS or similar desirable
• Bank training; Code Of Conduct, AB&C and other mandatory learning

Role Specific Technical Competencies

• Negotiation Skills
• Commercial Skills
• Strategic Mindset
• Stakeholder Management
• Project Management
• Excel Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Location: MAS Building, Singapore

Job Responsibilities:

• Plan and Coordinate AV Support: Attend to all requests to support internal and external meetings, webinars, events, recordings, and video productions. Understand user requirements and provide appropriate technical support.
• Live Event Setup & Operation: Plan, set up, and operate control room and studio equipment for live events or recordings.
• Collaboration: Work closely with internal and external stakeholders to facilitate the creation and post-production of multimedia content.
• System Maintenance: Conduct regular preventive and corrective maintenance works to ensure AV systems are in good working condition. Maintain up-to-date inventory records for auditing.
• Contractor Management: Oversee AV contractors to ensure they deliver services as per contracts and service level agreements. Regularly assess contractors' performance, including verifying services rendered and managing payments.

Job Qualifications:

• Education: Minimum Diploma in Media, Mass Communications, AV, or equivalent.
• Experience: At least five (5) years in AV/VC operations, broadcasting, live production, or related field, with supervisory responsibility.
• Skills: Proficiency in Adobe Photoshop, After Effects, Premiere Pro, and Creative Suite. Strong understanding of AV/VC systems (e.g., Crestron, Extron, Cisco, Bosch), and experience with production equipment (cameras, video switchers, lighting, sound).
• Other: Experience in project management of large-scale AV implementations. Strong communication and interpersonal skills, and ability to work in a fast-paced environment. Independent worker with a customer-oriented mindset.

Kitchen Lead Roles and Responsibilities

The Kitchen Lead plays a critical role in overseeing kitchen operations, ensuring food quality, maintaining safety standards, and leading a team to achieve operational excellence. Below are the key roles and responsibilities expected of a Kitchen Lead in a professional kitchen environment in Singapore:

Leadership and Team Management

1. Supervise Kitchen Staff

• Delegate tasks and responsibilities to the kitchen team.

• Ensure all team members are performing efficiently and meeting standards.

2. Training and Development

• Provide ongoing training for kitchen staff on cooking techniques, safety, and hygiene.

• Mentor junior chefs and encourage skill development.

3. Conflict Resolution

• Address and resolve any disputes or issues within the kitchen team professionally and promptly.

4. Shift Management

• Plan and organise shift schedules to ensure adequate staffing at all times.

Operational Excellence

5. Food Preparation and Quality Control

• Oversee food preparation to ensure consistent quality and presentation.

• Conduct regular quality checks for taste, texture, and portion sizes.

6. Inventory and Stock Management

• Monitor stock levels and ensure timely ordering of ingredients.

• Minimise wastage through effective inventory control.

7. Menu Planning and Innovation

• Collaborate with management on menu updates and new dish creation.

• Ensure menu items align with the restaurant’s concept and customer expectations.

8. Compliance with Regulations

• Ensure the kitchen complies with Singapore’s food safety and hygiene regulations.

• Maintain cleanliness and proper storage conditions in all kitchen areas.

Administrative Duties

9. Reporting and Communication

• Report kitchen performance metrics and issues to management.

• Maintain clear communication with other departments, such as front-of-house and procurement.

10. Budget Management

• Work within allocated budgets for food costs and labour.

• Analyse and optimise kitchen expenses to meet financial goals.

Customer Satisfaction

11. Handle Special Requests

• Ensure customer-specific dietary needs and special requests are met without compromising quality.

12. Crisis Management

• Manage any unexpected kitchen incidents, such as equipment failures or sudden order surges, efficiently.

The Kitchen Lead is expected to set a positive example for the team, demonstrate a high level of professionalism, and continuously seek ways to improve kitchen operations while upholding the restaurant’s standards and values.

This role is crucial for maintaining a high-performing kitchen and creating a memorable dining experience for customers.

The Solutions Lead role will develop and implement various projects aimed at improving the efficiency and user experience of several applications. These applications are designed to streamline end-to-end prototype management, improve tracking and visibility of prototype shipments, and increase inventory level accuracy at contract manufacturers. By enhancing existing features and developing new functionalities, the Solutions Lead will help improve the overall performance and user experience of these applications, ultimately contributing to more efficient and effective operations within the organization.

Responsibilities

• The Solutions Lead role will be responsible for developing various solutions to improve the efficiency and user experience of RL Devices such as end-to-end prototype management, forecasting build costs across programs to prepare for budget intake, enabling advanced shipment notices and inventory tracking for prototype shipments from contract manufacturers to all hubs.

Minimum Qualifications

• Excellent communication and interpersonal skills.
• Familiarity with database management systems and data modeling.
• Proficiency in at least one programming language (e.g., Python, Java, C++).

Preferred Qualifications

• 1-2 years of experience in a software development or IT role, preferably in a supply chain management or logistics environment.
• Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud).
• Experience with no code development platforms (e.g. Google AppSheets)
• Knowledge of project management principles and practices.
• Familiarity with Agile development methodologies.
• Experience working on projects related to inventory management, budgeting, shipping, or logistics.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Position Overview:

The AV Lead will play a pivotal role in ensuring seamless audio-visual (AV) operations and production for MAS's critical internal and external engagements. This role demands a blend of technical expertise, project management skills, and creativity to support MAS's high standards of professionalism and innovation. The AV Lead will manage AV systems, coordinate events, and oversee multimedia production, contributing to MAS's mission of promoting a sound and progressive financial center.

Key Responsibilities:

1. Event Support and Coordination

• Plan, coordinate, and manage AV requirements for major meetings, webinars, events, recordings, and video productions.
• Collaborate with stakeholders to understand technical needs and deliver tailored AV solutions.
• Operate and manage control room and studio equipment for live events or recordings.

2. Multimedia Content Creation

• Work closely with internal and external stakeholders to facilitate the creation and post-production of multimedia content.
• Ensure the delivery of high-quality videos, graphics, and other digital media assets aligned with MAS's standards.

3. System Maintenance and Inventory Management

• Conduct regular preventive and corrective maintenance to ensure all AV systems remain in optimal condition.
• Maintain an accurate and up-to-date inventory of AV equipment for audits and operational readiness.

4. Contractor and Vendor Management

• Oversee AV contractors to ensure service delivery aligns with contracts and service level agreements.
• Manage contract administration, assess vendor performance, and verify services rendered before payment.

5. Technology and Innovation

• Stay updated on emerging AV, broadcasting, and video conferencing technologies to recommend and implement advancements.
• Lead large-scale AV implementation projects, ensuring successful delivery within scope and timelines.

Qualifications and Skills:

• Minimum Diploma in Media, Mass Communications, AV, or equivalent.
• At least five (5) years of relevant experience in broadcasting, live production, or AV/VC operations with supervisory responsibilities.
• Proficiency in Adobe Creative Suite (Photoshop, After Effects, Premiere Pro) and strong video and photographic skills.
• In-depth knowledge of AV hardware (e.g., cameras, video switchers, lighting, sound systems) and software (e.g., TriCaster, OBS, vMix).
• Experience in studio production and familiarity with production sets and teams.
• Proven project management experience in large-scale AV implementations.
• Expertise in AV and VC systems (Crestron, Extron, Cisco, Bosch).
• Strong interpersonal and communication skills with a customer-oriented mindset.
• Independent, proactive, and adaptable to fast-paced and dynamic environments.

Why Should You Work for KFC?

At KFC, we pride ourselves on being original. We even named our recipe after it. But for us, the answer to the question is simple. Be You. Everyone at KFC is different. Unique. It’s what makes us special - Our people, The Originals. And we welcome you to join us. Bring your individuality to the table. Bring your grit and energy. Bring your spirit. Your story. Your drive and your passion. Bring it. Every piece of you. Even the parts you don’t like. Because we value our people no matter what. Because KFC’s inclusive world allows everyone to shine. Let’s celebrate you. We’ll feed your potential and we’ll support you; to be your best self, to make a difference, and have fun. Together, we can be part of something truly extraordinary. All you have to do, is Bring it.

ABOUT THE ROLE

At KFC, our commitment to serving the best chicken to the world is at the heart of everything that we do. A big enabler for this is ensuring that we have the best development strategy to bring restaurants within our customers’ reach, growing the business one bucket at a time.

To share this passion with us, we need a dynamic, passionate and chicken-loving Market Planning Lead to support our development initiatives for Asia. You will play a critical part in advancing development capability by identifying the right locations for new restaurants through close collaboration with Business Units (BMU) Development teams. You will be responsible for supporting growth across specific markets by cascading and sharing market planning best practices. It will involve overseeing a wide range of market-specific tactical projects spanning the Market Planning and Site Selection phases of Development.

WHAT SUCCESS LOOKS LIKE

As a business partner to our Franchisees, you will be a key collaborator in driving high level strategic and tactical alignment. You will also build Franchisee capability across market planning, site selection, and other Development tools and processes.

You will be based in Singapore and travel may be required to supported markets depending on initiatives.

MAKE A DIFFERENCE… with your role’s responsibilities

Major job functions include:

Market Planning & Site Selection (100%)

• Develop, implement, and maintain prioritized market plans to enable and accelerate the KFC Growth & Development Strategy, including benchmarking and competitive analysis.
• Create tools and guidance for market planning, mapping, and trade area prioritization/penetration.
• Serve as a Subject Matter Expert for division mapping/GIS and development systems support.
• Build relationships and collaborate with Development Leaders to effectively communicate and influence development commitments aligned with market plans, supporting ongoing development results.
• Develop robust post-audit tools to report on and guide future decisions for new unit and reinvestment decisions, including competitive performance analysis and development-related factors (site quality, trade area grade, etc.).
• Cascade tools and analytics to monitor, assess, and extract insights on growth strategies, market plans, demographics, portfolio segmentation, and penetration potential.
• Influence KFC Development teams with market planning/mapping processes, including Site Approval Committee Meetings.

BRING YOUR BEST SELF… with your top-notch qualifications

To be successful in this role, you will need:

• Degree in Business, Geology or similar
• 5+ years of experience in mapping, data management, analysis, and GIS required.
• Experience in the multi-unit restaurant, retail, or franchise industry strongly preferred.
• Clear influencing, communication, and organizational skills are essential.
• Ability to collaborate effectively with cross-functional departments and work with all levels.
• Demonstrated ability to work with international and diverse stakeholders.
• Ability to efficiently manage workloads and adjust priorities effectively.
• Capable of working semi-independently and multitasking in a fast-paced, deadline-driven environment.• Strong technical skills, including proficiency in GIS-related software and Microsoft Office Suite, with advanced Excel and PowerPoint skills.

HAVE FUN… growing and thriving with us

Reporting to the Director of Development (KFC Global), you will work closely with a great support network:

• KFC Global Development Team
• Regional Development Team
• 3rd Party Market Planning Vendors – AIS, Geolytix, SiteZeus, etc.
• Key cross-functional partners such as Finance, Marketing, Digital, Operations, Supply Chain, Quality Assurance
• Franchise partners (Franchisee General Managers, Chief Development Officers and Development teams)

KFC Asia is an equal opportunity employer with an inclusive culture that let’s your Originality shine and provides a flexible working environment, great benefits and colleagues to support you along the way.

Ready to join? Click APPLY to start your Original journey!

Please note that when applying for a position at KFC, we collect and store the personal data you have supplied for recruitment activity purposes only.

Overview of the job:

We are seeking an experienced Regional Client Lead to drive the success of a portfolio of high-profile multinational brands across APAC. In this role, you will be the strategic leader and trusted partner, overseeing all facets of regional media operations, client leadership, and performance across Communications Planning, Media Activation, Measurement, Platform Performance, Operations, and Analytics.

As the APAC Media Lead, you will provide strategic direction, foster strong client relationships, and inspire innovative thinking both internally and externally. You will act as the key liaison between the client and our teams, ensuring seamless connectivity across regional markets, delivering high-impact solutions, and driving the alignment of global workstreams and best practices.

You’ll be responsible for steering digital transformation and innovation initiatives, leveraging data and analytics to inform media investment decisions, and promoting adaptive marketing strategies that enhance client performance. Additionally, you will oversee resource allocation, process optimisation, and tech maturity audits to ensure continuous improvement across the portfolio.

With frequent interaction with senior-level clients, you will represent GroupM as the face of our organisation, ensuring the highest levels of client satisfaction while identifying opportunities to grow revenue through value-added services. As the senior business partner, you’ll balance the needs of clients, markets, and internal teams, driving results that exceed expectations and deliver measurable success.

Responsibilities of the role:

• Serve as a trusted advisor to key regional stakeholders, including the APAC VP of Marketing, APAC Digital Transformation Lead, APAC IBE Lead, and other senior leaders in Marketing, Procurement, and Finance.
• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues, and opportunities
• Navigate complex organisational structures by building strong relationships and influencing stakeholders to achieve desired outcomes.
• Design and share the overall strategic approach for the account to meet client business objectives and strategies while overseeing the implementation of annual planning in collaboration with the client team.
• Cultivates trust and operates with a high degree of ownership and accountability to earn the trust of clients and colleagues alike.
• Collaborate across all local markets, ensuring quality product and service delivery to create award-winning, business-changing media work.
• Increase organic revenue growth by identifying services that can unlock client business growth.
• Ensure that all client-facing materials are of the highest quality, strategically aligned, and reflective of GroupM’s capabilities.
• Champion consumer-centric thinking in all strategic media initiatives, providing thoughtful POVs on emerging trends in the media landscape.
• Driving the financial goals of the account by managing costs, revenue, and scope of work in accordance with client contracts and opportunities for mutual benefit.
• Successfully manage staffing resources, across regional and local teams.
• Build client satisfaction by soliciting feedback and operating like a consultant
• Leading and providing timely and actionable feedback to the team to aid in their development and progress to the regional team.
• Effectively address client satisfaction, renewal, and escalation issues until resolved
• Manage,develop, and mentor your direct reports, fostering a culture of learning and high performance.

What you’ll bring:

• Extensive experience in client leadership, working closely with senior stakeholders.
• Proven ability to manage multiple workstreams and clients in a fast-paced environment.
• Proven experience in leading and inspiring teams within a regional, matrixed organisation, ideally within a large holding company or integrated team environment.
• A problem-solver with the ability to turn complex challenges into business opportunities.
• Collaborative and astute, with the ability to build trust and respect across the network.
• A forward-thinking expert who helps clients stay ahead of trends and future-fit for growth.
• Detail-oriented with the ability to maintain a broad strategic perspective when creating solutions.
• Skilled in building compelling, data-driven arguments that inspire client confidence and support.
• A track record of developing talent and fostering team growth.

About GroupM

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Position Overview:

The AV Lead will play a pivotal role in ensuring seamless audio-visual (AV) operations and production for MAS's critical internal and external engagements. This role demands a blend of technical expertise, project management skills, and creativity to support MAS's high standards of professionalism and innovation. The AV Lead will manage AV systems, coordinate events, and oversee multimedia production, contributing to MAS's mission of promoting a sound and progressive financial center.

Key Responsibilities:

Event Support and Coordination

• Plan, coordinate, and manage AV requirements for major meetings, webinars, events, recordings, and video productions.
• Collaborate with stakeholders to understand technical needs and deliver tailored AV solutions.
• Operate and manage control room and studio equipment for live events or recordings.

Multimedia Content Creation

• Work closely with internal and external stakeholders to facilitate the creation and post-production of multimedia content.
• Ensure the delivery of high-quality videos, graphics, and other digital media assets aligned with MAS's standards.

System Maintenance and Inventory Management

• Conduct regular preventive and corrective maintenance to ensure all AV systems remain in optimal condition.
• Maintain an accurate and up-to-date inventory of AV equipment for audits and operational readiness.

Contractor and Vendor Management

• Oversee AV contractors to ensure service delivery aligns with contracts and service level agreements.
• Manage contract administration, assess vendor performance, and verify services rendered before payment.

Technology and Innovation

• Stay updated on emerging AV, broadcasting, and video conferencing technologies to recommend and implement advancements.
• Lead large-scale AV implementation projects, ensuring successful delivery within scope and timelines.

Qualifications and Skills:

Minimum Diploma in Media, Mass Communications, AV, or equivalent.

At least five (5) years of relevant experience in broadcasting, live production, or AV/VC operations with supervisory responsibilities.

Proficiency in Adobe Creative Suite (Photoshop, After Effects, Premiere Pro) and strong video and photographic skills.

In-depth knowledge of AV hardware (e.g., cameras, video switchers, lighting, sound systems) and software (e.g., TriCaster, OBS, vMix).

Experience in studio production and familiarity with production sets and teams.

Proven project management experience in large-scale AV implementations.

Expertise in AV and VC systems (Crestron, Extron, Cisco, Bosch).

Strong interpersonal and communication skills with a customer-oriented mindset.

Independent, proactive, and adaptable to fast-paced and dynamic environments.

Position Overview:

The AV Lead will play a pivotal role in ensuring seamless audio-visual (AV) operations and production for MAS's critical internal and external engagements. This role demands a blend of technical expertise, project management skills, and creativity to support MAS's high standards of professionalism and innovation. The AV Lead will manage AV systems, coordinate events, and oversee multimedia production, contributing to MAS's mission of promoting a sound and progressive financial center.

Key Responsibilities:

Event Support and Coordination

• Plan, coordinate, and manage AV requirements for major meetings, webinars, events, recordings, and video productions.
• Collaborate with stakeholders to understand technical needs and deliver tailored AV solutions.
• Operate and manage control room and studio equipment for live events or recordings.

Multimedia Content Creation

• Work closely with internal and external stakeholders to facilitate the creation and post-production of multimedia content.
• Ensure the delivery of high-quality videos, graphics, and other digital media assets aligned with MAS's standards.

System Maintenance and Inventory Management

• Conduct regular preventive and corrective maintenance to ensure all AV systems remain in optimal condition.
• Maintain an accurate and up-to-date inventory of AV equipment for audits and operational readiness.

Contractor and Vendor Management

• Oversee AV contractors to ensure service delivery aligns with contracts and service level agreements.
• Manage contract administration, assess vendor performance, and verify services rendered before payment.

Technology and Innovation

• Stay updated on emerging AV, broadcasting, and video conferencing technologies to recommend and implement advancements.
• Lead large-scale AV implementation projects, ensuring successful delivery within scope and timelines.

Qualifications and Skills:

1. Minimum Diploma in Media, Mass Communications, AV, or equivalent.
2. At least five (5) years of relevant experience in broadcasting, live production, or AV/VC operations with supervisory responsibilities.
3. Proficiency in Adobe Creative Suite (Photoshop, After Effects, Premiere Pro) and strong video and photographic skills.
4. In-depth knowledge of AV hardware (e.g., cameras, video switchers, lighting, sound systems) and software (e.g., TriCaster, OBS, vMix).
5. Experience in studio production and familiarity with production sets and teams.
6. Proven project management experience in large-scale AV implementations.
7. Expertise in AV and VC systems (Crestron, Extron, Cisco, Bosch).
8. Strong interpersonal and communication skills with a customer-oriented mindset.
9. Independent, proactive, and adaptable to fast-paced and dynamic environments.

Job Title: Pega Developer
Location: Singapore
Job Type: Contract

Job Description

We are looking for an experienced Pega Developer with a strong background in low-code application development and front-end technologies to join our dynamic team. The ideal candidate will have expertise in Pega development, with additional skills in Angular for front-end development and Java or other backend languages. This role will involve developing, enhancing, and maintaining applications using Pega and other relevant technologies, contributing to a high-performance Agile team.

Key Responsibilities

• Pega Development: Design, develop, and implement applications on the Pega platform, participating in all phases of the project development lifecycle.
• Front-End Development: Work with Angular to build responsive and user-friendly interfaces that enhance the user experience.
• Backend Integration: Collaborate on backend development using Java, Python, or Node.js as needed for full-stack solutions.
• Version Control: Use Git for version control, ensuring consistent and secure code management practices.
• Agile Collaboration: Participate actively in Agile processes, including sprint planning, daily stand-ups, and retrospectives.
• CI/CD & Cloud Integration: Engage in continuous integration/continuous deployment processes and work with cloud platforms such as AWS or GCP for scalable solutions.
• Containerization & Serverless Frameworks: Utilize Docker and other container technologies, as well as serverless frameworks, to improve application efficiency.
• Wireframing & Prototyping: Use tools like Figma to wireframe and prototype applications, ensuring smooth and clear communication of design ideas.
• Unit Testing: Implement unit testing to ensure code quality and reliability.

Skills and Qualifications

• Education: Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related fields.
• Primary Skills:
  • Strong experience with Pega (primary skill), including hands-on experience in at least one full project development lifecycle.
  • Pega certification(s) preferred for higher consideration.
• Secondary Skills:
  • Experience with Angular for front-end development.
  • Familiarity with backend technologies, including Java, Python, and Node.js.
• Additional Skills:
  • Experience with Agile processes, CI/CD practices, and cloud platforms (AWS/GCP).
  • Proficiency with version control systems (Git).
  • Familiarity with Docker, serverless frameworks, and low-code development tools.
  • Experience with wireframing/prototyping tools like Figma.
• Testing & Development Practices: Knowledge of unit testing and best practices in software development.

Preferred Attributes

• Self-driven and Independent: Ability to work autonomously and manage responsibilities.
• Problem-Solving Skills: Strong analytical skills with a proactive approach to challenges.
• Communication & Teamwork: Good interpersonal and communication skills, with the ability to present ideas effectively and listen actively.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Role: Pega LSA

Role Type: Contract 12 months

Basic Responsibilities:

Work as team member in multi-disciplinary and dynamic team. Functional service delivery roles include Team Leader, Content or Domain Expert, Senior Domain/Module Consultant, and Lead Business or Systems Analyst. Leads or supports the analysis, design, development and implementation of systems and software, as well as the completion of other project work streams and deliverables. May also lead project modules or work activities as appropriate and can formulate solutions to defines/specific business or technical issues.

Qualifications Required

· 5+ years as a practicing LSA for multiple accounts.

· 10+ years of total pega Experience

· Certified LSA

· Strong stakeholder Management

· Devops &Agile Experience

· Good Knowledge on all rule types- UI, Flows, Flow Actions, Harness, Integration, Agents & Activities.

· Working Knowledge on Prior Robotics, API Standards, Enterprise Security Protocols, Performance Monitoring &improvement

Specific Responsibilities:

· Experience in Development in Banking and Financial

· Good Knowledge on all rule types - Sound experience on using debugging tools like Tracer, Clipboard, SMA and Live UI.

· Proficient in Pega Implementation cycle that includes PRC deployment, development, testing, bug fixing &troubleshooting

· Having good understanding on the rules management and associated tools such as export &import tools skimming and bulk processing tools.

· Good knowledge of SQL using Oracle

· Having Strong base in web designing & development using HTML & JS, Strong communication and presentation.

· Implementing and following agile/scrum processes within self-organizing team.

· Manage the overall key design areas of a Pega implementation

· Use expert consulting skills to manage project scope and client expectations

· Actively collaborate with other teams to solve cross functional challenges.

· Actively participate Business value assessment and business requirements elaboration phases.

· Actively participate in the requirements, design and construction phases; to lead to success.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews

Immediate till 31 August 2025

5 days work week across Monday to Sunday

Up to 44 hours per week (8/30am - 6pm / 12.30pm - 9.30pm)

• Support Project Manager in attaining holistic objectives of the assigned surveys.

• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.

• Ensuring the team attains their daily Key Performance Indicators (KPIs).

• To be the subject matter expert for assigned surveys.

• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.

• Ensure survey data are accurately keyed into the system via audits.

• Handle escalations/complaints cases via service recovery calls.

• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future

preventive measures.

• Conduct field visits with junior team members for survey collection.

• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.

• Continuous improvement in standards and quality of the team via coaching efforts.

• Goals setting and conducting year-end appraisals.

Requirements:

• Minimum Diploma or equivalent.

• Equipped with work experience in survey operations, sales, or customer service role.

• Possessed at least 2-3 years’ experience in supervisory position.

• Those without the academic qualifications will be considered with relevant work experience.

• Applicants with call center background, direct sales and customer fronting will be advantageous.

• Able to handle escalations and complaints proficiently to de-escalate these cases.

• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

• Able to communicate effectively with internal and external stakeholders.

• Selected applicants are required to complete a training course and passed the assessment test before

being deployed to operations.

• Only Singaporeans may apply.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10247

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394