KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of Cyber Security Operations for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 6-8 or more years of experience in running security operations including project management and implementation skill set.

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

MAIN TASK

As Store Manager the person will manage day by day operations in the Singapore Store.

According to the Marketing and Sales Strategy the daily tasks will include sales responsibilities, showroom management as well as events management.

MAIN ACTIVITIES

Customer management

• Welcome and engage every guest providing the best customer experience.

• Manage or assist the showroom walk-ins, supporting the team with showroom visits previously booked.

• Work with Business developers to constantly increase the traffic within the Store.

• Report precisely daily activities, register visitors and leads through CRM system (Sales Force).

Showroom Management

• Maintain the showroom and the services offered with the high company standards and values.

• Ensure the Showroom is always in perfect condition (clean and tidy)

• Organize, manage, and supervise the showroom’s maintenance together with the local suppliers.

• Manage the Marketing tools and ensure their constant availability through a dedicated inventory to be kept always updated (catalogues, samples, folders, branded gadgets).

• keep he space always updated and upgraded with the last merchandising & marketing set-up.

• Assisting in the development of the presentation for the renovation, based on the Company indication.

• Support the management of the main social media channels and local adv campaigns.

• Report daily activities through the CRM system (Sales Force).

Event Management

• Plan and organize event in advance respecting theme and budget assigned.

• Be responsible for the execution of the event according to company standards and Values (invitations, catering, logistics, adv, mailing.)

Admin/Desk Office activities

• Manage the general email account and phone and Whatsapp contact.

• Support the sales team by preparing samples and the relative shipments (either locally or oversea) for Customer , Architect Studios, Design Studios, Contractors, Developers.

MUST HAVE

• Degree in Architecture/Interior Design/Economics

• Experience in retail/product promotion and showroom management

• Fluent English for handling English speaking people ; other language will be at advantage as need to interact with counter part in Italy

• Passion for architecture and design

• Good communication skills

• Organization and problem solving skill

• Proficient in Microsoft office software (Word, Excel, Power Point

Are you looking for a new role where you can be yourself and accomplish your best work? Look no further. At Asurion, our teams work collaboratively to innovate and serve customers while ensuring employees succeed and feel valued.

We don’t just provide customers with exceptional service — we create a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.

Who is the Manager, Risk & Fraud Management?

Using big data, market insights, and an understanding of operational processes, you will be responsible for insights, analysis and trending of our subscriber-base across Asia. Combining technical, presentation and communication skills you will focus on subscriber behaviour, identify outliers and drive initiatives that balance profitability with customer experience.

This role will have exposure to the management team and the opportunity to work cross-functionally, with Customer Solutions, Client Services, Legal, Underwriting and IT to ensure the correct requests’ outcomes. The candidate will support the Program Risk Management Director to be the champion for change, driving new processes where old ones fail, using relationships and data analysis to gain alignment. The candidate will drive new system design and corresponding processes to flag abnormal behaviours.

The ideal candidate must have a keen interest in subscriber behavior, latest technology and a desire to learn more about fraud within the insurance and mobile technology sectors. The ideal candidate will have a strong interest in complex problem solving, ability to challenge assumptions, consider alternative perspectives, perform in high-stress situations, and operate well in a collaborative, multi-cultural, multi-lingual and diverse environment.

Key Duties:

• With a deep understanding and monitoring of the claims process, identify more efficient alternatives to eliminate unnecessary procedures and create customer-friendly claims processes and procedures to maintain a healthy program by utilizing Power BI, SQL, and Excel.
• Monitor operational effectiveness of risk mitigation measures for adherence and effectiveness, identifying risks and opportunities, sharing them with stakeholders, and reflecting them in the process.
• Be the voice of risk management in new business initiatives and existing businesses by providing solutions, emerging trends/risks/opportunities and partnering stakeholders to create a win-win situation
• Responsible for operational data analytics to provide insights to programs’ behaviours and trending including chair monthly stakeholder meetings, chair monthly stakeholder meetings, reporting on key performance metrics, owning actions, and following up on delivery.
• Be up-to-date with readily available tools in the market to reduce consumer risks and seek out innovative tools to to ensure state-of-the-art technology in risk mitigation

Here’s what you’ll bring to the team:

• 2 to 5 years experiences in Data Analysis / Risk Management is a must
• Excellent quantitative and analytical skills - advanced financial modelling in Excel and SQL skills is a must
• Ability to communicate effectively:
• Very explicit and concise writing
• Ability to explain difficult concepts
• Enjoys speaking to end-users and handing potentially difficult conversations.
• Strong interpersonal and communication skills, and the ability to influence cross-functional teams and engage stakeholders at all levels.
• Ability to be “hands-on”, particularly with data collation and preparation
• Keen eye for details and has a systematic approach in dealing with issues
• Natural intellectual curiosity and problem-solving ability, exhibits initiative to learn whatever is necessary to explore new solutions
• Strong attention to detail but at the same time the ability to understand the big picture.
• Ability to anticipate problems and opportunities and the initiative to pursue solutions
• Ability to work independently and as part of a team with a can-do attitude
• Experience in managing time zones / matrix structure within a global organization (able to work flexible hours as needed during peak times)
• Promotes customer satisfaction and quality customer service for internal clients

How we can take care of you:

• Join a non-hierarchical, fast paced and inclusive team – we foster a work culture where employees are valued, regardless of their background, level or position.
• We provide family friendly benefits to our employees
• Be a part of something bigger – we are constantly evolving within a startup framework, cultivated and supported by the backing of a large global organization.
• Boost your career through our culture of learning. Take advantage of tailored opportunities for personal growth as you build your personal development plan with your People Leader.
• Connect with the local team through team building, town halls and group training.
• Give back to the community through the partnership with our local charity partners.
• Get recognized and rewarded by your peers through our ACE recognition platform – you can earn points for awesome work to trade in for rewards across major retailers

Get to know us:

• Our journey has taken us from a small startup to the biggest tech care company in the world. We’ll continue to evolve, but our integrity and commitment to our customers and partners will stay the same. With offices worldwide and working with respected companies you’ve heard of and whose products you love, Asurion’s 24,000 employees and counting deliver a seamless, award-winning customer experience to our nearly 300 million customers, anticipating their needs and providing tailored services reachable within one touch. We are regularly recognized for our excellence in service, customer support and as a best place to work.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company.

What you’ll do

You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user’s internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder.

Responsibilities

• Lead the post-sale the engagement, retention, and growth of your customers partnered closely with the Account Executive
• Support expansion of your accounts--identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team
• Build and foster relationships with senior executives in business, product, engineering, finance and IT in partnership with the Account Executive and team
• Evangelize Stripe customer success stories and customer success systems and processes
• Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status
• Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry
• Aligned with the account team perform quarterly business reviews to align on business priorities, payments performance, optimization opportunities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities
• Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on thet innovation and improvement needed to optimize the Stripe user experience
• Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in a client-facing role ideally customer success, managing relationships with large, global, and complex organizations across Greater China, preferably working with a technical product
• Mandarin-speaking is essential in this role
• Sophisticated business sense and understanding of underlying drivers and strategy of our user’s businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Strong analytical skills and operating rigor
• Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
• History of success as a consultant, pre-sales, technical account management, or equivalent
• Proven track record of achieving targets and goals, preferably in a sales setting
• Track record of managing large, complex projects and/or programs
• Has handled difficult customers or situations and can demonstrate resolutions
• Willingness to tackle things on your own
• Must work within a team environment with sales and services peers
• Ability to navigate data and people to find answers
• A capability to work well with a wide range of people, both internally and externally
• The motivation and flexibility to work well in a high-growth environment where things change quickly

Preferred requirements

• Experience working within a high-growth technology company
• Experience with consumption-based businesses is a plus

Hybrid work at Stripe
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Pay and benefits
The annual salary range for this role in the primary location is S$185,800 - S$278,600. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

Who We Are:

Since our launch in 2018, Core Collective has propelled the professional growth of hundreds of fitness and wellness practitioners and business owners by providing a convenient and cost-effective plug-and-play solution at our three centres of excellence at Anson, Dempsey, and Katong.

Our purpose is to help our residents grow their businesses through comprehensive business support services and outstanding customer experience for their clients at every touchpoint. We expertly manage the mundane but necessary tasks so that our residents can focus on their passions - With us, they are not just renting space; they’re partnering for success.

Who You Are:

You possess robust marketing skills in B2B and B2C environments. You are an individual who is not only passionate about driving positive business outcomes but also excels in leveraging data and insights to inform strategic decisions. You possess excellent communication and interpersonal skills and strong and proven experience in team leadership. You also have a keen eye for market trends and a proven ability to thrive in a fast-paced environment.

If you're ready for a rewarding set of challenges and possess the necessary skills, passion, professional commitment and a strong team mentality - we invite you to join us in making a meaningful impact on our brand's success!

What You’ll Be Doing:

Marketing Strategy

1. Regularly review marketing strategy, activities, and performance to assess the effectiveness of current strategies
2. Develop new marketing plans from strategy to execution to achieve key performance indicators (KPIs) for Member and Resident Marketing Qualified Lead (MQL) targets
3. Manage the marketing budget to ensure efficient and impactful allocation of resource.

Brand Custodian

1. Develop and execute comprehensive branding strategies that align with the company's overall goals and objectives
2. Define and articulate the brand's unique value proposition, positioning, and messaging
3. Oversee the creation and maintenance of brand guidelines to ensure consistent visual and messaging elements

Team Management

1. Mentor and develop the marketing team in executing marketing strategies while cultivating a collaborative and growth-oriented environment
2. Ensure high-quality and timely execution of marketing activities
3. Provide regular feedback and development opportunities, with regular check-ins with team members

Paid Ads Strategy and Vendor Management:

1. Conceptualise and develop a paid ads strategy to enhance brand visibility and achieve marketing objectives.
2. Management of vendors to ensure alignment and to execute the paid advertising strategy effectively

What you’ll bring to the table:

• At least 5 years of overall working experience in Brand and Marketing
• Have been in a supervisory or managerial role with experience leading a team for at least 3 years.
• Strong interpersonal relationship-building skills, leadership, prioritisation and communication skills.
• A natural tendency to be curious, positive and creative.
• A 360-degree view of business and can holistically consider the implications to the customer experience should any business needs change.
• You can work collaboratively in a cross-functional team
• An aptitude to anticipate any changes
• You can maintain a keen attention to detail, multitask and work well under pressure
• A high level of strategic and forward-thinking

What’s in it for you:

At Core Collective, we're all about fostering growth and unleashing your potential through training and development opportunities. Dive into thrilling projects that shape our success while enjoying a vibrant, inclusive work atmosphere and being part of a team that lives by its core values. If you're a go-getter passionate about making a difference, join our dynamic team. Your journey to personal and professional excellence begins here at Core Collective!

Our Vision

In line with our parent company Aurum and WH Group, our shared vision is to Build sustainable businesses that positively impact lives across generations (i.e. Do Well Do Good). We aspire to transform Core Collective from a local fitness & wellness business into leading global fitness, wellness and lifestyle hubs that are centres of excellence and home to a diverse community of top professionals, fostering collaboration for healthier and happier lives.

We achieve our vision by:

1. Building fitness and wellness hubs that are centres of excellence in the industry
2. Filling our space with the best fitness and wellness professionals
3. Providing the best platform and support services to help our professionals grow
4. Fostering collaboration across disciplines for healthier and happier lives

Our Core Values

Benevolence

• Show genuine care and compassion for our team, customers, community, company
• Do things because we care and not because we have to
• Proactiveness to help others (team-mates/stakeholders)

Excellence

• Consistently producing work that wows / impresses / delights your teammates and customers
• Going above and beyond everything that we do
• Continuous Improvement
• Exceptional professionalism

Ownership

• Treat it like your own business
• Owning up to your mistakes and actively solving the mistakes
• Deliver on your promises to your teammates and stakeholders
• Do what needs to get done

Integrity

• Always doing the right thing
• Keeping to our word
• Having each other’s back
• Open and effective 2-way communication (both good and bad)
• Treat others fairly with mutual respect

Agility

• Actively seek learning and able to adapt to new situations
• Able to work with people from various backgrounds, cultures and seniority

Job Description:

• Facilitate communication between the front-office and back-office departments at the Branch, overseeing the processing of credit and trade transactions.
• Manage the setup of credit and trade transaction limits within the banking system and handle any necessary limit adjustments.
• Assess corporate credit risk associated with credit terms and conditions before the utilization of facilities, ensuring strict compliance and approval.
• Monitor and maintain control over applicable credit terms and conditions, repayment capabilities, account conduct, and securities to mitigate risks.
• Regularly monitor credit risk assets and significant developments, promptly proposing risk mitigation strategies aligned with the credit risk management framework and related protocols.
• Enforce designated risk-related policies and instructions from both the branch and Head Office.

Job Requirement:

• Bachelor's degree in Banking/Finance or a related field.
• Minimum of 5 years of experience in credit risk management within the banking sector. Proficient understanding of finance, commercial laws, global financial markets, and economic environments.

R22104464
EA: 19C9859

Client Service Manager

Description

You will be joining one of our client, one of the fastest-growing Enterprise SaaS companies, and experience a true start-up culture with the freedom to experiment and innovate. They believe that great culture is not just about work; it’s work + life. We not only encourage our employees to dream big but also give them the freedom and the tools to do so. This is an excellent opportunity for people who can work independently and are self-driven.

Client Services Manager role combines the importance of campaign management, technical product understanding, and operational focus, with a natural ability to spot opportunities that will drive the growth and longevity of our client partnerships.

It requires excellent attention to detail, and the ability to manage the full life cycle of digital advertising campaigns and satisfy the demands of multiple stakeholders (media agency, creative agency, brand, and publisher) often with tight deadlines.

A Day in the Life

Client Relationship Management:

Establish and manage client relationships with brands, agencies, and partners.

Retain and grow revenue from advertisers.

Provide clients with the highest level of sales and customer service.

Product Management:

Brainstorm, identify, and implement advertising solutions on Company products to deliver measurable results for clients.

Collaborating with internal stakeholders (Commercial Team, Technical, and Creative Services) to ensure the successful execution of client strategies

Serve as an external product consultant on properties that are owned and operated by company.

Analyze data and glean insights to execute the client strategy and Company’s marketing solutions.

Operational Management:

Facilitate clients’ ad campaigns from start to finish.

Manage internal account operations including account set up etc.

Provide monthly reports to the internal finance team, work with clients or sales managers to actualize billing when applicable

Signing off new campaign approvals and IOs and processing billings

What You Bring to the Role

BA/BS degree in marketing, advertising, technology, or media field.

3-5 years of experience in brand advertising, media sales, and/or online advertising experience, experience in client solutions or client-facing roles, ideally in data and/or SaaS.

Strong knowledge of performance media, auction, and biddable digital advertising buying

You possess a high level of compassion and pay close attention to the needs of customers.

Experience using CRMs and/or Client solutions software.

Strong analytical skills in delivering insights

Highly organized with strong attention to detail

Self-starter, a fast learner with a can-do spirit.

Creative, outside-the-box thinker and strategist

Excellent communication and interpersonal skills.

Proactive learner, with the ambition to develop personally

Ability to work independently as well as a team player and collaborator

Excellent verbal and written English and local language communication skills.

Supporting the Talent agenda

• Provide HR support to execute the Talent priorities for the group. These range from recruitment, Employee Engagement, Compensation and benefits management, performance

management and Learning and Development

• Work with the HR Head to deliver the full range of HR services to the business

• Assist in the timely implementation and execution of talent processes

• Assist in managing employee relations issues (grievances, performance related issues, termination of employment, etc.) in conjunction with the Management and head of offices

• Ensure risks relating to employees, HR policies and practices are mitigated through appropriate actions and robust control mechanisms

• Assist in ensuring compliance with relevant local legislation and employment law

• Responsible for administration of the HR Management system, in the upkeep of data, reports, leave management and HR processes- troubleshooting, configuration and facilitation

• Regulatory reporting to MOM and responsible for all MOM-related transactions: Work Pass applications, cancellations etc.

Job Requirements:

• 5 to 7 years of demonstrable work experience in a HR generalist preferably in a regional or global role.

• Previous experience in assisting with the management of employee relations issues

• Strong client focus and proven ability to build strong relationships with key stakeholders

• Excellent communication (verbal and written), presentation, interpersonal skills, Strong MS Excel and MS Powerpoint skills

• Ability to manage and meet multiple deadlines within a fast-paced environment

• Well-developed organizational and project management skills

• Strong team orientation

• Permanent headcount, based in Singapore
• Leading corporate finance firm
• Role is a mix of CF + ECM. Candidates must have relevant CF experience in completing IPOs, RTOs, and other financial advisory projects

Responsibilities would include:

• Assist / Lead in the execution of various corporate finance transactions such as issue manager for initial public offerings (IPOs) and rights issues, financial adviser (FA) and independent financial adviser (IFA) for privatisations, general offers (GOs) and reverse take-overs (RTOs), interested person transactions (IPTs), mergers and acquisitions and corporate restructuring
• Assist / Lead in the origination of transactions through participating in origination meetings and discussion with clients
• Provide financial and corporate advice to clients in our capacity as sponsor, issue manager, placement agent and/or financial advisor
• Lead in the review of transaction documents such as prospectus, due diligence reports, accountant’s reports, and marketing documents such as pitch books and newsletters
• Liaise and cultivate relationships with clients, professional parties, and regulatory authorities to work towards successful completion of transactions
• Exposure to lead or assist in equity sales works and projects

Profile of ideal candidate:

• Bachelor's degree in any discipline
• Registered Professional (for Senior Manager level)
• With 4 to 10 years of corporate finance experience, with a track record of completed transactions ranging from IPOs, RTOs, and other financial advisory projects
• Have a curious mind, be adaptable to changes and willingness to explore new ideas and methods
• Highly motivated individual with strong problem-solving skills, ability to manage multiple tasks and deadlines in a fast-paced environment and work as a team player
• Responsible, meticulous, strong analytical ability and project management skills
• Management and coordination of junior staff across teams
• Experience in equity sales is a plus
• Good leadership, interpersonal, communication and writing skills

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-19348/FB.
Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent.
Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

Who are we?

Marcy’s is a restaurant set amidst the backdrop of Duxton, a seafood bistro at heart that takes familiar ideas and presents them in new, satisfying ways. We draw greatly on the similarities between Latin American and Southeast Asian ingredients, showcasing the best local and regional herbs, spices and aromatics, paired with seafood in bold new ways. Our intimate bar is open late and promises a good time.

What will you be doing?

As the Restaurant Manager at Marcy’s, you’ll lead our enthusiastic and supportive team, bringing your expertise and creativity to every shift. You will be the driving force behind ensuring the seamless execution of our signature culinary and cocktail offerings while maintaining the warm, inclusive vibe that makes Marcy’s special. You'll manage evening shifts exclusively with no split shifts, creating an environment where staff and guests thrive.

Job Responsibilities:

• Oversee the daily operations of the restaurant, ensuring efficient and high-quality service
• Lead, mentor, and motivate the team, fostering a positive work environment where everyone can excel
• Collaborate with the kitchen and bar teams to refine and innovate our food and beverage offerings
• Implement and monitor quality control and health & safety standards to exceed customer expectations
• Develop and manage team’s schedules that balance business needs and employee satisfaction
• Handle guest feedback professionally, turning every interaction into a positive customer experience
• Conflict management
• Maintain inventory and control costs to achieve financial targets
• Drive marketing and promotional activities to enhance the restaurant’s presence and attract new guests

What you will get?

· Great working hours (evenings only and no split shifts)

· 44 hours a week, 2 days off, 5 day work weeks!

· Daily staff meal

· Late night transport

· Peers and Managers that will help you settle in and grow

· A positive work environment

· Reward and recognition

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Company Information

Tianjin Pharmaceutical Da Ren Tang Singapore Development Co., Pte Ltd. is the subsidiary company of Tianjin Pharmaceutical Da Ren Tang Group Co. Ltd. which is the only Chinese medicine enterprise listed in both Shanghai and Singapore. We are the most valuable modern green TCM enterprise in China. And we strive to become the leader of innovative Chinese medicine.

Job Responsibilities

• Good Understanding of TCM healthcare and pharmacology terminology.
• Ensure high level of engagement with key healthcare professionals including doctors and pharmacists.
• Conduct effective product presentations and provide comprehensive product knowledge to healthcare professionals.
• Coordinate the development of marketing strategies, advertising and promotion programs and ensure their execution.
• Analyze market trends and sales potential.
• Manage brand image and corporate identity.
• Candidate with relevant experience in marketing related function/ business development has added advantage.

Qualifications

• Registered Traditional Chinese Medical Practitioner with the Traditional Chinese Medicine Practitioners Board of Singapore (TCMPB).
• Good command at spoken and written of both Chinese and English.
• A medical degree recognized by Singapore Medical Council (SMC).
• Excellent communication and interpersonal skills.
• Proven experience in product management and product development cycle.
• At least 2 years of working experience in the related field.

Job Description

- Development and relationship management with oil and gas clients (SE Asian based charterers)

- Oil tanker COA commercial management

- Oil tanker spot chartering and optimization

- Oil/Ammonia/LPG shipping business development in SE Asia

- Market analysis of oil tanker and LPG carrier

- Budget control and accounting management

- Long term business strategy planning

Job Requirement

- Knowledge and network in oil and gas industry

- Engaged in oil and gas shipping industry for more than 4 years including vessel operation experience (preferred chartering experience for more than 2 years)

- Close working experience with ship management company

- OPEX budget making experience

- Market analysis experience

- Knowledge for both shipbuilding contract and/or ship sales agreement

-Basic computer/IT literacy

The Role:
Our client, a large Market Cap SGX List co and an industry market leader is seeking a skilled corporate secretarial professional to assume a leadership role within their team.

In this role, you will be overseeing the corporate secretarial functions of the listed Singapore business and its subsidiaries, including tasks such as filings and compliance across different jurisdictions. Additionally, responsibilities include coordinating quarterly board meetings, drafting minutes, providing guidance to board members, drafting resolutions, offering ad-hoc advice, maintaining group structure integrity, and implementing governance best practices. You will also ensure timely completion of corporate actions for statutory compliance, and contributing to advisory in relation to cosec on new ventures and special projects such as restructuring and M&A activities.

Requirements:

• Chartered Secretary (ICSA) qualification is preferred, though candidates with a degree or diploma in law or related fields will also be considered.
• A minimum of 8 to 10 years of experience in corporate secretarial roles.
• Proficiency in SGX Listing Rules, Singapore Companies Act, corporate secretarial laws, as well as a practical understanding of corporate governance and regulatory frameworks.

Alternatively, if you are looking other positions, feel free to send your resume to Raiza via [email protected] or to Linus Choo [email protected]

EA Personnel No R1216328
BeathChapman Pte Ltd
Licence No 16S8112

Job purpose

The purpose of this role is to manage effective Container Control & Logistics, including but not limited to container supply/demand planning and execution, repositioning management, EMS and D&D management.

Main tasks and responsibilities:

Container Control Aspect.
- Container Fleet Management including On/Offhire planning and execution.
- Container procurement and sale activites.
- Container demand/supply planning & flow management
- Container operations activities including sub-lease/oneway/interchange, etc.
- Inventory management.
- Empty container repositioning management.
- Budget & cost management.
- Other equipment management related tasks as assigned by management.

Detention & Demurrage (D&D).
- Liaise with local offices to ensure detention & demurrage charges are collected.
- Reconcilitaion of detention & demurrage amount.
- Handling & processing of detention disputes/waiver requests.
- Other related tasks & reports.

Equipment Management System (EMS)
- ensuring container movement/status data integrity in EMS.
- Errors identification, correction & updation.
- Maintaining and executing container disposal through EMS.
- Other related tasks & reports.

Summary

Act as the main liaison between customers and the Company to manage customer relationship. To achieve sales objective of business and to ensure growth and profitability. Be ultimately responsible for customer satisfaction and business performance for Asia.

Responsibilities

• Serve as the focal point for customer information and quotation for semiconductor product
• Review quote requests in detail and ensure all quotes are provided within the set Lead time and are competitive
• Represents customer’s interest to drive support activities within the Company.
• To expand existing customer business to Singapore branch
• Liaise with Suppliers during quotation stage
• Co-ordinate with Design Engineers and support team on smooth transition from quotation stage to NPI stage.
• Knowledge of machining, manufacturing of parts from Various commodities, supply-chain and operations functions is peferred
• Drives suppliers for cost reduction along with SCM team
• Ability to influence and successfully lead in a fast-paced, matrix-reporting, multicultural environment.
• An effective communicator with customers, suppliers, executives, peers, and subordinates.
• Strategic thinking, problem-solving, negotiation, and decision-making skills.
• Well versed in all MS Office applications.
• Drive closure of any customer technical issues with design engineers

Requirements:

• Bachelor’s degree / Post Graduate Diploma in Industrial / Mechanical / Mechatronic / Electromechanical Engineering or equivalent.
• Minimum 5 to 8 years of working experience in the related field preferably in Contract manufacturing is required.
• Good track record in customer service / program management / account management / project management in Manufacturing industry.
• Autonomy and decision making abilities (in a collaborative approach with Plant Manager and other Leadership team members.)
• Good knowledge of cost and pricing analysis (pre-requisite to understanding pricing in a competitive environment)

Interested applicants, please forward a detailed resume as MS Word format / PDF (DO NOT SEND BY QUICK APPLY) and email to [email protected]

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

The Role
My Client is a leading Crypto Trading firm, and we are looking for a Regulatory Compliance Manager to join the business in Singapore. You will be overseeing all Singapore Compliance related matters, and will also be involved in the application of their new license.

Responsibilities:

• Provide Regulatory Compliance advisory to the business in Singapore
• Liaise directly with the MAS on all Regulatory related queries and investigation
• Oversee all Regulatory related policies and framework, and work to mitigate gaps within the Compliance policies
• Spearhead all licensing related work and submissions
• Ensure the Compliance policies are in line with MAS regulations

Requirements:

• 4 to 10 years of Compliance experience in a Trading / Crypto / Fintech Firm
• Experience in Regulatory Compliance
• Ability to liaise directly with the MAS in Singapore
• Proven leadership experience
• Strong interpersonal skills with the ability to influence senior leaders

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

The Role :

As a Manager, Sales (South East Asia) you will be responsible for hiring, training, coaching, and leading a team of new and established representatives in a fast-paced and rapidly changing environment. We are looking for someone who is passionate about transforming sales, service and marketing and is a team builder and coaches sellers. You not only motivate individuals but a team towards a collective vision and manifest a team atmosphere.

What will I do?

• Attract, recruit and retain top talent
• Support salespeople in all aspects of the sales process and keep their team members accountable to KPIs that drive the business growth
• Have excellent time management and organisational skills
• Have an analytical mindset and leverage data across all interactions
• Continue to build a track record of coaching reps for success
• Effectively communicate and motivate across multiple mediums both externally and internally
• Support the business in cross-functional projects to drive organisational advancement

Who are you:

• At least 3 years of leading and coaching a quota carrying team with a high velocity transaction environment as well as complex selling motion in the Commercial segment.
• Must have prior knowledge of the South East Asia region.
• Experiences in CRM market or understand the SaaS selling motion would be a plus.
• Illustrated track record of consistently achieving/ exceeding team targets in a high volume, high growth business.
• Passionate about transforming sales, service and marketing and whose values align with HubSpot’s culture.
• High emotional intelligence - you have genuine empathy for others, and maximise your impact through understanding the motivations of your team, and adapting your communication accordingly.
• A positive change agent - you have a track record of leading and empowering groups towards driving improvement while navigating change and simultaneously winning. You create a culture of transparency and focused improvement while having fun and fostering a strong team environment.
• Committed to overachievement - you have a “never quit” attitude, and get buy-in to overachieve against targets regardless of the adversity being faced.
• Data-driven - you leverage and can communicate using data to improve core KPIs that matter to the individuals on our team and to help drive HubSpot’s strategic “plays”.
• Experience managing or being managed in a structured sales environment. These could include managing via a sales methodology, a forecast methodology, and structured deal management by sales stage.

A market leader in the Information Technology industry is seeking a Regional Accounting Manager to join their fast-growing organisation.

This is a regional role, where you will be in charge of daily accounting operations such as the month-end closing for SEA entities, compliance and risk management, as well as the accounts payable and receivables. You will ensure adherence to Group and local tax regulations, preparation of financial reports according to US GAAP, leading annual financial audits, and SOX controls. Lastly, you will drive continuous process improvements and providing guidance to the accounting team.

The ideal candidate should have a degree in Accountancy and Finance or be CA or CPA certified. A minimum of 8 years of relevant regional controllership/accounting experience in a US MNC is ideal. You should have US GAAP reporting experience, and be comfortable being hands-on.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Alternatively, if you are looking out within the finance space, feel free to send across your resume.

Market Leader in IT Industry

Regional Scope

Continuous Improvement in Processes

A market leader in the IT industry is seeking a Regional Internal Audit Manager to join their fast-growing organisation.

Reporting to the head of Internal Audit, you will drive the end-to-end internal audit function through the assessment of risks related to the company's financial and operational procedures, while ensuring compliance regulations such as Sarbanes-Oxley. Responsibilities include creating audit plans, execution, and reporting findings to management with proposed recommendations for controls. The role encompasses business partnering with the organisation’s internal functions, and offering solutions and recommendations depending on the issue at hand.

The qualified individual will have a minimum degree in Accounting and Finance, and be CIA or CA/CPA certified. You should have at least 8 years of relevant working experience in Internal Audit – either in Audit, or commercial finance. It is ideal to have SOX audit and SAP experience, with excellent communication skills.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Alternatively, if you are looking out within the finance space, feel free to send across your resume.

Functional

• Performs in-depth key credit risks and mitigation analysis to determine feasibility of granting credit facilities and recommendation in clear and concise manner to maintain/improve loans asset quality.
• Provides general oversight of work processes and controls for the whole credit process including those arising (without limitation) from Business and Corporate Banking, Credit Administration, Loans Operations and Trade Operations
• Manages credit risks of borrowing portfolio of Business and Corporate Banking via ensuring timely completion of credit evaluation of periodic credit review and tracking on compliance of covenants/conditions subsequently imposed
• Provides guidance to Relationship Managers of Business and Corporate Banking to improve on credit quality and credit underwriting skills and ensure compliance with Credit Policies and regulatory guidelines
• Performs periodic review of Credit Policies and Credit Standard Operating Procedures and to communicate to all stakeholders on timely basis on approved key changes made
• Mentors and guides more junior and/or new team members
• Collaborates with other departments to streamline and/or enhance work processes to improve on productivity and effectiveness
• Ad hoc tasks/projects assigned by management from time to time

Qualification/ Education

• Preferably those with Bachelor of Accountancy, Bachelor of Banking & Finance, Bachelor of Economics or Bachelor of Business Administration

Experience/ Requirements

• At least 8 years of relevant experience in performing credit risk analysis of large corporations and/or small medium enterprises
• Preferably those who have at least 3 years of relevant experience covering the following industries:
• i) Automotive
• ii) Construction & Engineering
• iii) Food & Beverage
• Strong written and verbal communication skills in English
• A self-starter, able to work independently with minimal supervision

The Role:
My Client is a global fund manager and we are looking for a Compliance Manager for the Singapore office. This is a new headcount in the business with growth potential to take on a regional portfolio within the business. You will be given the autonomy to spearhead new Compliance polices and framework across the region.

Responsibilities:

• Oversee and spearhead the Compliance policies and processes across SG and HK.
• Provide Compliance and Business Advisory to global stakeholders
• Ensure that any new processes are in line with the MAS and HKMA
• Work with the global Compliance team and elevate the Compliance standards for the Asia business.
• Design Compliance training program and be the point of contact for any Compliance related issues in Asia.

Requirements:

• A bachelors degree in a reputable university
• 5 to 10 years of experience in a Compliance function – within Fund Management preferred
• CMS licensing application experience preferred
• Ability to liaise directly with MAS / HKMA
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

• Broad exposure
• Opportunity for growth
• Collaborative work environment

A high growth, well performing Digital Bank is currently looking for a KYC Senior Manager to join the team.

Working with th Head of KYC Operations, you will lead the team to plan and contribute to the strategy KYC operations for the bank. You will review KYC operations systems, processes and resource planning for the KYC Ops team, lead improvement initiatives for KYC ops activities and drive talent recruitment for the team.

The ideal candidate should have at least 15 years experience within KYC services and project management. A strong understanding of the customer lifecycle journey, leadership abilities and stakeholder management skills will be pre-requisite for the role.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

JOB SUMMARY

You will play a critical role in developing and implementing a costing model for Specialized, to help provide insights and deliver optimized end-to-end costs. You will work closely with cross functional teams, such as Product, Engineering, Sourcing, Quality, Supply Chain and other stakeholders to deep dive processes, activities, and key cost drivers to identify opportunities and manage cost throughout the product lifecycle. Key part of this role will be driving education and processes to deliver “should-cost” thinking and approaches.

HOW YOU’LL MAKE A DIFFERENCE

• Work cross functionally to understand the current state of costing and our supplier contracts
• Benchmark and develop an understanding of engineered part cost including “should” cost for new product introductions
• Develop end-to-end cost modeling and “should” cost driven by engineered standard and actual input/part costs
• Collaborate with cross functional partners to develop and drive the strategic roadmap for implementation including processes, negotiation strategies, and organizational capabilities
• Project manage the implementation of the costing model
• Provide regular analysis, insights, and recommendations at key stages throughout the product life cycle.
• Collaborate with cross functional teams to identify cost saving opportunities, set target, track progress and implement necessary actions.
• Act as a strategic partner with the Sourcing team to optimize supplier relationships, assist in negotiating favorable terms, and drive cost efficiencies.
• Engage with the Product Management team to understand design implications on costs and provide informed recommendations for optimizing cost.
• Engage with the Finance team to ensure alignment between cost analysis and financial planning, providing accurate and timely cost-related information.
• Drive continuous cost improvement projects to enhance overall operational efficiency.
• Any other ad-hoc projects as assigned.

WHAT YOU NEED TO WIN

• Minimum 8-12 years of experience in cost analytics, modeling, and scenario simulation.
• Familiarity with end-to-end value chain from product development to end of life mgmt
• Proven ability to lead with a continuous improvement mindset to deliver cost efficiency projects and results.
• Strong analytical, communication, and problem-solving skills.
• Demonstrate an intellectual curiosity and a passion to learn and work as part of a high performing team.
• Excellent interpersonal skills and ability to work across nationalities and functional teams and lead through influence
• Experience working with manufacturing suppliers and negotiating costing models
• Master in excel, knowledge in Oracle, SAP, Tableau is a plus.
• Experience in electronic consumer goods and/or carbon and alloy a plus
• English (fluent)

Job Responsibilities:

• Design, plan and implement new products – particularly for deposit products either digital or non-digital, to attract a wide customer base, with focus on younger customers.
• Review existing deposit products and devise competitive strategies to enhance its features to make our deposit products more attractive and relevant to the masses.
• Manage the full suite of product development process, from conception to implementation.
• Conduct feasibility studies on products availability in the market, and able to analyze market trends so as to develop appropriate marketing strategies to position the Company.
• Work in partnership with the relevant stakeholders in the Company to ensure compliance to company’s and MAS rules and regulations
• Working with Communications team on advertising and promotion strategies to position the product.
• required to look at enhancing the mortgage loan product, in addition to deposit products.

Job Requirements:

• Bachelor's degree in Banking/ Finance, Marketing or equivalent
• With 3 - 5 years of product development experience in Financial Institutions or relevant field is a must.
• Analytical and creative in product offerings, with good exposure in deposit and loan products.
• Excellent communication skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669