Key responsibilities:

• Accountable for batch production, including safety, Quality and deliverables.
• Responsible for production campaign planning and execution within the timeline.
• Responsible for maintaining the GMP facilities within the validated state and ensure equipment’s maintenance, Calibration and requalification’s are being carried out within the approved frequency.
• Provide support for validation protocol review and approval.
• Provide technical support for new product introduction, facility fit assessment, FMEA and change control implementation.
• Be a technical process expert by exhibiting basic understanding of critical process/operational parameters and acceptable ranges, as well as interactions between different process parameters.
• Ensure Standard Operating Procedures (SOPs), logbooks & Batch Manufacturing Records (BMR’s) are followed effectively & competently
• Provide support for internal and external audit as a spoke person for the GMP facility and Production process.
• Support for Change control, Deviations, investigations and CAPA initiation and closure
• Ensure appropriate staffing levels and skill sets are maintained.
• Ensure team dynamics is built and maintained.
• Recognize and appreciate employee contributions and support workforce diversity.
• Ensure that employees are working in a safe and compliant manner.
• Encourage a culture of continuous improvement.
• Commitment to a fair and respectful relationship to others and behaviour in accordance with company’s Code of Conduct.
• Any other duties as assigned by the supervisor.

Cell Culture (Upstream)

• Skills and knowledge of aseptic technique for thaw and subculture stages using T flasks and Cell factories, etc.
• Knowledge of handling Cell culture, trypsinization, Centrifugation and resuspension. Cell Culture Passaging from flask / Cell factories.
• Benchtop set up for Cell culture supernatant Clarification

Purification (Downstream)

• Skills and knowledge of small-scale column chromatography techniques, tangential flow filtration techniques, Final Filling techniques in BSC and Isolators
• Knowledge in handling single use chromatography columns and tangential flow filtration skids.

Key requirements:

• Degree in a related Science/Engineering discipline
• 5 to 6 years of managerial experience for managing cell and gene therapy or similar manufacturing industry.
• Knowledge of Viral Vector manufacturing and Gene Therapy application is an added advantage.
• Knowledge of Aseptic Manufacturing process for Drug substance and Drug product is an added advantage.
• Knowledge of cGMP applications.
• Positive team-oriented attitude.
• Strong communication and interpersonal skills.

What you will do:

The Manager of Technical Support & Training is responsible for providing leadership to and overseeing the company’s Technical Services department. The Manager is responsible for the development, management, and implementation of the strategic plan to provide world-class technical service to our customer base which aligns with the APAC FSP Business strategy, and ensures high customer satisfaction, retention and a pathway to growth.

• Manage and mentor direct reports with a goal of ensuring that all employees in the department maximize their performance individually and collectively to meet or exceed department, function and company goals.
• Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars.
• Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations.
• Provide Technical Support to Sales, IS, BD and Customers for the full product range of Special Hazards, Water & Mechanical & Foam products.
• Lead large multidisciplinary projects and coordinate team activities to support sales.
• Provide advice and support projects by applying JCI solutions according international codes & standards (such as EN, NFPA, FM).
• Write Technical letters on customer requests for specific issues and solutions.
• Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs.
• Developing solutions/tools to meet technical requirements of customers and sales teams.
• Work close with regional technical sales support and align on used tools and processes.
• Must have solid commercial partnership:
• Pro-Active Involvement in Project reviews and solutions – Align with IS, Sales, BD & Customer.
• Pro-Active Involvement in Post Mortems of projects lost – understand the why lost and fix to avoid replication.
• Clear stakeholder involvement in QA related issues – Led by QA but active participant.
• Clear engagement on NPI’s or Product Gaps – collaborative discussions & participation.

How you will do it:

• Demonstrated strong, effective leadership skills to staff as well as to the overall department over a period of years
• Problem-solver, self-starter and data and analytics driven by nature
• Effective delegation skills and techniques
• Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
• General knowledge of the Fire Protection Engineering principals and awareness of current industry trends
• Solid business communication skills, including but not limited style and format of letters, memoranda, minutes, and reports
• Superior written and spoken English communication skills and excellent listening skills are a must
• Proven ability to establish priorities develops measurable objectives, work independently, and lead the team to successfully meet or exceed objectives.
• Detail-oriented, particularly with respect to managing customer satisfaction
• Ability to identify need for and develop, processes and supporting materials
• Well-versed in MS Office Suite, including Word, Excel, and Outlook
• Proficient in the use of SprinkCad and/or AutoCAD
• Salesforce.com & SAP experience is highly desirable

What we look for:

• 5 to 10 years’ experience successfully leading a customer support organization for a product manufacturing company, experience and knowledge of the Fire Protection Industry, specifically a plus.
• Demonstrated ability to lead efforts to meet or exceed company and organizational goals through his/her own individual efforts and through effectively managing, motivating, and developing staff.
• Strong customer facing and customer management skills
• Demonstrated ability of being a subject matter expert for technical support methods and processes, possessing in-depth knowledge of technical support principles and practices that drive outstanding customer satisfaction and retention, and being a well-rounded business person on the basis of technical competence, intelligence, results, interpersonal skills, and general business acumen.
• Experience with support strategy for multiple delivery modalities, including but not limited to email, social media, customer portals, etc.
• BS Degree in technical curriculum required.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What you will do:
As Sales Operations Manager, you will help the sales organization run effectively and in support of business strategies and objectives.

How you will do it:

• Build up mindset of weekly order forecasting for the month and quarter, align high level with Vertical Business Unit (VBU) leaders.
• Driving projects pipelines Pulse-check status including actionable internal/external action plans.
• Provide leading indicators to drive secure order including pipeline sufficiency, new pipeline creation, YTD win rate, Say-Do Ratio vs Plan vs outlook.
• Clear understanding deal by deal on Risk and upsides drive action tracker on steps to close a risk/upside deal with deal needed articulated.
• Forward looking pipeline margin tracking versus target margin.
• Business acumen to review secured order with business leaders & drive for results.
• Standardize performance dashboard/reports as part of project performance and operating rhythm.
• Collaborate with cross-functional teams.
• Maintain a detailed understanding of existing sales processes and identify areas open to process improvement.
• Cost optimization lead with Global Product and VBU leaders

What we look for:

• Bachelor’s degree (or equivalent by experience)
• At least 5 years related experience in Sales Operations Role/Business Operations.
• Strong sales analytical skills that enable you to lead complex projects with different stakeholders.
• In-depth knowledge of end-to-end business and operational processes in multi-products. engineering/construction industry
• System minded and had extensive SAP knowledge of operational processes.
• Highly analytical and process-oriented
• Excellent communication & motivational skills
• Highly analytical and process-oriented
• Excellent communication & motivational skills
• Microsoft office
• A high degree of proactivity, creativity and latitude is expected.
• Willingness to take on new challenges.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Key Duties and Responsibilities

• Lead a team in developing new products
• Assist in developing new products
• Conduct client and competitor analysis, market research and benchmarking
• Plan a strategic R&D programme for short, mid and long terms by understanding and analysing the existing and future financial, market trends
• Prepare proposal and participate in product, service and system development
• Sourcing and Analyse related products

Requirements:

• Bachelor’s degree or higher, preferably in computer science, information technology, marketing or related fields.
• Possess work experience in APP or related industries is preferred
• Past work experience in overseas brand catering design is an advantage
• Strong IT literacy, proficient in using Microsoft Office (Word, Excel and Power Point)
• Strong presentation and problem-solving skills
• Attention to detail and a commitment to producing high quality work under pressure
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams

Responsibilities:

Global Team Management

● Lead and coordinate cross-functional teams both locally and internationally, ensuring alignment in operations, customer support, and deployment efforts.

● Provide guidance and support to overseas counterparts in managing robot operations, ensuring consistent service standards and operational efficiency across all regions.

Deployment Planning and Execution

● Coordinate and plan the end-to-end deployment of robotics programs, ensuring alignment with customer requirements and timelines.

● Review deployment plans regularly, implementing improvements based on customer feedback and lessons learned from previous programs.

● Develop and implement a comprehensive post-deployment customer success strategy focused on achieving and exceeding SLA and customer satisfaction goals.

● Manage ongoing processes such as corrective maintenance, preventive maintenance, and customer support requests, ensuring continuous improvement in service delivery.

Post Deployment Strategy and Customer Success

● Act as the primary point of contact for customer escalations, coordinating with Senior Field Service Engineers (FSEs) and technical support teams to resolve issues quickly and efficiently.

● Track performance and usage metrics of deployed robotics systems, identifying areas for proactive issue resolution, identifying trends or issues that require attention or escalation and improvement.

● Develop actionable insights from customer data to refine service delivery and enhance customer success strategies.

Customer Relationship Management & Escalations

● Serve as the primary point of contact for customer escalations, working closely with Field Service Engineers (FSEs) and technical teams to resolve issues swiftly.

● Act as a bridge between the customer and internal teams, ensuring feedback is captured and incorporated into continuous improvement efforts.

Performance Monitoring and Reporting

● Track and analyze performance data for Operational Robots, identifying usage patterns, trends, and potential areas for proactive issue resolution.

● Create and deliver detailed reports on performance metrics, customer satisfaction, and operational efficiency to senior management and key stakeholders.

● Leverage on data to develop actionable insights that refine service delivery strategies and enhance customer success outcomes.

Requirements:

● Bachelor’s degree in Engineering, Business Management, or a related field.

● 5+ years of experience in a customer success or Program and Operations management role, ideally in the robotics, automation, or technology sectors.

● Excellent communication and interpersonal skills, with the ability to effectively collaborate across departments.

● Proven track record in managing complex programs and delivering high-quality results in a dynamic environment.

● Strong analytical skills with the ability to interpret data and develop insights.

Job Objectives/Job Summary:

As a Project Manager/Senior Project Manager, he/she is expected to coordinate, develop and implement project plan. He/she has to allocate and manage project resources according to the approved plan. He/she has to analyse the actual performance against the project target and develop close rapport with the clients and consultants as well as work closely and co-ordinate with vendors and sub-contractors before and during project implementation.

Responsibilities/Duties:

• Project management, coordination, implementation, execution, control and completion of specific projects.
• Assemble, coordinate project staff and provide direction and support to project team.
• Delegate tasks and responsibilities to appropriate personnel.
• Manage project resource allocation.
• Plan and schedule project timelines.
• Constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.
• Implement and manage project changes and interventions to achieve project output.
• Identify and resolve issues and conflicts within the project team.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
• Attend site meeting and liaise with site staff, supervisors, foremen and suppliers.
• Adhoc assignments.

Job Specifications/Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of working experience in related industry with relevant site experience.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good troubleshooting skills and excellent problem solving skills.
• Must be a good monitor and decision maker.
• Good team player and customer-focused with excellent communication skills.
• Able to work independently with minimum supervision and under pressure.
• Must be self-motivated.

Suitable candidates will have the opportunity to work in island-wide projects.

Cognizant is looking for a seasoned sales & account management individual as our Client Relationship Manager (CRM), BFS to manage, retain and develop the accounts / portfolio in Singapore market while continuing to focus on growth.

As a Client Relationship Manager, you will be key contributors to growing business and managing customers of Cognizant IT and Consulting Business. You will support the Client Partners and act as business owners for assigned accounts, managing the day-to-day activities and P&L of these accounts. You will proactively identify new and expansion opportunities on accounts and plan for and close the extension of existing agreements.

You will work with delivery teams to maximize renewal business, optimizing the resource mix and navigating scope changes to ensure client expectations are met. You will work towards establishing a positive client experience through delivery excellence. This role is a highly visible role, providing challenging opportunity and will require high amount of commitment, business acumen, leadership qualities and motivated attitude to perform well.

Role Responsibilities

• Serve as the primary management contact and client liaison and develop ‘Trusted Advisor’ relationships with CxOs and other key stakeholders
• Responsible for managing the P&L of portfolio, business planning / budgeting
• Drive account mining/ penetration strategies and actively manage pipeline for growth and development of the account / portfolio
• Negotiate commercial terms of engagement
• Manage client expectations, provide updates to the senior management, and participate in steering review meetings
• Identify strategic initiatives that help clients’ business achieve their goals and drive transformational programs
• Work with the delivery team and third-party vendors to ensure that project risks are minimized and project goals are met
• Provide thought leadership and innovation in managing strategic customers.

Experience & Skills

• Experience in account management, domain consulting, business development activities in IT service industry with proven track record in managing global and local clients
• Seasoned business development professional with excellent track record in managing, retaining and developing business
• Strong knowledge of Singapore market across technology and business segments and industries
• Having experience in local BFS sectors will be a beneficial asset.
• Experience and knowledge in latest digital innovations and experience in selling transformation solutions
• Experience in an onsite / offshore model
• Strategic thinking, confident and the ability to plan ahead and stay the course
• Proven track record of improving business performance and winning deals
• Experience navigating in a large organization and working in a multi-dimensional matrix
• Ability to work with multi-cultural and geographically distributed teams. Should be a team person and able to lead different teams to a common goal
• Strong negotiation, communication and facilitation skills

About Cognizant

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

· Discuss and identify clients’ communications needs

· Work closely with the wider consortium to deliver 360 solutions

· Identify client growth opportunities

· Help ensure campaigns reach their performance goals

· Negotiating with clients, solving any problems and making sure deadlines are met.

· Day-to-day activities will change constantly to meet business growth

· Keenly monitor campaigns with the aim to optimise results

· Maintain accurate records of budgets, contact reports, campaign reports, etc.

· Customise new business proposals that are meaningful and compelling

· AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

· Fresh graduates or 1-2 years’ experience in an advertising agency or related field

· Candidates with more experience will be considered for the Senior Account Executive or Assistant Manager role

· Possess strong project management skills

· Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately

· Understanding of branding and communications preferred

· Microsoft Office proficiency

· Be energetic and passionate with a can-do spirit

Job Title: Construction Operation Manager (Construction Company) ID9123
Location: Gul Drive
Working Hours: Monday to Thursday: 8am-530pm; Friday: 8am-430pm
Basic Salary: $6000-$8000

Benefit:
*VB & AWS provided with AL 14 days

Job Description:
•Manage all daily tasks and matters within the Operations Department.
•Collaborate with Technical Department, Operations Administration Department and Sales & Marketing Department in project executions including carrying out site surveys, preparing designs and documentations (method statements, safe work procedures, risk assessments, fall prevention plans and lifting plans) for submission, arrange manpower and logistics to deliver construction equipment to site, install, commission, maintain, inspect, shift, troubleshoot, dismantle and return construction equipment to workshop.
•Implement systems and liaise closely with customers to monitor site progress as well as workshop planning and productivity.
•Conduct frequent site inspections to ensure work done in accordance with contractual scope of work, customer requirements and manufacturer specifications as well as take prompt corrective actions.
•Ensure supervisors/technicians submit service reports with pictures, work done forms, inspection checklists and maintenance checklists to customers and Operations Administration Department.
•Liaise with PEs and AEs to carry out designs, inspections and testings as well as submit drawings, calculations, COS and LM certificates to customers promptly.
•Conduct user trainings and safety briefings as well as organise safety campaigns.
•Perform incident investigation and root cause analysis as well as prepare incident reports with pictures.
•Manage the training, productivity and well-being of the teams within the Operations Department
•Ensure our construction equipment and accessories on-site and in the workshop are fully accounted for at all times and implement necessary measures to prevent loss and damage.

Requirement:
• Must be able to read and understand architectural and structural drawings as well as possess own vehicle.
• Knowledge in electrical/electronic/mechanical concepts and AutoCAD

Overview

The Senior Manager will support the Centre for Innovation in Healthcare (CIH) Head in leading the CIH services and initiatives as well as the NUHS Practice Changing Innovation (PCI) programme to drive innovation projects at various stages of the healthcare innovation journey, to progress them towards the final goal of deployment and clinical adoption of the innovation.

Job Descriptions

1. Support CIH to lead the management of CIH team to deliver CIH’s services and KPIs including charting of CIH’s strategy and progress updates to stakeholders
2. Support CIH Head to lead the Practice Changing Innovations (PCI) programme to drive innovations towards deployment and adoption in NUHS hospitals, clinics and healthcare community and beyond
3. Lead the PCI secretariat in conducting
4. Manage external and internal innovators interested to conduct usability trial studies, clinical trials or Health Technology Assssments (HTA) in NUHS hospitals, clinics and healthcare community
5. Responsible for end-to-end management of the projects by working closely with CIH Clinical Research Coordinators (CRC)
6. Forge new partnerships and maintain relationships with CIH healthcare ecosystem partners to support CIH innovators
7. Works closely with CIH team to strengthen engagement of our healthcare ecosystem partners through organisation of CIH events or implementation of new initiatives
8. Leads in ad-hoc innovation events and projects.
9. Monitor and manage fund utilization and availability.
10. Support in HR related functions and annual manpower budgeting.

Job Requirements

• Bachelor of Science or equivalent. Other qualifications in Business or Entrepreneurship preferred.
• At least 8 years of relevant experience in healthcare innovation activities
• Excellent interpersonal and communication skills
• A strong team player
• Have keen interest in health innovations
• Able to work in a complex organisational environment, with a need to balance expectations of multiple stakeholders
• Able to multi-task and adapt to a fast-changing environment
• Able to tackle complicated research, regulatory and contractual issues independently
• Proficient in I.T. systems and MS Office applications

Job Title: Lead Project Manager (ID5083)
Location: Woodlands
Working Hours: Mon to Fri 8am - 5.30pm
Salary: $5000 - $6000


Job Description:
Major Duties & Responsibilities:
• Project Leadership: Lead projects from concept to delivery by partnering with internal and external resources. Guide project teams throughout the process, ensuring milestones and deliverables are met on time and within budget.
• Client Coordination: Support the account manager in all aspects of client contact. Serve as a liaison between the client and internal teams to ensure clear communication and understanding of project requirements.
• Project Management: Coordinate projects by managing budgets, timelines, and scope. Ensure that project objectives are achieved and that client needs are met satisfactorily.
• Cross-Functional Collaboration: Manage and actively collaborate with various departments including R&D, logistics, technical development, manufacturing, regulatory, and quality. Facilitate seamless integration and cooperation among these departments to drive project success.
• Resource Allocation: Allocate resources effectively across the project teams. Ensure that internal and external resources are utilized efficiently to meet project goals.
• Risk Management: Identify potential risks and develop mitigation strategies. Ensure that any issues are addressed promptly to keep the project on track.
• Performance Monitoring: Monitor project performance through regular status updates and reports. Adjust plans as necessary to ensure project objectives are met.
• Quality Assurance: Ensure that all project deliverables meet the required quality standards. Work closely with the quality department to address any quality issues and implement improvements.

Requirement:
• Minimum Bachelor's degree in Engineering or a related discipline.
• At least 5 years of experience in Contract Manufacturing.
• Experience in PCBA EMS or CM , plastic injection moulding and box build preferred.
• Strong project management skills.
• Willingness to travel to European and other site locations as required.

• Position : Operations Manager (Health & Fitness/Sports Management) – Up to $6,500 + Bonus
• Location : North East – Ubi
• Working hours : Monday to Friday | 9.30am - 6pm
• Salary (commensurate with experience) : Up to Basic $6,500 + Bonus of Average 1 Month + 14 – 18 days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Sports & Fitness

Main Responsibilities:

• Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.
• Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).
• Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.
• Forge strong working relationships between coordinators, the sales team, and program managers.
• Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.
• Oversee the utilization and management of the Company App to streamline operations and enhance team collaboration.
• Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance
• Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.
• Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.
• Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.
• Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Requirements:

• Minimum Diploma with 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.
• Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.
• Demonstrated strong leadership skills with a focus on integrity and accountability.
• Candidates who can start immediately or within short notice will have an advantage
• Bilingual in English and Mandarin to converse with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Job description

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Additional job description

As an Industry Manager, you'll provide advertising solutions to consumers and businesses in Pakistan. You'll manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth. This role requires flexibility to accommodate extensive and regular travel to Pakistan, to effectively support customers in the market.

Qualifications

Job responsibilities

• Develop and execute a comprehensive sales strategy to grow Google's presence in Pakistan with higher focus on key sectors like Telco, Fintech, Ecommerce, Consumer Packaged Goods (CPG), and Telco industries.
• Analyze data trends and client performance, develop strategic plans, and prepare and conduct strategic pitches and presentations with minimal guidance.
• Collaborate and consult with clients with the goal of extending relationships, increasing client and agency base, and optimizing their advertising growth.
• Develop case studies of successful campaigns in order to share insights with customers and to serve as an advocate at events and conferences.
• Advocate new product releases, internally and externally. Build and manage relationships to deliver a plan working as an independent contributor with a large set of internal and external stakeholders.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in advertising sales, marketing, consulting or media.
• Ability to communicate in English and Urdu fluently to communicate with and serve Urdu speaking customers.

Preferred qualifications

• Experience in business development, client relationship management and servicing, and consultative selling.
• Knowledge of and experience with using Google and YouTube advertising solutions.
• In-depth knowledge of Pakistan's technology and advertising landscape, with strong understanding of Pakistan’s Telco, CPG and Agency industry.
• Understanding of digital advertising solutions and media products.
• Ability to mentor account managers and work towards goals in a fast-paced environment.
• Demonstrate a genuine commitment to contributing to the growth and development of Pakistan's Tech industry.

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Qualifications

Job responsibilities

• Develop and manage a portfolio of application first clients delivering insights, winning shares of wallet from competitors and helping to evolve their Go-To-Market (GTM) strategies.
• Foster and develop relationships with existing clients/founders in the portfolio and partner teams.
• Ensure clients achieve their business success through advertising goals. Develop specific pitches, build strategies and business proposals that uplift the client success.
• Identify and explore global expansion plans which help the clients.
• Grow in forming cross-­functional relationships with internal teams like Large Customer Sales (LCS), Google Play, Online Partnerships Group, and other stakeholders to realize and achieve advertiser goals.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
• Ability to communicate in English and Vietnamese fluently to communicate with and serve Vietnamese customers.

Preferred qualifications

• Experience in the gaming, mobile apps or digital industry and knowledge of the app developer ecosystem.
• Experience with data analytics or product development.
• Ability to take initiatives and grow in a team environment, with the ability to work in a global team.
• Ability to communicate in Mandarin, Thai or Bahasa fluently, to communicate with and serve customers.
• Excellent communication and influencing skills with the ability to present comprehensive advertising solutions for all clients.
• Passion for entrepreneurship, eager to help small and medium clients to grow.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description & Requirements

· Staff Management:Hiring, training, and supervising restaurant staff, including servers, cooks, bartenders, and host/hostesses.
Scheduling shifts and managing labor costs.
Conducting performance reviews and providing feedback to employees.
Resolving employee conflicts and addressing personnel issues.

· Customer Service:Ensuring a high level of customer satisfaction by monitoring service quality.
Handling customer complaints and resolving issues in a professional manner.
Training staff on excellent customer service practices.

· Financial Management:Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.
Tracking daily sales and expenses.
Managing inventory and ordering supplies to maintain appropriate stock levels.
Implementing cost-saving measures and strategies to increase profitability.

· Menu and Food Quality:Collaborating with chefs or kitchen staff to create and update menus.
Ensuring food quality, presentation, and consistency.
Managing food safety and hygiene standards to comply with health regulations.

· Marketing and Promotion:Developing and implementing marketing strategies to attract and retain customers.
Running promotional campaigns, special events, and discounts.
Maintaining the restaurant's online presence and engaging with customers through social media and review platforms.

· Operational Oversight:Ensuring the restaurant is clean, organized, and well-maintained.
Managing reservations and table assignments.
Monitoring and optimizing the flow of guests to maximize table turnover.
Handling technology systems like point-of-sale (POS) systems and reservation software.

· Compliance and Regulations:Adhering to all local, state, and federal regulations, including health and safety standards, alcohol laws, and labor laws.
Obtaining and renewing licenses and permits as required.

· Financial Reporting:Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.
Analyzing financial data and making recommendations for improvements.

· Vendor Relations:Establishing and maintaining relationships with food and beverage suppliers.
Negotiating contracts and pricing with vendors to secure favorable terms.

· Team Leadership:Providing leadership and direction to the restaurant team.
Setting performance goals and expectations.
Motivating and inspiring staff to excel in their roles.

· Security and Safety:Ensuring the safety and security of both customers and employees.
Implementing security measures to prevent theft and ensure a safe dining environment.

· Long-Term Planning:Developing and executing long-term strategies to improve the restaurant's profitability and sustainability.
Identifying opportunities for growth, expansion, or renovation.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

• Shop Manager for all staff and operational issues as well as boost up the sales
• Motivate and monitor the team to provide excellent service to our customers
• Achieve company’s sales targets
• Maximize the sales turnover and profitability of the store
• Handle any ad hoc tasks as assigned
• Responsible for the daily store operations and supervising a team of retail associates ensure smooth operation.
• Ensuring visual merchandising and housekeeping are kept to company standard.
• Maintaining a high standard of personal and team members grooming & appropriate conduct.
• Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image.

A sales manager is a professional responsible for leading and overseeing a team of sales representatives. Their primary goal is to ensure that the sales team meets or exceeds revenue targets by effectively managing and motivating their team, developing sales strategies, and fostering strong relationships with customers.

Key Responsibilities:

• Team Management: Hiring, training, and developing sales representatives
  Setting performance goals and providing feedback. Coaching and mentoring team members. Managing team performance and addressing issues
  
• Sales Strategy: Developing and implementing sales strategies and tactics.; Analyzing market trends and identifying new opportunities;
  Setting sales quotas and targets;
  Tracking and reporting on sales performance.
  
• Customer Relationship Management:Building and maintaining strong relationships with customers;
  Addressing customer concerns and complaints;
  Identifying and pursuing new business opportunities.
  
• Sales Process Management:Overseeing the sales process from lead generation to closing;
  Ensuring adherence to sales best practices;
  Streamlining sales processes for efficiency.
  
• Reporting and Analysis:Preparing sales reports and analyzing sales data;
  Identifying areas for improvement and implementing corrective actions.
  Providing insights to senior management on sales performance.
  

Skills and Qualifications:

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Proven track record in sales and sales management
• Deep understanding of sales processes and techniques
• Strong analytical and problem-solving skills
• Ability to work under pressure and meet deadlines
• Proficiency in sales CRM software and tools

Job Description:

• Developing strategies marketing plan including GTM strategy, pricing and promotions.
• Responsible for assigned brands business achievements including managing vendor relations and expectation and product and inventory management.
• Manage products forecast, marketing planning and budgeting, and execution, including follow-up closely on marketing claims and closure.
• Plan all sales and marketing activities and promotions in advance and ensure compliance in execution.
• Accountable for achieving set Sales Targeting and KPIs given.
• Conduct immediate review of all major marketing activities and promotions for performance achievements.
• Strong engagement with sales teams, brand owners and channel (platform) partners to continuous seek ways to increase sales.
• Conduct quarterly and yearly business review with sales and brand owners to review brand performance for immediate and future improvements.
• Gathering market intelligence on competitive and new products, industry trends and development and constantly look out for new opportunities to grow the brand business.
• Involve in contract negotiation.
• Lay down standard operating procedure (SOP) and guidelines within the team.

Requirements:

• Diploma/Degree in Business/Marketing/IT or an equivalent discipline
• At least 3 years of strong experience in ecommerce industry, experience working in vendor and distributor level is a big plus
• Must have past experience in managerial/leadership role
• Highly organized and efficient
• Tenacity to develop ideas independently and thrive in a fast-paced environment
• Demonstrates excellent communication (written & spoken) and follow-up skills
• Proficient in MS Office applications (Outlook, Word, Excel)
• Have strong networking skills, team player, adaptive, ability to multi-task and able work under pressure

Job Purpose:

To lead the Sysmex Asia Pacific region’s training portfolio by implementing efficient, high-quality training solutions that align with global standards, manage resources effectively, and drive measurable business outcomes.

Job Description:

• Training Portfolio Coordination: Collaborating with sales, marketing, and customer care teams to plan product-related training for the SAP region.
• Global Strategy Implementation: Executing global training strategies and technologies in the SAP region to align with company-wide training objectives and ROI targets.
• Blended Learning & Cost Efficiency: Maintaining high training quality by implementing blended learning scenarios, reducing reliance on costly classroom/onsite sessions.
• Training Evaluation: Collecting feedback and analyzing the impact of training programs on business outcomes to measure their effectiveness.
• Digital Training Alignment: Ensuring local digital training initiatives follow global guidelines, focusing on cost-effective production workflows.
• Educational Expertise: Providing high-level training concepts for employees and customers, ensuring expertise and quality in education.
• Team Leadership: Leading and supporting a training delivery team, helping them achieve KPIs and grow professionally.
• Budget Management: Overseeing department budgets, ensuring cost-effective activities, and providing strong ROI.
• Sustainability and Certification: Ensuring the long-term quality of training courses, facilities, and participant certification processes.
• Assumes additional related responsibilities and projects as required by the Supervisor.

Job Requirements:

• A Bachelor's Degree in Education, Training and Development, or a Master's Degree in Organizational Development, Educational Leadership, or a related field is required.
• Certification as a Certified Professional in Learning and Performance (CPLP) is a plus.
• Proven experience in leading and developing a product-related training department or provider within a cross-cultural setting.
• Strong expertise in adult learning principles and e-learning methodologies.
• A minimum of 5-10 years of experience in training management, corporate education, or a related field.
• Demonstrated proficiency in blended learning strategies, digital training platforms, and aligning training initiatives with global standards.
• Expertise in Blended Learning and Digital Training, a strong understanding of Learning and Development best practices, as well as advanced analytical and evaluation skills. Proficiency in technology and digital literacy is essential
• A motivated team player with a creative mindset and a strong sense of responsibility.
• The ideal candidate is proactive, organized, and results-driven in their approach to work.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude