Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities:

• Responsible to create concept designs for sales proposal and as well as detail design for confirmed projects;
• Ability in selecting the right components, design of fabrication items as well as working with vendors/sub-con for assigned projects;
• Responsible for planning and executing strategies for completing projects on time and also managing the projects’ budget;
• Exhibit a level of creativity and ingenuity, as well as problem solving skills, to provide reliable, cost-effective solutions to design issues and attend to customers’ enquiries;
• Working with respective project engineer and assembly team on project schedule management, budget management, as well as customer’s review/discussion.

Job Requirements:

• Minimum of 3 years relevant experience in related process manufacturing
• Degree in Mechanical Engineering
• Working knowledge of high-level communication protocols and troubleshooting skill
• Good analytical and planning skills
• Able to work under very tight project timeline
• Independent and good team player
• Willingness to travel overseas, as required

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

JOB DECRIPTIONS:

• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals
• Analysing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Gathering, investigating, and summarizing market data and trends to draft reports
• Implementing new sales plans and advertising, identifying opportunities and strategies to increase sales
• Evaluate Sharbesuwary’s current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Establish new sourcing networks and strengthen existing supplier relationships for household and grocery goods desirable to our customers
• Anticipate and resolve potential problems / issues work with seasonal marketing budget
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum 5 years of experience in B2B/B2C sales, Indian wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Indian Wholesale household and groceries products distributions through various channels
• Preferably bilingual to liaise with Indian speaking suppliers and vendors in view of working/business environment communication
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours with prolonged period of standing
• Must be able to work on weekends/PH. (Strictly off on week days)
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required
• Must have knowledge to control storage room temperatures for frozen products, vegetables etc
• Able to withstand considerable exterior noise and extreme temperature fluctuations in warehouse
• Strong market analysis and strategy planning skills
• Proactive person who has positive attitude and responsible for sales targets
• Ability to work under pressure, in a fast-paced environment and meet deadlines

JOB DESCRIPTIONS:

• Create a variety of ongoing promotional activities to increase revenues. These can include daily specials, coupons, discounts, a loyalty restaurant that encourages repeat dining, desserts and drinks. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, offsite catering, delivery service and corporate events.
• Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews;
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Identify supplier candidates, perform/commission/review audits for food safety, HACCP, and processing capability
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals
• To ensure prompt and courteous service is extended to both internal and external customers
• To work closely with Catering and Front Office to ensure all details of the contract were delivered timesly and customers depart satisfied
• Closely work with Central kitchen to deliver services to clients
• Gathering, investigating, and summarizing market data and trends to draft reports
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities
• Perform other duties as and when assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 5 years Experienced in B2B FMCG sales especially with wholesalers, supermarkets, Indian restaurants etc
• Comprehensive knowledge of different types North & South Indian cuisines (Vegetarian & Non-Vegetarian) is highly preferred
• Comprehensive knowledge in Indian Food culture and techniques
• 2A/2B/ Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift and multi tasking is required
• Able to work long hours and available especially on weekends and public holidays in line with business needs, the flexibility to work late evenings with prolonged period of standing (strictly off day on weekdays)
• Ability to work under pressure and fit into work culture
• Deep understanding of category terminology, market trends and industry
• Strive towards meeting/exceeding sales goals and monthly sales target
• Ability to remain calm and make quick decisions under stressful circumstances
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
• Customer-focused, with excellent written and verbal communication, networking and negotiation skills
• Ability to work under pressure, in a fast-paced environment and meet deadlines

Key Responsibilities:

1. Market Development and Strategy:Identify and analyze new business opportunities in international markets and develop strategies to penetrate them. Conduct market research to understand trends, competition, and customer preferences in various regions.
   Establish sales objectives, forecasting, and action plans to achieve sales targets in export markets.
   
2. Client Management:Build and maintain strong relationships with international clients, distributors, and business partners. Negotiate contracts, pricing, and payment terms with clients, ensuring mutual benefit and compliance with company policies.
   
3. Sales Operations:Develop and execute export sales plans, including product distribution, pricing strategies, and promotional activities.
   Coordinate with logistics and supply chain teams to manage shipments, export documentation, and regulatory compliance.
   Monitor sales performance metrics and adjust strategies as necessary to optimize results.
   
4. Team Collaboration:Collaborate with the marketing team to create targeted campaigns and promotional materials for international markets.
   Work closely with the finance department to manage budgets, set prices, and track international payment processes.
   Support and train sales staff or distributors in different regions to ensure alignment with company objectives.
   
5. Regulatory Compliance:Ensure compliance with international trade regulations, customs requirements, and export control laws.
   Keep updated on changes in export laws, tariffs, and trade policies that may impact business operations.
   

Requirements:

• Educational Background: Bachelor’s degree in Business, International Trade, Sales & Marketing, or a related field.
• Experience: At least 3 years of experience in sales, with a focus on export or international markets. Previous experience in a similar role within the industry is preferred.
• Skills:Strong understanding of international trade and export procedures.
  Excellent negotiation, communication, and interpersonal skills.
• Personal Attributes:Self-motivated, proactive, and capable of working independently.
  Strong organizational and time-management skills.
  Adaptable to different cultural and business environments.
  Willingness to travel frequently to international markets as required.
  

We are "Hotduck," a Korean-style hotdog pickup restaurant opening in the Yishun area mall in early November.

We are looking for a manager to work with us and the two founders starting from early November. Only PRs and Singaporeans are eligible to apply. The salary is approximately SGD 3,000 for a 44-hour work week, with an actual work schedule of 6 days a week (with overtime calculated).

Starting next year, the manager will be expected to directly operate the first store and will receive incentives, including a percentage share of the sales.

Candidates with prior experience as restaurant managers are encouraged to apply.

Logistics / Operations manager responsibilities

• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Plan and review compensation actions; enforcing policies and procedures
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Accomplish operations and organization mission by completing related results as needed
• Meet or exceed operations labor budget expectations
• Manage staff levels, wages, hours, contract labor to revenues
• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
• Run a safe, injury/accident free workplace
• Responsible for all aspects of vehicle and heavy equipment rentals
• Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies
• Manage relationships with key operations vendors
• Track vendor pricing, rebates, and service levels
• Review and approve all operational invoices and ensure they are submitted for payment
• Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
• Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
• Communicate all operating policies and/or issues at department meetings
• Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce sub-rental expenses
• Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA health and safety regulations and other governmental regulations

.

The Clinic Manager (Executive / Senior Executive / Assistant Manager) will be responsible for overseeing the operations of assigned departments, managing resources and providing leadership to ensure an efficient, personalized service in a pleasant and comfortable environment. Plan, implement and support the hospital’s daily operational functions, including special projects.

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC

CLINIC OPERATIONS

1. Overall responsible in ensuring a smooth operation with focus on access to care, customer service and efficiency
2. Support the department and “walk the ground” to ensure patient services are delivered in a pleasant and comfortable environment. To manage patient crowd and mobilize manpower if necessary. This includes working with the Nurse Clinician in the daily operational needs.
3. Overall responsible in appointment management, which includes overseeing clinic appointment work queue, managing provider resource and appointment templates.
4. Oversee patient feedback and frontline personnel as assigned. Train staff to rectify service lapses and develop alternative plans. Encourage and reinforce the Speak Up for Safety Culture through planned communication sessions.
5. Streamline work processes, maintain operational and service standards in clinics, working closely with Nurse Clinicians, Doctors and other departments.
6. Collaborate with A&E, Inpatient, Peri-ops and support departments to ensure safe and seamless patient and information flows. Design initiatives and improve patient-centric work processes.
7. Responsible for preparation, review and updates of key performance indicators and management reports in alignment with the hospital’s strategic plans / YH Unified Care Model.
8. Identify service discrepancy trends/ issues and provide recommendations to SOC Services HOD.
9. Ensure that clinic assets are in optimal working condition; through planned review cycles and collaboration with users, BME and FM teams. Facilitate the review of budget-related matters with Service Operations.
10. Ensure accurate billings of services in clinics.
11. Ensure systems used in clinics are in optimal working condition; through review of system enhancement and troubleshooting of system issues.
12. Monitor and facilitate improvement projects through regular reviews with stakeholders.
13. Assist the Clinical and Operations HOD in the review, implementation and enforcement of Business Continuity Plan (BCP) and Data Protection measures (PDPA).
14. Participate in risks review initiatives (Enterprise Risk Management, Hazard Identification, Patient Safety Walkabout) with stakeholders and execute measures to mitigate risks.
15. Draft, review, update and implement Department SOP and SWI according to MOH guidelines and YH Policies.

(B) GENERAL

1. Be a leader in embracing change.
2. Align department’s goals with the business goals of the hospital.
3. Support staff development, build and groom a strong team with succession planning.
4. Support all corporate activities, as well as motivate and encourage staff participation in community projects.

JOB REQUIREMENTS

1. EDUCATION, TRAINING AND EXPERIENCE

• Basic Degree
• Knowledge of hospital operations would be preferred
• Experience in a supervisory role would be preferred
• Good communication and interpersonal skills
• Possess positive attitude, initiative and keenness to learn
• Possess strong analytical, good interpersonal and communication skill

1. SPECIALISED TRAINING

• Knowledge of computer software
• Knowledge of statistic

ABNORMAL PHYSICAL WORKING CONDITION

Be able to respond to emergency recall depending on exigencies of services

Major Duties and Responsibilities

The Manager, Corporate Planning will provide secretariat support to CEO and C-Suites in organising and managing Senior Management Meetings, Strategic Retreats and Events. He/She will contribute to the design and implementation of strategic planning and work planning processes for the Organisation. He/She will play an important role in cascading Key Result Areas and Key Performance Indicators across departments in alignment to our Strategic Priorities and Performance Management Framework. The incumbant will also assist in the review and redesign of corporate governance structures and policies to support the achievement of our Strategic Priorities and Key Result Areas.

Job Requirements

Education, Training and Experience

• Degree in Business Administration, Arts & Social Science or Public Health related disciplines.
• Experience minimum 3 years’ experience in Corporate Services, Strategic Planning, Policies, Events Management or Project Management.

MAJOR DUTIES AND RESPONSIBILITIES

1. Provide support, education and training to staff to build policy compliance and internal control awareness within the organisation;
2. Conduct sharing regarding best practices and promote financial management to various stakeholders across the organisation;
3. Conduct analytical review of financial information and reports, or other indicators to ensure they are functioning as planned and in accordance with sound business principles;
4. Plan and carry out the internal reviews, evaluate existing policies and processes and propose recommendations for improving of the organisation’s operations;
5. Prepare reports and recommendations to management to mitigate risk and add value;
6. Monitor the remediation efforts by following up with responsible action parties; and
7. Other duties as assigned.

EDUCATION, TRAINING AND EXPERIENCE

1. BA in Accounting/ Finance, Business Administration, Economics, equivalent academic or professional training;
2. 5 years’ experience including internal audit, with experience in Big 4 firm preferred;
3. Proficiency in Word, Excel, PowerPoint; Desirable to have knowledge of SAP and working experience of using Data Analytical tools (e.g., Tableau, SQL, Python, etc.);
4. Excellent written and oral communications skills, including the ability to make presentation; and
5. Other skills and attributes:
6. Ability to demonstrate a professional and objective perspective at all times;
7. Capable of working in a fast-paced environment and ability to adapt to changing priorities;
8. Strong organizational skills with the ability to manage multiple projects simultaneously;
9. Ability to maintain professional and interpersonal relationships with internal colleagues and peer organizations

PROFESSIONAL LICENCE

Certified Public Accountant, Certified Internal Auditor, Certified Financial Analyst or equivalent preferred

• Manage full sets of accounts, including month-end closing activities and the preparation of financial statements in compliance with accounting standards and company policies.
• Oversee accounts receivable and accounts payable functions, ensuring timely billing, collections, and payment processing.
• Reconcile bank statements, post journal entries, and maintain accurate general ledger accounts.
• Prepare and analyze financial reports, including income statements, balance sheets, and cash flow statements.
• Assist in budget preparation, financial forecasting, and variance analysis.
• Ensure timely and accurate reporting for GST filing and other statutory requirements.
• Coordinate with internal departments to ensure proper accounting for all transactions and resolve any discrepancies.
• Supervise and mentor junior accounting staff, providing guidance and support as needed.
• Liaise with external auditors during annual audits and provide necessary documentation and explanations.
• Implement and maintain internal control procedures to safeguard company assets.
• Stay updated on industry trends, changes in accounting regulations, and best practices.

Job Requirements

• Minimun diploma in Accounting, Finance, or a related field.
• Professional accounting qualification (e.g., ACCA, CA Singapore) is preferred.
• Minimum of 5 years of relevant accounting experience, with a proven track record in a senior accounts role.
• Strong proficiency in accounting software and Microsoft Office Suite, particularly Excel.
• Knowledge of Singapore Financial Reporting Standards (SFRS) and GST regulations.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong attention to detail and accuracy in handling financial data.
• Effective communication and interpersonal skills to work with various stakeholders.
• Ability to work independently and as part of a team, managing multiple priorities and deadlines.
• Prior experience in supervising a team is advantageous.

Interested candidates are invited to submit their CV and cover letter, indicating their current and expected salary, and availability. We regret that only shortlisted candidates will be notified.

Internal Job Reference - Apply through our internal job portal with the link below:

https://survitec.csod.com/ux/ats/careersite/4/home/requisition/2326?c=survitec

Job Responsibilities:

· Drive organic business growth, by generating revenue from new and existing customers and markets. Own and manage all direct sales channels and the bid activity required to serve those channels.

· Provide deep customer insights back into the Product team, ensuring deeply understand customer needs.

· Contacts assigned/agreed customers or prospects to sell company products within a designated geography or market sector. Focuses on meeting personal sales targets, new business development, maintaining customer relationships and troubleshooting specific customer problems.

· Develops a sales plan to deliver revenue retention, revenue growth and new business for personal customer portfolio or sector, to meet or exceed personal sales targets and drive overall organic business growth ambition.

· Develops and implements client relationship management plans to identify and build relationships with relevant decision makers and influencers within own customer portfolio organisations; enables effective two-way flow of information and develops understanding to deliver customer value and resolve issues.

· Sets clear objectives for each sales call or meeting; adapts standard materials to make engaging presentations to customer decision makers and influencers; asks relevant questions to gather information, evaluate the customers' level of interest and to identify and respond to areas requiring further information or explanation.

· Develops a personal network within the business sector and represents the Company with customers and at business sector events. Obtains market intelligence and enhances the visibility and reputation of the Company, its products, services and ability to provide holistic safety solutions.

· Configures product and services solutions and associated contractual terms that meet the customers' mid- to long-term needs, taking input from relevant internal specialists. Presents the solution to customer representatives and negotiates agreement within a pre-defined range of commercial parameters.

· Collaborates internally and works as the customer champion in cross-functional teams to build strong external customer relationships.

· Any other tasks assigned by line manager from time to time.

Job Requirements:

· Diploma or Degree in Engineering or related field, with minimum 5 years of marine sales working experience or related industries.

· Strong familiarity and networks within the marine space.

· Experience in direct sales or from technical product know-how and/or support of the sales process.

· Builds strong customer relationships and delivers customer-centric solutions.

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

· Relates openly and comfortably with diverse groups of people.

· Manoeuvres comfortably through complex policy, process, and people-related organisational dynamics.

· Gains the confidence and trust of others through honesty, integrity, and authenticity.

creat and build comprehensive sales plans that maps out a clear route to hitting goals and target

provide training opportunities for sals team

track and monitor sales order

analyze needs and outline business potential for distributor

requirement

diploma in business administration or relevant academic field.

excellent oral and written communication skills in mandarin

• Directing, coordinating and administering medical and non-medical resources, facilities and services
• liaising with clerical, medical and professional staff at all levels
• developing services and implementing changes
• recruiting staff
• attending meetings
• writing reports
• managing budgets
• dealing with complaints or problems
• ensuring services meet national standards
• making sure regulations are followed
• monitoring the performance of the service and ensuring that it is of high quality
• Planning the organization’s overarching goals
• Overseeing facility finances and setting budgets
• Ensuring the facility complies with all relevant legal regulations
• Designing work schedules for employees
• Communicating with medical staff

WORKS MANAGER (PRODUCTION DEPARTMENT)

traditional Confectionery

based in Hand made process .

perform tasks such as taking inventory, making supply orders, handling disputes among team members and regularly assessing safety standards in all areas. Some of their other most common duties include:

• Motivating, supporting and providing guidance to production staff
• Ensuring all safety and health standards are met to keep an organization accident-free
• Communicating regularly with upper management regarding problems or issues impacting production
• Evaluating machine resources to ensure continued production and minimal downtime
• Establishing a balance between increased productivity and reduced costs of manufacturing operations
• Setting productivity goals for each manufacturing team
• Developing workflow policies and procedures that improve efficiency without compromising safety or quality
• Ensuring adequate scheduling of staff

Job Description & Requirements

• Work closely with the Management and Line Departments in the pursuit for continuous improvements in the service, products and menu items, promotions and to meet productivity and profitability KPIs set by the Management.
• Plan the weekly staff roster, rotate and schedule all staff for full coverage to maximize productivity.
• Manage the sales revenue and operating expenses of the outlet, in accordance with the budget, so as to ensure cost optimization and minimize wastage.
• Monitor the activities of competitors and constantly find ways to improve menu offering and customer experience, so as to grow the F&B outlet’s revenue.
• To be actively involved in the advertising and marketing of the F&B outlet, and to work closely with the Marketing and Banquet teams.
• Responsible for ensuring and maintaining high level of customer satisfaction and to attend to customer issues promptly.
• To provide excellent service standards at all times, and to ensure courteous and efficient food and beverage services to the customers.
• Review customer feedback forms / outlet logbook on operational issues to correct and implement measures for improvement in food, beverage and service standards.
• Manage the training and management of staff, including conducting daily staff briefing and staff discipline.
• Work closely with the Kitchen Head Chef and the Kitchen team to ensure timely delivery of quality food.
• Ensure workplace cleanliness, and that the safety and food hygiene standards are met at all times.
• In charge of cash management of daily accounts, in liaison with the Accounts Department in the Head Office.
• Looking for candidates available to work: Morning, Afternoon, Evening
• 2-3 years of relevant work experience required for this role

Leading Ice Cream and Gelato Manufacturer Singapore.

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 21 years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 18,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our brand Oishi, Artisertz or as OEM.

Job Title: Ice Cream Production Quality Control Manager

Location: Singapore

Job Summary:
The Ice Cream Production Quality Control Manager is responsible for overseeing the quality assurance processes in the production of ice cream, ensuring compliance with local regulations, such as those set by the Singapore Food Agency (SFA) and international food safety standards. The role entails supervising quality checks throughout the production cycle, implementing corrective actions, and ensuring that the final product meets the highest standards of quality and safety for consumers.

Key Responsibilities:

1. Quality Assurance and Compliance: Develop, implement, and maintain robust quality control protocols in line with SFA regulations, HACCP standards, and ISO certifications (e.g., ISO 22000).
   Ensure compliance with food safety and hygiene regulations specific to Singapore.
   Oversee product testing to ensure the consistency of taste, texture, and overall quality of ice cream products.
   
2. Production Process Monitoring: Supervise the ice cream production process to maintain strict adherence to quality control checkpoints. Collaborate with production and packaging teams to ensure smooth operations without compromising on product quality. Ensure that all equipment is regularly inspected, calibrated, and meets the required standards.
   
3. Health and Safety Compliance: Ensure compliance with Singapore’s Workplace Safety and Health (WSH) Act and other relevant health regulations. Conduct regular health, hygiene, and safety inspections across the production facility. Train staff specific food safety and hygiene practices, ensuring compliance with regulatory guidelines.
   
4. Issue Resolution and Continuous Improvement: Investigate and resolve any production or quality issues by leading root-cause analysis and corrective actions. Implement continuous improvement initiatives to enhance production efficiency and quality control. Track, document, and analyze production quality data to improve processes and reduce wastage.
   
5. Supplier and Ingredient Quality Management:Evaluate and ensure that all raw materials, including dairy and flavoring agents, meet strict quality standards. Collaborate with procurement teams to assess supplier performance and adherence to quality requirements. Work closely with suppliers to address quality issues and ensure consistent delivery of high-quality ingredients.
   
6. Documentation and Reporting:Maintain comprehensive records for all quality control processes, inspections, and corrective actions in compliance with local regulatory requirements. Prepare and submit reports on production quality and compliance to internal management and regulatory bodies, including the SFA. Coordinate audits and ensure that all documentation complies with local and international standards.
   
7. Innovation and Best Practices: Keep up-to-date with trends in the food industry and integrate innovative practices in ice cream production and quality control. Implement industry best practices to improve efficiency, reduce costs, and maintain product quality.
   

Qualifications:

• Bachelor’s degree in Food Science, Dairy Science, Microbiology, or related field.
• Minimum of 5 years of experience in quality control in food manufacturing in the dairy or ice cream sector.
• Strong knowledge of Singapore’s food safety regulations, HACCP principles, and ISO standards (ISO 22000, etc.).
• Excellent communication and problem-solving skills.

• Recruit, train, motivate, and evaluate team performance, resolving conflicts as needed.
• Contribute to strategic planning, manage project timelines and resources, and make decisions.
• Collaborate with other departments and report progress and needs to senior management.
• Develop and monitor budgets, allocate tasks and personnel effectively.
• Identify inefficiencies and implement improvements to increase productivity.
• Ensure adherence to company policies and manage potential risks.

Job Description

• Manage projects to ensure that work is carried out in a manner that meets the targets set out by the management
• Responsible of project schedule control within the planned milestone dates
• Responsible of the project cost control within agreed budget
• Monitor contractual and technical specifications.
• Identify and record changes to the project scope of supply and manage variation orders effectively with Main Contractor

Job Requirements

• Degree in Civil Engineering recognised by the Professional Engineer (PE) Board or qualifications accepted by the Commissioner of Building Control for registration as Resident Engineer.
• At least ten (10) years relevant local experience including in the managing and construction of vehicular structures and roads,
• Knowledgeable in software skills such as AutoCAD and MS Office
• Problem solving and leadership skill
• Able to start work with short notice/immediately

Job Description:

• Work with external parties and customers to oversee the assigned projects.
• Establish project objectives policies, procedures and performance standards to be in line with the company policy, contract specifications, and applicable laws & regulations.
• Coordinate with engineering staff to ensure compliance of work procedures, project scopes, scheduling and work sequence, safety plans, etc.
• Initiate and maintain liaison with concerned parties to facilitate proper project activities.
• Monitor and manage project site activities to ensure the completion of projects as per schedule and the work activities are within the projected budget.
• Develop project schedules in compliance with customer requirements, deadlines, and/or milestones; develop mechanisms to track schedule progress in the field; and update the schedule regularly.
• Able to manage an ELV project independently.
• Provide close monitoring and support (including hands-on if necessary) of the assigned projects/site staff to ensure smooth and effective operation.
• Ensure all the projects are completed within the timeline.
• Monitor, review and manage operation costs and responsible for financial performance of all the projects.
• Responsible for project management including attending all the meetings, coordination and site supervision works.
• Liaise with consultants, architects and contractors and handle all technical matters.

Job Requirements:

• Diploma / Degree in Electrical and Electronic Engineering.
• Minimum 5 years of relevant experience in similar industry, especially the Building Management System and Extra Low Voltage System.
• A self-starter, able to work independently and with high level of ownership and responsibility.
• Resilience, entrepreneurship spirits, self-direction, and strong adaptability.
• Innovative thinking, thinking outside-the-box, resourceful and a good problem solver.
• Excellent leadership, communication, and interpersonal skills.
• Good presentation skill, able to conduct presentation to main contractors, consultants, and owners.
• Able to manage ELV and BMS projects independently.
• Must have relevant experience in one of the following ELV fields, Security, Access Control System

- Active participation in the logistic planning process

- Tally product items & quantity with supplier invoice while receiving.

- Ensure proper stock management control and timely delivery of goods.

- Plan, organize, and coordinate the deployment of drivers for delivery schedule.

- Assist in implementing cleanliness, health, and safety measures at the work area

-Responsible for managing stock which includes receiving, storing, issuing and distributing supplies

- Check that quantity and quality of items ordered are received and stored in proper conditions

- Perform proper record-keeping and control of stock movement

- To use forklift to load and off load materials

- To conduct daily checks on forklift and ensure it is safe for use

- Ensure warehouse housekeeping and workplace safety

- Forklift operations and maintenance

- Manage the overall process of loading and unloading of goods

- Perform container stuffing and unstuffing

- Maintain proper storage of goods and production related items

- Any other ad-hods duties as and when assigned by Management

• Planning and scheduling work activities, taking into account the availability of resources and deadlines
• Monitoring activities to ensure compliance with company policies and regulatory requirements
• Communicating issues to management regarding any problems with vehicles or processes that may affect productivity
• Assisting in the development of new methods to improve efficiency or reduce costs
• Analyzing data to identify problems or trends that may require corrective action
• Conducting feasibility studies to determine whether new products or services are commercially viable
• Coordinating with other departments to ensure the smooth operation of business processes and projects
• Maintaining records of operational activities such as sales, inventory levels, staffing levels, or shipping activity
• Developing operational budgets based on projected sales volume or costs such as labor and material costs
• Shifting of buses for activities such as Preventive Maintenance, CorrectiveMaintenance or Bus Washing/ Cleaning, and
• Re-positioning of buses in he correct sequence for areas with block parking to ensure despatching process is not affected, including the support of “Find My Bus” system.
• Ensure we must hit above 98.5% Cleanliness level during MAR Audit by LTA
• Ensure all Buses are washed and wiped so that they are in line with cleanliness standards that is expected by Singapore's Transportation Authority (LTA)

Personal Liability of any accidents that happens to the vehicles.

Working on night shifts

Standby 24/7

Public Holidays and weekends compulsory work.

• Planning and scheduling work activities, taking into account the availability of resources and deadlines
• Monitoring activities to ensure compliance with company policies and regulatory requirements
• Communicating issues to management regarding any problems with vehicles or processes that may affect productivity
• Assisting in the development of new methods to improve efficiency or reduce costs
• Analyzing data to identify problems or trends that may require corrective action
• Conducting feasibility studies to determine whether new products or services are commercially viable
• Coordinating with other departments to ensure the smooth operation of business processes and projects
• Maintaining records of operational activities such as sales, inventory levels, staffing levels, or shipping activity
• Developing operational budgets based on projected sales volume or costs such as labor and material costs
• Shifting of buses for activities such as Preventive Maintenance, CorrectiveMaintenance or Bus Washing/ Cleaning, and
• Re-positioning of buses in he correct sequence for areas with block parking to ensure despatching process is not affected, including the support of “Find My Bus” system.
• Ensure we must hit above 98.5% Cleanliness level during MAR Audit by LTA
• Ensure all Buses are washed and wiped so that they are in line with cleanliness standards that is expected by Singapore's Transportation Authority (LTA)

Personal Liability of any accidents that happens to the vehicles.

Working on night shifts

Standby 24/7

Public Holidays and weekends compulsory work.

Company is looking for someone with F&B operation experience and accounting skills

Primary Role

• Oversee the assigned food stalls/restaurants’ daily operations to ensure efficiency, quality, service standards and cost-effective management of resources
• To create, update and audit the stalls/restaurants’ SOP and ensure that the SOP is observed consistently by the team
• Provide necessary guidance & consultation on food preparation and conduct regular food audits to ensure the consistency of all products
• Manage, groom and motivate the team to foster continuous improvement - To assist in staff recruitment selection, on job training, performance management & disciplinary/dismissal issues as required.
• Ensure food hygiene and safety standards are always observed with regular audits -
• Oversee the planning of duty rosters and ensure prudence - Ensure strict adherence to local regulations and labour laws
• Conduct frequent staff performance appraisal exercise when necessary
• Assist in new stall set ups, including planning of the new stall layout and equipment purchase
• Analyse and propose sales & promotional strategies to achieve higher revenue
• Assist to plan, formulate and/or review new products and/or menu selling price from time to time
• Conduct timely reviews on food and operating costs to ensure that they are in line with the budget

Secondary Role

· Maintaining a full set of accounts with banks, payables, joint ventures, properties, projects and consolidated financial reporting.

· Liaise with bankers, auditors, tax agents, corporate secretary and other external parties

· Monitoring budget, cash flow, foreign exchange and projections.

· Prepare monthly and annual financial statements of the companies in the Family Office including management reporting.

· Maintain filing and record keeping of manual and electronic documents which should be efficient, intuitive, logical, secure, and user friendly.

· Implementing and maintaining standard procedures / administrative processes.

· Liaise with service providers on office administrative and/or maintenance matters.

· Perform other ad-hoc duties assigned by the Family Office management.