Job Description

As an After-sales Technical Engineer, you will play a crucial role in ensuring customer satisfaction by managing all aspects of after-sales services. This includes coordinating with service engineers, preparing quotes for fault calls and repairs, and overseeing perventive maintenance contracts. You will assist with site surveys for minor projects, gather necessary information to aid the sales team in quoting, suggest site requirements for installations, power, and access, and manage distributors for projects won. Additionally, you will assist in preparing safety-related documents for preventive maintenance contracts (PMC) or minor projects. Your role is essential in maintaining strong relationship with end users and ensuring smooth operations for after-sales services.

Key Responsibilities

1. Manage Service Engineers' Whereabouts.

2. Quote for Fault calls & After Sales Repairs.

3. Prepare preventive Maintenance Contracts.

4. Assist with Site Surveys.

5. Promote Maintenance Contracts.

6. Assist in Quoting for Small Projects.

7. Manage Distributors for Project Wins.

8. Prepare Safety-Related Documents.

Requirements

1. Knowledge of Automatic Door Operator : A Solid understandign of automatic door operatos, their functionality, and maintenance requirements.

2. Possession of a Class Driving License

3. Knowledge of Ironmongery and Door Closers : Familiarity with various ironmongery products, including door closers, and their installation and maintenance.

4. Familiarity with Singapore Building Environment Regulations : A good understanding of the building and safety regulations in Singapore related to doors, door operators and associated hardware.

• Provide Level 2 support for AIX operating systems and related technologies, ensuring system stability and performance.
• Administer AIX servers, including installation, configuration, updates, and troubleshooting.
• Manage virtualization technologies such as PowerVM, SR-IOV, SEA, and VIOS.
• Implement and maintain high availability solutions using HACMP and monitor system performance.
• Ensure security compliance by applying best practices, patches, and conducting audits.

• Proven experience with IBM AIX system administration and virtualization (PowerVM, VIOS, LPARs).
• Strong knowledge of high availability (HACMP) and security measures for AIX systems.
• Familiarity with IBM Spectrum Scale (GPFS) and performance tuning tools.
• Excellent problem-solving, troubleshooting, and communication skills.
• Ability to work independently and collaboratively with client teams.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring

This is a one-year contract role

Internal Code: A24106

What will you do?

The Team aims to spearhead the digital transformation of government. The GCC (Government Commercial Cloud) platform provides a federated agency hosting and infrastructure through modern cloud architecture implementation and the modernising of Government applications through adoption of agile development practices.

The Team is seeking independent and motivated Solution Engineer who has experience in both small and big scale cloud-based projects, to support agencies and the GCC product team to create value in the GCC platform. This role will work closely with the agency users, GCC product and partnering teams, using a collaborative approach with strong technical understanding, to assist and ensure that the GCC platform continues to add value to agencies.

• Work directly with GCC engineering team, product team and various key stakeholders.
• Support development of proof-of-concepts for GCC platform in concert with product team and various stakeholders.
• Take ownership of end-to-end solutions provided by teams across the organisation.
• Provide system troubleshooting and problem solving across platform and application domains, expect to participate in on-call escalations to troubleshoot customer facing issues.
• Assist in the migration activities for GCC platforms.

What are we looking for?

• Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
• User-centric mindset. Be able to represent users’ viewpoints on GCC in order to drive changes & innovations to meet their needs.
• 5 years of experience working as a Business Analyst and/or Software Architect role
• Passion for automation, standardization and best practices.
• Solid hands-on experience in designing, building, deploying and securing of highly available web application in cloud platform such as AWS, Microsoft Azure or Google Cloud Platform.
• Experience with DevOps tools such as Gitlab or Azure DevOps
• Experience with back-end technologies such as Node.js, Python, or Go
• Good understanding of network components such as load balancers, firewalls, VPNs, and DNS.
• Good understanding of DevOps principles and practices, knowledge in DevSecOps will be an added advantage.
• Self-motivated with good communication skills.
• Experience in an Agile development environment focusing on rapid, quality delivery.
• High attention to detail, accuracy, and meticulousness in handling figures and processes in a high-agility environment.

Preference:

• Experience with managing cloud infrastructure and services on AWS, Microsoft Azure, or Google Cloud Platform, preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Lead projects from a hands-on perspective, managing all physical aspects from the detection reader unit;

• Translate client requirements into detailed detection specifications;

• Design experiments based on given specifications;

• Conduct hands-on measurements, perform analysis and utilise simulations;

• Prepare comprehensive reports summarising project findings, analysis and recommendations

Client Delivery Responsibilities:

• Implement SMX technology at Clients’ facilities;

• Adjust readers (both software and hardware) to align with application requirements;

• Provide initial and periodic training to relevant client employees;

• Deliver technical support to address any issues or concerns;

• Ensure proper maintenance of readers;

• Organise and manage local RSO and any relevant subcontractors;

• Responsible for the development and execute the commercialisation of the tech application from POC to Industrial Roll-out for the SMX detection unit;

• Develop integrated project plans for assigned project(s) with other SMX colleagues from the Marker, Reader and Blockchain teams;

• To study and understand material(s) characteristics & processing methods/systems across various industries/companies;

• Be involved in partaking in all aspects of the projects, from R&D, process engineering, scale up to production, regulatory and quality requirements;

• Responsible for planning, executing and documenting all R&D experiments and tests;

• Co-ordinating experimental activities with subcontractors and clients;

• Writing professional documents for clients, subcontractors and stakeholders;

• Preparing demonstrations to showcase tech applications on demand to stakeholders and potential clients;

• Development of quick POC to showcase solutions for concept demos;

• And any other task or duty which SMX may request.

Responsibilities:

• Develop software in embedded Android/Linux devices including software design as well as implementation and customization of solutions using Android/Linux operating systems.
• Perform system tunning/optimization and improve system stability using a strong background in embedded system,operating system, and multi-thread programming.
• Involved in system architecture and design and system requirements definition.
• Participate in requirements gathering, drive solutions, test, deploy, maintain and enhance embedded implementations.
• Ability to interpret and evaluate designs and assist in resolving firmware issues.
• Ability to conduct design reviews and incorporate knowledge of real-time embedded Android/Linux firmware.

Requirements:

• Degree in Electronic/Electrical/Computer Engineering/Computer Science, Software Engineering or related field.
• Good understanding of embedded Linux architecture.
• Minimum 8 years of hands-on experience with embedded Linux operating system, frameworks development, and C/C++.
• Minimum 5 years of hands-on experience with Linux bootloader and kernel.
• Must be able to develop solutions at the Linux device driver and HAL layers.
• Able to develop in Android Framework layers is an advantage.
• Experience working in a collaborative and distributed team environment.
• Proficiency in the use of debugging tools (ADB, JTAG, Kernel debug) applied to areas such as power management, task control, and memory management, as well as other complex debugging situations.
• Excellent teamwork skills, flexibility, and ability to multi-task.
• Able to manage one's time efficiently.

We’re searching for a Network Engineer to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

• Provide technical support, propose solutions and project related queries for all Wired, Wireless network.
• Perform analysis, Plan, Coordinate and Implement all change requests on existing network equipment.
• Maintain records of system details (e.g. configuration, changes, problems, disaster recovery document) for network equipment.
• Manage firewalls like Checkpoint, Cisco FTD, Palo Alto and NEXUS switches; F5 Load balancer

What we seek to accomplish together:

• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks.
• Assist in preparation of proposals and solution presentations.
• Able to lead a team of network engineers (size).
• Attain key certifications for partnership with key vendors.

Job Title: QA (CMM) （ID4323)
Location: Bedok
Working Hours: Mon to Fri 8.00am-5.00pm, Sat 8.00am-12.00pm
Salary: $2500-$3000

QA Daily activates
• 2 Hourly visual inspection and sample collection,
• Set-up / FA Inspection appurtenance and measurements update inspection record,
• In process inspection Measurement update inspection record,
• Outgoing report (COC) submit to customer by e-mail,
• Support tooling measurement,

Use of Instrument
• Calliper
• Micrometeor
• Indicator
• Feeler Gauge
• OGP Smart scope
• Keyence IM7500
• Magnify scope

Key responsibilities

Key duties

• Create and execute project work plans and revises as appropriate to meet changing needs and requirements
• Manage day-to-day operational aspects of the projects
• Manage sub-contractor and ensure work compliance with specifications
• Identify issues and escalate to Project Management well ahead of time
• Ensure project documents are complete and stored appropriately
• Comply with and help to enforce standard policies and procedures
• Responsible for working safely and meeting the EHS regulations on site

Roles & Responsibilities:

• Establishing work procedures, instructions and monitor performance and control of workmanship towards quality.
• Ensure sub-contractors and suppliers comply with project’s QA/QC requirement and manage project quality to ensure compliance to codes, standards and regulations.
• Carry out audit processes, review procedures, and ensure compliance with industry standards.
• Carry out various inspections and tests on the materials, products and components during various stages and completion of construction.
• Identify areas for process improvements, implement best practices and ensuring ongoing compliance.
• Maintain records of inspection results, deviations and corrective actions taken to ensure traceability and accountability.
• Initiate corrective actions to resolve the issue and prevent recurrence when defects or non-conformities are found.
• Review client’s complaints relating to QA/QC matters.
• Preparing and maintaining detailed reports on quality performance.

Requirements:

• ITE / Diploma in engineering or equivalent.
• At least 5 years of working experience in the local construction industry.
• Good communication and interpersonal skills.

Duties and responsibilities:

Planning and organizing construction projects, including developing project timelines, budgets, and resource plans.

Ensuring that all construction work is carried out in compliance with building codes, safety regulations, and other legal requirements.

Managing project teams, including architects, contractors, and other stakeholders, to ensure that projects are completed on time and within budget.

Monitoring project progress and making adjustments as necessary to ensure that projects are completed on time and within budget.

Collaborating with architects and other stakeholders to develop project plans and specifications.

Developing and implementing quality control procedures to ensure that construction work meets the required quality standards.

Providing technical guidance and support to project teams, including architects, contractors, and other stakeholders.

Maintaining accurate project records and documentation.

Develop and manage project schedules, budgets, and resources

Coordinate with architects, engineers, and contractors to ensure project success

Review and approve project plans, specifications, and contracts

Ensure compliance with building codes, safety regulations, and environmental requirements

Monitor project progress and make adjustments as necessary

Communicate project status to stakeholders and senior management

Manage project risks and identify opportunities for improvement

Provide technical support to project team members

Ensure quality control and quality assurance for all project deliverables

Lead project meetings and facilitate communication among team members

Assist in the development of cost estimates

Assist the project team with site safety documentation and coordination

Assist the project team with closeout of the project

Assist project accountant with monthly subcontractor billings and pay applications

Assist project manager with assigned tasks

Requirement:

Bachelor's degree in Civil Engineering or related field

Minimum of 5 years of experience in construction project management

Strong knowledge of construction materials, methods, and regulations

Excellent communication and leadership skills

Ability to manage multiple projects simultaneously

Proficiency in project management software and tools

Experience in managing large-scale construction projects

Ability to read and interpret blueprints and construction plans

Knowledge of budgeting and financial management

Experience in managing and supervising construction teams

Strong problem-solving and decision-making skills

• Work closely with team members (developers, product manager, customer support and partners) to develop, test and deliver high quality products
• Create detailed, comprehensive and well-structured test plans and test cases
• Prevent, report, analyze and track issues in an effective and efficient manner
• Root cause analysis of existing script failures or product issues, propose and drive enhancement for minimizing project issues or risks
• Design, develop and execute automation scripts or implement quality tools to continuously increase efficiency

NEU Battery Materials is a lithium-ion battery recycling startup. We are building the world's first electrochemical process for battery recycling and we target batteries such as those in our electric cars. We hope that we can create a sustainable future for everyone, by providing an end of life solution to these batteries. We are currently building and operating our plant in Singapore and we look forward to welcoming additional team members to join us in our fight against climate change.

Job scope:

1. Design, plan, and implement our layout for our recycling equipment to optimize production and decrease costs
2. Assemble, operate, and maintain pilot scale recycling system
3. Develop and implement safety procedures for our team
4. Facilitate trial production to support product improvement and development
5. Identify areas of opportunities for process improvement, modification, and optimization ideas

Requirements:

1. Qualifications: Degree in Chemical Engineering or a related discipline with at least 2-3 years of relevant experience
2. Self-driven, independent and resourceful
3. Effective team player with good communication and presentation skills
4. Possess good analytical thinking and problem solving skills
5. Excellent communication in English
6. Good to have knowledge in any of these areas; flow battery, redox flow processes, electrochemical processes, fuel cell

Job Descriptions:

• Perform structural design and analysis, loading calculation and drawings for ETFE Skylight, Tensile Membrane, Structural Steel Structures.
• Able to perform Finite Element Analysis Modeling and Analysis of Structure.
• Preparation of 3D structural models and shop fabrication drawings, method statement etc.
• Work closely with architects, engineers, general contractors, fabricators and other professionals.
• Involve in supervising projects and provide progress report.
• Make sure projects meet authorities requirements.

Job Requirements:

• Minimum PhD or Masters degree in Civil and Structural Engineering or equivalent
• Minimum 2 years relevant experience in Civil and Structural Engineering design
• Proficiency with steel 3D modelling, analysis & design software such as Rhino and grasshopper.
• Proficiency with programming language especially C++ , Python and Fortran
• Able to produce detailed layout drawings
• Experience in Tensile Membrane, ETFE Skylight and Steelwork design is an advantage
• Good command of English

AI based maintenace & Reliability Optimization Engineer:

Develop engineering solutions to overcome repetitive failures and other problems that adversely affect plant operations.

Manage and supervise a team of Calibration/E&I Technicians to perform instrument calibration and instrument maintenance activities

• Support maintenance operations and shutdown activities by working with Supervisor and Engineer on developing the annual PM plan, setting work priorities; scheduling PM activities, coordinating and resources planning to meet the schedule in cost-effective way.

Drive Sustainability: Lead initiatives for waste reduction, carbon emissions, and water conservation; assess and adopt renewable energy solutions for the manufacturing plants in semi conductor and petrochemical sectors

Continuous Improvement: Apply data-driven approaches to improve asset reliability and sustainability, integrating best practices across the manufacturing plant.

AI-driven predictive maintenance improves operational efficiency by optimizing maintenance schedules and resource allocation. Analyzing real-time data and predictive analytics allows AI algorithms to prioritize tasks and allocate resources more effectively.

Requirements

• Bachelor’s in reliablity engineering or related field

• ⁠Ability to garner technical insights from large engineering data sets using analytical tools and concepts; making competitive

• Minimum 3 years in reliability engineering, energy management, or sustainability within manufacturing

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable, and easy to use to empower athletes at all skill levels to analyze and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for very driven team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

Job Description

Our algorithm team designs, develops and implements state of the art computer vision solutions to address needs of complex Rapsodo products. As a Senior Computer Vision Engineer, you will be part of a world-class, skilled engineering team developing state of the art measurement solutions which help athletes reach their full potential. This role requires a highly versatile skill set and you will have opportunities to contribute in all relevant domains. Your responsibilities will include development of new products and enhancing existing products.

• Masters or PhD in Computer Science or related fields with specialization in Computer Vision, and Image Processing
• Minimum 6-8 years of relevant working experience
• Strong knowledge and hands-on experience in 3D Vision, Camera Calibration, Image Classification, Segmentation and Feature Extraction
• Strong knowledge in Linear Algebra, Numerical Optimization, Probability and Statistics
• Hands-on experience with OpenCV
• Excellent C/C++ programming skills with some Python experience
• Experience with software architecture and/or API design, complemented by robust integration skills
• The ability to communicate technical information clearly and succinctly to both technical and non-technical team members

Roles & Responsibilities :

• Assists the Project Manager in supervision of all civil and structural works at Project Site.
• Ensure works carried out by subcontractors are in accordance with specifications and drawings.
• Ensure work programme, quality requirement, standards and construction materials requirements are carried out.
• Coordinate all civil & structural works with the consultants, sub-contractors, C&S and M&E coordinators to resolve any technical issues.
• Attend safety meetings and ensure works are carried-out safely on site.
• Any ad-hoc duties instructed.

Requirements:

• Bachelor's Degree in Civil Engineering or equivalent.
• Knowledge in the use of BIM, AutoCad and other relevant softwares.
• Able to read and understand construction drawings.
• Highly motivated, meticulous, independent with good written and verbal communication skills.
• At least 8-10 years of local experience.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Support Interactive Panel Set up
• Any other task assign by Superior

Job Title: Engineer (ID6008)
Location: Depend on project
Working Hours: Mon to Fri 8：30am-5：30pm
Salary: $5,000 to $7,500

Job Description:
--To coordinate with consultants / subcontractors on the shopdrawings / samples / method statements and keep all involved parties updated of the latest changes.
--To attend to project / technical meeting and resolve site issues with owner / consultants in order for the site progress to proceed smoothly.
--To verify the work done on site are in accordance to the approved drawings / specifications / authority’s requirement and also ensured that the subcontractor carry out rectification for non-compliance.
--To resolve site issues with consultants / subcontractor / supplier ASAP in order to minimise delay to the construction progress.
--To ensure that the related documentations are updated and ready for ISO audit.
--To cooperate with the safety department and carry out the assigned duties within the safety framework.
--Assist site management team in project Planning & coordination.
--Plan and schedule work sequences for construction operation.
--Arrange and prepare documents for authorities’ submission for Conquas, RI, TOP etc.
--To study tender / construction drawings, specifications, and contracts to understand project requirements.
--Understanding of critical project criteria related to schedule & productivity.
--Must be a team player and ability to work in a cross-functional team environment.
--Strong oral and written communication skills.
--Able to work independently, proactive and self-motivated.
--Able to provide guidance to new staff / junior staff.
--Minimum of 5 years of relevant experience.

Work Location:
depend on project

The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The team uses AI to aggregate observational data (from monitoring systems output, job logs, syslog, etc.) and data from ticketing, incident, and event management system data to produce a virtuous circle of continuous insights yielding continuous improvements and fixes The Staff Software Engineer, a highly motivated senior experienced individual contributor, responsible for innovative planning, designing and developing effective solutions in accordance with industry standards on best web development practices. As part of the team, you will be required to own key modules, perform code and design AI architectural reviews, suggest best practices and implement design and development standards. The role is a senior consultant who has the passion to solve problems, factor old codes, learn and pick up new technologies like generative AI, chatops, LLM, Onprem models. Model QA. The role will also be required to lead implementations on key modules and mentor junior team members,

Responsibilities:

• Have the passion in developing and supporting the growth of the next generation software architectures and inspire innovation within the team
• Develop scalable real-time low-latency Artificial Intelligence processing solutions in an agile delivery method
• Lead and guide the team in AI design, code and implement new algorithms to solve complex problems
• Develop AIOPS solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation.
• Engage technical workshops with cross-vertical Technology partners for cross-vertical integration in software development

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Will be part of Operation & Support Team to support Project implementation and Maintenance.

The key responsibilities are as below:

Job Description:

Project:

• Support Project Team in Project implementation
• System setup, configuration and testing
• Perform any other duties as assigned.

Maintenance:

• Perform CUAS Preventive and Corrective maintenance works at restricted Areas.
• Provide support services in operation exercise.
• Perform functional check and/or repair on testers and unit under Test.
• Perform any other duties as assigned.

Requirements:

• NITEC / Higher NITEC / Diploma in Mechanical, Electronics or Computer Engineering
• Fresh graduate are welcome to apply
• Experience in Electronics, PCB-related, electrical & networking would be advantageous
• Able to work over the weekend and standby for fault call if required
• Able to interpret schematics, technical manual and drawings for maintenance works.
• Ability to use analytical skills and a "hands-on" person.
• Good interpersonal skills, proactive and work well with others.
• Possess class 3 driving license will be advantageous.

Interested candidates can click on 'Apply' or send updated resume to [email protected]

We are regret that only shortlisted candidates will be notify

Responsibilities

• To manage the office internal maintenance including Electrical, Air-con Plumbing and Building issue.
• Report to owner on the defect and closed back the loop when completed.
• Manage external sub-contractor and ensure the monthly preventive maintenance is carried out accordingly.
• Prepare monthly meeting minutes and submit to owner.
• Prepare monthly report.
• Prepare quotation for minor and A&A works.
• Manage or oversee a team of maintenance workers, custodians, or other facility personnel.
• Required to do some minor trouble shooting and hands on works if required.
• Any other ad-hoc as and when required by Superior or HOD.

Requirements

• Min. Diploma or Higher NITEC in Facilities Management, Building, Electrical, Mechanical or Aircon Maintenance qualification.
• Min. 3 years working experience in Facilities Management, Building, Electrical, Mechanical or Aircon Maintenance.
• Good interpersonal skill and able to establish good rapport with clients.
• Good written and verbal communication skills in English.
• Must be comfortable working 5.5 and/or 6 days work week.
• Must be comfortable to be deployed to different work sites.

The suitable candidate will join a team of engineers and operations specialists in the support of enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.

Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.

Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.

Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.

Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.

Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.

Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.

Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.

Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.

Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

The role will work as a member of the Global Cybersecurity organisation - Security Architecture team, which is focused on improving technology and architecture decision-making through collaboration with management, staff and customers on technology strategy, enterprise architecture, and investments in strategic security technology.

The individual, with a broad cybersecurity plus systems and network architecture knowledge and experience, will deliver security assessments while supporting our direction, lifecycle management and leadership for security architecture and technology. The individual will perform a key role in Security assessments while supporting various critical initiatives through the identification, analysis, evaluation, lifecycle management and adoption of security architectures and technologies. The Security Architect will work closely with other security functions and will provide guidance to ensure that there is coordination with their activities in technology choices. In addition, the Security Architect will be involved with education and mentorship, supporting the delivery framework, development of technical architecture and associated documentation, as well as advanced topics of research.

Essential Functions:

• Be a product security champion by driving Security Architecture and Design, implementation and optimization for Web, API and Mobile backend applications across Visa.

• Applying security design principles to develop security solutions architectures

• Engage in the initial requirements definition including analysis of threats and risks and alignment with Visa security, Engineering, IT and Architecture standards.

• Conduct and facilitate security reviews, threat modelling including deep design reviews throughout the development lifecycle.

• Facilitate 'table-top'/red-team/scenario analysis exercises in conjunction with other SMEs. Plan the resolution of any identified vulnerabilities/issues.

• You’ll be working on enabling/building security controls which protect the applications from attacks on various platforms and technologies, like:

  • Linux, Windows, VMWare, Openstack, SDN, Public cloud like AWS, Google

  • Cybersecurity tools like IDS, SIEM, Tripwire, Tanium, Netwitness, Netflow, WAF

  • HSMs, Tokenization systems, data encryption solutions from Safenet, Vormetric etc

  • Web technologies like HTTP, SOAP, REST services, AJAX

  • Databases like Oracle, MS SQL, Redis, Cassandra

  • Programming languages like Java, C, C++, .Net, Javascript, GoLang, ErLang, etc

  • Caching services like Hazelcast, Coherence, and messaging systems like Kafka, MQ

  • Web Access Management solutions like Forgerock, Siteminder, Custom/in-house Security Frameworks

• Help business and product team to achieve various compliance certifications like PCI, FFIEC  etc.

• Identify and analyse system and application level vulnerabilities to provide recommended counter measures or mitigating controls that reduce risk to an acceptable and manageable level.

• Driving security technologies evaluations, proof-of-concepts, and production pilots

• Building strong cross-organisational relationship through integration with the teams, in order to effectively influencing staff across the IT organisation and product groups

• Managing the lifecycle of security technologies

• Staying current with security technologies, as well as development techniques and methodologies in order to make recommendations for use based on business value

• Maintaining oversight of the design and implementation of IT systems to ensure appropriate and effective security controls are included.

• Contribute to the definition of overall IT architecture from a cybersecurity lens.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for candidates who possess a robust understanding of RACF, rather than those primarily knowledgeable in MF application development. Our ideal candidate should demonstrate deep expertise in RACF and its related functionalities.

Responsibilities:

Manage and drive z/OS Unix (Mainframe Access Management operations and audits).

Lead the completion of z/OS initiatives such as MFA and straight through processing for IDM processing requests.

Automate manual processes through scripting or via zSecure.

Possess strong knowledge of designing and reviewing RACF access groupings.

Bachelor’s degree in IT or equivalent. A major in IT security or related areas would be an added advantage.

Experienced in managing Mainframe security projects, operations and implementation

Minimum of 5 years of experience in Mainframe Security (RACF) administration/operations provided by z/OS UNIX system services (USS), CICS, DB2, and WebSphere MQ with hands-on regulatory compliance knowledge.

Solid experience in mainframe security, RACF access controls, IBM zSecure, MFA

Good to have strong experience with using zSecure Admin and zSecure Audit modules.

Good working knowledge of Access Management lifecycle and processes.

Experience in banking or financial services institutions preferred

Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).

Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.

Installs, configures, and tests operating systems, application software, and system management tools.

Ensures the highest level of systems and infrastructure availability.

Evaluates the existing systems and provides the technical direction.

Plans and implements system automation as required for better efficiency.

Deals with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.

Computer science degree

Scripting and programming proficiency

OS and Network experience

Certification may be helpful

Operating systems Linux, IBM AIX & Solaris

Configuration Management Tools: Ansible and Puppet

Monitoring tools: ELK, Prometheus, Grafana

APM Tools:  Dynatrace & AppDynamics

Cloud Platforms: AWS, Microsoft Skytap, Azure and GCP

Scripting Languages:   SHELL BASH

IaaC Tools: Terraform, Dockerfile

Containerization:  Docker, PCF & Kubernetes.

UNIX System Administration (RHEL, AIX & Solaris), Problem Determination and solving, and experience on GPFS, PowerHA System Mirror, and VIO.

Experience in Observability and Monitoring including APM tools