• Leading and managing a sales team
• Providing guidance, training, and mentorship
• Setting sales quotas and goals
• Creating sales plans
• Analyzing sales data
• Assigning sales territories
• Developing and implementing sales strategies
• Managing budgets
• Continuously iterate on and improve upon sales processes.
• 
  

Responsibilities:

• Act as a major point of contact within the firm for the client together with the partner. This includes responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided and maintaining regular contact with clients.
• Build and maintain strong relationships with clients at senior levels, being a principal point of contact throughout the year. Develop a strong commercial understanding of the clients’ businesses.
• Complete assignments within agreed budgets and timescales and identify opportunities for additional billings.
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times.
• Identify and recognize business and sales opportunities with new and existing clients, and inform the partner and client as appropriate.
• Support partners and senior managers in the development of new business relationships and business proposals through high level sales and marketing activity.
• Recruit, retain, develop and motivate our employees, which includes participating in graduate recruitment, ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• Degree in Accounting, ACCA, CPA or its equivalent which is recognized by ISCA.
• At least 6-8 years of audit experience preferably in a medium-size accounting firm.
• Proven ability to lead a team and develop business opportunities
• Minimum 2 years of managerial experience preferable from a large CPA firm
• Minimum 5 years of relevant experience in CPA firms and experience in IPOs, due diligence and special advisory services would be advantageous.
• Knowledge of business trends, emerging technical and industry developments.
• Excellent leadership and project management skills
• Advanced written and verbal communication skills
• Able to manage multiple engagements and deadline-driven.

The successful candidate will work in a team providing tax compliance and advisory services to a mixed portfolio of corporate and individual clients.

Responsibilities include:

• Provide tax compliance, assessment and advisory services
• Oversee the entire engagements which includes but not limited to work plan, scheduling, budgeting, staff management, etc
• Be the point of contact between tax authorities and clients in answering and resolving issues
• Develop strategies to solve complex technical challenges
• Train, coach, and supervise staff
• Be actively involved to help identify and research on tax issues

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Professional qualifications / Accounting degree recognised by ISCA
• Minimum 5 to 8 years of relevant experience in CPA firms
• Abreast with the latest technical and tax standards around the world
• Ability to lead and manage teams
• Good command of English with excellent written and verbal communication skills, and good interpersonal skills;
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.

Role purpose:

• Level consulting, financial analysis and modelling skills, in areas of financial restructuring and forensic investigations.
• Identify issues affecting business operations and profitability and working as a team to resolve issues.
• Maximize business values and realization of assets for benefit of stakeholders.
• Analyze records and transactions to gather evidence for litigation support purposes.

Principle accountabilities:

• Manage day-to-day operations of engagements
• Assets and inventory checks
• Review and analyze books and records
• Adjudication of claims by creditors
• Prepare cash flow forecasts
• Be prepared to work in a team environment and are expected to manage discrete aspects of work streams
• Require creativity, resourcefulness, and independent judgement
• Be meticulous and analytical
• Develop solutions to problems and provide value to clients
• Draft sections of reports
• Monitor statutory requirements and deadlines
• Advise clients in restructuring, insolvency and litigation support engagements
• Participate in complex negotiations on behalf of our clients.
• Be part of a team that is involved in investigating affairs of complaints, analyzing causes of underperformance and business performance of corporate clients for the purposes of debt restructuring and restoring value for stakeholders.
• Be part of a team that gathers expert evidence and advice in legal proceedings and forensic assignments, including fact finding financial and non-financial reviews
• Advise on strategic business decisions such as optimizing the balance between risk, available capital, and stakeholder value in a business group
• Conduct fraud and other forensic investigations
• Incorporating the use of forensic technology as well as providing litigation support to lawyers in commercial disputes
• Other areas of work include winding down the affairs of companies.

Requirements:

• Degree in Accounting, ACCA, CPA or equivalent qualification recognized by ISCA.
• At least 4 years of work experience in a similar field or in audit or other advisory experience.
• Positive attitude, meticulous and analytical.
• Ability to work independently, communicate effectively and possess strong interpersonal skills.
• Proficiency in both written and spoken English.

We invite highly motivated, dynamic professionals to join our Financial Services Group.

Our Financial Services Team serves our clients in the banking, capital markets and asset management industries and offer a wide range of services, including:

• statutory audit for financial institutions
• regulatory & compliance advisory
• corporate governance and risk management services
• internal audit and control framework

As a Assistant Manager / Manager, you will be required to:

• conduct risk-based audit and compliance review for financial institutions
• provide regulatory & compliance advisory and assist clients to develop regulatory & compliance framework
• assist clients in the development and implementation of good corporate governance practices and control process
• coach/train staff

We are looking for talented individuals to join and grow with us, if you possess:

• Professional qualifications / degree in Accountancy or Business Law
• Minimum 4-8 years of relevant experience in financial industry
• Familiar with local regulatory requirement for the financial institutions
• Analytical, strong verbal and written communication skills
• Self-motivated and good inter-personal skills
• Good knowledge of MS Office Application, including Word, Excel, PowerPoint
• Certified Internal Auditor (CIA) / Chartered Financial Analyst (CFA) qualification added advantage
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.

A provider of comprehensive security solutions in Singapore, is seeking a dynamic and results-driven Business Development Manager to join our team. With a strong reputation for delivering top-tier security services, we are dedicated to protecting our clients' assets and ensuring peace of mind.

In this role, you will be responsible for expanding our customer base and driving revenue growth by identifying new business opportunities, developing and implementing effective sales strategies, and building and maintaining strong relationships with clients. If you're passionate about the security industry and thrive in a fast-paced, growth-oriented environment, we want to hear from you.

Responsibilities

• Identify new business opportunities by researching and analyzing market trends and customer needs in the security industry.
• Build and maintain strong relationships with new and existing clients to meet sales targets and drive revenue growth.
• Conduct market research to understand potential clients and the competitive landscape.
• Create and deliver compelling sales proposals that showcase the value of our security services.
• Develop and implement pricing strategies to optimize profitability, including competitive analysis and pricing optimization.
• Collaborate with the operations team to ensure service delivery aligns with client needs and expectations.
• Strategize business expansion, balancing financial goals with customer satisfaction.
• Attend industry events and networking sessions to promote company services and build business relationships.
• Prepare regular reports on sales performance, market trends, and competitor activity.
• Work closely with senior leadership to support the company’s strategic goals and vision.

Requirements

• 3-5 years proven experience in the security industry, with a strong understanding of market trends, services, and client needs.
• Established network of business contacts within the security sector, with the ability to leverage these relationships to drive business growth.
• Track record of success in sales, business development, or account management, particularly in achieving revenue targets.
• Strong negotiation and presentation skills, with the ability to create compelling proposals and close deals.
• Ability to conduct market research and competitive analysis to identify new business opportunities.
• Excellent communication and relationship-building skills to maintain strong client relationships and foster new connections.
• Strategic thinking with experience in developing and implementing pricing strategies and business expansion plans.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.

Benefits:

• Salary negotiable based on experience and industry expertise.
• Performance-based incentives to reward high achievers and drive growth.
• A dynamic and growth-focused work environment, with opportunities to influence strategic direction and business expansion.
• Collaboration with senior leadership, providing exposure to high-level decision-making.
• Flexibility and autonomy in managing client relationships and business development initiatives.

EA License No : 06C4642 | EA Reg No : R23118801 Grace Tam

Kindly note that only shortlisted candidates will be notified.

What You'll Do

• Responsible for managing business development in one or more countries, regions, or industries. Serves as the relationship manager for multiple complex partner relationships.
• Performs market analyses and business-development activities to drive profitable sales volume.

​

How You'll Do It

• Manages new and existing partnerships to develop opportunities for growth and profitability.
• Partners internally and externally to identify, develop, and implement new business opportunities.
• Drives transaction volume and experience of existing partners in order to drive profitable growth.
• Develop and execute effective market strategy to grow overall card acceptance and/or issuing portfolio.

Qualifications You'll Need

The Basics

• Bachelor's Degree in Business, Finance, or Marketing
• 8+ years of experience in Payments, Relationship Management, or Marketing
• In lieu of a degree, 10+ years of experience in Payments, Relationship Management, or Marketing

Bonus Points If You Have

• Master's Degree in Business, Finance, or Marketing
• Experience in Asian Markets, specifically Thailand
• Multilingual

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Integrated Information Technology Services (IITS)
• Lead the planning and execution of project
• Manage project plan, schedule, budget and resources
• Manage project team, stakeholders, vendors and outsourcing contracts
• Monitor and report project status to the project steering committee, stakeholders and team
• Deliver project and system documentation according to the Project Development Methodology
• Form good user relations by cultivating trust and building good rapport with users
• Value-add by providing advice on best practices in using appropriate technology
• Review and improving work processes; facilitate and support users' change management process
• Influence alignment of changes with the overall organisation goals
• Conduct post implementation reviews to gather users' feedback
• Assist supervisor to review and QC team members' deliverables

• Degree / Diploma in Computer Science or IT
• At least 8 years of relevant work experience, with a proven track record and minimum 5 years of hands-on experience as a project manager
• Extensive project leadership / management experience and proficient in project management methodology, techniques and tools
• Certification in Project Management (e.g. PMP, CITPM) preferred
• Experience in business process management (preferably in human resources, financial and procurement administration) will be advantageous
• Good knowledge of software development life cycles and structured project development methodology
• Excellent communication (oral and written), interpersonal, conflict management and negotiation skills
• Strong critical thinking and problem solving skills
• Ability to multi-task and take on concurrent projects

#LI-JN1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

1. Staff Management

• Hire, train, and schedule staff
• Monitor staff performance and provide feedback
• Maintain staff morale and productivity

2. Customer Service

• Handle customer inquiries, complaints, and special requests
• Build and maintain customer relationships
• Ensure high levels of client satisfaction

3. Operations Management

• Oversee inventory and product stock
• Maintain cleanliness and organization of the shop
• Handle daily cash flow and payment transactions

4. Financial & Budget Management

• Set and manage sales targets
• Monitor expenses and manage the shop’s budget
• Develop pricing strategies and promotions

5. Marketing & Promotion

• Plan in-store promotions and events
• Manage social media and online presence
• Build partnerships with local businesses

6. Administrative Duties

• Maintain accurate records (attendance, bookings, sales)
• Ensure compliance with health, safety, and legal regulations

7. Service Innovation

• Introduce new services and products
• Coordinate staff training and development

8. Problem-Solving

• Resolve customer complaints and conflicts
• Handle emergencies and operational issues

We are seeking a highly experienced Manager to oversee all aspects of stage performances and customer service at our KTV Lounge & Nightclub. The successful candidate will be responsible for managing performing artists, singers, and stage crew on the smooth execution of performances, as well as ensuring exceptional service for our customers.

Requirements:

Related Experience: Minimum of 5 years of experience in a related field.

Customer Service Skills: Exceptional interpersonal skills with a strong focus on providing outstanding customer service.

Stage Management Skills: Experience in stage management to efficiently organise and coordinate performances

Fast-Paced Environment: Experience working in a fast-paced environment is preferred.

Flexible Schedule: Ability to work 6 days a week, including weekends and public holidays.

Positive Attitude and Self-Motivation: Possess a good attitude, self-motivation, and a results-oriented mindset to drive success in the role.

Key Responsibilities:

Customer Service: Ensure a smooth and efficient operation, providing outstanding service to our customers at all times.

Scheduling and Calendar Management: Maintain and update weekly performance schedule and manage calendar to ensure all events and performances are well-coordinated and executed efficiently.

Marketing Support: Support and assist the marketing department with suggestions and ideas for effective publicity.

Training and Guidance: Train and guide the performing artists and singers to enhance their performance skills and professionalism.

Compliance: Adhere to company policies, procedures, and service standards to maintain consistency and quality.

Safety and Sanitation: Maintain cleanliness and sanitation standards in the service area, ensuring the safety of both staff and customers.

Ad Hoc Duties: Carry out additional duties as assigned by management, contributing to the overall operation and success of the establishment.

If you meet these requirements and are passionate about creating memorable customer experiences, we encourage you to apply. Please note that only shortlisted candidates will be notified.

Responsibilities:

• Act as a major point of contact within the firm for the client together with the partner. This includes responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided and maintaining regular contact with clients.
• Build and maintain strong relationships with clients at senior levels, being a principal point of contact throughout the year. Develop a strong commercial understanding of the clients’ businesses.
• Complete assignments within agreed budgets and timescales and identify opportunities for additional billings.
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times.
• Identify and recognize business and sales opportunities with new and existing clients, and inform the partner and client as appropriate.
• Support partners and senior managers in the development of new business relationships and business proposals through high level sales and marketing activity.
• Recruit, retain, develop and motivate our employees, which includes participating in graduate recruitment, ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• Degree in Accounting, ACCA, CPA or its equivalent which is recognized by ISCA.
• At least 4 to 5 years of audit experience preferably in a medium-size accounting firm.
• Proven ability to lead a team and develop business opportunities
• Minimum 1 years of managerial experience preferable from a large CPA firm
• Minimum 3 years of relevant experience in CPA firms and experience in IPOs, due diligence and special advisory services would be advantageous.
• Knowledge of business trends, emerging technical and industry developments.
• Excellent leadership and project management skills
• Advanced written and verbal communication skills
• Able to manage multiple engagements and deadline-driven.

Responsibilities:

• Perform general and specific IT related controls on client’s system by examining records, clients operating system’s policy and processes
• Monitor progress, manage risk and ensure that key stake holders are kept informed about progress and expected outcomes of the review
• Complete documentation of audit tests, findings as well as recommendation
• Identify, analyse and interpret data using data analytics tools
• Work well in teams and show dynamism, flexibility and willingness to continually learn and coach
• Consistently deliver quality works

Requirements:

• Degree in Accountancy/Computing
• Minimum 5 years of IT audit experience, preferably from Big 4
• Strong analytical skills, experience in data analytics preferred
• Proactive and possess the passion to lead by example
• Strong communication and interpersonal skills as well as good report writing skills
• Strong problem-solving skills and ability to multi-task and work within tight deadlines
• Possess CISA is an added advantage

Roles & Responsibilities:

Your main responsibilities will include:

• Team leading and execution of Transaction Support engagements

• Performing Transaction Support work which includes financial due diligence and other aspects of buyside support services which may include conduct of preliminary review on potential targets, assisting in term sheet development, providing input to definitive agreements and project management to assist with the completion of transactions.

• Performing reorganisation work to help client with assimilation of target for corporate growth

• Assisting in other advisory work such as valuation, mergers & acquisitions and business planning.

• Working closely with directors on client management, practice development, and business development activities.

Requirements:

• Degree in Accountancy or Business

• Professional qualification in accounting will be an added advantage.

• Ideally 5 years auditing experience acquired within an accounting or professional services firm.

• Self-motivated and able to work independently, develop good relationships with senior management, and operate well within a team environment.

Be part of a growing practice in the world's 5th largest auditing firm! We provide advisory services related to Risk Management, Corporate Governance, Internal Audit and we are recruiting candidates to assist us in our engagements with listed companies and other large entities. You should be prepared to have the energy to cope with a wide spectrum of industries that we review. Our clients include Real Estate Investment Trusts, China based manufacturing companies, oil and gas companies, country clubs, government entities and many others. Be exposed to different engagement in corporate governance reviews such as enterprise risk assessments, investigative reviews and internal audits. You will also be involve in pre-IPO internal controls reviews to assist aspiring companies to list on the local Stock Exchange.

We are constantly seeking for dedicated talents to join and grow with us. To be part of our team, you should possess:

• Professional qualifications / accounting or business degree with a recognised university
• Minimum 4 years audit or accounting experience
• Good communication skills including report writing skills
• Enjoy working in a fast paced environment
• Prior experience in professional firms would be an advantage
• Service-oriented and commercially focused, we seek confident, extremely well-organised candidates who can make things happen, and work effectively in a highly motivated environment

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

1. Control the registration and distribution of project technical drawings and revisions, if any.

2. Ensure that all site engineering queries and discrepancies are put up and resolved in writing via the issues of “Request for Information/Technical Query” and “Confirmation of Verbal Instructions” to the appropriate consultants.

3. Ensure preparation and approval of electrical project engineering work drawings and distribute to the site engineers for construction.

4. Work closely with the project manager, M&E coordinators, and safety personnel for the effective execution of interface responsibilities and associated works.

5. Comply with the PMP and execute the PM plans and schedules in assistance to Project manager/project director.

6. Conduct inspections to ensure that building, installation and maintenance are in accordance with the professional engineer’s design drawings and calculations.

7. Provide inputs on accomplished schedules, manpower, plant, machinery and equipment status to the Project Manager.

8. Ensure sub-contractors made prior submissions (at least three weeks before their work commencement) of their company’s organisation chart, project staff and workers’ namelist, photocopy of identity card / work permit and safety orientation certificate (SOC), competency certificates, safe work procedures detailing the step-by-step sequence of the work process, safe work practices for use of machinery, equipment and work tool and risk assessment report to the WSH Officer.

9. Vet and submit the safe work practices/procedures and risk assessment reports submitted by the specialist sub-contractors to the WSH Officer prior to approval by consultants.

10. Monitor, supervise and instruct subcontractors on their work processes, defect rectification and schedule.

11. Be responsible in ensuring project engineering works has zero defect and able to achieve conquas score of 98marks.

13. Be responsible for ensuring subcontractors always maintain good housekeeping.

14. Participate in EHS enforcement, inspections, meetings and emergency drills.

15. Be responsible for ensuring subcontractors attend inspections and meetings.

16. Monitor and propose administrative or contra charges against subcontractors who failed to comply with the work instructions.

The successful candidate will work in a team providing tax compliance and advisory services to a mixed portfolio of corporate and individual clients.

Responsibilities include:

• Provide tax compliance, assessment and advisory services
• Oversee the entire engagements which includes but not limited to work plan, scheduling, budgeting, staff management, etc
• Be the point of contact between tax authorities and clients in answering and resolving issues
• Develop strategies to solve complex technical challenges
• Train, coach, and supervise staff
• Be actively involved to help identify and research on tax issues

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Professional qualifications / Accounting degree recognised by ISCA
• Minimum 4 to 5 years of relevant experience in CPA firms
• Abreast with the latest technical and tax standards around the world
• Ability to lead and manage teams
• Good command of English with excellent written and verbal communication skills, and good interpersonal skills;
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.

The successful candidate will work in a team providing tax compliance and advisory services to a mixed portfolio of corporate and individual clients.

Responsibilities include:

• Provide tax compliance, assessment and advisory services
• Oversee the entire engagements which includes but not limited to work plan, scheduling, budgeting, staff management, etc
• Be the point of contact between tax authorities and clients in answering and resolving issues
• Develop strategies to solve complex technical challenges
• Train, coach, and supervise staff
• Be actively involved to help identify and research on tax issues

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Professional qualifications / Accounting degree recognised by ISCA
• Minimum 8 to 10 years of relevant experience in CPA firms
• Abreast with the latest technical and tax standards around the world
• Ability to lead and manage teams
• Good command of English with excellent written and verbal communication skills, and good interpersonal skills;
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment

Job Description:

• Team leading and execution of Transaction Support engagements
• Performing Transaction Support work which includes financial due diligence and other aspects of buyside support services which may include conduct of preliminary review on potential targets, assisting in term sheet development, providing input to definitive agreements and project management to assist with the completion of transactions
• Performing reorganisation work to help client with assimilation of target for corporate growth
• Assisting in other advisory work such as valuation, mergers & acquisitions and business planning
• Working closely with directors on client management, practice development, and business development activities

We are constantly seeking for dedicated talents to join our practice. Requirements:

• Degree in Accountancy or Business
• Professional qualification in accounting will be an added advantage
• Ideally between 4 to 5 years auditing experience acquired within an accounting or professional services firm
• Self-motivated and able to work independently, develop good relationships with senior management, and operate well within a team environment
• Excellent written & verbal communication skills with strong analytical & evaluation skills and good interpersonal skills
• Service oriented and commercially focused, we seek confident, extremely well-organised candidates who can analyse and make things happen, and work effectively in a highly motivated environment

Roles & Responsibilities

Your main responsibilities will include:

• Team leading and execution of Transaction Support engagements
• Performing Transaction Support work which includes financial due diligence and other aspects of buyside support services which may include conduct of preliminary review on potential targets, assisting in term sheet development, providing input to definitive agreements and project management to assist with the completion of transactions.
• Performing reorganisation work to help client with assimilation of target for corporate growth
• Assisting in other advisory work such as valuation, mergers & acquisitions and business planning.
• Working closely with directors on client management, practice development, and business development activities.

Requirements:

• Degree in Accountancy or Business
• Professional qualification in accounting will be an added advantage.
• Ideally 6-8 years auditing experience acquired within an accounting or professional services firm.
• Self-motivated and able to work independently, develop good relationships with senior management, and operate well within a team environment.

The Contact Centre Manager's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services.

Responsibilities

· Lead a team of contact centre agents to hit the team’s KPIs

· Prepare statistics and reports

· Ensure the operational efficiency of Contact Centre

· Appointment and turn-up management for customers

· KPI tracking and reporting on a daily and weekly basis

· Monthly KPI reporting to management

· Coach agents on their customer service and telephone skills as part of their growth and development

· Supervise team members' performance by performing regular call / email audits and conducting

regular performance reviews

· Propose to management and implement initiatives to improve Centre’s operations and workflows

· Liaise with functional departments on issues related to customer data and appointment slots

· Handle feedbacks from internal and external parties by conducting investigation and service recovery

· Take on any other duties, projects & administrative tasks assigned from time to time

Requirements

* At least 2 - 3 years’ relevant experience and leading a team

* Experience in the beauty/wellness industry preferred

* Good interpersonal skill and telephone etiquette

* Target and performance driven

* Meticulous and attention to details

* Ability to multi-task in fast-paced environment

* Skilled in Microsoft office applications

* Customer centric and service oriented

We are seeking a highly skilled and experienced Shipping Agency Operations Manager to oversee our shipping operations and ensure seamless cargo handling. The ideal candidate will have a strong background in general cargo operations, stevedoring, and bunkering services, along with excellent relationship management skills.

Key Responsibilities:

• Manage all aspects of shipping agency operations, including planning, execution, and optimization of general cargo operations.
• Supervise stevedoring activities to ensure efficient loading and unloading of cargo.
• Coordinate bunkering services, ensuring compliance with regulations and safety standards.
• Develop and maintain strong relationships with suppliers and service providers, including those offering truck cranes, floating cranes, barges, and other related services.
• Oversee logistics planning and execution for all cargo movements.
• Collaborate with internal teams and external stakeholders to resolve operational issues and improve service delivery.
• Ensure compliance with all maritime regulations and company policies.
• Prepare and analyze operational reports to identify areas for improvement and cost savings.
• Train and mentor staff to enhance operational efficiency and service quality.

Qualifications:

• Bachelor’s degree in Logistics, Maritime Studies, Business Administration, or a related field.
• Minimum 5 years of experience in shipping agency operations, with a focus on general cargo and stevedoring.
• Proven experience in bunkering services and related operational processes.
• Strong network and relationships with general cargo-related suppliers and service providers.
• Excellent communication and negotiation skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in relevant software and tools for logistics management.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Responsibilities:

• Act as a major point of contact within the firm for the client together with the partner. This includes responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided and maintaining regular contact with clients.
• Build and maintain strong relationships with clients at senior levels, being a principal point of contact throughout the year. Develop a strong commercial understanding of the clients’ businesses.
• Complete assignments within agreed budgets and timescales and identify opportunities for additional billings.
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times.
• Identify and recognize business and sales opportunities with new and existing clients, and inform the partner and client as appropriate.
• Support partners and senior managers in the development of new business relationships and business proposals through high level sales and marketing activity.
• Recruit, retain, develop and motivate our employees, which includes participating in graduate recruitment, ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.
• Deal with all matters relating to the management of a portfolio of clients
• Lead the day-to-day operations of multiple engagements
• Be involved in the resolution of regulatory and accounting issues that arise during the audit engagement
• Provide assistance to Partners in managing clients’ work and managing resources
• Conduct training
• Special assignments may be allocated on ad-hoc basis.

Requirements:

• Degree in Accounting, ACCA, CPA or its equivalent which is recognized by ISCA.
• At least 8 to 10 years of audit experience preferably in a medium-size accounting firm.
• Proven ability to lead a team and develop business opportunities
• Minimum 4 years of managerial experience preferable from a large CPA firm
• Minimum 5 years of relevant experience in CPA firms and experience in IPOs, due diligence and special advisory services would be advantageous.
• Knowledge of business trends, emerging technical and industry developments.
• Excellent leadership and project management skills
• Advanced written and verbal communication skills
• Able to manage multiple engagements and deadline-driven.

Be part of a growing practice in the world's 5th largest consulting firm! We provide consulting and advisory services related to and not limited to financial health screening, data analysis, HR and Payroll, and assist family business to revamp/transform.

You are required to:

• Lead team to conduct primary and secondary search, do data compilation and analysis together with the consultants.
• Brainstorm and source for marketing ideas, involve in development of marketing strategies and plans, implement marketing activities
• Support in project operations and management including liaising with the relevant stakeholders and partners.
• Coach and mentor team members including on the job training and timely performance review.

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Minimum degree in Marketing, Business, Management or equivalent
• Minimum 6-7 years experience in Brand consultancy or equivalent
• Excellent verbal and written communication skills are essential
• Able to multi-task and have a strong capability to meet deadlines and client expectations
• Possess excellent analytical skills, strong attention to detail and able to work with minimal supervision
• Must be a collaborative team player, who takes initiative and possesses flexibility
• Proficient in MS office
• Outspoken with excellent communication and interpersonal skill
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.