Responsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service offerings. He or she is to develop and maintain long-term relationships with client accounts.

Job Description:

• Own and take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects
• Accountable for contractual and internal KPIs and manage performance of assigned teams
• Involved in soft launches & pilot runs for all assigned projects and ensure smooth operations of call products and/or services
• Develop and implement annual marketing plans and sales strategies
• Secure new business and grow existing accounts
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations and providing customers with quotations and proposals
• To work closely with Operations members for projects and tenders
• Identify area for service improvements and makes recommendation to the management team
• Other ad hoc duties as assigned

Requirements:

• At least a degree with minimum five (5) years of experience in Contact Centre industry and handling government projects in an operational or project management capacity
• COPC (Customer Operations Performance Centre) certification or equivalent is preferred
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures
• Review and maintain all HR related policy
• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Reports generation
• Payroll administration
• Work pass administration
• Perform any other ad-hoc duties as assigned

Requirements:

• 2 years’ experience and above is preferred
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment
• Ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

We are seeking for a Customer Experience Manager to boost our CX initiatives, shaping the experience and overall satisfaction for our clients. Work with stakeholders, develop processes, and improve service delivery. If you're passionate about creating great experiences, join us!

Job Responsibilities:

CX Initiatives

• Liaise with relevant stakeholders on a series of CX improvement initiatives and subsequent deployments across various touchpoints
• Develop processes for CX implementation e.g. metrics reporting, service principles implementation
• Assist with the development and implementation of new and/or improved service delivery channels/ initiatives
• Assist in distilling learnings from the various insights reports and prototyping projects for the development of CX strategy, vision, framework and service principles
• Assist to track performance trends and monitor effectiveness of various CX-related interventions, monitor service level standards and to highlight areas that require resolutions (both in the short-term and long-term)
• Assist in tracking the implementation of the CX roadmap and propose areas that may require revisions

CX Training/ Recognition

• Work with internal stakeholders on the planning of the different types of CX training/ learning for various groups of staff, leaders and vendors
• Assist in the curriculum development of the different types of training programmes for staff, vendors and partners
• Perform periodic reviews of the training contents for the various types of training and assist to recommend revisions wherever necessary
• Monitor and identify best practices for internal learnings on CX and plan learning sessions to cross-share best practices
• Assist in establishing and monitoring of rewards and recognition programmes for CX efforts and achievements

CX Data-Driven Initiatives

• Work with IT Team on the integration of CX-related data sources and development of the dashboards for CX metrics monitoring by management and staff
• Coordinate and consolidate reports of customer experience across various touchpoints, and service metrics from omnichannel data points
• Conduct regular review of metrics to ensure they are relevant as business operations evolve, and metrics are captured at key `Moments of Truth’ for identified customer segments
• Track performance trends and monitor effectiveness of various interventions, monitor service level standards, and promptly highlight areas that require resolution

CX Forums, Administrative Duties & Others

• Plan, coordinate and organise meetings with internal stakeholders on CX discussions
• Work closely with Business Development to ensure consistent positive brand experience across various touchpoints
• Organise client appreciation events to engage and foster stronger relationship with Client
• Perform administrative duties e.g. procurement, budget utilisation tracking, logistics arrangements, finance related processing
• Assist and support in any other CXSE initiatives, when needed

Job Qualifications:

• At least a Degree in Business Administration or in a related field with minimum three (3) years of experience in Contact Centre industry
• Experience in customer experience related projects or service journey mapping or data analysis work would be an added advantage
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Responsibility:-

• Manage and coordinate all Soil Investigation & Geotechnical Instrumentation works.
• Oversee all day-to-day operations and coordinating with Authorities, Clients & Consultants.
• Assist the Directors on Project Management, Tender Management, Procurement & Business Development.
• Lead and train the team on technical aspects of geotechnical works, general site management practices & safety requirements to Singapore Standards.
• Oversee all Soil Investigation and Geotechnical Instrumentation works including preparation of Method Statement, Installation, Data Acquisition, Data verification, Data presentation & Reporting.

Requirements:-

• Bachelor Degree in Civil Engineering or its equivalent. A higher qualification would be considered favourably.
• At least more than 10 years of geotechnical engineering experience projects of large scale in Singapore.
• Prior experience in LTA-MRT projects is advantageous and will be given due consideration.
• Hands-on experience in managing contracts, negotiating with client on contract activity with ability to develop budgets and control expenses.
• In depth Knowledge on Procurement & sub-contractor management for instrumentation and related geotechnical works.

Key Responsibilities:

• Recruitment: Manage the full recruitment cycle, including job postings, interviews, and onboarding.
• Employee Relations: Address employee concerns, resolve conflicts, and promote a positive work environment.
• Payroll & Attendance: Process payroll and manage attendance records.
• Claims Management: Handle staff claims and related inquiries.
• Work Pass Management: Process work pass applications, renewals, and cancellations for foreign employees, ensuring government compliance.
• Employee Benefits: Manage employee benefits, including leave, insurance, bonuses, and incentive programs.
• CPF Contributions: Submit CPF contributions in compliance with government regulations.
• Performance Management: Implement performance review processes and provide guidance to managers on employee development.
• Compliance: Ensure adherence to labor laws and company policies, maintaining accurate HR records.
• Training & Development: Identify training needs and coordinate professional development programs.
• HR Strategy: Develop and implement HR initiatives aligned with the company's goals.
• Additional Duties: Perform other HR-related duties as needed.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3 years of experience in HR management or related roles.
• Strong knowledge of employment laws and HR best practices.
• Excellent communication, interpersonal, and organizational skills.
• Proficient in HR software and Microsoft Office Suite.

Job Description: -

• Manage and coordinate all Soil Investigation & Geotechnical instrumentation works.
• Oversee all day-to-day operations.
• Assist the Directors on Project Management and procurement.
• Oversee all Soil Investigation works, and Geotechnical Instrumentation works including preparation of Method Statement, Installation, Data Acquisition, Data verification, Data presentation & Reporting.
• Oversee projects as they are being carried out to make sure that the work is done according to outlined specifications, and that they also conform with project timetable.
• Help project managers and engineers in the arrangement and analysis of projects and scheduling of reports on projects.

Requirements: -

• Diploma in Engineering or its equivalent or higher.
• At least 5 years of geotechnical engineering experience projects of large scale in Singapore.
• In depth Knowledge on Procurement & sub-contractor management for instrumentation and related geotechnical works.
• Good and effective communication skills
• Possess good leadership ability, as well as ability to work as part of a team or even lead a team
• Good analytical and organizational abilities.
• The ability to multitask and strategize in different situations.
• Ability to work and carry out projects within a stipulated time frame or deadline.

Position: Sales Manager (Immediate Hiring)

• Responsible to achieve quota set for Van Sales Team.
• Need to do van sales using 10-14 footer box chiller truck as and when needed.
• Need to cover salesman using their chiller truck when they are on MC or leave.
• Support ad hoc deliveries to end customers.
• Manage Team Sales achievement and Delivery for Supermarket sales
• Need to do direct delivery to new outlets to open new accounts
• Customer management at all Store levels/ invoicing
• Ensure good customer relations with all Supermarket stores managers and ground Staff
• Daily Supermarket store order collection and delivery schedule management
• Support store promotion campaigns with setting up and tearing down.
• Manage Buyer on promotion and new product introduction and delivery of samples.
• Manage new customers requirements

Durapower close to 15 years in operations and is company identified by Enterprise Singapore to scale up for growth as well. We have projects in Netherlands, Singapore, Thailand and Southeast Asia regions, production is in China as a manufacturing plant. There is no manufacturing here but we have R&D team here liaising with China as well. Our expansion is also enhanced by the stakes and investment in us through Banpu Next (Banpu Group) which is listed on the Thailand Stock Exchange.

You may refer to the news here: https://en.prnasia.com/releases/apac/durapower-to-advance-global-expansion-plan-after-us-70-million-investment-from-banpu-next-394762.shtml

Job Title: Project Manager

Video by Management on Durapower:

https://www.linkedin.com/posts/activity-6945009405591465984-ew1t?utm_source=linkedin_share&utm_medium=member_desktop_web

Responsibilities

• Set project timeline and keep projects on track.
• Monitor project deliverables and update relevant stakeholders or team members on the project progress.
• Coach and support project team members with tasks you assign them.
• Schedule tasks and co-ordinate with various team members to accomplish project objectives.
• Manage project budget and resource allocation.
• Interact regularly with existing and potential clients to determine needs and develop plans for improving delivery.
• Work cross functionally to solve problems and implement changes where needed.
• Resolve and assist in the resolution of conflicts among different stakeholders.
• Ensure project documents are complete, current, and stored appropriately.

Requirements

• Degree or Diploma in Engineering Disciplines with adequate exposure background in site electrical work.
• Demonstrated some knowledge of Electrical System Interconnection and Technical References.
• Proven track record in project management, including experience in budget control, project scheduling, operation of a fabrication workshop, and conducting feasibility studies for project proposals.
• PMP certification is preferred but not a must; in lieu, a critical pathway-centric approach to project management will take precedence.
• Experience leading and managing teams effectively and robustly.
• Excellent interpersonal and communication skills.
• Demonstrated ability to work collaboratively within a team and independently when required.
• Good engineering background, with a focus on automotive and/or power engineering being a distinct advantage.
• Ability to converse both in English & Mandarin for liaison with Durapower's chinese subsidiary in Suzhou.

Overall in charge of the Central Kitchen. To contribute to the successful operation, maintenance, and constant improvement of central kitchen production to achieve target.

• In charge of weekly and monthly reports
• Manage and control Profit & Loss as well as overall cost in central kitchen
• Checking financial statement for central kitchen
• Updating of the monthly Production reports
• Supervise Central Kitchen Supervisor(s) and Production staff
• Improve and maintain on the Central Kitchen’s production efficiency
• Work closely together with R&D and Operations department
• Responsible for the cash management in the Central Kitchen
• Checking and maintenance of Central Kitchen machineries
• Checking of inventory and raw-material reports as well as planning for purchases
• Analyse HR and Purchase reports
• Undertake any ad-hoc assignments from supervisor

Role:

Operations:

• Organize and oversee counter operations, including staff scheduling, performance monitoring, and attendance tracking.
• Handle performance issues and disciplinary matters for counter staff.
• Manage the handling of parcels related to client orders.
• Assist in sourcing external resources (e.g., boats, freelance crew) as needed.
• Perform counter duties during shifts when required.
• Support the operational needs of the fleet.

Teamwork:

• Assist with crewing matters.
• Train and mentor counter staff to ensure job proficiency and support their growth.
• Understudy the operations manager role for self-development.

Safety & Compliance:

• Ensure all procedures for handling client orders are followed, and that counter staff are aware of and comply with requirements.
• Assist in conducting investigations, particularly related to counter operations.

Customer Service:

• Ensure counter staff meet company expectations in delivering customer service standards to clients.

Miscellaneous:

• Support company projects as directed by the operations manager.
• Perform any other tasks assigned by the operations manager.

Requirements:

• Diploma or equivalent in maritime or logistics-related field.
• At least 2 years of experience in the harborcraft, maritime, or logistics sector.
• Experience in team management.
• Ability to work independently.
• Proficiency in spoken English.
• Strong team player.

Candidates must be willing to travel to Tuas

5 Day work week

8am to 5pm (Flexible)

AWS is a given!

RESPONSIBILITIES

• Provide timely and accurate financial information and analyses including management and financial reporting, budgeting, forecasting and overall control
• Lead and manage continuous improvement projects for finance department excellence
• Work along General Manager on monthly review of entities financial performance, follow up on queries and ensure closure of action items
• Work closely with Director to achieve financial KPIs
• Review projects profitability and submit monthly reports to management, explaining delta costs and margin achievements against forecasts
• Credit review and release for new customers, release of sales orders and variation orders in SAP
• Cash flow management, including cash flow forecast and the review of foreign exchange hedging requirements

REQUIREMENTS

• Qualified accountant with at least 5 years post qualifying experience
• Good experience and knowledge in SAP systems
• Prior experience in Commercial FP&A or business partnering
• Self-motivated, dynamic and result oriented individual
• Ability to work independently and produce accurate works within tight deadlines
• Team player with initiative, willingness to learn and take on responsibilities
• Strong collaboration, consensus building, problem resolution and communication skills

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

☑ Established Construction company
☑ Salary: $5000 - $6000 (depending on experience)
☑ Working Location: East region, walking distance from MRT
☑ Working Hours: Mon - Fri, 9am – 6pm

Responsibilities:

• Manages all aspects of HR operations, including strategy, recruitment, employee relations, and performance management.
• Oversees payroll, benefits, and work pass administration.
• Develops training programs and manages career development initiatives.
• Leads office management functions, ensuring workplace safety and compliance.
• Ensures adherence to all labor and company policies.
• Provides HR reports and insights to senior management.
• Handles additional duties as assigned.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Professional HR certification (e.g., SHRM, CIPD) is an advantage.
• Minimum of 5-7 years of HR experience, with at least 2 years in a managerial or leadership role.
• Experience in managing work pass applications, foreign worker regulations, and office administration is
  preferred.
• Strong knowledge of labor laws, employment regulations, and HR best practices.
• Preferred to have working experience in Construction Industry.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

• 7 years of experience in end-to-end delivery and payments systems.

• Expertise in cash management systems.

• Strong experience with ISO 20022 messaging (Pain, Pacs, Camt) and country-specific payment systems.

• Proficient in requirement gathering, impact analysis, and creating user stories and roadmaps.

• Hands-on in coordinating onshore and offshore teams to align delivery with release plans.

• Skilled in managing stakeholders, coordinating with cross-functional teams, and driving project closure.

• Certified Scrum Master and Lean Six Sigma certified with exceptional communication and leadership skills.

• Familiar with various technologies like JSON, API, Solace JMS, PostgreSQL, Microservices, and more.

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

US Country Growth marketing Senior Manager based in Singapore

Online furniture shopping has always been about filling a room with trending aesthetics. At Castlery, we’re making it about creating a space to thrive in and be their best self. We are looking for an experienced marketer based in Singapore, to own and drive growth for Castlery in the US market.

You are the perfect candidate if you are passionate about disrupting how people shop furniture, curious about customer insights and driving growth at different stages of the company. We are building a culture of people obsessively passionate about our mission and a place that you will want to show up for every single morning and thrive together.

Do you enjoy working within an inspiring, transparent and flexible environment, having the autonomy to make an impact and strive for excellence, being part of a supportive and open-minded team who are thriving with meaning, clarity and curiosity?

If the answer is YES, join us in our mission to open everyone’s eyes to the spaces they already have—and the life that’s yet to be lived in them.

As the US Country Growth Senior Manager, you will:

• Be responsible for Castlery’s US sales as well as owning a multimillion dollar marketing budget.
• Create the overall growth strategy for the US market. You will build the one year growth strategy for the market while aligning to Castlery’s 3-5 years focus. The growth plan will cover localised approaches, categories, channels and UVPs with quantified impact.
• Harness customer insights for decision making. You will derive impactful customer insights to inform growth strategy based on existing data, customer research. Identify key audience segments to focus on that will translate into channels, categories, and various teams' initiatives with a quantified approach.
• Understand deeply the market and competitor dynamics. Be on top of market dynamics and competitor news, to adapt our strategy. Understand the customer tastes, retail dynamics, seasonality, important local channels and partnership network.
• Own and influence the business planning and commercial calendar. Own the business planning of initiatives and levers in order to achieve sales. You are able to influence and drive decisions on the commercial calendar with various stakeholders.
• Mange the country performance channel strategy. Own the market sales and marketing ROI outcome. Break down clear targets for different teams, and into operational targets. Possess advanced understanding of how different channels are contributing to the growth strategy.

The Ideal Profile:

• At least 10 years' experience in marketing or category management, and at least 3 years of relevant team management experience
• Understands or have experience in the US market
• Proven track record in owning multimillion marketing budget. Experience in achieving targets with insights, planning and strong execution.
• Experience in performance or other marketing channels and driving excellence in growing channels
• You possess strategic thinking, you are able to understand the business context and customers well, identify and define key problems to develop clear strategies
• You are curious about customers and are able to draw insights about customers to inform decisions
• Good experience in data and analytics to drive insights and decisions
• Have capabilities in identifying and solving complex problems innovatively, and able to break down and prioritize
• You have a track record of leading some cross-functional projects independently, build processes to collaborate with other teams
• You are confident communicating with senior management teams
• Experience in team management, setting targets and capability training to drive good performance. Experience in coaching managers to perform

Our Promise:

Our first promise - the ride of a lifetime

You will be joining the company in its most exciting phase, where we have proven our product market fit. With the growing online penetration of furniture, we will scale from 1 to 100. You will witness the rapid scaling of our customers and organization.

The second promise - a good place to work

We are building a company that puts people as the company’s core strategy for success. It’s our mandate to make every employee perform to their highest potential so that they can do the very best work of their lives here, in Castlery.

• We deeply value the employee’s growth, ensuring a good onboarding experience, building career development, clarity on the company strategy and everyone’s contribution to the bigger picture
• Create a supportive, transparent and flexible work environment to enable our people to be highly productive and creative
• Design and provide effective technical, managerial, culture and leadership training programs to help our people learn and grow

Responsibilities :

· Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.

· Analyse and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.

· Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.

· Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.

· Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.

· Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.

· Report all security incidents to the home office and work with corporate IT on response and resolution strategy.

· Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.

· Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.

· Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.

· Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

- Certified Information Systems Security Professional (CISSP)

• Degree in Computer Science/Information Technology or equivalent.
• 3+ years of experience in a cyber or information security management role.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree with relevant experience

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

Only shortlisted candidates will be contacted for further consideration

• Candidate should have prior experience in satellite or telecommunication equipment and services.
• Must have experience managing partners across the APAC region.
• Capable of managing existing accounts while also expanding into new markets.
• Willing to travel frequently within Southeast Asia for 3 to 4 days at a time.
• Looking for a young and dynamic individual to drive sales growth, develop strategic partnerships, and shape the company’s sales strategy.
• Should focus on building a strong client network and maintaining key customer relationships within the organization.

Requirements:

• Bachelor’s Degree in Marine Engineering or related field.
• 3 years of sales experience in the maritime industry is essential.
• Strong customer service skills and the ability to communicate effectively internally and externally are necessary.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software is highly desirable.
• A proven track record of meeting deadlines through initiative and a proactive approach is required.

We are looking for highly motivated and dynamic individuals to join our Eastern Regional Office in the Environmental Public Health Operations Group. In this role, you will implement, engage, and enforce key environmental health programmes to safeguard a high standard of public health in Singapore. You will be posted to one of the sections below.

Sanitation Section:

• Investigate feedback related to cleanliness, littering and smoking in prohibited areas
• Educate the public on good environmental practices
• Conduct enforcement on related offences

Vector Control Section:

• Assist in leading a team of officers to conduct vector-related surveillance checks and manage outbreaks
• Liaise with stakeholders to implement control measures

Requirements:

• A good team player with strong interpersonal skills
• Good written and verbal communication skills
• Analytical with a keen sense of observation
• An aptitude for public engagement, inspections, and enforcement
• A keen interest in environmental public health matters
• Committed and willing to work outside office hours

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Environmental-Health-_JR-10000029067