QA & QC Assistant/Executive

Roles & Responsibilities

• Responsible for day-to-day inspection of in-process and finished products
• Conduct daily hygiene inspection of process workers, process rooms and related areas to ensure it meets required standards
• Responsible for reporting any non-conformance of products/process/ hygiene violation in timely manner
• Assist in guiding production leaders/operators in implementing corrective actions and continuous improvement in production area
• Ensure proper records of product and hygiene inspections
• Assist in product development
• Assist QA Executive in implementation/ maintenance of SFA, Halal, ISO22000 & HACCP certifications
• To liaise with authorities (eg. SFA) on related Food Safety / License issues when required.
• In charge of health certificate application and laboratory reports arrangement and maintenance of such records.

Requirements

• Minimum Diploma in Food Science/microbiology
• Min 1 year experience as QA/QC in Food Manufacturing industry
• Understanding of FSSC/ISO 22000/HACCP/GMP/ Halal requirements is advantageous
• Meticulous, positive working attitude, able to cooperate/ communicate with all level of employees
• Teamwork
• Training provided

Good Company Welfare & Benefits

• Yearly Bonus & Increment based on individual performance
• Medical $800
• Dental $200
• Annual Leave

Interested Candidates may send CV [email protected]

Stephanie Ang | R133070 | 24C2426

Responsibilities

1. Responsible to analyse food safety and quality results and track performance against established goals and assist in periodic reporting of performance.
2. Serve as first point of contact for all customer quality inquiries, aiding in scheduling of audits, providing feedback to both simple and complicated inquiries.
3. Develop, update and implement current Food Safety Management System (BRC), HACCP and Halal Quality Management System (MUIS) in accordance to standards to ensure products produced meet relevant regulations and certification requirements.
4. Ensure production, warehouse and areas where activities affect food safety and quality comply with GMP.
5. Lead and conduct investigation of customer complaints, maintain investigation log and track investigation closure.
6. Issue CPAR to internal and suppliers for all non-conforming products including raw materials, work-in-progress and finished products.
7. Conduct annual mock recall, traceability and mass balance exercise.
8. Support and assist external audits and inspection including 3rd Party, Customer and Regulatory audits and inspections.
9. Develop and conduct appropriate training in all aspects of food quality and safety to ensure compliance to established systems.
10. Responsible for the application of Export Health Certificate and Phytosanitary Certificate.
11. Provide technical advice and support to sales, shipping, maintenance and production department.
12. Responsible to issue and complete customer inquiries, questionnaires, COA, product specifications and declarations.

Requirements

1. Minimum Diploma in Food Science or equivalent.
2. QC in Food is Preferred
3. Ideally, candidate should have 1-2 years' experience in the food industry to have shorter learning curve.
4. Basic Computer Knowledge and proficient in Microsoft Office software
5. Able to handle English and Mandarin speaking staff and customers representatives.
6. Be able to work interpedently with a high level of initiative and resourcefulness.
7. Fast learner and able to work under pressure.
8. Good communication and interpersonal skills.
9. Good understanding of Food Safety Management System.
10. Singaporeans only.

Software QA Engineer

About Us: we are at the forefront of innovation, providing cutting-edge solutions in electronic design and test. Our mission is to accelerate innovation to connect and secure the world. We are committed to delivering high-quality products and services that enable our customers to bring breakthrough electronic products to market faster and at a lower cost. Join our team and be part of a company that values creativity, collaboration, and continuous improvement.

Responsibilities:

• Plan, develop and execute test plans and test cases for desktop and web-based applications.
• Perform manual and automated testing using tools like Selenium, Bash scripting and Python.
• Identify, document, and track bugs using bug tracking tools such as JIRA
• Collaborate with developers, product managers, and other stakeholders to ensure high-quality software releases.
• Conduct performance testing using tools like JMeter.
• Perform API testing using tools like Postman.
• Create and maintain test automation frameworks and scripts.

Requirements:

• Previous leadership experience in planning and proposing QA test activities to stakeholders.
• Proficiency in Python scripting, bash scripting and C++ would be beneficial.
• Strong understanding of manual testing methodologies and processes.
• Experience with automation testing tools (e.g., Selenium).
• Familiarity with version control systems (e.g., Git, SVN).
• Knowledge of Windows and Linux environments.
• Excellent analytical thinking and attention to detail.
• Strong verbal and written communication skills.
• Ability to troubleshoot and resolve issues efficiently.
• Experience working in agile teams.
• Familiar with test methodologies, including functional and non-functional testing, regression testing, smoke testing, sanity testing, end-to-end testing, integration testing, and installation testing

Job Description

• Manage, control and coordinate of all production processes to ensure food products are produced to meet the quality standards
• Review, investigate, resolve and identify the root cause of any problems which may be causing nonconforming products thereby maintaining quality standards
• Evaluate operating procedures and ensure system are implemented to control overall quality of product, to meet customer’s requirements
• Develop strategies to improve product quality, ensure the products are produced within standard of quality.
• Review, investigate and resolve any processes lapses, quality issues and external complaints timely
• Establish a “Food Safety “culture and ensure that it is communication to the operation team for compliance
• Ensure that the production, warehouse and logistic area is kept clean and in auditable at all time
• Work closely with the maintenance team to ensure equipment preventive and corrective maintenance is in excellent condition to ensure food safety measures are in place.

Requirements

• Experience in handling ISO 22000 and HACCP and has some knowledge in FSSC 22000
• Good Knowledge in food labelling regulatory requirement
• Familiar with food regulations for product development in S.E.A. counties and oversea countries
• Familiar with Halal legal requirement
• Process good leadership skill, excellent written and verbal communication skill.
• At least 10 years experience in Food Manufacturing industry

Job Description

• Create and implement the hazard control plans and programmes.
• Prepare necessary documents and assist in internal and external audits by regulatory bodies and customers as well as follow up corrections/corrective actions.
• Liaise with respective departments for customer complaints and verify effectiveness of corrective actions.
• Conduct routine premises hygiene and sanitation inspections, mock recalls and traceability.
• Conduct training on food safety and quality related programmes (ISO 22000).
• Assist in new product development activities.
• Liaise with laboratory for product microbial testing and environmental testing.
• Support QA manager and purchasing department in raw material suppliers and external service providers documentations and audits.
• Manage pest control programmes for the plant and maintain pest control records.
• Create and recommend Standard Operating Procedure (SOP) or ISO 22000 documents to enhance product quality and compliance to ISO 22000.
• Collect and compile validation and verification data.
• Prepare reports to communicate quality issues.
• Willing to travel to other BU for audits and follow up on premises inspections and corrective actions.

Job Requirement

• Possess at least a Diploma in Food Technology, Food Science, Food Nutrition or equivalent.
• Minimum 1-3 years working experience in related field.
• Relevant knowledge in FSSC, ISO 9001, ISO 22000, GMP, HACCP.
• Knowledge of tools, concepts and methodologies of QA.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Able to work independently, as well as a team player.
• Working hours: 08:00 to 17:00.
• Working day pattern: 5 days per week.
• Location: Senoko area, few bus stops away from Woodlands North MRT Station (TE1).

Note: We offer lunch meal.

If interested, please send your resume to WhatsApp @ +65 9112 1178

Job Responsibilities

• Disposition of Fab lots affected by planned or unplanned deviations (including those from Special Work Requests and Fab Conversions, or from Quality Deviations and Excursions).
• Work closely with Fab partners to identify and contain excursion material. Initiate and lead multi-functional MRB (Material Review Board) to conduct risk assessment and decide upon disposition of excursion material.
• Review and analyze proposed process conversion changes to ensure that the proposed manufacturing changes conform to current business standards, improve Micron’s competitiveness in terms of wafer yields and costs, and protect Micron’s product quality.
• Develops, evaluates, revises, and applies technical quality assurance protocols/methods to inspect and test in-process raw materials, production equipment, and finished products.
• Ensures activities and items are in compliance with both company quality assurance standards and applicable government regulations.
• Performs analysis and identifies trends in the inspection of finished products, in-process materials and bulk raw materials, and recommends corrective actions when necessary.
• Ensures that established manufacturing inspection, sampling and statistical process control procedures are followed.
• May assure compliance to in-house and/or external specifications and standards, such as GMPs and ISO regulations.
• Evaluates and analyzes the efforts in organizing, documenting, and interpreting inspection support documents and records.

Requirements

• Bachelor's Degree in Electrical or Chemical Engineering, Material Science, Physics and 3+ years of semiconductor industry experience
• Knowledge of Electrical and Physical Failure analysis of semiconductors
• Knowledge of semiconductor memory product and reliability testing
• Strong understanding of NAND FLASH operation and structure
• Intermediate understanding of wafer fab manufacturing process steps, functional probe and parametric testing methodologies
• Excellent statistical data analysis, troubleshooting and decision making skills
• Proven track record to work effectively in both an independent role and in team environments
• Excellent multi-tasking and problem solving skills
• Intermediate PC skills including MS Office Word, Excel and PowerPoint
• Ability to clearly communicate data and findings both verbally and in writing.

ob Description:

Job Title : Manager - Mechanical Design

Department : Engineering

Reports To : Senior Management

Job Overview

At Pixel Automation, we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that impact people’s daily lives. The job of the Engineer is to help drive our solution-based business model and take our designs to the next level. In this role, you will join our Mechanical Design team, in developing state of the art machines to meet our customer needs. From day one, our engineers step away from the desk and have the chance to work hands-on with several business divisions to design, develop, test industry-leading solutions for our clients—both nationally and internationally. Our ideal Design Engineer is a creative thinker who shares our passion for making people’s lives easier

Responsibilities and Duties:

· Responsible for leading mechanical design team

· Develop a deep understanding of design specifications based on customer requirements, , organizational goals, and business strategies. Conceptualize and develop solutions based on project requirements and Company standards through the use of simulations/modelling to support design concept used.

· Develop design specification sheet with relevant info related to the project and update as and when required and distribute to relevant parties.

· Carry out detailed cycle time study for individual modules to select the appropriate machine or module design. Develop 3D model of the machine and/or modules assigned with optimised design for manufacturing, cost, quality and safety.

· Initiate and carry out internal design reviews to share and explain the completed modules with other departments.

· Initiate and carry out design review with customer base on project schedule

· Revise design and documents based on both internal and external review

· Create and update flow chart for the module or the entire machine

· Create part drawings and assembly drawings based on approved design and obtain approval from department manager

· Create Bill Of Materials (BOM) for the modules assigned based on design schedule given

· Create drawing release file and send out drawings for quotation

· Send out standard part list for quotation based on BOM

· Receive quotation and make price comparison spreadsheet

· Raise PR and get department manager approval and send to Purchase department for negotiation and ordering

· Promptly support any design issues discovered during fabrication and /or assembly stages

· Make necessary modifications needed, update design, drawings and get approval from department manager.

· Release revised drawings to supplier and internal assembly team

· Support machine assembly team as and when necessary, with set up and fine tuning of machines

· Carry out all the activities based on the project schedule given

· Meet quality standards while maintaining working knowledge of relevant technologies and best practices, and upholding company policies, internal, customer standards for machine building and safety.

· Develop, train, and educate junior engineers, guide technical direction, and act as

a technical liaison between customers

SPECIAL NOTES:

The incumbent (s) of this position is expected to perform all other related duties as assigned

Casterly Pte Ltd

We are an Information Technology Asset Disposition company (ITAD) headquartered in Singapore with various facilities across Asia. As we are R2V3, ISO 9001, 14001, 27001 and 45001 certified, we are seeking an experienced QHSE manager to handle our external audit by our customers and regulatory bodies.

In this role, you will be responsible for all aspects of QHSE as well as handling external audits. As our external audits happen in other facilities of ours across Asia, candidate must be prepared to travel as well.

Roles and Responsibilities:

• Primary role is to handle external audits by ISO and our customers.
• Follow up on corrective action plan on non adherence/compliance of existing procedures.
• Identify and investigate quality control issues, recommend solutions to improve the quality of services, processes, and implement risk mitigation strategies
• Manage feedback, complaints, and incident or accident investigations
• Liaise with ESG and other relevant government entities on grant support applications and claims
• Attend to any other related QHSE matters as requested by management

Requirements:

• Bachelor’s Degree in Quality Control or relevant disciplines (Engineering, Manufacturing, etc.)
• Minimum of 5 years of professional experience in a Quality Control, Quality Assurance or QHSE role
• Strong knowledge of local and international quality control methodologies and best practices, including ISO management systems and relevant frameworks. R2V3 would be a bonus.
• Excellent written and oral communication, leadership, supervision and problem-solving skills
• Strong attention to detail and a commitment to producing high-quality work
• Ability to multitask effectively, work independently and in teams
• Proficient in Microsoft Office Suite
• Accreditation of QHSE internal auditor certification will be a plus

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same

Job Description: Sales Manager – Rope Tech Pte Ltd

Rope Tech Pte Ltd specializes in delivering innovative solutions in electrical subcontracting and renovation design, with a commitment to quality and excellence in every project. As Rope Tech Pte Ltd expands its portfolio in electrical subcontracting and renovation design, the Sales Manager plays a pivotal role in driving revenue growth and fostering long-term client relationships. This role is instrumental in keeping the company competitive in a dynamic market, ensuring strategic alignment with evolving industry demands, and maintaining high standards of customer satisfaction.\

Job Responsibilities:

- Devise and implement comprehensive sales strategies to expand market reach and secure new projects in electrical subcontracting and renovation design.

- Collaborate with management to set and achieve sales targets that align with the company's mission and goals.

- Build and maintain strong relationships with existing clients to ensure repeat business and customer loyalty.

- Identify and nurture new client opportunities, delivering tailored solutions to meet specific project requirements.

- Conduct detailed market research to identify emerging trends, competitor activities, and potential opportunities within the construction and renovation sectors.

- Provide regular reports to management, including actionable insights and recommendations to enhance the company’s market position.

- Develop accurate sales forecasts to guide resource allocation and strategic planning.

- Draft detailed proposals and contracts that clearly outline project scope, terms, and expectations, ensuring alignment with client needs.

- Act as the primary point of contact for clients, ensuring seamless communication and addressing any concerns promptly.

- Monitor project delivery to ensure it meets or exceeds client expectations, reinforcing Rope Tech's reputation for excellence.

- Represent Rope Tech at trade shows, industry conferences, and networking events to promote the company’s services if needed.

- Build partnerships and establish the company’s presence as a leader in specialized construction services.

Qualifications:

- Proven experience in sales, preferably in construction or related industries.

- Strong negotiation, communication, and interpersonal skills.

- Ability to analyze market trends and craft effective strategies.

- A track record of meeting and exceeding sales targets.

- Familiarity with the technical aspects of electrical systems and renovation design is a plus.

This role is an exciting opportunity to be part of Rope Tech’s mission to deliver outstanding solutions in specialized construction services.

Roles & Responsibilities

· Managing day to day operations of large scale projects & ID fit-outs (eg. partitions) at project locations.

· Managing projects on an on-going basis through regular progress meetings and preparation of progress reports.

· Effectively communicate clients’ needs and requirements to the different stakeholders.

· Ensure quality and workmanship of construction works are satisfactory to clients’ expectations.

· Project planning of all labour and sub-contractors.

· Show strong cost control and budgeting abilities.

· Liaising with carpentry workshop production with schedule of joinery.

· Manage projects, allocate work schedule, prioritise workflow and ensure projects are handed over to clients timely.

· Deal with problems as they arise and provide effective solutions.

· Daily supervision and and guidance of project coordinators

• Building relationshipsAccount managers are responsible for developing and maintaining long-term relationships with clients. They act as a liaison between the client and the company, ensuring that the client's needs are understood and met.
• Managing salesAccount managers are responsible for managing sales, including achieving sales targets and delivering sales presentations.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and addressing client concerns.
• Collaborating with internal teamsAccount managers work with different internal teams to ensure that the client's needs are met. They may also collaborate with internal teams to develop customized solutions or proposals.
• Conducting account reviewsAccount managers conduct regular account reviews to assess client satisfaction and identify opportunities for upselling or cross-selling.
• Preparing sales reportsAccount managers may be responsible for preparing sales reports.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They may also need to be confident and assertive when pitching to clients

· Plan, execute, monitor and control project as per contractual requirements.

· Liaison with the User, consultants & Authorities on project matters.

· Ensure smooth implementation of work progress so project can be completed on time, within budget and meet contractual & safety standards.

· Manage suppliers and sub-contractors to ensure compliance in terms of QEHS, schedule and cost.

· Monitor construction productivity and provide recommendations for improvement to works.

· Preparation of site progress report and necessary documentation.

· Ensure that all project documentation including emails exchanges are maintained properly.

· Report to top management periodically on status/progress of the project.

· Any other duties assigned by management.

Requirements

- Degree in Building or Civil Engineering (recognised by Professional Engineers Board, Singapore).

- Minimum 8 Years Experience in similar capacity.

- Able to work independently and lead project team.

- Proficient in Microsoft Project and other Microsoft office software.

Job Description & Requirements

This position reports to the Managing Director, providing support in finalising tender documents, which include drafting contract/specification clauses, evaluating and providing recommendations for tenders.

Individual to be involved in:
- Completion of tender documents and quotations
- Drafting contracts
- Daily procurement with vendors
- Contract administration matters for contractors' claims
- Assist in other relevant ad-hoc matters

Competencies required:

1. Strong ability to analyse contractual/legal issues
2. Excellent written and verbal communication skills
3. Competent in numeric and basic computation
4. Able to decipher simple construction drawings

Job Description: Sales Manager

Company: Interiio Pte. Ltd. Industry: Construction and Interior Renovation

Interiio Pte. Ltd. is seeking an experienced and dynamic Sales Manager to lead our sales team and drive the growth of our business in the construction and interior renovation sector. The successful candidate will play a key role in shaping sales strategies, building client relationships, and ensuring the successful execution of sales projects.

Key Responsibilities:

- Develop and implement sales strategies tailored to the construction and renovation market.

- Identify key growth opportunities, set sales targets, and plan action steps to meet them.

- Collaborate with marketing and other teams to align sales strategies with company goals and ensure effective market positioning.

- Establish and maintain strong relationships with clients, providing them with personalized support and guidance throughout the sales and project lifecycle.

- Conduct regular check-ins with clients to assess satisfaction, address concerns, and identify opportunities for additional sales or referrals.

- Ensure consistent and timely communication with clients to build trust and long-term partnerships.

- Lead and mentor the sales team to meet and exceed sales targets, fostering a culture of high performance and teamwork.

- Provide training, coaching, and guidance to develop team members’ skills and drive individual and team success.

- Conduct regular performance reviews, set clear expectations, and implement improvement plans when needed.

- Analyze market trends, competitor activities, and customer preferences to identify new opportunities and risks.

- Prepare regular sales reports and forecasts, providing insights and recommendations to senior management.

- Utilize data-driven insights to refine sales strategies and optimize approaches for different market segments.

- Coordinate with project management and operational teams to ensure seamless project execution, meeting both client expectations and company standards.

- Oversee the progress of ongoing projects, providing support to resolve any challenges that may arise.

- Monitor project timelines and budgets, working with relevant teams to deliver quality outcomes within agreed parameters.

Requirements:

- Proven experience as a Sales Manager or similar role in the construction or interior renovation industry.

- Strong understanding of sales processes, client management, and market analysis.

- Excellent leadership and team management skills.

- Effective communication, negotiation, and relationship-building abilities.

- Ability to coordinate and work collaboratively across departments for project success.

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office.

Responsibilities

• Coordinate and manage the site work at side with customers
• Manage issues on site and resolve them
• Assist in drafting the autocad drawing
• Maintain and update project documentation and drawings.
• Coordinate with sales team to meet deadlines and quality standards.
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Answer incoming calls and offering guidance to customer.
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Provide coaching and guidance to production team and fulfill all training needs for their future development

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Proficiency in AutoCAD
• Strong attention to detail and ability to interpret technical drawings.
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Degree in Business, Operations Management or related field
• Able to perform rotating shifts, including weekends and public holidays

· Plan, execute, monitor and control project as per contractual requirements.

· Liaison with the User, consultants & Authorities on project matters.

· Ensure smooth implementation of work progress so project can be completed on time, within budget and meet contractual & safety standards.

· Manage suppliers and sub-contractors to ensure compliance in terms of QEHS, schedule and cost.

· Monitor construction productivity and provide recommendations for improvement to works.

· Preparation of site progress report and necessary documentation.

· Ensure that all project documentation including emails exchanges are maintained properly.

· Report to top management periodically on status/progress of the project.

· Any other duties assigned by management.

Requirements

Degree in Building or Civil Engineering (recognised by Professional Engineers Board, Singapore).

Minimum 8 Years Experience in similar capacity.

· Able to work independently and lead project team.

· Proficient in Microsoft Project and other Microsoft office software.

An account manager's responsibilities include:

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same.

Responsibilities:

- Oversee employee schedules and time management.
- Train staff on sales reporting and procurement processes.
- Record meeting minutes and handle daily operations at the restaurant.
- Greet customers and manage the water bar area.

Requirements:

- Strong learning ability and passion for the food and beverage industry.
- Start from customer service role and undergo company-provided training.

Benefits:

- Annual leave (7 days).

- Sick leave (14 days).

- Performance-based bonuses.

Responsibilities:

- Oversee and manage the daily operations of the restaurant.
- Ensure smooth running of store operations, customer service, and staff performance.

Requirements:

- Related experience required.
- Strong leadership skills to manage and motivate the team.

Benefits:

- Annual leave (7 days).

- Sick leave (14 days).

An account manager's responsibilities include:

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same.

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same.

• Managing client relationships: Account managers are responsible for maintaining and expanding relationships with clients, and ensuring customer satisfaction. They act as a liaison between the client and the company, and work to ensure the client's needs are met.
• Managing sales: Account managers are responsible for managing sales, including generating and forecasting sales pipelines, setting sales targets, and overseeing account representatives.
• Preparing reports: Account managers prepare reports on accounts and transactions, and may also present business and account updates to clients and management.
• Project management: Account managers may lead project management activities.
• Data collection and analysis: Account managers may collect and analyze data related to clients.
• Resolving customer complaints: Account managers may resolve customer complaints and disputes.
• Working with internal teams: Account managers work with different internal teams to ensure clients' needs are understood and met.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They may also need to be familiar with CRM software and MS Office

a) Prepare quotes and landscape maintenance reports

b) Cooperation with internal departments and other project managers at sites

c) Coordinate work orders with ground crew

d) Prepare maintenance schedule

e) Simple project coordination and administration

f) Prepare tree inspection report

g) Monitor and recording of site staff attendance

h) Other duties as may arise from time to time and as may be assigned to the employee.