We are a Korean BBQ restaurant seeking an experienced manager with a strong background in front-of-house service. The ideal candidate should possess excellent leadership skills, a passion for hospitality, and the ability to create a welcoming atmosphere for our guests. If you are interested in joining our team and leading our staff to provide exceptional service, please reach out to us. We look forward to hearing from you!

Job Summary

As the Clinic Manager of Sin Kang TCM Clinic, you play a vital function as the connexion between Sin Kang, and our customers. You will oversee the daily operations of the clinic, including the management of manpower, logistics, revenue, customer service delivery, administrative excellence, and clinical training for clinic staff. A core member of the Clinical Team, reporting to Operations Manager of Sin Kang, you will be required to collaborate with various internal stakeholders in order to ensure that Sin Kang’s business and products are accurately represented in the market.

What you will get in return

In return, you get to enjoy the excitement of working in a growing & dynamic localise TCM culture. This will be a fulfilling role for you to take ownership of your own clinic operations, revenue, business development and marketing campaigns.

Key Responsibilities

Clinic Operations

• Responsible for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering all clinic staff, TCM Physicians and backend operation team to solve system and process issues.
• Responsible for daily clinical meeting with all staff before any clinic operations.
• Provide essential support to all levels in the Clinic when required, and responsible in ensuring good workplace behaviour and identify issues and use resources to resolve.
• Supervise and manage the clinic’s appointment calendar.
• Establish and administer clinic specific policies and oversee system standard work.
• Maintain consistent SOP protocols for various tasks such as patient registration, queue management, medication dispensing, invoicing, and payment collection, claim submission, drug inventory management, and general cleanliness.
• Manage the financial and administrative aspects of the clinic, such as clinic facilities, equipment, medical supplies, and resources in relation to cost management, organising files and information, as well as maintaining accurate records of petty cash and billings.
• Responsible for inventory management. Evaluates stock levels of supplies and oversees repair or replacement of equipment and supplies.
• Responsible in providing innovative solutions to address all clinic operational shortcomings and escalation workflow to Operations Manager, when required.
• Build relationships with all stakeholders, engendering trust, confidence, loyalty, awareness, and mutual benefits.

Revenue, Finance and Corporate Governance

• Responsible for achieving the weekly and monthly sales revenue and financial targets for the clinical services assigned and be responsible for developing and carrying out business plans in conjunction with Operations Manager, and heads of departments/divisions to ensure that revenue goals are reached.
• Scope of business management includes clinic’s annual financial budgeting and regular reviews with all heads of departments/divisions, TCM Physicians, and development of new treatment services.
• Devise, implement and report all monthly clinic and staff’s sales revenue performance indicators and goals.
• Support and implement all business development and marketing campaigns planned for the Clinic.
• Ensure compliance with guidelines set by the Ministry of Health (MOH), Traditional Chinese Medicine Practitioners Board (TCMPB).
• Implement clinical administrative policies and initiate actions to enhance patient care programmes.

Service Excellence Management

• Collaborate with other department teams to ensure a positive experience for patients along the continuum of care.
• Provide quality service to patients including but not limited to answering queries and following-up over phone calls.
• Responsible for achieving customer satisfaction targets in partnership with the Operations Manager.
• Responsible for devising innovative ways to continually improve clinic service levels and ensuring great hospitality and total customer satisfaction.
• Communicate & resolve all patient queries & complaints in a professional manner & establish strong customer relationship with all patients/customers.
• Guide and support participation in patient care delivery regularly.
• Execute clinical administrative policies and initiate action to enhance patient care programmes.

People and Resource Management

• Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies with Operations Manager and HR Manager.
• Identify position specific job responsibilities and core competencies to create clear job descriptions.
• Manage a team of TCM Physicians, patient relations officers, and therapists, providing customer services in service points, ensuring smooth and efficient clinical operations, conduct appraisals for these staff.
• Responsible for ensuring that all clinic staff receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Manage and allocate manpower rostering at clinic.
• Keep and monitor staff records and time attendance to include leave and sick days.
• Any ad hoc duties as assigned.

Requirements

• This role is a direct reporting to Operations Manager.
• Minimum requirement of GCE O Level, Diploma or Degree Holder will be a plus.
• At least 2 – 3 years of relevant work experience, with practical aspects of TCM Clinic/Aesthetics/ SPA operations is an added advantage.
• Knowledge in TCM would be an added advantage.
• Proven performance with strong track record in personal & clinic sales will be an added advantage.
• Proven performance with strong track record in supervisory experience and ability to lead and manage a team effectively.
• A team player, ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced TCM, Beauty & Wellness environment.
• Good communication skills (both verbal and written in English and Mandarin) and excellent interpersonal skills, for daily communication with Mandarin-speaking patients and colleagues.
• Meticulous and analytical, possess good organisational, resourceful, problem-solving, co-ordination and communication skills.
• Excellent Office 365 skills, such as Spreadsheet, Words, and PowerPoint.
• Must be able to work on weekends and public holidays.

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

Employer: Grace Orchard School

Grace Orchard School caters to students who have been diagnosed with Mild Intellectual Disability (MID) and those with Mild Autism Spectrum Disorders (ASD). The school is specifically for students ranging from 7-18 years old who have Intellectual Quotient (IQ) which falls within the range of 50-70. The school is a non profit organisation under the Presbyterian Community Services. The Manager / Senior Manager (Admin and Finance) reports directly to the Vice Principal (Administration). The job holder will assist the school management in the administration and finance requirements of the school. You will lead and supervise a team of between 4 to 6 executives and corporate support staff to uphold service excellence and work in close collaboration with the teaching and allied professional staff to achieve the desired school strategic outcomes. We are looking for a resilient and motivated person who likes to operate independently with suitable guidance to make a difference in the special education landscape.

Job Description

Manage and lead the areas of administration and finance for the school to ensure the smooth administration and financial prudence, compliance and optimisation.

Responsibilities

You will support the school leaders and management in the following areas:

• Lead and manage the administration of the school, ensuring efficient and optimised office processes ensuring good corporate governance and business continuity.
• Plan, allocate and procure resources to ensure optimisation, enhancing with digital and other technologies, promoting a culture of service excellence and growth.
• Review and update manuals and other materials describing procedures and standards for the administration and the finance functions.
• Manage and ensure timely renewal of the contracts and licenses of the school.
• Oversee the administration of the Financial Assistance Scheme for students in consultation with the school management and senior social worker.
• Oversee the administration of the Student Admission process in consultation with the school leaders and management.
• Lead and manage the accounting/finance function, ensuring the completeness, accuracy and integrity of accounting records.
• Prepare financial statements according to applicable accounting standards and analyse financial results.
• Ensure proper use of funds based on the specified purposes of each fund.
• Review and update finance/procurement policies and processes, ensuring effectiveness and efficiency of work processes and adequacy of internal controls.
• Oversee and manage the budgeting process including the review of departmental budget submissions and consolidation of the overall budget.
• Ensure timely submission of reports to relevant government agencies e.g., MOE and IRAS.
• Co-ordinate and liaise with external auditor on the annual financial audit.
• Communicate to and advise staff on financial and procurement matters.
• Advise and assist School Leaders in financial management and provide support in financial update to the School Management Committee.
• Reasonable tasks as requested by school leaders.

Requirement

• Experience in general administration and finance.
• Relevant Degree in Accountancy, ACCA or equivalent
• Good leadership, organisation abilities, interpersonal and communications skills.

Our client is one of Singapore’s leading A1 construction firms which has a strong construction portfolio in large scale building project. They are looking for a Technical Manager / Deputy Technical Manager who is experienced in overseeing the construction of large scale commercial building project.

Job Description:

• Leading a team of Engineers in resolving construction and technical issues on drawings
• Leading the coordination of the technical department and monitors the design development
• Attend meetings, conduct site inspection on work progress and detect design errors and drawing discrepancies
• Propose solutions to technical problems
• Preparing design brief (timeline, process control, quality control)
• Liaise with internal (senior management / architects team / quantity surveyors) and external stakeholders (client / sub-contractor / authority etc) to ensure the work fulfil the requirement in terms of functionality and operationality.
• Monitor the design development and mitigate any project risks
• Supervising drafting and modelling works
• Obtain technical clearance to client and sub-contractors

Requirements:

• Min Bachelor’s Degree in Civil Engineering
• Possesses at least 8-10 years of experience in managing design and construction for large scale building projects such as high rise commercial / mixed-development / private high rise residential
• Demonstrates strong technical competence and excellent time management skills
• Confident individual with excellent interpersonal skills in leading a team

For a confidential discussion please apply or write to serena(at)archerrecruitment.com

To view more roles within; construction, real estate, engineering, architecture or renewables, please visit our website: www.archerrecruitment.com, contact one of our specialist consultants http://archerrecruitment.com/about/our-people/ and/or 'follow' our LinkedIn page for regular industry updates.

We appreciate every application, however, due to a high volume of applicants, only shortlisted candidates will be contacted.

EA Licence No: 17C8952 | R2197282

• 7+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

A fast food halal western restaurant is looking for an Assistant Restaurant Manager to join the team.

Working Conditions:

- Leave benefits and meals are provided.

- Air-conditioned environment.

- Shift rotation based, Operation hour :11am - 9:30pm.

- Six days work week

Location: Century Square or Suntec City.

Job Description:

- Oversee and manage the efficient running of the restaurant outlet in line with the branch standards, while meeting the employees’, company’s and customers’ expectations.

- Attend to customers and their requests/feedback and resolve issues in a timely manner.

- Assist Restaurant Manager to manage manpower schedules, staff development and comply with company’s SOPs and standards.

- Motivate and guide the employees in up-selling the food and beverage items.

- Supervise the effective control of food & beverages, inventory and labour cost to ensure that the operational expenditures stay within the budget.

- Monitor food and stocks wastage in the outlet and ensure that all supplies and stocks in the outlet are sufficient for the day to day operations.

- Update POS system as and when necessary.

- Carry out any ad-hoc duties as assigned.

Job Requirements:

- At least 1 Year(s) of working experience in the related field and industry.

- Have experience on POS restaurant operation and proficient in full spectrum of fast food restaurant function.

- Able to work under the pressure in a fast paced environment.

- Preferably with experience in back end operations of the restaurant eg. preparation and cooking.

- Meticulous, mathematically incline and possess good people skills.

- Self-discipline and self-motivated and enjoys interacting with people and serving customers.

- Ability to engage in physical activities which requires long hours of standing during the working shift.

- Always maintain high standard of personal hygiene with clean appearance and neat attires.

- Polite manner, energetic, cheerful, and hardworking.

- Possess enthusiasm in learning and keen to obtain feedback for improvement.

- Able to work on rotating shift basis which include weekends and public holidays.

- Applicants may be transferred within outlets to support the operations.

Name: Lee Kai Siang

Reg No.: R1655126

• Reimagine and reinventing our client businesses by leveraging on technology, data, and AI
• Consulting and partnering with our clients to help them develop high performance solutions to advance their industry position
• Identifying strategic operational issues and performance gaps
• Designing comprehensive new target businesses and technology architectures, operating models, solution blueprints, and leveraging latest technologies & innovations to shape major transformation journeys
• Building business cases and implementation roadmaps to help activate the defined client transformation programmes

Qualifications:

• At least 8 years consulting experience in Banking and Consulting industry
• Minimum of a Bachelors’ degree or equivalent
• Possess experience and skills in at least one of the following domains:Retail Banking
  Corporate & Institutional Banking
  Wealth & Private Banking
  Trade Finance
  Payments & Transaction Banking
  
• Possess experience in creating at least a few of the following in Banking Industry:Solution blueprint
  Business & Technology architecture
  Transformation roadmap
  Strategic plan & Target operating model
  
• Experience as an enterprise architect or solution architect would be an advantage
• Experience in Business Transformation and Consulting, delivering complex digital solutions, value creation (business and clients), relationship-building, and regulatory knowledge is essential in this role, with proven track record in industry experience
• Experience in business development and sales support in clientele consultation
• Experience in understanding business challenges and creating solution plans to resolve through right use of technology
• Ability to converse comfortably and set an inspiring vision with C-Suite across Business and Technology
• Develops self through continuous learning and brings latest innovations to the industry
• Experience understanding team strengths, and the ability to coach and develop others
• Experience in leading the client and team towards continuous improvement, innovation, and excellence

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
• Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

Main Tasks and objectives:

• Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.
• Develop comprehensive project plans, including scope, goals, deliverables, resources, and timelines.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Perform risk management to minimize project risks.
• Report and escalate issues to management as needed.
• Manage the relationship with clients and all stakeholders.
• Analyze existing processes and workflows to identify inefficiencies and areas for improvement.
• Design and implement process enhancements to improve productivity, reduce costs, and improve quality.
• Collaborate with cross-functional teams to understand process requirements and constraints.
• Monitor and measure process performance post-implementation to ensure desired outcomes are achieved.
• Manage Engineering, Procurement, and Construction Management (EPCM) projects from conception through completion.
• Oversee the planning, design, procurement, and construction phases, ensuring adherence to project specifications and standards.
• Coordinate with engineering, procurement, and construction teams to ensure seamless project execution.
• Develop, manage and lead plant commissioning and start-up activities, ensuring all constraints from safety, production and engineering are fulfilled.
• Troubleshoot and resolve issues that arise during commissioning and start-up.

Required Skills and Qualifications:

• Degree in Engineering or Chemistry
• Certificate in Project Management
• Lean/Six sigma Green
• At least 10 years in relevant experience.
• At least 3 year and above of progressively advanced duties at Senior Engineering level. Profund knowledge in all phases of an engineering investment project incl. commissioning and stabilizationince.
• Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.
• Experience in SAP S/4 HANA
• Fluent German and English

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Production Manager
• Working Location: Tai Seng
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.00 pm)
• Salary Package: Basic salary up to $6,200 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Create and manage production schedules to ensure timely order fulfillment.
• Monitor workflows and collaborate with the CSR team to adjust schedules based on delays or changing demands.
• Lead and supervise production teams, including hiring, training, and evaluating performance.
• Promote teamwork and a positive work environment while addressing any staff-related concerns.
• Ensure production processes meet quality standards and regulations.
• Implement and maintain quality control measures to uphold product standards.
• Identify and implement process enhancements to improve efficiency and minimize waste.
• Analyze production data, prepare reports, and develop KPIs to improve productivity and output.
• Enforce safety protocols and ensure the production area complies with safety rules.
• Conduct regular safety audits and quickly address any compliance issues.
• Work with departments such as Engineering, Supply Chain, Quality Assurance, and Warehouse to ensure smooth production operations.
• Communicate production updates and any issues to senior management and other important stakeholders.

APPLY NOW!!!

• Bachelor’s degree in Industrial Engineering, Manufacturing, or a similar field.
• At least 5 years of experience in a managerial role in manufacturing, ideally in electro-mechanical assembly.
• Strong knowledge of production processes, quality control, and safety regulations.
• Excellent leadership, communication, and decision-making skills.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69439 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Overview:

The Warehouse Assistant Manager supports the Operations Manager in daily operations, ensuring efficiency, safety, and accuracy in storage and movement of goods.

Key Responsibilities:

• Supervision: Assist in supervising and training warehouse staff.
• Inventory Management: Oversee receipt, storage, and dispatch of goods; conduct inventory audits.
• Efficiency: Optimize warehouse layout and processes.
• Safety: Ensure compliance with safety regulations.
• Customer Service: Address inquiries and ensure timely order fulfillment.
• Reporting: Prepare reports on warehouse operations.

Qualifications:

• Education: High school diploma required; Bachelor's preferred.
• Experience: 3 years in warehouse operations, with 1-2 years in a supervisory role.
• Skills: Leadership, organizational, problem-solving, and communication skills; proficiency in warehouse management software.

Working Conditions:

• Physical demands include standing, walking, and lifting.
• Flexible hours, including evenings, weekends, and holidays.

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Factory Manager
• Working Location: Senoko
• Working Hours: 5.5 days (Mon – Fri, 8 am – 5 pm; Sat, 8 am – 12 pm)
• Salary Package: Basic Salary + Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage the day-to-day operations of the factory, including production processes, warehouse, and logistics operations, ensuring efficiency, quality, and timely delivery of products.
• Develop and implement sales strategies to increase revenue for the company, leveraging industry contacts as appropriate.
• Responsible for coordination and control of production processes to maintain yield.
• Develop and implement safety protocols and standards to ensure a safe working environment for all employees.
• Manage the budget for the factory, including the cost of materials, labour, and overhead expenses.
• Train, supervise and manage the factory staff to ensure that all employees are performing their duties effectively and efficiently.
• Keep up to date with industry trends and developments to ensure that the company remains competitive.
• Address areas of non-compliance as and when appropriate in a professional manner.

APPLY NOW!!!

• At least 5 years of relevant experience in managing Central Kitchen operations.
• Strong background in overseeing large-scale food production.
• Familiar with the Workplace Safety and Health (WSH) Act.
• Familiar with factory automation and manufacturing technology.
• Working knowledge of MS Office is necessary.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69761 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Mon to Fri 8.30am to 6pm

Job Summary :

This position will be responsible for developing and implementing growth strategies to drive business growth in revenue and customer visits to company’s outlets through all digital touchpoints. The candidate must have a deep understanding of the customer journey and be adept at connecting the dots to create seamless and engaging experiences for our guests.

Key Responsibilities:

• Develop and Execute Growth Strategies

o Design and implement innovative growth strategies to drive revenue and customer engagement.

o Identify and optimize key performance indicators (KPIs) to measure the success of growth initiatives

• Loyalty Marketing

o Develop and manage loyalty programs to increase customer retention and lifetime value.

o Analyze customer data to create personalized marketing campaigns that drive repeat visits and brand loyalty

• Digital Marketing

o Oversee all digital marketing activities, including social media, email marketing, SEO, SEM, and content marketing.

o Leverage digital channels to enhance brand visibility and attract new customers

• Customer Journey Optimization:

o Map and analyze the customer journey to identify pain points and opportunities for improvement.

o Create seamless and engaging experiences across all touchpoints to enhance customer satisfaction and loyalty.

• Data Analysis and Reporting

o Utilize data analytics to measure and report on the effectiveness of marketing campaigns.

o Stay abreast of emerging technologies and best practices in growth marketing, and leverage insights to drive innovation and experimentation

• Collaboration and Communication

o Work closely with cross-functional teams, including operations and finance to align marketing efforts with overall business objectives.

o Lead and mentor a team of marketers, providing guidance, support and professional development opportunities.

o Communicate and present reports on growth strategies and results to senior management and stakeholders at all levels.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.

• Minimum of 5 years’ experience in growth marketing, preferably in the F&B or hospitality industry with senior leadership skills.

• Strong understanding of digital marketing channels and strategies.

• Experience with loyalty programs and customer relationship management (CRM) systems.

• Excellent analytical and problem-solving skills.

• Ability to think creatively and strategically.

• Strong communication and interpersonal skills with experience in team leadership.

• Proficiency in data analytics tools and marketing software.

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

We are seeking a skilled Customer Service Manager to lead our team in delivering exceptional service and enhancing customer satisfaction. You will manage daily team operations, improve service workflows, and implement initiatives that support our client-first approach.

Key Responsibilities:

• Oversee day-to-day activities of the customer service team
• Develop and maintain customer profiles and refine lead qualification
• Implement customer satisfaction surveys and loyalty programs
• Standardize communication protocols and conduct regular service audits
• Drive the digitalization of workflows and CRM adoption
• Set team goals, conduct performance reviews, and prepare periodic reports for management

Job Requirements:

• Bachelor’s degree in Business Administration or related field
• 10+ years in customer service, with 5+ in a leadership role
• Strong leadership, communication, and CRM skills
• Proven time management and problem-solving abilities

Aventir Group Pte Ltd

EA License: 24C2542

Procurement Manager

• Location: Raffles Place
• Salary : S$ 5,000 – 7,000
• Working days: Mon – Fri 9am – 6pm

Job scopes:

• Managing direct procurement processes – full cycle from RFQ sending to the part delivery control.
• Negotiating with supplier on lead-time, cost, quality and payment terms.
• Monitoring and tracking pending POs.
• Perform procurement role in management of invoice and payment process.
• Negotiating contracts with vendors to secure the best deals and terms.
• Solving quality issues and claim process monitoring if any occurs.
• Establishing strong relationships with suppliers, searching for new suppliers and vendors.
• Other duties as assigned.

Requirements:

• Bachelor's Degree in Supply Chain Management, Logistics, Procurement, or related field
• Experienced in procurement / supply chain management

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

COMPANY

PIF Capital is a Small Medium Enterprise (SME) focused consultancy firm, which has a singular aim to help SMEs all over the world, to fast track their companies’ growth leveraging on the know-how and execution of Capital mechanism. We wanted to develop not only convectional but Capital Entrepreneurs. We are creating a vibrant Asia Capital Community with our membership program and via our preview events, whereby we openly and generously share to proliferate the ‘’power’’ of capital. Through our deep understanding of the pain points of SMEs, we tailor-make each and every of our program to hand hold aspiring SMEs to prepare them for their exciting corporatization journey toward public listing (IPO) and beyond. We are expanding rapidly and we look forward to having aspiring personnel to be part of our growing strong team.

Our Vision is be Asia’s Silicon Valley.

Our Mission is to develop A+ Companies & Capital Entrepreneurs.

CRITERIONS

· Business-develop and establish Channel Partnership

· Business-develop by outreach to business owners, associations, agencies, etc.

· Manage and support established Channel Partner in funneling-in SME business owners

· Manage and support Channel Partner in aligning/adhering to company’s SOPs (Marketing, Event, Sales)

· Prospect and port-in SME business owners to Channel Partner as value-adding into better managing Channel Partner

· Direct contact and foster SME business owners’ relationships

· Understand and execute our Unique Selling Proposition (comprehensive training will be provided)

· Spearhead and achieve sales development goals, objectives, and processes

COMPETENCIES

· Natural flair in grasping business concepts and execute business development strategies

· Experience in B2B, B2C concepts

· Experience in Educational (Zoom and Onsite event) related industry (preferred)

· Experience indirectly or directly in event selling or event flow process (preferred)

· Interest in macroeconomics and able to inter-relate business implications

· Confident and interest in people relationship

· Strong communicator/presenter/convincer (clear and precise manner)

· Sharp and sensitive in formulating customer angles

· Solution provider

· Objective and task oriented

· Fast pace and pro-active

CHARACTER

· Can Do + Positive

· Self-Motivated + Energetic

· Resourceful + Creative

· Relish challenges + Open-minded

· People person + Relationship builder

· Fast + Empathy skill

· Discipline + Structured

CREDENTIALS

· Experience, confident and relish in engaging business owners

· At least 5 years of experience in sales or business development

· Proven track record of effecting successful business development strategies

· Diploma in Business or Sales/Marketing, welcome other disciplines

· Other related certificate/s is a plus

COMPENSATION

● Basic + Bonus + Employee Share option

CAREER

● Promotion pathway; Senior Management

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

We apologize that we will only respond to shortlisted candidates.

Thank you for applying.

About NTT Data Singapore

We are a top 6 global IT services company with operations in 50+ countries. We offer an advanced portfolio of application, business process, cloud, and infrastructure services to businesses and governments worldwide.

NTT DATA Singapore PTE Ltd is a wholly-owned subsidiary of NTT DATA Corp, a part of NTT Group, the world’s 65th Largest Company according to Fortune Magazine. The Singapore entity of NTT DATA is an S10 government-registered supplier and forms the core of NTT DATA’s APAC operations and is positioned as a gateway of our global capabilities in Singapore and the APAC region.

At NTT DATA SINGAPORE, we pride ourselves on being an inclusive and equal opportunity employer that puts our people and clients first. We welcome different ideas, backgrounds and passionate individuals to join us in our inclusive environment to achieve stronger and better results through teamwork, foresight, and innovation. We pledge to create a harmonious and nurturing culture, where all individuals feel a sense of pride and belonging, regardless of age, gender identity, race, sexual orientation, physical or mental ability, ethnicity.

The Project Manager is responsible for the managing and implementing of NTT DATA Singapore IT projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements

Responsibilities:

• Manage application implementation, upgrading, integration, and maintenance.
• Analyse and document requirements by liaising with a range of people including users and
  managers, drawing together information needs across a distributed organization
• Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and architect/designer
• Manage the implementation of the project on a daily basis with regard to schedules, budget,
  manpower and quality
• Manage the scope definition and change control mechanism
• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with Delivery Director (DD)
• Manage integration of various components of the project including hardware, software
  installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Manage project activities to ensure timely delivery, including identification of critical path,
  monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
• Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget.
• Review project documentation to ensure that it meets customers requirement and conforms to
  quality management process, standards and procedures to minimize rework and system failures
• Define project resources, performance reviews and post implementation evaluations

Customer/ Vendor Management:

• Negotiate with vendors and across teams to ensure adequate resources are available during
  various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Team Management:

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/ members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analysed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance
  management

Requirements:

• Typically, 6-10 years IT project management experience, preferably in the public sector. System Integration experience is preferred.
• Experience in PeopleSoft HCM 9.2 and LMS 9.2 implementation, upgrading, integration, maintenance.
• Knowledge or project experience to be the team’s technical advisor when needed
• Degree in Information Systems or equivalent. Certified in PM or CITPM.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation,
  communication, negotiation and interpersonal skills including strong persuasive techniques.
• Able to lead, develop and maintain respectful and trusting relationships
• Proficient in written and spoken English

Job Summary: As an Assistant Commercial Manager in Beng Kuang Group, you will provide crucial support in handling the commercial aspects of shipyard projects, including assisting with quotations, project costings, and contract management within Singapore and Indonesia.

You will work closely with the Commercial Manager and other internal teams to ensure the smooth execution of projects, accurate cost estimation, and profitability. This position requires strong analytical skills, attention to detail, and the ability to collaborate effectively with various stakeholders.

Responsibilities:

1. Quotation Support:
   • Assist in preparing and reviewing quotations for shipyard projects, considering factors such as materials, labor, equipment, and overhead costs.
   • Collaborate with relevant departments to gather necessary information for quotations.
   • Conduct research to ensure competitive pricing and market analysis.
2. Project Costing Assistance:
   • Support the Commercial Manager in developing and maintaining project cost estimation models to ensure accurate project costings.
   • Assist in analyzing project requirements, specifications, and scope to determine resource needs and cost implications.
   • Collaborate with project teams to gather cost-related data and validate project budgets.
3. Contract Management Support:
   • Assist in reviewing contracts, ensuring compliance with legal and regulatory requirements.
   • Collaborate with legal and procurement teams to resolve contractual disputes and manage variations.
   • Assist in monitoring contract performance, ensuring adherence to agreed-upon terms and conditions.
4. Financial Analysis:
   • Support the Commercial Manager in conducting financial analysis and feasibility studies for potential projects.
   • Assist in preparing financial reports, forecasts, and budgetary recommendations for management.
5. Stakeholder Coordination:
   • Collaborate with internal teams, such as project management, finance, and procurement, to gather relevant information and ensure smooth project execution.
   • Assist in addressing customer inquiries, concerns, and change requests, in coordination with the Commercial Manager.

Requirements:

• Diploma and/or bachelor’s degrees in business administration, Finance, or a related field.
  • Diplomas and/or bachelor’s degrees from engineering, offshore/shipyard or operations management are also suitable.
• Previous experience in a commercial or related role, preferably in the shipyard or maritime industry.
• Solid understanding of commercial and project management principles.
• Proficient in cost estimation, financial analysis, and budgeting.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Familiarity with relevant industry regulations and contract management best practices.
• Proficient in using MS Office tools, particularly Excel and PowerPoint.

We are a thriving, privately-owned company based in Singapore, with a diverse portfolio spanning the Food & Beverage and Estate Management sectors. As we continue to expand, we are seeking a dynamic and results-driven Business Development Managerto join our passionate team.

Responsibilities:

• Drive new business opportunities and partnerships within our industries.
• Analytical study of our business units’ trends
• Curation of events for business units
• Membership management
• Undertake any other adhoc design work as assigned.

Job Requirements:

• 3 years experiences in similar roles
• Diploma/Degree qualification
• Proficiency in English & Mandarin
• Have initiative and able to take on leadership role
• Can work both independently and in teams
• Proactive, with a positive and can-do attitude

F&B Manager

• Working Day: 6 Working Days
• Location: Island-wide
• Salary: $2800 – $3200

Interested applicants can send your resume to ✉ [email protected] or WhatsApp: +65 94283063 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Primary Responsibilities:

• Provide excellent service to ensure satisfaction
• Taking customer orders and delivering food and beverages
• Making menu recommendations, answering questions from customers
• Ensure and manage the service team to comply with all our company service guidelines and safety procedures
• Enforce restaurant quality, service and value standards, keep restaurant clean and tidy to create a comfortable environment for customers
• Manage and continuously improve service standards and provide support as necessary to ensure the service team can carry out assigned tasks
• Conduct and manage weekly inventory checks for service department (Front-of-House)
• Prepare restaurant order list and place orders with Procurement/Purchasing Department
• Address all customer complaints immediately, when required
• Ensure training standards and lead Supervisors and training team to conduct service training
• Any other duties as assigned by your superior

Requirement:

• Bachelor’s Degree in any discipline

Leo Shin Guan Reg No: R22108030

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Transition Manager:

A transition manager with application and infrastructure experience is responsible for overseeing and managing the successful transition of business applications and infrastructure systems from one state to another. This role involves working closely with various stakeholders, including project managers, technical teams, and business users, to ensure a smooth transition process.

Job Responsibilities:

• Planning and Coordination: Developing and implementing transition plans and strategies for application and infrastructure projects. This includes defining project scope, objectives, timelines, and resource requirements.
• Stakeholder Management: Collaborating with project managers, technical teams, and business users to understand their requirements and expectations. Ensuring effective communication and managing relationships with all stakeholders throughout the transition process.
• Risk Management: Identifying and assessing potential risks and issues that may arise during the transition. Developing mitigation plans and strategies to minimize disruptions and ensure a seamless transition.
• Resource Management: Allocating and managing resources effectively to ensure that project deliverables are met within the agreed timelines and budget. This includes coordinating with internal and external teams to ensure the availability of necessary resources.
• Testing and Validation: Working closely with technical teams to plan and execute testing activities for applications and infrastructure systems. Ensuring that all systems are thoroughly tested and validated before transitioning to production environments.
• Documentation and Reporting: Creating comprehensive documentation, including transition plans, project status reports, and post-transition reports. Providing regular updates to stakeholders on project progress and any deviations from the plan.
• Change Management: Implementing change management processes to ensure that all changes to applications and infrastructure systems are properly documented, approved and implemented in a controlled manner.
• Continuous Improvement: Identify opportunities for process improvement and implementing best practices to enhance the efficiency and effectiveness of the transition process. Conducting post-transition reviews to identify lessons learned and implement improvements for future projects.

Requirements:

• Bachelor's Degree in Business, Management, Project Management, PMP or related field
• Minimum 1 - 2 years of transition and management experience
• Experience in infrastructure and applications

• Drive profitable growth and business development through handphone accessories wolesale market.
• Expand client relationships.
• Identify and establish new products, services, or market segments.
• Ensure that risks are evaluated and underwritten per company Risk Management and Reinsurance standards.
• Meet premium growth and profit objectives.
• Develop a balanced portfolio from handphone shops.
• Offer guidance and training to team members, supporting their growth and team-building activities.

Requirements

• Minimum Certificate in Handphone accessories market.
• Operational experience in sales and servicing of business through handphone shops.
• Expertise in business development and building strong relationships.
• Ability to guide and lead staff
• Portfolio Management
• Knowledge of Underwriting and Singapore Handpone accecorries market

Full Time Operations Manager to manage full operations of 3 outlets and staff.

- Assist in new outlet setup.

- Roster planning for all outlets.

- Hiring of cafe crews.

- Willing to hands-on during peak hours and when outlet is under-staffed.

- Handle customers' feedback.

- 6 day work week. Will switch to 5-day after all outlets stablize.

- Incentive plan.

- Require candidates with at least 2year outlet manager experience.