• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting

Responsibilities:

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests.
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated.
• Supervise the precise upkeep of the organizational structure and positions in Success Factor.
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance.
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year.
• Verify the accuracy of monthly workforce metrics for reporting purposes.

Requirements:

• Hold a Bachelor's degree from a university.
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs.
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Responsibilities

• Responsible for Allocation and Capacity Management on designated Ship Systems / Trades
• Creation of Voyage Allocations and Customer Allocations as per alignment with TM Pricing & Steering
• Manage and optimise utilisation for the vessel within Region across all allocation scopes (trades), all Geo Froms for full and MT containers
• Liaising with ship planners (own or partner line) on space related topics and operational restrictions (e.g. draft, ballast & bunker, stack weight, etc)
• Liaising with QSCs for CSB related topics (vessel balancing) as well as PTO topics (e.g. terminal build up, load lists)
• Close cooperation with TM Pricing & Steering regarding booking development and respective market situation
• Alignment with Area Commercial Steering on
• Predicting the voyage utilisation
• Responsible for special cargo approval applications (e.g. OOG, Flexi tank) to planners/partner lines
• Predict booking developments and liaise with TMPS
• Responsible for shipment acceptance handling incl waitlist handling
• Prioritisation of cargoes in case of an overbooking situation based on commercial rules, operational and cost aspects
• Cooperation on ad hoc schedule adjustments / optimizations in collaboration with Voyage Control/Fleet Support Center and Regions
• Reporting to the Senior Manager/Manager Cargo Control center

Job Requirements

• Degree in Shipping, Transportation or related discipline
• Operational background and Sales Steering experience welcome
• Comprehensive knowledge about HL applications (FIS, Qlikview)
• Knowledge about Hapag-Lloyd’s global product offering (Network & Partners)

• Responsible for the recruitment of Information Technology (IT) Professionals.
• Job matching, interview, selection and short-listing of IT candidates based on project requirements.
• To organize and manage the company's recruitment database.
• Provide administrative support to contractual IT Professionals of the company, as and when needed.
• Any other general administrative duties.

Job Requirements:

• Degree or Diploma.
• Proficient in MS Office (Word, Excel) and MS Access; good PC knowledge and internet- savvy.
• Minimum 1 year of related experience in Human Resource, Administrative Support and recruitment in the Information Technology industry would be advantageous.
• Excellent spoken/ written English and communication skills.
• Organized, meticulous and able to multi-task.
• Independent, motivated, good team player with positive working attitude.
• Applicants with Information Technology work experience but willing to make a career switch to HR/ IT Recruitment may also apply.
• Applicants who are graduates from universities or polytechnics without working experience are also welcomed to apply.

(WEST REGION) - Toh Guan Road

Summary:

To plan, co-ordinate and perform inspection works on newly installed and existing equipment under maintenance contracts.

Responsibilities:

• Assist the manage/senior engineer in ant techincal aspect of the equipment
• Carry out inspection on newly installed equipment and equipment under maintenace
• Attend to safety and performance-related breakdowns of equipment
• Planning and implementation of new measures to improve performance of equipment
• Investigate and submit report on the technical failures of equipment
• Act as calibration committee member when assigned by senior manager and to ensure all instruments within the department are properly documented and calibrated
• Assist in technical training of subordinates within the department
• Any other duties as assigned by superior

Requirements:

• No experience required
• At least diploma in engineering
• Triple E certs
• Microsoft Words, PowerPoint and Excel skills such as creation of table and analysing of data
• Good communication skills
• Able to work independently
• Willing to learn

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• Responsible for the recruitment of Information Technology (IT) Professionals.
• Job matching, interview, selection and short-listing of IT candidates based on project requirements.
• To organize and manage the company's recruitment database.
• Provide administrative support to contractual IT Professionals of the company, as and when needed.
• Any other general administrative duties.

Job Requirements:

• Degree or Diploma.
• Proficient in MS Office (Word, Excel) and MS Access; good PC knowledge and internet- savvy.
• Minimum 1 year of related experience in Human Resource, Administrative Support and recruitment in the Information Technology industry would be advantageous.
• Excellent spoken/ written English and communication skills.
• Organized, meticulous and able to multi-task.
• Independent, motivated, good team player with positive working attitude.
• Applicants with Information Technology work experience but willing to make a career switch to HR/ IT Recruitment may also apply.
• Applicants who are graduates from universities or polytechnics without working experience are also welcomed to apply.

Job Brief

We are looking for a Quality Assurance (QA) engineer, who will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs. The QA engineer responsibilities include designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.) The QA engineer role plays an important part in our company’s product development process.

Responsibilities

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using automated testing tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Monitor debugging process results
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies
• Coordinate with development team/project management team for smooth SIT/UAT
• Perform other duties as assigned

Requirements

• Tertiary degree in Computer Science, Engineering or a related subject
• Fluent speaking and writing in English and Chinese language for business communication needs
• At least 4 years of working experience in Software Testing (Web Application/Mobile app)
• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test casesExperience working in an Agile/Scrum development process
• Experience testing knowledge within the Fintech / Trading / Crypto space
• Hands-on experience with both white box and black box testing is a plus
• Experience with automation testing is a plus
• Self - starter and work independently with minimum supervision under fast-paced environment.
• Having working experience within the trading, financial, crypto industry is preferred.
• Having domain knowledge in blockchain technologies, capital markets technology and financial payments technology would be advantageous.

(Production)

Responsibilities

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Troubleshooting production problems and assisting in planning new project work.

Job Qualifications

• Min Diploma in Mechanical / Mechatronics / Electrical Engineering
• No Experience / Entry Level candidates welcome
• Able to work in oily & noisy or clean room environment

Tempserv Pte Ltd
License No: 06C3745
Ivy Ng Siew Hoon / EA Reg No: R1102590

• Rare opportunity
• Career progression
• Exciting role

As a KYC Operations Specialist, you will be responsible for daily KYC operations including onboarding and periodic reviews. You will be part of a team to review and update KYC profiles, perform KYC and documentation review, screening and transaction monitoring. Support in relevant projects i.e UAT testings, any process change or improvement initiatives.

The ideal candidate has at least 6-10 years relevant Corporate banking experience within KYC/AML operations preferably in a client facing role. Strong communication skills, stakeholder management skills and ability to work well in a team setting will be great.

Applicants who are keen please send across your updated CV to [email protected] or click on the link to apply.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Job Summary: Responsible for providing QA general support for assigned TPM’s and/or Suppliers and QA due diligence for Licensing and Acquisition playbook deal that fall under APAC and China to ensure that safe, efficacious, and quality product can be supplied to APAC and China region to meet cGMP and other applicable regulatory standards and the appropriate market requirements

Main Responsibilities: Responsible for ensuring that QA due diligence for Licensing and Acquisition playbook deals, TPM’s and/or suppliers maintain compliance with the Quality Agreements and local and International regulations as required by markets supplied and ensuring that the quality systems are appropriate so that the product safety, efficacy and quality are maintained.

Job Scope:

· Manage TPM’s and/or Suppliers as assigned from a Quality perspective.

· Manage all Quality System activities associated with the role for the management of suppliers and /or TPMs, including:

o Develop and maintain Quality/Technical Agreements to align with legal contracts and regulatory requirements.

o Management of high impact exception events and CAPA ensuring events are appropriately assessed for impact to company and documented.

o Review and approval of TPM Product Quality Reviews to ensure accuracy and completeness and management of actions to address any identified trends.

o Review and approval of complaints arising from TPM/Supplier manufactured product and follow-up on complaint trend investigations for non-medical and medical (adverse events) complaints.

o Management of all changes at TPMs/Suppliers which have a quality or regulatory impact, ensuring timely communication & implementation of changes in line with regulatory requirements.

o Maintain a Quality Management Review program and Quality Performance Measurement for assigned TPMs / Suppliers, that identify and address quality, operational, and organizational issues.

o Maintain a Quality Management Review program and Quality Performance Measurement for assigned TPMs / Suppliers, that identify and address quality, operational, and organizational issues.

o Participate on QA cross-functional teams to support TPMs, including active participation in Business Management Reviews or Workstreams, as necessary.

o Visit TPMs and/or supplier locations routinely to build and maintain expertise with products and manufacturing processes building a close working relation with the TPM &/or supplier

o Provide support to management through the Significant Event and Management Review process to ensure relevant information is provided for events impacting assigned TPM/Suppliers.

o Support a program/project management process to support quality and compliance improvement initiatives at TPMs and/or Suppliers.

o Provide support to quality audits, initial site approvals.

o To perform projects and tasks as assigned.

· Participate in projects assigned as due diligence for all APAC and China regional product in-licensing, acquisition deal or distribution deal if applicable, including:

o Perform due diligence (DD) audits for new playbook deals through on-site audits/desktop audits for the third-party manufacturer included the subcontractor and contract laboratories for initial selection and qualification in accordance to regulatory and business requirements. Compile the DD audit reports/elevation slides to summarize the risks associated with potential partners.

o Support in establishing and implementing due diligence processes and procedures for the application into the quality & technical assessment of medical products, medical device and consumer health products for new business opportunities.

o Assess the appropriateness and timeliness of proposed CAPAs for DD audits, and track CAPA follow up to close for initial audits. Ensure a proactive determination of regulatory, compliance and quality issues and integrate them into audits/assessments on a priority basis.

o Provide support to regional quality system for supplier and TPMs routine audit as per request

Requirements:

· Bachelor’s degree or equivalent level of education at a relevant scientific discipline or other technical/scientific, or industry experience with sufficient exposure to pharmaceutical or related industries

· Total combined years: 10+ in QA, Operations or Pharmaceutical engineering

· Comprehensive understanding of a wide range of Pharmaceutical Manufacturing and Testing Operations

· Knowledge of international and local quality system and compliance legislations and standards

· Leadership experience

· TPM and supplier relationship building experience

Additional Information:

· Contract duration: 12 to 24-month contract

· Commencement Date: Immediate

· Working days and hours: Mon to Friday, 9am to 6pm

· Location: Duo Tower, Bugis MRT

Job Summary: to coordinate and manage all related RA local activities for the Toxicology portfolio in APAC, Africa and LATAM RA local regional team

Job Scope:

· Support and develop regulatory submission plan for APAC, and Africa regions in collaboration with the RA INT Manager, RA INT team, project team, supply chain or applicable stake holders.

· Shape and support innovative regulatory strategy for new product introduction, pre-market registrations and execute change notification amendment registrations to support product life cycle management as per business needs.

· Evaluate the type of regulatory process applicable per product based on RA proposal and COMM needs.

· Confirm to RA the registration requirements, labeling/translation requirement, and estimated times for each process.

· Work closely with RA INT team and other functions to obtain all the necessary documents to support local country product registration, renewal or amendment to existing product certificates. Review documents provided RA (LoA, CFG, etc)

· Follow up on dossier preparation and additional local procedures

· Coordinate applicable local translations and review them.

· When applicable, submit the Dossier on the electronic system and provide copy of final submission provided to local MoH and proof of submission date to RA

· Ensure timely execution of regulatory strategies as per plan.

· Collaborate with RA INT team to track regulatory milestones in internal Regulatory database.

· Report submission status via defined Key Performance Indicators.

· Reports on the authorization or denial of each regulatory procedure.

· Represents RA locally at relevant in country meetings in collaboration with RA INT team.

· Responsible for review of promotional material for the applicable regions.

· Support strategic Quality and Regulatory Affairs Goals and objectives.

· Monitor developing regulations and gather regulatory intelligence that may be relevant to the business. Conduct impact assessment and disseminate as appropriate to key stakeholders.

· Coordinate Legalizations, when applicable

· Ensure warehousing activities to be align with approvals.

· Keep up to date the tracking's and data’s

· Support and collaborate with RA country teams on the surveillance activities

Requirements:

· BSc or equivalent with a minimum of 5 years’ experience in RA in Medical Devices, ideally in IVDs and non-IVD

· Demonstrable working knowledge of the medical diagnostics industry, including non-IVD products.

· Demonstrated capacity in project management.

· Able to navigate in a cross functional environment .

· Knowledge of the regulatory regulations and environment in key countries

· IVD medical device regulations e.g. ASEAN Medical Device Directive, US FDA, EU IVDD/IVDR regulatory environment, legislation, industry standards and guidance and digital health product regulations and requirements.

· Knowledge of ISO 13485 and GDPMD requirements.

· Good written and oral communication skills

· Attention to detail and good interpersonal skill

· Highest levels of integrity and diplomacy

· Capacity to maintain the highest levels of confidentiality internally and externally

Additional Information:

· Contract duration: 12-month contract

· Commencement Date: Immediate

· Working days and hours: Mon to Friday, 9am to 6pm

· Location: Duo Tower, Bugis MRT

Position Summary

Responsibilities

Primary Responsibilities

• Inspect, test and sample materials or assembled parts or products for defects and deviations from specifications

• Observe and monitor production operations and equipment to ensure conformance to specifications and make or order necessary process or assembly adjustments

• Discuss inspection results with those responsible for products and recommend necessary corrective actions

• Discard or reject products, materials and equipment not meeting specifications

• Maintain records of testing, information and various metrics such as number of defective products per day etc.

• Inspect procedures of the entire production cycle to ensure they are efficient and comply with safety standards

• Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database

• NCR data collections and photos taking

Qualifications Summary

Experience:

This position requires minimum 1-year relevant experience in quality control

Education:

Minimum ITE grad

Skills:

Proficient in MS Word, Excel, Outlook etc.

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

About the Job

Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus and quality. Expected to show great orientation to details, precision, and strong follow up to be a successful Implementation Specialist. The Implementation Specialist will be involved in every phase of our projects including initiation, design, implementation, acceptance testing, going live and project closure. Identifying and evaluating relevant technology solutions to solve business problems, exploit opportunities and drive forward continuous improvements. Assuring the realisation of business benefits.

Technical Skills and Experience Requirement

• Minimum of 2 years prior Development/Support experience would be preferred.

• Development and/or implementation experience with .NET, C#, VB.NET, Webservices,

• Code deployment experience with Web Application Servers

• Deployment of applications on Microsoft IIS would be preferred.

• Knowledge / working and troubleshooting experience with DB systems like Oracle, MSSQL

• Support experience with windows servers

• Working experience on UNIX, LINUX systems will be added advantage

Specific Responsibilities (not limited to)

• Coordinate and manage Client’s implementation by monitoring deliverables and progress through continuous communication

• Document functional specification document and participate in requirement walk through sessions

• Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly

• Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents

• Completing various setup, configuration, and activation tasks

• Expediting resolution to clients

• Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

Soft Skills Requirement

• Ability to identify, troubleshoot, educate and resolve issues

• Ability to adapt to changes and manage multiple projects

• Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers

• Experience with common applications (Word, Excel, PowerPoint)

• Ability to establish credibility with clients based on industry, product, and technology knowledge

• Comfortable communicating and submitting reports to all levels of management

• Strong planning, organization, and reporting skills

• Proven emotional intelligence, reasoning and facilitation abilities

• Good time management skill

Why Us

• Hybrid work arrangement with flexi-place & flexi-time.
• Competitive salary with high income potential.
• Strong career growth opportunities with training provided.
• Base Salary come with attractive commission.

Responsibilities:

• Source, short-list and select suitable candidates via different channels such as social media, advertising and referrals etc.
• Conduct interviews to assess the suitability of candidates.
• Coordinate interviews arrangement, salary negotiation between clients and candidates.
• Develop and maintain strong relationship with new / existing clients through tele-calls, follow up and client visit etc. Identify new business. opportunities and ensure repeated business needs from current clients.
• Research on client companies and positions to better understand the company for effective recruitment.

Requirement:

• Diploma or Bachelor's degree in any relevant field.
• Prior experience in recruitment or a related field is an advantage.
• Excellent verbal and written communication abilities.
• Strong interpersonal skills and the ability to build relationships.
• Highly organized with the ability to manage multiple tasks.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Job responsibilities

• Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs
• Generate regular CSAT reports and perform detailed analysis to identify trends, patterns, and areas for improvement.
• Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams
• Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
• Execute or lead quality assessments as per the framework across set product attributes on Advertisement products
• Conduct thorough analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.
• Provide guidance and support to vendors to maintain adherence to quality standards and ensure measurable and trackable coaching mechanisms
• Gather insights from internal and external teams, and amalgamate them for actionable insights.
• Translate insights into an executable plan and advocate for implementation with key stakeholders.
• Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.

Qualifications

• Bachelor’s Degree with a minimum of 4 years' of relevant experience, preferably from a tech customer support vendor program.
• Analytical experience solving problems using data and providing actionable business insights
• Proficient in data analytics tool such as MS Excel
• Knowledge in visualization tools (e.g. Tableau/Power BI)
• Experience in resolving and communicating issues with both technical and non-technical audiences
• Excellent oral and written communication skills
• Domain knowledge in Advertisement tech/digital technology is a plus

Reason to join:

• Flexible working time and place arrangement
• Competitive basic salary with great commission scheme
• Great career growth prospects with training provided

Responsibilities

• Sourcing suitable candidates via job portals, social media, advertising and referrals etc
• Arranging interviews to assess the suitability of candidates
• Surfacing the suitable candidates to clients for consideration
• Coordinating interviews arrangement, salary negotiation between clients and candidates
• Perform post-recruitment follow up with clients and candidates.
• Understanding the market, industry and clients’ business needs.
• Ensure proper documents are recorded and kept accordingly in the system

Requirements:

• Diploma or Degree in any field
• 0 to 3 years working experience from customer service, retail, business development or sales related

You can expect to work in a fast-growing company with high income potential and strong career growth opportunities. We will provide competitive salary package which commensurate your experience, qualification and learning attitude.

If you are interested in this exciting job opportunity, please email your latest resume with expected salary and notice period to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please note that your response to this advertisement, or communication with us pursuant to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of carrying out its business, in compliance with the relevant provision of personal data protection act.

Job Description & Requirements

• Dry Cleaning company is looking for committed customer service specialist to help us provide the best in market customer service experience. You should be independent, organized, friendly and proactive in counter service position.

Roles & Responsibilities:

1. 5.5 working days, weekend and PH not working.
2. Carry out daily shop operation and duties.
3. Manage and ensure the cleanliness, opening and closing of shop
4. Respond to customer queries, follow the job process as stated in the laundry procedures.
5. Ensure all payments received are accurate and tally with the daily sale reports.
6. Register new customer & update customer database.

Skills:

1. Basic knowledge of garment material and laundry cleaning process
2. Good command of English in both verbal and written communication
3. Confident with a pleasant disposition and well-groomed
4. A friendly personality and meticulous working attitude
5. Able to work independently.
6. Retail or admin experience preferred.

Main Duties and Responsibilities

Corporate Recruitment

• Responsible for meeting or exceeding recruitment targets for company-sponsored students across all Academy programmes, including degrees offered by its partner universities
• Plan and review on monthly targets
• Work with the support from marketing to plan and outreach to new corporate partners with the objective of student recruitment
• Maintain relationships with existing corporate clients to maintain instream enrolments of students from these companies
• Plan and lead initiatives that serve to engage and increase student recruitment with corporate partners
• Work within the budget allocated

Corporate Partnerships

• Build on new/existing partnerships that create or add value to the marketing and recruitment efforts of Academy
• Create partnerships that offer Academy an alternative source of student recruitment through exclusive deals to the members of the partners
• Outreach and nurture relationships with partners

Others

• Any other ad-hoc duties as assigned by the Reporting Officer

Requirements

• Degree or Diploma in Marketing, Business or its equivalent
• 5-8 years of experience
• Excellent sales, integrated marketing and project management experience
• Management and presentation skills
• Ability to multi-task with high level of initiative and sound business acumen
• Independent and dynamic personality
• Fluent in suite of Microsoft Office applications
• Able to commit to supporting and/or leading events in the evenings and weekends when required. (not extensive)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

(WEST REGION) - Toh Guan Road

Summary:

To plan, co-ordinate and perform inspection works on newly installed and existing equipment under maintenance contracts.

Responsibilities:

• Assist the manage/senior engineer in ant techincal aspect of the equipment
• Carry out inspection on newly installed equipment and equipment under maintenace
• Attend to safety and performance-related breakdowns of equipment
• Planning and implementation of new measures to improve performance of equipment
• Investigate and submit report on the technical failures of equipment
• Act as calibration committee member when assigned by senior manager and to ensure all instruments within the department are properly documented and calibrated
• Assist in technical training of subordinates within the department
• Any other duties as assigned by superior

Requirements:

• No experience required
• At least diploma in engineering
• Triple E certs
• Microsoft Words, PowerPoint and Excel skills such as creation of table and analysing of data
• Good communication skills
• Able to work independently
• Willing to learn

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

The System Operations Specialist will be supporting the backend systems for the global customer support team that provides digital advertising solutions to client.

Work location: Central

Working hours: Mon-Fri, 9am-6pm

Responsibilities

• Manage various internal system backend configurations including customer support ticketing system & internal product feedback, testing tools, and category/form/routing
• Manage global routing workflow design and execution across multiple layers of customer support & Product specialist teams on internal ticketing platform
• Configure backend routing to ensure full schedule and skillset coverage across regions and products
• Design routing logic to manage multiple channels including tickets and chat to ensure reply SLA for and optimise for 24/7 support
• Establish ticket escalation channels with various XFN & RD teams, to continuously bring solutions closer to advertiser
• Analyze data and escalation feedback to identify opportunities for improving the routing workflows and strategize with regional operations teams to drive routing changes based on changing product landscape
• Manage and design a 24/7 staffing roster from a workforce management POV for internal and external teams
• Govern the process & documentation of system configuration and logic, working with cross-functional stakeholders to ensure they're aligned and up-to-date with business needs

Job Requirements

• BA/BS degree or above
• 4+ years of experience in a customer operations/support team or customer support platforms such as Zendesk/Salesforce Service Cloud/Zoho Desk
• Good communication skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives
• Process-oriented, able to formulate and optimize operational processes based on business context to improve efficiency and customer experience
• Good data analytical and business analysis skills; proficient with excel/spreadsheets
• A fast learner and self-starter with a good sense of judgment
• Familiarity with digital adverting platform e.g. Google, Meta, TikTok advertising solutions is a plus

• MNC / West
• Friendly working environment
• Attractive Salary Package (AWS + VB)

Responsibilities:

• Assist with payroll processing, including data entry and calculating wages and deductions.
• Maintain accurate employee records, including changes in employee designation, salary and pay items.
• Verify timekeeping records and resolve any discrepancies or issues related to hours worked.
• Address payroll related queries or requests
• Tax clearance for foreign employee leaving employment
• Preparation & submission of IR21, IR8A – Tax matters
• Submission of Levy Waiver / NSman claim and Government Paid Leave
• Maintain confidentiality of all employee information
• Perform other clerical tasks assigned by the Payroll team as and when needed
• Liaise with government authorities and agencies such MOM, ICA, CPF Board, etc. on employee related matters.
• Manage E-Leave
• Performs other adhoc duties as assigned

Requirements:

• Diploma or equivalent in Human Resources or related business fields
• Well verse in Microsoft office (Words, Excel and PowerPoint)
• Good verbal and written communication skill
• Analytical and have problem-solving skill
• Meticulous and detailed oriented
• Ability to multitask and have excellent time management
• Team player, proactive and take initiatives
• High reliability and integrity in handling confidential information
• Have an appropriate sense of urgency with an ability to work under pressure and in fast pace environment

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Job Description:

• Reporting to Regional SDM supporting Asia IS&T Service Desk program
• Liaison between Central Support and Service Desk for ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
• Capability in visualizing reporting with Powerpoint, Excel, etc with good sense of reporting analysis to effectively provide an overview of respective domains
• Ability to perform Problem management/analysis with other Support Groups and capturing the details to prevent recurrence of the top topics in each month
• The Software Specialist will diagnose/investigate/resolve level 2 business application incidents and take ownership of business application incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review;
• Escalate incident to business application experts (L3), and collaborate with them on resolution
• Develop standard procedures for responding to Business Application incidents, with help from Business Application expertise (L3);
• Outline scripts for ASD agents to follow when communicating with users and stakeholders about business application incidents;
• Make sure, all the said processes are reviewed and updated regularly (automate wherever possible);
• Make sure all team members have access to the training guides;
• Use of incident management tool to track, monitor and support the incident response
• Maintain domain knowledge (IT4IT) documentations/knowledge database;
• Manage application access rights
• Train and provide knowledge transfer to ASD agents and proximity as and when required

Job Requirement:

• Able to communication in English, for speak/listen/read/write;
• Min. 3 years of work experience;
• Hands on experience in retail business applications, including front office APPs e.g XSTORE (POS Systems), BI NEMO and back office (SAP, CONCUR) and digital applications e.g. ICON, Wechat Social Binding etc.
• Self-driven and can work independently with minimum supervision
• Good knowledge of ITIL disciplines
• Good knowledge of IT-related domain topics, e.g. End-User Computing, Cloud, Cybersecurity
• Willingness to support and mentor junior staff;
• Able to manage and prioritize and tasks and time efficiently;
• Able to demonstrate initiative and a proactive approach to daily tasks.

Responsibilities:

• Support Product Owners in documentation of requirements, mapping of end-to-end flows and testing.
• Plays a critical role in supporting the projects on launching of new systems, system integration and data mapping by assisting in gap and data analysis.
• Work with the subject matter experts to gather, collate and document the requirements for systems development and workflows.
• Review and confirm system related requirements that require sign-off from business owner.
• Draw up workflows &/or processes (SOP).
• Liaise and work with different functions and IT delivery teams on the clarifications of the requirements.
• Ensure testing outcomes are of an acceptable quality and requirements set by Product Owner.
• Prepare FAQs, training guides and internal communications for product launch.

Qualifications:

• Degree in Business, Information Technology, or related field.
• At least 5-8 years of experience in digital customer portal with experience in the insurance industry and stakeholders’ management.
• Good knowledge in insurance and end-to-end process.
• Hands-on experience in Confluence, JIRA, and Visio.
• Good business acumen and communication skills.
• Excellent analytical and problem-solving skills.
• A positive, enthusiastic, committed and ‘can do’ attitude team player.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

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Responsibilities:

• Responsible to support Product Owners in documentation of requirements, mapping of end-to-end flows and testing.
• Review and confirm system related requirements that require sign-off from business owner.
• Draw up workflows and processes
• Liaise and work with different functions and IT delivery teams on the clarifications of the requirements.
• Ensure testing outcomes are of an acceptable quality and requirements set by Product Owner.
• Prepare FAQs, training guides and internal communications for product launch.

Requirements:

• Degree in Information Technology or any related field
• At least 5-8 years of relevant experience in life insurance industry or any similar industry
• Experience in managing projects on launching of new systems, system integration and data mapping by assisting in gap and data analysis and testing
• Good knowledge in insurance and end-to-end process
• Good business acumen and communication skill
• Analytical and problem solving skills
• A positive, enthusiastic, committed and ‘can do’ attitude team player

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

The System Operations Specialist will be supporting the backend systems for the global customer support team that provides digital advertising solutions to client.

Work location: Central

Working hours: Mon-Fri, 9am-6pm

Responsibilities

• Manage various internal system backend configurations including customer support ticketing system & internal product feedback, testing tools, and category/form/routing
• Manage global routing workflow design and execution across multiple layers of customer support & Product specialist teams on internal ticketing platform
• Configure backend routing to ensure full schedule and skillset coverage across regions and products
• Design routing logic to manage multiple channels including tickets and chat to ensure reply SLA for and optimise for 24/7 support
• Establish ticket escalation channels with various XFN & RD teams, to continuously bring solutions closer to advertiser
• Analyze data and escalation feedback to identify opportunities for improving the routing workflows and strategize with regional operations teams to drive routing changes based on changing product landscape
• Manage and design a 24/7 staffing roster from a workforce management POV for internal and external teams
• Govern the process & documentation of system configuration and logic, working with cross-functional stakeholders to ensure they're aligned and up-to-date with business needs

Job Requirements

• BA/BS degree or above
• 4+ years of experience in a customer operations/support team or customer support platforms such as Zendesk/Salesforce Service Cloud/Zoho Desk
• Good communication skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives
• Process-oriented, able to formulate and optimize operational processes based on business context to improve efficiency and customer experience
• Good data analytical and business analysis skills; proficient with excel/spreadsheets
• A fast learner and self-starter with a good sense of judgment
• Familiarity with digital adverting platform e.g. Google, Meta, TikTok advertising solutions is a plus