Job Description

• Establish, create and implement ISO9001:2015, ISO14001:2015 and IATF16949 documentation requirement for design and development.
• Develop records/procedures/instructions/distribution/filing.
• Work closely with company Management Representative.
• Able to work independently with minimal supervision.

Job Requirement

• Min A Level / Diploma in any discipline
• Min. 3 yrs of experience

Others

• Salary depending on qualification and experience
• 5 days work week
• Transport provided to and fro clementi Mrt Station

Interested applications please send detailed resume including a recent non-returnable photo to :

[email protected]

Job Description

Responsibilities

· Must possess hand-on experience to correlate, investigate and

resolve matters pertaining to quality information

· Co-ordinate with various departments and customer on quality

issues

· Follow-up other duties as required.

· Strong analytical, meticulous and problem solving skills

· Highly motivate and pro-active personality, with good

communication and interpersonal skills

· Knowledge and experience in ISO 9001, IATF 16949 and ISO 13485

Quality System would be advantage

· Pragmatic,hands-on and capable for multi-tasking

Requirements

· Diploma in Manufacturing/Mechanical Engineering/Quality or equivalent

· Minimum 3-4 years relevant experience

· Able to start work within short notice/immediately will be advantageous

Requirements

· Proven experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Able to work longer hours with prolonged period of standing.

· Must work on weekends/PH.

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for a Procurement Specialist who will be developing and implementing procurement strategies, managing suppliers and handling projects.

Key Responsibilities:

As a Procurement Specialist, you’ll be responsible for:

• Develop and implement business procurement strategies for assigned products, consistent with global or local procurement plans
• Negotiate agreements with suppliers for raw materials within the value of spend
• Establish project management discipline for identifying and tracking tasks, resources, milestones and measures for projects
• Communicate with key stakeholders on projects to ensure mutual understanding of objectives and priorities
• Manage supplier and their performance to ensure uninterrupted supply and quality
• Create local/regional/global savings opportunities
• Support the delivery of working capital targets and creditor targets for the site
• Ensure control and proper responsibility for expenditure of company funds

Requirements

We are looking for people who are experienced in purchasing and possesses excellent communication skills. If this is you, get in touch.

As a minimum you must have:

• Diploma or Degree in Business or Engineering with at least 5 years’ relevant purchasing experience
• Good understanding of purchasing processes and systems
• Excellent communication and interpersonal skills
• Effective cross-functional team member with good conflict resolution skills
• Good team player
• Strong negotiation skills
• Customer focused and results driven
• Proficiency in MS office

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Job Description

We are seeking a Smart Solution Specialist, focusing on smart solution sales for Singapore and the Asia-Pacific region. You will act as a crucial link between our company and our clients, ensuring customer satisfaction and successful sales execution.

As a Smart Solution Specialist, you should possess excellent communication and negotiation skills, proactively addressing clients’ needs and facilitating the sales process from start to finish. Your ultimate goal will be to drive sales growth and maintain high standards of company-client relationships.

Responsibilities

- Account Management: Manage and nurture client accounts, acting as their primary point of contact.

- Customer Support: Resolve problems and handle complaints promptly and effectively.

- Lead Generation: Identify and pursue new potential customers within Singapore and the Asia-Pacific region.

- Product Knowledge: Stay current with new features and product launches to provide accurate information to clients.

- Best Practices: Establish and implement best practices in sales and customer service.

- Sales Performance Monitoring: Monitor and report on sales performance analytics, providing insights for improvement.

- Innovation: Suggest innovative ideas to enhance sales and improve the overall customer experience.

- Networking: Build and maintain a network of industry contacts and potential clients.

- Presentation: Create and deliver compelling presentations to various stakeholders.

Requirements

- Proven experience in Sales; experience in smart solution sales is a plus.

- Experience in B2B sales is advantageous.

- Hands-on experience with customer service.

- Ability to understand and meet clients’ needs, increasing customer engagement.

- Understanding of sales performance metrics.

- Excellent communication and negotiation skills.

- Strong team player with analytical and time-management skills.

- Technical proficiency in smart solutions, IoT, and related technologies.

- Familiarity with the Singapore and Asia-Pacific markets.

- Strong problem-solving skills and a customer-centric mindset.

- Fresh graduates are encouraged to apply.

Join us to contribute to our growth and maintain strong company-client relationships across Singapore and the Asia-Pacific region.

Job Summary

We are seeking a detail-oriented and organized individual to join our team as an Invoicing Specialist. The Invoicing Specialist will be responsible for accurately generating invoices, reconciling accounts, and ensuring timely payments from clients. The ideal candidate will have a strong understanding of billing processes, excellent communication skills, and a commitment to delivering high-quality work.

Responsibilities:

Generate and distribute accurate invoices to clients in a timely manner.

Verify billing information and resolve any discrepancies or issues.

Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.

Follow up on overdue invoices and communicate with clients regarding payment status.

Collaborate with internal teams to resolve billing-related inquiries or concerns.

Maintain organized records of invoices, payments, and billing communications.

Assist in month-end closing processes related to invoicing and accounts receivable.

Identify opportunities for process improvements to enhance efficiency and accuracy in the invoicing process.

Stay updated on industry best practices and regulations related to billing and invoicing.

Requirements:

Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.

Proven experience (2 years) working in an invoicing or accounts receivable role.

Strong attention to detail and accuracy in data entry and record-keeping.

Excellent communication skills, both written and verbal.

Proficiency in Microsoft Excel and accounting software (e.g. NetSuite, QuickBooks, Etc.,).

Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Strong problem-solving skills and a proactive approach to addressing issues.

Ability to work independently as well as collaboratively within a team.

Familiarity with billing regulations and compliance standards is a plus.

Location: Jurong/Pioneer

Employment Type: Part-time

Mandatory Skills

· Bachelor Degree in Computer Science, Information Technology, or a related field.

· At least 5 years of experience in Oracle WebLogic Server administration and upgrades.

· Proven experience in planning and executing WebLogic upgrades.

· Strong understanding of WebLogic architecture, deployment, and administration.

· Experience with WebLogic clustering, load balancing, and high availability.

· Proficient in Java and scripting languages (e.g. WLST, Python, Shell) for automation.

· Familiarity with Oracle databases and SQL.

· Excellent problem solving skill and attention to detail.

· Strong communication and collaboration skills.

· Ability to work independently and as part of a team.

Skillsets (Good to have)

· Experience with other Oracle Fusion Middleware products (e.g. SOA Suite, OSB).

· Knowledge of Cloud platforms (e.g. Oracle Cloud, AWS, Azure).

· Experience with CI/CD pipelines and DevOps practices.

• Certification in Oracle WebLogic Server or related technologies.

Brief Job Description

Summary:

• The successful candidate will be responsible for planning, coordinating, and executing the upgrade of our Oracle WebLogic Server environments and ensure the existing application can work as expected in the upgraded Weblogic server.
• This role requires a deep understanding of WebLogic architecture, deployment, and administration. The person will work closely with cross-functional teams to ensure a smooth and successful upgrade process.

Responsibilities:

• Review the 14c release notes to understand the new features, deprecated features and any changes might impact the application.
• Assess current WebLogic configurations, and recommend improvements and optimizations.
• Perform pre-upgrade assessments, including risk analysis, application code change analysis and mitigation planning.
• Plan and execute the upgrade of Oracle WebLogic Server environments.
• Implement the necessary Java code changes to ensure compatibility and integration with the upgraded WebLogic server.
• Develop test plans and perform comprehensive testing of the application and configuration in the upgraded environment.
• Troubleshoot and resolve issues related to the WebLogic upgrade.
• Document upgrade procedures, configurations, and best practices.
• Provide training and support to internal teams on new WebLogic features and functionalities.
• Collaborate with other IT teams to ensure seamless integration and minimal downtime.
• Monitor the application in the upgraded environment for any issues and performance bottlenecks.
• Tune the WebLogic server configurations as needed to optimize performance.

Mandatory Skills

· Bachelor Degree in Computer Science, Information Technology, or a related field.

· At least 5 years of experience in Oracle WebLogic Server administration and upgrades.

· Proven experience in planning and executing WebLogic upgrades.

· Strong understanding of WebLogic architecture, deployment, and administration.

· Experience with WebLogic clustering, load balancing, and high availability.

· Proficient in Java and scripting languages (e.g. WLST, Python, Shell) for automation.

· Familiarity with Oracle databases and SQL.

· Excellent problem solving skill and attention to detail.

· Strong communication and collaboration skills.

· Ability to work independently and as part of a team.

Skillsets (Good to have)

· Experience with other Oracle Fusion Middleware products (e.g. SOA Suite, OSB).

· Knowledge of Cloud platforms (e.g. Oracle Cloud, AWS, Azure).

· Experience with CI/CD pipelines and DevOps practices.

• Certification in Oracle WebLogic Server or related technologies.

Brief Job Description

Summary:

• The successful candidate will be responsible for planning, coordinating, and executing the upgrade of our Oracle WebLogic Server environments and ensure the existing application can work as expected in the upgraded Weblogic server.
• This role requires a deep understanding of WebLogic architecture, deployment, and administration. The person will work closely with cross-functional teams to ensure a smooth and successful upgrade process.

Responsibilities:

• Review the 14c release notes to understand the new features, deprecated features and any changes might impact the application.
• Assess current WebLogic configurations, and recommend improvements and optimizations.
• Perform pre-upgrade assessments, including risk analysis, application code change analysis and mitigation planning.
• Plan and execute the upgrade of Oracle WebLogic Server environments.
• Implement the necessary Java code changes to ensure compatibility and integration with the upgraded WebLogic server.
• Develop test plans and perform comprehensive testing of the application and configuration in the upgraded environment.
• Troubleshoot and resolve issues related to the WebLogic upgrade.
• Document upgrade procedures, configurations, and best practices.
• Provide training and support to internal teams on new WebLogic features and functionalities.
• Collaborate with other IT teams to ensure seamless integration and minimal downtime.
• Monitor the application in the upgraded environment for any issues and performance bottlenecks.
• Tune the WebLogic server configurations as needed to optimize performance.

• 5 days, Jurong, Transport provided
• $2800 - $3500 basic, yearly AWS and performance bonus
• Insurance covered (Medical and dental benefits)
• Career advancement
• Good environment

Description

• Assist in maintaining company Integrated Management System (IMS - ISO 9001, 14001 & 13485 requirements).
• Assist in planning, conducting and/or leading internal Integrated Management System (IMS) audit and handling customer audits.
• Assist in follow up with post audit activities, document findings and raise finding reports, expedite Corrective Actions on audit findings and their closure and verify effectiveness of the Corrective Actions.
• Support and coordinate with respective internal parties to be ready before and during external audits.
• Prepare and update standard procedures and instructions for use within the organization.
• Assist in preparing annual QMS review meeting and materials for presentation.
• Supervise & lead QA Supervisor, QA Line Leader & QA Inspectors for day-to-day operation.
• Plan and maintain training competency readiness of QA Supervisor, Leader & Inspectors.
• Prepare quality reports and documents as assigned.
• Monitor and coordinate equipment’s calibration.
• Ensure inventory of QA samples and documented information issued.
• Assist to resolve quality matters with Operation
• Maintain completeness of Device History Records (DHR) for all healthcare projects.
• Coordinate Corrective Action Request (CAR) for timely and completeness of correction and corrective action(s).
• Other tasks assigned by supervisor (and above)

Requirements:

• Minimum a Diploma in Quality Assurance, Engineering, Manufacturing or equivalent
• At least 1 year of relevant experience
• Positive attitude and a team player

Interested applicants, please send your resume to [email protected]

• 5 days, Jurong, Transport provided
• $2800 - $3500 basic, yearly AWS and performance bonus
• Insurance covered (Medical and dental benefits)
• Career advancement
• Good environment

Description

• Assist in maintaining company Integrated Management System (IMS - ISO 9001, 14001 & 13485 requirements).
• Assist in planning, conducting and/or leading internal Integrated Management System (IMS) audit and handling customer audits.
• Assist in follow up with post audit activities, document findings and raise finding reports, expedite Corrective Actions on audit findings and their closure and verify effectiveness of the Corrective Actions.
• Support and coordinate with respective internal parties to be ready before and during external audits.
• Prepare and update standard procedures and instructions for use within the organization.
• Assist in preparing annual QMS review meeting and materials for presentation.
• Supervise & lead QA Supervisor, QA Line Leader & QA Inspectors for day-to-day operation.
• Plan and maintain training competency readiness of QA Supervisor, Leader & Inspectors.
• Prepare quality reports and documents as assigned.
• Monitor and coordinate equipment’s calibration.
• Ensure inventory of QA samples and documented information issued.
• Assist to resolve quality matters with Operation
• Maintain completeness of Device History Records (DHR) for all healthcare projects.
• Coordinate Corrective Action Request (CAR) for timely and completeness of correction and corrective action(s).
• Other tasks assigned by supervisor (and above)

Requirements:

• Minimum a Diploma in Quality Assurance, Engineering, Manufacturing or equivalent
• At least 1 year of relevant experience
• Positive attitude and a team player

Interested applicants, please send your resume to [email protected]

Job Description:

• Ensure the machine is working correctly, and calibrating the machine to ensure proper measuring.
• Perform incoming, in-process and final inspection as per customer requirement.
• Maintain calibration record of measuring equipment.
• Document inspection results by completing reports and logs.
• Maintain safe and healthy working environment by following standards and procedures.
• Raise non-conformance report if necessary.

Job Requirements:

• NITEC/Higer NITEC in Precision Engineering.
• 2 -3 years of relevant QC experience in a manufacturing environment and knowledge.
• Able to interpret technical/mechanical drawings of geometrical dimensioning and tolerance.
• Able to perform CMM measurement; preferably with Wenzel or Zeiss.

• Responsible for supporting daily warehouse operation, safety requirements, department procedure, continuous improvement project
• Support administration tasks of warehouse operation (incoming, storage, outgoing). ​
• Manage vendor relationship (RFQ, negotiation, PO, service contract).
• Collaborate with shop to meet safety standards in warehouse (HARC, RA, lifting plan, safe work procedure, etc.).
• Lead and drive Root Cause Analyst (RCA) and report out to internal/external stakeholders.
• Drive continuous Improvement project (CI) using Lean Six Sigma tools in warehouse environment
• Review/establish work instruction in warehouse.
• Facilitate and work on the Management of CAPEX for the Singapore facility for Warehouse
• Represent Materials Review Board (MRB) for warehouse and provide the technical support needed for warehouse processes
• Take charge of internal regular inspection of equipment or process (checklist, schedule, etc.).
• Assist in external audit (ISO, API)
• Diploma or higher qualifications holder.
• Proficient in computer skills and Microsoft office (Microsoft Outlook, Excel, PowerPoint)

Veronica Neo Shen Hwa - [email protected]

Personnel Reg No: R1110855

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423

Job Description:

• Manage customer’s RFQ, review quote package
• Collaborate with customers and internal resource to define requirements
• Generate accurate and detailed quote summary for review
• Apply work knowledge to improve quote formats and output efficiency

Job Requirement:

• Diploma / Higher Nitec, preferably in Mechanical or Precision engineering.
• Preferably with 5 years experiences in precision machine shop environment.
• Must be able to interpret technical drawings, BOM and GD&T.
• Review material specifications, surface coating and material pre/post treatment
• Familiar with CNC metal machining process like turning and milling etc.
• Meticulous and excellent with details
• Pleasant personality and able to communicate well with customers for their request.
• Well verse in Microsoft WORDS and EXCEL.

Job Description:

• Manage customer’s RFQ, review quote package
• Collaborate with customers and internal resource to define requirements
• Generate accurate and detailed quote summary for review
• Apply work knowledge to improve quote formats and output efficiency

Job Requirement:

• Diploma / Higher Nitec, preferably in Mechanical or Precision engineering.
• Preferably with 5 years experiences in precision machine shop environment.
• Must be able to interpret technical drawings, BOM and GD&T.
• Review material specifications, surface coating and material pre/post treatment
• Familiar with CNC metal machining process like turning and milling etc.
• Meticulous and excellent with details
• Pleasant personality and able to communicate well with customers for their request.
• Well verse in Microsoft WORDS and EXCEL.

• 5 days, Salary: $2500 - $3000
• AWS, performance bonus, allowances
• Medical/dental benefits
• Transport (to & fro)

Responsibilities:

• Assist in maintaining company Integrated Management System (IMS - ISO 9001, 14001 & 13485 requirements).
• Assist in planning, conducting and/or leading internal Integrated Management System (IMS) audit and handling customer audits.
• Assist in follow up with post audit activities, document findings and raise finding reports, expedite Corrective Actions on audit findings and their closure and verify effectiveness of the Corrective Actions.
• Support and coordinate with respective internal parties to be ready before and during external audits.
• Prepare and update standard procedures and instructions for use within the organization.
• Assist in preparing annual QMS review meeting and materials for presentation.
• Supervise & lead QA Supervisor, QA Line Leader & QA Inspectors for day-to-day operation.
• Plan and maintain training competency readiness of QA Supervisor, Leader & Inspectors.
• Prepare quality reports and documents as assigned.
• Monitor and coordinate equipment’s calibration.
• Ensure inventory of QA samples and documented information issued.
• Assist to resolve quality matters with Operation
• Maintain completeness of Device History Records (DHR) for all healthcare projects.
• Coordinate Corrective Action Request (CAR) for timely and completeness of correction and corrective action(s).
• Other tasks assigned by supervisor (and above)

Requirements:

• Possess minimum a Diploma in Engineering or equivalent
• At least 1 year of relevant experience in Quality Assurance
• Responsible and positive attitude

Interested applicants, please send your resume to [email protected]

Job Responsibilities

**Work in warehouse environment

• Communicate with customer and resolve issues
• Work closely with warehouse operations to ensure timely and accurate movement of inventory
• Ensure system and inventory reports are accurate and well maintained
• Ensure all shipments are delivered on time
• Ensure all invoices are prepared timely and accurately
• Continuous improvements to operation and service level
• Any ad-hoc tasks assigned by superior

Requirement

• at least 1 year experience of warehouse operations
• Teamplayer

Description

• Job location: Jalan Buroh
• 12 months contract with 1 month of completion bonus
• Company Transport at multiple MRT stations
• 5 day work week (Monday-Friday, 8.30am-5.30pm)
• No shift work
• DKSH is a certified Great Place to Work!

Job summary

• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customers

Job Responsibilities

• Check arrival date upon receiving of documents;
• Check with carriers/co-loader for the vessel arrival and surcharges;
• Arrange prepare payment voucher;
• Arrange payment to carriers/co-loader;
• Prepare import permits;
• Providing pre-alerts upon receving documents from counterpart;
• Liaise with transporter to arrange delivery to customers;
• Coordinate with customers and transporter regarding delivery and documentation;
• Invoice issuance to customer in timely manner;
• Filling and archiving documents in system as per audit requirements;
• Update customer whenever there is delay on a daily basis.

Requirements

• Relevant work experience will be advantageous
• Self-discipline, initiative, and able to work independently
• Team player with good interpersonal and communication skills
• Customer Service oriented

KEY DUTIES AND RESPONSIBILITES:

· Responsible for all production and related compliance documentation

· Conduct deviation investigation on batch non-conformabilities and manufacturing failures

· Write detail technical investigation reports with thorough root cause analysis and robust CAPA.

· Implement checks to ensure CAPA effectiveness

· To identify and correct all forms of potential recurring quality issue.

· Work with Quality team on investigation of all market customer complaints

· Communicate and train manufacturing teams to eliminate deviations caused by human errors

· Close engagement with shopfloor technicians to understand daily manufacturing progress and issues.

EDUCATION & EXPERIENCE

· Education Level – Degree holder in Pharmacy, life science or Engineering

· Minimum 3 years relevant experience with pharmaceutical companies. Preferably in a Quality function and a Singapore registered Pharmacist.

· Strong GMP experience: Having already participated and managed audits of external agencies (USFDA, MHRA etc)

· People management: leadership, cooperative, ability to influence

· Excellent critical thinking and problem solving capabilities

· Teamwork, influencing, communication skills, negotiation, conflict management

· Effective problem analysis and problem-solving

Your Job
You will provide support to Manufacturing Integration Engineering (MIE) team.

Our Team
The team works with:

• Internal customers - All functional dept in within Molex.
• External customers - Vendors, suppliers, subcons.

What You Will Do

• Coordinate sample run and product modification sample run request:

1. Includes completing the entire process; preparing documentations, monitoring, tracking and keeping a good record. Courier samples to customers/packing/ store in system and making billing/payment arrangement month-end.
2. Generate reports for sample run costing, packaging tooling records, etc.
3. Manage product drop test process, work with design center and develop packaging, run new samples and co-ordinate with purchasing, process and QA for drop test completion.

• Manage billing/payment arrangements:

1. Includes raising Purchase Requisition through SAP. Tracking of relevant approval Purchase Requisition/ issuance of Purchase Order / monitor process of invoices / Filling.

• Manage Bill of Materials request (ability to read engineering drawing).
• Manage tooling purchase/general purchase requisition.
• Manage courier services, logistic arrangement request.
• Includes clerical support for MIE team.
• Support Purchasing Requisition/ Purchase Order/ Purchase Change request.
• Maintain storage location tidiness with MIE Engineers.
• Any other task assigned.

Who You Are (Basic Qualifications)

• Minimum Certificates/ Diploma holders.
• 1 to 2 years working experience.
• Knowledge of MS-Office/ Excel. Full of initiatives, independent and responsible, with a teamwork spirit.
• Required good interpersonal and communication skills. Meticulous, organized and work well with all levels.
• With positive attitude and eager learner.

What Will Put You Ahead

• Basic technical knowledge added advantage.
• Some SAP knowledge added advantage.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Summary

To ensure complete customer satisfaction with PerkinElmer by providing first level non-technical and basic technical support to customers contacting OneSource Support Services.

Key Accountabilities

Identify & Respond to Customer Inquiries:

• Acknowledge the customer, determine the nature of the call and provide a customer focused first point of contact to answer customer inquiries, establish service calls, or refer customers to other service professionals within PerkinElmer in a way that demonstrates a commitment to total customer satisfaction.
• Initiate outgoing calls focused on requesting and expediting requests for service and scheduling of activities with other Original Equipment Manufacturers (OEM) and Third-Party Vendors (TPV).
• Contact and negotiate the Enterprise Purchasing of all contract and Spot Buy Purchase Orders on a daily basis.

General Customer Inquiries:

• As necessary, refer customer to the correct internal professional to ensure the most effective escalation, transfer or reassignment path, achieving resolution and customer satisfaction.
• Channel product sales inquiries to the appropriate sales/service leader.
• Provide back up support for team members assigned to other customers.

Service Scheduling and Processing:

• Monitor & respond to customer requests, ensuring response times are within the requirements identified in the customer Statement of Work and Service Level Agreement.
• Process requests for equipment service, confirming equipment coverage and service provider, identifying events which will be billable to the customer. Obtain customer purchase orders for billable events before work is started.
• Review and schedule preventive maintenance and other scheduled compliance activities (OQ, PQ and validation) and assign to PerkinElmer engineer, OEM or TPV, working to schedule out 60-90 days in advance of required event.
• Follow up on service events to confirm the event has been completed and the customer is satisfied.
• Move the Basic start date to reflect service dates which have been moved to a future date.
• Utilize SAP, Service Max and/or customer’s system of record, if required, to capture pertinent detail regarding the event.
• Complete follow-up transactions in an organized, detailed, efficient manner, meeting deadlines. Data entry is accurate and errors minimal.
• Collect required customer data and information for account creation and maintenance, equipment adds to the program, deletes from the program, or entitlement changes. Submit via portal for processing.

Purchase Req and PO Creation:

• Obtain required documentation and approval prior to creation of Purchase Requisitions for service requests to be completed by non-PerkinElmer suppliers.
• Identify Customer’s instrument/system-based or technical need & ensure that required documentation is secured prior to purchase requisition release.
• Negotiate and contact vendors for Service, pricing and discounts, according to discount matrix.
• Identify vendor /OEM contract up for renewal, 90 days before renewal
• Work with service delivery team to ensure service delivery goals are met for cost savings, cost avoidance and KPIs (Key Performance Indicators).
• Assist with vendor satisfaction surveys; provide results to service leadership, service provider and customer where appropriate.

Out of Scope Charges:

• Run required reports to identify service events which require charge back to the customer.
• Complete the chargeback process, obtaining customer approvals where required, in advance of PKI customer invoicing.
• Maintain surveillance and escalate to service leadership any instances where billing cannot occur due to pending customer approval or funding issues.

Requirements

• Degree or Diploma in any discipline, or 2 years of experience in a team-based customer service environment.
• Ability to work effectively in a team and individually; organized with great time management skills.
• Excellent verbal and written communications skills.
• Demonstrated experience and proficiency using software for word processing, email, order entry, and others as required. Proficiency in Microsoft Office; SAP, Service Max and Maximo experience desirable.
• Self-motivated individual with strong follow-up skills

Job Description:

- Apply organizational quality systems in manufacturing processes.

- Interpret technical drawings and Technical Specification

- Perform inspection of Maintain Repair Overhaul (MRO) units and preparation of inspection reports

- Identify and evaluate quality problems, relating to the product, process and quality system, to initiate, recommend or provide solution

- Issue of Defect Rectification Notes

- Perform ad-hoc duties assigned from time to time

Job Requirements:

- Diploma/ Nitec in Mechanical/ Electrical/ Electronic Engineering

- Proficient in MS Office & SAP

- Possess Class 3 driving license.

- Knowledge of military vehicles or weapon will be advantages

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The Technical Operations Specialist is responsible to perform Manufacturing operational readiness activities which include, but not limited to, temporary Change Requests, SOPs, pre-campaign trainings and other associated tasks that are required prior to and during process campaigns. The Technical Operations Specialist is also involved in driving continuous improvement initiatives within Manufacturing.

The individual should have excellent communication skills and should be able to demonstrate agility with changing priorities on deliverables.

Key responsibilities:

• Initiate and complete temporary Change Requests along with corresponding redlining of batch records prior to the start of a required process run.
• Responsible for creation and revision of Manufacturing Standard Operating Procedures (SOPs) and other associated documents such as Performance Measures (PMs) etc.
• Create pre-campaign training package prior to upcoming campaign for operation related learnings from previous campaigns.
• Participate or Lead and facilitate continuous improvement initiatives pertaining to Manufacturing.
• Manage the execution of any other operational activities such as CAPAs, change request tasks, draft protocols for wet test execution, CSCC initiation etc. as assigned.
• Support with other activities such as defective material inspection and audit support.
• Collaborate interdepartmentally to drive assigned tasks to completions.
• Manage existing systems to track status of existing tasks such as SOP revisions, CAPAs/Change Requests to ensure timely closure.
• Identify areas of improvement and initiate tangible initiatives within Manufacturing leading to business aligned benefits.
• Provide guidance and mentorship to junior members of Tech Ops Team.
• Perform any other duties as assigned by your Lead/ Manager.

Key requirements:

• Degree in Engineering (Chemical/ Biochemical) or Science (Biochemistry/ Chemistry/ Microbiology) related disciplines preferred.
• Knowledge of Engineering and Biopharmaceutical processing.
• Familiarity with FDA & EMA GMP and regulatory requirements.
• Strong communication skills – Clear and concise communication with internal and external stakeholders, effective communication of change management.
• Excellent written and oral presentation skills.
• Able to lead and effectively facilitate projects with cross-functional department involvement.
• Track record in completing projects under tight timelines.
• Strong proficiency in standard Microsoft Office applications e.g. MS Word, Excel and PowerPoint.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Order Processing Specialist

LODEC ASIA (TRADING AS NILO ASIA) PTE. LTD.

Jurong East

Job Description

Lodec Asia (trading as NILO Asia) Pte Ltd is an international trading company with offices in Singapore, Germany, Shanghai, Thailand, and South Africa specializing in non-ferrous semi-finished metals such as Aluminium, Copper, and Brass products. We proud ourselves with a young driven team and fast-growing business.

For our office in Singapore we are looking for a Order Processing Specialist for the South American and European Market

Job Description:

Manage the day-to-day administrative tasks related to orders and the logistical aspects of moving cargo. Enter orders into SAP, issue shipping documents, and communicate with customers and suppliers regarding open orders. Provide administrative support to the sales team.

Primary Accountabilities

- Manage order processing in SAP, arrange shipments, issuing order supporting documents, prepare full set of shipping documentation

- Communication with customers and suppliers on delivery related matters

- Coordinate and arrange shipment via Sea-, Train-, Airfreight

- Vendor management, including freight forwarders and cost suppliers

- Responsible for Purchase Orders in terms of documentation and planning

- Proactive communication with customers & suppliers as well as freight forwarders on all levels

- Communication with Finance Department concerning accounts related matters

- Assist Sales Personnel with issuance of Quotations & Enquiries

- Handling of material claims

- Attend to incoming calls and emails

- Any administrative duties that might be assigned from time to time

Requirements

- Min 3 years of experience in Sales & Order Processing in a fast-paced work environment

- Fluent in English and preferably one other language

- Proficient in MS Office applications

- Strong communication skills

- Must be Singaporean or Permanent Resident

- Must be able to work with minimal supervision with a proven ability to multi-task, respond to needs quickly and efficiently as well as prioritize work with a strong attention to details

- Must have team spirit

- Willingness to make decisions and ability to take responsibility

- Possess a can-do attitude, proactive and solution-oriented

Job Highlights

• Hybrid 2 days a week work from home
• Company transport provided at multiple MRT stations

Job Description

• Provide end user support for SAP and IT applications
• Involve in resolving incidents, problem management and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction
• Documentation of business requirements and application design such as user guides, functional specifications, technical documentation, sign offs, etc
• Perform systems unit tests and assist end users in User Acceptance Test for change requests and projects
• Collaborate with Group IT on project requirements and standards
• Assist and support in project implementations in SG
• Liaised with external parties for integration interfaces
• Prepare training materials and conduct training to users

The Successful Applicant

• Bachelor's degree in Information Systems or equivalent
• 1-2 years’ experience in SAP related environment is preferred
• Proficient in ITIL - Incident and Problem Management, Change and Release management,
• Good knowledge in any of the following SAP modules, SD, MM, FICO, WM/EWM, PP, BI tools
• Experience in end user support
• Excellent analytical and problem-solving skills
• Excellent communication skills
• Good understanding of IT Service Management processes