Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is actively searching for a Customer Experience Specialist to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively and promptly.
• Follow up closely with internal parties for resolutions.
• Proactively escalate query trends, potential issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future problems.
• All customer service request and any follow-up interaction is logged into CRM accurately and timely.
• Assist in processing and invoicing Local and Export spare part orders.
• Preparation and generation of weekly customer service report, weekly and monthly report to BU and HOD.
• Spare parts inventory management.
• Perform other assigned duties and/or project work.

The ideal candidate will need to have the following qualities and experience:

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mind-set with a “CAN-DO” attitude, and passion to deliver quality customer service.
• Possess excellent phone etiquette, comprehension, communication, and interpersonal skills.
• Proficient in Microsoft Excel, Word and PowerPoint.
• Experience in SAP will be an advantage.
• On-the-job training will be provided to ensure proficiency in role requirements.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

• Respond promptly and professionally to high-priority complaints or concerns escalated by internal departments or external stakeholders, ensuring a service-oriented approach.
• Act as a key point of contact between internal departments and external entities (e.g., citizens, businesses, and other government agencies) to resolve issues efficiently and effectively, with a commitment to delivering high-quality service.
• Ensure that all written communications adhere to relevant laws, regulations, and agency policies, while reflecting the agency’s commitment to quality service.
• Maintain detailed and organized records of escalations, including actions taken, outcomes, and follow-up requirements, to ensure accountability and continuous improvement in service delivery.
• Identify trends and recurring issues in escalated cases, and provide feedback to improve processes, policies, and communication strategies that enhance the quality of service. Prepare concise and insightful written briefs on complex escalated issues, offering recommendations that prioritize both resolution and service quality.

Requirement:

• Bachelor’s degree in Communications or similar related field.
• At least 2-3-years of experience in a writing or communications role
• Demonstrated ability to manage escalations and sensitive situations with tact and professionalism.
• Exceptional written and verbal communication skills.
• Ability to manage multiple tasks and work under pressure to meet deadlines.
• Experience in dispute resolution or customer service
• Analytical skills to assess complex issues and recommend solutions.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/9402

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Role Overview:
As a Client Success Specialist, you will be at the forefront of our customer interactions, playing a pivotal role in shaping their overall experience with our brand. You’ll serve as the frontline ambassador of our brand, our primary point of contact for customers, addressing inquiries, resolving issues, fostering meaningful connections, and contributing to our larger vision of global empowerment.

This is a work-from-office position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.

Key Responsibilities:

• Provide exceptional customer service through various channels, including client’s chat, over the phone, email, embodying the values of BeFound in every interaction.
  Support clients’ skincare journey and build strong relationships by understanding their skincare needs and replying to their enquiries promptly.
  Resolving client issues and concerns with empathy and professionalism, going the extra mile to exceed their expectations and build brand satisfaction and loyalty.
  Collaborate with cross-functional teams to enhance the overall customer experience, contributing ideas and insights to support our mission and values.
  Proactively seeking feedback from customers to identify areas for improvement and contributing to initiatives aimed at enhancing the overall client experience.
  Oversee on-site operations, ensuring smooth and efficient interactions to enhance client. experience.
  

Qualifications:

• Previous experience in a customer service or customer-facing role preferred.
• Passion for skincare, makeup, and beauty education is a bonus.
• Having a heart for people, takes the initiative to go the extra mile in delighting our clients.
• Strong communication skills, both verbal and written
• Strong interpersonal skills with the ability to build rapport and establish trust with clients.
• Empathetic and patient demeanor, with the ability to actively listen to customer needs and concerns.
• Creative problem-solving skills and the ability to think outside the box to find solutions independently that delight clients.
• Ability to thrive in a fast-paced, dynamic environment, with a willingness to adapt to change and take on new challenges.
• Able to work on Saturdays (5.5 days work week).

What We Offer:

• A work-from-office environment in a fast-growing, pioneering start-up.
• Opportunities for career trajectory as a Skincare Analyst.
• A supportive and collaborative team culture that celebrates each other’s success.
• Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Roles & Responsibilities

• The role will focus on project delivery and implementation for security related products across infrastructure and systems.
• Will also perform configuration, testing and maintenance support for the security devices.
• Experience in Information Security Risk Management, Vulnerability Management and Assessments.
• Serve as the Technical Support expert and capable of handling escalations, incidents, outages and infrastructure challenges.
• Operate, manage and support the IT infrastructure and services implemented to meet prescribed service levels
• Ensure that project implementation and operations are aligned to client technology standards and policies

Qualifications:

• Diploma / Degree in Computer Science, Computer or Electronics Engineering or Information Technology or related disciplines
• More than 2 years of relevant IT experience in implementing and managing complex IT infrastructure systems and services for commercial and Singapore government agencies
• CISSP/CCSP/CISM/CCSK certification or its equivalent is preferred
• Possess good technical skills with working knowledge and experience on cybersecurity technologies and tools - PAM (CyberArk), DAM (IBM Guardium, Imperva SecureSphere DAM), SIEM (Splunk, IBM Qradar, Endpoint (Trend Micro, Carbon Black) and VA scanner
• Familiar with IM8 policies
• Excellent problem-solving and analytical skills

Benefits:

• Attractive Salary Package: Earn up to $5,200 basic plus transport allowance and AWS, with variable bonuses for top performers.
• Flexible Work Arrangement: Enjoy a 5-day work week with flexible and staggered hours, allowing a better work-life balance.
• Professional Growth: Opportunity to work with a global leader in the automotive industry and contribute to high-level SAP projects.
• Innovative Work Environment: Collaborate with international teams and participate in global carline projects.
• Comprehensive Benefits: Competitive remuneration package, medical coverage, and various leave benefits.

Job Description: Join a global market leader in automotive components, as a SAP Specialist. In this role, you will provide critical support and consultative advice on SAP-related business functions and processes, manage SAP vendors, and work on system enhancements. This position is perfect for individuals with experience in SAP and a desire to work in a fast-paced, global environment.

Roles & Responsibilities:

• Collaborate with business teams to identify SAP system requirements and improvements.
• Provide L1 and L2 SAP support for FICO, SD, and MM modules, and follow up on L3 incidents.
• Liaise with SAP vendors for Application Management Services and manage third-party add-ons.
• Track project timelines, cost, and requirement changes while preparing management reports.
• Participate in SAP projects, from enhancement to post-go-live support, ensuring smooth rollouts.

- Building, developing, and measuring performance of key metrics to generate insights

Conducting data-driven research to resolve reported problems to determine their root cause using internal tools.

- Providing data-centric recommendations to stakeholders on how to solve business problems and to help them make holistic decisions.

- Defining, structuring and summarising large amounts of qualitative and quantitative data into digestible information for all types of audiences via reports, dashboards, and interactive visualisation.

- Collaborating with key stakeholders on various data science and content integrity quality management projects

- Leading communication both internally and externally, ensures the good running of various quality improvement workflows and workstreams with project management carried out

- Providing thought Project Management Capability to the wider MI team, evangelizing cross-functional collaboration and owning a number of shared goals with partner teams.

Qualifications

- Minimum Qualifications:

- BA/BS degree.

- 5 years of experience working in program or project management.

- Experience in program management on cross-functional projects.

- Experience in stakeholder management.

- Working experience in content moderation and enforcement quality or similar domains.

- Experience in leading data-driven projects.

- Experience in providing data insights.

- Excellent analytical skills with SQL experience.

- Excellent written, verbal, and professional communication skills.

Are you ready to embark on a new delivery frontier? Quikbot Technologies is breaking new ground in revolutionalising deliveries in urban space through the use of robots and various IOT services.

We are seeking to a Operation Officer / Specialist to join us on this exciting journey.As a key player in our cutting -edge operations, you will be part of a team that is applying new technology to traditional delivery services.

If you are keen about robotics or would like to explore the opportunity of being part of revolutionary service provider, that is great chance to start that journey with us. Find us more at https:// www.quikbot.ai

Job Scope:

1) To ensure Robot operates smoothly during deployment

2) To trouble shoot / reset robot if encounter problem during deployment operation

3) To monitor and ensure Robot delivery to destination

4) To observe and provide assistant to customer when retrieving merchandise from the Smart locker

Occupation

HUB OPERATIONS SUPERVISOR (LOGISTICS)

5) To collect merchandise from participating retailer upon received pick up notification

6) To follow robot on it deployment route and ensure safety of the passer-by

7) To ensure robot return to the battery charging station and start charging

8) To check Smart locker is empty before returning to the charging station

9) To Retrieve un-collected merchandize from the locker and deliver to the customer manually

10) To work on the backend to upload merchandise to the E-com apps

Requirement:

1) ITE or Diploma certification

2) IT savvy, mechatronic background will be a plus

3) Candidate require to walk for at least 3 to 4 hours to ensure robot delivery to destination

4) Able to communicate well in English and Chinese is essential, as candidate is required to read and understood the Chinese version of Manual of robot.

5) As this is customer facing, candidate need to have a polite and humble and responsible .

6) Understand how internet, WIFI, Bluetooth connection and how the connection and APPs works.

JD

· Manage PO and SO: including releasing orders, liaise with Supplier /Contract Manufacturer on order commit/delivery, reschedule/cancellation, rebalancing, shutgate, buyahead and critical parts.

All commits and changes needs to be updated in SAP accordingly

· Check the new orders & hub orders & hub pulls transmitted by the Contract Manufacturer daily via a report downloaded from the system or email communication

· Create and complete in SAP. The information is provided by Client in a form of a data matrix in an excel spreadsheet.

· Coordinate with GCM/Supplier/Contract Manufacturer in resolving pricing and shipment discrepancy [if any]

· Perform order book reconciliation and send email to Supplier & Contract Manufacturer and post to BOX

· Perform price refresh for purchase order on monthly basis

· Buy/Sell Part number set up in SSA tool and SAP MDT

· Verify & update the sales order sell price in the system before forwarding shipment documents to logistics for processing

· Update the Dates of Supplies in the shipment documents to Logistics for processing

· Liaise with Freight Forwarders to arrange shipment delivery from Suppliers to Customers

· Maintain accurate and auditable records/database/documentation in centralize file

· Reports: Generate and publish all Operations [KPI] and Inventory reports into BOX (List of reports : WMS, Inventory, Uncommit, Handsfree, FBL1, Shutgate, GR/IR mismatch, shipment, DCF, GAP, OTD, OTA, measurement review report, price change report)

· Any other tasks requested by manager

· 90% of the orders are automated, 10% are manual orders (for fully manual, completion of order is about 10min, if partially manual, completion is 5min)

About our client: Our client is a manufacturer of offshore drilling and production equipment that is well-suited for use in deepwater applications.

About the role:

• Actively advising on the promotion of a positive HSE culture to serve the effective implementation of all procedures.
• Participate in the inspection of fire extinguishers, slings, guayas, shackles, vehicles, security and emergency systems.
• Analysis and monitoring of preventive action reports (rap).
  Supervise that the ART is prepared and appropriate according to the work activity being carried out.
• Advising management on procedures to ensure that the offices, workshops, other premises and all facilities operated by the company comply with the policies and legal requirements.
• Advising line management and supervisors of HSE issues.
• Providing assistance regarding Systems of Administration to HSE Department.
• Liaising with the relevant authorities on all matters pertaining to health, safety and the environment.
• Investigate incidents and analyse trends as required as well as providing recommendations and corrective actions where required.
• Liaising with supervisors, line managers and external agencies re: OH&S training and course content (training profiles) and delivering HSE training as determined.
• Evaluating the effectiveness of in-house health, safety and environmental training.
• Maintaining databases and collating consultation documentation for documents contained within the OHSMS / EMS.
• Conducting internal audits / site inspections re OH policy / procedure, risk assessments and work procedures. Attending client / company / external audits as required Collating documented evidence for close out of actions on investigation reports, CPAR’s and internal and external ISO audits.

About you:

• Bachelor's degree in Occupational Health and Safety, Environmental Science, Engineering, or related field.
• WSHO (Workplace Safety and Health Officer) registered.
• Experience in health, safety, and environmental management, preferably in the oil and gas sectors.
• Strong knowledge of HSE regulations and standards.
• Excellent communication and interpersonal skills.
• Ability to conduct audits, inspections, and deliver HSE training.
• Proactive and detail-oriented approach to safety and compliance.

Other:

• Work location: Tuas (pick-up transport provided)
• Work hours: Monday to Friday (8am to 5.15pm)

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are looking for a detail-oriented and proactive IT Operations Specialist to join our team. In this role, you will be responsible for managing and enhancing our IT infrastructure and applications. You will handle operational tasks ranging from deployment to security management, ensuring that our systems are efficient, secure and reliable.

Responsibilities includes but are not limited to:

1. Managing and executing operational tasks relating to IT infrastructure, systems and applications.

2. Performing deployment activities, including software installation, configuration changes and system updates/patches.

3. Ensuring the security and stability of IT systems by applying patches, security updates and conducting vulnerability assessments.

4. Monitoring system performance, troubleshoot issues and provide timely resolution to minimize downtime and maintain optimal system functionality.

5. Collaborating with cross-functional teams to identify and implement process improvements and automation strategies.

6. Maintaining documentation of system configurations, procedures and troubleshooting steps.

Requirements:

· Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

· Proven experience in IT operations, systems administration or a similar role.

· Strong knowledge of operating systems (eg. Windows, Linux), network protocols and server hardware.

· Understanding of security principles and best practices, including patch management and vulnerability assessment.

· Proficiency in scripting languages (eg. PowerShell, Python, Bash) to automate tasks and streamline operations.

· Ability to assist with troubleshooting issues and propose resolutions.

· Good communication skills with the ability to collaborate effectively with technical stakeholders.

· Strong attention to detail.

Highlights:

• Contract Duration: 12 months (start in Jan 2025)
• Salary range:$3500 - $4500 (per month)
• Working location: Novena
• Working hours: Monday – Friday; 8:30am – 6pm

Requirements:

• Degree holders
• 1-3 years of Payroll and/or Accounting experience
• Good liaising and communication skills

Description:

• Process and manage payroll-related matters.
• Work with various departments to handle enquiries from the public for various matters like retirement-related claims enquiries.
• Process post-retirement and service injury process.
• Review and streamline current workflow. Enhance the system to minimize manual process.
• Other payroll & accounting duties assigned.

Interested applicants, please apply via the job portal or forward your CV to [email protected].

Giovanna Widjaja

Outsourcing Team

Reg No: R22108890

BGC Group Pte Ltd

EA Licence number: 05C3053

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Purpose

Are you passionate about connecting customers with products that meet their needs? Join Great Eastern as a Product Specialist, Telemarketing, where you'll have the opportunity to market personal line products to OCBC customers through outbound efforts and provide exceptional service for inbound sales inquiries.

You will also take charge of achieving sales goals and finding new ways to grow your customer base with cross-selling and up-selling strategies.

The Job

· Achieve sales target KPIs, call quality and operational standards;

· Identify opportunities for cross-selling and up-selling;

· Handle and follow up with customer enquiries with confidence;

· Convert leads provided by the bank to sales through telemarketing activities;

· Ensure calls are conducted with full adherence to regulations and in line with Quality Assurance standards;

· Liaise with internal departments on policy fulfillment;

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Confident communicator with excellent verbal and written skills

· Comfortable with outbound calls and stakeholder interactions

· Strong persuasion and negotiation skills

· Patient and resilient to handle rejection and objections

· Independent, organized, and positive worker with excellent interpersonal skills

· Good team player with ability to multitask and meets high service standards;

· Proficient in Microsoft office and able to mulit-task to efficiently reply to enquiries; Meticulous in documentation and fulfillment work

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

· Minimum GCE ‘O’ Level / Diploma;

· Relevant insurance certifications such as BCP, PGI and HI will be preferred;

· Prior experience in the insurance industry will be advantageous;

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

· Day-to-Day Helpdesk Support: Provide technical support for daily helpdesk operations, ensuring smooth and efficient service delivery.

· Incident Management: Handle complex technical incidents and collaborate with Level 2 (L2) support teams to resolve issues within the agreed Service Level Agreement (SLA) timeframe.

· Performance Monitoring: Oversee staff performance, ensuring service level targets are met, and address discrepancies or complaints with corrective actions as necessary.

· Experience Requirements: Minimum of 8 years of experience in system/servers (VMware/Hyper-V) with a proven track record in networks (LAN/WAN, Cisco Routers & Switches, firewall).

· Cybersecurity Exposure: Strong exposure to Cyber Security, SIEM, and vulnerability assessment is a must.

· Operational Communication: Provide timely and accurate updates to staff on operational changes, ensuring all team members are informed.

· Product Onboarding & Reporting: Collaborate with the product manager to facilitate product onboarding and prepare detailed monthly reports for management.

· System Monitoring: Monitor system alerts and abnormal behaviours, following incident isolation procedures to identify, verify, and resolve issues.

· Ticket Management: Manage the entire lifecycle of incident tickets—from creation and updates to escalation and final resolution—ensuring proper closure.

· Post-Change Health Checks: Perform health checks after system changes to verify stability and functionality.

· Script Review & Improvement: Review and optimize operational scripts for improved efficiency.

· Reporting & Compliance: Consolidate records for reporting, analytics, and audit purposes.

· Network Support: Provide support and maintenance for network infrastructure (LAN/WAN, Cisco Routers & Switches, firewall).

· Collaboration with System Engineers: Assist system engineers in supporting Windows Servers (VMware, Citrix, etc.).

· Documentation and Procurement: Create IT guides/SOPs and manage IT asset procurement and vendor management.

· Vendor Management: Manage external vendors, ensuring adherence to service level agreements.

· Security Coordination: Coordinate and establish security structures and IT controls to protect the company's information networks.

RESPONSIBILITIES

• Work with Project Implementation Team and support the Contact Centre System in a collaborative environment.
• Engagement with Client.
• Manage post implementation support whenever required.
• Use creative and innovative solutions to solve client problems.
• Problem solving in identifying problems on systems with data gathering and analysis and provide technical solutions.
• Development or customization of application development codes.
• Write the code that you are proud of and the code must be maintainable and testable
• Maintains security, integrity, and business continuity controls and documents.
• Ensure compliance to policies, processes and standards, both internal and clients’ organization

REQUIREMENTS

• Proficiency in Cisco CVP IVR development using Callstudio and maintaining the IVR applications in Production system.
• Proficiency in Java, Javascript or other languages used for customization.
• Good in Java programming language to develop applications in IVR and Finesse.
• Proficiency in RESTful API.
• Basic understanding of Finesse Gadget customization.
• Experience in MS SQL and Maria Databases.
• Good to have Spring boot framework knowledge.
• 2-5 years of software development experience in Java.
• Good Experience in Node JS.
• Good Experience in SQL Query.
• Good Understanding of relational database modelling concepts.
• Able to work independently as well as in a team when dealing with support cases.
• Contact Center exposure will be highly preferred.
• Experience from System integrator environment preferred.
• A keen technology trend follower and able to propose how these emerging technologies can be adapted in project.
• Familiar with Software Development Lifecycle, and Agile methodology
• Source code management
• Self-starter attitude is a must.
• Able to work in areas outside of your usual comfort zone and get things done quickly
• Exceptional communication skills and able to present and demonstrates solutions to clients
• Polite and able to communicate well to the clients; Client-oriented.
• Analytical and possess good troubleshooting skills.
• Willing to work in extended hours and weekend activities.

As a Governance Risk and Compliance Specialist to join our team, this role is crucial in developing and maintaining a robust culture of technology and cybersecurity risk governance across our organization.

The ideal candidate will have at least 5 years of relevant experience in ICT cybersecurity, data security, audit management, governance, and risk compliance management. He or She will be responsible for providing expert advice on cyber security requirements, reviewing and establishing ICT policies, and supporting various aspects of our tech governance framework.

• Develop the culture of Tech risk governance and management across the organisation, and ensure proper accountability in the management, tracking and reporting of tech and cyber risks.
• Provide subject matter advice to internal stakeholders on cyber security requirements that the Authority is required to comply with, including Client internal policies and standards, as well as policies and standards from GovTech and Cyber Security Agency of Singapore.
• Review and establish ICT policies and process controls and conduct compliance checks.
• Support team lead and work with internal stakeholders to:

• Track and monitor tech projects and initiatives to meet compliance requirements.
• Track and monitor of Key Risk Indicators and Control Self-Assessment as part of Tech governance framework.
• Track and monitor incident reporting, including reviewing, monitoring, and reporting on the corrective measures and improvement areas.
• Participate in consultation and conduct gap analysis against new or revised requirements.
• Assess and seek waiver approvals for deviations and risk treatment strategies.
• Organise risk forums, including monitoring of action plans.
• Coordinate and facilitate IT / cyber security audits.

o   Track remediation plans to address audit findings.

o   Follow up on remediation actions, security and risk assessments with respective stakeholders and project and application managers.

• Good years of relevant experience in ICT cybersecurity, data security, audit management, governance, risk and compliance management
• Relevant certifications in IT governance, IT audit, cyber or data security (e.g. CISSP, CISM, CISA, etc.) preferred.
• Ability to work with cross-functional, multi-disciplined team to operationalise monitor security policies and procedures.
• Knowledge of Instruction Manual 8 and CSA Cybersecurity Code of Practice preferred.
• Technical knowledge of security vulnerabilities, validation of remediations and risk assessments.
• Relevant experience in data visualisation and analytics..

Responsibilities

• Ensure timely and accurate recording of suppliers’ invoices and employees’ claims into ERP system
• Check the invoices in the Procurement-to-Pay System, Coupa, and ensure all invoices are taken into ERP system
• Liaise with suppliers and business divisions on any discrepancies in invoices and other supporting documents
• Follow up with accrual of expenses incurred by the company where invoices have not been received
• Process suppliers’ payments, including generating payment vouchers, preparing cheques and online payments
• Close follow up with payment approvers to complete the payment process
• Assist in supplier reconciliation
• Assist in preparation of AP schedules
• Participate in the month-end / year-end closing process and ensure timely completion of the closing process
• Any other tasks assigned by Team Lead / Finance Manager

Requirement:

- Diploma / Degree in Accountancy or relevant discipline

- Minimum 3 - 6 months of accounting exposure

- Training will be provided.

- Location: Redhill MRT

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Our client is one of the leader in the banking industry, they are seeking for an organisational development specialist to join the team on a 12 month contract.

Location: Central

Salary up to $6500

Job Overview:

We are seeking an experienced and dynamic Culture and Well-being Specialist to join our team. The ideal candidate will be a strategic thinker, strong implementer, skilled facilitator and an agile self-starter who thrives in a fast-paced environment. You will play a key role in designing and implementing group-wide strategies, fostering a strong organizational culture and uplifting the workforces’ well-being.

Key Responsibilities:

• Design and Implement Culture Interventions: Diagnose, design and deliver fit-for-purpose interventions to enable our leaders, managers and employees to demonstrate the desired behaviours
• Drive and manage employee well-being in a holistic approach: Execution of well-being strategy, approach and interventions
• Facilitate Workshops and Webinars: Lead interactive workshops and webinars sessions for employees and leaders.
• Change Management: Support organizational change by developing and implementing strategies to guide employees through transitions, ensuring effective communication, employee engagement, and a smooth adaptation process.
• Project Management: Lead cross-functional projects, ensuring timely completion, stakeholder engagement, and delivery of expected outcomes. Manage project timelines, budgets, and resources.
• Data-Driven Decision Making: Utilize employee feedback, surveys, and performance metrics to assess organizational needs and effectiveness of interventions. Use data to make informed recommendations for continuous improvement.
• Stakeholder Collaboration: Partner with leaders, HR teams, and other stakeholders to align initiatives with business needs and ensure seamless implementation across departments.

Requirements:

• 5+ years of experience in Organizational Development or a related role with a proven track record of delivering successful OD programs and initiatives.
• Project Management Skills: Demonstrated experience in managing cross-functional projects, including the ability to manage multiple priorities, deadlines, and resources effectively.
• Facilitation Skills: Strong workshop and group facilitation experience with the ability to engage diverse audiences, encourage participation, and manage group dynamics.
• Change Management Expertise: Familiarity with change management principles and the ability to guide teams through organizational change effectively.
• Self-Starter: Highly motivated, independent worker with the ability to take initiative and drive projects from concept to completion.
• Growth Mindset: A passion for continuous learning and improvement, with the ability to inspire the same in others.
• Analytical Thinking: Strong ability to analyze data and trends, draw insights, and make informed decisions.
• Excellent Communication Skills: Strong verbal and written communication skills, with the ability to influence and build relationships at all levels of the organization.
• Collaboration: Experience working in cross-functional teams, with the ability to partner with HR, leadership, and other departments to achieve shared goals.

Our client is in Scientific and Medical industry. Due to their current expansion plan, they are looking for a RA Specialist to join their Regulatory, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of RA Specialist:

• Ensure compliance with regulatory standards for medical devices and biotechnology products, preparing and submitting necessary documentation.
• Assist in product registration, renewal, and change submissions, liaising with regulatory agencies and suppliers.
• Develop regulatory strategies and provide guidance during product development for timely market access.
• Maintain accurate regulatory documentation and records for submissions and approvals.
• Support Quality Assurance to ensure regulatory compliance and participate in audits when needed.
• Collaborate with internal teams to integrate regulatory requirements into product launches and provide regulatory training.
• Identify regulatory risks and develop mitigation strategies for product marketing and commercialization.
• Monitor post-market safety data, reporting adverse events as required by authorities.

Requirements:

• Degree in Life Science or related field
• Relevant 3 to 5 years experience in handling regulatory affairs for similar industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Operation Executive (Logistic Support)

Location: Penjuru Lane

Salary: $2,800 - $3,100

Working days: Monday - Friday

Working hours: 8:30am – 5.30pm

Responsibilities:

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Monitoring vessel movement with agent and via Portnet system
• Liaise closely with customer, plant operator on order status and loading schedule
• Planning and deployment of task to driver with ensuring the given KPI met and to control and maintain smooth operation throughout job supply till completion
• Prioritize urgent request and ensure deliveries are made on time
• Prepare and check all shipping documents processing via Portnet & Jurong Port online to ensure that they are complete and comply with customers requirement to ensure deliveries are fulfilled
• Check and verify driver’s and supply team trips form with deployment after job completion
• Attend to customer’s enquires relating to documents, e.g., delivery receipts / proof of delivery within lead time given
• Ensure all drivers are aware of specific customer requirements and monitor GPS tracking system to keep track of the progress that drivers make along the assigned routes
• Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
• Incident / investigation report submission when there is a requirement
• Able to handle fleet of Prime Movers and drivers
• To standby / handle 24/7 duty phone (rotation) during operations

Job Requirements:

• GCE ‘A’ level or Diploma holder on Logistics / Supply Chain Management
• At least 3 years relevant experience in 3rd party logistics, preferably in Traffic Planning & work force Planning & Allocations
• Proficiency in Microsoft Office: Power point Presentation, Excel & Word

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Overview

Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from? Are you passionate about cybersecurity? Do you enjoy working on a high-performing, fast-paced sales team? Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes? Are you ready to join the team that is at the leading edge of innovation at Microsoft? If so, we are looking for you!

The Microsoft Security organization’s mission of making the world a safer place has never been more important. As threats become more frequent and sophisticated, we must work to keep our customers safe through our Security Solutions. The Solution Specialist Unit team within the Microsoft Security organization is at the forefront of this effort, engaging directly with customers to contribute to their success. As the largest security company in the world, we are ideally placed to think outside the box to help our customers make the world a safer place.

As a Security Technical Specialist, you will be a senior technical sales leader and trusted customer advisor, working with cutting-edge security technologies such as Microsoft Defender for XDR and Sentinel. You will lead a v-team of other internal, partner and consulting resources to help map Microsoft solutions to customer security challenges and priorities, demonstrate and prove our solutions, and win the technical decision enabling the team to achieve/exceed quarterly and annual revenue targets. You will help solve complex security challenges for our customers, enabling them to help modernize their security architecture and posture.

Responsibilities

• Primary technical point of contact for potential customers during the sales process, owing and driving technical win for security opportunities
• Deep technical understanding of cloud security architectures, solutions/technologies including Microsoft M365 Defender, Defender for cloud and Sentinel and expertise in extended detection and response (XDR), zero trust and cloud security solutions and architectures
• Remediate blockers; leads and ensures technical wins for Microsoft Security and adjacent technologies. Engages with and reaches out to customers proactively and independently; builds credibility with customers as a trusted advisor for Microsoft Security; and searches for and uses Microsoft Security customer references; and facilitates handoff to customer success for post sales deployment.
• Develop strategies and recommendations to improve the client's security posture, shapes technical win plan and tailors Microsoft messaging to audience for security opportunities. Enhances team capabilities for extended detection and response (XDR), zero trust and cloud security and develops differentiated compete strategies for Microsoft Security for assigned customers.
• Lead technical presentations, demonstrations, workshops, architecture design sessions, explain, demonstrate, and architect the solution to help solve customer security challenges and priorities.
• Drives cross-workload support for Microsoft solutions for security. Leverages insights and coaches' teams to align new or changing technology to customer security needs.
• Responsible for engaging with other teams within and outside the organization throughout the sales cycle. Engaging partners in sell-with scenarios and supporting their technical capabilities is key to scaling solution delivery.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or related
• 6+ years technical pre-sales, technical consulting, or technology delivery, or related experienceOR equivalent experience.
• 5+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
• 7+ years of technical pre-sales, technical consulting, or related experienceCloud Computing: Infrastructure as a Service (IaaS), Platform as a Services (PaaS), and Software as a service and understanding of one or more cloud security standards and frameworks such as CIS, NIST, CSA, etc.,
• Experience and passion for learning (technical and professional skills); implementing practices from others; trying, failing, and learning from both successes and failures; sharing practices and knowledge for others’ benefit
• Certification in Microsoft 365 Security Administration or Azure SecurityOne or more of Industry certifications such as CISSP, CCSP, IAAP, etc. Is preferred
• Security Information and Event Management (SIEM) systems; Next Gen Web Application Firewalls and Secure Web Gateways; Threat detection technologies; Log analysis and Incident Response; Cloud security technologies, architectures and concepts such as Zero Trust, cloud security posture management, cloud workload protection, Cloud code security and Cloud infrastructure entitlement management

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Summary

We are looking for a Cyber Security Engineer who will be responsible for monitoring and responding to cybersecurity threats for systems, applications and Infrastructure. This role requires a solid understanding of incident response and security investigations.

Mandatory Skill-set

• Degree in Computer Science, Information technology and related discipline;
• Has at least 5 years in security operations, with a preference for vulnerability assessment & incident management experience;
• Familiarity with security products and network devices;
• Capability to perform vulnerability assessments and penetration testing;
• Experience in preparing tender specifications for security operations centre and creating SOP for incident response;
• Understanding of TCP/IP, DNS, web, and wireless security architectures;
• Experience with intrusion detection systems and security event analysis;
• Ability to engage and communicate clearly with peers in discussions and meetings;
• Ability to work independently and as part of a team

Desired Skill-set

• CISSP, CISA, CISM CompTIA Security+ or equivalent professional certifications.

Responsibilities

• Analyze security tools, systems , applications and Infrastructure to detect possible weaknesses and suggest potential remediation;
• Source, manage and oversee the external service providers to conduct annual vulnerability assessment and penetration testing;
• Follow established procedures to manage security alerts and coordinate with other support teams as necessary;
• Apply security controls as per industrial best practices, security standards and guidelines such as OWASP top 10, NIST, CIS;
• Contribute to the development and maintenance of security policies & procedures;
• Assist in security incident investigations across different locations and environments and be a part of the audit team;
• Collaborate with the various stakeholders to devise strategies in order to isolate an incident threat, identify the root cause and implement mitigation procedures;
• Provide project security advisory and ensure overall compliance to security policies in the areas of Security Acceptance Tests, Vulnerability Assessments, Penetration Tests and Security Audits;
• Submit regular reports on threats, vulnerabilities, and incidents and present on new age systems to be introduced in the organization;
• Keep abreast with the latest mitigation techniques and technologies.Job Summary

We are seeking an Analyst Programmer (.NET) to support and develop software applications for our client’s organization.

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, and/or Computer Science;
• At least 3 years of experience in systems analysis, design (include database design), C#.NET development, implementation, and quality assurance;
• Proficient in using C#, ASP/ASP.NET, AJAX, HTML, SAML for web development and maintenance;
• Familiarity with databases (SQL, NoSQL) and data integration;
• Knowledge on Python and cloud services ( AWS, Azure);
• Good knowledge in Object Oriented Analysis and Design, Net technologies and tools;
• Good experience working with Contact (Call) Centre systems such as Amazon Connect;
• Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team environment.

Desired Skill-set

• Certified .NET Developer;
• Working experience in Dynamic 365 and / or Amazon Connect.

Responsibilities

• Responsible for design and implementation of Microsoft (.NET) systems;
• Gather and analyse user requirements and translate them into application specifications;
• Analyse, design, test, implement, and maintain application systems or web-based applications;
• Prepare detailed technical documentation using Jira and Confluence to ensure effective communication;
• Conduct unit testing on software deliverables and assist in product, integration, and user acceptance testing;
• Provide post-implementation support, investigating and troubleshooting issues to ensure uninterrupted operation;
• Any other ad-hoc responsibilities assigned.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639