The hiring organization is a global educational institution with multiple brands under the organization. The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the SingEdExcel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Job Responsibilities:

1. Assist in the development, management, and implementation of the framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders EduTrust

Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Qualifications:

- Minimum of 3 years of experience in quality assurance, compliance management, or a related field.
- Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.
- Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.
- Experience with quality improvement initiatives and system implementation is highly regarded.
- Strong analytical skills and attention to detail, with an aptitude for data review and analysis.
- Prior experience in the education industry is preferred.
- Proficiency in Microsoft applications, including Word, Excel, and PowerPoint.

Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

EA License Number: 19C9782

Personnel Number: R23113231 (Lum Charmaine)

Job Purpose

Are you passionate about connecting customers with products that meet their needs? Join Great Eastern as a Product Specialist, Telemarketing, where you'll have the opportunity to market personal line products to OCBC customers through outbound efforts and provide exceptional service for inbound sales inquiries.

You will also take charge of achieving sales goals and finding new ways to grow your customer base with cross-selling and up-selling strategies.

The Job

• Achieve sales target KPIs, call quality and operational standards;
• Identify opportunities for cross-selling and up-selling;
• Handle and follow up with customer enquiries with confidence;
• Convert leads provided by the bank to sales through telemarketing activities;
• Ensure calls are conducted with full adherence to regulations and in line with Quality Assurance standards;
• Liaise with internal departments on policy fulfillment;
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Confident communicator with excellent verbal and written skills
• Comfortable with outbound calls and stakeholder interactions
• Strong persuasion and negotiation skills
• Patient and resilient to handle rejection and objections
• Independent, organized, and positive worker with excellent interpersonal skills
• Good team player with ability to multitask and meets high service standards;
• Proficient in Microsoft office and able to mulit-task to efficiently reply to enquiries; Meticulous in documentation and fulfillment work
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.
• Minimum GCE ‘O’ Level / Diploma;
• Relevant insurance certifications such as BCP, PGI and HI will be preferred;
• Prior experience in the insurance industry will be advantageous;

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Responsibilities

• Reviews and ensures proper disposition of Engineering Change Orders (ECO's). Performs regular system maintenance and audits to ensure system accuracy. Prepares status reports of all ECOs and ECRs in process
• Manage the E&O process as well as financial forecasting process for their respective product lines so that it follows the published accounting rules
• Specialize in planning activities involving production control, inventory control, process control, or shop floor control / Material Resources Planning (MRP) integrity
• Obtain alignment from cross functional groups on the adjusted ECO implementation plan
• Review and approve new buy requests to ensure balance is made between availability and potential E&O
• Reviews MRP execution and ensures accuracy of information; reconciles supply and demand; validates master scheduling and/requirements
• Works with engineers to manage materials for special engineering projects.
• Examines material variances, resolves problems where possible, and/or communicates more difficult problems to management. Assists in setting up new inventory systems or modifying existing systems, when necessary; assigns appropriate expediting duties to expediters. May manage obsolete inventories.

Knowledge, Skills & Abilities

• Functional Knowledge - Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
• Business Expertise - Has knowledge of best practices and how own area integrated with others; is aware of the competition and the factors that differentiate them in the market
• Leadership - Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
• Problem Solving - Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Impact - Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
• Interpersonal Skills - Explains difficult or sensitive information; works to build consensus

Education and Experience

• Bachelor’s degree in Engineering, Supply Chain Management, or related
• Candidate should have experience across several operational disciplines in a contract manufacturing environment and possesses experience and or a depth of knowledge in a minimum of two skills in the following areas: High mix, low volume manufacturing, Supply Chain factory engineering, quality, and program management.
• Minimum 5 years relevant experience in Planning/Inventory control
• Proven record of managing and driving continuous process improvement activities. Strong analytical skills, ability to identify root cause for action/resolution and understanding of Bill of Material management (BOM)
• Experience working in tier one ERP & PLM systems such as Oracle / SAP / Agile /Teamcenter
• Proficient in MS Office Suite with advanced Excel skills
• Proficient in word processing/typing, presentation/PowerPoint/Power BI
• Basic: Alphanumeric data entry, spreadsheet

The incumbent will be responsible for providing medical advice in terms of claims insurance adjudication, supported by the reinsurers’ Chief Medical Officer where appropriate, and to make decisions and recommendations on complex medical claims/high value claims (including Controlled Claims referred by Partners), within the delegated authority given.

Furthermore, to support product development and design for existing and new Insurance Clients, in particular with regards to Policy Wording and Claims Practices including the delivery of operational processes and claims related training.

Responsibilities

1. Medical Advice, Controlled Claims and Claims decisions

• Ensuring that all Controlled Claims are duly authorised in accordance with Reinsurer contractual arrangements and that the required reporting is in place
• Preparation of Controlled Claims reporting
• Handle claims cost management within the organisation by ensuring high standard of claims assessment

2. Claims Audits

• Manage Claims Audits in accordance with the Annual Audit Schedule
• Deliver Audit Reports to Clients and the business in accordance with company's standards
• Audits performed in accordance with the Claims Audit Policy
• Liaison and follow-up on Claims audit findings and implementation with auditees

3. Contribute and support all Partnership activity relating to claims acitivity such as:

• Policy Wording design and interpretation
• Training claims processes
• Processes for the management of claims and controlled claims
• Input in Policy Wording Forum

4. Fraud, Waste and Abuse

• Identify and evaluate potentially fradulent claims and claims wastages and abuses and taking appropriate action to reactify the anomalies

5. Provide or assist in presention and training to internal and external stakeholders

• Best practices on claims processing and guidelines
• Claims case studies sharing
• Claims-related medical topics sharing

Requirements

• Strong knowledge of healthcare and insurance markets
• Experience with health insurance claims handling
• Possess the drive and determination to set, meet and improve upon the highest standards of performance.
• Able to work co-operatively and collaboratively with others to achieve business goals
• Understand the customers’ needs to deliver quality work in an efficient and efficient manner.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

• Manage daily collection operations to maximize productivity and achieve targets.
• Handle credit control tasks, including payment processing and cancellations.
• Work on recovering non-performing loans (NPLs) by creating and executing repayment strategies.
• Assign call leads and monitor team attendance and performance.
• Handle and resolve team and customer complaints, ensuring proper documentation.
• Review teams promises-to-pay (PTP) commitments according to guidelines.
• Conduct monthly performance reviews and call monitoring for quality assurance.
• Improve collection strategies and processes with management input.
• Oversee account assignments for pre-charge-off actions and agency follow-ups.
• Track collections targets and escalate any shortfalls or issues to supervisors.
• Monitor delinquency trends, providing feedback and insights to management.
• Improve processes for credit control and collections.
• Ensure compliance with industry guidelines and regulations in all collection activities.

Requirements:

• Possess at least Diploma in Banking/ Business Management or Finance or Equivalent
• At least 5 years of relevant working experience in a Bank or Financial Institution
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4W65577

• Work closely with the project manager and administer the design control system and programming to meet budget and timeline expectations of the project.
• Responsible of modifying controls, designs, and other documents in accordance with processes and standards and in line with industry standards as per the customer's URS.
• Assist and participate in internal the purchase, FAT and SAT, test and debug, controls and validation operations.

Requirements:

• Diploma in engineering or equivalent
• At least 3 years of relevant work experience in control systems design.
• Knowledgeable in Allen Bradley and Siemens-S7 programming

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Working Hours: 9am - 5:30pm
• Working Days: Monday – Friday
• Basic Salary Range: $10k - $15k
• Location: Tanjong Pagar MRT

The Audit Partner will oversee our teams in Singapore, Malaysia, and Vietnam, managing a clientele that includes many established MNCs and listed companies, both locally and internationally.

Responsibilities:

Oversee full spectrum of assurance client portfolio, The ideal candidate is single minded in their pursuit of ensuring compliance, ethical and achieves this goal through optimizing reporting procedures and driving the successful function of the audit team.

• Manage a portfolio of assurance clients , developing new client relationship to ensure business growth.
• Responsible for audit engagements’ quality is in compliance with professional standards and requirements, delivery, and budget including control of billings and payment collection.
• Performance other non-audit assignment such as - IPO, financial due diligent, valuation, etc.
• Possesses and conformance with up-to-date technical knowledge on auditing, IT and accounting.
• Coach and develop people by sharing knowledge with team members and helping team members attain experiences that cultivate technical competences.
• Actively impart technical skills to team members through on-the-job training (OJT), constant check on performance of the team and tries to resolve any discrepancies, if any.
• Manage multiple engagements concurrently with various teams to efficiently meet client deadlines.
• Ensure that auditing functions are completed in a professional manner and on the given time.
• Collaborate and communicate with the respective partners on client issue resolution and make recommendation for any legal, regulatory, and accounting issues that arise during an audit engagement.
• Conduct internal training for assurance and other departments on SSA, SSQM and FRS when required.

Requirements:

• Must possess a Practice Certificate and be registered as a Public Accountant with ACRA (Accounting and Corporate Regulatory Authority).
• Must hold the Chartered Accountant (CA Singapore) designation and be a member of the Institute of Singapore Chartered Accountants (ISCA).
• Proven track record in auditing Singapore-listed companies, demonstrating deep knowledge of relevant regulations and standards.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Working Days: 5.5 Day A Week (Monday – Friday), Saturday need work half day (can claim OT)
• Working Hours: 8:30am -5:30pm
• Office at City Hall, working at site (Island wide, depends on project)
• Salary: $4800 - $6200

Requirements:

• Must hold a valid registration with MOM as a WSH Officer and with NEA as an ECO.

Responsibilities:

• To assist the Project Manager in implementing the safety management system to ensure staff and workers work in a safe and healthy environment.
• To assist the Project Manager in implementing the permit to work system and to stop & report to the project manager any incompatible works relating to the same.
• To act as the secretary of the Project WSH Committee and chair the meeting such that the staff and subcontractors are aware of the site activities and the required actions.
• To assist the Project Manager in complying with the WSH Acts and Regulation.
• To conduct periodic safety inspection to verify level of safety compliance so that the safety standards are constantly improved.
• To ensure site compliance with statutory safety requirements and in-house safety rules and regulations and to report any deviations to the Project Manager for management consideration.
• To recommend to the Project Manager any necessary corrective measures to be taken on safety non-compliance and deviations to enhance the site safety.
• To update site management on any new or changes to current statutory safety requirements and take the necessary actions.
• To investigate any accident/ dangerous occurrence/ incident and recommend corrective measures to prevent recurrence.
• To liaise with officers from MOM/NEA /PUB on matters pertaining to safety, mosquito breeding, ECM etc and take the necessary action for their comments.
• To conduct safety training and organise safety promotional activities.
• To ensure safety documentation is kept current and ready for MOM, NEA or ISO Audit.
• Carry out the works assigned for compliance with requirements of ISO 9000, ISO 14001 and OHSAS 45001
• Be involved in the evaluation of risk assessment and plan, manage and review Management Programmes.
• Be involved in all the sub-con safety and health matters pertaining to the site.
• Prepare and submit the site environment control Programme and ensure that the staff and workers are aware and understand the intention.
• Inspect the site to ensure that all facilities and equipment relevant to the maintenance of the environment health are in working condition.
• Assist the authority to investigate outbreaks of infectious, vector-borne disease.
• Organise campaigns, training course to develop and sustain the interest of workers in maintaining good environment health standards.
• To assist the Project Manager in the management of the workers e.g. their courses, reporting sick, home leave, accommodation.
• To assist in achieving the safety standards required by the site’s developer.
• Be involved in safety aspects for planning of activities that are in view of the public or in area that the public uses.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Your new company

My client (West area) is a leading provider of comprehensive utility solutions and value-enhanced energy services, delivering innovative and integrated offerings to their customers.

Your new role

Here is a summary of the role you are applying for;

Join their Control & Instrumentation team as a key player in ensuring the reliable and efficient operation of their power plant's control systems and instrumentation.

Below are some of the key responsibilities for the role;

• Lead the execution of maintenance work, ensuring compliance with safety and regulatory requirements
• Respond to plant failures and forced outages, ensuring timely rectification and restoration
• Plan and execute plant overhaul activities with a focus on safety and timeliness
• Develop and implement modification and upgrading plans to enhance system reliability and availability
• Manage procurement and maintenance needs, including spare parts and external services
• Lead and develop a team of technical officers and technicians
• Demonstrate expertise in Control and Instrumentation, safety, and statutory requirements
• Showcase strong work ethics, analytical skills, and communication abilities
• Be available for emergency calls and participate in CERT team responses

What you'll need to succeed

The successful candidate, should have;

• Degree in Electronic & Electrical Engineering or equivalent
• Sound knowledge of Control and Instrumentation
• Good working knowledge of safety and statutory requirements
• Strong work ethics and team player mentality
• Analytical, technology, and communication skills
• Availability for standby and emergency calls
• Knowledge of cyber security (advantageous)
• Safety mindset and good workplace safety behavior

What you'll get in return

• Joining a company that is at the forefront of our industry
• Being part of a collaborative and progressive team
• Contributing to a company committed to making a positive impact on the environment and society

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

Your new company

My client (West area) is a leading provider of comprehensive utility solutions and value-enhanced energy services, delivering innovative and integrated offerings to their customers.

Your new role

Here is a summary of the role you are applying for;

Join their Control and Instrumentation team as a maintenance expert, responsible for ensuring the optimal performance of instrumentation and control systems in their power plant.

Below are some of the key responsibilities for the role;

• Executing maintenance work efficiently and effectively, with a focus on safety and regulatory compliance
• Troubleshooting and rectifying equipment failures and malfunctions
• Testing and recommissioning rectified systems and equipment
• Performing overhaul, inspection, calibration, and servicing tasks during scheduled plant outages
• Implementing modification and upgrading plans to enhance system reliability and availability
• Maintaining detailed records and reports using computer-based software (Maximo, MS Word, and MS Excel)
• Assisting Engineers and Technical Officers in maintenance work
• Supervising contractors and ensuring compliance with safety standards

What you'll need to succeed

The successful candidate, should have;

• Diploma/NITEC in Electronics Engineering
• Knowledge of Instrumentation and control systems
• 2 years of experience in the Power Plant or Oil and Gas industry (preferred)
• Self-driven and team-oriented with a positive work attitude
• Availability for standby and emergency calls
• Strong safety mindset and good workplace safety behavior
• Willingness to be part of the CERT team and participate in emergency responses

What you'll get in return

• Joining a company that is at the forefront of our industry
• Being part of a collaborative and progressive team
• Contributing to a company committed to making a positive impact on the environment and society

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

Job Responsibilities:

• Read telex and action accordingly.
• Inform apron of aircraft changes, edit in CRO Editor and send CALL BACK to all concerned.
• Ensure requests for SIA stretcher/ Supplementary Oxygen kit and update in stretcher/ Supplementary Oxygen Kit chart-update the systems.
• Update flight observer chart and fax to IGO and provide a copy to MAINTROL.
• Any last-minute aircraft change less than 2 hours to STD, CRO will call refuellers directly and inform of aircraft change.
• Prepare SQ and Scoot (including Line Station) Delay reports.

Job Requirement:

• Minimum ITE Certificate in any discipline
• Familiar with Microsoft excel and SAP
• Experience in performing coordination, data entry, and generating reports
• Able to quick response to any last minute’s aircraft changes and react promptly
• Possess good communication skills
• Able to work under pressure
• Comfortable with rotating shift (12hrs Morning & Night) pattern based on 2 days’ work and follow by 2 days off work arrangement.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

As the Marketing Manager for our retirement solution, you will be responsible for developing and executing a go-to-market strategy that positions our products as a trusted, accessible tool for future retirees.

You’ll work closely with product development, sales, customer segment and customer experience teams to create targeted campaigns that resonate with key audiences, including those nearing retirement, young professionals with long-term goals, and others looking for security in retirement planning.

Job Description:

Strategy Development and Insights:

• Develop a compelling retirement product story and comprehensive go-to-market strategy focused on customer acquisition, engagement, and growth of share of wallet.
• Collaborate with Insights team to conduct market research to understand target customer needs, pain points, and trends in retirement planning.
• Define and refine audience segments based on demographics, psychographics, and financial goals.

Campaign Development & Execution:

• Design multi-channel marketing campaigns (digital, email, social media, content marketing, partnerships) to build awareness, drive interest and purchase.
• Lead the creation of marketing collaterals and sales tools including but not limited to videos, brochure, pitch decks, campaing materials, tailored to audience needs and concerns.
• Optimise campaign strategies to improve performance based on key metrics, such as customer acquisition cost, engagement rates, and conversion rates.
• Drive customer education and advocacy by collaborating with content team to developing educational content to help differentiate our retirement solution in the market.

Collaboration & Stakeholder Management:

• Manage a wide group of stakeholders to ensure cohesive messaging and delivery across all touchpoints.
• Collaborate within customer teams (Brand, Segments, Digital, CX, and Events) and cross-functional teams such as product development, corporate affairs, training, and sales to ensure smooth launch with end-to-end accountability of commercial delivery of product launches.
• Work closely with key internal and external stakeholders including vendors, creative and media agencies for all aspects of campaigns.

Performance Analysis & Optimisation:

• Obsessively uses data and insights to continually optimise marketing strategies, budget allocation, and resource planning and refresh customer propositions to stay relevant to our audience .
• Track and analyse key performance indicators (KPIs) to assess campaign effectiveness and ROI.

Who we are looking for:

Competencies & Personal Traits

• Strong understanding of goal-based investing, retirement planning, and consumer financial needs.
• Proven track record of successfully launching and managing multi-channel marketing campaigns.
• Analytical mindset with the ability to leverage data to make strategic decisions.
• Excellent communication skills with experience in crafting compelling product narratives.
• Familiarity with marketing automation tools, CRM platforms, and digital analytics.

Working Experience

• 5+ years of experience in product marketing, preferably within financial services, fintech, or retirement solutions.

Education

• Bachelor’s degree in Marketing, Business, Finance, or a related field. An advanced degree is a plus.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Purpose

You will be supporting the Claim Team (Shield, Life, Critical Illness, Disability, Personal Accident, General Insurance) to resolve policyholders’ and distribution representatives’ issues relating to claim matters and effectively promote good customer service experience.

The Job

• Ensure claim enquiries and requests received through emails are responded within the expected turnaround time
• Where required, ensure calls to policyholders and distribution representatives relating to claim decisions are promptly rendered
• Assist in call out to distribution representatives and/ or policyholders, to provide basis of decision, for concluded claims. To be able to hold and manage the conversations well, to engage and explain the basis of claim decisions
• Assess and manage appeals, feedbacks and general complaints received from emails. Escalate higher level complaints to Managers and his/ her immediate supervisors
• Resolve any escalated cases assigned by Unit Head
• Recommend new methods to improve operational effectiveness and customer experience
• Guide junior staff members
• Other projects or ad-hoc assignments/ tasks delegated by the Unit Head
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

• Degree holder, candidates with Professional Certification in Insurance (i.e. M9, M5, CHI, BCP, PGI) will be an added advantage
• 1 year of relevant working experience in complaint handling will be advantageous
• Experience in insurance industry with claim knowledge would be advantageous (with at least 1
• year as people manager)
• Strong communication (both oral and written) and interpersonal skills
• Good listening skills
• Good stress management skill
• Able to work as a team
• Meticulous and quality service oriented
• Professional in any work aspect
• High level of integrity, take accountability of work and good attitude over teamwork
• Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

• Work closely with the project manager and administer the design control system and programming to meet budget and timeline expectations of the project.
• Responsible of modifying controls, designs, and other documents in accordance with processes and standards and in line with industry standards as per the customer's URS.
• Assist and participate in internal the purchase, FAT and SAT, test and debug, controls and validation operations.

Requirements:

• Diploma in engineering or equivalent
• At least 3 years of relevant work experience in control systems design.
• Knowledgeable in Allen Bradley and Siemens-S7 programming

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

The Opportunity:

As an Associate with Technology Assurance team, you will have the opportunity to collaborate with leading global companies and large conglomerates across various sectors, such as financial institutions, government and public sector and Fintech firms. Your role will involve in assisting our clients in identifying and effectively managing their technology risks.

Our independent position and assessment capabilities provide clients with a candid and reliable overview of their risk landscape and the controls in place. You will be involved in assessments and attestation services that will directly support C-suite discussions and important business decisions regarding compliance, cost and quality of our clients’ risk management programs.

Technology Assurance assists our clients with the following services:

• IT audits: This service involves performing IT-related procedures in support of financial statement audits, integrated audits, internal audits or other form of attestation engagements. We examine management controls within an IT infrastructure by evaluating IT general control design and operating effectiveness and testing application controls. Other assurance services include third-party reviews such as System and Organisation Controls Reporting (SOCR) and Agreed Upon Procedures (AUP), and expanded services such as pre-implementation assessments, readiness engagements and cybersecurity assessments as well as integration with other Assurance competencies.
• IT Asset Management: ITAM identifies and mitigates risks — such as financial, contractual, regulatory and information security associated with the use of software — and helps optimize software costs.
• Business Continuity: Business continuity involves proactive planning and preparation to ensure an organization's critical business functions can operate during emergency events. We will support client with the delivery of resilience build and assessment programs, integrating foundational resilience disciplines such as business continuity, crisis management, and scenario testing.
• Data Privacy: Data protection is important, since it prevents the information of an organization from fraudulent activities, hacking, phishing, and identity theft. Any organization that wants to work effectively need to ensure the safety of their information by implementing a data protection plan.
• Data Analytics: Data-driven analyses are performed to help identify areas of risk and to enhance process and technology controls, improve IT operations and compliance processes as well as to achieve cost efficiencies. This includes the development of analytics test procedures, statistical models and algorithms to client’s data to identify instances of process or control gaps, occurrences of unauthorised or non-compliant activities within the organization and cost optimization opportunities.

Your Key Responsibilities:

As an Associate within the Technology Assurance team, you will:

• Participate in multiple client engagement teams and other related activities. Engagements focus on the assessment and/or evaluation of Information Technology (IT) systems and the mitigation of IT-related business risks. Engagements may be either assurance/other assurance (attestation) and/or extended assurance in nature and vary considerably in size and complexity.
• Serve as a fieldwork team member to assist clients in employing proper information systems, resources, and controls to maximise efficiencies and minimise risk.
• Work with client personnel to analyse, evaluate, and enhance information systems facilitating the business internal control process, and will assist clients and other Technology Assurance professionals in performing information technology control and security engagements.
• You will also play a central role in leveraging data and analytics tools to deliver high-quality audits by:Working with the audit teams to devise and execute detailed analytics plans based on the broader audit strategy.
  Utilizing analytics tools and techniques, analyze large volumes of data to identify anomalies and patterns that suggest potential areas of audit risk.
  Integrating audit analytics findings into the overall audit approach and to present these findings to the client.
  

Skills and Attributes for Success:

• Degree in Accountancy, Business, Computer Science, Information Technology, Data Analytics, Engineering, Mathematics or other relevant discipline.
• Willingness to travel on overseas assignment as the need arises.
• Project management skills.
• Strong written and verbal communications skills and presentation skills.
• Leadership, teamwork and client service skills.
• Demonstrated integrity within a professional environment.
• Knowledge or interest in the field of information security, in line with internationally accepted standards and frameworks (e.g. COBIT, ITIL, ISO 2700x, CSA, SOX, GDPR and etc.).
• Knowledge or interest in data analytics tools such as Power BI, Alteryx, Python, R or Tableau.

What we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our Technology Assurance professionals play an important role within Assurance. As companies continue to digitise and automate more aspects of their business, performing high-quality audits and providing other assurance services require deeper capabilities with specialised knowledge of auditing technology. Services provided include Financial Audit IT, other assurance services such as System and Organisation Controls Reporting (SOCR) and Agreed Upon Procedures (AUP), and expanded assurance services such as pre-implementation assessments, readiness engagements and ISO certification services as well as integration with other Assurance competencies.

The opportunity

You will develop valuable skills for your entire career. You will also work with tomorrow’s business leaders and gain hands on best practice experience. The objective of our technology assurance services is to provide clients with a reliable overview of their technology risk landscape. Our solutions can be used by our clients to build confidence and trust with their customers, the overall market and when required by regulation or contractual obligations. 

Your key responsibilities

As a Senior / Associate within the Technology Assurance team, you will:

• Participate in multiple client engagement teams and other related activities. Engagements focus on the assessment and/or evaluation of Information Technology (IT) systems and the mitigation of IT-related business risks. Engagements may be either assurance/other assurance (attestation) and/or extended assurance in nature and vary considerably in size and complexity
• Serve as a fieldwork leader to assist clients in employing proper information systems, resources, and controls to maximise efficiencies and minimise risk
• Work with client personnel to analyse, evaluate, and enhance information systems facilitating the business internal control process, and will assist clients and other Technology Assurance professionals in performing information technology control and security engagements
• You will also play a central role in leveraging data and analytics tools to deliver high-quality audits by:

- Working with the audit teams to devise and execute detailed analytics plans based on the broader audit strategy
- Utilizing analytics tools and techniques, analyze large volumes of data to identify anomalies and patterns that suggest potential areas of audit risk
- Integrating audit analytics findings into the overall audit approach and to present these findings to the client

Skills and attributes for success

• Collaborate with other members of the engagement team to plan the engagement and develop work program timelines, risk assessments, and other planning documents
• Work with the engagement team to document the business processes dependent on information technology
• Serve as a fieldwork leader by directing the daily progress of fieldwork, informing supervisors of engagement status, and managing staff performance
• Demonstrate and apply a thorough understanding of complex information systems
• Use knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues, and communicate this information to the engagement team and client management through written correspondence and verbal presentations
• Demonstrate and apply strong project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services
• Proficient in analytics tools like Alteryx, SQL and Power BI, as well as familiarity with more traditional tools such as Excel etc
• Have a strong understanding of financial and non-financial data, and its applicability in the audit process
• Ability to simplify complex data and communicate results clearly to non-technical audiences, both in writing and through visualizations
• Be a strategic thinker that can see beyond the data and understand how analytics fits into the bigger picture of an audit engagement and the overall assurance process

To qualify for the role, you must have:

• A recognised university degree in accounting, business, computer science, information technology, engineering, mathematics or other relevant discipline
• Willingness to travel on overseas assignment as the need arises
• Project management skills
• Strong written and verbal communication skills and presentation skills
• Leadership, teamwork and client service skills
• Demonstrated integrity within a professional environment

Ideally, you’ll also have:

• Relevant certifications such as CPA, CA, CISA, CISSP, CISM, CBCP, CIA, CIPP, CGEIT
• Prior experience in performing data analytics in an audit, risk management, compliance, or related role

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

We are looking for passionate leaders with strong vision and a desire to stay on top of trends in the risk industry. If you have a genuine passion for helping businesses achieve their full potential, this role is for you.

Job Purpose

You will be part of the Regional Agency/FA and Bancassurance team to actively develop new client acquisition to support our affluent and HNW business growth, specifically on regional wealth.

The Job

· Develop and execute strategic plans to identify, introduce and acquire high-value, high net worth clients to GE, leveraging professional networks and relationships to drive referrals and expand GE client base. Primary market focus to be China, India and ASEAN.

· Lead and collaborate with agency partners to provide and deliver a total wealth management experience to new-to-company clients, ensuring seamless onboarding and proactive management.

· Facilitate and support customers’ purchase journey via licensed financial representatives within assigned agency team.

· Takes ownership and accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Ensure that transactions are compliant with governing laws and ethical standards, and comply to all applicable policies and procedures

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Minimum 5 years of proven track record in sales acquisition or business development experience in the high net worth space.

· Tertiary Education, preferably Bachelor’s degree.

· Exceptional new relationship building skills

· Possess a sharp business development focus and demonstrative innovative approaches.

· Able to anticipate client requests/needs and resolves queries in a timely manner.

· Highly driven and positively motivated.

· Effective communication and interpersonal skills.

· Polished and mature to handle affluent market segment

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

Quality Engineer (12 months contract)

Industry: Aerospace

Contract Duration: 12 months

Salary: Up to $5,500 (Bonus: 1 month of bonus for every 12 months of completed service)

Work Location: Bedok

Work hours: Rotation Shift, 0730hrs to 1648hrs / 1648hrs to 1728hrs, Mondays to Fridays

Job Description

Roles & Responsibilities

• Develop detailed inspection plans for aerospace components and assemblies, ensuring compliance with customer requirements, engineering specifications, and regulatory standards.
• Collaborate with design and engineering teams to define the most appropriate inspection methods and criteria for new parts, assemblies, and systems.
• Identify and select suitable inspection tools, techniques, and measurement equipment (e.g., CMM, optical, gaging etc.).
• Establish acceptance criteria and tolerances for aerospace products based on engineering drawings, material specifications, and industry standards.
• Create and maintain detailed inspection reports, documentation, and records, ensuring that all inspection activities are traceable and compliant with regulatory requirements.
• Develop inspection records that support traceability and certification, including first article inspections (FAI), in-process inspections, and final inspections.
• Create CMM or Gear Programming for in process inspection and final inspection.
• Ensure that all inspection processes adhere to aerospace industry standards, including AS9100, AS9110, AS9120, NADCAP, FAA regulations, and customer-specific requirements.
• Ensure compliance with safety standards and regulations, ensuring that all personnel are trained and knowledgeable about relevant protocols.
• Support internal and external audits related to inspection processes and quality assurance systems.
• Investigate and perform root cause analysis for any quality issues or inspection failures, using tools such as 8D, FMEA, and Fishbone diagrams.
• Lead initiatives to improve inspection processes, reduce inspection times, and increase the accuracy and reliability of inspections.
• Stay current with the latest inspection technologies, methodologies, and trends in the aerospace industry.

Requirements

• Diploma/Degree holder
• Strong knowledge of engineering drawings, tolerances, and geometric dimensioning and tolerancing (GD&T).
• Proficiency in the use of inspection tools and equipment (e.g., CMM, calipers, micrometers, etc.).
• Strong analytical and problem-solving skills with the ability to perform root cause analysis and propose corrective actions.
• Good working knowledge on Quality Management System meeting AS9100, AS9102, AS13100 requirements.
• Competent in Microsoft Office applications.
• Experience to use simple CAD/drawing software, well on engineering drawing interpretation.
• Knowledge of Co-Ordinate Measuring Machine (CMM), and Non Destructive Testing (NDT) will be added advantages.
• Effective communication and interpersonal skills.
• Able to work rotating shifts.

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

Job Purpose

You will be part of the Regional Agency/FA and Bancassurance team to actively develop new client acquisition to support our affluent and HNW business growth, specifically on regional wealth.

The Job

· Identify and introduce high-value, high net worth clients to GE, leveraging professional networks and relationships to drive referrals and expand GE client base. Primary market focus to be China, India and ASEAN.

· Work closely with agency partners to provide and deliver a total wealth management experience to new- to-company clients.

· Proactive management, supervision and monitoring of new clients onboarded.

· Facilitate and support customers’ purchase journey via licensed financial representatives within assigned agency team.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Ensure that transactions are compliant with governing laws and ethical standards, and comply to all applicable policies and procedures

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Minimum 3 years of proven track record in sales acquisition or business development experience in the high net worth space.

· Tertiary Education, preferably Bachelor’s degree.

· Strong new relationship building skills.

· Possess a sharp business development focus and demonstrative innovative approaches.

· Able to anticipate client requests/needs and resolves queries in a timely manner.

· Highly driven and positively motivated.

· Effective communication and interpersonal skills.

· Polished and mature to handle the affluent market segment.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

Job Purpose

Are you passionate about connecting customers with products that meet their needs? Join Great Eastern as a Product Specialist, Telemarketing, where you'll have the opportunity to market personal line products to OCBC customers through outbound efforts and provide exceptional service for inbound sales inquiries.

You will also take charge of achieving sales goals and finding new ways to grow your customer base with cross-selling and up-selling strategies.

The Job

· Achieve sales target KPIs, call quality and operational standards;

· Identify opportunities for cross-selling and up-selling;

· Handle and follow up with customer enquiries with confidence;

· Convert leads provided by the bank to sales through telemarketing activities;

· Ensure calls are conducted with full adherence to regulations and in line with Quality Assurance standards;

· Liaise with internal departments on policy fulfillment;

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Confident communicator with excellent verbal and written skills

· Comfortable with outbound calls and stakeholder interactions

· Strong persuasion and negotiation skills

· Patient and resilient to handle rejection and objections

· Independent, organized, and positive worker with excellent interpersonal skills

· Good team player with ability to multitask and meets high service standards;

· Proficient in Microsoft office and able to mulit-task to efficiently reply to enquiries; Meticulous in documentation and fulfillment work

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

· Minimum GCE ‘O’ Level / Diploma;

· Relevant insurance certifications such as BCP, PGI and HI will be preferred;

· Prior experience in the insurance industry will be advantageous;

about the company

Our client is headquartered in Switzerland and is one of the leading players in the vertical transportation system. In the APAC region, the primary business focuses on sales maintenance and servicing. With the expansion of the business, they are seeking a dynamic Credit Controller to join their team.

about the job

In this role, you will support in the areas of credit control and net working capital improvement including liaising with customers and the operations team on documentations for invoicing and collection. You will also be involved in sending monthly reminders, statement of accounts and invoices to the customer base. You will also be supporting in month end closing.


skills and experience required

The ideal candidate will possess LCCI or a Diploma in Accountancy or its equivalent and have prior experience in an Accounts Receivable or Credit Control capacity. You should be detailed, customer oriented and have strong communication skills to liaise with stakeholders effectively.

To apply online please use the 'apply' function, alternatively you may contact Francine at francine.wong(@)randstad.com.sg (EA: 94C3609/ R22104071)

​My client is currently hiring a Business Control AVP for their Private Banking Business. This is a new headcount sitting within the Private Banking team, the incumbent will be performing new account opening / account review and developing AML control strategies to optimize account opening and underwriting opportunities to support business growth, while ensuring an appropriate balance between risk and return.

RESPONSIBILITIES:

The incumbent will be responsible in performing client due diligence on-boarding checks and review as defined by prevailing policies and guidelines. You will also take ownership in clearing system generated name screening alerts or perform manual screening.

This role requires a close collaboration with front office and other stakeholders to supplement and improve relevant operating procedures to ensure full compliance with policies and regulatory.

Additionally, you will ensure full compliance of operation manual, investment & insurance sales workflow, sales guideline to PB frontline and ensure client due diligence & client suitability checks are in order, and to ensure accuracy of capture to avoid incidents and dealing errors.

REQUIREMENTS:

To be qualified for this position,

• Degree holder
• Minimum 5 years of relevant experience in banking in compliance, risk and operation management.
• At least 3 years of hands-on experience in the AML field (client onboarding review [including documentation], ongoing periodic client review, transactions monitoring) in a Private Bank and must be familiar with the MAS 626 requirements or other international AML/CFT standards.
• In depth understanding of risk management for private banking products, investment products and credit products & delivery channel.
• Familiar with relevant regulatory and statutory requirements.

Please contact Xuan Kwok at +65 6950 0354 or [email protected] for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1433611

Only successful candidates will be notified.

Job Purpose

You are required to provide underwriting support for all product lines in New Business Underwriting

The Job

• Underwrite new applications for life, accident & health, disability income and long term care proposals
• Countersign and provide guidance to junior underwriters
• Provide underwriting advice & support for financial planners through e-booking, emails, phone calls and NBU counter.
• Provide critical liaison and build strong business relationship between NBU and distribution channels
• Ensure all department KPIs are achieved
• Conduct underwriting training for distribution channels
• Project management, e.g. reviewing underwriting guidelines, review & streamline work processes to support business operations
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Degree with at least 5 years’ experience in underwriting Life, Accident and Health risks
• Non-degree holders who have relevant experience or certification in underwriting may be considered
• Good team player with strong analytical skills & ability to work under pressure
• Good interpersonal and communication skills
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Profile Summary:

Reporting to the Head, Agency Competence, Partnership Learning and Development, you will be a key contributor to our banca-led digital resource library, shaping our brand through engaging and informative content. Your role involves creating multimedia content related to insurance, leveraging cutting-edge technology and experimenting with new-gen AI platforms. You’ll collaborate with cross-functional teams, ensuring our content resonates with our audience and aligns with our brand voice.​

Job Description:

• Content Creation: Develop compelling multimedia content (videos, infographics, articles, podcasts) that educates, entertains, and informs our target audience about insurance.
• AI Experimentation: Dive into new-gen AI platforms, exploring their capabilities and integrating AI-generated content into our materials.
• Insurance Expertise: Understand insurance concepts, policies, and industry trends to create accurate and relevant content.
• Collaboration: Work closely with brands marketing, L&D, Compliance and product teams to maintain consistent messaging and brand representation.
• Quality Assurance: Review and edit content to ensure accuracy, clarity, and compliance.
• Performance Metrics: Monitor content performance metrics (engagement, reach, conversions) and iterate based on data insights.
• Stay Current: Keep abreast of emerging technologies, AI advancements, and multimedia trends.

Who we are looking for:

We seek a creative and tech-savvy individual who:

• Is proficient in using AI tools and platforms for content creation.
• Has familiarity with insurance terminology, products, and customer pain points.
• Thinks outside the box and experiments with novel content formats.
• Possesses excellent written and verbal communication skills.
• Ability to design compelling, digestible learning communication.
• Thrives in a collaborative, team-oriented environment.
• Is adaptable and eager to learn.

Working Experience:

• Prior experience in content creation, preferably in the insurance or financial services industry.
• A portfolio showcasing your multimedia content (please provide links or samples).
• Proficiency in AI tools (e.g., GPT-4, Canva, etc).
• Strong organizational skills and ability to meet deadlines.

Education:

• Diploma in a relevant field (e.g., Marketing, Communications, Journalism).

Language:

• Proficient in both written and spoken English

Job Description

Job Description:

• Register claims within timelines established, ensuring all data are entered accurately.
• Manage claims mailbox for incoming submissions.
• Oversee incoming and outgoing correspondences, including sorting, scanning, mailing and arranging for courier services. Ensure a log of all outgoing documents is maintained.
• Contact Financial Consultant and customers for claim cheque collection.
• Follow up on Grant and Court Order to facilitate claims payment.
• Generate letters for claims with instalment payments due.
• Making phone calls to clinics/hospitals for validation and follow up with medical institution for information/documents and on any outstanding requirements required for claims processing.
• Provide administrative support in retrieval and return of original documents to customers.
• Support the team in administrative and operational duties and ad-hoc duties as assigned.

Competencies & Personal Traits

• Customer-centric
• Self-motivated and independent with the ability to perform tasks effectively and accurately
• Team player
• Able to handle large volume of applications

Working Experience

• Passed English and Mathematics with good credit
• Good communication and interpersonal skills
• Proficient in MS Office – Word, PowerPoint, Excel, Outlook

Education

• Minimum GCE “A” levels or Diploma holder

Language

• English