The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region.

Job Description

• Ensure accurate recording of daily customer complaints in SAP, following defined standards and coordinating with geographical coordinators.
• Analyze complaint data to provide concise event descriptions and product details, leading investigations and documentation efforts.
• Maintain effective communication with internal staff and global complaints coordinators throughout the complaint resolution process.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock, lost business, and product recall returns.
• Conduct statistical analysis of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions as needed. Identify opportunities for process improvement, engage stakeholders, and participate in audits and training activities.
• Contribute to business improvement initiatives and attend global meetings as necessary to support quality management efforts.
• Complete additional tasks as assigned by the Quality Manager

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent
• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action/ preventive action outcomes

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Permanent position, Salary up to $6,000 with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO standard to be able to understand and manage questions/complaints

• Perm with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO or ExCiPAT to be able to understand and manage questions/complaints

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. You will work closely with other regional coordinators for smooth operation.

Job Description

• Ensure accurate logging of daily customer complaints onto SAP, adhering to defined standards and coordinating with geographical coordinators.
• Analyze complaint information for concise event descriptions and product details, leading investigations and documentation.
• Maintain effective communication with internal personnel and global complaints coordinators.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock/lost business/product recall returns.
• Perform statistical trending of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions.
• Proactively identify areas for process improvement, engage stakeholders, and participate in audits and training.
• Contribute to business improvement initiatives and attend global meetings as required.
• Undertake additional tasks assigned by the Quality Manager.

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent

• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action /
• preventive action outcomes
• Be able to prioritise work load.
• Strong attention to details, judgement, planning and operations and problem analysis.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Flexi Benefits
• Medical & Insurance Coverage

Job Description & Requirements

• Review the inspection history to summarize the integrity status of the plant equipment and piping systems.
• Perform the scoping work and prepare the job pack for process piping and in-service equipment based on engineering assessment and annual inspection plan.
• Plan and carry out fixed equipment/piping inspection via on-stream risk-based monitoring programs and downtime inspection activities including corrosion under Insulation (CUI) and corrosion under pipe support (CUP) on process piping and equipment according to annual maintenance plan
• Identifying the areas of special concern and deterioration (e.g. Dead legs, injection points, mix points, corrosion under insulation and Low silicon Inspection).
• Supervision and coordination of all on-stream and shutdown inspection and NDT activities for static equipment and in-service process piping.
• Review of inspection test plan, WPS and method statement for any in-service repair work of piping and pressure vessels.
• Witnessing of PT, MPI, PMI, metallographic tube testing and Hydro static test for statutory equipment.
• Provide recommendations and timely updates on equipment degradation problems.
• Provide quality assurance on project construction and maintenance works to ensure compliance with applicable codes, standards and specifications.
• Preparation of final inspection reports with all findings, abnormalities and recommendations.
• Ensure quality of inspected items to meet project requirements and standards.
• Inservice inspections in refineries / Oil and Gas / Petrochemical industries, such as corrosion under pipe support (CUPS), corrosion under insulation (CUI), Injection & Mix points inspections.
• Read, understand project related ITP, procedures, specification requirements.
• Review documents and drawings as per specification • Knowledge / experience about Piping Isometrics, P & ID, general arrangement drawings, Structural drawings, Weld Maps, welding symbols, Cutting Plans, Quality control procedures, Base Materials, and welding consumables.
• Inspection, review of mill certificates, Material verification, Inspection of Pipes, Fittings, Flanges, valves, nipples, plate tubes as per respective materials specifications, Codes, Standards & Client Specifications. Inspection / Witness & Review Stage wise activities earlier stage of spool fabrication
• Knowledge in welding inspection

Eligibility Criteria

• Graduate Engineers with 3-6 years of relevant experience.
• Relevant Engineering Degree or Diploma in Mechanical, Petroleum/Oil/Gas, Civil, Chemical or Industrial Engineering are acceptable.
• Experience in Refinery and Oil & Gas must
• Experience in QA/QC and Knowledge in Non-Destructive Testing methods.
• Knowledge/experience in welding inspection, structural fabrication, piping Isometric drawing and piping materials.
• Work Independently and can work in Singapore and other countries.
• Fluent Reading, Speaking and Writing in English.
• Willing to commit 24 months contract/ project completion.
• Team Worker, Mature, Meticulous, Pro-Active Work Attitude & Work Independent.
• Energetic & Result Orientated.

The incumbent will be required to design, control, implement and optimize automation systems and solutions:

• Responsible to support Projects and Operations (90%):
• Participate in development, execution, and deployment of IoT automation Projects or Products.
• Evaluating products to collect data from sensors and integrate that data to the control system and/or platform.
• Perform test and evaluation activities on Process Control System independently or in conjunction with vendors.
• Participate or lead quality or safety investigations and implement any automation solutions resultant from these investigations.
• Provide training to end users on process control system.
• The role includes research and development (R&D) tasks.
• Support the R&D team in Singapore (10%):
• Improve, propose new and support existing and future hardware and automation solutions.

Job Description & Requirements

Eligibility Criteria

• Graduate Engineers with 3-6 years of relevant experience.
• Relevant Engineering Degree or Diploma in Mechanical, Petroleum/Oil/Gas, Civil, Chemical or Industrial Engineering are acceptable.
• Experience in Refinery and Oil & Gas must
• Experience in QA/QC and Knowledge in Non-Destructive Testing methods.
• Knowledge/experience in welding inspection, structural fabrication, piping Isometric drawing and piping materials.
• Work Independently and can work in Singapore and other countries.
• Fluent Reading, Speaking and Writing in English.
• Willing to commit 24 months contract/ project completion.
• Team Worker, Mature, Meticulous, Pro-Active Work Attitude & Work Independent.
• Energetic & Result Orientated.

Job Responsibiltes

• Review the inspection history to summarize the integrity status of the plant equipment and piping systems.
• Perform the scoping work and prepare the job pack for process piping and in-service equipment based on engineering assessment and annual inspection plan.
• Plan and carry out fixed equipment/piping inspection via on-stream risk-based monitoring programs and downtime inspection activities including corrosion under Insulation (CUI) and corrosion under pipe support (CUP) on process piping and equipment according to annual maintenance plan
• Identifying the areas of special concern and deterioration (e.g. Dead legs, injection points, mix points, corrosion under insulation and Low silicon Inspection).
• Supervision and coordination of all on-stream and shutdown inspection and NDT activities for static equipment and in-service process piping.
• Review of inspection test plan, WPS and method statement for any in-service repair work of piping and pressure vessels.
• Witnessing of PT, MPI, PMI, metallographic tube testing and Hydro static test for statutory equipment.
• Provide recommendations and timely updates on equipment degradation problems.
• Provide quality assurance on project construction and maintenance works to ensure compliance with applicable codes, standards and specifications.
• Preparation of final inspection reports with all findings, abnormalities and recommendations.
• Ensure quality of inspected items to meet project requirements and standards.
• Inservice inspections in refineries / Oil and Gas / Petrochemical industries, such as corrosion under pipe support (CUPS), corrosion under insulation (CUI), Injection & Mix points inspections.
• Read, understand project related ITP, procedures, specification requirements.
• Review documents and drawings as per specification • Knowledge / experience about Piping Isometrics, P & ID, general arrangement drawings, Structural drawings, Weld Maps, welding symbols, Cutting Plans, Quality control procedures, Base Materials, and welding consumables.
• Inspection, review of mill certificates, Material verification, Inspection of Pipes, Fittings, Flanges, valves, nipples, plate tubes as per respective materials specifications, Codes, Standards & Client Specifications. Inspection / Witness & Review Stage wise activities earlier stage of spool fabrication
• Knowledge in welding inspection

Job Description & Requirements

• Review the inspection history to summarize the integrity status of the plant equipment and piping systems.
• Perform the scoping work and prepare the job pack for process piping and in-service equipment based on engineering assessment and annual inspection plan.
• Plan and carry out fixed equipment/piping inspection via on-stream risk-based monitoring programs and downtime inspection activities including corrosion under Insulation (CUI) and corrosion under pipe support (CUP) on process piping and equipment according to annual maintenance plan
• Identifying the areas of special concern and deterioration (e.g. Dead legs, injection points, mix points, corrosion under insulation and Low silicon Inspection).
• Supervision and coordination of all on-stream and shutdown inspection and NDT activities for static equipment and in-service process piping.
• Review of inspection test plan, WPS and method statement for any in-service repair work of piping and pressure vessels.
• Witnessing of PT, MPI, PMI, metallographic tube testing and Hydro static test for statutory equipment.
• Provide recommendations and timely updates on equipment degradation problems.
• Provide quality assurance on project construction and maintenance works to ensure compliance with applicable codes, standards and specifications.
• Preparation of final inspection reports with all findings, abnormalities and recommendations.
• Ensure quality of inspected items to meet project requirements and standards.
• Inservice inspections in refineries / Oil and Gas / Petrochemical industries, such as corrosion under pipe support (CUPS), corrosion under insulation (CUI), Injection & Mix points inspections.
• Read, understand project related ITP, procedures, specification requirements.
• Review documents and drawings as per specification • Knowledge / experience about Piping Isometrics, P & ID, general arrangement drawings, Structural drawings, Weld Maps, welding symbols, Cutting Plans, Quality control procedures, Base Materials, and welding consumables.
• Inspection, review of mill certificates, Material verification, Inspection of Pipes, Fittings, Flanges, valves, nipples, plate tubes as per respective materials specifications, Codes, Standards & Client Specifications. Inspection / Witness & Review Stage wise activities earlier stage of spool fabrication
• Knowledge in welding inspection

Eligibility Criteria

• Graduate Engineers with 3-6 years of relevant experience.
• Relevant Engineering Degree or Diploma in Mechanical, Petroleum/Oil/Gas, Civil, Chemical or Industrial Engineering are acceptable.
• Experience in Refinery and Oil & Gas must
• Experience in QA/QC and Knowledge in Non-Destructive Testing methods.
• Knowledge/experience in welding inspection, structural fabrication, piping Isometric drawing and piping materials.
• Work Independently and can work in Singapore and other countries.
• Fluent Reading, Speaking and Writing in English.
• Willing to commit 24 months contract/ project completion.
• Team Worker, Mature, Meticulous, Pro-Active Work Attitude & Work Independent.
• Energetic & Result Orientated.

Roles & Responsibilities:

1. Handle Training Coordination - Schedule seminars,

2. Liaise with learners,trainers and related departments & organisations to ensure programmes run smoothly

3. Provide customer service for all training course-related enquiries - incoming and outgoing

4. Handle Phone inquiries, send replies by email, and phone, attend to walk-in customers

5. Ensure timely response to customers enquires, quotation and training request

6. Call Prospective students to advice about training programs

7. Assist management in day-to-day operations and office administration

8. Manage and grow our presence on social platforms like Facebook, LinkedIn

9. Collaborate with IT and design teams for website enhancements

10. Ensure the website is user-friendly and up-to-date with the latest content.

11. Develop and implement marketing strategies to enhance brand visibility and market penetration.

12. Collaborate with other departments to promote products and services.

13. Analyse market trends and competitors' activities.

14. Provide monthly reports for management review

Requirements:

1. Minimum 1-2 years’ experience in customer support or coordination role is preferred

2. Min. O Level as educational requirement

3. Computer literacy e.g. MS Office (Outlook, Word, Excel, Photoshop, PowerPoint) and/or Google Docs, Sheet.

4. Excellent interpersonal and communication skills.

5. Hands-on and a self-motivated individual, Able to work independently without much supervision

6. Organizational and administrative skills

Assurity Trusted Solutions (ATS) is a leading subsidiary of the Government Technology Agency (GovTech), responsible for operating the National Authentication Framework (NAF) and National Certification Authority (NCA) in Singapore. Our organization is dedicated to establishing trust in the use of digital services by providing secure and convenient identity management solutions.

We are currently seeking a highly experienced and dynamic individual to join us in the role of Director, IT Assurance. As the Director, you will play a pivotal role in our mission to enhance Singapore's competitiveness as a trusted ICT hub for citizens and businesses.

A brief summary of your job responsibility:

• Provide strategic direction, leadership, and oversight of the IT Assurance function within ATS.
• Develop and implement IT assurance strategies, policies, and procedures to ensure the effectiveness of internal controls and compliance with regulatory requirements.
• Lead and manage a team of IT audit professionals to conduct independent assessments of the design and operating effectiveness of internal controls and risk management systems.
• Deliver timely and high-quality IT assurance reports to senior management and stakeholders, highlighting key findings, risks, and recommendations for improvement.
• Collaborate with cross-functional teams, including technology, compliance, and legal departments, to drive continuous improvement in IT governance, risk management, and compliance practices.
• Stay abreast of industry trends, emerging risks, and regulatory requirements to proactively identify areas for improvement and respond effectively to changes in the IT risk landscape.
• Provide strategic advice and guidance to senior management on IT risk and assurance matters.
• Foster a culture of continuous learning and development within the IT Assurance team, promoting professional growth and expertise in IT audit and assurance.
• Build and maintain strong relationships with internal and external stakeholders, including auditors, regulators, and industry peers.

To succeed in this role, you will ideally have:

• Minimum of 15 years of experience in IT audit, IT risk management, or a related field, with at least 7 years in a leadership role.
• Professional certifications such as CISA, CISSP, or CRISC are highly desirable.
• In-depth knowledge of IT governance frameworks and standards, such as COBIT, ISO 27001, and NIST Cybersecurity Framework.
• Strong understanding of regulatory requirements related to IT risk and compliance, particularly in the financial services or government sectors.
• Proven track record in developing and implementing IT assurance strategies, policies, and procedures.
• Experience in managing and conducting IT audits, risk assessments, and control evaluations.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively in a fast-paced and dynamic environment.
• Proactive mindset and ability to drive change and innovation.

If you are a seasoned IT Assurance professional looking for an exciting opportunity to make a significant impact, we invite you to join us at Assurity Trusted Solutions.

We offer a competitive remuneration package and opportunities for professional growth and development. Interested applicants are invited to submit their resumes to us.

Note: Only shortlisted candidates will be notified. All applications will be kept strictly confidential and used for recruitment purposes only.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Responsibilities:

• Visual inspection of incoming raw material, incoming SKU parts, in-process parts and finished goods
• Hardness Testing - Testing of finished goods on Hardness Tester
• First Article Testing & Pressure Testing
• Recording of Data
• Carry out daily maintenance of machines
• Setup, operate and maintain all measuring equipment, gauges and fixtures for making accurate inspection checks
• Perform daily housekeeping and any other duties assigned

Working Hours: Day Shift: 7:45am - 5:00pm (Monday - Thurs); 7:45am - 4:30pm (Friday)

Location: Tuas West MRT

Salary: Basic from $2000 (depending on work experience)

Other Additional Salary: 13th month AWS + Quarterly Production Incentive + OT

Requirements:

• Candidate must possess at least Professional Certificate/NiTEC or equivalent.
• Hardworking; able to carry at least 20 - 30 KG.
• Knowledge in using basic measurement instruments
• Independent and able to work under a fast pace environment

Job Descriptions

1. Guide/Train Quality Control Inspectors

2. Gauge setting for critical thread/groove

3. Conduct First Article Check and outgoing inspections

4. Responsible for all incoming raw material hardness check

5. Responsible for marking all outgoing finished products

6. Issue Dimension Reports for all finished work pieces

7. Inspect finished work pieces according to drawings’ specifications

8. Oil and Gas industry working environment

9. Any other duties maybe assigned as and when it requires

Requirements:

ITE or GCE N Level or equivalent working experience

Job Description & Requirements

• 1. Approve or reject all procedures, specifications, methods, and results
• 2. Approve or reject all raw materials, packaging, materials, labelling and finished product
• 3. Review all production records for accuracy and completeness before approving for distribution
• 4. Establish procedures for revising procedures, formulas, and more
• 5. Approve changes to procedures, formulas, and more
• 6. Ensure that the latest version is being used at all times
• 7. Perform all the required tests to ensure identity, purity, potency and composition, and to ensure that products are not contaminated or adulterated
• 8. Investigation of customer complaints
• 9. Evaluation of new vendors/ materials
• 10. Internal audits to verify compliance to AVA regulations
• 11. Maintaining relationships with vendors and regulatory agencies
• 12. Maintain good personal hygiene as well as high work and safety standards in the workplace
• 13. Any ad-hoc duties as assigned

Qualifications & Skills

• Candidate must possess at least Diploma in Food Science/ Technology or in any field
• At least 1 years of working experience in the related field is required
• Proficient in MS Office (Excel, Powerpoint & Words)
• Strong communication skills
• Excellent time management and organisation
• Able to work in a fast-paced environment and within tight deadlines
• Is a team player with strong work ethics, great initiative with a positive and can-do attitude
• Familiar with HACCP and AVA standards

Working hours: 9am to 6pm Monday to Friday

Location: 10 Chin Bee Drive, level 3, Singapore 619861

Salary: S$2500 - $3200

As a member of the Control and Instrumentation team, you will be responsible for executing maintenance work on instrumentation and control systems in the power plant effectively, efficiently, and to comply with safety and regulatory requirements.

Responsibilities:

• Carry out repair and rectification of equipment failure and malfunction. Test and recommissioning of rectified system or equipment
• Carry out the overhaul, inspection, calibration, servicing program during plant scheduled outage.
• Implement modification, upgrading, and installation plans for plant system and equipment for enhancement, availability, and reliability improvement.
• Maintains detailed work reports, spreadsheets, graphs, plots on computer-based software (Maximo, MS Word, and MS Excel)
• Assist Engineers and Technical Officers in the maintenance work
• Supervise contractors under his charge

Requirements:

• Diploma in Electronics Engineering or equivalent
• Possesses knowledge of Instrumentation
• Preferably possesses 2 years of experience in Power Plant or Oil and Gas industry
• Self-driven, with a good working attitude and a good team player
• Is available on standby after office hours for emergency calls
• Have a safety mindset and display good workplace safety behavior.
• Be a part of the CERT team and be actively involved in emergency responses whenever called upon.

Quality Inspector (Jurong East)

off-peak: 5 days - 8am - 5.30pm + evening/ weekend OT

peak season: 2 shifts (12hour rotational shift)

base salary + OT pay + 1 month AWS + company shuttle bus

Focal point for inspection queries and scheduling of inspection activities. Ensures conformance of materials, purchased parts and manufactured parts in alignment with quality control plans, specifications, processes and standards. Adds value by ensuring products and services are delivered in compliance with customer expectations.

Job Responsibilities:

• Unboxing, unwrapping and preparing of items for inspection.
• Execute in process and/or final inspection of materials, purchased parts and manufactured parts to ensure conformance with quality control plan, procedures, documentation and standards.
• Review and ensure manufacturing work orders and associated documentation is completed and processed correctly in a timely and efficient manner.
• Monitor and ensure callibration of equipment, work areas are kept clean and appropriate PPE and best practice lifting practices are adhered to at all times.
• Prioritise inspection activities in alignment with delivery objectives.
• Effectively communicate non conformance issues to engineering / production expedites solutions as necessary to support delivery objectives.
• Attending production meetings.
• Completing of non scheduled urgent inspection tasks within the completions business.

SKILLS & QUALIFICATIONS:

• Comfortable working at Penjuru, Jurong East area. Company shuttle service provided
• Min NDT/ NDE/ SPM/ secondary education level
• 1-2 years' experience in manufacturing facility/ quality inspection/ industrial/ engineering
• Experience in manufacturing workshop processes and controls.
• Competent is reading and understanding engineering drawings, processes and procedures.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Design and implement comprehensive test plans, test cases, test data and test scripts to ensure the quality of software products.
• Collaborate with Product Owners and stakeholders to define test objectives, scope and entry/exit criteria for testing phases.
• Perform system testing (e.g., functional and performance testing).
• Develop and maintain automated test scripts and tools.
• Review and analyse test results, identify defects and anomalies and work closely with the stakeholders to resolve issues.
• Continuously improve the software testing process by identifying areas for improvement in testing practices and tools.

What are we looking for?

• Strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology or related disciplines.
• At least 3 years of experience in software quality assurance testing.
• Strong knowledge of software testing methodologies, tools and processes.
• Experience with test automation tools such as Selenium or similar.
• Experience in performance testing tools such as JMeter or similar.
• Experience with programming languages such as Java, Phyton, or similar.
• Experience in issue management and continuous integration tools such as Jenkins, JIRA, or similar.
• Familiarity with Agile development methodologies and experience working in Agile teams.
• Familiarity with cloud-based testing tools.
• Knowledge of security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong collaboration skills.
• Ability to work independently and as part of a multi-disciplinary team.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Quality Lead/ Supervisor (QAQC)

Location: Penjuru Place (shuttle bus provided)

Monday - Friday 8am - 5.30pm

The Quality Lead/ Supervisor is responsible for ensuring timely and effective implementation of the company's policies, procedures, and standards involved in assuring the quality of manufactured products and customer satisfaction, as well as for conducting quality control activities. The Quality Supervisor strives to ensure the facility adheres to quality licenses, standards and certifications.

A successful candidate will collaborate closely with functional areas such as Manufacturing, Procurement, Mfg. Engineering, Sustaining Engineering, Product Lines, R&M and Geozones regularly as well as presenting to internal teams plans and updates.

Job Responsibilities:

• Supervise and lead 4 Quality Control Inspectors and liaise with internal & external stakeholders.
• Maintain site Quality Management System.
• Update QMS records and maintain all necessary documentation and certificates.
• Responsible for following management of change as processes and procedures are updated as per QMS requirements.
• Perform regular process audits in Manufacturing areas and functional areas, including technical work instructions, processes, procedures, and competence and ensure compliance.
• Generate CARs related to any deficiencies and track them to completion.
• Keep competency records up-to-date.
• Conduct training related to QMS, procedures, WIs, others.
• Actively participate in Contract Reviews.
• Develop customer QCP Plans. Ensure contractual requirements are built into Quality Control plans.
• Actively participate in Pre-Production meetings.
• Coordinate Client visits, and audits and constant communication to demonstrate our commitment and promote the Corporate Quality Management System.
• Drive action trackers to completion, related to customer audits, manufacturing reviews or qualification process.
• Coordinate TPIs per customer QCPs, and per production schedule. Ensure documentation meet requirements.
• Review/release WOs from a Quality point of view.
• CPARs/NCRs/COPQ; monitor performance/trends, data analysis, and evaluate the effectiveness of corrective actions to ensure that the required improvements are sustained. Actively participate in RCA. Monitor/track other Quality KPIs.
• Coordinate with product design engineers and manufacturing engineers the requirements in the quality plans and inspection and test plans to be aligned with their engineering design criteria, production schedules and customer requirements.
• Coordinate quality assurance plans for new PNs/product introductions.
• Review and approval purchased materials/products mill test certificates if it complies with the required company specifications and/or applicable industry standards prior to acceptance and use.
• Ensure quality control inspection and testing activities are performed in accordance with Global MFG QMS, customer QCPs/Inspection matrices, and/or local procedires and work instructions.
• Manage non-conformance process in accordance with Global MFG QMS.
• Identify a minimum of two continuous improvement projects per year to lead and complete with measurable improvement to the business in terms of margin, quality, etc
• Any other delegated responsibilities as instructed by his direct supervisor within the timeframe specified safely and efficiently to meet business requirements, provided the instruction is reasonable and you are capable and deemed competent to fulfil these.

Job Requirements:

• 5 to 8 years of experience with ISO-9001
• Minimum 5 years of experience in QA/QC role in the manufacturing environment
• Excellent written, reading, and oral communication in English
• Computer literate and familiar with Microsoft Office software at a minimum
• Fast learner, results-oriented and independent with strong interpersonal skills
• Possess strong customer service skills, i.e. listening, follow-through, and willingness to help
• Certified Auditor
• Ability to read engineering drawings
• Ability to interpret MTCs (Material Test Certificates) against the Company specifications
• Skilled at data mining (Excel Pivot Tables, other Excel tools)

Preferred

• Lean / Six Sigma experience
• Certified Lead Auditor
• Root Cause Analysis implementation experience
• Power BI dashboards.

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently offer the following position in our office in Singapore which will be on-site.

QUALITY TECHNICIAN, IPM

Overview

To perform incoming inspection of purchased material.

Responsibilities

• Perform independent receiving inspections of raw materials and incoming parts to ensure parts meet quality standards.
• Review material certifications against drawings and purchase order to ensure compliance to specifications.
• Document all inspection and test results appropriately to ensure the integrity of the quality data recording and reporting process.
• Respond timely to requests for engineering assistance and inspections.
• Identify and segregate non-conforming material.
• Re-inspect sorted or reworked material as required.
• Perform First Article Qualification to ensure part compliance.
• Comply and adhere to company Quality Management System and Environment, Health & Safety requirements.
• Perform other tasks assigned by Supervisor.

Your Profile

• ITE, NTC, NITEC with minimum 5 years of relevant working experience or Diploma in related fields with minimum 3 years of relevant working experience.
• Must have experience in using basic measurement instruments and First Article Qualifications
• Preferably have GD&T knowledge

What We Offer

• Equal pay is a given for us.
• Learn all there is about Kaizen, PSP's and Muda as part of our Danaher Business System (DBS) trainings - if you believe in continuous improvement like us.
• We offer a balance between support and autonomy to achieve your own goals in an international environment.

Get More Insight

Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

1. Approve or reject all procedures, specifications, methods, and results

2. Approve or reject all raw materials, packaging, materials, labelling and finished product

3. Review all production records for accuracy and completeness before approving for distribution

4. Establish procedures for revising procedures, formulas, and more

5. Approve changes to procedures, formulas, and more

6. Ensure that the latest version is being used at all times

7. Perform all the required tests to ensure identity, purity, potency and composition, and to ensure that products are not contaminated or adulterated

8. Investigation of customer complaints

9. Evaluation of new vendors/ materials

10. Internal audits to verify compliance to AVA regulations

11. Maintaining relationships with vendors and regulatory agencies

12. Maintain good personal hygiene as well as high work and safety standards in the workplace

13. Any ad-hoc duties as assigned

Qualifications & Skills

• Candidate must possess at least Diploma in Food Science/Technology or in any field
• At least 1 years of working experience in the related field is required
• Proficient in MS Office (Excel, Powerpoint & Words)
• Strong communication skills
• Excellent time management and organisation
• Able to work in a fast-paced environment and within tight deadlines.
• Is a team player with strong work ethics, great initiative with a positive and can-do attitude.
• Familiar with HACCP and AVA standards

Job Types: Full-time, Permanent, Fresh graduate

Pay: $2,500.00 - $3,000.00 per month

Schedule:

• Monday to Friday

Supplemental pay types:

• 13th month salary

The Supplier Quality Engineer is responsible for developing and maintaining Company’s Approved Supplier List to meet Company’s requirements. The Supplier Quality Engineer is responsible to ensure quality of the parts/services provided by the suppliers.

Roles and Responsibilities:

• Lead QMS (Quality Management System) and Process audit for initial evaluation of new supplier and re-evaluate of existing approved suppliers to comply with ISO 9001/API Q1 and Company’s requirements.
• Monitor supplier's performance, analyze data to identify the risk and drive performance improvement plan to meet company’s supplier quality expectations.
• Lead investigation of Supplier Quality Issues by collaborating with all relevant internal and external stakeholders including Engineering team, SME (Subject Matter Expert), suppliers
• Initiate and guiding supplier to conduct RCA (Root Cause Analysis) using the appropriate quality tools: 8D Methodology, The 5-Whys, Fishbone Diagram, and other applicable problem-solving techniques.
• Execute Parts and Process Qualification Plan with suppliers.
• Setup Quality Inspection criteria (QIR) for new parts purchased from suppliers.
• Involve in supplier selection with sourcing team to input quality perspective.
• Provide training and addressing supplier’s technical queries.
• Support development and implementation of strategic initiatives when assigned.

Qualifications and Experience:

• Bachelor’s in Mechanical Engineering or equivalent.
• Experience in Supplier Quality or Manufacturing or Engineering or Project Management related functions.
• Preferred with ISO 9001:2015 QMS Auditor/Lead Auditor (CQI/IRCA) certification.

Technical/Critical Soft Skills:

• Well versed in Quality Assurance fundamentals including ISO 9001/API Q1, 8D Methodology, Root Cause Analysis, data analysis and other problem-solving techniques.
• Good understanding of manufacturing processes and their related quality risks.
• Effective verbal and written communicator at all levels within the organization and externally with suppliers.

Veronica Neo Shen Hwa - [email protected]

Personnel Reg No: R1110855

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423

Job Info:

• Salary: Basic up to $4000 + AWS + VB
• Working Hour: Monday - Friday (7.50am - 4.55pm)
• Location: Joo Koon

Job Scope:

• Plan, supervise, and execute projects and tasks
• Address and prevent issues to enhance customer satisfaction regarding product quality
• Maintain quality, environmental, and water efficiency systems within the company
• Assist in the maintenance and compliance of ISO 9001, ISO 14001, IATF 16949, ISO 17025, ISO 13485, and ISO 46001 standards
• Understand the company's policies and objectives related to quality, environment, water efficiency, and occupational health and safety (OH&S), as well as environmental aspects, safety risk assessments, and information security risks
• Conduct internal Quality and Environmental Management System (QEMS and WEMS) audits and coordinate external audits
• Monitor quality failure costs in the production department
• Perform calibration and maintenance of x-ray machines, ensure cleanliness in the x-ray equipment area, and update monthly schedules for x-ray machine maintenance

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*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Summary

The Senior Manager, Quality Assurance is responsible for overseeing the Singapore site’s QMS as Site Quality Leader and Quality Management Representative. The position will provide guidance and support to the Singapore site’s quality team and will work closely with the Director of Quality, VP of Operations, and APAC regional business partners.

Key Accountabilities

• Appointed as the Singapore Quality Management Representative and Singapore Quality Site Leader for ISO 9001:2015 QMS.
• Ensure effectiveness and compliance to ISO 9001:2015 and various regulatory requirements as needed.
• Lead site quality team to drive operation and product quality improvements via data driven metrics.
• Oversee and support supplier quality, SCAR, product inspection, equipment calibration, CAPA, complaint investigation, change control, LMS training, and NPI activities.
• Chair quality management reviews and manage Internal & External audits.
• Support global quality system process integration, harmonization, and simplification. Managing local implementation and changes.
• Manage employee recruitment and development, performance management, and motivate team to achieve departmental objectives and goals.
• Escalate and manage any significant events such as safety, product shipping holds due to quality, regulatory, or any compliance issue.
• Lead or support identified special projects and key initiatives as needed.
• Work cross-functionally to achieve Singapore site objectives.

Requirements

• 8+ years of experience in Quality Management Systems within the medical device or pharmaceutical industry or under an ISO 13485:2016 or ISO 9001:2015 QMS.
• 5+ years of management experience.
• Knowledge of regulatory requirements and standards relevant to manufacturing such as (ISO45001/OHSAS18001 and ISO14001)
• Strong customer focus with complaint investigation, significant event reporting and CAPA skills.
• Internal Auditor certification.
• Strong data analysis skills and proficiency in electronic data management systems.
• Good understanding of quality management systems and tools such as PPAP, FMEA, and SPC.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Proficiency in SAP, Microsoft Excel, Word, and PowerPoint.

Overview:

We are seeking a knowledgeable and passionate individual to join our team as an Industrial Control System (PLC) Instructor (part-time) This role will involve teaching and training individuals in the fields of electrical controls, Programmable Logic Controllers (PLCs), and industrial electricity. The ideal candidate will have a strong background in electrical engineering or a related field, along with practical experience in industrial settings.

Responsibilities:

• Develop and deliver comprehensive lesson plans and training materials covering topics such as electrical controls, PLC programming, motor controls, and industrial electricity.
• Provide guidance and support to students as they work through practical exercises and projects to reinforce learning objectives.
• Assess student progress through assignments, quizzes and mock tests, providing feedback to aid in their development.
• Stay updated on changes in regulations related to electrical controls and industrial electricity.
• Offer mentorship and guidance to students interested in pursuing careers in electrical engineering or related fields.
• Participate in professional development activities to enhance teaching skills and knowledge of relevant subject matter.

Qualifications:

• Relevant degree for Engineering (Electrical, Mechanical, Computing, or Mechatronic).
• Undergraduates / Fresh graduates in local Universities of Singapore are welcome to apply.
• Experience with working with electrical controls, PLCs, and industrial electricity in a professional setting is an added advantage.
• Knowledge of equipment and tools commonly found in industrial settings.
• Familiar with PLC programming and experience with PLC hardware and software
• Knowledge of developing instructional materials and delivering training sessions to diverse audiences is preferred.
• Knowledge of relevant industry standards and safety regulations governing electrical systems and industrial equipment.
• Patience, enthusiasm, and a genuine passion for teaching and helping others succeed in their educational and career goals.
• Training will be provided.

Working Hours:

• 3 - 6 Hours per week.
• Weekday evenings or weekends.

Location:

• 5 minutes walk from Jurong East MRT

Interested candidates please submit your resume through: [email protected]

The S-Lab for Advanced Intelligence invites applications for the position of Research Associate.

We are seeking Research Associate to join a university-level research centre collaborating with industry. The position is for one year, renewable subject to satisfactory performance. Successful candidates will be involved in a project that is related to physics-informed machine learning and control with application to data centre operations.

Key Responsibilities:

• To independently undertake research in physics-informed machine learning.
• To produce research reports and/or publications as required by the funding body or for dissemination to the wider academic community.
• To provide support to other researchers and students associated with the project.
• To attend, contribute, and where necessary lead relevant meetings.
• To undertake any other duties relevant to the programme of research.

Job Requirements:

• A Master’s degree in relevant fields;
• Have a solid foundation in at least two of following areas: Computer Science, Machine Learning, Deep Learning, Automatic Control;
• Good publication record in top-tier machine learning or control-related conferences/journals is an asset;
• Knowledge of scientific or engineering software like PyTorch, TensorFlow, Keras, etc.;
• Demonstrate outstanding communication skills, clear logical thinking, and willingness to learn.

We regret that only shortlisted candidates will be notified.

Description:

- Facilitate the collection of incoming recycled materials for production

- Create and manage production lot traveller for line usage

- Enter daily production data into productivity report and customer inventory report

- Create and maintain certificate of conformance for outgoing shipments

- To work closely with production line to ensure that customers’ orders can be fulfilled on time

- To assist in handling logistics and shipping of products

Requirements:

- Diploma in Engineering

- Prior experience in production/ manufacturing would be an advantage but not compulsory

- Basic knowledge of MS Office suite

- Possess good communication and coordination skills

- Keen leaner and willing to be hands on with the production team

Responsible to monitor the quality of incoming and outgoing products or materials to ensure that the products meet the required standard and sometimes making suggestions to improve quality or efficiency.

- Able to operate and create program for CMM Machine

- Experience in Precision Machining/Engineering Industry

- Minimum of 4 years hands-on exposure in quality inspection of Machined/Painted metal parts

- Knowledge in using measuring instruments preferred

- Proficient in spoken and written English

- Able to work overtime and weekends (if required)

Job Descriptions:

• Assist in maintaining and updating all the Quality Management System (QMS) Documentation.
• Support the maintenance and improvement of Quality Management System.
• Assist in monitoring the progress or implementation and effectiveness of Quality Management System (QMS) for relevant standards such as:

a) ISO/IEC 17020: 2012 – Inspection Body

b) ISO/IEC 17025: 2017 – Laboratory

c) ISO/IEC 17065: 2012 – Product Certification

• Assist with training of quality awareness.
• Assist in keeping track on relevant quality standards, ensure compliance and preparedness for External Audit.
• Assist QA/QC Manager with Internal and External Audit.
• Perform any ad-hoc duties as and when assigned.

Requirements:

• Posses at least diploma in civil engineering or equivalent
• Knowledge and proficiency in Microsoft Office.
• Exceptional attention to detail
• Good oral and written communication skills
• Great team player and able to work efficiently with minimal supervision
• Training provided by QA/QC Manager / Engineer.

You may send your resume / CV to email address directly: [email protected]