Position: Survey Experience Quality Manager

Work duration: Till 31 December 2024 (Renewable depending on performance and project)
Working hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm

Work location: Clarke Quay area / Revenue house

This role reports directly to the Head of Quality team – Survey Experience Manager (Quality and Inbound) and the main supporting pillar to improve quality excellence, standards and compliance for all business lines.

This incumbent is also responsible for handling escalations and react to negative feedbacks from survey respondents.

• Provide support to Survey Experience Manager (Quality and Inbound) in strategic analysis, planning and execution for quality, standards and compliance policies.
• Work closely with the various project managers encompassing Inbound and Outbound to develop quality service and SOPs.
• Ensure Quality Service KPIs are met consistently.
• Manage all email mailboxes and ensure all enquiries, feedback and request are promptly addressed.
• Ensure the team to fulfil the service level agreement by responding to all emails within 3 working days turnaround time and ensure prompt follow up on cases
• Organise internal call calibration sessions with key stakeholders and Project Managers.
• Determine trends, challenges and lapses in various business lines and playing a key solutions provider role.
• Assist Survey Experience Manager (Quality and Inbound) in punctual and accurate reporting to all relevant stakeholders.
• Perform any other relevant adhoc duties as assigned.

What will you do?Lead team of Software Quality Engineers
Create and maintain test cases, test plans and test reports to ensure they are up to date with project and security requirements
Conduct testing on new features and file defects
Perform various tests such as manual, functional, performance, exploratory tests, UAT
Assist in resolving issues during testing and production stages
Coordinate with in-house development team, vendors, and users to conduct tests such as User Acceptance test, systems integration tests and performance tests.
Drive adoption of relevant, up-to-date technologies, practices and tools in Agile software projects
Contribute in technical discussions and solutioning sessions
Maintain the Quality Standards of the software at every stage.
Execute both manual and automated test scripts

Requirements
What are we looking for?

Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.
At least 5 years of professional experience in software quality testing
Proficient in testing techniques, test-driven development, continuous integration and continuous delivery
At least 3 years of experience in leading a team
Experience with open source automated testing frameworks (preferably Cypress) and open source performance testing tools (e.g. k6) is preferred
Experience in Agile development teams, employing relevant methodologies and practices such as Scrum
Keen to share knowledge with team mates and mentor fellow developers
Good communication and interpersonal skills
Self-driven and independent

Responsibilities

• Drive customer issue resolution activities following the claims management process, i.e. root cause analysis, containment, corrective action, and factory process / quality controls improvements to prevent recurrence of problems and efficacies of detection
• Work with regional Technical Product Managers to resolve field claims. This includes performing failure analysis and field visits to customer sites/installation
• Providing timely engineering insights including failure analysis technical reports and presentation
• Analyze product warranty claim and provide modeling on product service life
• Collaborate with cross functional teams, contributing to the domain of product FA or characterization
• Handles customer visits and factory audits and product inspection

Requirements

• Min Bachelor / Masters / Phd Degree in Engineering or Science (Electrical, Mechanical, Physical Sciences)
• Application experience in managing (large) data modelling would be favorable
• Problem-solving, failure analysis and trouble-shooting, statistical data analysis and design of experiment
• Ability to interface and communicate effectively with cross-functional teams as well as external stake holders and external auditors
• Communicate effectively through presentation and technical reports

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

About the company
Our client is a renowned global re/insurance broker with exceptional training and development programmes.

About the job

• You will oversee the day-to-day operations, focusing primarily on Credit Control.
• Collaborating with internal stakeholders, ensuring a seamless operational experience and address any issues promptly.
• Managing Service Level Agreements (SLAs) and upholding standards for accuracy and efficiency.
• Resource allocation and optimization, and working closely with the sales team.
• You will provide mentorship and develop the team.

Skills and experience required

• At least 5 years of Credit Control experience, ideally with some people management responsibilities
• Ideally from an insurance or financial services sector
• Experience in end-to-end credit control and strong communication, leadership, and analytical skills

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

• Develop and update automated test cases, test plans, and test framework to align with requirements and policy changes.
• Conduct a variety of tests, including manual, functional, performance, and exploratory tests, to support User Acceptance Testing (UAT).

Requirements:

• Degree in Computer Engineering or equivalent
• At least 3 years of experience of quality testing with hands-on automation.
• Proficient in CI/CD.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

What will you do?

Create and maintain test cases, test plans and test reports to ensure they are up to date with project and security requirements
Conduct testing on new features and file defects
Perform various tests such as manual, functional, performance, exploratory tests, UAT
Assist in resolving issues during testing and production stages
Coordinate with in-house development team, vendors, and users to conduct tests such as User Acceptance test, systems integration tests and performance tests.
Drive adoption of relevant, up-to-date technologies, practices and tools in Agile software projects
Contribute in technical discussions and solutioning sessions
Maintain the Quality Standards of the software at every stage.
Execute both manual and automated test scripts

Requirements
What are we looking for?Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.
At least 3 – 5 years of professional experience in software quality testing
Understanding of testing techniques, test-driven development, continuous integration and continuous delivery
Experience with open source automated testing frameworks (preferably Cypress) and open source performance testing tools (e.g. k6) is preferred
Experience in Agile development teams, employing relevant methodologies and practices such as Scrum
Keen to share knowledge with team mates and mentor fellow developers
Good communication and interpersonal skills
Self-driven and independent

One of our leading NBFSI clients is looking to hire a Tech & Cyber Risk Control Consultant with any of relevant certifications (e.g., CISSP, CISA, CISM, CRISC). Must have experience in cybersecurity risk management practices, implement and maintain robust control assurance processes.

Key Responsibilities:

Control Assurance Framework:

• Develop, implement, and maintain a comprehensive control assurance framework for technology and cybersecurity functions.
• Establish and enforce control testing methodologies to assess the effectiveness of existing controls.

Risk Identification and Assessment:

• Collaborate with technology and security teams to identify and assess risks associated with Cloud, systems, applications, and infrastructure.
• Conduct risk assessments to evaluate the impact and likelihood of identified risks.

IT & Security Policies and Standards Management:

• Oversee the maintenance of IT & Security policies and standards.
• Ensure compliance with established policies and standards across technology and security functions.

Issues, Incident/Exception Tracking, and Reporting:

• Implement and manage processes for tracking and reporting technology and security issues, incidents, and exceptions.
• Provide timely and comprehensive reports to relevant stakeholders, including the CISO.

Tech and Security Control Testing and Assessments:

• Lead and coordinate regular testing and assessments of technology and security controls.
• Manage the remediation of control deficiencies identified through testing and assessments.

Must carry out below mention tasks:

• IAM Governance
• Monthly Phishing Test Management
• Special Security Projects
• DLP Rollout and Monitoring
• Support Governance Committees
• Audit Artifacts and Compliance Management
• Regulatory Assessments and Reporting
• Maintain OSPAR Compliance
• Ad-Hoc Tasks Directed by CISO

Qualifications and Skills:

• Bachelor’s degree in computer science, Information Security, or a related field.
• Master's degree or relevant certifications (e.g., CISSP, CISA, CISM, CRISC) preferred.
• 5 years of relevant working experience
• Proven experience in technology risk management, control assurance, or related fields
• Strong understanding of cybersecurity principles, frameworks, and best practices.
• Excellent communication and interpersonal skills with the ability to collaborate effectively across technical and non-technical teams.
• Experience working with technology and security professionals in a first line-of-defence capacity.
• Demonstrated ability to lead and drive change in a complex and dynamic environment.
• Strong analytical and problem-solving skills.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Our client’s principal activities are to provide Clients with Full Turkey Project Management. This includes engineering, project management through the pre-construction planning, critical path development, construction / fabrication / site management, commissioning and hand over. It has executed a wide range of major projects involving Marine FPSO Conversion/Process Module Construction related to Oil and Gas Industry, Sub-Sea Products, Semi-Submersibles, Repair of Oil Rigs, Pharmaceutical Process Packages and Power Generation Facilities since its foundation in 1990. This vast experience and Total Commitment to Customer Satisfaction has since earned it a strong reputation in the industry as a reliable local business partner that aspire to exceed our clients’ expectations.

They are looking for a Dimension Control Supervisor.

Job Highlight

• Permanent role| 5.5 days’ work week
• Competitive compensation benefits
• Good career advancement opportunities
• Conductive & friendly working environment with cultural diversity

Role & Responsibilities

Responsibilities

· Perform dimensional control inspection of module structure, piping, Tie in point coordinates, equipment, Flange face out using total stations and BEST FIT software

· Advise construction team on construction sequence, installation, and appropriate rectifications based on Dimensional tolerance

· Coordinate with Client inspectors for dimensional control inspections as per Inspection and test plan

· Generate dimensional control reports and get it approved from clients

· Ensure periodic calibration of survey equipment

· Coordinate day to day DC activities and report the progress of DC taken and the Report submission.

· Coordinate all the calibration works as and when required for the DC equipment’s

· To report Progress and maintaining of all the DC equipment’s

Requirements

· Diploma/Degree in Mechanical Engineering

· Experience in using BEST FIT software

· 3 years’ experience in marine shipyard

· 5.5 days’ work day

· Local/Singaporean

· Fit to climb up and down the modules

Job Related Information

• Permanent - 5.5 days’ work week | Monday-Friday 8am-5pm, Saturday 8am-12pm
• Head-Office Location: Gul Circle| Singapore 629350
• Company’s transport available @ designated location
• Department: Production| Section: Piping
• Reporting Line: Piping Head of Department

Salary & Benefits

• Monthly Basic Salary: Based on expertise, academic qualification and skills
• OT pay entitlement: OT Flat rate S$8/- per hour
• Healthcare benefits such as Outpatient, Dental, Health Screening etc.
• Cover with insurances, Personal Accident, Hospital & Surgical, Term Life and Work Injury policy
• Variable Bonuses
• 14 days Annual Leave and 14 days sick leave
• Birthday leave / Festival eve half day leave
• NTUC membership – Applicable for only Permanent confirmed staff
• Company transport at designated places

NB:

• NO QUOTA FOR THE FOREIGNERS PLEASE.
• This job vacancy is posted on the My Career Future Jobs Bank portal, which is only for the Singaporeans and Singapore PRs.

Please contact our Recruitment Consultant: Leeza Shaheed (R1770675) for further enquiries about the role

@ [email protected], [email protected]

and send your updated CV in MSWORD with the following information: Nationality, Full name, Total yrs. of exp., relevant work exp. for how many yrs., expected monthly basic salary, latest drawn monthly basic salary, availability, reason for leaving last two jobs.

Venture Cove Pte Ltd

(EA License 21C0547)

65 Chulia Street, #46-00 OCBC Center

Singapore 049513

LinkedIn: http://www.linkedin.com/in/venture-cove-681891249/

Website: http://www.venture-cove.com/

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Description:

• Assist Head of Strategy in business partnering with the company leadership and their teams to drive and develop an integrated view of all strategic goals and drivers across the organization.
• Lead the annual business planning process. Developing and implementing strategic initiatives that will drive growth and profitability in the life insurance business.
• Act as a trust internal consultant to lead strategic initiatives, potential go to market opportunities and drive the strategic direction for the business through the annual business planning cycle.
• Conduct market research and analysis to identify trends, opportunities, and threats in Singapore life insurance industry and identify organic and inorganic opportunities for the business.
• Work closely with the Head of Strategy and Leadership team to develop market and competitor intelligence capability and implement strategies that address market opportunities, customer needs, and competitive pressures.
• Monitor and evaluate the effectiveness of strategies and provide strategic recommendations as needed.
• Collaborate with cross-functional teams, to ensure alignment and execution of strategic initiatives.
• Work with various functions to oversee the production and review of strategic reports for Local & Group Senior Management, including the business plan, quarterly business performance dialogue and strategic key performance indicators (KPIs) for the organisation and leadership team.
• Utilise data analytics tools to analyse company-wide data and generate insights for strategic decisions making.
• To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise.

Who we are looking for:

Competencies & Personal Traits

• Must have a solid quantitative and analytical aptitude
• Must be comfortable organising unstructured information and forming reasonable linkages and hypotheses
• Possess the ability to broadly think across a range of strategic issues and connect the dots
• Has strong interpersonal skills; ability to interact congenially with cross-functional colleagues across different levels
• Has strong communication and public presentation skills
• More importantly, the successful candidate is a self-starter with the intellectual curiosity to problem-solve as well as the personal discipline/ pride to see through a high-quality of work

Qualifications and Working Experience

• Bachelor’s degree in a quantitative business subject (Finance, Accounting, Research), MBA / CFA is advantageous
• Must possess high proficiency in MS Excel and PowerPoint
• +5 years of generalist strategy or implementation consulting experience is ideal, although not mandatory

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Responsibilities:

Provide effective support and assistance to the Team Leader / Deputy Group Head in the daily operations of the Operations Control Group (OCG) mainly Account Services, Credit Limit Setup, Audit Confirmation & related Customer Services.

• Process transactions / requests in compliance with the Bank's Policy & Procedures, Head Office Rules in alignment with the local and related overseas laws and regulations. End-to-end understanding in terms of Controls associated with transaction / request processing must be robust.
• Observe the rules and regulations of the Compliance Manual of the Bank associated with the Anti-Money Laundering, KYC requirements, MAS regulations, etc.
• Participate actively with the Team Leader / Deputy Group Head in resolving operational issues, and manage change projects (including Business Analysis, support UAT planning & execution).
• Identify areas to improve the operational efficiencies (proactively contribute to Time & Cost Savings) and effectiveness (controls) of the Group, and propose and support the implementation of improvements of workflows & processes.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc. and resolve issues including handling customer / stakeholder's complaints and escalating all issues promptly.
• Participate actively in the various Business Continuity Plan Drills which are held regularly by the Bank and the local regulatory authority.
• Cross-train other colleagues within Team OCG to ensure there is sufficient back-up to cover each process from time to time.

Job Requirements:

• Degree in Banking & Finance or equivalent.
• At least 3-5 years of Banking experience in Managing Customer Account Setup, including Maintenance, Offboarding & issuance of Audit Confirmation.
• Proficient in Microsoft Office with immediate Microsoft Excel skills.
• Possess critical thinking skills, and able to link diverse information to build a full picture and spot inconsistencies.
• Meticulous, attention to detail with a risk and control mindset.
• Good oral & written communication skills, strong inter-personal skills, and a strong customer service aptitude.
• Reliable team player, who is able to work with a diverse group of people.
• Keen and proactive learner.
• Effective time management skills, ability to work under pressure and meet cut-off times.

To perform Quality Control functions within the Material Receiving, Label Control, Distribution and Production areas in order to assure material and products are sampled and released in compliance with agreed specifications and timelines.

Responsibilities:

Quality Control functions within Material Receiving:

• Perform incoming goods sampling, inspection and approval.
• Ensure any customer specific requirements have been carried out by Logistics during booking-in and Quality Control during the approval process.
• Sample materials upon customer request.
• Carry out expiry and status changes of materials upon request.
• Travel abroad when required to aid the inspection, approval and sampling of materials for Almac Clinical Services.
• Ensure Sampling areas are cleaned and perform area clears after sampling has been completed.
• Ensure Almac Clinical Services adherence to cGMPs, SOPs and Customer instructions through performance of job function.
• Monitor storage area environmental conditions.

Quality Control functions within Label Control and Distribution:

• Inspect and approve Clinical Labels prior to issuance to packaging operations, distribution and direct dispatch from Almac Clinical Services. Record results electronically.
• Perform electronic inventory transactions to make labels available to Production.
• Advise Label Control and Distribution personnel on accept / reject criteria and on general issues.
• Approve Label Verification projects used to perform a fully automated inspection of labels.
• Approve randomisation files for use by the label verification system.
• Apply and remove electronic holds on distribution orders.
• Perform verification checks on documentation and clinical material prior to distribution from Almac Clinical Services.
• Approve Depot Shipment paperwork.

Quality Control functions within Production:

• Perform regular in-process quality checks on products, processes, room layout and safety to ensure compliance with GMP and Almac Clinical Services procedures Perform end of operation documentation checks and associated electronic transactions.
• Advise Production personnel on accept/reject criteria and on general issues.
• Review log books and perform facility inspections.
• Instruct Production personnel on cleaning methods and perform area clearance checks, this includes the corridors and changing areas.
• Perform sampling and Inspection operations as requested.
• Perform calibration checks on balances and scales used in the Almac Clinical Services facility.
• Accompany Almac approved contractor when performing Environmental Monitoring.
• Travel abroad when required to aid the inspection of labelling operation.
• Perform inspection on JTM related activities e.g. printed clinical labels, labelled clinical materials and review JTM batch documents.

In General:

• Perform Destruction duties as required.
• Assist in client audits.
• Instruct relevant personnel on cleaning methos in the event of spillage.
• Monitor environmental conditions in storage and production areas. Alert QC Supervisor / Manager immediately when there is an excursion of environmental condition.
• Assist with the allocation and prioritising of duties for Materials Receiving, QC Label Control & Distribution and Production personnel.
• Check documentation for completeness and accuracy. Identify any deviations from written procedures and inform relevant personnel.
• Assist and deputise for the Quality Control Supervisor.
• Contribute to the review and writing of quality procedures, including the development of new SOPs and revision of existing SOPs.
• Assist with training and development of QC Materials Receiving, QC Label Control & Distribution and Production personnel.
• Attend meetings when required.

Criteria:

• Diploma in sciences or life sciences discipline
• Knowledge of GMP
• Excellent verbal and written communication skills
• Ability to demonstrate a logical approach to problem solving
• Ability to use initiative and to prioritise tasks
• Ability to work to consistent high standard under pressure
• Be willing to train others when required
• Ability to demonstrate strong attention to detail

• Prepare, setup and qualify machines before shipping out from factory to customer.
• Support site service as to when required.

Requirements:

• Diploma in Mechatronics
• At least 2 years of working experience in mechanical/electrical control system.
• Good understanding of machinery automation with electrical, servo, sensor, pneumatic system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.

E-Commerce’s Governance Platform is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities

- Lead a team of engineers in the design, development, and implementation of risk control systems.

- Collaborate with product managers and cross functional teams to identify and prioritize fraud detection and prevention initiatives.

- Evaluate existing risk control processes and technologies, identifying areas for improvement and optimization.

- Drive innovation by researching and implementing new technologies and methodologies to enhance fraud prevention capabilities.

- Provide technical guidance and mentorship to team members, fostering a culture of continuous learning and development.

- Define the long-term technical roadmap for the team.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- 5 years of experience in software development, with a focus on risk control or anti-fraud solutions.

- Strong proficiency in programming languages such as Golang, Python, or Java.

- Demonstrated leadership experience, with the ability to lead and mentor a team of engineers.

- Excellent problem-solving and analytical skills, with a keen attention to detail.

Preferred Qualifications

- Prior experience working on risk control or anti-fraud solutions in the e-commerce industry.

- Experience with distributed systems and microservices architecture

- Strong communication skills and the ability to collaborate effectively with cross-functional teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Responsibilities

National Surgical Quality Improvement Programme (NSQIP) Data Collection and Reporting

• Work with clinician champion to identify surgical patients for inclusion in the Program through the application of Programme.
• Collect preoperative, operative, and postoperative data components for the Programme through the effective utilization of the hospital medical record systems.
• Attend weekly Morbidity & Mortality conferences to ensure reliable data collection of postoperative occurrences.
• Identify streamlining and process improvement opportunities in the data collection process.
• Demonstrate appropriate utilization of resources necessary to obtain valid, reliable data for entry into the Programme.
• Utilize software applications for data collection and analysis.
• Responsible for the accurate and timely entry of data into the programme’s database and meets the caseload accrual requirement protocol.

Operations Planning

• Drive process improvements and streamline workflows to ensure efficient operations and process flow for patient care journey and management of hospital-wide resources – beds, OTs, clinic space, office space.
• Support in the planning and coordination of clinical manpower planning and deployment.
• Analysis, monitoring and reporting of operations and clinical indicators at various platforms to aid decision making at department level.
• Support in annual department workplan and budgeting.
• Support as secretariat for department, internal and external workgroup meetings with stakeholders for operations planning matters.

Secondary Responsibilities

• Disseminate and implement hospital’s policies & procedures.
• Ensure Policy & Procedures are current.
• Perform any other duties as assigned by supervisor.

Job Requirements

• Bachelor’s degree from a recognized institution
• Experience in one of the following settings: hospital surgery department/clinic, clinical research, or medical records preferred.
• Ability to build relationships and gain alignment for clinical support.
• Ability to interact with all members of the surgical team and administrative staff in a professional and courteous manner.
• Computer and Internet experience required - familiarity and competency in MS Office products (Word and Excel) is essential.
• Database data entry and/or management experience preferred.
• Basic statistical knowledge preferred.
• Quality improvement or patient safety knowledge and experience preferred.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23866

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.

E-Commerce’s Governance Platform is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities

- Design and develop scalable backend systems and algorithms for fraud detection and prevention.

- Collaborate with frontend engineers, product managers and other cross functional teams to integrate risk control solutions into the platform.

- Evaluate existing risk control processes and technologies, identifying areas for improvement and optimization.

- Drive innovation by researching and implementing new technologies and methodologies to enhance fraud prevention capabilities.

- Conduct thorough testing and debugging of backend systems to ensure reliability and performance under varying loads.

- Stay informed about emerging technologies and industry best practices in risk control and fraud detection.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- 2+ years of experience in software development, with a focus on risk control or anti-fraud solutions.

- Strong proficiency in programming languages such as Golang, Python, or Java.

- Solid understanding of data structures, algorithms, and software design principles.

- Excellent problem-solving and analytical skills, with a keen attention to detail.

Preferred Qualifications

- Prior experience working on risk control or anti-fraud solutions in the e-commerce industry.

- Experience with distributed systems and microservices architecture

- Strong communication skills and the ability to collaborate effectively with cross-functional teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Develop and update automated test cases, test plans, and test framework to align with requirements and policy changes.
• Conduct a variety of tests, including manual, functional, performance, and exploratory tests, to support User Acceptance Testing (UAT).

Requirements:

• Degree in Computer Engineering or equivalent
• At least 3 years of experience of quality testing with hands-on automation.
• Proficient in CI/CD.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Description

Job Profile Summary:

In this role, you will administer and maintain a portfolio of policies of high complexity and ensure the prompt issuance of policy contracts and bills. At the same time, you will support the team in providing administrative support in servicing the clients. You will report to the Billing Team Lead, Enterprise Business Operations, and work closely with various stakeholders to ensure that policy contracts, premium notices and endorsement are issued within the agreed turnaround time.

Job Description:

• Manage and support assigned portfolios to ensure BAU activities are carried out with high level of accuracy, efficiency and within the agreed turnaround time. This includes issuance of bills, policy contracts, endorsements and medical cards.
• Handle phone and email enquiries via various channels. E.g. Contact Centre, direct clients, etc.
• Work with different appointed Third-Party Administrators (TPAs) to ensure that clients' requested services are provided for. Ensure that clients' complaints / feedbacks are resolved with the TPAs and clients' service level agreement are met.
• Participate in assigned projects / product launches and ensure that tight timelines are adhered and met.
• Perform UAT, as and when required.
• Coach and mentor junior administrators.
• Other Adhoc assigned tasks.

Who we are looking for:

Competencies & Personal Traits

• Strong interpersonal and communication skills
• Meticulous and detail oriented
• Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen
• Enjoy working with people at all levels and across functions
• Curiosity in exploring new tools and solutions to address operational needs

Working Experience

• 1 – 2 years working experience with insurers or insurance related industry
• Prior experience with employee benefits scheme is desirable
• Knowledge of term life or hospital and surgical plans is a must

Professional Qualifications

• M5
• Health Insurance

Education

• Diploma or Degree

Language

• English

Careers That Change Lives

This role will lead initial set up of Quality Systems for a new entity to meet local medical device regulations and China Good Manufacturing Practices.

A Day In The Life:

This role will Ensure products manufactured by contract manufacturer meet all defined specifications and are developed and manufactured in compliance with all applicable quality system requirements and provide leadership to work with different Medtronic entities and set up the strong relationship to support the implementation of Quality Systems for the new entity in implementing China localization strategy.

Primary Responsibilities

• Set up the Quality Systems to it meets Singapore, China and requirement countries requirement.
• Establishes quality programs and initiatives to ensure products and assemblies are developed and manufactured per applicable requirements.
• Establish strong supplier control and Quality oversight over suppliers and Medtronic entities.
• Driving continual and preventive improvement of quality management systems in supporting the conformity of process and product quality.
• Supports and develops systems for the identification, analysis, correction, and prevention of quality issues.
• Contributes quality expertise to product development and manufacturing transfers including working closely with suppliers to implement robust manufacturing processes and Quality oversight.
• Oversees and lead key quality systems processes to ensure its effectiveness which includes Design Control, Supplier Controls, Quality Planning, Document Controls, Training, Audits, Change Controls, Nonconformance CAPA, Manage External Requirement, etc.
• Leads the site audit readiness and manages, conducts and coordinates external (Singapore, China, ISO, etc.) audits.
• Take preventive actions to improve the compliance and effectiveness of Quality Management Systems by proactive learning from other sites and best practices from the industry.
• Provides QA support, participate and collaborate with Operating Units improvement program
• Works with local management team members in developing long and short-term quality goals and strategies.
• CAPA board memberParticipate in CAPA and board meetings to review the trending of all input sources and determine if any further action is needed
  Perform review on the CAPA investigation, action plan and effectiveness to determine if CAPA process requirement are fulfilled.
  
• Represents the new entities to collaborate with peers across all Operating Units for global quality initiatives and works closely with peers on similar quality concerns between Medtronic sites

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead
• Regular update of Procedures and Manuals to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations
• Contribute in key initiatives and other ad hoc projects as needed

Requirements

• Bachelors degree
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Job Description

Key responsibilities include:

• Support the Internal Control team in assessing and implementing internal control mechanisms.
• Assist in reviewing SOX controls and ITGC controls, ensuring alignment with Traveloka’s Group SOX ICOFR policy.
• Perform data analytics of business processes & controls to identify areas of concern or improvement.
• Aid in the coordination of audit remediation processes arising from internal and external audit finding.
• Participate in cross‐functional teams' efforts to conduct root cause analysis for fraud and other unusual activities to establish action plans to improve the controlled environment.
• Assist in continuous improvement processes and activities, such as awareness/ training programs and sessions on audit, risk and controls.
• Assist in regular internal control tests and reviews, ensuring compliance with SOX standards.
• Manage the SOX Risk and Control Tool to ensure effective oversight governance within the Internal Control team.
• Help in updating SOX documentations like Flow Charts, Narratives, and Risk Control Matrices.
• Engage in training sessions to stay updated on compliance standards and internal control best practices.
• Participate in various company-wide initiatives, such as reviews of policies and procedures.

‎

Requirements

• Bachelor's degree in accounting and finance.
• A minimum of 5 years of experience in accounting, auditing, or internal control roles.
• 3 years of public accounting experience (Big 4) is required.
• Familiarity with Sarbanes Oxley (“SOX”) guidelines, compliance, and business processes.
• Basic knowledge of International Financial Reporting Standards (“IFRS”).
• Ability to work collaboratively with multidisciplinary teams.
• Strong analytical and problem-solving skills.
• Keen attention to detail and commitment to achieving high standards.
• Good communication abilities for effective interactions with internal and external parties.

‎

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

• Establish new and maintaining existing relationships with customers.
• Manage and interpret customer requirements and calculate quotations for clients.
• Perform pre-sales technical assistance and product education.

Requirements:

• Diploma in Electronic, Mechanical/Mechatronics Engineering
• At least 2 years of sales experience in cleanroom environment/semiconductor industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

MGCA Cafe Pte. Ltd., which is wholly owned by Marubeni Corporation, is a master franchisee of Tim Hortons® in Singapore. MGCA Cafe is looking for a Manager - Financial Planning, Analysis, Control and Compliance to shape the financial strategy and ensure compliance/governance.

Job Responsibilities

1. Financial Planning, Analysis and Control

- Financial Planning:

o Prepare budgets and prospect of the company and its subsidiaries

o Support Finance GM to prepare reporting packages to the shareholder in Japan

o Conduct cash flow management of the company and its subsidiaries

o Build financial projection and prepare scenarios for improvement

- Financial Analysis and Control

o Monitor budget progress – analyze and review monthly company and stores financials

o Analyze sales, cost of sales and product mix data

o Collaborate with relevant functional teams to gather necessary financial information

o Financial covenant management related to the franchise agreement

- Others

o Manage finance related service providers such as financial institutions, accounting firms etc.

o Support Finance GM for statutory requirements such as audit and tax filing

2. Company Compliance and Governance

- Coordinate with relevant teams to establish internal control rules and processes, adhering to the Governance Policy by the shareholder in Japan

- Monitor and facilitate compliance with company policies, rules and processes

- Collaborate with the Legal Team to review intra-company and third-party agreements from compliance point of view

3. Shareholder Relationship

- Serve as the point of contact with the shareholderin Japan, facilitating communication and preparing necessary documents for the shareholder

- Coordinate and manage shareholder related matters such as shareholder meeting and board meeting including material preparation, documentation and filing for the shareholder

Job Requirements

• Bachelor’s degree in Finance, Accounting, or related field; MBA or relevant certification is a plus
• At least 5 years of proven experience in financial planning and analysis, preferably in F&B and/or service-related industries
• At least 5 years of proven experience in compliance section of a publicly listed entity
• Strong understanding of compliance, governance, and internal control processes, preferably in F&B and/or service-related industries
• Fluent proficiency in Japanese, preferably JLPT N1 or N2 for liaising and reporting back to the shareholder in Japan
• Knowledge of Japanese governance principles is highly desirable due to the role’s involvement with the shareholder in Japan
• Excellent communication skills and the ability to collaborate with cross-functional teams

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role

Quality Assurance Specialist is to promote and integrate quality into every aspect of our BioReliance® biologics safety testing business in Singapore. The role is to perform batch record review (i.e. data audits) to support all aspects of quality operations to ensure that laboratory testing operates in full compliance with sound scientific practice, GxP and Standard Operating Procedures (SOPs). The scope of responsibility is to contribute or impact the results of the QA team and is accountable for the quality of own work, solve problems of low complexity independently by identifying and selection solutions and by analyzing information.

The post holder will be able to perform the following functions independently, with minimal guidance.

What You Do

• Batch record review: Review and approval of GxP documents, including Protocols, Technical Specification (TS), Batch Records, Workbooks, SOPs and all other QMS documentation.
• Batch record review: Comply with all applicable policies, procedures and guidelines.
• Batch record review: Conduct in-process or final audits and approval on manufacturing or testing documentation as they comply with the stated regulatory standards and the approved TS, protocol or SOPs.
• Batch record review: Release of the certificate of analysis for GMP testing against the TS and associated documentation.
• Batch record review: Prepare QA statement within each GLP final report specifying inspections date, and dates findings were reported to the Study Director and management.
• Review and approve deviations, anomalous results, OOS, positive results and CAPAs.
• Assist in investigations from events, complaints or data audits.
• Conduct trend analysis for deviations and review / approve applicable CAPA records.
• Assist self-inspections to ensure continuous improvement.
• Perform and support client audits, regulatory inspections.
• Perform and support internal audits.
• Perform and support supplier audits.
• Comply with Health and Safety Executive regulations and undergo relevant training modules when required and actively takes necessary action when encountering unsafe situations.
• Perform their duties according to the principles of Good Laboratory (GLP), Good Manufacturing Practice (GMP) and Good Clinical Practice (GCP).

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post. Job descriptions will be regularly reviewed to ensure they are an accurate representation of the post

Who You Are

• Graduate degree in life sciences or higher related degree
• Minimum of 2 – 4 years of experience, within a similar Quality Assurance role i.e. batch record review.
• Shows a desire and motivation to work in Quality and regulated environment.
• Awareness of Biologics regulatory environment and GMP manufacturing topics.
• A proactive approach to all aspects of Quality.
• Fluent in both written and spoken English.
• Good communicator, dealing directly and effectively with operational teams and site QA and lab colleagues routinely.
• Strong analytical and problem solving abilities.
• Organized and logical in defining workload and delivering projects.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.

E-Commerce’s Governance Platform is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities

- Design and develop scalable backend systems and algorithms for fraud detection and prevention.

- Collaborate with frontend engineers, product managers and other cross functional teams to integrate risk control solutions into the platform.

- Evaluate existing risk control processes and technologies, identifying areas for improvement and optimization.

- Drive innovation by researching and implementing new technologies and methodologies to enhance fraud prevention capabilities.

- Conduct thorough testing and debugging of backend systems to ensure reliability and performance under varying loads.

- Stay informed about emerging technologies and industry best practices in risk control and fraud detection.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- 2+ years of experience in software development, with a focus on risk control or anti-fraud solutions.

- Strong proficiency in programming languages such as Golang, Python, or Java.

- Solid understanding of data structures, algorithms, and software design principles.

- Excellent problem-solving and analytical skills, with a keen attention to detail.

Preferred Qualifications

- Prior experience working on risk control or anti-fraud solutions in the e-commerce industry.

- Experience with distributed systems and microservices architecture

- Strong communication skills and the ability to collaborate effectively with cross-functional teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Conduct timely inspections and/or verifications of incoming materials and assess line fallout.
• Make necessary quality decisions, determine the need for corrective action, and communicate with the Supplier Quality Engineer and Buyers.
• Sample materials following documented plans and procedures.
• Physically inspect materials using various tools such as micrometers, calipers, and feeler gauges.
• Ensure the calibration status of IQC tools and manage inventory control of IQC labels; initiate requisition orders when necessary.

Requirements:

• Nitec and above.
• At least 2 years of Quality Inspection experience.
• Capable of comprehending written instructions, including procedures, specifications, and blueprints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628