Job Description:

• To perform functions and tasks in relation to building the workplace culture, staff and guests’ engagement and overall service effectiveness in the field.
• From scheduling to logistics co-ordination; preparation of training materials to processing of invoices (for in-house runs). Conduct Service Quality trainings
• Development of common OJT content, using e-learning. Be involved in the production of learning videos in relation to Service Excellence, Housekeeping Standards, Infection Prevention Controls, etc
• Conduct analysis on training management reports and training budget
• Preparation and dissemination of training report
• Analyze Service Quality report, and provide recommendations from learning perspective
• Support the team with content development and publishing of the daily learning material Daily Dose
• Provide alignment and understanding of our service values (ACTS OF GRACE) through contextualizing the values to operations deliveries, using suitable microlearning tools
• Responsible for the planning and execution of quarterly service audits in FEH portfolio of hotels and serviced residences
• Preparation of publicity piece for nomination of nominees for the various Service Excellence Awards (including Employee of the Month)
• Trawl the internet for relevant awards for service, HR, organization, hospitality, etc for FEH’s participation
• Collation and edit of submission write-ups and preparation of nominees

Job Requirements:

• Minimum Diploma in Business Management with 3 to 5 years’ working experience preferably in Learning & Development and/or in hospitality industry
• Highly motivated and passionate about learning
• Analytical, meticulous and results focused
• Possess good verbal and written communication skills as well as strong interpersonal relationship skills
• Excellent knowledge and experience with Training Needs Analysis, Learning Management System and Microsoft Excel
• Good working knowledge of Microsoft Office
• Ability or Experience in simple videography and media editing tools would be an advantage
• Able to work in a fast paced environment

Job Description:

Training and coaching will be provided for all work and task assigned. List stated are not limited to the following:

Training Programme

• From scheduling to logistics co-ordination; preparation of training materials to processing of invoices.
• Preparing, and generating training data for reporting.
• Mapping of training competencies to learning needs
• Conduct research for training content development.
• OJT process mapping
• Handle training related or other HR projects which may be assigned from time to time.

Training Reports

• Conduct analysis of various training reports.
• Preparation of training reports

Learning Management System (LMS)

• Support in responding to queries in relation to e-Learning and LMS
  

Others

• Ad-hoc L&PD or Training-related project or work

Job Requirements:

• Minimum Diploma in Business Management with 3 to 5 years’ working experience preferably in Learning & Development and/or in hospitality industry
• Highly motivated and passionate about learning
• Analytical, meticulous and results focused
• Possess good verbal and written communication skills as well as strong interpersonal relationship skills
• Excellent knowledge and experience with Training Needs Analysis, Learning Management System and Microsoft Excel
• Good working knowledge of Microsoft Office
• Ability or Experience in simple videography and media editing tools would be an advantage
• Able to work in a fast paced environment

Job Profile Summary:

You will conduct telemarketing calls to promote and assist in the application of product with clear and concise product knowledge and references, to existing bank customers. You are expected to drive and ensure sales target are met and able to identify cross-selling or up-selling opportunities. You will also have to deliver customer centric recommendations and build strong and long-term customer relationships.

Job Description:

• Foster and enhance relationships with customers, with focus on product to complement the customers' existing portfolio
• Achieve channel bancassurance targets in partnership segments through telemarketing and referrals
• Achieve sales target set out by business
• Handle assigned Client list/ base and focus on establishing higher contacts to maximize penetration
• Correspond with customers through phone, e-mails, fax and/ or other electronic communications
• Handle customers’ enquiries and/or objections with confidence
• Collect customer information as needed to serve client and close sales
• Closure and wrap up done as per set standards
• Liaise with internal departments on policy fulfilment
• Ensure a full understanding of the risk and control environment in area of responsibility
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across partner bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Who we are looking for:

Competencies & Personal Traits

• A minimum 2 years of related work experience with insurance CFMAS - M9, M9A, M5, HI exams will be required
• Relevant experience in telemarketing with track record in sales is a plus
• Excellent verbal and written communication skills and good interpersonal skills
• Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen
• Effective engagement of stakeholders

Education:

• Diploma/ Degree in Business or related fields of study

Language:

• Good command of English and/or applicable local language

Job Profile Summary:

In this role, you will be focusing on acquiring incremental business for the Employee Benefits business. As part of this dynamic role, you will report to the Head of Corporate Sales (Partnership) and work closely with the Operations team to increase and expand the Employee Benefits Business and Group Affinity Products through the Partnership Channel.

Job Description:

• Identify & prospect potential client for Employee Benefits ("EB") and Group Affinity products to drive incremental business.
• Handle sales enquiries and leads generation for client acquisition via the Partnership Channel.
• Cold call as appropriate and plan approaches to pitch to potential clients (if required)
• Achieve sales targets and deliverables
• Join meetings with banks’ Relationship Manager (RM) and/or Insurance Specialist (IS) to meet with potential key stakeholders / decision makers of companies
• Handle activities relating to account management. This includes assisting in the preparation of sales materials, PowerPoint presentation, employee handbooks, client reports, renewals, etc
• Conduct presentation/ employee communication sessions to clients
• Account management for clients for renewal through building strong relationships with clients for business sustainability
• Assist in the strategy to develop Partnership Channel and be responsible on the implementation of key sales initiative, new products, benefits and campaigns, for both EB and Group Affinity products, as well as EB2Life
• Lead/ Initiate sales related projects that supports the EB distribution to increase sales opportunities

Who we are looking for:

Competencies & Personal Traits:

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Good presentation and negotiating skills
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience:

• Minimum 3 years of relevant experience in employee benefits environment or brokering
• Experience with group affinity products preferred

Professional Qualifications:

• Possess CMFAS M5, M9, M9A and HI certifications

Education:

• Degree in Business or related fields of study

We are seeking highly motivated and talented fresh graduates with less than 2 years of experience to join the ASPIRE: Prudential Corporate Graduate Programme. This is an exciting opportunity for individuals who are interested in becoming a future-ready leader. ASPIRE is a two plus three-year programme that offers a forward-looking, holistic and deliberate development programme aimed at accelerating progression for successful candidates through targeted interventions to build future-ready leaders.

Job Responsibilities:

• Participate in various departmental rotations for the first two years throughout the organization, including Distribution, Customer, Human Resources, Finance, and Operations, among others.

• Lead and execute company-wide projects to drive strategic initiatives

• Attend training sessions and self-study to gain knowledge and insights into the insurance industry

• Participate in short-term projects to gain new skills and development opportunities

Job Requirements:

• A bachelor's degree from an accredited institution.

• Less than two years of work experience.

• Demonstrated leadership abilities and a strong work ethic.

• Excellent communication, interpersonal, and analytical skills.

• The ability to work collaboratively and independently.

• The willingness to learn and adapt to changing business needs.

Role:

Assistant Finance Manager (ACCA / Financial Control / Up to $5500)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Working Location: Choa Chu Kang

Office: Ang Mo Kio

Working days: 5.5 days (Alternate Saturday half day)

Basic: $4500 to $5500 (depends on experience)

Job Requirements

Degree in Accounting / Finance related / ACCA

Possesses minimum 5 years of relevant experience

Roles & Responsibilities

Reporting to the Senior Finance Manager, you shall monitor and comply with financial reporting guidelines, prepare, and review annual budget, prepare financial statements, perform budgetary controls and manage arrears. You shall be required to ensure proper records of transactions and drive strong financial controls. In addition, you are responsible for grants and assets management, inter-funds transfers, tax reporting etc.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

• Conduct timely inspections and/or verifications of incoming materials and assess line fallout.
• Make necessary quality decisions, determine the need for corrective action, and communicate with the Supplier Quality Engineer and Buyers.
• Sample materials following documented plans and procedures.
• Physically inspect materials using various tools such as micrometers, calipers, and feeler gauges.
• Ensure the calibration status of IQC tools and manage inventory control of IQC labels; initiate requisition orders when necessary.

Requirements:

• Nitec and above.
• At least 2 years of Quality Inspection experience.
• Capable of comprehending written instructions, including procedures, specifications, and blueprints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Prepare, setup and qualify machines before shipping out from factory to customer.
• Support site service as to when required.

Requirements:

• Diploma in Mechatronics
• At least 2 years of working experience in mechanical/electrical control system.
• Good understanding of machinery automation with electrical, servo, sensor, pneumatic system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Profile Summary:

You will provide sound insurance and reliable financial advice to bank customers by analyzing their financial needs and exceeding their service expectations. FSCs are also to maintain a strong rapport with the bank partners and grow and strengthen relationship with bank customers.

Job Description:

Provide sound & reliable financial advice to bank customers:

• Stationed in bank branch to provide financial solutions to customers
• Establish customers' financial goals
• Determine their current financial situations to identify any shortfalls
• Develop wealth management strategies to plan for their future
• Customize solutions for individual needs and regularly review financial plans
• Be a financial solutions provider who provides affordable solutions and options to help customers achieve their financial goals
• Act as financial coach to provide guidance on saving

Maintain strong rapport with bank partner:

• Work closely with branch staff to provide innovative product solutions to address customers’ health protection and long-term savings and investment needs
• Develop & grow the business portfolio with bank partner to achieve premium growth & underwriting profit objectives

Grow & strengthen relationship with customers:

• Foster and enhance relationships with partners’ customers, with special focus on Prudential range of insurance products to complement the customers' existing financial and investment portfolio
• Provide quality, efficient after sales services

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Possess strong leadership qualities and a mind towards excellence
• Analytical and strong problem solving abilities
• Dynamic individual who strives in fast moving environment

Working Experience

• Minimum 1 year of relevant working experience in insurance

Education

• Degree in Business relevant fields of studies

Reports to
Audit & Project Manager 

Responsibilities are mainly ensuring the right level of internal control and driving process improvement within LFCS and L Beauty.

Coordinate Internal Control self-assessment and action plan implementation

• Execute and coordinate yearly LVMH Internal Control self-assessment campaign. Review supporting documents submitted by process owners, challenge declarations/ratings, and perform substantive tests to validate the accuracy of the process owners’ self-assessments.
• Identify main control gaps, formulate pragmatic, practical solutions and recommendations.
• Work with the process owners to design action plans to address the gaps identified effectively. Actively support local teams during implementation phases.
• Follow-up on the action plans and provide a clear picture of the progress and status for clear reporting and/or presenting to Management

Drive processes continuous improvement initiatives and advocate internal control good practices

• Actively participate in drafting, developing, and implementing standard operating procedures to ensure compliance with LVMH policies and local laws (if applicable), strengthen internal controls, and promote standardization of processes.
• Conduct analysis and testing of potential risk areas and provided recommendations to ensure adequate controls were in place to mitigate risks.
• Draft internal control newsletters, assist or conduct trainings/webinars on internal control-related topics and processes, or to introduce new LVMH guidelines or revisions of SOPs.

Lead internal control projects and other initiatives

• Plan and coordinate internal control projects (e.g., Business Continuity Plan, Crisis Management, Anti Money Laundering procedures, etc.). Monitor progress and prepare status reports for Management.
• Actively contribute to process continuous improvement initiatives (e.g., automation of financial processes).

Partner with stakeholders to establish sound practices and effective controls

• Review and improve business process SOPs, ensuring consistency with LVMH Internal Control standards and guidelines, and identify and propose modifications or updates, if needed.
• Provide recommendations on effective and efficient procedures and controls for new business processes.
• Perform routine checks as the independent reviewer of business processes to ensure the continuous operating effectiveness of key controls.

Job Responsibilities:

• Provide effective support and assistance to the Team Leader / Deputy Group Head in the daily operations of the Operations Control Group (OCG) mainly Account Services, Credit Limit Setup, Audit Confirmation & related Customer Services.
• Process transactions / requests in compliance with the Bank's Policy & Procedures, Head Office Rules in alignment with the local and related overseas laws and regulations. End-to-end understanding in terms of Controls associated with transaction / request processing must be robust.
• Observe the rules and regulations of the Compliance Manual of the Bank associated with the Anti-Money Laundering, KYC requirements, MAS regulations, etc.
• Participate actively with the Team Leader / Deputy Group Head in resolving operational issues, and manage change projects (including Business Analysis, support UAT planning & execution).
• Identify areas to improve the operational efficiencies (proactively contribute to Time & Cost Savings) and effectiveness (controls) of the Group, and propose and support the implementation of improvements of workflows & processes.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc. and resolve issues including handling customer / stakeholder's complaints and escalating all issues promptly.
• Participate actively in the various Business Continuity Plan Drills which are held regularly by the Bank and the local regulatory authority.
• Cross-train other colleagues within Team OCG to ensure there is sufficient back-up to cover each process from time to time.

Job Requirements:

• Degree in Banking & Finance or equivalent.
• At least 3-5 years of Banking experience in Corporate Banking. Exposure in managing Customer Account Setup, including Maintenance, Offboarding & issuance of Audit Confirmation, etc.
• Proficient in Microsoft Office with immediate Microsoft Excel skills.
• Possess critical thinking skills, and able to link diverse information to build a full picture and spot inconsistencies.
• Meticulous, attention to detail with a risk and control mindset.
• Good oral & written communication skills, strong inter-personal skills, and a strong customer service aptitude.
• Reliable team player, who is able to work with a diverse group of people.
• Keen and proactive learner.
• Effective time management skills, ability to work under pressure and meet cut-off times.

• Conduct timely inspections and/or verifications of incoming materials and assess line fallout.
• Make necessary quality decisions, determine the need for corrective action, and communicate with the Supplier Quality Engineer and Buyers.
• Sample materials following documented plans and procedures.
• Physically inspect materials using various tools such as micrometers, calipers, and feeler gauges.
• Ensure the calibration status of IQC tools and manage inventory control of IQC labels; initiate requisition orders when necessary.

Requirements:

• Nitec and above.
• At least 2 years of Quality Inspection experience.
• Capable of comprehending written instructions, including procedures, specifications, and blueprints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

In this role, you are required to have a flair for language and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time. Your primary role is to deliver an awesome customer service experience to our customers through email communication and online chat. Feedback received is to be handled with urgency and care to provide an outcome that is both fair and satisfactory. You need to have the ability to drive escalations through defined process to resolution.

You must have the passion to provide outstanding customer service quality and be able to embrace change positively. You must be interested to participate in the various email resolution techniques such as making outbound call to internal or external customer to resolve and be proactive to provide ideas as to how we can match our email resolution with the constant development in digital/communication media.

Job Description:

• Manage the day to day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response in a timely manner
• Meet SLA of 90% email resolution within 5 working days
• Work with different business units to provide a one stop solution to the customers
• Resolve feedback or issues raised by customers or sales representatives
• Provide reports and analyse email to streamline and work with team lead to improve on the SLA and be involved in the emails reduction initiatives.

Who we are looking for:
Competencies & Personal Traits:
• Strong command of the English language (spoken and written)
• Analytical and self-motivated
• Resourceful and resilient
• Effective in problem solving
• Fast learner

Working Experience:
• At least 2-3 years of experience in a Financial Institution and in a customer service role
• Knowledge in Lifeasia, CRM, communication tools and financial products is an advantage

Education
• Degree/Diploma holder in any discipline

Language
• English

Job Descriptions:

• Regularly perform checks on food safety, hygiene, quality, processes, and adherence to Halal requirements in production, supply chain, and logistics.
• Prepare and manage documentation related to food safety, hygiene, quality, and processes.
• Conduct daily site walks throughout the facility.
• Check retention samples regularly.
• Collaborate with the microbiological laboratory for sample collection and lab reports.
• Ensure timely follow-up with Procurement on investigations and corrective actions concerning raw material complaints or customer feedback.
• Assist in internal audits and support external audits
• Prepare and liaise with warehouse team on export procedures e.g. placement of temperature data logger device.
• Perform basic troubleshoot and liaise with external vendors for routine servicing and issue follow up
• Provide support to customers’ request / feedback e.g. questionnaire, product specification, shelf life lab test reports.
• Preparation of training materials e.g. photos, attendance sheet, assessment.
• Coordination with HODs on training schedule.
• Any other duties assigned by QA manager

Job Requirements:

• Candidate must hold at least a Diploma, Advanced/Higher/Graduate Diploma in Food & Beverage Services Management, Food Technology/Nutrition/Dietetics, or equivalent.
• Required skills: Computer Literacy, MS Excel, MS Word.
• A minimum of 1 year of working experience in the related field is necessary for this position.
• Relevant experience in the Food & Beverage industry is advantageous.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Security Penetration Lab Team at ByteDance

The team is missioned to build infrastructures, platforms and technologies, as well as to support cross-functional teams to protect our users, products and infrastructures. In this team, you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in building scalable and secure-by-design systems and solutions. Our challenges are not your regular day-to-day technical problems; you'll be part of a team that's developing new solutions to new challenges of a kind not previously addressed by big tech. It's working fast, at scale, and we're making a difference.

Responsibilities

- Continuously design and conduct penetration testing to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and nonrepudiation standards in the staging/production environment.

- Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.

- Certify infrastructure components, systems and applications that meet security standards.

- To identify risks and actively take ownership to resolve any potential project issues.

- Conduct technical security reviews for any new products and feature requirements.

- Provide security engineering support to product teams to help identify potential security flaws in the early stages of SDLC.

- Collaborate closely with other parts of the security team and product teams to design defense-in-depth controls that limit attackers' ability and improve our security postures.

- Continuously conduct security research and strive to innovate.

Qualifications

- Background in Computer Science, Computer Engineering, Information Systems or other STEM disciplines.

- Strong knowledge in some of these various disciplines: web application security, mobile app security, cloud security and thick client security.

- Solid experience in writing and reviewing code in at least one of the following programming languages: JavaScript (Node JS), Go, Python, Java, C++, Rust.

- Good project management skills and focused teamwork.

Preferred Requirements

- CTF players, live competitions and hacking events experience.

- CVEs (excluding vulnerabilities such as XSS, CSRF in random CMS) are preferred.

- BugBounty experience with reputable statistics in HackerOne, BugCrowd etc.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Prepare, setup and qualify machines before shipping out from factory to customer.
• Support site service as to when required.

Requirements:

• Diploma in Mechatronics
• At least 2 years of working experience in mechanical/electrical control system.
• Good understanding of machinery automation with electrical, servo, sensor, pneumatic system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our Technology Assurance professionals play an important role within Assurance. As companies continue to digitise and automate more aspects of their business, performing high-quality audits and providing other assurance services require deeper capabilities with specialised knowledge of auditing technology. Services provided include Financial Audit IT, other assurance services such as System and Organisation Controls Reporting (SOCR) and Agreed Upon Procedures (AUP), and expanded assurance services such as pre-implementation assessments, readiness engagements and ISO certification services as well as integration with other Assurance competencies.

The opportunity

You will develop valuable skills for your entire career. You will also work with tomorrow’s business leaders and gain hands on best practice experience. The objective of our technology assurance services is to provide clients with a reliable overview of their technology risk landscape. Our solutions can be used by our clients to build confidence and trust with their customers, the overall market and when required by regulation or contractual obligations. 

Your key responsibilities

As a Senior / Associate within the Technology Assurance team, you will:

• Participate in multiple client engagement teams and other related activities. Engagements focus on the assessment and/or evaluation of Information Technology (IT) systems and the mitigation of IT-related business risks. Engagements may be either assurance/other assurance (attestation) and/or extended assurance in nature and vary considerably in size and complexity
• Serve as a fieldwork leader to assist clients in employing proper information systems, resources, and controls to maximise efficiencies and minimise risk
• Work with client personnel to analyse, evaluate, and enhance information systems facilitating the business internal control process, and will assist clients and other Technology Assurance professionals in performing information technology control and security engagements
• You will also play a central role in leveraging data and analytics tools to deliver high-quality audits by:

- Working with the audit teams to devise and execute detailed analytics plans based on the broader audit strategy
- Utilizing analytics tools and techniques, analyze large volumes of data to identify anomalies and patterns that suggest potential areas of audit risk
- Integrating audit analytics findings into the overall audit approach and to present these findings to the client

Skills and attributes for success

• Collaborate with other members of the engagement team to plan the engagement and develop work program timelines, risk assessments, and other planning documents
• Work with the engagement team to document the business processes dependent on information technology
• Serve as a fieldwork leader by directing the daily progress of fieldwork, informing supervisors of engagement status, and managing staff performance
• Demonstrate and apply a thorough understanding of complex information systems
• Use knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues, and communicate this information to the engagement team and client management through written correspondence and verbal presentations
• Demonstrate and apply strong project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services
• Proficient in analytics tools like Alteryx, SQL and Power BI, as well as familiarity with more traditional tools such as Excel etc
• Have a strong understanding of financial and non-financial data, and its applicability in the audit process
• Ability to simplify complex data and communicate results clearly to non-technical audiences, both in writing and through visualizations
• Be a strategic thinker that can see beyond the data and understand how analytics fits into the bigger picture of an audit engagement and the overall assurance process

To qualify for the role, you must have:

• A recognised university degree in accounting, business, computer science, information technology, engineering, mathematics or other relevant discipline
• Willingness to travel on overseas assignment as the need arises
• Project management skills
• Strong written and verbal communication skills and presentation skills
• Leadership, teamwork and client service skills
• Demonstrated integrity within a professional environment

Ideally, you’ll also have:

• Relevant certifications such as CPA, CA, CISA, CISSP, CISM, CBCP, CIA, CIPP, CGEIT
• Prior experience in performing data analytics in an audit, risk management, compliance, or related role

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

We are looking for passionate leaders with strong vision and a desire to stay on top of trends in the risk industry. If you have a genuine passion for helping businesses achieve their full potential, this role is for you.

about the company:

Our client specializes in offering engineering design and consultancy services to facilitate oil and gas extraction and offshore exploration endeavors.

• Salary Range: up to $12,000/month + Completion Bonus
• Duration: 24 months contract

Job summary:

Lead a team of Supplier Inspection Coordinators to ensure the quality of procured equipment aligns with PO requirements. Establishing project-specific processes and serving as a central contact for client, Project Procurement Manager, and Project Quality Manager on supplier quality matters.

Responsibilities:

• Facilitate effective communication with clients, suppliers, and stakeholders on inspection matters to ensure project quality compliance.
• Manage the Supplier Inspection Management Plan (SIMP) for streamlined inspection coordination.
• Oversee the timely handling of Notice of Inspections (NOIs) and inspection reports from Third-party inspectors (TPIs) through package Supplier Inspection Coordinators (SICs).
• Review supplier bids and contribute to technical bid evaluations.
• Provide input to Inspection & Test Plans (ITPs) and other supplier-related Quality Assurance/Quality Control (QA/QC) documents to support SICs in document review.
• Resolve inspection process issues by collaborating with SICs, Package Managers, Package Engineers, and the Procurement team.
• Identify and mitigate potential risks in the supplier inspection process with Supplier Quality Management (SQM).
• Develop and manage inspection budget plans and forecasts.
• Monitor Notification of Inspection (NOI) tracker, IRC register, Ex inspection register, etc., for accurate Key Performance Indicators (KPI) data reporting.
• Ensure readiness for Factory Acceptance Tests (FAT), Pre-Release Readiness Reviews, and Inspection Release Certificate (IRC) issuance.
• Plan and execute Ex-inspections and other Inspection Test Records (ITR) inspections according to project expectations.
• Timely identification, issuance, tracking, and closeout of supplier Non-Conformance Reports (NCRs).

Requirements:

• Degree/Diploma in Mechanical or a relevant Engineering discipline.
• Minimum of 7 years of experience in onshore/offshore Oil & Gas or FPSO operations.
• Mandatory certifications: CSWIP/AWS, ISO 9001:2015 Lead Quality Auditor.
• Familiarity with international material standards, pressure/process piping and vessel codes, building structural and electrical codes, NDT, welding procedures, and ASME/ANSI codes.
• Proficient in Welding Inspection/Non-Destructive Testing methods.
• Working knowledge of quality assurance, quality control, Classification, and Certification processes.

If you are interested in the position , kindly send your CVs in to gracelyn.teo(@)randstad.com.sg or +65 98254517

We regret that only shortlisted candidates will be contacted

(EA: 94C3609/ R21101213 )

Key Responsibilities:

• Conduct credit checks in accordance with the company's Credit procedure, properly and promptly documenting the results.
• Handle and settle client complaints to guarantee that bills are paid in whole and on schedule.
• Use computers and various automated tools to locate and keep an eye on past-due debts.
• Convince clients to pay what is owed, setting up payment plans according to authority level and the clients' financial circumstances, and granting extensions of credit periods within one's own authority level or raising it as necessary.
• Keep track of customer financial information and the progress of collection operations.
• Sort and file mail as well as carry out various secretarial tasks include responding to mail, preparing reports, and keeping track of system data.
• Find delinquent accounts, contact consumers by phone or letter, and, in accordance with the established procedure, determine the reason(s) for any past-due payments. You should also review and validate the terms of any sales, credit, or service agreements.
• Determine the issues that clients are having with their accounts, respond to their inquiries, and counsel them on the best course of action and debt-repayment tactics.
• Oversee your own workload to make sure all SLAs and performance metrics are fulfilled.

Qualifications:

• Familiarity with a comparable credit control setting
• Power BI experience is strongly desired.
• Superior Excel abilities
• The capacity to uphold robust connections with both external clients and internal colleagues in order to fulfil rigorous deadlines
• Excellent written and verbal communication abilities

Role purpose

We are looking for an SDM to take responsibility for overseeing the successful delivery of services for a large regional APAC client. This role involves managing a team, coordinating resources, collaborating with various stakeholders to ensure seamless service delivery and to ensure all service level KPIs are met or exceeded.

Role tasks and responsibilities

1. Client Relationship Management:

• Build and nurture strong relationships with clients.
• Conduct regular meetings to understand client needs and expectations.
• Act as the primary point of contact for addressing client concerns and inquiries.

2. Service Delivery Oversight:

• Develop, implement, and optimize service delivery processes and procedures.
• Monitor service performance against established SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
• Identify opportunities for process improvement and efficiency.

3. Team Management:

• Lead and manage a team of service delivery professionals.
• Provide coaching, mentoring, and performance feedback to team members.
• Collaborate with HR for recruitment, onboarding, and training of new team members.

4. Resource Allocation:

• Allocate resources effectively to meet service delivery objectives.
• Work with resource managers and other departments to ensure adequate staffing levels.
• Manage workload distribution among team members.

5. Quality Assurance:

• Implement and oversee quality control measures to ensure service excellence.
• Conduct regular reviews and audits of service delivery processes.
• Develop and maintain quality standards and guidelines.

6. Problem Resolution:

• Address and resolve issues or escalations in a timely manner.
• Collaborate with technical teams and other stakeholders to identify and implement solutions.
• Develop and implement preventive measures to minimize recurring issues.

7. Reporting and Analysis:

• Generate regular reports on service performance, trends, and key metrics.
• Analyze data to identify areas for improvement and provide insights.
• Prepare and present reports to senior management and clients.

8. Continuous Improvement:

• Proactively identify opportunities for process improvement and optimization.
• Implement best practices to enhance service delivery efficiency.
• Foster a culture of continuous improvement within the service delivery team.

9. Contract Management:

• Collaborate with the sales and legal teams to ensure service delivery aligns with contractual obligations.
• Participate in contract negotiations and provide input on service-related terms.
• Monitor contract renewals and changes.

Required:

• A Bachelor's degree in a Business-related field
• At least 4 - 6 years of relevant work experience
• Experience in customer service, leadership or business development
• Advanced computer skills and the ability to learn technology quickly
• Resource planning and budget management experience
• Experience in a Client facing role
• Strong teamwork skills
• Attention to detail

Preferred:

• PMP certification
• Experience in corporate security

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

About the company
Our client is a global leading insurance company, where you will be a part of a dynamic team, heading up the credit control function.

About the job

• Part of the operations department, supervising the credit control functions.
• Collaborating with stakeholders to enhance operations and providing high-quality service delivery to clients.
• Managing Service Level Agreements (SLAs) with internal and external parties.
• Optimizing resource allocation for efficiency.
• Formulating credit control strategies.
• Assessing team performance and providing mentorship.
• Handling ad-hoc assignments and supporting projects.

Skills and experience required

• At least 5 years of credit control experience with some leadership experience in the insurance/reinsurance industry.
• Excellent communication, leadership, stakeholder management, and negotiation skills.
• Strong analytical and decision making skills

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Risk Control and Security Lead, you will be part of the leadership group for Ecommerce's Governance team and lead a team that is responsible for building, scaling, and monitoring business processes that detect and prevent fraudulent activities in various scenarios.

Responsibilities:

- Own and drive the Fraud & Loss operations team strategy and OKR;

- Lead, build and retain a team of high performing specialists in a fast paced environment;

- Direct day-to-day operations of fraud detection and mitigation areas;

- Identify vulnerabilities in current systems, policies, and products and take actions to mitigate emerging frauds;

- Anticipate risk and understand the trends of fraudulent activities in each local market and build intelligence systems to mitigate it;

- Utilise analytics to optimise existing fraud strategies, in order to improve precision and increase fraud detection rates;

- Drive continuous improvement in our antifraud processes to improve efficiency and achieve early detection of fraud

- Develop up-to-date subject matter expertise in fraud detection and prevention within your team;

- Engage with various business, product, technology, and security/risk stakeholders to solve risk problems at scale;

- Regularly produce high-quality fraud reports to summarize new trends and business impacts and present them to senior management teams.

Qualifications

- At least 5+ years of related experience in one of the following areas: Antifraud, Risk Management, Trust & Safety, ecommerce or Tech industry in general; Ecommerce experience is a plus

- At least 5 years of experience in a people management role;

- Excellent data visualization and storytelling skills; able to influence both technical and non-technical stakeholders;

- Detail-oriented, highly analytical, and strong project management skills;

- Ability to understand opposing points of view on highly complex issues;

- Strong ability to gather information from various online sources and community groups;

- Capability to draw actionable insights from datasets; knowledge of SQL, Python, or equivalent is a plus;

- Strong interpersonal skills with the ability to build relationships and effectively liaise with people at all levels;

- Prior law enforcement and/or prosecution experience a plus;

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ESSENTIAL FUNCTIONS

• Undertake assigned internal audits and consultancy projects to ensure the clients meet their financial, operational and compliance objectives.
• Involvement in sustainability-related secondary research and analysis; developing and drafting sustainability disclosure documents; assisting with client relationship management; and supporting in organising seminars/workshops.
• Coordinate project kick-off meetings and other planning activities to support the planning reporting process.
• Report on control deficiencies and make recommendations to mitigate risk and add value.
• Support the internal audit projects by identifying opportunities for improvement and reducing business risk through effective implementation and monitoring of controls.
• Use of data analytics and visualisation tools to identify patterns/trends in data sets and evaluate exposure to business processes.
• Engage and communicate with a variety of internal and external stakeholders.

ESSENTIAL QUALITIES

• Possess a Bachelor’s degree from an accredited college/university in Accounting, Finance, or other relevant fields.
• Minimum 1 to 3 years of relevant working experience in external/internal audit in a public accounting firm or commercial environment will be preferred. Fresh graduates will also be considered.
• Candidates with industry-related certifications such as CIA, CISA, CA/CPA, and CRMA will be added advantage.
• Excellent attention to detail and exhibit organisational and time-keeping skills.
• Have an analytical mind that can assess and evaluate risk as well as recommend solutions.Be able to work both independently and as part of the team by establishing priorities and meeting deadlines.
• Excellent listening, written, and verbal communication skills.
• High level of interpersonal skills in handling sensitive and confidential documents.

WHAT SETS US APART

• Learn how to use Data Analytics and Visualisation Tools for our engagements.
• Sharing on industry best practices (i.e., internal controls/ sustainability) and adding value to clients.
• Monthly training sessions on required technical skills.

ESSENTIAL FUNCTIONS

• Undertake assigned internal audits and consultancy projects to ensure the clients meet their financial, operational and compliance objectives.
• Involvement in sustainability-related secondary research and analysis; developing and drafting sustainability disclosure documents; assisting with client relationship management; and supporting in organising seminars/workshops.
• Coordinate project kick-off meetings and other planning activities to support the planning reporting process.
• Report on control deficiencies and make recommendations to mitigate risk and add value.
• Support the internal audit projects by identifying opportunities for improvement and reducing business risk through effective implementation and monitoring of controls.
• Use of data analytics and visualisation tools to identify patterns/trends in data sets and evaluate exposure to business processes.
• Engage and communicate with a variety of internal and external stakeholders.

ESSENTIAL QUALITIES

• Possess a Bachelor’s degree from an accredited college/university in Accounting, Finance, or other relevant fields.
• Minimum 1 to 3 years of relevant working experience in external/internal audit in a public accounting firm or commercial environment will be preferred. Fresh graduates will also be considered.
• Candidates with industry-related certifications such as CIA, CISA, CA/CPA, and CRMA will be added advantage.
• Excellent attention to detail and exhibit organisational and time-keeping skills.
• Have an analytical mind that can assess and evaluate risk as well as recommend solutions.
• Be able to work both independently and as part of the team by establishing priorities and meeting deadlines.
• Excellent listening, written, and verbal communication skills.
• High level of interpersonal skills in handling sensitive and confidential documents.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Health & Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24024

What will you do?

• Create and maintain test cases, test plans and test reports to ensure they are up to date with project and security requirements
• Conduct testing on new features and file defects
• Perform various tests such as manual, functional, performance, exploratory tests, UAT
• Assist in resolving issues during testing and production stages
• Coordinate with in-house development team, vendors, and users to conduct tests such as User Acceptance test, systems integration tests and performance tests.
• Drive adoption of relevant, up-to-date technologies, practices and tools in Agile software projects
• Contribute in technical discussions and solutioning sessions
• Maintain the Quality Standards of the software at every stage.
• Execute both manual and automated test scripts

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.
• At least 3 – 5 years of professional experience in software quality testing
• Understanding of testing techniques, test-driven development, continuous integration and continuous delivery
• Experience with open source automated testing frameworks (preferably Cypress) and open source performance testing tools (e.g. k6) is preferred
• Experience in Agile development teams, employing relevant methodologies and practices such as Scrum
• Keen to share knowledge with team mates and mentor fellow developers
• Good communication and interpersonal skills
• Self-driven and independent

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.