Coordinate and ensure continuous improvement of production processes
• Identify and lead initiatives on quality, service, HSE and costs
• Fulfilment of project deliverables within the approved time schedules
• Perform modifications and validations of new products, processes, tooling and equipment
• Ensure new processes or process improvements are in conformance with quality and legal requirements
• Correct deficiencies and provide preventative maintenance

• Candidate must possess at least a Degree in Engineering/Science or equivalent
• Entry level welcome to apply too
• Experience with continuous improvement of processes and validations of processes and equipment
• Self-motivated, results-and-solution-orientated personality
• Highly analytical and structured way of working
• Team player

Job Responsibilities:

• Supporting New Product Introduction (NPI) in terms of inspection.
• Publish daily performance report of new product built to customer.
• FAI report during and NPI built.
• Interface with customers on product quality issues.
• Interface with manufacturing personnel to drive for continual improvement in product quality.
• Has the authority to stop production if deemed necessary when the product or process does not conform to requirement.
• Monitor customer returns and work on improvement actions.
• Perform manufacturing process / ESD audits on the manufacturing line.
• Engage actively in 1st, 2nd and 3rd party audits.
• Formulate, implement and monitor quality assurance standards and procedures to achieve.
• Any other duties as assigned.

Job Requirements:

• Degree / Diploma in Engineering or equivalent.
• Minimum 2 years experience in the manufacturing environment or in related field is preferred.
• Knowledge of manufacturing processes and ESD control or in the related field preferred.
• Knowledge of manufacturing in PCBA environment or in related field, and application of associated IPC standards preferred.
• Knowledge in Quality tools (e.g. Cause & Effect Analysis, 5-Why, 8D report, SPC, Process Capability Study, etc) and Risk Management tools (e.g. FMEA, ROA, etc) will be an added advantage.
• Knowledge in performing internal audits for ISO 9001, ISO 13485, ISO 14001, MDSAP, JPAL MHLW, BCMS and RBA preferred.
• Proficient in MS Office applications (i.e. Excel, Words and PowerPoint) and Google Looker Studio.

Geolah is a Singapore-based AI-powered tech platform founded in 2020. We offer on-demand services such as ride-hailing, limousine services, parcel delivery, and transportation. We prioritize the well-being and safety of our fleet drivers, promoting a better work-life balance and reshaping the future of mobility.

Roles:

• Analyse and review product requirements, follow up on implementation processes
• Deeply understand product requirements and technical implementation principles, independently design and write test plans, test case documents
• Perform functional testing, numerical testing, performance testing, automation testing, etc., to ensure product quality.
• Automation Framework Development: Design, develop, and maintain scalable automation testing frameworks tailored for mobile game testing
• Timely report game bugs, follow up on fixes
• Proficiently use Linux engine tools, plan data configuration checks, art resource checks
• Any other ad hoc duties assigned

Requirements:

• At least bachelor’s degree in computer science or related field
• Possess 3 years of mobile testing experience.
• Familiarity with client-side, server-side, automation frameworks, engines, security
• Strong programming skills in languages such as Native iOS & Android applications
• Focus on automation scripting and test automation development.
• Experience with continuous integration/delivery tools
• Proficient in spoken and writing English

Job Description:

· Conduct product benchmark and qualification testing

· Monitor product on-going reliability performance

· Compiling and reporting of evaluation test results

· Setting up, maintenance and calibration of test equipment

· Participate in laboratory safety and quality management system audit

· Perform ad-hoc administrative works for Singapore Technical Centre (STC) laboratory including laboratory housekeeping, stock check and inventory of chemicals and consumables etc.

Requirements:

- Minimum Diploma in Electrical Electronic Engineering or related disciplines

- At least 1-2 years of relevant work experience

- Good team spirit and sense of accountability

- Strong communication and interpersonal skills

- Proficient in both English and Chinese languages as liaison with China and Hong Kong counterparts is required

- Self-motivated, positive mindset and pro-active

If you are keen to explore this career opportunity with us, please click "APPLY" and upload your full resume (include current and expected remuneration package).

We regret to inform that only short-listed candidates will be notified.

For more information about the Company, please visit our website: www.gpbatteries.com

Location: East

Industry: MNC within Aerospace

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement
• Perform AR reporting on overdue balances and top accounts as per request from business units
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Minimally 1 year related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Ability to work in a multi-tasking environment managing a large portfolio of accounts, under pressure while meeting deadlines is required
• Show good initiative, responsible and a positive can-do attitude
• Experience with ERP system - SAP is a plus
  

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Job Description:

*Inspect bulk and MTM production, including inline inspection at off site factory

*Control and Manage all Production and Shipping samples

*Review all Fabric dye lots and alert on anomalies

*To be proactive and initiate actions to achieve all the above objectives

Job Requirement:

*Degree/Diploma/"A" levels

*Min 5 years Garment Factory Experience

*Good Communication Skills

*Reliable, Fast, Meticulous

The Rat Control Section is responsible for overseeing island-wide rat control operations, with a specific focus on identifying and addressing potential areas of rat harbourage. Additionally, the section plays a pivotal role in exploring the integration of technologies into NEA's daily operations, with a strong emphasis on improving public health. Furthermore, the department is responsible for overseeing contract management for NEA's deployment of technology for rat control.

You will work with the stakeholders to plan and implement environmental public health programmes in areas of rat surveillance and control, to meet the environmental public health needs of Singapore. You will be responsible for the following:

• Carry out day/night inspections in commercial premises and public places to ensure no propagation of vectors and undertake necessary response actions
• Provide technical advice and engage the public or owners of premises on preventive and control measures to keep their premises free of vectors
• Deploy and supervise work performances of outsourced contractors
• Manage the deployment of surveillance equipment in indoor premises and outdoor settings
• Investigate feedback related to vector nuisance and sanitation issues related to vectors propagation
• Recommend/carry out enforcement actions that contravene the Environmental Public Health Act (EPHA), Control of Vectors and Pesticide Act (CVPA) and their subsidiary legislations
• Any other duties with regard to vector control work as specified

The ideal candidate should possess the following qualities and qualifications:

• 1-2 years of relevant working experience in the areas of vector management
• Strong interest in Environmental Public Health
• Proficient in Microsoft Office
• Good team player with strong interpersonal skills
• Good written and verbal communication skills
• Keen sense of observation
• Physically fit to perform outdoor field work
• Organised and able to multi-task
• Mature, independent and resourceful
• Self-driven and always ready to strive for improvement
• Able to work night shift and on weekends or after office hours

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-CENTRAL-REGIONAL-OFFICE-CRO/Assistant-Manager--Rat-Control-Section-_JR-10000031255

Job Description:

• Understanding customer needs & requirements to develop effective quality control processes.

• Devise and review specifications for products or processes.

• Set requirements for raw materials or intermediate products for suppliers and monitor their compliance.

 Execute QC measures for all supplied raw materials. (Inspection)

 Monitoring & Execute QC measures on all calibration requirements.

• Manage all External (Accreditations), Internal and Customer Audits

 Ensuring adherence to procedures as well as legal obligations.

• Perform risk assessments, review & revise Organization Procedures.

• Manage, Supervise/Perform Metallurgical laboratory.

 Managing a team of Quality Inspectors and Met Lab Technicians.

• Oversee all product development, and output to identify deviations from quality standards.

• Keep accurate documentation and perform statistical analysis.

 Drive & Report plant’s KPIs,

 Perform Quality Data Entry requirements,

 Maintaining Nonconformance Records & QMS Documentations & Records.

• Solicit feedback from customers to assess whether their requirements are met

• Address all customer feedback, complaints and administer Root Cause Analysis, Deep Dives & Clinics. (Quality Tools)

• Participate in organization productivity, lean projects/activity.

• Advocate Organization Export Control policies/requirements

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead
• Regular update of Procedures and Manuals to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations
• Contribute in key initiatives and other ad hoc projects as needed

Requirements

• Bachelors degree
• At least 3-5 years of relevant experience
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Careers that Change Live

Engineers create our market-leading portfolio of innovations. Combine the best of your experience with training and mentorship to move forward. If you want a challenging, energizing, rewarding career that changes lives, join us. Help us bring the next generation of life-changing medical technology to patients worldwide.

A Day in the Life

• Develops, modifies, applies and maintains quality standards and protocol for processing materials into partially finished or finished materials product.
• Collaborates with engineering and manufacturing functions to ensure quality standards are in place.
• Devises and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment.
• Designs or specifies inspection and testing mechanisms and equipment; conducts quality assurance tests; and performs statistical analysis to assess the cost of and determine the responsibility for products or materials that do not meet required standards and specifications.
• Ensures that corrective measures meet acceptable reliability standards and that documentation is compliant with requirements.
• May specialize in the areas of design, incoming material, production control, product evaluation and reliability, inventory control and/or research and development as they apply to product or process quality.

Must Have

• Bachelor’s degree in engineering (Biomedical engineering, biotechnology, etc.) or equivalent.
• Minimum 2 years’ experience in engineering role related to manufacturing of medical devices.

Your Profile

• Good communication and interpersonal skills, ability to articulate ideas clearly and concisely to people of all levels.

About Medtronic Singapore Operations

Medtronic Singapore Operations was among the first international medical technology firms to set up manufacturing operations in Singapore. We are one of the most advanced medical device manufacturing sites and the first manufacturing facility of its kind in the region to make implantable cardiac leads, pacemakers and monitors.

As a company Medtronic is intensely focused on creating a workplace environment which reflects our standing as the world’s top medical device company.

What We Offer

We recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success. We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:

• Our global well-being program supports your physical, emotional, social and financial well-being.
• Medtronic Employee Assistance Program offers confidential support and resources to build and enhance employee and organizational resilience, productivity, teamwork and psychologically healthy workplaces.
• Various insurance benefits include Inpatient and Outpatient Medical Insurance, Life, Disability and Accident Insurance.
• We have generous employee referral programs, employees stock purchase plan, leave benefits, and more.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

My Client is a global provider of transportation, e-commerce and business services. In this role, you will lead in managing the Healthcare Quality Management System and implementing compliance programs for Transportation and Healthcare facilities to ensure processes, procedures, and systems are compliant with regional and local regulations and customer requirements.

What you'll do:

• Quality Assessment & Standards: Review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.
• Quality Policies: Design, implement & promote policies and procedures for the company's Network and facilities (hubs & stations) to ensure compliance with standards such as GDP, GCP and others.
• Healthcare Quality Management System: Develop, implement & manage the system and develop related training programs.
• Quality Management: Review documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress.
• Quality Audit Processes: Design & implement robust internal audit processes to ensure the readiness of various functions and processes when audited by regulatory agencies and customer auditors.
• Certification & Customer Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.
• Operations Audit Programs: Lead and conduct External and Vendor audit programs / random checks to achieve successful audit outcomes and proper post-audit follow-up actions.
• Healthcare Customer Liaison: Liaise with customers to understand quality requirements/issues/ underlying concerns to advise on the way forward and support in issue resolution.

What we look for in you!

• Local pharmacist license and may be required to hold licenses on behalf of the company
• Three to five years of relevant experience in the pharmaceutical or healthcare industry in a quality-related role
• Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis
• Working knowledge of current Goods Distribution Practice (cGDP)/Goods Manufacturing Practise cGMP, Good Clinical Practises cGCP, Goods Distribution Practice (GDP & GxP Framework) & ISO13485 for Medical Devices
• Bachelor's Degree in Science, Pharmacy or related discipline

Your Qualities

• Accuracy & attention to detail which is crucial to proper compliance with regulatory and standards
• Problem-solving skills to support customer issue resolution
• Planning & organization skills to ensure proper audit programs are managed effectively
• Communication skills to facilitate engagements with customer and regulatory agencies
• Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology,
• Agile and Design Thinking
• Apply data-driven decision-making with the use of data analytics and visualization tools like Power BI

WILHELM HAUFFMANN & COMPANY PTE. LTD.

Wilhelm Hauffmann is wholly owned subsidiary of Borden Eagle Singapore Pte. Ltd. for various consumer healthcare products (www.eaglebrand.com.sg and www.caplang.com)

The company main activities are in research and development (R&D) of consumer healthcare products, intellectual property (IP) holder (trademarks, patents and formularies), regulatory affairs (RA), technical compliance and business development in licensing the IP.

In view of the business expansion, we are looking for assistant manager/manager who has Quality Management/Product Innovation & Development (PID) experience to join our team :

Roles & Responsibilities

· Assist to work along with internal and external units towards achieving common strategic technical goals.

· Develop, implement, and promote quality policies and procedures to ensure compliance with industry standards (cGMP, GDP, IFRA, etc).

· Develop, implement and enforce compliance standards and quality governance programs including regular audit / random checks / data analysis on contract manufacturing sites and ensure proper post-audit follow-up actions.

· Liaise with contract manufacturing sites to establish quality requirements, address issues and provide guidance on solutions and issue resolution.

· Manage harmonization of quality control standards of raw materials, packaging material and finished goods across manufacturing sites.

· Support certification audits with regulatory agencies and certification process across the region (US FDA, Health Canada, TGA, etc).

· Provide support in working with the business units on product innovation and development (PID) requirements, review and evaluate together with the technical team on the regulatory aspect/product concept/formulation/data analysis.

· Manage ad-hoc projects and tasks assigned by the management.

Requirements

· Possess a good degree in pharmacy, bioscience/applied chemistry or equivalent from established university.

· At least 3 years of manufacturing related experience (e.g. production / quality assurance / quality control) preferably in the pharmaceutical line or related industry.

· Knowledge of quality procedures and guidelines in Asia Pacific countries is preferred. Additional knowledge of US FDA, EMA and ICH quality framework is an advantage.

· Good documentation and project management skill.

· Communicate openly with all stakeholders, embrace diversity of thoughts, create trustful relationships, lead and collaborate with willingness, fairness and integrity.

· Familiar with risk management tools/principles.

· Some exposure in PID and/or legal agreement matter is an advantage.

· Other core competencies i.e. good interpersonal skills, effective influencing, decision making and problem-solving skills, time management and result-driven.

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead
• Regular update of Procedures and Manuals to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations
• Contribute in key initiatives and other ad hoc projects as needed

Requirements

• Bachelors degree
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Quality Assurance & Quality Control Engineer (QA/QC Engineer)

Requirements:

• Recognized Diploma/Degree in related field
• Experience in working with Contractors
• Relevant experience in Civil/Building, preferably with experience in façade installation works
• Good team player and adaptable to a dynamic environment

Responsibilities:-

• To lead the QA/QC team
• To provide training and coaching to the team members in façade related works.
• To assess each construction process and procedure. Provide feedback and continuous improvement whenevee necessary
• To ensure internal quality controls are in place and being maintained properly
• Work closely with other project personnel such as production and site management team to deliver high quality works
• Prepare monthly analysis and report to Management in regards to site and project activities

This position offers an exciting opportunity to gain hands-on experience in quality management and information security while contributing to the organization's overall success. If you are passionate about quality and eager to learn, we encourage you to apply.

We are seeking a motivated individual to join our team as a Junior Quality Personnel with qualifications or experience in ISO standards, company balance scorecard, key performance indicators, and bizsafe. The successful candidate will support the implementation and maintenance of quality management systems (QMS) and information security management systems (ISMS) within the organization. This role presents an excellent opportunity for someone looking to kickstart their career in quality management and gain valuable experience in the field.

Key Responsibilities:

• As part of the QMS works across the organization, assist in implementing and maintaining or managing the ISO standards, balanced scorecard, Bizsafe, or any other quality matters.
• Conduct regular internal audits to ensure compliance with the organisation’s ISO-certified standards.
• Collaborate with cross-functional teams to identify areas for improvement in quality processes and information security practices.
• Support the development and documentation of quality procedures, policies, and work instructions.
• Provide training and guidance to employees on quality and information security best practices.
• Assist in the preparation of external audits and certifications.
• Participate in risk assessments and assist in developing risk mitigation strategies.
• Monitor and analyze quality and security metrics to identify trends and areas for improvement.
• Assist in investigating quality incidents and non-conformities and recommend corrective actions.
• Stay updated on changes to ISO standards and industry best practices related to quality management and information security.

Qualifications:

• Bachelor's degree in a relevant field such as Quality Management, Information Technology, or Business Administration.
• Certified as an Auditor or Implementer in either ISO 9001, 14001, 27001 or 45001.
• Strong understanding of ISO 9001 standards and their application within organizations.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to work effectively both independently and as part of a team.
• Proficiency in MS Office applications.
• Prior experience in quality management or information security is a plus but not required for junior-level positions.

Our client, a marine company in Singapore dealing with shipyard , is looking for a QA professional. As a member of the QA team, you will play a critical role in ensuring the highest standards of safety and quality across our operations. You will work closely with various departments to develop and implement QA policies, procedures, and initiatives. This is a unique opportunity to contribute to the success of a dynamic and growing organization in the maritime industry.

• Reviews and updates organization Quality policy and objectives for Management’s approval

• Reviews & updates company Occupational Health & Safety policy & objectives for Management’s approval
• Prepares, reviews and updates Quality Management System (QMS) and Occupational Health and Safety Management System (OHSMS) manuals, procedures and forms
• Interprets and implements quality assurance standards and procedures
• Reviews the implementation and effectiveness of standards and procedures
• Plans & conducts internal audits for ISO 9001:2015 & ISO 45001:2018 as scheduled in the annual work plan
• Plans and conducts Management Review Meeting for ISO 9001:2015 and ISO 45001:2018
• Manages 3rd party certification body audits for ISO 9001:2015, ISO 45001:2018 and BizSafe STAR
• Co-ordinates with respective Departments for the preparation for external audits
• Follow-up on post audits activities
• Manages Document Control for all QMS and OHSMS documents to ensure latest revision
• Supports and works with various departments in procedure reviews and updates, ensures changes are incorporated in a timely manner and assists in assessment of these changes
• Identifies training needs and organizes training interventions to meet quality standards
• Conducts Factory Acceptance Test (FAT), workshop fabricated items inspection and onboard completion inspection both internally and externally
• Prepares inspection reports of inspection outcomes and updates overall inspection status summary
• Liaises with Clients and CLASS Surveyors on external inspection
• Monitors and expedites closure of all non-conformances of the company, if any
• Responsible to create and review Risk Management Plan for projects

• With strong background in ISO:9001-2015 QMS
• Technical Inspection and Writing
• Organizational Performance Management
• Quality Systems Management
• Leadership
• QA for Interior Design
• Graduate in Business Management
• Experience in outfitting will be advantange

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

Job Description

• Follow up with customers on all documentation required for payment
• Ensure billings to customers are done prompty
• Liaising with customers on all enquires relating to billing, reports, collection.
• Follow up with opertion department on relevant documentation required for report submission
• Generating reports on weekly basis on the progression of collections and progression of reports submitted by operation department
• Support the Finance Department
• Any other adhoc duties & responsibilites as assigned by supervisor

Job Requirement

• Min diploma & above in Finance/Accountancy
• Fesh graduates are welcome
• Required skills: MS OFfice, MS Excel, Pivot Table, Vlookup.

What the role is

The Quality Service Branch (QSB), under the Clean Environment Group (CEG), handles cases related to pollution control and wastes management matters. In this role, we are looking for highly-motivated, dynamic and service-oriented individual to handle feedback, appeal and enquiries related to pollution control and waste management related issues. In addition, you will perform a wide range of duties focused on monitoring trends, and data analysis on various types of feedback to support ground operations. You will report to the Senior Assistant Director of CEG/QSB.

You will work in partnership with line departments and operations sections within Pollution Control 1 Division, Pollution Control 2 Division, Environmental Monitoring and Modelling Division and Waste Management Division, to ensure effective handling of feedback and appeal cases received from members of the public and stakeholders.

What you will be working on

You will be responsible for the following:

• Draft reports and replies and handle all cases from People, Private and Public sectors, including complex and sensitive cases, on pollution control and waste management matters in accordance with guidelines and Standard Operating Procedures and within service standards
• Review feedback and collaborate with operations and/or other agencies to understand customer issues where required, to identify gaps in service delivery and drive improvements/changes to service experience, processes, policies, and standards, including communication strategies and replies to ensure relevance and realism to changing customer servicescapes
• Partner, support and contribute to platforms and initiatives aimed at driving service excellence within NEA, for example, service events, newsletter, initiatives, etc.
• Analyse feedback data and garner insights from customer satisfaction surveys to sense and sense-make, and to propose improvement plans.
• Identify key customer segments, provide department-perspective to develop service strategies to meet current and future requirements of the customer segments.
• Provide support and advice to officers on service-related queries, for example, guidelines/SOPs, service standards, case handling, direct cases to appropriate parties, etc.
• Document institutional knowledge on unique cases of feedback for training and future reference
• Identify staff and/or projects eligible for reward recognition and prepare documentation for service award nomination

What we are looking for

• Good understanding of and keen interest on environmental protection issues including pollution control and wastes management issue
• A good team player with excellent communication, interpersonal and investigation skills
• Excellent communication skills and emotional intelligence, with ability to think logically
• Meticulous, good analytical and writing skills, and able to identify emerging issues for quick resolution
• Organised and able to multi-task
• Independent and resourceful with pleasant personality and enjoy working with others
• Highly resilient and able to handle adverse situations and difficult customers
• Self-driven, strong leadership skills and always ready to strive for improvement
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-2-BUKIT-MERAH-CENTRAL/Assistant-Director-Executive-Manager--Quality-Service-Branch----Contract_JR-10000029599-1

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead
• Regular update of Procedures and Manuals to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations
• Contribute in key initiatives and other ad hoc projects as needed

Requirements

• Bachelors degree
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Careers That Change Lives

We are a learning culture.  An inventive and collaborative group.  We are dedicated to making sure that every patient gets the best product — when they need it.  We have strong ties to our local communities.  Our vibrant employee communities respect and value individual experience and perspective as we aim to improve lives and the access to healthcare.

A Day in the Life

• Plans, directs, and implements all aspects of the company's design and development of new medical device products or software systems.
• May develop, evaluate, implement, and maintain technical quality assurance and control systems or reliability systems and standards pertaining to materials, techniques, or company products.
• Oversees the investigation and evaluation of existing technologies.
• Guides the conceptualization of new methodologies, materials, machines, processes or products.
• Directs the development of new concepts from initial design to market release.
• Manages feasibility studies of the design to determine if capable of functioning as intended.
• Monitors documentation maintenance throughout all phases of research and development.
• Organizes the coordination of activities with outside suppliers and consultants to ensure timely delivery.
• Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Must Have:

• Bachelor’s degree required
• Minimum of 1 year of relevant experience

Your Profile:

• 1 – 4 years relevant experience
• Experience in leading a team and managing cross-functional teams like production, supply chain, etc.
• Experience in manufacturing or quality engineering of medical devices
• Experience working in production or operations would be a plus
• Good knowledge of ISO 13485
• Strong decision-making ability
• Good interpersonal and influencing skills

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Careers That Change Lives

Engineers are indispensable to achieving our Mission. That’s why we empower you to bring the best of your experience to bear on our market-leading portfolio of innovations. Apply your existing skills and develop new ones, with the training, mentorship, and the guidance you need to continue to develop your expertise. With roles in specific business units, as well as at the corporate level, you’re sure to find an opportunity to make an impact that’s right for you.

Today, we’re partnering across the industry to confront systemic healthcare challenges – this requires bold leadership. If you want a challenging, energizing, rewarding career that changes lives, join us. Help us bring the next generation of life-changing medical technology to patients worldwide.

A Day in the Life

• Quality Improvement Projects across the sites:Lead and execute improvement projects related to manufacturing quality. Collaborate with cross-functional teams to identify areas for enhancement.
  Drive strategic initiatives aimed at elevating product quality and compliance.
  
• Core Competency Development in Quality organization:Establish and strengthen the Quality Engineering (QE) core competency within the organization.
  
  Knowledge Transfer and Teaching:Effectively transfer quality concepts and best practices to team members.
  Mentor and coach junior engineers in quality methodologies.
  Expertise in Process Validation, Process Monitoring / Statistical Process Control (SPC),Test Method Validation (TMV, Risk Management. Data analysis and Critical Thinking
  
• System Understanding:Gain a deep understanding of how the system supports various processes within the organization.
  Leverage this knowledge to drive continuous improvement.
  
  Decision-Making Authority:Make informed decisions related to quality processes and improvements.
  Serve as a consultant for critical quality-related choices.
  
  Continuous Improvement:Continuously improve existing processes and systems.
  Develop and implement innovative solutions to enhance quality outcomes.
  
• Technical Mastery:Stay abreast of global quality excellence programs, industry trends, regulations, and advancements.
  Be a technical expert in quality engineering practices.
  

Must Have:

• Bachelor’s degree required
• Minimum of 6 years of relevant experience

Your Profile:

• Bachelor’s degree in Engineering or related field (Master’s preferred)
• Certified Quality Engineer (CQE), Certified Quality Process Analyst or equivalent would be an advantage
• Six Sigma Green Belt certification would be a plus
• Significant experience in quality engineering, preferably in the medical device industry
• Strong analytical skills, attention to detail, and problem-solving abilities

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Key Responsibilities

• Define and setup Job flow in Control-M across multi-platform systems (Mainframe, AS/400, Unix, Windows)
• Check daily job scheduled and liaise with Control-M Admin team on incidents and problems related to Control-M
• Liaise with teams on batch job setup requirements and also work with Business units on authorized adhoc requests
• Assist in troubleshooting problems related to Control-M upon escalation
• Provide support to ensure quality and stable environment to our clients
• Create support documentation to reduce meantime to resolve issues
• Flexibility and availability to work for production support during early morning/late eve/ night hours and weekends

Key Requirements

• Minimum Degree in IT from a recognized polytechnic/institution with 3-5 years of working experience in relevant work area.
• Experience working on Control M Job Processing; preferably Version 8/9
• Experience in using Control-M utilities for AS400, Mainframe, Open system (Unix and Windows) platform.
• Good communication and collaboration skills working with Operations/Technical/Production support teams.
• Proficient in using MS Office Suite of products.
• Good Analytical and problem-solving skills.
• Operations support and monitoring.
• Proven ability to work independently and under pressure.
• Willing to extend work on weekends as and when required.
• Team player with good interpersonal skills

Job Purpose

The incumbant is responsible for improving revenues by reducing bad debt exposure through the direct management of credit terms

Responsibilities

• Efficient Management of Drivers and Corporate Accounts’ Debts
• Ensure the Key Performance Indicators (KPI) of Credit Control are met
• Monitor and control drivers and corporate client accounts’ outstanding.
• Responsible in contacting customers and send reminders to ensure timely payments.
• Negotiate repayment plans with customers and set payment terms and conditions accordingly.
• Conduct aged balance review with Superior and follow up review actions.
• Report and alert any exceptional and delinquent customers and apply appropriate actions to minimize bad debt.
• Prepare daily operation report(s).
• Administer litigation/credit monitoring and screening process
• Ensure compliance with financial policies and procedures.
• Manage and review repossession and external collection agencies’ performance.
• Attend to drivers’ queries and appeals relating to Credit Control matters

Qualifications & Work Experience

• Diploma or other equivalent qualification (Diploma in Business related discipline will be added advantage)
• At least 2 years of experience in credit control
• Prior experience in taxi and/or car rental industries is advantageous
• Candidate who possess a valid Class 3/3A Driving License will be an added advantage
• We seek Mandarin/Malay-speaking candidates as the incumbant will be required to serve Mandarin/Malay-speaking clients
• Excellent mathematical ability
• 5-days work week.

Skills

Technical skills include:

• Proficient in MS Office (especially MS Excel Vlookup, Pivot Tables and functions formulas)

Generic skills include:

• Meticulous and possess strong organising and numerical skills.
• Result-oriented and able to work on tight resources and datelines
• Strong negotiation and writing skills
• Excellent team player
• Customer service oriented with good interpersonal and communication skills
• Ability to work in fast pace and dynamic environment

• Conduct checks on food products, storage(Freezer, Chiller and Ambient) and processing facilities.
• Check on incoming products and conduct receiving.
• Maintain operational hygiene standards in accordance to ISO and HACCP requirement
• Perform daily inspection on sanitation, hygiene, food safety and quality aspects of the factory.
• To work under company QA and assist with related issues.
• Printing Pre-Set Labels for food products
• To Work with Export Co-ordinator on operational requirements for export shipments.

- OT Available. Basic + OT Up to $4000!

- Lunch Provided

- Dinner Provided (if OT)

- 5 1/2 Days Work Week.

Job Purpose:

Assist the development of the SQE department by contributing to the daily QA operation and maintaining the high level of efficiency for all new models and engineering changes. Provide strong impetus to support continuous improvement in view of meeting all relevant KPIs for the company. Provide a framework with clear structure to build on the need to standardise and implement systems for greater clarity and efficiency. Focus on ensuring that good quality is evident in all aspects of production and serving as the extra confirmation for client products.

Key accountabilities:

1. Review the daily operation activities in the control for quality aspects.
2. Focus and ensure that the in process and outgoing quality metrics are met.
3. Execute the scheduled projects within the approved time frame.
4. Prepare and execute WI for the lines and provide training for the operators.
5. Prepare the engineering evaluations for DOE for new engineering changes.
6. Perform daily, weekly and monthly reporting to the customer and management.
7. Perform QA functions and conduct quality investigations and provide CAR.
8. Conduct client's audits and provide CAR for audit findings.
9. Provide and analyse daily line quality KPI and provide improvement plans for the quality aspects on the line.
10. Provide Customer Satisfaction reports on a monthly basis and provide solutions for quality and time factors.
11. Reconfirm and serve as the final judge for all inspection guidance issues seeking customer approval if necessary.
12. Complies with all safety policies and procedures.

Knowledge, Skills & Experience:

1. Degree or Diploma in Engineering (Mechanical or Electrical).
2. Fresh-entry or 1 year experience with quality background.
3. Strong analytical, negotiation, communication and presentation skills.
4. Excellent interpersonal skills with a high level of self-confidence, drive and motivation.