Responsibilities:

• Lead and manage day-to-day performance of Local and Overseas Customer Service teams
• Handle and resolve client complaints / inquiry / feedback
• Improve customer service experience, create engaged customers and facilitate organic growth
• Develop customer service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Generate reports by analysing the customer service experience, if requested
• Provide training to customer service staffs to deliver a high standard of customer service

Requirement

• Bachelor’s degree in any related discipline
• Min 8 years of Customer Service Support experience with at least 4 years in leading team size of up to 30 agents
• Having experience in IT, financial services or payment solution industry is an added advantage
• Proficient in Microsoft Office applications
• Customer service orientation, stress tolerance, problem analysis and problem-solving
• Effective interpersonal skills with both internal and external customers
• Advanced troubleshooting and multi-tasking skills

Interested candidate please submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile - https://sg.go.persolkelly.com/job/details/10361

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID <R1105286> (Ngiam Xinyi)

Quality Assurance (QA)

• Working days: 5 / 6 days alternate
• Working Hours: 830am-530pm
• Salary: $2000 - $2400
• Working Location : Bedok

Job responsibilities

• Conduct detailed inspections of finished products to identify defects, non-conformities, and deviations from quality standards.
• Support quality in handling defective found during the production
• Collaborate with the quality control team to resolve material quality issues and determine disposition (accept, reject, or rework)
• Collaborate with the production, quality teams to identify root causes of defects and non-conformities
• Perform FA report, and propose process improvements.
• able to use calliper, OGP , Keyence, Drop gauge , micrometre, pin gauge
• able to interpret 2D drawings
• ⁠collect parts for 2 hourly to visual inspection
• ⁠key in data

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Must possess a degree in Accountancy or equivalent professional qualification;
• Work effectively as part of a team in providing support and communicating to other team members on the work engagement progress;
• Proficient in MS Office applications; and
• Willingness to travel in the course of work engagements.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Capability and Quality Management Specialist.

Principal Responsibilities

• Evaluate individual staff performance through regular quality audits to ensure all customer interactions meet professional, quality and compliance guidelines
• Conduct regular call sharing with staff to ensure alignment of best practices and high service standards
• Develop and maintain quality standards and procedures in collaboration with cross-functional teams
• Conduct thematic analysis examining themes across multiple products, services or processes to identify trends, patterns and common issues
• Identifying training and development needs through analysing data to identify areas of improvement
• Supporting in the design of training and development programmes based on the needs of the organization and the individual
• Supporting in evaluation of training and development programmes

Qualifications

• Degree / Graduate with knowledge/working experience of Singapore Insurance is preferred
• Demonstrates understanding of customer needs and behaviour
• Ability to communicate cross functionally
• Good learning attitude, analytical, problem solving and with good time management skills
• Excellent interpersonal and communication skills with an ability to write well
• Experience in a customer service environment or related position, preferably in a financial industry
• Committed, self-disciplined, Customer Service oriented, able to multitask with an eye for details
• Ability to work independently, and with high level of initiative in a high pressure and tight timeline environment
• Team worker, works well under pressure and self-driven

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Basic Purpose/ Accountabilities:

Reporting to the Loss Control Managr, the Loss Control Specialist position will be involved in identifying and seeking Loss Control improvements and solutions to minimize operational risk exposure to Phillips 66, to ensure delivery of high-quality products, with minimum quantity losses, throughout the supply chain.

Primary Responsibilities:

• Select, instruct and monitor independent inspection companies to ensure that correct cargo transfer procedures and measurement standards are deployed.
• Investigate quantity and quality issues and claims against Phillips 66 with a view to prevent recurrence and maximize recovery of claims through identifying and recovering loss claims against Suppliers & Shippers.
• Investigate measurement and quality issues relating to custody transfer movements.
• Provide onsite physical attendance for Phillips 66 core leased storage facilities in Singapore & other Asia locations to mitigate waterborne quantity losses of shipments.
• Facilitate field attendance with internal stakeholders in Phillips 66.
• Carry out audits through onsite office and field monitoring of independent inspection companies to ensure safe cargo custody, transfer procedures and industry measurement standards are adopted and met.
• Carry out audits on Phillips 66 leased storage facilities in Singapore and other Asia locations to ensure accepted Industry and Phillips 66 operational requirements and standards are met.
• Identify and drive Loss Control improvements that lead to reductions in company costs.
• Provide technical and marine expertise to Operations, Trading and Chartering counterparts in Singapore office and other Phillips 66 affiliates.
• Prepare, issue and maintain Loss Control Procedures.
• Ensure knowledge of loss control techniques is maintained through networking and formal organisations such as the Energy Institute and the American Petroleum Institute.
• Provide metrics to show the value of the function and identify areas for investigation and corrective action.
• Provide 24-hours operational support where necessary.

Basic/ Required Qualifications:

• Higher technical education qualifications with preferably terminal operations and cargo/marine surveying background knowledge or experience

Preferred Skills:

• Good team player with strong negotiation and communication skills
• Sound knowledge and experience of biofuel inspection and/or laboratory analysis is an added advantage.
• Good working knowledge of marine tanker and terminal operations
• Current knowledge of industry measurement procedures and techniques to fully evaluate operations carried out on a variety of ship and shore locations
• Good negotiation and communication skills.
• Strong analytical, numeracy and computer skills
• Valid driving license and extensive offsite travel required

We regret to inform that only shortlisted candidates will be notified.

Phillips 66 International Trading Pte Ltd adopts the Tripartite Standards and is committed to be a fair and progressive employer.

JOB SUMMARY

• We are seeking a passionate and innovative developer to join our team, focusing on projects supporting financial reporting, calculating reserves and produce independent valuations. This role is ideal for a candidate with a strong experience in building products with a keen interest in working within the financial domain.

RESPONSIBILITIES

• Work with the business teams to understand their requirements.
• Design and implement solutions to automate and optimize financial reporting
• Design and implement solutions to calculate adjustments and reserves
• Design and implement solutions to calculate independent valuations
• Document the related IT policies and procedures.
• Undertake continuous improvement of the current systems and infrastructure.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Valuation Methodology Team to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Valuation Methodology team
• Front Office
• Modelling & Analytics Group
• Model Validation group
• Other IT Teams

Our Ideal Candidate

• 4+ years experience in python, (django, flask)
• Bachelor of Computer Science or Computer Engineering
• Business Communication

Role Specific Technical Competencies

• Python (e.g. Django, Flask)
• Javascript (e.g. Angular, React, Node)
• Development Tools (IDE, GIT)
• Databases / SQL
• Functional programming (Haskell, Scala etc)
• Software Architecture and Design Concepts
• Financial products, market data, derivatives

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

We are seeking an experienced, dedicated Quality Assurance & Quality Control Executive to join our derma laboratory department in Singapore.

In this position, you will maintain quality standards by approving incoming materials, in-process production, finished products, and recording the results and uphold the safety regulations of our company and supervise the production process to assure that all our products meet GMP quality expectation. Excellent communication and leadership skills are necessary, as well as a keen attention to detail.

What You will Do:

· Perform regular quality assessments on all incoming materials from vendors and outgoing products for delivery.

· Manage and qualify products and material quality to meet compliance and industry standards.

· Recommend improvements to the production process to ensure quality control.

· Document inspection outcomes by completing detailed reports and performance records.

· Resolve quality-related issues in a timely manner.

· Keeping inventory update of materials, documents, and data to meet GMP standards.

- Lay down procedure to implement GMP & GLP norms and ensure compliance.

- Maintain QC records.

· Manage operation needs to prepare for annual GMP audit.

· Approve all finished products by confirming specifications and conducting required tests.

· Return products for re-work if needed and complete documentation to confirm re-work.

· Document and update inspection results by completing reports and logs.

· Keep measurement equipment operating by following operating instructions and calling for repairs.

· Maintain safe work environment by following standards and procedures and complying with legal regulations.

- interpret and implement quality assurance standards and procedures.

- evaluate adequacy of quality assurance standards.

- devise sampling procedures and directions for recording and reporting quality data.

- review the implementation and efficiency of quality and inspection systems.

- plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality.

- document internal audits and other quality assurance activities.

- investigate customer complaints and non-conformance issues.

- All related types of performance testing including stability test etc.

Please note that only shortlisted candidates will be notify.

Seeking a driven and fit personnel. The candidate will be reporting to the Manager and supervising all functions of pickup and delivery. Candidates are preferred to have a minimum of 1 year of working experience in the relevant field. All other candidates will also be considered if shown keen interest in logistics work.

Job Responsibilities:

• Oversee and monitor last mile deliveries.
• Serve as the primary point of contact for addressing customer inquiries and concerns.
• Manage the processing of delivery returns from drivers and customers.
• Ensure that key performance indicators are achieved set by supervisor or manager.
• Ensure adherence to safety protocols and standard operating procedures.

Job Requirements:

• Minimum of 1 year(s) of working experience in relevant field, candidate who shown keen interest in logistics work will also be considered.
• Must be physically fit.
• Strong time management skills.
• Meticulous and detail oriented.
• Ability to communicate with all partners via calls and emails.
• Ability to complete multitask within given timeline.
• Class 3 license will be an advantage.
• Singaporeans Only.

Remuneration:

• Basic Salary - $2100 (Probation) to $2300 (Confirmation)
• Performance Incentive: $300 monthly for good attendance & performance! (No lateness or absence)
• Tenure allowance - after 1st/2nd/3rd year anniversary of employment the employee is eligible for $150-$500/monthly tenure allowances
• Mobile Phone Allowance
• Meal Allowance for overtime more than 2 hours on top of normal working hours - $10
• Overtime pay eligible

Other information:

• 12 days annual leave
• 14 days sick leave/60 days hospitalization

Working Hours: 5.5 days/week

• Monday to Friday : 9am to 6pm
• Saturday : 9am to 1pm

Please submit your updated resume through the Apply Now link.

Define & deliver optimised Capital Procurement & Contract strategies for Capital Projects

Dealing with complex sourcing, logistics and quality issues in a complex, fast paced and challenging environment.

Ensure succesful project delivery (safety, cost, quality, time) against business case, customer requirements, compliance requirements and total cost of ownership.

Effectively manage stakeholder relationships with internal customers and external suppliers.

Business partner for regional site capex project managers.

Capex categories: Professional Services (Engineering Services, Project Controls & Project Management) and Trade Contractors.

Champion the project safety culture, behaviors, and engagement activities.

Act as project procurement partner for site Capital Projects.

Provide Work Package sourcing support for Category owners (as per Ariba Guided Buying).

Secure buy in and introduction of Procurement at the early project stage to define best contracting and procurement strategies considering project triggers, constraints and risks.

Accountability for defining and executing robust contracting and procurement strategies (e.g. EPCM, EPC, IPD).

Work Package sourcing in line with global category strategies.

Accountability for Procurement and Contracts performance during project execution (e.g. steering attendance, contract and performance management, change and claim management, contract close-out).

Sharing of supplier performance data with other Category Managers and being supported by the same.

6-10 years Capital Construction & Engineering experience mandatory.

6-10 years experience of procuring Professional Services (i.e., design, engineering, and project delivery consultants) and Trade packages within complex, multistage project delivery model (Front End & Execution) e.g., FEED + EPCm.

Advanced understanding of contractual risk allocation across delivery models (i.e, EPCM, EPC, IPD).

Advanced understanding of Categories present within capital projects: ie., Professional Services, Civil, Structural & Architectural, Electrical, Control & Instrumentation, Automation, Mechanical & Piping, Process equipment.

Experience of working with and drafting standard form contract agreements – FIDIC, NEC, IChemE.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Primary responsibilities:

• Participate in projects for customers as a Lead EMVCo/Visa/Mastercard Evaluator to be responsible for the technical and/or methodological quality of projects.

Specific responsibilities:

• Participate in projects for SGS Brightsight customers as a Lead EMVCo/Visa/Mastercard Evaluator.
• Evaluate payment related products for different customers with in-depth understanding of the total field of EMVCo/Visa/Mastercard and the causes of security demands in evaluation methods.
• Responsible for the technical and/or methodological quality of projects.
• Represent SGS Brightsight in the field of EMVCo/Visa/Mastercard to customers and during conferences and events.
• Actively involved in defining internal R&D programs and take an active role in supporting the acquisition of projects.
• Guide other colleagues in their development and communication to customers.
• Applies judgement and acts according to SGS standards of ethics and integrity.
• Any other adhoc duties as assigned

Requirements:

• Bachelor Degree in a technical field of study such as Information Technology, Electronics, Physics, Mathematics or equivalent.
• Minimum 5 years of relevant experience.
• Proven experience in EMVCo/Visa/Mastercard projects preferably as an Evaluator but otherwise as a Consultant or Developer.
• Track record in EMVCo/Visa/ Mastercard projects.
• Familiar with the international schemes and contributed to several certificates for EMVCo/Visa/ Mastercard evaluations.
• Hands-on knowledge of security tools and solutions.
• Ability to understand laws and regulations as it applies to payment industry Security & Risk.
• Hands-on experience in security systems including IC's, SOC's, hardware security features and attacks, payment systems.
• Possess a hacker mentality.
• Ability to build and maintain relationships, to understand client needs and deliver to meet their expectations.
• Willingness and ability to travel if and when required.

Our client is from Oil and Gas industry, a local leading player. They are looking for a Senior Engineer, Instrumentation & Control for the next phase of their business. They are located in West.

Duties:

• Provide technical support for Production and Maintenance teams on instrument-related issues.
• Work with teams to reduce instrument maintenance costs and improve functionality.
• Coordinate with external stakeholders on gas pipeline networks, electrical grids, instruments, and metering interfaces.
• Update maintenance procedures for instruments, PLC, Fire & Gas systems, ESD, metering, CCTV, and security equipment.
• Conduct root cause analysis for instrument incidents and recommend preventive actions.
• Implement MOC projects to enhance instrument reliability and operational efficiency.
• Ensure verification, inspection, testing, and certification of electrical and instrument equipment in hazardous areas.
• Support maintenance and major equipment turnarounds.
• Manage the functional safety lifecycle of SIS in the terminal.
• Assist in expansion projects, ensuring facility integrity and seamless integration.
• Participate in emergency response with designated roles and responsibilities.

Requirements

• Min Bachelor’s Degree in Engineering related field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in instrument & control maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is from Oil and Gas industry. They are looking for a Electrical & Control Maintenance Supervisor to assist their team for the next phase of their business. They are located in West.

Duties:

• Lead and supervise electrical technicians and contractors in system installation, maintenance, and repair.
• Develop and conduct on-the-job training programs for E&I team members.
• Perform site inspections and quality control for electrical work.
• Review and approve electrical isolation, excavation, and related permits.
• Investigate electrical maintenance issues, identify root causes, and implement solutions.
• Collaborate with other engineers to ensure equipment reliability through effective maintenance programs.

Requirements:

• Minimum Bachelors Degree in Electrical Engineering or any relevant field.
• Minimum 8 to 12 years experience in Oil and Gas Industry or any relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Work alongside building security and maintenance staff to ensure SGS facilities and grounds are clean and safe. Oversee all aspects of building functions and ensures the safety and functionality of all facilities. Duties include running routine safety inspections, corresponding with contractors, planning maintenance work, maintaining records, and supervising facilities staff. Have high multitasking and organizational abilities.

Job responsibilities:

• Ensure all building facilities adhere to proper safety standards and cleaning procedures
• Keep building and all facilities up to code and accurately follow maintenance protocol
• Maintain equipment, building provisions as well as security and fire systems to meet health and safety requirements
• Maintain utilities and maintenance schedules
• Organize, plan and coordinate facility refurbishments
• Communicate and liaise with appointed building management agent, landlord, external contractors, vendors and relevant authorities
• Delegate and supervise cleaning and maintenance responsibilities of contractors and vendors
• Run routine maintenance inspections of facility and designated carpark lots
• Monitor interior and exterior areas of building for cleanliness and general conservation
• Prepare and implement cost estimates, budgets and timeframes of scheduled or ad hoc facilities projects
• Comply with all health and safety policies and procedures
• Support maintenance and installation works as needed including scheduled and unscheduled building power shutdowns
• Coordinate and manage all company vehicle related matters
• Respond to all building related emergencies
• Assist in fire evacuation drills.
• Assist in any other facility related activity that may arise from time to time

Requirements:

• Diploma in Facility management or equivalent
• Basic knowledge of HVAC and other building systems with mechanical and plumbing skills
• Valid Class 3 driving license
• Minimum 1 year relevant experience in similar facility operation & maintenance environment
• Excellent time management and multitasking skills
• Strong attention to detail
• Basic understanding of accounting and finance principles
• Good verbal and written communication skills
• Good problem-solving skills
• Contract handling experience
• Ability to engage in occasional heavy lifting and do other labour-intensive tasks

• Respond promptly and professionally to high-priority complaints or concerns escalated by internal departments or external stakeholders, ensuring a service-oriented approach.
• Act as a key point of contact between internal departments and external entities (e.g., citizens, businesses, and other government agencies) to resolve issues efficiently and effectively, with a commitment to delivering high-quality service.
• Ensure that all written communications adhere to relevant laws, regulations, and agency policies, while reflecting the agency’s commitment to quality service.
• Maintain detailed and organized records of escalations, including actions taken, outcomes, and follow-up requirements, to ensure accountability and continuous improvement in service delivery.
• Identify trends and recurring issues in escalated cases, and provide feedback to improve processes, policies, and communication strategies that enhance the quality of service. Prepare concise and insightful written briefs on complex escalated issues, offering recommendations that prioritize both resolution and service quality.

Requirement:

• Bachelor’s degree in Communications or similar related field.
• At least 2-3-years of experience in a writing or communications role
• Demonstrated ability to manage escalations and sensitive situations with tact and professionalism.
• Exceptional written and verbal communication skills.
• Ability to manage multiple tasks and work under pressure to meet deadlines.
• Experience in dispute resolution or customer service
• Analytical skills to assess complex issues and recommend solutions.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/9402

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Responsibilities:

• Provide support in both AP & AR functions
• Prepare sales invoices and reports
• Prepare outgoing payments through internet banking and manual check payments
• Prepare and maintain accounting documents and records
• Assist in daily administrative works
• Any ad-hoc duties as assigned

Requirements:

• Diploma in Accounting or equivalent
• Good knowledge of accounting and bookkeeping
• Relevant accounting experiences preferred
• Proficient in MS Office
• Organized and Meticulous
• Team player with positive working attitude

The EICA Engineer shall be in the discipline of Electrical, Instrumentation & Control in delivery of large scale power generation project. The Engineer shall have at least 10 years of relevant engineering experience in delivery of large scale industrial/ utilities projects (e.g. waste, water, oil & gas, power) or relevant experience in delivering large solid waste management projects (e.g. WTE, sludge incineration, materials recovery and food waste treatment).

The duties shall include the following but not limited to:

• Work as owner’s engineer to lead the EICA project implementation at site.
• Proactive attitude and solution orientated personality with leadership mentality and for the EICA discipline, assisting project director for the contract execution.
• Strong capability of specification capability for all I&C related specification. e.g. DCS / PLC system configuration, topology and controller, RIO engineering.
• In depth of understanding for automation package for contract implementation of automation systems for WtE project.
• Contracts management in the I & C discipline for the WtE project
• Review the submittals from Contractors for Process Control like Waste Reception system, Incinerator-Boiler System, Water Steam Cycle, weighbridge system, building services, Enterprise Resources Planning, Communication Network Infrastructure, DCS, PLC etc.
• Essential understanding of P&ID of process engineering
• Engage in Technical discussion for all control system related issue with contractor and client
• Participate in HAZOP review, SIL safety and design for safety workshops
• Work with electrical team closely for all power and process interfaces
• Participation of FAT of automation equipment, DCS, PMS, PLC and RIO
• Provide Technical support in Testing and Commissioning of the plant

Job Requirements:

• A relevant Engineering Degree recognized by the Professional Engineers Board (PEB) or registration with the Joint Accreditation Committee of the Institution of Engineers Singapore (IES) / Association of Consulting Engineers Singapore (ACES).
• At least 10 years of relevant experience in design and construction of large infrastructure and/or industrial projects, waste to energy plants, power plant projects, or waste/water management projects in Singapore is preferred but overseas/international experience will be considered as relevant.

Location: Kallang Sector

• Assist in coordinating and executing the timely and accurate collection of customers’ accounts, including calling up customers for payment
• Monitor work progress and collection processes, handle and investigate cases for efficient debt recovery
• Handle enquiries from customers on billing issues and outstanding balances

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Project Coordinator

Working Hours: Monday-Saturday 10.30am-7pm; If work night shift next day will come late hours

Working Location: Site (Islandwide)

Office: Ang Mo Kio

Salary: $2,500-$3,500

Requirements:

• Minimum 2 year of relevant experience
• Familiar with building plans submission procedures and approvals
• With valid class 3 license will be an advantage

Job Scope:

• Able to manage projects independently
• Oversee project operations and liaise with clients, subcontractors and suppliers on project matters
• Ensure that project works are completed with respect to the scheduled dates
• Cost and quality control of projects
• Ensure that construction teams and sub-contractors adopt all necessary measures and comply with safety, environmental and other relevant legislation and requirements in the contract

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Work closely with the project manager and administer the design control system and programming to meet budget and timeline expectations of the project.
• Responsible of modifying controls, designs, and other documents in accordance with processes and standards and in line with industry standards as per the customer's URS.
• Assist and participate in internal the purchase, FAT and SAT, test and debug, controls and validation operations.

Requirements:

• Diploma in engineering or equivalent
• At least 3 years of relevant work experience in control systems design.
• Knowledgeable in Allen Bradley and Siemens-S7 programming

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $4000 - $4500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working day: Monday to Friday
• Working hours: 8.30am to 6pm

Job Responsibilities:

• Maintain updated and accurate documents and records on ISO 9001, 14001 and 13485 system (includes Quality Manual, Procedures, Work Instructions, Forms, etc.) to ensure system compliance and ready for Management Review
• Plan and conduct internal and external audits to ensure readiness of all sections for third party certification body, management review and customer audits
• Coordinate with internal stakeholders to participate in customer or supplier audits for compliance
• Generate and review quality reports on suppliers’ performance and work with suppliers to address non-conforming materials, and drive for continuous improvement
• Issue and follow up on Supplier Corrective Action Request (SCAR) to suppliers, monitor and review SCAR effectiveness for timely closure
• Maintain and conduct regular review of calibration and preventive maintenance for equipment
• Responsible for quality issues arising from production and customer feedback, and collaborate with the production team to address internal process issues and implement corrective actions to resolve customer complaints with proper documentation
• Lead the team of QC inspectors in the inspection of parts for conformity in accordance with relevant drawing requirements
• Perform any other duties, as assigned

Job Requirements:

• Minimum Diploma or Degree in Precision Engineering, Quality Management or Mechanical Engineering with 2 years of working experience in quality engineering or manufacturing

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Looking for Class 4 drivers to drive various class of Lorry/ Tanker.

We are NEA licensed general waste collector (GWC). Collecting waste water and grease.

Working hours: Mondays to Saturdays (Full Time Position)

Please call or Whatsapp 6281 7033 from 8am-5.30pm.