As a Non-Volatile Memory Quality & Reliability Assurance (NVMQRA) Engineer at Micron Technology, you will be responsible for performing formal Failure Analysis of customer reported failing devices via the Returned Material Authorization (RMA) process. You will be required to summarize lab analysis results at the electrical and physical level to identify root cause and establish an associated containment plan. In this role, you will have the opportunities to collaborate with various engineering and manufacturing stakeholders to evaluate and review Corrective Actions /Preventive Actions. You will provide documentation of the RMA findings and oversee the final customer report till closure. In addition, for the senior role, you will be asked to provide guidance and lead the team when solving complex unplanned deviations reported by our customers. Project management skills are necessary and the ability to make critical decisions that directly translate to quality and timely completion of the project is highly desirable. You will also be required to spearhead the sustaining efforts and keeping up to date on new product knowledge, as well as developing and mentoring new talents.

Responsibilities and Tasks

Perform Failure Analysis of Customer Returns

• Understand customer complaint of the memory component failure
• Initiate communication with Micron Customer-facing team for further details on customer complaint, requesting additional questions to provide best opportunity for successful analysis
• Perform bench level analysis including initial data image analyis/examination
• Perform Automated Test Equipment (ATE) analysis and interpret results
• Work with the appropriate engineering teams (e.g., PE, PYE) to perform detailed fault isolation when electrical failure has been confirmed
• Summarize findings and submit for physical failure analysis (PFA).

Provide FA Reports for Micron Customer Facing Team for Communication to External Customers

• Summarize analysis at electrical and physical level into customer friendly formats.
• Work with the appropriate manufacturing Global Quality teams through the appropriate request systems (example: GPSS) for Root Cause and/or Corrective Action and a containment plan
• Identify potential risk to external customers
• Communicate with respective BU (Business Unit) on potential impact to customers
• Communicate FA updates through interim reports or during scheduled meetings with the customers.
• Provide formal FA Report with findings

Sustain Knowledge of Device Capabilities and Characteristics

• Keep up to date with latest Fab/ASM process technology
• Understand datasheet specifications for each device and the differences from previous technode for NOR * NAND product family
• Comprehension of qualification data and potential impact to customer operation
• Stay up-to-date on common customer applications and usage model
• Partnering with customer support team to resolve ongoing customer issues

Qualifications and Experience

• Excellent verbal and written communication skills in English. The ability to communicate clearly and concisely both verbally and in writing is critical in this role.
• Good organization skills and ability to multitask and coordinate between multiple issue at any given time.
• Ability to work effectively in cross-functional teams and handle pressure situations in a professional manner
• Excellent problem-solving and analytical skills with strong attention to details.
• Familiarity with NexTest /Teradyne bench analytical tools, scripting in linux console will be an added advantage.

Candidates with 2-3 years of experience in the semiconductor industry as Product or QA engineer are preferred. Relevant experienced candidates will be considered for the Senior Role.

Education

A Bachelor or Masters Degree in Electrical Engineering or similar field of study.

Job Description

• To coordinates the process of product registration and market access approval in the designated countries including providing all required documents and certificates within the specified timeframe proactively to complete product registration.
• To provide advice to internal and external teams in interpreting relevant guidance documents and standards.
• To contact local authority and organization for both regulatory problems solving and obtain updated information on current and developing regulations.
• To review and approve documents to support Post Market Change notification (including labelling changes) to comply with international regulations and standards.
• To remain up to date on regulations and communicate any key changes to stakeholders in the broader organization.
• To provide training when necessary and assist with the development of the respective countries’ Regulatory Affairs infrastructure to facilitate greater speed to market.
• To take charge of QA (complaint reporting etc) for all subsidiaries.

Qualification

• Degree/ Diploma in Biomedical engineering or science or QA/RA related field
• Minimum progressive 3 years of QA/RA working experience in medical device manufacturing industry

Interested candidate, please email to [email protected]

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Document Change Control Specialist

Duration: 18 months contract

Location: Changi Business Park (CBP)

Responsibilities:

• Administers document revision control to ensure appropriate security based on business need
• Assists with the assessment, and/or deployment of electronic document management systems
• Provide additional support to the organization as required including maintaining original documents, loading PDFs into the SharePoint, updating controlled lists
• You will be responsible for seamless, rapid and global implementation of material, BOMs, and product data supporting the business strategies and supply chain requirements via the Change Order process management
• Analyze, process, and track Change Orders and other design documentation submissions to minimize processing time between submission and implementation, optimizing department throughput
• Interface with all necessary individuals in supporting departments in order to accurately process changes and structure new products released to mass production or customers

Requirements:

• Min Diploma
• Responsive, flexible and able to succeed within an open collaborative peer environment.
• Direct experience in process documentation preferred
• You must be motivated to work in a data driven environment
• Knowledge of Agile or alike PLM tools preferred
• Proficient with MS Office.
• Ability to be organized, detailed-oriented, multitasked, prioritized, and meeting deadlines as needed
• Good communication and interpersonal skills.
• Able to work independently with minimum supervision and a positive work attitude.

Document Change Control (DCC) Specialist

Duration: 18 months contract

Location: Changi Business Park (CBP)

Responsibilities

• Administers document revision control to ensure appropriate security based on business need
• Assists with the assessment, and/or deployment of electronic document management systems
• Provide additional support to the organization as required including maintaining original documents, loading PDFs into the SharePoint, updating controlled lists
• You will be responsible for seamless, rapid and global implementation of material, BOMs, and product data supporting the business strategies and supply chain requirements via the Change Order process management
• Analyze, process, and track Change Orders and other design documentation submissions to minimize processing time between submission and implementation, optimizing department throughput
• Interface with all necessary individuals in supporting departments in order to accurately process changes and structure new products released to mass production or customers

Requirements

• Min Diploma
• Responsive, flexible and able to succeed within an open collaborative peer environment.
• Direct experience in process documentation preferred
• You must be motivated to work in a data driven environment
• Knowledge of Agile or alike PLM tools preferred
• Proficient with MS Office.
• Ability to be organized, detailed-oriented, multitasked, prioritized, and meeting deadlines as needed
• Good communication and interpersonal skills.
• Able to work independently with minimum supervision and a positive work attitude.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description & Requirements

Able to operate CNC CMM machine with 2 years experience needed is a priority.

Knowledge in QC equipments, example: Height Gauge, Smart Scope, Veriner caliper etc.

With computor knowledge to provide QC report and handle NCR.

Must have knowledge in drawing specification. Example: Tolerance, Surface Treat, Heat Treat etc.

Basic knowledge in machining process.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Quality Engineer

Responsibilities:

• Collaborate with departments and suppliers to ensure quality awareness.
• Lead MRB team on OSV activities to meet supplier requests.
• Align with customer quality requirements and business agreements.
• Work with suppliers on line rejection and defective returns.
• Ensure zero defective quality on hand and maintain aging period.
• Support parts localization and collaborate with RD/engineering teams.

Requirements

• Degree/Diploma in Quality/Engineering
• Effective communication with customers, HQ/factory, peers, subordinates, and superior
• SAP knowledge
• Conflict resolution and customer complaint handling

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Our client is from Oil and Gas industry, a local leading player. They are looking for a Senior Engineer, Instrumentation & Control for the next phase of their business. They are located in West.

Duties:

• Provide technical support for Production and Maintenance teams on instrument-related issues.
• Work with teams to reduce instrument maintenance costs and improve functionality.
• Coordinate with external stakeholders on gas pipeline networks, electrical grids, instruments, and metering interfaces.
• Update maintenance procedures for instruments, PLC, Fire & Gas systems, ESD, metering, CCTV, and security equipment.
• Conduct root cause analysis for instrument incidents and recommend preventive actions.
• Implement MOC projects to enhance instrument reliability and operational efficiency.
• Ensure verification, inspection, testing, and certification of electrical and instrument equipment in hazardous areas.
• Support maintenance and major equipment turnarounds.
• Manage the functional safety lifecycle of SIS in the terminal.
• Assist in expansion projects, ensuring facility integrity and seamless integration.
• Participate in emergency response with designated roles and responsibilities.

Requirements

• Min Bachelor’s Degree in Engineering related field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in instrument & control maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is from Oil and Gas industry. They are looking for a Electrical & Control Maintenance Supervisor to assist their team for the next phase of their business. They are located in West.

Duties:

• Lead and supervise electrical technicians and contractors in system installation, maintenance, and repair.
• Develop and conduct on-the-job training programs for E&I team members.
• Perform site inspections and quality control for electrical work.
• Review and approve electrical isolation, excavation, and related permits.
• Investigate electrical maintenance issues, identify root causes, and implement solutions.
• Collaborate with other engineers to ensure equipment reliability through effective maintenance programs.

Requirements:

• Minimum Bachelors Degree in Electrical Engineering or any relevant field.
• Minimum 8 to 12 years experience in Oil and Gas Industry or any relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

The Business Risk and Control Sr Officer I is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically, a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project

Responsibilities:

• Work with Management on governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e..Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
• Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Ensure the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Direct teams in the implementation of the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support management in the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• With management, direct teams on the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assess, with management, the adherence to the MCA Standard through controls after the execution of a process (QA).
• Assist management in exercising control over Operational and Compliance Risk in accordance with established Policy requirements.
• Help management allocate resource to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assess, with management, Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Take ownership to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Responsible that adequate governance and training are in place to support management of Risk profiles.
• Assess, with management, the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Support management on operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
• Be responsible of risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable).
• Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within FLUs, including providing training and leading by example.
• Assist management in guiding and influencing standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Familiarity with 3rd party risk models.
• Consistently demonstrates clear and concise written and verbal communication skills
• SQL, Perl or Python, Matlab or R, Excel VBA. Database administrator experience is a plus.

Education:

Bachelor's/University degree, Master's degree preferred.

Job responsibilities:

The contract role within the market risk management department (Market risk Analytics team) will be in charge of assisting and performing reporting of PnL and risk data generation and analysis, monitoring market risk activities undertaken by Global Markets (Trading) and Treasury (ALM) and participating UAT in various projects, e.g. Potential Future Exposure project, Benchmark/Libor Transition project. The scope of products spans interest rate derivatives (including Interest Rate Options) and FX derivatives (including FX Options).

[Market Risk Analytics – 50%]

• Prepare daily, monthly and other periodic risk reports and provide PnL & risk analysis for the bank’s trading and treasury portfolio;
• Provide analysis of risk exposures, VaR;
• Provide market risk stress testing and analysis;
• Provide daily VaR back-testing;
• Provide market risk KRI monitoring;
• Support to prepare Singapore ALM/MRM Committee material and provide market risk commentary;
• Provide Volcker rule metrics reporting and analysis;
• Monitor, investigate and report risk limit excesses;
• Monitor Benchmark submissions (e.g. SORA) and report to Benchmark Oversight Committee;
• Support Manager to liaise with regulators by providing necessary information/ analysis;
• Support Manager to liaise with internal / external auditors to ensure good practices are adopted in the bank;
• Participate in various projects e.g. Potential Future Exposure project, Libor transition project.

[Product Control – 50%]

• Prepare daily, monthly and other periodic risk reports;
• Monitor individual dealer’s position and PL;
• Monitor market risk greeks such as delta, PV01, gamma, vega and theta etc;
• Monitor, investigate and report market risk limits and credit limits;
• Reconcile the data among different systems;
• Capturing market data and ensuring integrity and accuracy of the data before uploading into front systems for Asia and Oceania region;
• Perform ad-hoc project UAT in order to improve the processes and operations; and
• Support regional branch in all product control related matters.

Job Requirements:

• Bachelor’s degree in financial engineering, mathematics, statistics, quantitative finance, Data management, economics or in quantitative related fields
• No prior experience required.
• Candidates with relevant internship experience may also be considered.
• Good knowledge of banking and derivatives products
• Experience in using Python, Power Query, Excel with VBA skills
• Good initiative and inter-personal skills, ability to work efficiently in a team and independently.
• Good communication skills (both verbal & writing) with colleagues in Singapore and regional branch.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068571

- Permanent

- Up to $3800 + VB

- West area

- Monday – Friday: 8.45 am – 5.30 pm

Responsibilities:

• Organise and conduct regular credit & AR review meetings with BUs / sales departments to close out all delinquent accounts.
• Follow up and communicate with customers.
• Review and process new customer account applications.
• Maintain and update particulars and credit limits of customer accounts in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with sales department to address overdue issues.
• Disseminate or circulate invoices, statements of accounts, reminder and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and AR status reports for management and for HQ.
• Liaise with insurer and apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks in respect of bank guarantees including but not limited to letters of credit.
• Check supporting documents to carry out billings to customers.
• Other adhoc duties assigned by Senior Financial Controller/ Assistant Manager.

Period:

• Permanent

Location:

• West area

Working Hours:

• Monday to Friday; 8.45 am – 5.30 pm

Salary:

• Up to $3800 + VB

Requirements:

• At least 2-year relevant working experience.
• Proficient in MS software including Outlook, Word, Excel and PowerPoint.
• SAP working experience is preferred but not necessary.
• Working experience with Letters of Credit is desired but not mandatory.
• Communicate with customers and insurer tactfully and professionally.
• Prioritize issues, have sense of urgency and ownership of tasks.
• Comfortable working closely with different departments simultaneously.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R23114826)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

The Role
The incumbent will be responsible for providing medical advice in terms of claims insurance adjudication, supported by the reinsurers’ Chief Medical Officer where appropriate, and to make decisions and recommendations on complex medical claims/high value claims (including Controlled Claims referred by Partners), within the delegated authority given.

Furthermore, to support product development and design for existing and new Insurance Clients, in particular with regards to Policy Wording and Claims Practices including the delivery of operational processes and claims related training.

Main Responsibilities

1. Medical Advice, Controlled Claims and Claims decisions

• Ensuring that all Controlled Claims are duly authorised in accordance with Reinsurer contractual arrangements and that the required reporting is in place
• Preparation of Controlled Claims reporting
• Handle claims cost management within the organisation by ensuring high standard of claims assessment

2. Claims Audits

• Manage Claims Audits in accordance with the Annual Audit Schedule
• Deliver Audit Reports to Clients and the business in accordance with company's standards
• Audits performed in accordance with the Claims Audit Policy
• Liaison and follow-up on Claims audit findings and implementation with auditees

3. Contribute and support all Partnership activity relating to claims acitivity such as:

• Policy Wording design and interpretation
• Training claims processes
• Processes for the management of claims and controlled claims
• Input in Policy Wording Forum

4. Fraud, Waste and Abuse

• Identify and evaluate potentially fradulent claims and claims wastages and abuses and taking appropriate action to reactify the anomalies

5. Provide or assist in presention and training to internal and external stakeholders

• Best practices on claims processing and guidelines
• Claims case studies sharing
• Claims-related medical topics sharing

Requirements

• Strong knowledge of healthcare and insurance markets
• Experience with health insurance claims handling
• Possess the drive and determination to set, meet and improve upon the highest standards of performance.
• Able to work co-operatively and collaboratively with others to achieve business goals
• Understand the customers’ needs to deliver quality work in an efficient and efficient manner.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

1. Senior Technical Officer
2. Technical Officer

• Working location: Tan Boon Liat Building (Near Havelock MRT)
• Working days & hours: Mon-Fri, 8.30am to 6pm
• Salary range: Technical Officer (Up to $3000), Senior Technical Officer (Up to $3600) + Transport allowance

Requirements:

• At least 2 years working experience.
• Require min class 3 licence, possession of own car/motorbike is preferred
• Require G50 clearance (Cat2A) for access to military camps for work
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Job Summary

Responsible for promoting a quality program focused on patient safety, training, standards development, audits, and risk management. Monitor healthcare trends in quality, patient safety, and performance improvement. Stay updated on regulatory requirements for quality assurance and patient safety. Drive continuous service improvements through surveys, audits, and training.

Job Responsibilities

• Manage incidents, customer feedback/complaints, and implement preventive actions.
• Identify and apply improvements in service, clinical quality, and patient safety.
• Develop and conduct training to improve service standards and customer service culture.
• Track and report Quality Indicators (e.g., productivity, customer surveys, incidents).
• Assist in creating and reviewing quality management policies for compliance.
• Ensure compliance with ISO 9001 standards and maintain all relevant policies.
• Work with consultants to achieve and maintain certifications (e.g., ISO 9001, Bizsafe).
• Handle external communications with agencies like MOH/AIC and manage award submissions.
• Perform other tasks as assigned by the Manager/CEO.

Job Requirements

• Minimum Diploma, preferably Degree in any field.
• 3-5 years of experience in quality management, ideally in healthcare.
• Experience in quality assurance, patient safety, and PDPA.
• Knowledge of healthcare regulations and guidelines.
• Experience in Root Cause Analysis and Failure Modes Effects Analysis is a plus.

Apply now by sending your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Ashley Loo | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Electrical and Control Design Engineer

• Working day: Monday – Friday
• Working Hour: 8:30am - 6:15pm
• Salary range: $3,200 - $5,800
• Location: Woodlands

Key Responsibilities:

• Analyze project requirements. Design, develop and test industrial robotic equipment/machine.
• Design electrical control system make electrical schematic drawings using E3 . (ePLAN knowledge will be added advantage) .
• Source and select control components and place order for the components.
• Execute control system set up, IO system, servo & step drive set up, axis tuning.
• Provide technical support on site.
• Good in documentation knowledge especially TCF.

Requirements:

• Bachelor's Degree in Electrical and / or Electronics Engineering.
• Min 3 Years of relevant experience.
• Added advantage but not mandatory: programing skill of PLC (Beckhoff preferred), motion controllers, robots and touch panels.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our Client is in the Aviation Industry. Due to their current expansion plan, they are looking for an Quality Engineer to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities;

• Ensure product and process quality by managing the Quality Management System (QMS) in compliance with government regulations, aviation authority standards, and customer requirements.
• Update and refine quality procedures and control instructions to align with operational and regulatory standards.
• Collaborate with customers, vendors, and suppliers to address non-conformance issues.
• Perform root cause analysis and implement corrective actions to reduce poor quality costs.
• Conduct internal audits to evaluate compliance with ISO 9001, AS9100, and NADCAP standards.
• Carry out vendor and on-site audits as required to ensure quality performance.
• Ensure strict adherence to customer and regulatory authority standards and specifications.
• Lead efforts to minimize the cost of poor quality and reduce scrap through effective quality management practices.
• Any ad-hoc duty as assigned

Requirement

• Min Degree in Mechanical or Aeronautical Engineering
• Min 2 years experience in ISO9001 / AS9100 Quality Management System and NADCAP process
• Experience and knowledge in fishbone diagrams, FMEA and 5-whys methodology
• Able to read and interpret technical and blue print drawings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

About Us

Vivo Surgical is a patient-focused, clinician-driven medical device developer and manufacturer. Headquartered in Singapore with offices in China and Thailand, we are pioneering a novel endoscopic surgical robot for complex endoluminal surgeries. ISO 13485 certified with international accreditations awarded such as the US FDA and European CE mark, our devices target the medical needs of the world through innovative applications of science & technology. These encompass such fields as in vivo surgical LED lighting, portable endoscopy and endoscopic robots, which are strategically co-developed with world-class healthcare institutions and KOL collaborators. Join us as we build towards our vision of being Asia Pacific’s leading medical device developer and manufacturer.

About The Role

We value the importance of having a robust Quality Assurance and Regulatory Affairs team that would serve as a key pillar for sustained commercial success. To that end, we are looking for a Quality Assurance & Regulatory Affairs Manager to join us on this journey. You will be part of our fast-growing team and will take ownership of your role from the get-go. You will work on ensuring our company’s commitment to comply with regulatory requirements and to maintain the effectiveness of our Quality Management System (QMS). You will also be in charge of our products’ regulatory strategies and submissions to various regulatory bodies. Your role will enable you to work not only with diverse functions internally but also in close tandem with our external partners such as our suppliers, distributors and notified bodies.

Your responsibilities shall include the following:

• Ensure the company’s QMS complies with ISO 13485 and FDA 21 CFR 820/QMSR.
• Develop and manage Quality Procedures such as document control, CAPA, NCR, Supplier Control, Production Control, Feedback and Complaints Handling, and Post Market Surveillance.
• Organize and execute internal audits, management reviews and supplier audits.
• Plan and lead ISO 13485 audits and regulatory inspections.
• Participate in the products’ verification and validation activities.
• Develop, review and compile the medical device technical files whilst making sure the products meet all regulatory and quality standards.
• Involved in risk assessment tasks to identify potential quality and compliance risks in the product lifecycle and advise adequate risk control measures.
• Serve as the company’s Quality Management Representative (QMR) and Person Responsible for Regulatory Compliance (PRRC).
• Manage and mentor the QARA team to ensure members are adequately trained.
• Stay updated on medical device laws and regulations in the targeted markets.
• Work with senior management to define and deliver adequate quality and regulatory strategies.

Your Qualifications & Experience

• Minimum Bachelor’s degree in Engineering or Science.
• At least 5 years’ experience in quality assurance and/or regulatory affairs in the medical device Industry.
• Firm understanding of ISO 13485:2016, FDA 21 CFR 820/QMSR and ISO 14971.
• Prior involvement in HSA, FDA 510(k)/De Novo and/or MDR 2017/745 submissions will be a plus.
• Experience in generating risk management documentation (risk management plan, report, FMEAs).
• Possess a leadership and strategic mindset to organize and prioritize tasks for effective and timely delivery of regulatory goals to meet the company’s business objectives.
• Certification as an ISO13485:2016 lead auditor will be advantageous.

Contact

Please send your CV and cover letter to: [email protected]. We look forward to receiving your application.

Electrical and Control Design Engineer | Up to $5.8k | 5 Days | Woodlands

• Working day: Monday – Friday
• Working Hour: 8:30am - 6:15pm
• Salary range: $3,200 - $5,800
• Location: Woodlands

Key Responsibilities:

• Analyze project requirements. Design, develop and test industrial robotic equipment/machine.
• Design electrical control system make electrical schematic drawings using E3 . (ePLAN knowledge will be added advantage) .
• Source and select control components and place order for the components.
• Execute control system set up, IO system, servo & step drive set up, axis tuning.
• Provide technical support on site.
• Good in documentation knowledge especially TCF.

Requirements:

• Bachelor's Degree in Electrical and / or Electronics Engineering.
• Min 3 Years of relevant experience.
• Added advantage but not mandatory: programing skill of PLC (Beckhoff preferred), motion controllers, robots and touch panels.

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

Responsibilities :

• Responsible for overseeing project execution and management as assigned by the Manager.
• Develop and review project schedules to ensure timely delivery.
• Coordinate with customers and vendors, and manage training and on-ground activities.
• Manage resources including manpower, equipment, for software development, integration, and testing.
• Monitor project budget and spending and ensure timely submission of finance/procurement documents (COC, RFB, Purchase Request,PO) and Goods Receipt (GR) upon delivery.

Requirements:

• Qualification in Information Technology/Computer Science/ Engineering or equivalent
• Minimum of 3 years of experience managing projects with a successful track record.
• Familiarity with SCADA systems, hydraulic motion control, CCTV, and PA systems is a plus.

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Credit Control Executive

• Follow up and communicate with customers.
• Review and process new account applications.
• Maintain and update particulars and credit limits of customer accounts in system
• Monitor daily sales transactions for credit holds in SAP and communicate with sales department to address overdue issues.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and AR status reports for management and for HQ.
• Liaise with insurer and apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks in respect of bank guarantees including but not limited to letters of credit.

REQUIREMENTS

• At least 2-years of relevant working experience.
• Proficient in MS software .
• Comfortable working closely with different departments simultaneously.

Location: Walking distance from Labordor MRT or company transport from Queenway MRT

Salary: $4000

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]