Job Description

• Strong hands on experience in BMC Control M - Administration is Must

• Excellent communication skills,

• Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.

• Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.

• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support

• Answer incoming calls and respond to customer’s emails in timely manner.

• Manage and resolve customer complaints.

• Identify and escalate issues to supervisors as and when needed.

• Provide product and service information to customers.

• Research required information using available resources and Offer Solution to customers.

• Research, identify, and resolve customer complaints using applicable software.

• Route calls and tickets to appropriate resources and Domains who can best support he user,

• Document all call information according to standard operating procedures.

• Recognize, document, and alert the management team of trends in customer calls.

• Create SOPs for new Issues and resolution given.

• Complete call logs and reports.

· Create quality inspection plans and work instructions for incoming, In-process or outgoing parts to ensure that components and products conform to specifications.

· Define training plan, train QC supervisors, QC technicians and QC inspectors to perform dimensional/functional inspection in accordance to work instructions.

· Perform First Article Inspection for newly inducted materials and parts.

· Perform qualification validation of equipment, processes and test methods

· Ensure the compliance of equipment and tools use during inspection in accordance to Calibration and Preventive Maintenance requirements.

· Participate in Process Failure Mode Effect and Analysis team to mitigate product risk arising from manufacturing

· Perform complaint handling, investigate root cause of complaint and perform Corrective Action and Preventive Action as necessary.

· Handle non-conformances and perform disposition of rejected parts, trend yield and rejects, investigate root cause of non-conformance and perform Corrective Action and Preventive Action as necessary.

· Maintain the manufacturing environment and perform gowning as necessary when working in controlled manufacturing environment e.g. clean room.

· Initiate and/or execute engineering changes in compliance with Engineering Change Control procedures

· Participate in external and internal audit to ensure company quality system is effective

· Participate in continuous improvement programs such as 6S program, yield improvement projects etc.

· Support new production introduction as a team member representing quality

· Perform other tasks as assigned by the supervisor

· Work experience as a quality engineer in a medical device manufacturing environment

(Candidates with Diploma in Engineering. Science or equivalent can be considered for Assistant Quality Engineer position. Candidates with more experience can be considered for Senior Quality Engineer position)

· Experience with qualification validation of equipment, processes and test methods for new product introduction

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Quality Assurance Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the creating and executing methods and procedures for the inspection, testing, and evaluation of the products and production equipment.
• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Ensuring that corrective measures and deviations meet with the standards
• Ensuring that documentation is compliance with the Experienced Professional

Requirements

• Min Diploma in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Quality Assurance Manager

Job Responsibilities:

Quality Assurance

· Establishment, Maintenance and Continuous Improvement of Company’s Quality Management System (QMS), Class Approvals (Marine) and Regulatory Requirements (Part 145).

· Plan, organise and take lead to drive Quality initiatives and promote quality culture within the company.

· Maintaining and continually improving quality performance, to meet the maintained or all Divisions.

· Perform all essential audits and inspecting internally and/or by third party or client as and when required.

· Establishment, implementation and co-ordination of the audit & approval program, reporting of audit outcomes and ensuring follow up of corrective actions.

· Assist department to follow up on root cause analysis and creation of appropriate action plan to prevent recurrence of issues, by providing training and guidance to the team whenever required.

· Conduct incident investigation and prepare concise investigation reports with in accordance to the regulatory requirement.

· Training and development of employees with respect to QMS and its related processes, quality principles, tools and techniques etc.

· Ensure all licensing at Singapore site and products/services are managed for new applications and renewals.

· Budget allocation and control of costs for QMS related projects; resource management; training; third party audit and Certification costs; and professional subscription costs.

• Effectively implements quality procedures for all allocated sites, in line with legislation, regulatory and guidelines. Documents and maintains the register of quality approvals, procedures and accreditations for allocated sites / geographies.

• Communicates to all allocated sites quality procedures, ensuring all relevant regional colleagues are aware of their responsibilities in supporting / upholding Quality Assurance processes.

• Manages operational, technical, health, safety and environmental audits in line with the audit calendar

• Participates in quality, non-conformance and complaint investigations, ensuring findings are documented, reported and escalated appropriately. Monitors and follows up on supplier CAPA and improvement actions

• Contributes to statistical analyses on which to base recommendations for improvement

• Advises business leaders and senior managers of compliance issues or matters requiring supplier quality development or improvement

• Any ad-hoc duties or projects as assigned.

Skills

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

• Gains the confidence and trust of others through honesty, integrity, and authenticity

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Anticipates and balances the needs of multiple stakeholders

• Uses compelling arguments to gain the support and commitment of others

• Interprets and applies key financial indicators to make better business decisions.

• Plans and prioritises work to meet commitments aligned with goals.

• Operates effectively, even when things are not certain, or the way forward is not clear

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Builds partnerships and works collaboratively with others to meet shared objectives

Job Requirements:

· Degree in Engineering or Quality Assurance or equivalent with at least 5 years of relevant managerial experience in marine, aviation or related Industry.

· Certified ISO9001:2015 internal/lead auditor qualification.

· Successful completion of the CAAS M10/L11/L12 Examination.

· Able to interpret CMM, in particular IPL (illustrated part listing) and special equipment and tooling listing will have added advantage.

· Preferably have experience in liaising with OEM for capability expansion.

· Certification or experience in Lean, Kaizen and 5S or familiar with common quality tools and techniques.

· Knowledge of relevant standards, and the ability to become conversant with the rules and regulations relating to the quality systems specific to the marine, defence and aviation industries;

· Experience in practical administration, maintenance and development of Quality Management Systems.

· Knowledge of the practical implementation and development of Continuous Improvement and Lean or other similar methodology in a manufacturing, engineering and/or supply chain environment.

· Good leadership and proven managerial skills to be able to lead and motivate the team.

· Meticulous, resourceful, team player and possess strong organization skills.

· Internet savvy and proficient in MS Office applications (ie. Outlook, Excel, Words and Powerpoint etc)

· Effective oral and written communication and interpersonal skills.

· The ability to plan and prioritize work and work under high pressure to tight deadlines yet flexible and adaptable to changing needs and situations.

We seek an Automation Quality Assurance Engineer skilled in software testing to play a key role in the product development process and deliver high-quality software solutions that meet the clients' needs.

• Competitive remuneration package (up to $4,500 + AWS + VB).
• Hybrid working arrangement.
• Gain valuable skills in software testing methodologies with opportunities for professional development and career progression in QA.

Responsibilities:

• Design, develop, and sustain automation frameworks for testing software and hardware, process automation, and data integration.
• Develop comprehensive test cases and plans while maintaining scalable automation frameworks to support continuous integration and delivery.
• Run automated tests, evaluate results, and identify defects, performance concerns, and areas for enhancement.
• Integrate automated tests within CI/CD pipelines.
• Identify opportunities for automation to boost efficiency and minimize manual efforts.
• Document automation workflows, test cases, and outcomes for future reference and audit purposes.
• Assist with manual testing as required and handle other assigned responsibilities.

Job Requirements:

• Singaporean only.
• Minimum of 3 years experience in Software testing (Web-based application).
• Strong proficiency in automation development using Python / Selenium / Appium.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Prior experience in creating clear and concise test plans and test cases.
• Prior hands-on experience with API automation, test automation, and integrating it into CI/CD pipelines.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Inspector II you are tasked to assist in customer complaint investigation process and provide quality oversight for the site to ensure that devices manufactured are compliant to ISO 13485, MDSAP, EU MDR, Alcon Standards and Policies, and regulatory requirement.

Responsibilities

• Support complaint investigation via following up on required actions (DHR/logbook/PM review, etc).•Identify improvement opportunities and lead/support the implementation activities to improve performance and efficiency.•Meet quality objectives set by management & comply to Alcon, QMS and Safety requirements.•Complete Complaint investigation report and maintenance of complaint master list, complaint samples, SOP revision and periodic review.•Perform Site's investigation (NCR, SAR, OOS, Complaints, etc) and Site's WI/SOP/Gap Assessment/Impact Assessment.•Work with cross-functional teams to resolve operational quality issues.•Performs any other duties as assigned by Supervisor according to business needs.

What You'll Bring to Alcon

• Min GCE N/O Levels/ Nitec in any engineering field
• Preperably 1-2 years of experience in quality inspection in manufacturing sector
• Able to commit to rotating day and overnight shift/ day shift

Why Join Us:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Summary Benefit:

• Salary range: $2000-$2800
• Location: Tai Seng (Semicon - Cable, Harness)
• Mon to Fri, Office hours
• MNC with great career progression

Responsibilities :

• Conduct incoming inspections and first article checks on raw materials and components based on written procedures and specifications.
• Oversee the calibration system for instruments, including documentation and procedures.
• Use advanced methods like Six Sigma and SPC to develop effective, maintainable quality systems.
• Operate various hand tools and machines such as screwdrivers, soldering irons, and crimpers.
• Oversee and maintain the quality assurance laboratory and support internal and supplier audits.
• Ensure timely completion of inspection requirements, create necessary certifications, and meet daily quality targets.

Requirements :

• Able to read CAD drawings

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Description:

We are seeking an experienced and detail-oriented Electrical Engineer specializing in the design, configuration, and troubleshooting of electrical control panels. The candidate will be responsible for ensuring all control systems are designed and maintained in compliance with industry standards and project requirements.Should be avaliable 24/7.Should able to work overseas. Should have class 3 Driving Licience 5 years experience in Singapore.

Key Responsibilities:

• Design and Drafting: Develop detailed electrical schematics, wiring diagrams, and layout drawings using AutoCAD or equivalent CAD software. Ensure adherence to applicable codes, standards, and safety regulations (e.g., NEC, IEC).
• Component Selection and Sizing: Calculate and size electrical components such as circuit breakers (CB), relays, contactors, and cables. Specify and integrate control devices like PLCs, VSDs, VFDs, HMI panels, and temperature controllers.
• Control Panel Assembly: Oversee the assembly, wiring, and testing of control panels, ensuring accuracy and quality. Work closely with technicians to provide guidance and address any assembly issues.
• Troubleshooting and Maintenance: Diagnose and resolve electrical and control system issues in a timely manner. Implement corrective actions and preventive maintenance strategies for control systems.
• Programming and Integration: Develop and modify PLC and SCADA programs for control system applications. Ensure seamless integration of control systems with other automation and instrumentation devices.
• Testing and Commissioning: Perform functional testing and validation of control panels and systems. Commission control panels on-site, including configuring and calibrating field devices and instrumentation.
• Project Management: Coordinate with project managers, clients, and other engineering disciplines to ensure project objectives are met. Prepare technical reports, documentation, and user manuals for control systems.

Qualifications:

• Bachelor's degree in Electrical Engineering or a related field.
• Minimum of 7 years of experience in control panel design, assembly, and troubleshooting.
• Proficiency in AutoCAD or equivalent CAD software.
• Strong knowledge of electrical standards and regulations (e.g., NEC, IEC).
• Hands-on experience with PLC and SCADA programming (e.g., Allen-Bradley, Siemens, ABB).
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication skills, both written and verbal.

We're seeking a skilled Quality Engineer to join our team, focusing on automated testing for scalable applications. As a Quality Engineer, you'll play a critical role in ensuring the reliability, performance, and scalability of our products.

Key Responsibilities

• Develop and execute comprehensive testing strategies to guarantee product quality, reliability, and scalability.
• Collaborate with cross-functional teams to validate product integration, performance, and uptime, ensuring seamless deployment and user experience.
• Design, develop, and maintain automated testing frameworks using Jest (TypeScript) for unit testing and Playwright (TypeScript) for integration and end-to-end testing.
• Implement API stress testing using Locust (Python) to identify performance bottlenecks and ensure system resilience.
• Analyze test results, identify trends, and deliver detailed reports to stakeholders, informing product development and optimization.
• Collaborate with developers, product managers, and stakeholders to create testable requirements, resolve defects, and ensure effective testing.
• Stay up-to-date with advancements in testing methodologies, tools, and frameworks, applying this knowledge to improve testing efficiency and coverage.

Requirements

Essential Qualifications

• 3+ years of experience in quality engineering, focusing on automated testing for scalable applications.
• Proficiency in TypeScript, with experience using Jest for unit testing and Playwright for integration and end-to-end testing.
• Strong knowledge of API testing tools and frameworks, with hands-on experience in Locust or similar performance testing tools.
• Proven ability to design efficient test cases, think critically about edge cases, and ensure code reliability.
• Excellent problem-solving skills, with the ability to communicate testing strategies, findings, and recommendations to technical and non-technical audiences.

Nice to Have

• Experience with applications leveraging generative AI technologies.
• Interest in data science, artificial intelligence, and machine learning

Responsibilities

You will assist in the tasks of the Quality Service and Finance units for the client, with a focus on both quality service and finance support, including:

Quality Service tasks:

1. Addressing clients' queries over the phone and via emails.

2. Attending to walk-in clients.

3. Providing administrative support to the QS team as needed.

4. Any other duties assigned by the QS Manager.

Finance tasks:

1. Handling procurement tasks and managing stock of pantry/stationery items.

2. Scanning, filing, and organizing documents.

3. Checking details in SCMS for investigations, processing refunds, and resolving discrepancies in backlog or current cases.

4. Assisting with the implementation of NETS at kiosks.

5. Sending email reminders to Hakams to submit claims.

6. Any other duties assigned by the Finance Officer/Manager.

Working Arrangement:

Working Hours:

Mon to Thurs – 8am to 5.30pm

Fri – 8am to 5pm

Sat-Sun and PHs - Not working

Duration: 6 Months

Location: Lengkok Bahru

Requirements:

1. Diploma in any discipline. Candidates without a diploma but with relevant work experience will also be considered. Fresh graduates are welcome to apply.

2. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and the ability to work with multiple IT systems.

3. Good communication and writing skills

4. Organized with excellent time management skills and the ability to prioritize tasks effectively.

5. Ability to handle sensitive information with confidentiality.

6. Meticulous attention to detail, ensuring accuracy in document handling, procurement, and financial tasks.

7. Strong problem-solving skills and the ability to identify and resolve discrepancies in a timely manner.

8. A proactive, self-motivated individual who can work independently and collaboratively within a team.

9. Able to handle multiple tasks and work under pressure, while maintaining a high level of professionalism.

10. Passionate about serving the community and demonstrating empathy and respect when dealing with clients and colleagues.

EA License No.: 96C4864

Reg. No.: R22110485

Job Summary:

We are seeking an experienced Design Quality Engineer to lead quality initiatives for our thermal cooling solutions in the electronics and computing sectors. The ideal candidate will focus on ensuring design and process quality, driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and cross-functional collaboration, we encourage you to apply.

Key Responsibilities:

• Quality Monitoring & Yield Optimization: Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production.
• Abnormal Quality Management: Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement solutions and preventive actions.
• Process & Quality Control Enhancement: Strengthen internal quality control systems and enhance process capabilities. Lead initiatives aimed at maximizing operational efficiency.
• Customer Quality Assurance: Lead corrective actions for customer-reported quality issues and communicate preventive solutions to stakeholders.
• Inspection Process Optimization: Optimize the quality inspection process by integrating automation and cutting-edge technologies where applicable.
• Cross-Department Collaboration: Promote communication and collaboration between design, production, and other teams to ensure consistent adherence to quality standards.
• Team Leadership: Oversee the quality team’s task assignments, performance, and development, ensuring timely delivery of objectives.

Requirements:

• Bachelor's degree in the related field
• Proven experience in quality engineering, with a focus on manufacturing and design quality.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and industry standards.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Job Summary:

We are looking for a highly skilled Senior Supplier Quality Engineer to lead quality initiatives across our supplier base for thermal cooling solutions in the electronics and computing industry. The ideal candidate will be responsible for ensuring supplier quality and process reliability, working closely with suppliers to meet product excellence standards.

Key Responsibilities:

• Supplier Quality Monitoring & Improvement: Develop and implement supplier quality monitoring systems to ensure materials and components meet required quality standards. Identify and resolve non-conformance issues with suppliers.
• Supplier Process Optimization: Partner with suppliers to enhance their processes, improving yield and ensuring consistent quality of materials and components.
• Abnormal Quality Issue Management: Lead efforts to address and resolve abnormal quality issues with suppliers, implementing corrective and preventive actions.
• Supplier Audits & Compliance: Conduct supplier audits to assess quality systems, process capabilities, and compliance with industry standards. Drive continuous improvement initiatives based on audit findings.
• Supplier Development: Collaborate with suppliers to enhance their quality processes, ensuring alignment with company standards and customer expectations.
• Cross-Functional Collaboration: Coordinate with design, production, and procurement teams to ensure effective communication and alignment on supplier quality expectations.
• Continuous Improvement: Foster a culture of continuous improvement by working closely with suppliers to enhance their quality management systems and manufacturing processes.

Requirements:

• Bachelor's degree in the related field
• Proven experience in supplier quality engineering, particularly in manufacturing or electronics environments.
• In-depth knowledge of supplier quality management systems and industry standards.
• Strong analytical, problem-solving, and negotiation skills.
• Familiarity with supplier audits, corrective actions, and continuous improvement practices.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel extensively and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

• Respond promptly and professionally to high-priority complaints or concerns escalated by internal departments or external stakeholders, ensuring a service-oriented approach.
• Act as a key point of contact between internal departments and external entities (e.g., citizens, businesses, and other government agencies) to resolve issues efficiently and effectively, with a commitment to delivering high-quality service.
• Ensure that all written communications adhere to relevant laws, regulations, and agency policies, while reflecting the agency’s commitment to quality service.
• Maintain detailed and organized records of escalations, including actions taken, outcomes, and follow-up requirements, to ensure accountability and continuous improvement in service delivery.
• Identify trends and recurring issues in escalated cases, and provide feedback to improve processes, policies, and communication strategies that enhance the quality of service. Prepare concise and insightful written briefs on complex escalated issues, offering recommendations that prioritize both resolution and service quality.

Requirement:

• Bachelor’s degree in Communications or similar related field.
• At least 2-3-years of experience in a writing or communications role
• Demonstrated ability to manage escalations and sensitive situations with tact and professionalism.
• Exceptional written and verbal communication skills.
• Ability to manage multiple tasks and work under pressure to meet deadlines.
• Experience in dispute resolution or customer service
• Analytical skills to assess complex issues and recommend solutions.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/9402

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

The Quality Governance Lead is responsible for overseeing and ensuring the consistency, accuracy, and reliability of financial, project, and operational data across the organization. This role involves developing and managing dashboards, early alerts, and quality governance reporting, as well as driving corrective actions based on key project and financial indicators. The lead will work closely with PQE lead, Quality Leads, SBG Quality Council Leads/members, LOB leads, Delivery Lead, Client Service Leads, Client Delivery Leads, project managers, finance teams, and senior leadership to ensure quality control and mitigate risks. This role ensures that the organization maintains a proactive, data-driven approach to quality governance, driving transparency, accountability, and risk mitigation across all projects.

What will you do? 

1.    Dashboards and Early Alerts:

• PowerBI Dashboards: Develop and maintain interactive dashboards using PowerBI to track key project and financial metrics.
• Early Alerts: Establish systems for early alerts regarding critical issues such as:
  • Missing or inaccurate forecasts (ETC)
  • Manpower cost trending anomalies
  • Consistent variance between actuals and forecasts (Day 2)
  • Past fiscal year trends vs current forecasts (Day 2)
  • High unbilled revenue
  • Aging receivables and poor collection trends
  • EAC (Estimate at Completion) margin erosion and activate Watchlist
• AI Exploration: Explore and implement AI-driven models to predict potentially troubled projects and identify areas for intervention.

2.    Watchlist Management:

• Develop and manage the Watchlist for at-risk projects or financials, categorizing them into:
  • Orange (High attention needed)
  • Red (Immediate action required)
  • BRC - Projects need budget revisions
• Provide regular updates and insights to PQE lead and Global Service Lead and other stakeholders regarding projects on the Watchlist and recommend corrective actions.

3.    Quality Governance Reporting:

• Monthly Business Review (MBR): Oversee the preparation of MBR reports, delivering key insights into project status, financial performance, and emerging concerns.
• Quarterly Business Reviews (QBR): Lead the preparation of QBR reports, providing insights into project health, financial performance, and areas of concern.
• Audit and Risk Committee (ARC): Provide detailed reporting and analysis to the ARC on project and financial performance, including risk mitigation and governance practices.
• Board Reporting: Prepare concise, impactful reports for the Board, focusing on critical project and financial health indicators, trends, and risks.

Job Scope :

- Inspect outgoing parts and incoming sub-contracted parts according to established procedure / specification of inspection and carry out Incoming Process Inspection.

- Maintain quality record and file quality data.

- Highlight quality problems discovered to the QA Manager and Factory Manager / Production Manager / Asst. Production Manager for action.

- Ensure that all non-conforming products are not mixed with good products prior to disposition.

- Authorise the rejection of parts if found unsatisfactory.

- Authorise the release of conforming parts to be sent to the store for subsequent delivery to customers.

- Perform factory routine test and check of switchboards completed in the workshop.

- Testing and commissioning of switchboards on board vessels or on-site to the satisfaction of customers; and attend to warranty claims / quality complaints.

- Conduct official tests on the switchboards which require witnessing by surveyors or consultants and also maybe with the presence of customers.

- Assist the Manager in quality responsibilities and achieving quality objectives.

- Maintain good housekeeping in the QA Department.

- Observe and adhere to safety rules during the performance of every task.

- Ensure the use of calibrated instrument for inspection.

- Initiate action to prevent the occurrence of Product Non-Conformity.

- Initiate, recommend or provide solutions to problem detected.

- Verify the implementation of solutions.

- Control further processing and delivery of Non-Conforming products until the deficiency has been corrected.

- Carry out other responsibilities as and when assigned by the superiors.

Requirements:

- Nitec / Diploma in Electrical Engineering or equivalent

- 1 - 2 years of relevant working experience

- Experience with Switchboard / Panels an added advantage

- Able to travel for work occassionally

- Good communication and interpersonal skills

- Comfortable working at Tuas. Transport provided

- Able to start work immediate or short notice

Duties & Responsibilities:

• Oversee and guide the Quality team to ensure effective quality control across the entire warehouse department.
• Collaborate with the Warehouse Manager to review and refine work instructions, ensuring clear and efficient operational procedures.
• Plan and conduct education and training programs to enhance the skills and knowledge of warehouse staff.
• Identify challenges in warehouse operations, analyze root causes, and implement solutions to improve quality and organizational efficiency.
• Develop and implement Kaizen (continuous improvement) strategies to enhance processes within the warehouse department.
• Plan and execute Internal Quality Assurance activities across all warehouses to maintain high-quality standards.
• Support the warehouse department in meeting and exceeding customer quality expectations.
• Manage the tasks and attendance of Quality team members, ensuring efficient and productive operations.
• Foster collaboration with managers and staff across Sankyu and other warehouses to optimize organizational performance.

Requirements:

• Diploma / Degree in Engineering and QMS related field with min 2 years of relevant experience
• Team player, good interpersonal and communication skills, able to work independently
• Good knowledge in ISO related management systems
• Candidate must possess at least Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Bioengineering/Biomedical), Engineering (Environmental/Health/Safety), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical), Logistic/Transportation or equivalent.
• Working location: Tuas (**Shuttle service is provided from/to Tuas West Road MRT**)

Job Description:

1. Supplier Quality Management

• Develop and implement supplier quality management programs.
• Conduct regular audits and assessments of supplier facilities to ensure compliance with quality standards and regulatory requirements.
• Evaluate and approve new suppliers based on quality performance and capability assessments.

2. Quality Assurance and Control

• Establish and maintain incoming material inspection processes and criteria.
• Monitor and report on supplier performance, including quality metrics, delivery performance, and corrective actions.
• Work with suppliers to develop and implement corrective action plans to address quality issues.

3. Continuous Improvement

• Identify opportunities for continuous improvement in supplier quality processes and systems.
• Lead initiatives to reduce defect rates and improve overall supplier performance.
• Collaborate with suppliers on process improvements and quality control enhancements.

4. Collaboration and Communication

• Serve as the primary point of contact for all supplier-related quality issues.
• Work closely with internal teams, including engineering, production, and procurement, to address quality concerns and improve supplier relationships.
• Facilitate effective communication and collaboration between suppliers and internal stakeholders.

5. Documentation and Compliance

• Ensure all supplier quality documentation is accurate, complete, and up-to-date.
• Maintain records of supplier audits, inspection results, and corrective actions.
• Ensure compliance with industry standards, customer requirements, and regulatory guidelines.

6. Training and Development

• Provide training and guidance to suppliers on quality standards, processes, and requirements.
• Mentor junior team members and support their professional development.

Job Requirements:

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• Minimum of 7 years of experience in supplier quality engineering within the semiconductor manufacturing industry.
• Strong knowledge of semiconductor manufacturing processes and quality standards.
• Proven experience in conducting supplier audits and implementing corrective actions.
• Excellent problem-solving, analytical, and organizational skills.
• Strong communication and interpersonal skills, with the ability to work effectively with suppliers and internal teams.
• Preferred Skills: Certification in quality management (e.g., CQE, Six Sigma, Lean Manufacturing) is highly desirable.
• Proficiency in quality management tools and software.
• Experience with regulatory requirements and standards specific to the semiconductor industry.

Territory: To do technical service for Infineon's clients.

Job Description:

1. Equipment Maintenance:

• Perform regular maintenance and calibration of equipment to ensure optimal functionality, particularly for Infineon project requirements.
• Develop and implement preventive maintenance schedules to minimize downtime.

2. Mechanical Troubleshooting:

• Diagnose and resolve mechanical issues promptly to prevent production delays in the Infineon project.
• Use technical manuals, schematics, and diagnostic tools to identify problems.

3. On-Duty Business:

• Serve as the primary point of contact for Infineon customers regarding quality issues.
• Ensure timely and effective communication with Infineon customers to address their concerns.
• Document and report on quality incidents, providing detailed analysis and solutions.
• Willing work in night shift

4. PLC Skills:

• Utilize PLC (Programmable Logic Controller) skills to program, troubleshoot, and maintain automated systems specific to Infineon project requirements.
• Ensure that PLC systems are functioning correctly and efficiently.
• Provide training and support to team members on PLC operations and best practices.

Qualifications:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field.
• Proven experience in equipment maintenance and mechanical troubleshooting.
• Strong knowledge of PLC programming and troubleshooting.
• Excellent problem-solving and analytical skills.
• Effective communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to travel to Infineon customer sites as needed.

We are looking for a QA Engineer proficient in Automation Testing, with keen interest in FinTech.

• Gain exposure to the FinTech Industry.
• Salary package up to $4,500 + AWS + VB (~2 months).
• Dynamic working environment.

Responsibilities

• Design, develop, and maintain automation frameworks for software & Hardware testing, process automation, and data integration.
• Create detailed test cases, test plans and maintain salable automation frameworks to support continuous integration and delivery processes.
• Execute automated test cases and analyze test results to identify defects, performance issues, and areas for improvement.
• Integrate automated tests with CI/CD pipelines.
• Identify areas where automation can improve operational efficiency and reduce manual intervention.
• Document automation processes, test cases, and results for reference and auditing purposes

Requirements

• Tertiary education in Computer Science or related field.
• Min 3 years’ experience in automation development using Python / Selenium / Appium.
• Strong knowledge of software quality assurance methodologies, tools and processes.

Interested candidates may click on apply or apply via email to [email protected] (indicating Job ID J50775 for faster processing).

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• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

MKS is committed to being the highest quality and reliability provider of laser-based manufacturing systems for leading electronics and device manufacturers world-wide; helping them to optimize production of the materials, components and systems that are an integral part of the electronic devices in use today.

As part of the mission, we are seeking an experienced Quality Assurance Engineer to work in our Singapore Laser Manufacturing facility in Kaki-Bukit, Singapore who can drive improvements in the quality and reliability of fiber based and solid-state laser products and production processes. This role will have responsibility for developing, maintaining, and improving the Quality control systems and processes for a variety of critical laser systems as well as leading by influence to drive quality within the culture of the organization.

A successful candidate will have a strong work ethic to meet the occasional high intensity workload for customer commitments. A persuasive personality with strong communications skills is needed to influence key cross-functional stakeholders.

Key responsibilities:

• Quality engineering support for manufacturing and project management
• Develop inspection requirements; facilitate PFMEAs; resolve discrepant material issues and create and maintain quality documents such as control plans and inspection plans
• Act as the quality interface for the laser production team in responding to customer complaints using failure analysis, development of corrective and preventative actions and trend analysis
• Conduct audits, including closing out audit findings, create audit finding reports and determine proper corrective and preventative actions
• Coach and mentor Quality Engineers.
• Support validation activity of processes, equipment, and metrology
• Support and comply with the company Quality System, ISO, and requirements
• Establish and maintain quality control processes and procedures for optomechanical components and systems.
• Develop and maintain quality documentation including inspection plan, test protocols, quality control procedures and reports.
• Collaborate with suppliers to ensure their compliance with quality requirements and drive continuous improvements.
• Actively participate in Continuous Improvement Initiatives such as Lean Manufacturing or Six Sigma projects to enhance Quality, efficiency and cost-effectiveness.

Requirements:

• Bachelor’s/Master's Degree in Mechanical, Optical, Optomechanical Engineering or related Engineering Science
• 6 years of experience in engineering in a machining or manufacturing setting
• Experience in Optomechanical design including knowledge of optical principles, components and optical system integration.
• Solid understanding of Mechanical Engineering Principles including Structural analysis, Material selection, Tolerance analysis and Manufacturing Process.
• Knowledge in integrating optical components including alignment, fixture design and calibration procedures.
• Knowledge of quality systems, regulatory requirements, and industry standards
• Advanced knowledge of blueprint reading and GD&T
• Ability to operate a variety of inspection equipments
• Statistical expertise with DOE and Capability Studies
• Design software- CAD (e.g., SolidWorks, AutoCAD), Minitab, Python, Jump etc.
• Strong and thorough knowledge of quality engineering discipline, including:
• Quality data collection and data analysis
• Understanding of statistical methods, including population sampling, hypothesis testing
• Problem Solving techniques such as 8-D, 5-why, Fishbone / Fault tree, PFMEA, K-T

Preferred Qualifications / Competencies:

• Previous Laser or Optics industry experience is highly desired.
• Familiarity with statistical analysis techniques, such as Weibull Analysis and Gage R&R, as well as appropriate software tools, such as Minitab or JMP
• Familiarity with the following areas: Process Validations (IQ, OQ, PQ), Failure Mode and Effect Analysis (FMEA), Structured Problem Solving (8D) and/or Root Cause Analysis - Corrective and Preventive Actions (RCA-CAPA)
• Previous experience with Risk Management, Engineering Change Control, Handling of Deviations and Non-conformances & Lean Six Sigma
• Experience working with cross functional teams (Engineering, Operations, Sales)
• Ability to complete tasks in a timely manner, with excellent attention to detail and accuracy.
• Project Management Experience
• Self-motivated, ability to identify potential problems or improvements and possess the initiative to take appropriate actions as necessary.

Job Description:

• Facilitate execution of project plans and utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines
• Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects
• Track both internal and external quality project deliverables against project schedules
• Perform dimensional and geometrical measurements and inspection of manufactured components for evaluation of acceptability
• Approve parts for next process & data analysis.
• Review inspection result or data in accordance with inspection and test plans.
• Collate information for product and process quality metric management reports and provide summary statement to customers.
• Assist with various stakeholder to classify issues by implementing corrective and preventive actions (CAPA) plans
• Manage Internal and External CAR analysis
• Manage Sub-con NC parts investigation
• Identify opportunities and propose improvement on QMS related process & procedures within own work area and assist with the implementation of workflow improvements to improve efficiency
• Identify, diagnose and resolve process related issues by applying failure analysis, FMEA, 8D or SPC methodology
• Update and present QA monthly performance reports to internal stakeholder.

Requirements:

• Possess at least ITE/Diploma in Engineering (Mechanical), Engineering (Precision Engineering) or equivalent.
• Familiar with manufacturing process, precision engineering and quality assurance environment.
• High mix low volume work environment
• Independent and task prioritization
• Knowledge on Microsoft office software.
• Basic knowledge on ISO 9001.
• Knowledge on mechanical drawing, GD&T.
• Knowledge in CAPA / 8D / Root cause analysis
• Able to use basic measuring instruments like caliper, micrometer & profile projector.
• Able to do OGP smart scope program independently.
• Good email communication skills.

Responsibilities

• Establish, maintain, and continuously improve the Quality Management System (QMS), approvals, and regulatory compliance requirements.
• Plan, organize, and lead quality initiatives to promote a culture of quality within the organization.
• Maintain and enhance quality performance across all divisions.
• Conduct essential audits and inspections internally or via third parties or clients as required.
• Establish, implement, and coordinate the audit and approval program, report audit outcomes, and ensure corrective actions are followed up.
• Support teams in root cause analysis, develop action plans to prevent issue recurrence, and provide training and guidance as needed.
• Investigate incidents and prepare detailed reports in line with regulatory requirements.
• Train and develop employees on QMS processes, quality principles, tools, and techniques.
• Manage licensing applications and renewals for sites, products, and services.
• Allocate budgets and control costs for QMS projects, resource management, training, audits, certifications, and professional subscriptions.
• Implement quality procedures aligned with regulations and maintain documentation of approvals, procedures, and accreditations for assigned locations.
• Communicate quality procedures to ensure all regional team members understand their responsibilities in supporting quality assurance.
• Manage operational, technical, health, safety, and environmental audits per the audit schedule.
• Participate in investigations of quality issues, non-conformances, and complaints, ensuring documentation, reporting, and appropriate escalation.
• Monitor and follow up on supplier corrective and preventive actions (CAPA) and improvement initiatives.
• Contribute to statistical analyses to recommend improvements.
• Advise leaders and senior managers on compliance issues or supplier quality improvement needs.
• Perform any additional duties or projects as assigned.

Requirements

• Candidate must have minimum of 5 years working in aerospace MRO or aviation workshop
• Minimum Diploma in Engineering or Quality Assurance or related field.
• Candidate must be certified ISO Lead and Internal Auditor
• Passed the CAAS L11/M10 / L12 exam
• Experience in Part 145 approvals and activities.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)