Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead

Requirements

• Bachelors degree
• At least 3-5 years of relevant experience
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Job Description

• Strong hands on experience in BMC Control M - Administration is Must

• Excellent communication skills,

• Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.

• Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.

• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support

• Answer incoming calls and respond to customer’s emails in timely manner.

• Manage and resolve customer complaints.

• Identify and escalate issues to supervisors as and when needed.

• Provide product and service information to customers.

• Research required information using available resources and Offer Solution to customers.

• Research, identify, and resolve customer complaints using applicable software.

• Route calls and tickets to appropriate resources and Domains who can best support he user,

• Document all call information according to standard operating procedures.

• Recognize, document, and alert the management team of trends in customer calls.

• Create SOPs for new Issues and resolution given.

• Complete call logs and reports.

Highlights

• Jurong island, transport pickup at Jurong East
• IATF16949 + Audits
• Basic + Transport + Site allowance + AWS + VB
• Chemical/ Petrochemical
• Manufacturing/ Raw Materials

Main Responsibilities:

• Support Assistant / QA Manager in managing AKSS QMS improvement initiative across all departments and functions to ensure full compliance with IATF 16949 requirements.
• Conduct specification review, CSR and gap analysis.
• Review daily production batches release activities. Knowledge in SAP will be a plus.
• Drive Cpk improvement, conduct monthly review of MRB and freeze inventory.
• Manage IATF Core Tools (PPAP, APQP) documentation and reports.
• Issue, review and verify CAPA for external and internal quality related issues (Raw Material, Finished Product, Shipment & Logistics issues).
• Generate, review and update quality related Procedures / Instructions.
• Participate in Management Review and report in monthly quality meetings.
• Participate in FMEA and Control Plan revision.
• Support Assistant / QA Manager in handling customer complaint & investigation.
• Support Assistant / QA Manager during plant audits (external audit, internal audit, customer audit and supplier audit)
• Perform any other delegated work assigned by Assistant / QA Manager.

Requirement

• Degree in engineering or chemistry (BS Engineering / Chemistry / Science) or equivalent.
• 3-5 years working experience in Quality Assurance department.
• Knowledge and understanding of ISO 9001, IATF 16949 or similar quality systems and experience in facing audits.
• Demonstrated leadership skills, including good communication, sincerity, team spirit and willingness to take up challenge.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Are you passionate about ensuring the highest quality in software services? We are seeking a Software Quality Engineer (QE) to join our team responsible for developing and maintaining disbursement system . As a QE, you will play a critical role in ensuring that our services are reliable, secure, and meet the needs of our users.

What to Expect:

• Test Planning & Maintenance: Create and maintain test cases and plans, ensuring they reflect the latest requirements and policy changes.
• Automation & Framework Development: Build, maintain, and improve automated testing frameworks and environments to enhance testing efficiency.
• Hands-on Testing: Conduct various forms of testing such as manual, functional, performance, and exploratory tests, and file defects when necessary.
• User Acceptance Testing (UAT): Support UAT activities, ensuring the system functions as expected before release.
• Production Support: Assist in resolving production cases to maintain high-quality operational systems.
• Agile Collaboration: Actively participate in all agile ceremonies, including stand-ups, sprint planning, and retrospectives.

Requirements:

• Educational Background: A degree in software engineering, computer engineering, electrical engineering, or an infocomm-related discipline.
• Testing Experience: At least 3 years of professional software quality testing experience with hands-on automation experience.
• Technical Skills:Strong understanding of testing techniques, test-driven development, and continuous integration/delivery.
  Experience with Java and Spring Boot frameworks is a plus.
  Familiarity with automated testing frameworks (Selenium, Cucumber, JUnit) or enterprise tools (HP UFT, QC, Mobile Center).
  Experience with performance testing tools like JMeter, Gatling, or enterprise tools such as HP LoadRunner.
  Knowledge of penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise-level tools (WebInspect, Nessus, CheckMarx).
• Agile Experience: Working experience in Agile environments is highly preferred.
• Soft Skills: Excellent verbal communication and listening skills, coupled with a proactive, self-driven, and motivated attitude.

Why Join Us?

• Be part of a team improving the quality of essential public services in Singapore.
• Work in an Agile environment that values continuous improvement and innovation.
• Enhance your skills in test automation, security, and performance testing using cutting-edge tools

Our client is a global leader in gateway services, who is seeking to recruit a Trainee Air Hub Lead - Load Control (Location: East). This position is based in Singapore.

Trainee Air Hub Lead - Load Control (Location: East)

Responsibilities:

You will perform Weight & Balance responsibilities for departing flights from Changi International Airport as well as departing flights from other international airports around the globe. Your essential roles are to ensure that the structural weights of an aircraft are within its safety parameters and that each departing flight is in "trim" and balanced within the centre of gravity. You will also be responsible for the completion of the Loadsheet and its related Weight and Balance documentation in accordance to IATA rules and regulations, handling pre-load calculations, load distribution and planning, timely issuance of loading instructions, and timely presentation of loadsheets to pilots before flight departures.

Requirements:

• Diploma in any discipline

• Able to read, write and communicate in English

• Comfortable with shift work

Others:

• Work Week & Shift: 6 days, rotating shift

• Staff transport will be provided for candidates working beyond midnight.

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Our client is from Oil and Gas industry, a local leading player. They are looking for a Senior Engineer, Instrumentation & Control for the next phase of their business. They are located in West.

Duties:

• Provide technical support for Production and Maintenance teams on instrument-related issues.
• Work with teams to reduce instrument maintenance costs and improve functionality.
• Coordinate with external stakeholders on gas pipeline networks, electrical grids, instruments, and metering interfaces.
• Update maintenance procedures for instruments, PLC, Fire & Gas systems, ESD, metering, CCTV, and security equipment.
• Conduct root cause analysis for instrument incidents and recommend preventive actions.
• Implement MOC projects to enhance instrument reliability and operational efficiency.
• Ensure verification, inspection, testing, and certification of electrical and instrument equipment in hazardous areas.
• Support maintenance and major equipment turnarounds.
• Manage the functional safety lifecycle of SIS in the terminal.
• Assist in expansion projects, ensuring facility integrity and seamless integration.
• Participate in emergency response with designated roles and responsibilities.

Requirements

• Min Bachelor’s Degree in Engineering related field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in instrument & control maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description:

• Oversee inventory planning, stock replenishment, and transfers to maintain optimal inventory levels.
• Analyze and report on inventory trends, turnover rates, and stock discrepancies.
• Develop and implement strategies to minimize excess inventory and reduce stockout risks.
• Collaborate with procurement and logistics teams to ensure timely and accurate deliveries.
• Lead periodic stock counts and audits to reconcile physical and system inventory.
• Review and improve processes for efficient stock movement and management.
• Implement best practices in inventory control aligned with supply chain standards.
• Monitor KPIs and manage inventory budgets to ensure cost-effectiveness.
• Provide training and leadership to the inventory team, ensuring adherence to procedures and system updates.

Requirements:

• Bachelor’s degree with at least 8 years in retail supply chain management and 3 years in a management role.
• Expertise in inventory management systems (WMS/ERP) and data analysis.
• Strong organizational and problem-solving skills.

You may send your resume to [email protected] for more information.

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Pan Hong (Reg No. R2094728)

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Technology Support II team member in Consumer & Community Banking Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.

Job responsibilities

• Provides end-to-end application support for chase retail applications running on Private / Public Cloud and on-premises.

• Focuses on quick incident mitigation primarily to reduce downtime for customers.

• Monitors changes going into the environment while ensuring system stability.

• Provides technical leadership and decision taking for quick service restorations.

• Drives Technical Bridges with information from monitoring and other specific tools.

• Takes key decisions regarding failovers and isolate problematic components such as datacenters, clusters, pools, and regions to preserve customer experiences.

• Performs targeted flow-triage during major incidents using tools expertise.

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science/Information Systems/Engineering or related disciplines.

• Minimum 2 years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services.

• Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud

• Exposure to observability and monitoring tools and techniques

• Possess knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud.

• Exposure to observability and monitoring tools and techniques.

• Ability to demonstrate good communication skills by managing global bridges and writing executive notifications.

• Ability to multi-task effectively by listening, writing, reviewing, and sending executive communications, and work flexibly in response to changing demands.

• Provide weekend support as part of shift-based coverage.

• Ability to familiarize with processes within the scope of the Information Technology Infrastructure Library (ITIL) framework.

Preferred qualifications, capabilities, and skills

• Knowledge of one or more general purpose programming languages or automation scripting

• Experience in Application Support at a financial services firm or a consulting firm that provides support to financial institutions.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=9fc040e585f459b7e73016dbaafc9d10

Our client is from Oil and Gas industry. They are looking for a Electrical & Control Maintenance Supervisor to assist their team for the next phase of their business. They are located in West.

Duties:

• Lead and supervise electrical technicians and contractors in system installation, maintenance, and repair.
• Develop and conduct on-the-job training programs for E&I team members.
• Perform site inspections and quality control for electrical work.
• Review and approve electrical isolation, excavation, and related permits.
• Investigate electrical maintenance issues, identify root causes, and implement solutions.
• Collaborate with other engineers to ensure equipment reliability through effective maintenance programs.

Requirements:

• Minimum Bachelors Degree in Electrical Engineering or any relevant field.
• Minimum 8 to 12 years experience in Oil and Gas Industry or any relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

A world empowered by autonomy. We build robotic vehicles to improve logistics safety, forge a greener Earth, and enhance human lives.

We are a closely-knit team aspiring to change the world through disruptive technology. We are innovators. We are tinkerers. We are problem-solvers. And we have a fair amount of magic dust up our sleeves. We have a plan for fleet-level deployment of autonomous vehicles, and we are looking for the best-of-the-best to join us in making this a reality.

About Venti Technologies

Based in the U.S. and Asia, Venti Technologies is the leader in safe-speed autonomous logistics systems, developing the future of goods transportation. Using rigorous mathematics, deep learning, and theoretically-grounded algorithms, Venti has a proprietary collection of autonomy technologies including a suite of powerful logistics algorithms. Venti’s proven value proposition of saving costs, increasing vehicle utilization, and improving safety is recognized by customers and driving growth. Launched in 2018, Venti brings together an unsurpassed team internationally. The company has autonomous systems deployed in Asia for industrial and logistics sites and a growing pipeline. Venti has offices in Cambridge (Massachusetts, USA), Suzhou (China), and Singapore – our Asian headquarters.

Position overview

We are seeking a highly skilled and motivated Senior Software Engineer to join our planning and control team. As part of this team, you will work on cutting-edge research and development of planning algorithms that enable autonomous systems to navigate complex environments safely and efficiently. This is an exciting opportunity for individuals who are passionate about advancing the field of autonomy and robotics. You will play a key role in the design, development, and optimization of behavior and motion planning systems while collaborating closely with cross-functional teams.

Role responsibilities

• Improve the existing software architecture and design the right software architecture for new components
• Design and develop clean, fast, reliable code
• Implement advanced features for autonomous vehicles
• Uphold code quality continuous integration, automated testing, and code reviews
• Drive software engineering best practices and processes
• Create technical design documents
• Mentor other software engineers

Required experience

• Bachelor's or Master's degree in Computer Science, Robotics, or related fields
• 5+ years experience writing production-quality code in modern C++
• Understanding of behavior planning, decision-making frameworks (e.g., finite state machines, behavior trees), or related AI techniques.
• Experience with Motion Planning algorithms, such as RRT, RRT*, and other graph-search based algorithms
• Experience developing in a Linux environment
• Strong organization and communication skills
• Flexible problem-solver
• Bonus experience
• Experience with ROS or other similar middleware
• Experience with real world safety critical applications
• Experience deploying software tools and/or metrics

Salary is commensurate with experience. We also offer world-class benefits, fantastic culture, flexible working arrangements, and a great international working environment. Come and join us!

Join us at Mastermark!

Mastermark is a leading bird control and wildlife specialist. We provide bird control solutions, animal rescue and management, along with wildlife consulting services locally and overseas.

What you will do:

• Learn about the intricacies and be well versed with the technicalities of bird control
• Bird proofing of buildings and premises, both commercial and residential
• Installation of bird netting and bird spikes
• Work at heights from an elevated work platform or high floors

Our ideal person should have:

• Class 3 driving license required
• Love and enthusiasm for birds and wildlife
• Be physically fit and able to work at heights for long periods
• Relevant technical skills (handy with hand tools and power drills)
• A good team player
• Work at Heights/MEWP certification will be an added advantage
• Singaporean/PR

Benefits:

• Annual Leave
• Medical
• Dental

Compensation for this position will be competitive and will reflect your years of relevant experience and expertise.

If this sounds like a career path you'd want to partake, please apply! Shortlisted applicants will be contacted via phone call/ WhatsApp within 14 days.

Our client is a US MNC and a Fortune 500 Company that provides Design and Manufacturing solutions to the customers worldwide. They are currently hiring for a Quality Director and will like to invite interested candidate to submit your detailed resume to [email protected]

Quality Director

Responsibilities:

• You will be part of the site Management Team
• Manage entire site Quality system which includes Medical system
• Responsible for all product quality issues, including managing internal and external communication on product qualities.
• Identifies on-going quality issues and makes recommendations to improve current processes
• Interfaces with customers, suppliers, engineering and operational groups on quality related issues
• Responsible to lead 5S & 6 sigma initiatives for the Region
• Provides training in statistical concepts and techniques
• Establish, review & approve quality control methods and procedures
• Plays a key role to provide guidance to site with respect to maintaining quality excellence

Requirements:

• Degree in Mechanical or Electronic / Electrical Engineering or Quality Management with minimum 10 years relevant experience in Quality &/or Management capacity preferably in EMS environment & prior experience in handling FDA audit is preferred
• Excellent knowledge & implementation experience in Six Sigma
• Formal training in ISO Lead Auditor is a definite advantage
• Familiar with ISO-13485 & TL (Telecommunication ) system
• Strong skills in facilitation, analysis & problem solving
• Experience in analyzing of various processes barriers and using TPM methodology to drive improvements and inspection to support operations
• Candidates with Black Belt or Master Black Belt in Lean / Six Sigma will have added advantage
• Ability to work independently with excellent interpersonal relations and deep passion for driving product quality are essential

ESD Quality Assurance Inspector

Responsibilities:

• Conduct inspections of incoming materials, in-process products, shipping documents, return shipments, labels and finished goods to ensure compliance with quality standards and specifications.
• Review and interpret specifications and work instructions.
• Perform tests and measurements using various tools and equipment to verify product, workplace and equipment compliance.
• Document and report inspection results, highlighting any defects or non-conformities.
• Collaborate with production and engineering teams to address and resolve quality issues.
• Maintain accurate and detailed records of inspections, tests, and other quality control activities.
• Participate in continuous improvement initiatives to enhance product quality and efficiency.
• Ensure compliance with all relevant safety and quality regulations and standards.
• Assist in the development and implementation of quality control procedures and policies.
• Executes quality related tasks and/or quality supporting tasks per Warehouse Manager/Quality Engineer/Quality Assurance Assistant Manager/Quality and Compliance Head direction.
• Read fine prints on an integrated circuit (IC) and trays.
• Transfer or split IC from tray compartment to another steadily
• Read, write, and understand in work instructions.
• Use simple equipment (Sealer m/c and strapping m/c), inhouse training will be provided.

Requirements:

• Candidate must possess minimum Secondary Education and above
• Required language(s): English – Read and written.
• At least 1 to 2 Year of working experience in the related field is required. For no experience will be consider as contract staff – Grade 1 (inhouse training will be provided)
• Hardworking and independent.
• Team player and able to multi-task.
• The position requires a 5.5-day work week.
• Able to work OT when required.
• Optional:
• Operating of Material Handling Equipment (MHE) and ESD equipment if required (Internal or External training will be provided).
• Computer Literate – Proficiency in Microsoft Office e.g., Excel, etc.
• WMS, SAP, ORACLE (In-house Training provided)

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking a talented Senior Design Quality Engineer (DQE) to lead quality initiatives for our thermal cooling solutions within the electronics and computing industry. The ideal candidate will be responsible for ensuring design and process quality while driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and collaborating across functions, we encourage you to apply.

Key Responsibilities:

• Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production processes.
• Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Strengthen internal quality control processes and improve overall capabilities, particularly in mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive initiatives aimed at maximizing operational efficiency.
• Lead corrective actions for customer-reported quality issues and communicate preventive solutions to relevant stakeholders.
• Streamline quality inspection planning by integrating automation and advanced technologies whenever possible.
• Promote effective communication and coordination with design, production, and other teams to ensure adherence to quality standards.
• Manage task assignments, performance, and development of the quality team, ensuring timely completion of deliverables.

Requirements:

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Quality Engineering, or a related field.
• Minimum of 5-7 years of experience in quality engineering, particularly in manufacturing and design quality.
• Proven experience in mechanical processes, including metal stamping, forging, brazing, die casting, CNC machining, milling, and knowledge of tooling and the design/manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and standards.
• Six Sigma certification or equivalent is a plus.
• Willingness to travel frequently and work abroad in China and Vietnam for at least 10 months per year (includes four round-trip tickets to Singapore annually and separate arrangements for living accommodations).

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking an experienced Senior Supplier Quality Engineer (SQE) to lead quality and process optimization efforts across our supplier network, with a strong focus on mechanical processes (e.g., metal stamping, forging, brazing, die casting, CNC machining, and milling). The successful candidate will work within the electronics and computing sectors, particularly focusing on thermal cooling solutions, ensuring that our suppliers meet rigorous quality standards and process reliability. You will collaborate closely with suppliers to enhance product quality, optimize processes, and drive continuous improvement.

Key Responsibilities:

• Develop and implement systems to monitor and assess supplier quality. Ensure that materials and components, particularly those related to mechanical processes (e.g., metalworking, tooling, fixture and jig design), comply with specified standards. Address and resolve any non-conformance issues.
• Work closely with suppliers to optimize their manufacturing processes, such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive improvements in process yield and consistency to ensure the high quality of materials and components.
• Lead the resolution of abnormal quality issues in collaboration with suppliers, focusing on root cause analysis and the implementation of corrective and preventive actions.
• Perform detailed audits to evaluate suppliers' quality management systems and process capabilities, particularly in mechanical and metalworking processes. Ensure adherence to relevant industry standards, and drive improvement actions based on audit findings.
• Work in partnership with suppliers to develop and enhance their quality processes and manufacturing practices. Ensure that their systems align with company standards, especially in the areas of tooling design and fixture/jig manufacturing.
• Collaborate with internal teams (design, production, procurement) to ensure clear communication of quality expectations and standards.
• Promote a culture of continuous improvement within the supplier network, focusing on enhancing quality management systems and manufacturing practices for metal-based components and mechanical parts.

Requirements:

• Bachelor’s degree in Engineering, Quality Assurance, or a related field.
• Minimum 5-7 years of relevant experience in supplier quality engineering or a similar role within the manufacturing or electronics industry.
• Proven experience with mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling.
• Strong understanding of supplier quality management systems and industry standards.
• In-depth knowledge of metalworking, tooling design, and the manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and negotiation skills.
• Experience with supplier audits, corrective actions, and continuous improvement processes.
• Six Sigma certification (or similar qualifications) is advantageous.
• Willingness to travel and based in China and Vietnam at least 10 months per year. (includes four round-trip tickets to Singapore annually, with separate living arrangements provided)

Job Description

Strategy and Development

Overall responsibility for QRC activities across the Work Dynamics business. Ensure that QRC strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner. Evaluate the risks faced by the business and take action to mitigate and develop opportunities. Contribute to overall business strategy for Quality, Risk Management and Business Assurance to ensure Work Dynamics has a consistent approach that is steeped in ISO and TQM.

Responsibilities

• Coordinate use of the JLL quality management systems (QMS) across all industries and clients within the region, and optimize the use of the JLL QMS to add value and minimize compliance risk for IFM services provided to our clients.
• Create and implement best practice quality vision, strategy, policies, processes and procedures to aid and improve business performance.
• Drive any necessary culture change and improvement in business performance to deliver strategic goals
• Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards required
• Implement new QRC processes and systems where appropriate
• Develop and manage an internal operational audit program to ensure effective internal and external audits happen as well as assessment and audit of subcontractors. Ensure audits are documented, findings identified, and actions are created by responsible stakeholders and tracked through to resolution. Create Quality & compliance, external audit and internal audit reports and dashboards for senior executives.
• Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically
• Work to prevent non-conformances, customer complaints, concession and rework alongside Operations to develop corrective and preventative actions within required time-frame
• Liaise with the account management enablement teams in each region to ensure compliance with JLL global client assurance programs. Support account teams with coaching and guidance on quality, risk, and compliance best practices and global standards.
• Continually improve the Quality Management System, updating procedures and train team members where required
• Collate ISO certification by country (ISO 9001 (quality management), ISO 1400 (environmental management), ISO 45001 (occupational health & safety management) to understand current certification and collaborate on development of integrated management system plans for future ISO accreditations.
• The role will require interaction with cross functional SMEs in each of the product delivery areas and participate in the development of the QRC framework at a global, regional, sub-regional and country level by industry to ensure all required playbooks, processes and standard operating procedures are in place, logged, named and numbered correctly on a central register and stored in a central repository
• Provide QRC support to new business development initiatives, and enable quality and risk management programs at new accounts within region and global as needed
• Able to clearly communicate regulatory requirements to relevant clients within the region, and apply these to the compliance systems that JLL will develop for clients in these industries.
• Ensure that corrective actions are delivered and non-compliance issues are resolved on time
• Work with external ISO accreditors to schedule external audits as and when required ensuring key stakeholders, SME’s are aware and available by country as required.
• Develop improvement and communication protocol within all systems and processes across the business Report on QRC activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
• Partner with Environmental, Health and Safety, and Engineering to implement a behavioural approach to safety and a zero tolerance culture
• Develop training materials for quality, risk, and compliance for employees at all levels.
• Work with the transition leader to ensure that the quality and risk framework minimum standards are included in all transitions and in place for go-live
• Other quality, risk, and compliance tasks required to support regional operations.

The Candidate

The candidate should have a technical mindset and proven leadership and management skills with the ability to engage, negotiate, and manage key stakeholders and suppliers. S/he should be a strong and confident negotiator with the ability to engage internal and external stakeholders at all levels, excellent communication, interpersonal and influencing skills as well as excellent analytical and problem-solving abilities. The candidate should be results orientated with ability to plan and deliver against project deadlines commercially and financially astute with experience of managing budgets. An appreciation of and an ability to positively resolve issues arising from different cultures

Experience

• Educated to degree level in a relevant area of study. Bachelors or similar level degree (Desired: Engineering, statistics, or quality discipline or related). Advanced degree beneficial, or equivalent experience
• At least 10 years’ experience in Quality or Operations required, at least 5 leading quality improvement programs
• Demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems and compliance to ISO accreditations
• Experience implementing / managing ISO 9001-certified quality management systems
• Certified Quality Auditor (internal or lead)
• Experience leading/managing a large, complex and geographically dispersed team
• Proven leader with extensive ability to build solid and collaborative relationships with team members that fosters a contagiously quality and compliance CI culture.
• Ability to add value, reduce costs and make business improvements
• Proven project management and cross-functional experience
• Ability to communicate, effectively interface and influence multiple levels of executives and a broad range of internal and external customers
• Chartered Membership of an industry related Professional Body, preferred
• Six Sigma Green / Black Belt experience preferred
• Experience working in cGxP operations, especially related to regulated facilities and equipment, a plus but not required
• Other quality, risk, and compliance tasks required to support regional operations.

Skills

• Leadership Skills:A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization and with clients.
  Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
  Strategic in nature, with a strong bias towards transformation and execution
  Inspirational Leader, stimulates action with a balanced leadership style of control and influence
  Operates with a sense of urgency
  Decisive, willing to take risks
  
• Influencing and Team work: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to ensure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for systems thinking, planning strategy and tactics. Experience / qualification in Design Thinking will be of advantage
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach
• Client orientation: Keen focus on client needs, acutely focused on improving the client experience. Very high credibility in front of senior client audiences.

Behavioural Competencies

• Strategically adept
• Possesses a customer mindset, internal and external
• Cross-functional, collaborative, and culture-builder
• Results oriented, constantly raising the bar
• Proven leadership in both direct and project environments

• Well Established Company
• Basic $5500 - $6500 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Conduct assessment and review on supplier qualification, performance and process capability
• Ensure supplier quality issues are deal with, analysed, improved and follow through
• Collect, handle and follow-up on customer feedback/complaints
• Support internal, external and customer audits
• Evaluation, verification and validation of new parts/samples
• Establish and maintain inspection criteria for incoming, in-process and final products
• Identify quality issues, NCR, CAPA handling and drive continuous improvement
• Authorize the release (COC) of products, COA review & approval
• Monthly data analysis on product quality and quality objective
• Review and approval on DHR
• Participate in new projects, commercial product quality management and control
• Drive change management and control
• Other ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with 3 years’ experience in medical device QA and/or RA
• ISO 13485:2016 certified internal auditor will be advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

The Assistant Manager (Research Quality Officer) will assist the Research Director to establish and promote a safe and high-quality research culture in KK Women’s and Children’s Hospital (KKH).

Job Scope:

• Conduct audits and oversee the KKH Research Audit Framework.
• Conduct study monitoring (if any) and oversee the KKH Research Monitoring Framework.
• Responsible for review of current research policy and procedures and work instructions pertaining to hospital requirements, PDPA, HBRA, Medicines (Clinical Trials) Act and Health Product Act, etc.
• Assist in various kinds of external audit and inspection, if any.
• Oversee quality management of research projects at KKH.
• Organize and conduct regular sharing sessions or training workshop for KKH research community.

Job Requirements:

• Degree in Nursing, Life Science or related discipline.
• Minimum 8 years' site coordinator experience or minimum 6 years’ clinical research/pharmacovigilance monitoring/audit experience.
• Advanced knowledge of trial procedures and regulatory requirements in managing clinical trial.
• Proven ability to conduct quality assurance quality control, internal and external audits in clinical trial process.
• Possess good people’s management skills.
• Advanced computer skills e.g., MS Office Word and Excel.
• Good presentation, training and teaching skills.
• Good time management skills with good multi-tasking capabilities.
• Candidate with CITI, ICH-GCP, professional accreditation by ACRP or SOCRA will be an added advantage.

• The Senior Supplier Quality Specialist will reports to the Supplier Quality Supervisor will be responsible to support the development and maintenance of Supplier Quality Management business processes to comply with all applicable regulatory requirements and Quality Policies and Procedures.
• You will ensure oversight on the site’s supplier quality and material release processes are executed in accordance to Quality Policies and Procedures

Major Responsibilities:

• Provide Leadership for the Supplier Quality team as a senior specialist in the absence of the manager and Supervisor
• Ensure compliance with applicable policies, processes and procedures, contributing to the execution of strategies and oversight of Supplier Quality programs
• Execute and provide oversight on procedures to ensure that incoming materials including raw materials and commodities received at our Company to meet approved company policies and processes.
• Manage investigations arising from materials nonconformity with cross functional team.
• Serves as the primary contact to review and follow up on Supplier Qualification documentation (e.g. Approved Supplier Lists, Quality Questionnaires, customer complaints, Supplier packages etc.) and activities (e.g. supplier audits, supplier review, supplier change notification etc.)
• Prepare, maintain and facilitate review of the GMP documentations (Quality Technical Agreement and Internal Quality Technical Agreement)
• Coordinate site supplier quality issues (such as deviations), audit assessments and subsequent follow-up actions.
• Support global supplier quality team initiatives or other site improvement projects. Perform review/audit of Incoming material inspection package which includes receiving, sampling and testing compliance. Completion of Incoming Raw Material checks and release and the administration of Quality Logs, e.g. QA Hold.Review / Approve material master data set up for new material introduction.

Requirements

• Min Diploma / Degree in any science / engineering courses
• Min 2 years of Supplier quality exp from Pharma industry

$4K to $5K

office hours

Pharma MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our client is a global leader specializing in high-performance cooling systems, gaming peripherals, and PC components.

Overview:
We are looking for a driven and experienced Quality Manager to oversee quality assurance efforts in the field of thermal solutions for cloud data centers. This role is key to maintaining product excellence through effective quality control systems, fostering continuous improvement, and leading a collaborative team. If you have a strong passion for quality management and thrive in dynamic environments, this opportunity is for you.

The incumbent will be based in Hanoi for more than 6 months per year as part of the company's expansion plans and setting up of a manufacturing facility in Vietnam.

Key Responsibilities:

• Quality Assurance & Yield Optimization:Establish advanced monitoring systems to maintain product quality and optimize yield.
  Identify and execute strategies for improving overall product performance.
• Managing Quality Issues:Address and resolve abnormal quality issues within the manufacturing process.
  Work with cross-functional teams to develop and implement preventive measures.
• Process & Quality Improvement:Enhance internal quality control and improve process capabilities.
  Apply best practices to streamline workflows and maximize efficiency.
• Customer-Focused Quality Management:Lead efforts to resolve customer-reported quality issues, providing detailed corrective action plans.
  Share preventive recommendations with stakeholders to prevent recurrence.
• Inspection & Technological Advancements:Optimize quality inspection processes by integrating automation and advanced tools.
  Drive efficiency improvements in inspection planning.
• Collaborative Communication:Foster effective communication and alignment across departments to support quality objectives.
  Act as a bridge between teams to ensure cohesive quality management strategies.
• Team Leadership & Development:Manage team responsibilities, performance, and task assignments.
  Implement training programs to enhance the team's expertise and skills.
• Project Supervision:Oversee timely delivery of tasks and ensure adherence to quality standards and deadlines.

Qualifications:

• Bachelor's degree and above in a relevant field.
• Proven expertise in quality management, particularly in manufacturing processes.
• Strong analytical and leadership skills with effective problem-solving capabilities.
• Proficiency in quality management systems and standards.
• Excellent communication and team collaboration abilities.
• Certifications in quality management (e.g., Six Sigma) are an advantage.
• Willingness to travel and be based overseas at the manufacturing facilities (~6 months a year)

This role offers an exciting opportunity to lead quality assurance efforts in a fast-evolving sector while driving impactful improvements and fostering innovation.

Interested applicants, please click on "apply" with your updated resume attached.

Our client is a global leader specializing in high-performance cooling systems, gaming peripherals, and PC components.

Role Summary:
We are seeking an experienced Senior Design Quality Engineer to drive quality improvements for thermal cooling solutions. In this role, you will oversee design and process quality, ensuring products meet the highest standards of excellence. This position offers the opportunity to lead cross-functional initiatives and optimize production processes within a dynamic, global environment.

The incumbent will be based in Hanoi, Vietnam as part of the company's expansion plans and setting up of a manufacturing facility in Vietnam.

Key Responsibilities:

• Quality Monitoring & Optimization: Develop and implement advanced systems to monitor and enhance product quality and yield. Lead initiatives to identify and rectify areas for improvement.
• Quality Issue Management: Address and resolve abnormal quality issues in manufacturing processes. Work collaboratively across teams to implement corrective and preventive measures.
• Process Enhancement: Strengthen internal quality controls and enhance process efficiency, driving operational excellence.
• Customer Quality Assurance: Lead investigations into customer-reported issues, ensuring effective corrective actions and preventive solutions are communicated to stakeholders.
• Inspection Process Improvement: Optimize inspection processes, integrating automation and advanced technologies where applicable.
• Cross-Functional Collaboration: Coordinate closely with design, production, and other teams to maintain rigorous quality standards.
• Team Leadership: Oversee the performance, development, and task allocation of the quality team, ensuring timely delivery of objectives.

Qualifications:

• Bachelor’s degree or higher in a relevant field.
• Demonstrated experience in quality engineering, particularly in manufacturing and design quality.
• Strong analytical and problem-solving abilities, with proven leadership skills.
• Knowledge of quality management systems and industry standards.
• Certifications such as Six Sigma are advantageous.
• Willing to be based in Vietnam and travel where required

This role is ideal for a dedicated professional passionate about quality control and process improvement in the electronics industry. If you're ready to take on a leadership position in a fast-paced, innovative environment, we encourage you to apply!

Please click on "apply" with your updated resume attached.

Location: Tuas (with islandwide pickup)

Contract Duration: 9 months

Salary: Up to 5K

Responsibilities:

• Leadership: Act as a senior specialist for the Supplier Quality team in the absence of the manager and supervisor.
• Compliance: Ensure adherence to company policies, processes, and procedures.
• Material Oversight: Oversee procedures to ensure incoming materials meet company standards.
• Investigations: Manage investigations of material nonconformity with cross-functional teams.
• Supplier Documentation: Review and follow up on supplier qualification documents and activities.
• GMP Documentation: Prepare and review GMP documents.
• Quality Issues: Coordinate site supplier quality issues and follow-up actions.
• Global Initiatives: Support global supplier quality initiatives and site improvement projects.
• Material Inspection: Review and audit incoming material inspection packages.
• Performance Analysis: Support performance analysis of Supplier Quality Management processes.
• QA Oversight: Provide QA oversight for materials testing programs.
• Metrics Reporting: Report quality metrics in Quality Management reviews.
• Team Coordination: Lead and coordinate cross-functional teams and projects.
• Regulatory Support: Provide support for regulatory inspections.
• Team Development: Assist in managing and developing team specialists.
• Safety Practices: Promote and follow safety practices in the workplace.
• Customer Satisfaction: Maintain high levels of customer satisfaction.
• Ad-hoc Tasks: Perform other tasks as assigned by the Supplier Quality Supervisor.

Requirement

• Min. Bachelor's degree in a relevant field such as Quality Management, Engineering, or Life Sciences.
• Min 3 years of experience in supplier quality management or a related field.
• Has Strong knowledge of GMP (Good Manufacturing Practices) and quality management systems.
• Excellent analytical and problem-solving skills.
• Proficiency in using quality management software and tools.
• Strong communication and interpersonal skills.
• Ability to lead and coordinate cross-functional teams.
• Detail-oriented with strong organizational skills.
• Has relevant certifications such as Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) may be preferred.

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

• Well Established Company
• Basic $4000 - $4800 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working day: Monday to Friday
• Working hours: 8.30am to 6pm

Job Responsibilities:

• Responsible for quality issues arising from production and customer feedback, and collaborate with the production tea to address internal process issues and implement corrective actions to resolve customer complaints with proper documentation
• Implement the quality inspection standards, on incoming, in process and outgoing inspections, and provide QA inputs to production to resolve quality-related issues at in-process and final inspections
• Responsible for timely closure of Corrective and Preventive Actions (CAPA), non-conformance investigation report and customer complaints and, publish reports on quality performance
• Lead the Material Review Board (MRB) meeting involving members from production, engineering and quality departments to conduct root cause analysis, address quality issues, implement corrective actions and review its effectiveness
• Lead the team of QC inspectors in the inspection of parts for conformity in accordance with relevant drawing requirements
• Perform any other duties, as assigned

Job Requirements:

• Minimum Diploma or Degree in Precision Engineering, Quality Management or Mechanical Engineering with 2 years of working experience in quality engineering or manufacturing

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492