Assistant / Manager (Service Operation & Quality), Facilities Management

Broad Function

The Assistant/Manager shall report to the FM HOD.

Lead a key function in Service Operation and Quality, focusing on contract administration, cost control, procurement, quality assurance, and FM service operation.

Responsibilities

Contract Administration & Management:

• Lead contract discussions and monitor milestones

• Review and address contractual issues

• Manage Service Level Agreements (SLAs) for service providers

• Oversee existing service and maintenance contracts

• Assist in strategy formulation for contract administration

• Collaborate with various departments on service contract development

• Expected to work with WH ALPS, finance, legal and etc department on developing of

service contracts.

Cost Control and Procurement:

• Manage FM expenditure

• Support FM procurement with ALPS

• Assist with FM OPEX & CAPEX budgets

• Oversee utilities management

• Participate in RFP/RFQ processes

Quality Assurance:

• Assist HOD in developing FM QA policies and strategies

• Oversee FM QA activities and documentation

• Investigate non-conformances and review corrective actions

• Represent FM in Internal Quality Audits

• Conduct quality system audits

FM Operations:

• Oversee the central management and documentation of Work Instruction, FM Policy,

House Rule, Tenancy Fitting Out and Reinstatement Guideline, FM department asset,

licensing & certification records. Expected to work with along FM system lead to update

documentation, where applicable.

• FM rep for Workplace Safety & Health Champion and Business Continuity Planning

• Assist HOD is organising and managing FM training roadmap.

• Oversee FM office administrative support

Job Requirement

• Degree in Building, Property Management, Facilities Management, or equivalent with at

least 4-5 years of related working experience or (Diploma with at least 7 years) in similar

portfolio for Assistant Manager role.

• Degree in Building, Property Management, Facilities Management, or equivalent with at

least 6-8 years of related working experience or (Diploma with at least 10 years) in

similar portfolio for Manager role.

• Prior working experience in healthcare setting will be an advantage.

• Prior experience in management of service provider contracts will be an advantage.

• Familiar and experience with public sector procurement governance and processes.

• Knowledge in mechanical & electrical maintenance and operations works.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Job Responsibilities

• Provide administrative support including document preparation, timeline management, and stakeholder coordination.
• Assist in developing necessary approval papers, reports, and presentations for senior management and external stakeholders.
• Establish and maintain new department processes, including project tracking systems and progress reporting mechanisms.
• Coordinate innovation-related activities and meetings across different departments and teams.
• Support the implementation of new innovations by liaising between various hospital units and external partners.
• Assist in creating and refining presentations and visual aids for the Chair and other senior leaders to communicate innovation strategies and outcomes.
• Monitor and report on key performance indicators related to innovation and quality improvement initiatives.

Job Requirements

• Bachelor's Degree in Business Administration, Healthcare Administration, or related fields.
• Strong organizational and administrative skills.
• Excellent attention to detail and ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Office Suite, especially PowerPoint and Excel.
• Experience in project coordination or administrative support roles.
• Familiarity with healthcare operations and terminology.
• Basic understanding of innovation processes and quality improvement concepts.
• Ability to work with diverse stakeholders, including doctors, nurses, allied health
• professionals, administrators, and senior leaders.
• Strong written and verbal communication skills.
• Proactive and adaptable approach to work, with the ability to thrive in a dynamic
• environment.
• Interest in healthcare innovation and technology trends.
• Experience with data visualization tools and basic data analysis.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: LR5YY986

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

Duration: 18 months contract

Location: Changi Business Park (CBP)

Responsibilities

• Administers document revision control to ensure appropriate security based on business need
• Assists with the assessment, and/or deployment of electronic document management systems
• Provide additional support to the organization as required including maintaining original documents, loading PDFs into the SharePoint, updating controlled lists
• You will be responsible for seamless, rapid and global implementation of material, BOMs, and product data supporting the business strategies and supply chain requirements via the Change Order process management
• Analyze, process, and track Change Orders and other design documentation submissions to minimize processing time between submission and implementation, optimizing department throughput
• Interface with all necessary individuals in supporting departments in order to accurately process changes and structure new products released to mass production or customers

Requirements

• Min Diploma
• Responsive, flexible and able to succeed within an open collaborative peer environment.
• Direct experience in process documentation preferred
• You must be motivated to work in a data driven environment
• Knowledge of Agile or alike PLM tools preferred
• Proficient with MS Office.
• Ability to be organized, detailed-oriented, multitasked, prioritized, and meeting deadlines as needed
• Good communication and interpersonal skills.
• Able to work independently with minimum supervision and a positive work attitude.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities

• Support the team to deliver operational risk management book-of-work, including risk culture reporting & communications, independent assurance review and control testing, action-plan progress tracking and other related responsibilities

Skills/Requirement

• ·1+ years of experience in operational risk management / Audit
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent written and verbal communication skills.
• Attention to detail and accuracy in managing data and reports.

Document Change Control Specialist

Duration: 18 months contract

Location: Changi Business Park (CBP)

Responsibilities:

• Administers document revision control to ensure appropriate security based on business need
• Assists with the assessment, and/or deployment of electronic document management systems
• Provide additional support to the organization as required including maintaining original documents, loading PDFs into the SharePoint, updating controlled lists
• You will be responsible for seamless, rapid and global implementation of material, BOMs, and product data supporting the business strategies and supply chain requirements via the Change Order process management
• Analyze, process, and track Change Orders and other design documentation submissions to minimize processing time between submission and implementation, optimizing department throughput
• Interface with all necessary individuals in supporting departments in order to accurately process changes and structure new products released to mass production or customers

Requirements:

• Min Diploma
• Responsive, flexible and able to succeed within an open collaborative peer environment.
• Direct experience in process documentation preferred
• You must be motivated to work in a data driven environment
• Knowledge of Agile or alike PLM tools preferred
• Proficient with MS Office.
• Ability to be organized, detailed-oriented, multitasked, prioritized, and meeting deadlines as needed
• Good communication and interpersonal skills.
• Able to work independently with minimum supervision and a positive work attitude.

Document Change Control (DCC) Specialist

Duration: 18 months contract

Location: Changi Business Park (CBP)

Responsibilities

• Administers document revision control to ensure appropriate security based on business need
• Assists with the assessment, and/or deployment of electronic document management systems
• Provide additional support to the organization as required including maintaining original documents, loading PDFs into the SharePoint, updating controlled lists
• You will be responsible for seamless, rapid and global implementation of material, BOMs, and product data supporting the business strategies and supply chain requirements via the Change Order process management
• Analyze, process, and track Change Orders and other design documentation submissions to minimize processing time between submission and implementation, optimizing department throughput
• Interface with all necessary individuals in supporting departments in order to accurately process changes and structure new products released to mass production or customers

Requirements

• Min Diploma
• Responsive, flexible and able to succeed within an open collaborative peer environment.
• Direct experience in process documentation preferred
• You must be motivated to work in a data driven environment
• Knowledge of Agile or alike PLM tools preferred
• Proficient with MS Office.
• Ability to be organized, detailed-oriented, multitasked, prioritized, and meeting deadlines as needed
• Good communication and interpersonal skills.
• Able to work independently with minimum supervision and a positive work attitude.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Quality Engineer

Responsibilities:

• Collaborate with departments and suppliers to ensure quality awareness.
• Lead MRB team on OSV activities to meet supplier requests.
• Align with customer quality requirements and business agreements.
• Work with suppliers on line rejection and defective returns.
• Ensure zero defective quality on hand and maintain aging period.
• Support parts localization and collaborate with RD/engineering teams.

Requirements

• Degree/Diploma in Quality/Engineering
• Effective communication with customers, HQ/factory, peers, subordinates, and superior
• SAP knowledge
• Conflict resolution and customer complaint handling

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Business Risk and Control Sr Officer I is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically, a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project

Responsibilities:

• Work with Management on governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e..Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
• Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Ensure the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Direct teams in the implementation of the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support management in the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• With management, direct teams on the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assess, with management, the adherence to the MCA Standard through controls after the execution of a process (QA).
• Assist management in exercising control over Operational and Compliance Risk in accordance with established Policy requirements.
• Help management allocate resource to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assess, with management, Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Take ownership to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Responsible that adequate governance and training are in place to support management of Risk profiles.
• Assess, with management, the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Support management on operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
• Be responsible of risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable).
• Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within FLUs, including providing training and leading by example.
• Assist management in guiding and influencing standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Familiarity with 3rd party risk models.
• Consistently demonstrates clear and concise written and verbal communication skills
• SQL, Perl or Python, Matlab or R, Excel VBA. Database administrator experience is a plus.

Education:

Bachelor's/University degree, Master's degree preferred.

Job responsibilities:

The contract role within the market risk management department (Market risk Analytics team) will be in charge of assisting and performing reporting of PnL and risk data generation and analysis, monitoring market risk activities undertaken by Global Markets (Trading) and Treasury (ALM) and participating UAT in various projects, e.g. Potential Future Exposure project, Benchmark/Libor Transition project. The scope of products spans interest rate derivatives (including Interest Rate Options) and FX derivatives (including FX Options).

[Market Risk Analytics – 50%]

• Prepare daily, monthly and other periodic risk reports and provide PnL & risk analysis for the bank’s trading and treasury portfolio;
• Provide analysis of risk exposures, VaR;
• Provide market risk stress testing and analysis;
• Provide daily VaR back-testing;
• Provide market risk KRI monitoring;
• Support to prepare Singapore ALM/MRM Committee material and provide market risk commentary;
• Provide Volcker rule metrics reporting and analysis;
• Monitor, investigate and report risk limit excesses;
• Monitor Benchmark submissions (e.g. SORA) and report to Benchmark Oversight Committee;
• Support Manager to liaise with regulators by providing necessary information/ analysis;
• Support Manager to liaise with internal / external auditors to ensure good practices are adopted in the bank;
• Participate in various projects e.g. Potential Future Exposure project, Libor transition project.

[Product Control – 50%]

• Prepare daily, monthly and other periodic risk reports;
• Monitor individual dealer’s position and PL;
• Monitor market risk greeks such as delta, PV01, gamma, vega and theta etc;
• Monitor, investigate and report market risk limits and credit limits;
• Reconcile the data among different systems;
• Capturing market data and ensuring integrity and accuracy of the data before uploading into front systems for Asia and Oceania region;
• Perform ad-hoc project UAT in order to improve the processes and operations; and
• Support regional branch in all product control related matters.

Job Requirements:

• Bachelor’s degree in financial engineering, mathematics, statistics, quantitative finance, Data management, economics or in quantitative related fields
• No prior experience required.
• Candidates with relevant internship experience may also be considered.
• Good knowledge of banking and derivatives products
• Experience in using Python, Power Query, Excel with VBA skills
• Good initiative and inter-personal skills, ability to work efficiently in a team and independently.
• Good communication skills (both verbal & writing) with colleagues in Singapore and regional branch.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068571

1. Senior Technical Officer
2. Technical Officer

• Working location: Tan Boon Liat Building (Near Havelock MRT)
• Working days & hours: Mon-Fri, 8.30am to 6pm
• Salary range: Technical Officer (Up to $3000), Senior Technical Officer (Up to $3600) + Transport allowance

Requirements:

• At least 2 years working experience.
• Require min class 3 licence, possession of own car/motorbike is preferred
• Require G50 clearance (Cat2A) for access to military camps for work
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

The Role
The incumbent will be responsible for providing medical advice in terms of claims insurance adjudication, supported by the reinsurers’ Chief Medical Officer where appropriate, and to make decisions and recommendations on complex medical claims/high value claims (including Controlled Claims referred by Partners), within the delegated authority given.

Furthermore, to support product development and design for existing and new Insurance Clients, in particular with regards to Policy Wording and Claims Practices including the delivery of operational processes and claims related training.

Main Responsibilities

1. Medical Advice, Controlled Claims and Claims decisions

• Ensuring that all Controlled Claims are duly authorised in accordance with Reinsurer contractual arrangements and that the required reporting is in place
• Preparation of Controlled Claims reporting
• Handle claims cost management within the organisation by ensuring high standard of claims assessment

2. Claims Audits

• Manage Claims Audits in accordance with the Annual Audit Schedule
• Deliver Audit Reports to Clients and the business in accordance with company's standards
• Audits performed in accordance with the Claims Audit Policy
• Liaison and follow-up on Claims audit findings and implementation with auditees

3. Contribute and support all Partnership activity relating to claims acitivity such as:

• Policy Wording design and interpretation
• Training claims processes
• Processes for the management of claims and controlled claims
• Input in Policy Wording Forum

4. Fraud, Waste and Abuse

• Identify and evaluate potentially fradulent claims and claims wastages and abuses and taking appropriate action to reactify the anomalies

5. Provide or assist in presention and training to internal and external stakeholders

• Best practices on claims processing and guidelines
• Claims case studies sharing
• Claims-related medical topics sharing

Requirements

• Strong knowledge of healthcare and insurance markets
• Experience with health insurance claims handling
• Possess the drive and determination to set, meet and improve upon the highest standards of performance.
• Able to work co-operatively and collaboratively with others to achieve business goals
• Understand the customers’ needs to deliver quality work in an efficient and efficient manner.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Company : MNC in petrochemical and rubber manufacturing to automotive industry

Working Hour / Location : 8.30am to 5.15pm (Mon – Fri) / Jurong Island (transport provided to and fro at Jurong East Mrt)

Remunerations : Up to $5,500 basic + $350 mthly allowance + yearly increment + 13 mths Aws + 2 times Bonus payout yearly + permanent staff benefit

Responsibilities:

• Support QA Manager in managing company QMS improvement initiative across all departments and functions to ensure full compliance with IATF 16949 requirements.

• Conduct specification review, CSR and gap analysis.

• Review daily production batches release activities.

• Drive Cpk improvement, conduct monthly review of MRB and freeze inventory.

• Manage IATF Core Tools (PPAP, APQP) documentation and reports.

• Issue, review and verify CAPA for external and internal quality related issues (Raw Material, Finished Product, Shipment & Logistics issues).

• Generate, review and update quality related Procedures / Instructions.

• Participate in Management Review and report in monthly quality meetings.

• Participate in FMEA and Control Plan revision.

• Support QA Manager in handling customer complaint & investigation.

• Support QA Manager during plant audits (external audit, internal audit, customer audit and supplier audit)

• Perform any other delegated work assigned by QA Manager.

Requirements:

• Degree in Quality Engineering , Chemistry , Chemical or Science or any equivalent discipline.

• Min 3 to 5 years working experience in Quality Assurance department, in petrochemical industry preferred

• Knowledge in SAP will be a plus point.

• Knowledge and understanding of ISO 9001, IATF 16949 or similar quality systems and experience in facing audits.

• Demonstrated leadership skills, good communication skill, hands on and willingness to take up challenge.

JOB ID : L56V9XVR

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building Singapore 049705

DID: 6950 9725

http://www.peopleprofilers.com

Georgez Josiah LIM

License Number: 02C4944

Registration Number : R1108994

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Survey Experience Quality Manager - Call Centre, Up $7K

Location: Near to Clark Quay MRT

Working Hours: 8.30AM - 6.00PM (Monday - Thursday), 8.30AM - 5.30PM (Friday)

Responsibilities

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Prior work experiences should encompass service deliverables and performance attainment indexes.
• Those without the academic requirement but possesses relevant experience will be considered.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Articulacy is imperative for day-to-day operations.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• Persevere in a high pace setting and possesses the ability to innovate and craft contingencies to cope with high volume influx to attain service deliverables.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• Only Singaporeans may apply.

https://sg.go.persolkelly.com/job/apply/10993

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Overview / Brief

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background.

Sustainability

Sustainable value is at the heart of our purpose as a company

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.

As an Operational Control Analyst for the Asia Rice Platform, your role is to be a key financial partner to the platform, and be primarily responsible for timely reporting, monitoring and analysis of the Business Results and Exposures. You are required to understand the trade flows, strategies and to produce commentary and analysis as and when required. You will be responsible for the monthly closing process and working closely with near-shore Accounting. You will also be involved in IT and Process Improvement/Efficiency projects, and play an important role from a business operations perspective, collaborating closely with multiple stakeholders such as Commercial team, Execution team, Finance team, IT team who may be stationed across different countries.

Main Responsibilities:

• Prepare, monitor and analyse the Trading Positions, Weekly P&Ls, FX Exposures, Cashflow Forecast for the Asia Rice businesses
• Provide commentary and analysis on Desk/Platform performance
• Keep abreast of business strategies, operations, and market news to be aware of risks on business results or misconducts
• Prepare regular updates on landing for current FY and budget process for upcoming FY
• Provide any ad-hoc analysis upon Platform/Region’s request to support business decision making
• Liaise with Near-shore Accounting team to ensure accurate month-end closing in accordance with internal deadlines and reporting requirements
• Collaborate and communicate with stakeholders from other departments such as Commercial, Execution, Finance and IT team
• Propose/Champion/Participate/Collaborate with colleagues in other Departments in business process improvement initiatives or regional projects to align/streamline processes in line with LDC’s Trade to Cash Principles

Experiences:

• 2-3 years of experiences in Product Control/Business Analysis/Management Accounting/Audit
• Working knowledge of Financial Markets, in particular Commodity and Foreign Exchange Markets
• Highly proficient with Microsoft Excel
• Knowledge of SQL and PowerBI is a plus
• Strong analytical skills with a keen eye for details
• Good business sense with high level vision
• Ability to identify/control weaknesses and implement process improvements
• Strong verbal and written communication skills, ability and willingness to interact effectively with all levels of employees & management
• Ability to handle/ prioritize multiple responsibilities
• Ability to work in a fast-paced environment
• Independent self-starter who takes initiative, and has a proactive attitude toward problems and issues
• Flexibility on working hours during periodic closings

Academics:

• Degree in Business/Accounting/Economics or related field of study

Preschool Framework Accreditation Quality Assessor - 2 Years Contract Ad-hoc ($20/Hour)

My client aims to provide recognition and support for preschool leaders in their efforts to improve teaching and learning, administration and management processes to enhance the holistic development and well-being of young children.

The preschool Quality Assessor Assessors are involved in the quality improvement journey of the preschool sector which includes:

• Conduct SPARK assessments for preschools that aspire to be SPARK-certified
• Conduct developmental visits to preschools as mid-term check at the 3rd year mark of the SPARK Certification period
• Train and coach preschool leaders and educators within SPARK framework

Requirements:

• Appointed in a middle management position in school(s) for preferably 5 years or more or as a Preschool Centre Leader for 10 years or more
• Strong strategic thinking, analytical and leadership skills
• Good communication and language skills
• Preferably a meticulous, resourceful and organised individual and a nurturing disposition
• Ability to work independently and at the same time, an effective team player.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

The Loan Control and Reporting Team is responsible for ensuring the accurate administration and reporting of loan portfolios. This role involves maintaining compliance with regulatory requirements, preparing internal, regulatory & HO reports, and providing insights to support decision-making processes.

Key Responsibilities

• Ensuring efficient execution of offshored processes, overseeing service level agreements, and quality standard
• Develop a robust transaction monitoring and reconciliation mechanism where adherence to service levels and outliers can be identified and resolved dynamically
• Lead collaboration and support to offshore teams.
• Manage operational incidents tracking, prompt issue resolution, root causes identification; Initiate thematic studies to eliminate incident reoccurrences.
• Accurate processing of various transactions adherence to banking regulations, policies, and service level agreements to maintain operational excellence:
• Provide subject matter expertise towards projects initiatives.
• Lead management reporting and data analytics initiatives in the department.
• Initiate ideas towards digitization/paperless processing.
• Assist and support corporate clients, addressing inquiries, and ensuring a positive customer experience
• Proactively manage people development, people engagement, job rotation and succession plans in the team(s).
• Perform any other duties assigned from time to time.

Requirements:

• At least 7 years of relevant experience in Loan Operations and reporting
• Proactive self-starter with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Demonstrate strong leadership and people management skills.
• Exhibit a strong and thorough understanding of loan control, administration, and reporting standards.
• Exhibit initiative to devise strategies, deliver value added support, identify problems & propose solutions.
• Possess strong analytical and problem-solving skills, attention to detail.
• Strong communication and interpersonal skills, both written and verbal.
• Proficient in Microsoft Office Suite.

Astek has an opening of Quality Engineer role for our projects in Singapore.

Responsibilities:

• Develop and maintain automated test cases, test plans, and test frameworks, ensuring alignment with evolving requirements and policy changes.
• Build, enhance, and manage the automated test framework and test environments.
• Execute testing on new features and document any defects identified.
• Conduct a variety of tests, including manual, functional, performance, and exploratory, while also supporting User Acceptance Testing (UAT).
• Assist in troubleshooting and resolving production issues.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3-5 years of professional software quality testing experience, with hands-on automation expertise.
• Strong knowledge of testing methodologies, risk analysis, and test-driven development.
• Proficiency in Java or Kotlin, with Spring Boot knowledge a plus.
• Experience with automated testing frameworks like Cucumber, TestNG, Playwright, and performance tools like JMeter or LoadRunner.
• Familiarity with penetration testing tools such as ZAP, Burp Suite, and CheckMarx.
• Proven ability to work in SCRUM teams with excellent communication and collaboration skills.

Our client is a US MNC and a Fortune 500 Company that provides Design and Manufacturing solutions to the customers worldwide. They are currently hiring for a Quality Director and will like to invite interested candidate to submit your detailed resume to [email protected]

Quality Director

Responsibilities:

• You will be part of the site Management Team
• Manage entire site Quality system which includes Medical system
• Responsible for all product quality issues, including managing internal and external communication on product qualities.
• Identifies on-going quality issues and makes recommendations to improve current processes
• Interfaces with customers, suppliers, engineering and operational groups on quality related issues
• Responsible to lead 5S & 6 sigma initiatives for the Region
• Provides training in statistical concepts and techniques
• Establish, review & approve quality control methods and procedures
• Plays a key role to provide guidance to site with respect to maintaining quality excellence

Requirements:

• Degree in Mechanical or Electronic / Electrical Engineering or Quality Management with minimum 10 years relevant experience in Quality &/or Management capacity preferably in EMS environment & prior experience in handling FDA audit is preferred
• Excellent knowledge & implementation experience in Six Sigma
• Formal training in ISO Lead Auditor is a definite advantage
• Familiar with ISO-13485 & TL (Telecommunication ) system
• Strong skills in facilitation, analysis & problem solving
• Experience in analyzing of various processes barriers and using TPM methodology to drive improvements and inspection to support operations
• Candidates with Black Belt or Master Black Belt in Lean / Six Sigma will have added advantage
• Ability to work independently with excellent interpersonal relations and deep passion for driving product quality are essential

• Working day: Monday – Friday
• Working Hour: 8:30am - 6:15pm
• Salary range: $3,200 - $5,800
• Location: Woodlands

Job Summary:

The Electrical Controls Design Engineer will be responsible for designing, developing, and implementing control systems for various electrical machines.

This role requires a strong background in electrical engineering, control systems, and a deep understanding of machine operations.

The ideal candidate will be able to work collaboratively with cross-functional teams to ensure the successful delivery of projects.

Key Responsibilities:

• Design and develop machines control systems, with motion controller, robot, PLCs, HMIs, and servo drives.
• Create detailed electrical schematics, wiring diagrams, and layout drawings.
• Program and configure control systems to meet specific project requirements.
• Source and select control components based on project specifications.
• Execute control system setup, including IO system configuration, servo and step drive setup, and axis tuning.
• Ensure the proper functioning and integration of control components.
• Conduct testing, debugging, and troubleshooting of control systems.
• Collaborate with mechanical engineers, software developers, and other stakeholders to integrate control systems into larger machinery.
• Ensure compliance with relevant safety standards and regulations.
• Provide technical support and training to manufacturing and maintenance teams.
• Participate in project planning, including cost estimation, scheduling, and resource allocation.
• Maintain detailed documentation throughout the project lifecycle.
• Stay updated with the latest industry trends and technologies to continuously improve control system designs.

Requirements:

• Diploma or bachelor’s degree in electrical engineering or a related field.
• 3+ years of experience in designing and implementing control systems for electrical machines.
• Experience with CAD software for electrical design (e.g., AutoCAD Electrical, E3, EPLAN).
• Strong knowledge of control theory, electrical circuits, and automation.
• Familiarity with industry standards and regulations (e.g., IEC, IEEE, NEC).
• Ability to manage multiple projects and meet deadlines.
• Experience with robotics and motion control systems.
• Knowledge of communication protocols (e.g., Ethernet/IP, Modbus, CAN).
• Experience with simulation software (e.g., MATLAB/Simulink).
• Certification in Control Systems Engineering (CSE) or related credentials.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Contract Duration: 12 months

Based Salary: $4,000 - $5,500

Bonus: 1 month end of bonus for every 12 months of completed service

Work Location: Bedok South Road

Work hours: Rotation Shift, 0730hrs to 1648hrs / 1648hrs to 1728hrs, Mondays to Fridays

Roles & Responsibilities

• Develop detailed inspection plans for aerospace components and assemblies, ensuring compliance with customer requirements, engineering specifications, and regulatory standards.
• Collaborate with design and engineering teams to define the most appropriate inspection methods and criteria for new parts, assemblies, and systems.
• Identify and select suitable inspection tools, techniques, and measurement equipment (e.g., CMM, optical, gaging etc.).
• Establish acceptance criteria and tolerances for aerospace products based on engineering drawings, material specifications, and industry standards.
• Create and maintain detailed inspection reports, documentation, and records, ensuring that all inspection activities are traceable and compliant with regulatory requirements.
• Develop inspection records that support traceability and certification, including first article inspections (FAI), in-process inspections, and final inspections.
• Create CMM or Gear Programming for in process inspection and final inspection.
• Ensure that all inspection processes adhere to aerospace industry standards, including AS9100, AS9110, AS9120, NADCAP, FAA regulations, and customer-specific requirements.
• Ensure compliance with safety standards and regulations, ensuring that all personnel are trained and knowledgeable about relevant protocols.
• Support internal and external audits related to inspection processes and quality assurance systems.
• Investigate and perform root cause analysis for any quality issues or inspection failures, using tools such as 8D, FMEA, and Fishbone diagrams.
• Lead initiatives to improve inspection processes, reduce inspection times, and increase the accuracy and reliability of inspections.
• Stay current with the latest inspection technologies, methodologies, and trends in the aerospace industry.

Preferred Skills

• Strong knowledge of engineering drawings, tolerances, and geometric dimensioning and tolerancing (GD&T).
• Proficiency in the use of inspection tools and equipment (e.g., CMM, calipers, micrometers, etc.).
• Strong analytical and problem-solving skills with the ability to perform root cause analysis and propose corrective actions.
• Good working on Quality Management System meeting AS9100, AS9102, AS13100 requirements.
• Competent in Microsoft Office applications.
• Experience to use simple CAD/drawing software, well on engineering drawing interpretation.
• Knowledge of Co-Ordinate Measuring Machine (CMM), and Non Destructive Testing (NDT) will be added advantages.
• Effective communication and interpersonal skills.
• Able to work rotating shifts.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

Responsibilities

• Making collection calls
• Timely and effective collection of all debts and customers payments
• Negotiating re-payment plans
• Liaising with lawyer to follow up on the legal action taken against the bad paymasters
• Liaising with vehicle possessors to follow up on repossessed vehicles
• Maintaining contact with clients to ensure outstanding balance are clear for payment
• Resolving queries both internally and externally around customers outstanding balance
• Posting and allocating daily receipts to accounting systems
• Other ad-hoc admin tasks

Requirements

• Relevant work experience preferred
• Must have knowledge of hire purchase cases and hire purchase operations, legal recovery, experience in going through the whole cycle of legal process of debt collection
• Diploma / Degree, at least 2 years relevant experience

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Senior Vice President (SVP), Control Assessment Lead, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

This position reports to the Markets Control Assessment & Testing Head, within the COO’s Controls Testing Utility. It is a strategic- and execution-oriented management position that is accountable for operational controls performance assessment and assurance for Markets controls as well as monitoring and testing tools. This includes the design and execution of control assessment processes, results reporting, and insight sharing related to the above scope of controls assurance activities. The role is focused on Markets controls to manage Compliance and Operational Risks but will operate as part of a team responsible for control assessment and assurance of all other Markets controls and controls owned by the Markets business segment. Coverage may vary from time to time to meet internal and external deliverables across the Markets Assessment and Testing team.

The Markets – Compliance Risk Control Assessment Lead directs a team of approximately six controls testing professionals responsible for supporting the above responsibilities, with breadth and depth on control assessment planning and execution. The position closely follows the latest trends in controls assurance, appropriate and effective control design, and adapts them for application within their own job and covered businesses. The role will require engagement with senior managers at Director or Managing Director levels.

Excellent management and communication skills are required to negotiate internally, frequently with Business and COO stakeholders. Strong communication and diplomacy skills are required to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. The role necessitates a degree of responsibility over technical strategy. Responsible for supporting the Markets Control Assessment & Testing Head on handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• Supports the Markets Controls Testing Utility by leading a team responsible for assessing control design, designing control assessment tools and developing control assessment procedures, ensuring control assessment transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by influencing the design of the quality review process, defining the work plan, and resolving escalations.
• Performs decision-making of control assessment design activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
• Has the ultimate decision on controls assessment outlier escalations.
• Handles control assessment interactions with senior managers at Director or Managing Director levels.
• Maintains relationships and drives accountability with partners and stakeholders to drive control assessment success in support of the business's strategy.
• Represents control testing in Operational Risk Forums (ORF) and senior meetings as needed and works with each respective team to finalize materials.
• Works with colleagues in other areas of Risk Management, Compliance/Control, and the Businesses to assure appropriate management of Compliance and Operational Risks applicable to the Markets business.
• Oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for detecting unmitigated risks arising from failed internal processes, inadequate controls, and emerging risks in partnership with Markets.
• Approves assessment procedures in Confluence and is responsible for delivering relevant procedures to Internal Audit reviews and issue remediation.
• Maintains resource forecast for own team as well as forecasting for successful controls assessment transition and Central Execution training. Supports team members on topics ranging from testing design and execution to performance management and control assessment platforms basics.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment testing.
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control assessments.
• Sets ambitious and measurable control testing goals for self and teams that align to business strategy and support business strategy realization.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Supports other relevant work efforts of department where needed and as directed by their manager.

Qualifications:

• 10+ years relevant experience, 5+ years in Risk & Controls roles, 5+ years of direct or indirect managerial experience.
• Experience managing Compliance and Operational Risks in a first line role, or experience in a second- or third-line assurance or testing role.
• Experienced in Markets products and distribution channels.
• Subject matter expert on controls design, execution and/or control testing.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Demonstrated analytical ability; asks insightful questions, breaks analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed.
• Independent thinker and able to provide value-adding credible challenge to businesses/functions.
• Proficient in developing new ideas to mitigate risk and improve current processes.
• Prioritizes high impact potential problems effectively. Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment. Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements. Ability to measure and assess the impact of rare-event risks. Well-versed in reviewing the dimensions of risk.
• Demonstrates Leadership skills with an understanding and appreciation for diverse backgrounds.
• Ability to balance strategic priorities with tactical actions.
• Excellent communication skills required to negotiate internally, often at a senior level.
• Experience of human-centered control design an advantage.

Travel Requirement:

• Less than 10% of the time.

Education:

• University degree preferred.

Primary Locations:

• Singapore

A career in Technology within the Risk & Quality function will provide you with the opportunity to provide internal support to our core business functions and the digital teams across all lines of services in PwC.

The Technology Risk & Quality team provides advice and guidance to PwC digital teams to help them identify and manage the risks when developing and delivering technology solutions for the firm and its clients.

Responsibilities

• Provide sound advice to PwC professionals (across Assurance, Tax, Advisory and Internal Firm Services practices), seeking Technology Risk Management input when onboarding or developing new technology solutions
• Develop and/or update solutions to common queries, including relevant practice aids and templates
• Support the planning, designing and implementation of risk management processes
• Assist with technology risk assessments review
• Provide support, education and training to staff to build technology risk awareness within the organisation
• Prepare monthly reports and statistics for internal reporting
• Where appropriate, you will also be offered opportunities to work with various support functions, other Lines of Service and with the regional Risk & Quality teams

Preferred Knowledge/Skills:

• At least 3 years of experience within PwC, another accounting firm or relevant industry is preferred
• Excellent project management skills
• Possesses a high level of accuracy and attention to detail
• Strong analytical & problem-solving skills
• Possesses a strong people oriented attitude
• Has the confidence and maturity to deal with all levels of staff
• Be able to report findings in an appropriate way for different audiences
• Has the willingness to learn and deliver timely and quality results to internal clients
• Is an excellent team player
• Past experience with technology risk management, general risk management or technology contract review will be preferred, but not mandatory