Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front line units. We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

We’re currently looking for a high caliber professional to join our team as IPB and Private Bank Control Testing Leader / Business Risk & Control Officer - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Wealth Products and Operations Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Wealth Product and Operations departments.

The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. The Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

This position reports to the Wealth Products and Operations Control Testing Head within the Citi COO organization’s Central Testing Utility; and is an execution-oriented individual contributor position accountable for end-to-end controls monitoring of the Wealth Products and Operations department – i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls monitoring/testing.

The Wealth Products and Operations Control Testing Leader is a subject matter expert on overall controls monitoring, with an excellent level of understanding of control testing and who closely follows latest trends in controls testing and adapts them for application within their own job and covered businesses and functions.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.



Responsibilities:

• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).
• Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup.
• Develops control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions.
• Performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures.
• Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business.
• Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from control testing design to performance management and control testing platforms basics.
• Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Support other relevant work efforts of the department where needed and as directed by their manager.

Qualifications:

• 5+ years relevant experience, 3+ years in Risk & Controls roles.
• Subject matter expert on controls design, execution and/or control testing.
• Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).

Travel Requirement:

• Less than 10%.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front line units. We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

We’re currently looking for a high caliber professional to join our team as IPB and Private Bank Control Testing Leader / Business Risk & Control Officer - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Wealth Products and Operations Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Wealth Product and Operations departments.

The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. The Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

This position reports to the Wealth Products and Operations Control Testing Head within the Citi COO organization’s Central Testing Utility; and is an execution-oriented individual contributor position accountable for end-to-end controls monitoring of the Wealth Products and Operations department – i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls monitoring/testing.

The Wealth Products and Operations Control Testing Leader is a subject matter expert on overall controls monitoring, with an excellent level of understanding of control testing and who closely follows latest trends in controls testing and adapts them for application within their own job and covered businesses and functions.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.

Responsibilities:

• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).
• Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup.
• Develops control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions.
• Performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures.
• Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business.
• Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from control testing design to performance management and control testing platforms basics.
• Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Support other relevant work efforts of the department where needed and as directed by their manager.

Qualifications:

• 5+ years relevant experience, 3+ years in Risk & Controls roles.
• Subject matter expert on controls design, execution and/or control testing.
• Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).

Travel Requirement:

• Less than 10%.

Education:

• Bachelor’s/University degree, Master’s degree preferred.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Position title: Product Development and Management Executive (Cosmetic)

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3500 to $4200

Responsibilities:

1. New product planning:

• Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.
• Define product competitive positioning and unique selling proposition (USP).

2. New product development (NPD):

• Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.
• Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.
• Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.
• Review formulas and ingredient/ design statements for new product that is compliant with regulations.
• Familiar with the concept of product challenge test, stability, and compatibility studies.
• Research market prices, create accurate product costing data and propose product pricing.

3. New product introduction:

• Conduct product training to regional trainer/marketing team and key leaders of salesforce.

4. Post-launch product management:

• Analyse product performance and identify actions required.
• Manage product feedback and propose technically sound customer-centric reply.
• React to necessary corrective and preventive actions (CAPA) raised by Quality.

5. Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.

Requirements:

• Degree in Cosmetic Science or Chemistry.
• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.
• Bonus if candidates have prior experience with beauty/personal care/medical device.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• 5.5 Days Monday to Friday: 9:00 AM - 6:00 PM or 10:00 AM - 7:00 PM, Saturday: 9:00 AM - 1:00 PM
• Location: Chin Bee Crescent (Boon Lay MRT)
• Salary: Basic $2500 to $3500 + cold room allowance $100 + AWS + VB (depends on performance)

Requirements:

• At least 1 year of experience in the warehouse department
• Basic knowledge of food hygiene and food safety

Responsibilities:

• Deploy work based on real-time conditions.
• Must report any shortage of goods to the Room in charge or Warehouse Executive.
• Follow up on work progress to complete daily work.
• Report machine/equipment anomalies to the maintenance team.
• Report to warehouse supervisor when observers are not fit for work.
• Ensuring team members can complete their daily work.
• Supervising team member discipline.
• Supervising team members to ensure picking accuracy.
• Ensuring team members follow standard operating procedures (SOPs) diligently.
• Ensuring team members complete checklists.
• Ensuring team members check equipment/machines for abnormalities.
• Notify QA or supervisor when raw material quality issues are identified.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Working Days: 5.5 Day A Week (Monday – Friday), Saturday need work half day (can claim OT)
• Working Hours: 8:30am -5:30pm
• Office at City Hall, working at site (Island wide, depends on project)
• Salary: $4800 - $6200

Requirements:

• Must hold a valid registration with MOM as a WSH Officer and with NEA as an ECO.

Responsibilities:

• To assist the Project Manager in implementing the safety management system to ensure staff and workers work in a safe and healthy environment.
• To assist the Project Manager in implementing the permit to work system and to stop & report to the project manager any incompatible works relating to the same.
• To act as the secretary of the Project WSH Committee and chair the meeting such that the staff and subcontractors are aware of the site activities and the required actions.
• To assist the Project Manager in complying with the WSH Acts and Regulation.
• To conduct periodic safety inspection to verify level of safety compliance so that the safety standards are constantly improved.
• To ensure site compliance with statutory safety requirements and in-house safety rules and regulations and to report any deviations to the Project Manager for management consideration.
• To recommend to the Project Manager any necessary corrective measures to be taken on safety non-compliance and deviations to enhance the site safety.
• To update site management on any new or changes to current statutory safety requirements and take the necessary actions.
• To investigate any accident/ dangerous occurrence/ incident and recommend corrective measures to prevent recurrence.
• To liaise with officers from MOM/NEA /PUB on matters pertaining to safety, mosquito breeding, ECM etc and take the necessary action for their comments.
• To conduct safety training and organise safety promotional activities.
• To ensure safety documentation is kept current and ready for MOM, NEA or ISO Audit.
• Carry out the works assigned for compliance with requirements of ISO 9000, ISO 14001 and OHSAS 45001
• Be involved in the evaluation of risk assessment and plan, manage and review Management Programmes.
• Be involved in all the sub-con safety and health matters pertaining to the site.
• Prepare and submit the site environment control Programme and ensure that the staff and workers are aware and understand the intention.
• Inspect the site to ensure that all facilities and equipment relevant to the maintenance of the environment health are in working condition.
• Assist the authority to investigate outbreaks of infectious, vector-borne disease.
• Organise campaigns, training course to develop and sustain the interest of workers in maintaining good environment health standards.
• To assist the Project Manager in the management of the workers e.g. their courses, reporting sick, home leave, accommodation.
• To assist in achieving the safety standards required by the site’s developer.
• Be involved in safety aspects for planning of activities that are in view of the public or in area that the public uses.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

Medical Advice, Controlled Claims and Claims decisions

• Ensuring that all Controlled Claims are duly authorised in accordance with Reinsurer contractual arrangements and that the required reporting is in place
• Preparation of Controlled Claims reporting
• Handle claims cost management within the organisation by ensuring high standard of claims assessment

Claims Audits

• Manage Claims Audits in accordance with the Annual Audit Schedule
• Deliver Audit Reports to Clients and the business in accordance with company's standards
• Audits performed in accordance with the Claims Audit Policy
• Liaison and follow-up on Claims audit findings and implementation with auditees

Contribute and support all Partnership activity relating to claims acitivity such as:

• Policy Wording design and interpretation
• Training claims processes
• Processes for the management of claims and controlled claims
• Input in Policy Wording Forum

Fraud, Waste and Abuse

• Identify and evaluate potentially fradulent claims and claims wastages and abuses and taking appropriate action to reactify the anomalies

Provide or assist in presention and training to internal and external stakeholders

• Best practices on claims processing and guidelines
• Claims case studies sharing
• Claims-related medical topics sharing

Job Requirement

• Strong knowledge of healthcare and insurance markets
• Experience with health insurance claims handling
• Possess the drive and determination to set, meet and improve upon the highest standards of performance.
• Able to work co-operatively and collaboratively with others to achieve business goals
• Understand the customers’ needs to deliver quality work in an efficient and efficient manner.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

The hiring organization is a global educational institution with multiple brands under the organization. The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the SingEdExcel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Job Responsibilities:

1. Assist in the development, management, and implementation of the framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders EduTrust

Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Qualifications:

- Minimum of 3 years of experience in quality assurance, compliance management, or a related field.
- Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.
- Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.
- Experience with quality improvement initiatives and system implementation is highly regarded.
- Strong analytical skills and attention to detail, with an aptitude for data review and analysis.
- Prior experience in the education industry is preferred.
- Proficiency in Microsoft applications, including Word, Excel, and PowerPoint.

Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

EA License Number: 19C9782

Personnel Number: R23113231 (Lum Charmaine)

Successful professionals will assist and lead audit engagement for client across various industries with the guidance of senior personnel. This entails planning, preparation of audit working papers, verification and review / prepare of financial statements in compliance with the required regulation including Financial Reporting Standards, Companies Act and other industry specific standards.

The audit professionals will also engaged with client to develop relationship and maintain the professional image of the firm.

Our professionals will require:

• A Degree in Accounting or equivalent. Candidates that is in the process of completing their studies may be consider at a case-by-case basis
• Excellent communication and report writing skill
• Minimum 1 year experience

Successful professionals are assign and remunerated according to their experience and qualifications.

Interested candidates should send their CV to Mr Tia Poh Koon.

We regret that only shortlisted candidates will be contacted.

Job Responsibilities

• Reviews and ensures proper disposition of Engineering Change Orders (ECO's). Performs regular system maintenance and audits to ensure system accuracy. Prepares status reports of all ECOs and ECRs in process
• Manage the E&O process as well as financial forecasting process for their respective product lines so that it follows the published accounting rules
• Specialize in planning activities involving production control, inventory control, process control, or shop floor control / Material Resources Planning (MRP) integrity
• Obtain alignment from cross functional groups on the adjusted ECO implementation plan
• Review and approve new buy requests to ensure balance is made between availability and potential E&O
• Reviews MRP execution and ensures accuracy of information; reconciles supply and demand; validates master scheduling and/requirements
• Works with engineers to manage materials for special engineering projects.
• Examines material variances, resolves problems where possible, and/or communicates more difficult problems to management. Assists in setting up new inventory systems or modifying existing systems, when necessary; assigns appropriate expediting duties to expediters. May manage obsolete inventories.

Knowledge, Skills & Abilities

• Functional Knowledge - Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
• Business Expertise - Has knowledge of best practices and how own area integrated with others; is aware of the competition and the factors that differentiate them in the market
• Leadership - Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
• Problem Solving - Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Impact - Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
• Interpersonal Skills - Explains difficult or sensitive information; works to build consensus

Education and Experience

• Bachelor’s degree in Engineering, Supply Chain Management, or related
• Candidate should have experience across several operational disciplines in a contract manufacturing environment and possesses experience and or a depth of knowledge in a minimum of two skills in the following areas: High mix, low volume manufacturing, Supply Chain factory engineering, quality, and program management.
• Minimum 5 years relevant experience in Planning/Inventory control
• Proven record of managing and driving continuous process improvement activities. Strong analytical skills, ability to identify root cause for action/resolution and understanding of Bill of Material management (BOM)
• Experience working in tier one ERP & PLM systems such as Oracle / SAP / Agile /Teamcenter
• Proficient in MS Office Suite with advanced Excel skills
• Proficient in word processing/typing, presentation/PowerPoint/Power BI
• Basic: Alphanumeric data entry, spreadsheet

Job Responsibilities:

• Perform audit procedures during the audit fieldwork under senior guidance.
• Perform analytical review procedures and other substantive audit procedures for clients both based locally and overseas in various industries under supervision.
• Establish good working relationships with clients and engagement team members.
• Handle any other job tasks assigned from time to time.

Job Requirements:

• Degree or professional accounting qualifications recognised by ISCA.
• At least 1 year working experience in audit firm.
• Proficient in computer skills & Ms Office.
• Team player with strong analytical, follow-up skills and time management skills.
• Good communication and interpersonal skills.
• Ability to work within tight timeline and in a fast-paced environment.

Job Description:

• Manage a portfolio of SME audit clientele
• Ensure the audit engagements are carried out in accordance with the Firm's policies and procedures and with approved professional standards;
• Direct the performance of the work and resolve technical matters;
• Develop and maintain client relationships and identify new business development opportunities

Requirements:

• A recognised degree in Accountancy or equivalent professional accounting qualifications
• Relevant experience of delivering audit and other assurance services in large/mid-tier international public accounting firms
• Posses practicing certificate or ready for practicing certificate application
• Strong technical skills
• Possess an initiative and analytical mind
• Excellent communications and interpersonal skills

About the job

Company Description

Explore the future of communication and finance with Vama – a cutting-edge app that integrates instant messaging and secure payments, incorporating the latest Fintech technology.

Role Description

This is a full-time on-site role for a Software Quality Assurance Engineer at Vama in Singapore. The Software Quality Assurance Engineer will be responsible for software quality, quality assurance, software development, manual testing, and ensuring the highest quality of software across mobile (iOS and Android), desktop (React Electron), and cloud platforms (GCP). You will work closely with development teams to create and execute test plans, identify bugs, and ensure a seamless user experience.

Key Responsibilities:

• Designed, developed, and executed detailed manual test plans, test cases, and test scripts for iOS, Android, and React Electron desktop applications.
• Perform functional, regression, and exploratory testing to identify defects and ensure product stability and performance.
• Collaborate with cross-functional teams, including developers, product managers, and designers, to understand product functionality and requirements.
• Participate in test planning, estimation, and coordination of testing activities within an Agile development environment.
• Identify, document, and track bugs using QASE or similar test management tools.
• Verify bug fixes and ensure they meet the required specifications.
• Integrate testing processes with continuous integration pipelines (CircleCI) for improved development workflows.
• Ensure proper documentation of testing results and provide feedback for product improvements.
• Test cloud-based applications hosted on Google Cloud Platform (GCP), ensuring scalability and performance requirements are met.

Requirements:

• Experience in Manual Testing: Proven experience in manual testing across web, mobile (iOS/Android), and desktop (React Electron) applications.
• GCP Expertise: Strong knowledge of Google Cloud Platform (GCP) and testing cloud-based applications.
• Mobile Testing: Experience in testing mobile applications on iOS and Android platforms.
• Desktop Testing: Experience with desktop applications, particularly React Electron.
• Test Management Tools: Proficiency with QASE or similar test management platforms for documenting and managing test cases.
• Continuous Integration Tools: Hands-on experience with CircleCI or other CI/CD tools.
• Strong Analytical Skills: Ability to analyse complex systems, debug issues, and provide detailed reports.
• Attention to Detail: A meticulous approach to testing to ensure all edge cases are covered.
• Collaboration: Strong communication skills and ability to work in a team-oriented environment.

Qualifications

• Software Quality, Quality Assurance, and Software Quality Assurance skills.
• Experience in Manual Testing and Software Development.
• Strong analytical and problem-solving abilities.
• Knowledge of testing methodologies and tools.
• Effective communication and collaboration skills.
• Attention to detail and accuracy.
• Bachelor's degree in Computer Science or related field.
• Certifications in quality assurance are a plus.

The incumbent will be responsible for providing medical advice in terms of claims insurance adjudication, supported by the reinsurers’ Chief Medical Officer where appropriate, and to make decisions and recommendations on complex medical claims/high value claims (including Controlled Claims referred by Partners), within the delegated authority given.

Furthermore, to support product development and design for existing and new Insurance Clients, in particular with regards to Policy Wording and Claims Practices including the delivery of operational processes and claims related training.

Responsibilities

1. Medical Advice, Controlled Claims and Claims decisions

• Ensuring that all Controlled Claims are duly authorised in accordance with Reinsurer contractual arrangements and that the required reporting is in place
• Preparation of Controlled Claims reporting
• Handle claims cost management within the organisation by ensuring high standard of claims assessment

2. Claims Audits

• Manage Claims Audits in accordance with the Annual Audit Schedule
• Deliver Audit Reports to Clients and the business in accordance with company's standards
• Audits performed in accordance with the Claims Audit Policy
• Liaison and follow-up on Claims audit findings and implementation with auditees

3. Contribute and support all Partnership activity relating to claims acitivity such as:

• Policy Wording design and interpretation
• Training claims processes
• Processes for the management of claims and controlled claims
• Input in Policy Wording Forum

4. Fraud, Waste and Abuse

• Identify and evaluate potentially fradulent claims and claims wastages and abuses and taking appropriate action to reactify the anomalies

5. Provide or assist in presention and training to internal and external stakeholders

• Best practices on claims processing and guidelines
• Claims case studies sharing
• Claims-related medical topics sharing

Requirements

• Strong knowledge of healthcare and insurance markets
• Experience with health insurance claims handling
• Possess the drive and determination to set, meet and improve upon the highest standards of performance.
• Able to work co-operatively and collaboratively with others to achieve business goals
• Understand the customers’ needs to deliver quality work in an efficient and efficient manner.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

• Manage daily collection operations to maximize productivity and achieve targets.
• Handle credit control tasks, including payment processing and cancellations.
• Work on recovering non-performing loans (NPLs) by creating and executing repayment strategies.
• Assign call leads and monitor team attendance and performance.
• Handle and resolve team and customer complaints, ensuring proper documentation.
• Review teams promises-to-pay (PTP) commitments according to guidelines.
• Conduct monthly performance reviews and call monitoring for quality assurance.
• Improve collection strategies and processes with management input.
• Oversee account assignments for pre-charge-off actions and agency follow-ups.
• Track collections targets and escalate any shortfalls or issues to supervisors.
• Monitor delinquency trends, providing feedback and insights to management.
• Improve processes for credit control and collections.
• Ensure compliance with industry guidelines and regulations in all collection activities.

Requirements:

• Possess at least Diploma in Banking/ Business Management or Finance or Equivalent
• At least 5 years of relevant working experience in a Bank or Financial Institution
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4W65577

• Work closely with the project manager and administer the design control system and programming to meet budget and timeline expectations of the project.
• Responsible of modifying controls, designs, and other documents in accordance with processes and standards and in line with industry standards as per the customer's URS.
• Assist and participate in internal the purchase, FAT and SAT, test and debug, controls and validation operations.

Requirements:

• Diploma in engineering or equivalent
• At least 3 years of relevant work experience in control systems design.
• Knowledgeable in Allen Bradley and Siemens-S7 programming

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Working Hours: 9am - 5:30pm
• Working Days: Monday – Friday
• Basic Salary Range: $10k - $15k
• Location: Tanjong Pagar MRT

The Audit Partner will oversee our teams in Singapore, Malaysia, and Vietnam, managing a clientele that includes many established MNCs and listed companies, both locally and internationally.

Responsibilities:

Oversee full spectrum of assurance client portfolio, The ideal candidate is single minded in their pursuit of ensuring compliance, ethical and achieves this goal through optimizing reporting procedures and driving the successful function of the audit team.

• Manage a portfolio of assurance clients , developing new client relationship to ensure business growth.
• Responsible for audit engagements’ quality is in compliance with professional standards and requirements, delivery, and budget including control of billings and payment collection.
• Performance other non-audit assignment such as - IPO, financial due diligent, valuation, etc.
• Possesses and conformance with up-to-date technical knowledge on auditing, IT and accounting.
• Coach and develop people by sharing knowledge with team members and helping team members attain experiences that cultivate technical competences.
• Actively impart technical skills to team members through on-the-job training (OJT), constant check on performance of the team and tries to resolve any discrepancies, if any.
• Manage multiple engagements concurrently with various teams to efficiently meet client deadlines.
• Ensure that auditing functions are completed in a professional manner and on the given time.
• Collaborate and communicate with the respective partners on client issue resolution and make recommendation for any legal, regulatory, and accounting issues that arise during an audit engagement.
• Conduct internal training for assurance and other departments on SSA, SSQM and FRS when required.

Requirements:

• Must possess a Practice Certificate and be registered as a Public Accountant with ACRA (Accounting and Corporate Regulatory Authority).
• Must hold the Chartered Accountant (CA Singapore) designation and be a member of the Institute of Singapore Chartered Accountants (ISCA).
• Proven track record in auditing Singapore-listed companies, demonstrating deep knowledge of relevant regulations and standards.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Your new company

My client (West area) is a leading provider of comprehensive utility solutions and value-enhanced energy services, delivering innovative and integrated offerings to their customers.

Your new role

Here is a summary of the role you are applying for;

Join their Control & Instrumentation team as a key player in ensuring the reliable and efficient operation of their power plant's control systems and instrumentation.

Below are some of the key responsibilities for the role;

• Lead the execution of maintenance work, ensuring compliance with safety and regulatory requirements
• Respond to plant failures and forced outages, ensuring timely rectification and restoration
• Plan and execute plant overhaul activities with a focus on safety and timeliness
• Develop and implement modification and upgrading plans to enhance system reliability and availability
• Manage procurement and maintenance needs, including spare parts and external services
• Lead and develop a team of technical officers and technicians
• Demonstrate expertise in Control and Instrumentation, safety, and statutory requirements
• Showcase strong work ethics, analytical skills, and communication abilities
• Be available for emergency calls and participate in CERT team responses

What you'll need to succeed

The successful candidate, should have;

• Degree in Electronic & Electrical Engineering or equivalent
• Sound knowledge of Control and Instrumentation
• Good working knowledge of safety and statutory requirements
• Strong work ethics and team player mentality
• Analytical, technology, and communication skills
• Availability for standby and emergency calls
• Knowledge of cyber security (advantageous)
• Safety mindset and good workplace safety behavior

What you'll get in return

• Joining a company that is at the forefront of our industry
• Being part of a collaborative and progressive team
• Contributing to a company committed to making a positive impact on the environment and society

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

Responsibilities:

• Execute strategic GTM plans for products to drive sales and gain market share
• Effectively increase product awareness through marketing campaigns, distribution education, creation of sales tools, and partnership initiatives by working closely with product managers, sales teams, compliance, and respective stakeholders to increase market segment share of the product.
• Support development of product marketing value proposition, messaging, and marketing content for key target audience based on insights and data
• Lead the creation of below-the-line marketing materials for product launches that demonstrate product USPs and how the product addresses customer pain points. Materials include but are not limited to the brochure, playbook, eDMs, webpages, short and long-form content, videos, etc.
• Partner with other marketing team members and cross-functional teams (including Business Development, Product, Corporate Affairs, Segments, Business Analytics, Distribution Training, Events, etc.) to achieve the yearly business, commercial, and marketing targets.
• Dedicated to excellent business execution, enjoy collaborating and teamwork to manage marketing deliverables, have an eye for details, possess an innovative and creative mindset, and strong coordination of timelines and budgets.
• Manage post-implementation reviews, including monitoring KPIs, gathering insights and data to evaluate the effectiveness of campaigns and key learnings for future campaigns.

Requirements:

• Degree with at least 2 years working experience.
• Good understanding of financial products and consumer needs.
• Strong project management skills and an effective communicator.
• Strong business acumen and able to analyses business performance reports (Advance MS Excel user)
• Comfortable with working and learning in a dynamic, fast-paced environment."

Your new company

My client (West area) is a leading provider of comprehensive utility solutions and value-enhanced energy services, delivering innovative and integrated offerings to their customers.

Your new role

Here is a summary of the role you are applying for;

Join their Control and Instrumentation team as a maintenance expert, responsible for ensuring the optimal performance of instrumentation and control systems in their power plant.

Below are some of the key responsibilities for the role;

• Executing maintenance work efficiently and effectively, with a focus on safety and regulatory compliance
• Troubleshooting and rectifying equipment failures and malfunctions
• Testing and recommissioning rectified systems and equipment
• Performing overhaul, inspection, calibration, and servicing tasks during scheduled plant outages
• Implementing modification and upgrading plans to enhance system reliability and availability
• Maintaining detailed records and reports using computer-based software (Maximo, MS Word, and MS Excel)
• Assisting Engineers and Technical Officers in maintenance work
• Supervising contractors and ensuring compliance with safety standards

What you'll need to succeed

The successful candidate, should have;

• Diploma/NITEC in Electronics Engineering
• Knowledge of Instrumentation and control systems
• 2 years of experience in the Power Plant or Oil and Gas industry (preferred)
• Self-driven and team-oriented with a positive work attitude
• Availability for standby and emergency calls
• Strong safety mindset and good workplace safety behavior
• Willingness to be part of the CERT team and participate in emergency responses

What you'll get in return

• Joining a company that is at the forefront of our industry
• Being part of a collaborative and progressive team
• Contributing to a company committed to making a positive impact on the environment and society

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

Job Profile Summary:

The Wealth Protection Specialist will assist bank partner in growing the bancassurance space. You will collaborate closely with bank stakeholders to deliver customer centric recommendations focusing on health and protection needs of the bank customers and build strong and long-term customer relationships.

Job Description:

• Establish and define the customer’s protection needs
• Analyze customer financial situations to identify opportunities for recommendations and mitigate risks
• Foster and enhance relationships with customers, with focus on Health & Protection products to complement the customers' existing protection portfolio.
• Liaise with internal departments on policy fulfilment
• Achieve channel bancassurance targets in partnership segments through telemarketing and referrals

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Able to multi-task and meet tight deadlines
• Good presentation and negotiating skills
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience:

• 2 years of relevant experience in bancassurance or telemarketing
• Possess CFMAS, M9, M9A, M5, and HI certifications

Education:

• Degree/Diploma in Business or related fields of study

Language:

• English

• Working Days: 5.5 Day A Week (Monday – Friday), Saturday need work half day (can claim OT)
• Working Hours: 8:30am -5:30pm
• Office at City Hall, working at site (Island wide, depends on project)
• Salary: $4800 - $6200

Requirements:

• Must hold a valid registration with MOM as a WSH Officer and with NEA as an ECO.

Responsibilities:

• To assist the Project Manager in implementing the safety management system to ensure staff and workers work in a safe and healthy environment.
• To assist the Project Manager in implementing the permit to work system and to stop & report to the project manager any incompatible works relating to the same.
• To act as the secretary of the Project WSH Committee and chair the meeting such that the staff and subcontractors are aware of the site activities and the required actions.
• To assist the Project Manager in complying with the WSH Acts and Regulation.
• To conduct periodic safety inspection to verify level of safety compliance so that the safety standards are constantly improved.
• To ensure site compliance with statutory safety requirements and in-house safety rules and regulations and to report any deviations to the Project Manager for management consideration.
• To recommend to the Project Manager any necessary corrective measures to be taken on safety non-compliance and deviations to enhance the site safety.
• To update site management on any new or changes to current statutory safety requirements and take the necessary actions.
• To investigate any accident/ dangerous occurrence/ incident and recommend corrective measures to prevent recurrence.
• To liaise with officers from MOM/NEA /PUB on matters pertaining to safety, mosquito breeding, ECM etc and take the necessary action for their comments.
• To conduct safety training and organise safety promotional activities.
• To ensure safety documentation is kept current and ready for MOM, NEA or ISO Audit.
• Carry out the works assigned for compliance with requirements of ISO 9000, ISO 14001 and OHSAS 45001
• Be involved in the evaluation of risk assessment and plan, manage and review Management Programmes.
• Be involved in all the sub-con safety and health matters pertaining to the site.
• Prepare and submit the site environment control Programme and ensure that the staff and workers are aware and understand the intention.
• Inspect the site to ensure that all facilities and equipment relevant to the maintenance of the environment health are in working condition.
• Assist the authority to investigate outbreaks of infectious, vector-borne disease.
• Organise campaigns, training course to develop and sustain the interest of workers in maintaining good environment health standards.
• To assist the Project Manager in the management of the workers e.g. their courses, reporting sick, home leave, accommodation.
• To assist in achieving the safety standards required by the site’s developer.
• Be involved in safety aspects for planning of activities that are in view of the public or in area that the public uses.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Purpose

You will be responsible for the planning, organizing and executing audits for the Great Eastern Group of Companies. Being part of the Audit team, you will need to provide an independent and objective assurance to improve the Group’s operations.

The Job

· Ensures coverage of relevant regulatory requirements and recommends improvements to corporate policies, procedures and practices;

· Leads or participates in the planning for each audit assignment to ensure performance of audit assignments, quality of reports and timeliness of deliverables;

· Develops audit plans and programs. Ensures that these documents are up-to-date and suitable to the current operating environment of the auditee;

· Ensures timely reporting of findings, risks and recommendations for auditee’s response and finalisation of report to AC (Audit Committee);

· Leads or participates in other ad-hoc assignments including special projects and investigations;

· Assists in the follow-up with auditees on outstanding audit findings through the issuance of Audit Tracking Report and verification of resolved findings;

· Ensures that audit operating standards and procedures are observed, and requirements of the Quality Assurance Review are met;

· Assists in the administration of Group Internal Audit and ensures effective and efficient usage of the Department’s resources;

· Assist the Head of Internal Auditor in ad-hoc assigned non-audit responsibilities (if any); and

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Degree or Masters in Business / Finance / Economics / Other related

· At least 6 years of experience in the financial industry related to financial institution’s asset management such as asset-liability management, investment management or financial risk management.

· Familiar with the regulatory requirements specific to Investment, including MAS Notice 125;

· Experienced in investment asset analysis and usage of systems such as Eagle investment system;

· Strong report writing, communication and presentation skills;

· Analytical, independent and a good team player;

· Committed and able to interact well with all levels of staff;

· Proficient in oral and written English;

· Able to travel overseas when required (once/ twice every quarter); and

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary:

The role of the Distribution Surveillance Officer reports to the Lead, Distribution Audits and Surveillance. The candidate is required to support the Distribution Monitoring team in driving the analytics capabilities and insights to better identify emerging Distribution risks.

The candidate will also support the Lead, Distribution Audits and Surveillance in monitoring the trends of complaints, investigations key compliance risk indicators and sales metrics, which will be reported back to the different Governance Committee(s) in the form of regular MI reporting.

Job Description:

Distribution Monitoring

• Administer the firm-wide market conduct risk framework to better manage Distribution market conduct risks.

• Leverage analytics capabilities and insights to better identify emerging Distribution risks. This includes monitoring trends of complaints, investigations key compliance risk indicators and sales metrics.

• Engage and conduct trainings with distribution channels to discuss and create awareness on market conduct and sales compliance issues.

• Undertake social media scanning and monitoring to identify online postings that are not in compliance with regulatory or Company requirements.

• Provide regular MI reporting to Governance Committee(s) relating to market conduct, fraud and sales metrics.

One Sanction Framework

• Maintaining the central depository of any issuance of meted sanctions in PACS through the One Sanction Framework.

• Handling any internal or external queries relating to One Sanction Framework and Police Orders/Prohibition Orders from the Police or MAS.

Distribution Audits

• Conduct agency reviews to assess Prudential Supervisors' compliance with supervisory competence standards in accordance with MAS / LIA Guidelines.

Others

• Undertake ad-hoc tasks, projects or reviews as directed by Head of Distribution Monitoring or Head of Distribution Business Partner.

Who we are looking for:

Competencies & Personal Traits

• Self-motivated and driven

• Analytical and attentive to details

• Basic understanding of the insurance industry and operations

• Basic knowledge of regulations and industry guidelines applicable to the insurance/financial industry such as Insurance Act, Financial Advisers Act (FAA) and its subsidiary regulations, Monetary Authority of Singapore (MAS) regulations, Central Provident Fund (CPF) Board regulations, Life Insurance Association (LIA) guidelines

Working Experience:

• Preferably 1-2 years of experience in a compliance role in a financial institution or similar

• Preferably with experience in dealing with Distribution functions

Professional Qualifications:

• Preferably with Insurance-related certifications (e.g. FLMI (LOMA), CMFAS Module 5, 9, 9A & Health Insurance)

Education:

• Degree, preferably in Business, Insurance or Finance related fields Language:

• Strong command of the English language

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you will drive recruitment activities for Agency Division and provide guidance to Agency Leaders. As part of this dynamic role, you will report to the Recruitment Cluster Head and work closely with Agency Division to drive growth in the agency force, bringing in quality and productive Financial Consultants. You will also be responsible for the selection and development of quality Financial Consultants, through a systematic onboarding process to inculcate them with best practice behaviours.

Job Profile Summary:

In this role, you will drive recruitment activities for Agency Division and provide guidance to Agency Leaders. As part of this dynamic role, you will report to the Recruitment Cluster Head and work closely with Agency Division to drive growth in the agency force, bringing in quality and productive Financial Consultants. You will also be responsible for the selection and development of quality Financial Consultants, through a systematic onboarding process to inculcate them with best practice behaviours.

Job Description:

• Drive manpower growth through identified key performance indicators.
• Provide guidance, support and direction to Agency Leaders to achieve monthly and yearly targets in line with the company’s plan in areas of recruitment and retention, and to ensure alignment with the company’s strategies.
• Identify and lead recruitment related projects/initiatives that support Agency Division in driving manpower growth.
• Work closely with Agency Leaders in identifying quality Financial Consultants through the use of selection tools and other qualitative assessment techniques including interviews.
• Oversee the systematic onboarding of new Financial Consultants through various company initiatives to develop the right foundation and positive behaviours.
• Set and track the expected standards for new Financial Consultants, and ensure that they adhere to these standards in order to build longevity in the career.
• Identify and encourage Financial Consultants who aspire to progress towards a career in agency management.

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Good presentation and negotiating skills
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience:

• Minimum 3 years of relevant experience with Distribution Management or recruitment activities

Education:

• Degree in business or related fields of study

Language:

• Strong command of the English language

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Purpose

Are you passionate about connecting customers with products that meet their needs? Join Great Eastern as a Product Specialist, Telemarketing, where you'll have the opportunity to market personal line products to OCBC customers through outbound efforts and provide exceptional service for inbound sales inquiries.

You will also take charge of achieving sales goals and finding new ways to grow your customer base with cross-selling and up-selling strategies.

The Job

• Achieve sales target KPIs, call quality and operational standards;
• Identify opportunities for cross-selling and up-selling;
• Handle and follow up with customer enquiries with confidence;
• Convert leads provided by the bank to sales through telemarketing activities;
• Ensure calls are conducted with full adherence to regulations and in line with Quality Assurance standards;
• Liaise with internal departments on policy fulfillment;
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Confident communicator with excellent verbal and written skills
• Comfortable with outbound calls and stakeholder interactions
• Strong persuasion and negotiation skills
• Patient and resilient to handle rejection and objections
• Independent, organized, and positive worker with excellent interpersonal skills
• Good team player with ability to multitask and meets high service standards;
• Proficient in Microsoft office and able to mulit-task to efficiently reply to enquiries; Meticulous in documentation and fulfillment work
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.
• Minimum GCE ‘O’ Level / Diploma;
• Relevant insurance certifications such as BCP, PGI and HI will be preferred;
• Prior experience in the insurance industry will be advantageous;

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.