Sr Manager, Membership & Quality Management

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Senior Manager, Membership & Quality Management is a critical leadership position that will play a critical role in delivering the value provided by Star Alliance to the member airlines. This position requires a seasoned professional with a strong background in commercial, operational, and technical functions within the airline industry.

Job Summary

Membership

• Manage the Star Alliance Membership Portfolio of Full Star Alliance Members, Connecting and Intermodal Partners.
• Manage the implementation of business objectives and governance guidelines into day-to-day processes with the members.
• Prepare and conduct the Membership Liaison and Quality Committee, a key governance forum
• Management of Expert Communities in cross-functional business areas (Data analytics, Marketing/Brand, and commercial functions)
• Coordinating the full lifecycle management of Star Alliance members, from new carrier integrations, lifecycle, and exits of members.
• Planning membership entry and exit projects.
• Develop, implement, and maintain collaborative working procedures between Members and the Star Alliance management organization.
• Manage and develop the intra-alliance collaboration tools (Today: StarDesk), including Vendor, IT, procurement, implementation, and lifecycle management.

Business Development

• Manage the overall implementation of business-related compliance requirements for the Star Alliance Members.
• Manage the implementation and distribution of the annual release & publication of Star Alliance Core Values & Standards and the Customer Reference Guide

Quality Management

• Continuously monitor compliance adherence by Star Alliance members through central measurements and annual audits.
• Conduct the planning, organization, reporting and follow-up of member airline audits and passenger journey inspections.
• Continuous review and improvement of the Core Values & Standards, compliance management, and audit concept.

Your Profile

• University business degree, or equivalent.
• Minimum 5 years of relevant professional experience.
• Overall knowledge of the airline & aviation industry in strategic areas, airline corporate functions, quality management, and airline-industry related business functions.
• Advanced knowledge of airline partner and alliance management structures through all levels of collaboration.
• Effective communication and experienced in partner relationship management.
• Competent in negotiation and conflict management.
• Able to cope with time pressure, ability to work with speed, independently and in teams.
• Highly organized and self-motivated to meet critical deadlines by balancing and prioritizing multiple tasks.
• High service philosophy and professional working attitude with attention to detail and excellent follow-through.
• Excellent interpersonal skills & ability to interact appropriately with all levels of the organization.
• Experience in multiple stakeholder management an advantage.
• Able to travel worldwide.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders.

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

Job Profile Summary:

You will provide sound insurance and reliable financial advice to bank customers by analyzing their financial needs and exceeding their service expectations. FSCs are also to maintain a strong rapport with the bank partners and grow and strengthen relationship with bank customers.

Job Description:

Provide sound & reliable financial advice to bank customers:

• Stationed in bank branch to provide financial solutions to customers
• Establish customers' financial goals
• Determine their current financial situations to identify any shortfalls
• Develop wealth management strategies to plan for their future
• Customize solutions for individual needs and regularly review financial plans
• Be a financial solutions provider who provides affordable solutions and options to help customers achieve their financial goals
• Act as financial coach to provide guidance on saving

Maintain strong rapport with bank partner:

• Work closely with branch staff to provide innovative product solutions to address customers’ health protection and long-term savings and investment needs
• Develop & grow the business portfolio with bank partner to achieve premium growth & underwriting profit objectives

Grow & strengthen relationship with customers:

• Foster and enhance relationships with partners’ customers, with special focus on Prudential range of insurance products to complement the customers' existing financial and investment portfolio
• Provide quality, efficient after sales services

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Possess strong leadership qualities and a mind towards excellence
• Analytical and strong problem solving abilities
• Dynamic individual who strives in fast moving environment

Working Experience

• Minimum 1 year of relevant working experience in insurance

Education

• Degree in Business relevant fields of studies

Job Responsibilities:

• Provide effective support and assistance to the Team Leader / Deputy Group Head in the daily operations of the Operations Control Group (OCG) mainly Account Services, Credit Limit Setup, Audit Confirmation & related Customer Services.
• Process transactions / requests in compliance with the Bank's Policy & Procedures, Head Office Rules in alignment with the local and related overseas laws and regulations. End-to-end understanding in terms of Controls associated with transaction / request processing must be robust.
• Observe the rules and regulations of the Compliance Manual of the Bank associated with the Anti-Money Laundering, KYC requirements, MAS regulations, etc.
• Participate actively with the Team Leader / Deputy Group Head in resolving operational issues, and manage change projects (including Business Analysis, support UAT planning & execution).
• Identify areas to improve the operational efficiencies (proactively contribute to Time & Cost Savings) and effectiveness (controls) of the Group, and propose and support the implementation of improvements of workflows & processes.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc. and resolve issues including handling customer / stakeholder's complaints and escalating all issues promptly.
• Participate actively in the various Business Continuity Plan Drills which are held regularly by the Bank and the local regulatory authority.
• Cross-train other colleagues within Team OCG to ensure there is sufficient back-up to cover each process from time to time.

Job Requirements:

• Degree in Banking & Finance or equivalent.
• At least 3-5 years of Banking experience in Corporate Banking. Exposure in managing Customer Account Setup, including Maintenance, Offboarding & issuance of Audit Confirmation, etc.
• Proficient in Microsoft Office with immediate Microsoft Excel skills.
• Possess critical thinking skills, and able to link diverse information to build a full picture and spot inconsistencies.
• Meticulous, attention to detail with a risk and control mindset.
• Good oral & written communication skills, strong inter-personal skills, and a strong customer service aptitude.
• Reliable team player, who is able to work with a diverse group of people.
• Keen and proactive learner.
• Effective time management skills, ability to work under pressure and meet cut-off times.

• Conduct timely inspections and/or verifications of incoming materials and assess line fallout.
• Make necessary quality decisions, determine the need for corrective action, and communicate with the Supplier Quality Engineer and Buyers.
• Sample materials following documented plans and procedures.
• Physically inspect materials using various tools such as micrometers, calipers, and feeler gauges.
• Ensure the calibration status of IQC tools and manage inventory control of IQC labels; initiate requisition orders when necessary.

Requirements:

• Nitec and above.
• At least 2 years of Quality Inspection experience.
• Capable of comprehending written instructions, including procedures, specifications, and blueprints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

In this role, you are required to have a flair for language and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time. Your primary role is to deliver an awesome customer service experience to our customers through email communication and online chat. Feedback received is to be handled with urgency and care to provide an outcome that is both fair and satisfactory. You need to have the ability to drive escalations through defined process to resolution.

You must have the passion to provide outstanding customer service quality and be able to embrace change positively. You must be interested to participate in the various email resolution techniques such as making outbound call to internal or external customer to resolve and be proactive to provide ideas as to how we can match our email resolution with the constant development in digital/communication media.

Job Description:

• Manage the day to day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response in a timely manner
• Meet SLA of 90% email resolution within 5 working days
• Work with different business units to provide a one stop solution to the customers
• Resolve feedback or issues raised by customers or sales representatives
• Provide reports and analyse email to streamline and work with team lead to improve on the SLA and be involved in the emails reduction initiatives.

Who we are looking for:
Competencies & Personal Traits:
• Strong command of the English language (spoken and written)
• Analytical and self-motivated
• Resourceful and resilient
• Effective in problem solving
• Fast learner

Working Experience:
• At least 2-3 years of experience in a Financial Institution and in a customer service role
• Knowledge in Lifeasia, CRM, communication tools and financial products is an advantage

Education
• Degree/Diploma holder in any discipline

Language
• English

Job Descriptions:

• Regularly perform checks on food safety, hygiene, quality, processes, and adherence to Halal requirements in production, supply chain, and logistics.
• Prepare and manage documentation related to food safety, hygiene, quality, and processes.
• Conduct daily site walks throughout the facility.
• Check retention samples regularly.
• Collaborate with the microbiological laboratory for sample collection and lab reports.
• Ensure timely follow-up with Procurement on investigations and corrective actions concerning raw material complaints or customer feedback.
• Assist in internal audits and support external audits
• Prepare and liaise with warehouse team on export procedures e.g. placement of temperature data logger device.
• Perform basic troubleshoot and liaise with external vendors for routine servicing and issue follow up
• Provide support to customers’ request / feedback e.g. questionnaire, product specification, shelf life lab test reports.
• Preparation of training materials e.g. photos, attendance sheet, assessment.
• Coordination with HODs on training schedule.
• Any other duties assigned by QA manager

Job Requirements:

• Candidate must hold at least a Diploma, Advanced/Higher/Graduate Diploma in Food & Beverage Services Management, Food Technology/Nutrition/Dietetics, or equivalent.
• Required skills: Computer Literacy, MS Excel, MS Word.
• A minimum of 1 year of working experience in the related field is necessary for this position.
• Relevant experience in the Food & Beverage industry is advantageous.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Security Penetration Lab Team at ByteDance

The team is missioned to build infrastructures, platforms and technologies, as well as to support cross-functional teams to protect our users, products and infrastructures. In this team, you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in building scalable and secure-by-design systems and solutions. Our challenges are not your regular day-to-day technical problems; you'll be part of a team that's developing new solutions to new challenges of a kind not previously addressed by big tech. It's working fast, at scale, and we're making a difference.

Responsibilities

- Continuously design and conduct penetration testing to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and nonrepudiation standards in the staging/production environment.

- Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.

- Certify infrastructure components, systems and applications that meet security standards.

- To identify risks and actively take ownership to resolve any potential project issues.

- Conduct technical security reviews for any new products and feature requirements.

- Provide security engineering support to product teams to help identify potential security flaws in the early stages of SDLC.

- Collaborate closely with other parts of the security team and product teams to design defense-in-depth controls that limit attackers' ability and improve our security postures.

- Continuously conduct security research and strive to innovate.

Qualifications

- Background in Computer Science, Computer Engineering, Information Systems or other STEM disciplines.

- Strong knowledge in some of these various disciplines: web application security, mobile app security, cloud security and thick client security.

- Solid experience in writing and reviewing code in at least one of the following programming languages: JavaScript (Node JS), Go, Python, Java, C++, Rust.

- Good project management skills and focused teamwork.

Preferred Requirements

- CTF players, live competitions and hacking events experience.

- CVEs (excluding vulnerabilities such as XSS, CSRF in random CMS) are preferred.

- BugBounty experience with reputable statistics in HackerOne, BugCrowd etc.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Prepare, setup and qualify machines before shipping out from factory to customer.
• Support site service as to when required.

Requirements:

• Diploma in Mechatronics
• At least 2 years of working experience in mechanical/electrical control system.
• Good understanding of machinery automation with electrical, servo, sensor, pneumatic system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our Technology Assurance professionals play an important role within Assurance. As companies continue to digitise and automate more aspects of their business, performing high-quality audits and providing other assurance services require deeper capabilities with specialised knowledge of auditing technology. Services provided include Financial Audit IT, other assurance services such as System and Organisation Controls Reporting (SOCR) and Agreed Upon Procedures (AUP), and expanded assurance services such as pre-implementation assessments, readiness engagements and ISO certification services as well as integration with other Assurance competencies.

The opportunity

You will develop valuable skills for your entire career. You will also work with tomorrow’s business leaders and gain hands on best practice experience. The objective of our technology assurance services is to provide clients with a reliable overview of their technology risk landscape. Our solutions can be used by our clients to build confidence and trust with their customers, the overall market and when required by regulation or contractual obligations. 

Your key responsibilities

As a Senior / Associate within the Technology Assurance team, you will:

• Participate in multiple client engagement teams and other related activities. Engagements focus on the assessment and/or evaluation of Information Technology (IT) systems and the mitigation of IT-related business risks. Engagements may be either assurance/other assurance (attestation) and/or extended assurance in nature and vary considerably in size and complexity
• Serve as a fieldwork leader to assist clients in employing proper information systems, resources, and controls to maximise efficiencies and minimise risk
• Work with client personnel to analyse, evaluate, and enhance information systems facilitating the business internal control process, and will assist clients and other Technology Assurance professionals in performing information technology control and security engagements
• You will also play a central role in leveraging data and analytics tools to deliver high-quality audits by:

- Working with the audit teams to devise and execute detailed analytics plans based on the broader audit strategy
- Utilizing analytics tools and techniques, analyze large volumes of data to identify anomalies and patterns that suggest potential areas of audit risk
- Integrating audit analytics findings into the overall audit approach and to present these findings to the client

Skills and attributes for success

• Collaborate with other members of the engagement team to plan the engagement and develop work program timelines, risk assessments, and other planning documents
• Work with the engagement team to document the business processes dependent on information technology
• Serve as a fieldwork leader by directing the daily progress of fieldwork, informing supervisors of engagement status, and managing staff performance
• Demonstrate and apply a thorough understanding of complex information systems
• Use knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues, and communicate this information to the engagement team and client management through written correspondence and verbal presentations
• Demonstrate and apply strong project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services
• Proficient in analytics tools like Alteryx, SQL and Power BI, as well as familiarity with more traditional tools such as Excel etc
• Have a strong understanding of financial and non-financial data, and its applicability in the audit process
• Ability to simplify complex data and communicate results clearly to non-technical audiences, both in writing and through visualizations
• Be a strategic thinker that can see beyond the data and understand how analytics fits into the bigger picture of an audit engagement and the overall assurance process

To qualify for the role, you must have:

• A recognised university degree in accounting, business, computer science, information technology, engineering, mathematics or other relevant discipline
• Willingness to travel on overseas assignment as the need arises
• Project management skills
• Strong written and verbal communication skills and presentation skills
• Leadership, teamwork and client service skills
• Demonstrated integrity within a professional environment

Ideally, you’ll also have:

• Relevant certifications such as CPA, CA, CISA, CISSP, CISM, CBCP, CIA, CIPP, CGEIT
• Prior experience in performing data analytics in an audit, risk management, compliance, or related role

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

We are looking for passionate leaders with strong vision and a desire to stay on top of trends in the risk industry. If you have a genuine passion for helping businesses achieve their full potential, this role is for you.

about the company:

Our client specializes in offering engineering design and consultancy services to facilitate oil and gas extraction and offshore exploration endeavors.

• Salary Range: up to $12,000/month + Completion Bonus
• Duration: 24 months contract

Job summary:

Lead a team of Supplier Inspection Coordinators to ensure the quality of procured equipment aligns with PO requirements. Establishing project-specific processes and serving as a central contact for client, Project Procurement Manager, and Project Quality Manager on supplier quality matters.

Responsibilities:

• Facilitate effective communication with clients, suppliers, and stakeholders on inspection matters to ensure project quality compliance.
• Manage the Supplier Inspection Management Plan (SIMP) for streamlined inspection coordination.
• Oversee the timely handling of Notice of Inspections (NOIs) and inspection reports from Third-party inspectors (TPIs) through package Supplier Inspection Coordinators (SICs).
• Review supplier bids and contribute to technical bid evaluations.
• Provide input to Inspection & Test Plans (ITPs) and other supplier-related Quality Assurance/Quality Control (QA/QC) documents to support SICs in document review.
• Resolve inspection process issues by collaborating with SICs, Package Managers, Package Engineers, and the Procurement team.
• Identify and mitigate potential risks in the supplier inspection process with Supplier Quality Management (SQM).
• Develop and manage inspection budget plans and forecasts.
• Monitor Notification of Inspection (NOI) tracker, IRC register, Ex inspection register, etc., for accurate Key Performance Indicators (KPI) data reporting.
• Ensure readiness for Factory Acceptance Tests (FAT), Pre-Release Readiness Reviews, and Inspection Release Certificate (IRC) issuance.
• Plan and execute Ex-inspections and other Inspection Test Records (ITR) inspections according to project expectations.
• Timely identification, issuance, tracking, and closeout of supplier Non-Conformance Reports (NCRs).

Requirements:

• Degree/Diploma in Mechanical or a relevant Engineering discipline.
• Minimum of 7 years of experience in onshore/offshore Oil & Gas or FPSO operations.
• Mandatory certifications: CSWIP/AWS, ISO 9001:2015 Lead Quality Auditor.
• Familiarity with international material standards, pressure/process piping and vessel codes, building structural and electrical codes, NDT, welding procedures, and ASME/ANSI codes.
• Proficient in Welding Inspection/Non-Destructive Testing methods.
• Working knowledge of quality assurance, quality control, Classification, and Certification processes.

If you are interested in the position , kindly send your CVs in to gracelyn.teo(@)randstad.com.sg or +65 98254517

We regret that only shortlisted candidates will be contacted

(EA: 94C3609/ R21101213 )

Key Responsibilities:

• Conduct credit checks in accordance with the company's Credit procedure, properly and promptly documenting the results.
• Handle and settle client complaints to guarantee that bills are paid in whole and on schedule.
• Use computers and various automated tools to locate and keep an eye on past-due debts.
• Convince clients to pay what is owed, setting up payment plans according to authority level and the clients' financial circumstances, and granting extensions of credit periods within one's own authority level or raising it as necessary.
• Keep track of customer financial information and the progress of collection operations.
• Sort and file mail as well as carry out various secretarial tasks include responding to mail, preparing reports, and keeping track of system data.
• Find delinquent accounts, contact consumers by phone or letter, and, in accordance with the established procedure, determine the reason(s) for any past-due payments. You should also review and validate the terms of any sales, credit, or service agreements.
• Determine the issues that clients are having with their accounts, respond to their inquiries, and counsel them on the best course of action and debt-repayment tactics.
• Oversee your own workload to make sure all SLAs and performance metrics are fulfilled.

Qualifications:

• Familiarity with a comparable credit control setting
• Power BI experience is strongly desired.
• Superior Excel abilities
• The capacity to uphold robust connections with both external clients and internal colleagues in order to fulfil rigorous deadlines
• Excellent written and verbal communication abilities

About the company
Our client is a global leading insurance company, where you will be a part of a dynamic team, heading up the credit control function.

About the job

• Part of the operations department, supervising the credit control functions.
• Collaborating with stakeholders to enhance operations and providing high-quality service delivery to clients.
• Managing Service Level Agreements (SLAs) with internal and external parties.
• Optimizing resource allocation for efficiency.
• Formulating credit control strategies.
• Assessing team performance and providing mentorship.
• Handling ad-hoc assignments and supporting projects.

Skills and experience required

• At least 5 years of credit control experience with some leadership experience in the insurance/reinsurance industry.
• Excellent communication, leadership, stakeholder management, and negotiation skills.
• Strong analytical and decision making skills

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Risk Control and Security Lead, you will be part of the leadership group for Ecommerce's Governance team and lead a team that is responsible for building, scaling, and monitoring business processes that detect and prevent fraudulent activities in various scenarios.

Responsibilities:

- Own and drive the Fraud & Loss operations team strategy and OKR;

- Lead, build and retain a team of high performing specialists in a fast paced environment;

- Direct day-to-day operations of fraud detection and mitigation areas;

- Identify vulnerabilities in current systems, policies, and products and take actions to mitigate emerging frauds;

- Anticipate risk and understand the trends of fraudulent activities in each local market and build intelligence systems to mitigate it;

- Utilise analytics to optimise existing fraud strategies, in order to improve precision and increase fraud detection rates;

- Drive continuous improvement in our antifraud processes to improve efficiency and achieve early detection of fraud

- Develop up-to-date subject matter expertise in fraud detection and prevention within your team;

- Engage with various business, product, technology, and security/risk stakeholders to solve risk problems at scale;

- Regularly produce high-quality fraud reports to summarize new trends and business impacts and present them to senior management teams.

Qualifications

- At least 5+ years of related experience in one of the following areas: Antifraud, Risk Management, Trust & Safety, ecommerce or Tech industry in general; Ecommerce experience is a plus

- At least 5 years of experience in a people management role;

- Excellent data visualization and storytelling skills; able to influence both technical and non-technical stakeholders;

- Detail-oriented, highly analytical, and strong project management skills;

- Ability to understand opposing points of view on highly complex issues;

- Strong ability to gather information from various online sources and community groups;

- Capability to draw actionable insights from datasets; knowledge of SQL, Python, or equivalent is a plus;

- Strong interpersonal skills with the ability to build relationships and effectively liaise with people at all levels;

- Prior law enforcement and/or prosecution experience a plus;

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ESSENTIAL FUNCTIONS

• Undertake assigned internal audits and consultancy projects to ensure the clients meet their financial, operational and compliance objectives.
• Involvement in sustainability-related secondary research and analysis; developing and drafting sustainability disclosure documents; assisting with client relationship management; and supporting in organising seminars/workshops.
• Coordinate project kick-off meetings and other planning activities to support the planning reporting process.
• Report on control deficiencies and make recommendations to mitigate risk and add value.
• Support the internal audit projects by identifying opportunities for improvement and reducing business risk through effective implementation and monitoring of controls.
• Use of data analytics and visualisation tools to identify patterns/trends in data sets and evaluate exposure to business processes.
• Engage and communicate with a variety of internal and external stakeholders.

ESSENTIAL QUALITIES

• Possess a Bachelor’s degree from an accredited college/university in Accounting, Finance, or other relevant fields.
• Minimum 1 to 3 years of relevant working experience in external/internal audit in a public accounting firm or commercial environment will be preferred. Fresh graduates will also be considered.
• Candidates with industry-related certifications such as CIA, CISA, CA/CPA, and CRMA will be added advantage.
• Excellent attention to detail and exhibit organisational and time-keeping skills.
• Have an analytical mind that can assess and evaluate risk as well as recommend solutions.Be able to work both independently and as part of the team by establishing priorities and meeting deadlines.
• Excellent listening, written, and verbal communication skills.
• High level of interpersonal skills in handling sensitive and confidential documents.

WHAT SETS US APART

• Learn how to use Data Analytics and Visualisation Tools for our engagements.
• Sharing on industry best practices (i.e., internal controls/ sustainability) and adding value to clients.
• Monthly training sessions on required technical skills.

ESSENTIAL FUNCTIONS

• Undertake assigned internal audits and consultancy projects to ensure the clients meet their financial, operational and compliance objectives.
• Involvement in sustainability-related secondary research and analysis; developing and drafting sustainability disclosure documents; assisting with client relationship management; and supporting in organising seminars/workshops.
• Coordinate project kick-off meetings and other planning activities to support the planning reporting process.
• Report on control deficiencies and make recommendations to mitigate risk and add value.
• Support the internal audit projects by identifying opportunities for improvement and reducing business risk through effective implementation and monitoring of controls.
• Use of data analytics and visualisation tools to identify patterns/trends in data sets and evaluate exposure to business processes.
• Engage and communicate with a variety of internal and external stakeholders.

ESSENTIAL QUALITIES

• Possess a Bachelor’s degree from an accredited college/university in Accounting, Finance, or other relevant fields.
• Minimum 1 to 3 years of relevant working experience in external/internal audit in a public accounting firm or commercial environment will be preferred. Fresh graduates will also be considered.
• Candidates with industry-related certifications such as CIA, CISA, CA/CPA, and CRMA will be added advantage.
• Excellent attention to detail and exhibit organisational and time-keeping skills.
• Have an analytical mind that can assess and evaluate risk as well as recommend solutions.
• Be able to work both independently and as part of the team by establishing priorities and meeting deadlines.
• Excellent listening, written, and verbal communication skills.
• High level of interpersonal skills in handling sensitive and confidential documents.

• Prepare, setup and qualify machines before shipping out from factory to customer.
• Support site service as to when required.

Requirements:

• Diploma in Mechatronics
• At least 2 years of working experience in mechanical/electrical control system.
• Good understanding of machinery automation with electrical, servo, sensor, pneumatic system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

In this role, you are required to have a flair for language and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time. Your primary role is to deliver an awesome customer service experience to our customers through email communication and online chat. Feedback received is to be handled with urgency and care to provide an outcome that is both fair and satisfactory. You need to have the ability to drive escalations through defined process to resolution.

You must have the passion to provide outstanding customer service quality and be able to embrace change positively. You must be interested to participate in the various email resolution techniques such as making outbound call to internal or external customer to resolve and be proactive to provide ideas as to how we can match our email resolution with the constant development in digital/communication media.

Job Description:

• Manage the day to day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response in a timely manner
• Meet SLA of 90% email resolution within 5 working days
• Work with different business units to provide a one stop solution to the customers
• Resolve feedback or issues raised by customers or sales representatives
• Analyse emails to streamline work processes, work with Team Lead to improve on the SLA and be involved in initiatives such as email reduction & chatbot.

Who we are looking for:
Competencies & Personal Traits:
• Strong command of the English language (spoken and written)
• Analytical and self-motivated
• Resourceful and resilient
• Effective in problem solving
• Fast learner

Working Experience:
• At least 2-3 years of experience in a Financial Institution and in a customer service role
• Knowledge in Lifeasia, CRM, communication tools and financial products is an advantage

Education
• Degree/Diploma holder in any discipline

Language
• English

In this role, you will perform a series of end-to-end policy transaction requests across the Shield Policy Management Team. As part of this dynamic team, you will report to a Team Lead and ensure that all requests are addressed promptly to ensure timely and seamless customer experience.

Job Descriptions:

• Process Shield end to end policy transaction requests in accordance to guidelines, service standard and quality
• Perform policy assessment and judgment on Shield policy changes
• Follow up with customers on Shield transaction requests
• Provide support and services to Financial Consultants on Shield Policy Servicing matters
• Identify internal process improvement opportunities for improving efficiency and customer centricity

Who we are looking for:

Competencies & Personal Traits

• Excellent communication, interpersonal and problem solving skills
• Highly motivated, results & customer service oriented
• Strong analytical and quantitative skills
• Proficient in MS Office

Working Experience

• Work experience in the insurance industry will be an advantage

Education

• Diploma/Degree in Business Administration/Management

Language

• English

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About Global Payments
The Global Payments team is building a platform to provide cross-border payment solutions for ByteDance's products and services, that are growing rapidly worldwide. We serve multiple overseas businesses within ByteDance, such as Advertising, Live Broadcasting, E-commerce , Games, etc.

The Risk Control and Compliance team in Global Payments is mainly responsible for overseas transaction anti-fraud, chargebacks, credit evaluation, merchant risk rating, anti-money laundering and other business scenarios. In addition, the team ensures the platform adheres to the requirements of International Credit Card Organization, local financial supervision, and customs.

Responsibilities:
1. Responsible for the architecture design, construction and optimisation of the global payment risk control & compliance system to ensure the quality and scalability
2. Responsible for the construction of decision engine, chargeback center, anti-money laundering system, data and model platform
3. Research the latest technological developments in the industry and work with engineers in the team to promote rapid development and efficient iteration of the business
Qualifications1. Bachelor's or Master Degree in Computer Science or a related field;
2. At least 3 years of experience and above;
3. Solid coding foundation in one or more programming languages (Go/ Python/ Java/ PHP/ C++);
4. Hands-on experience with data structures and algorithms;
5. Excellent system design capabilities, and familiarity with the principles and applications of databases, caches, and message queues;
6. Possess excellent logical thinking ability, good at problem solving and analysis;
7. Familiarity with big data tools such as Hadoop, Hive, Spark, Flink is a plus;
8. Experience in anti-fraud, anti-money laundering system is preferred

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Field Engineer

Salary: $4000 - $4500 + OT
Working Hours: 9am-6pm
Working Days: 5 Days [Monday - Friday]
Working Location: Bukit Batok Street

Responsibilities

• To Program KNX ETS program for upcoming projects
• To be able to handle electrical wiring and troubleshoot.
• To be able to handle project management on site.
• Able to coordinate with other sub-contractor on site for both lighting and lighting control system.
• To be able to operate 24/7 in the event of a maintenance contract project.

Requirements

• Higher Nitec in Electrical Engineering related field from a certified college.
• Certification in Electrical Technician field from an accredited institution
• Prefer 1 to 2 years’ experience in Building Automations
• Able to Identify and troubleshoot various electrical issues.
• Knowledgeable in lighting control systems
• Preferred Certificate of KNX Installer

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Develop and update automated test cases, test plans, and test framework to align with requirements and policy changes.
• Conduct a variety of tests, including manual, functional, performance, and exploratory tests, to support User Acceptance Testing (UAT).

Requirements:

• Degree in Computer Engineering or equivalent
• At least 3 years of experience of quality testing with hands-on automation.
• Proficient in CI/CD.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Description

1. Responsible for general engineering operation support as ASEAN HQ
2. Provide effective and timely services and supporting all scheduled projects
3. Provide sales support on technical specification & information, data, and drawings
4. Check quotation & clarify technical contents
5. Create and check of 2D & 3D CAD drawings
6. Provide consultation & offer workable solutions to help solving clients' concerns
7. Provide on-site technical assessment and engineering support
8. Give presentation and technical training both for internal staffs & clients
9. Provide support of investigation & reports of defective products
10. Provide technical support to workshop & internal warehouse
11. Business improvement activities

Job Requirement

1. Experience of working in manufactures, especially valves related companies is great advantage
2. Having good knowledge of valves and instrumentation is preferred
3. Possessing basic drawing skills and ability to understand structures by looking at drawings
4. Related experience in Process & Control or Instrumentation service industry is preferred
5. Familiar with Microsoft Office (Excel, Word, and especially Power Point)
6. Degree in Engineering related field
7. Person who is self-motivated, decisive & result-oriented, and capable of delivering effective and innovative solutions
8. Person who can demonstrate strong leadership, organizational, and planning skill
9. Person with good communication skill and customer-service mind

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 18944 Engineer Executive (Valves, Process Control, Instrumentation, West Area) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

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Morgan McKinley is Your Gateway to Career Success.

We are looking to hire a strong Program Manager for operational excellence, QC/QA and continuous irmprovements within global network of vendors.

Responsibilities:

• Focus is to process operational excellence, emphasizing continuous improvement and sharing best practices for consistent support across vendors and regions.
• Managed complex vendors, assessed current-state business processes, and drove metric improvements, ensuring standardization.
• Addressed top quality issues impacting the organization.
• Designed, built, and enhanced internal and external processes and systems to contribute to operational excellence and scalability.
• Influenced cross-functional teams on operational strategies and best practices.
• Championed change management communicated progress to stakeholders and collaborated effectively with cross-functional and cross-regional teams.
• Managed multiple responsibilities independently, prioritized efficiently, and met deadlines.
• Maintained comprehensive documentation, prepared reports, and presented to senior leadership and regulatory bodies.

Requirements:

• 8+ years of Project Management experience leading data-driven projects and leading complex projects independently
• Proven ability to communicate analysis results to technical and non-technical audiences.
• 4+ years of Excel experience and proficiency in data visualization tools like Tableau or Power BI
• Building relationships with global cross-functional teams and delivering impact through effective communication
• Adaptability to a rapidly changing environment and a goal-oriented approach
• Operating simultaneously as an effective tactical and strategic thinker
• Deep analytical skills with a strong risk acumen

Preferred Qualifications:

• 5+ years of project management or process excellence experience, preferably in Financial Compliance or Quality Control/Assurance in AML
• Professional certification such as CAMS or ICA
• Good working knowledge of AML and corporate compliance requirements, particularly in transaction monitoring, due diligence, and name screening
• Experience in a technology company, large financial institution, or IT consulting firmBackground in complex process design, implementation, and improvement
• Lean/Six Sigma expertise in a quality setting

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

• Prepare, setup and qualify machines before shipping out from factory to customer.
• Support site service as to when required.

Requirements:

• Diploma in Mechatronics
• At least 2 years of working experience in mechanical/electrical control system.
• Good understanding of machinery automation with electrical, servo, sensor, pneumatic system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

JOB DESCRIPTION

An established and long-standing manufacturing MNC is currently seeking for a Credit Control Executive to join their expanding team.

Reporting to the manager, the Credit Control Executive’s main responsibilities will include handling the full credit management cycle, and to handle full set of accounts, month-end closing, reporting and reconciliation.

Additionally, the Credit Control Executive will also be involved with forecasting cash collection, managing 3rd party credit limit, assist with credit adjustment, and manage trade tools like Bank Guarantee and Letter of Credit.

Successful candidates can expect to work in a fast-paced environment with plenty of learning opportunities.

REQUIREMENTS:

• Diploma in Accountancy, CAT, or equivalent

• Minimum 3 years of experience with credit management/credit control

• Experience with AP and AR

• Having experience in manufacturing industry is good to have

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.