Mon to Fri 8.30am - 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Role Purpose

Working with our multi-disciplinary Southeast Asia and regional team, we are seeking a resilience professional who can flexibly work across multiple consulting projects, including crisis management, business continuity, organisational resilience and security risk management to help our clients build secure and resilient organisations. You will understand corporate risk management culture, crisis management / business continuity industry best practices and standards and be comfortable advising and engaging at all levels.

Role tasks and responsibilities

• Conduct physical and technical security reviews and security risk assessments in line with industry good practice and standards (including ISO 31000:2018 and HB 167:2006).
• Help clients enhance organisational resilience through the development and delivery of crisis management and business continuity plans and training workshops.
• Provide technical expertise and logistical support to cross-functional teams engaged in solving complex client problems, including security strategy, governance and resilience projects.
• Engage in client meetings, interviews and facilitate training workshops and be the trusted adviser for security and crisis management related projects.
• Prepare detailed, high-quality reports and presentations and develop concise proposals tailored to meet and exceed client expectations.
• Lead local projects and support the crisis and security consulting team in the delivery of a range of regional and varying projects.

Experience

Essential

• Experience in a corporate/consulting environment working with multinational companies in Southeast Asia / Asia.
• Experience in resilience, crisis management, business continuity and/or security risk management.
• Strong verbal and written presentation and communication skills.
• Ability to build relationships with clients and other consultants globally.
• Experience in a multi-cultural environment and demonstrated cross-cultural awareness.
• In depth knowledge of operational conditions in Southeast Asia / Asia.

Preferred

• Project management skills and certification
• Basic knowledge of information security/cyber security
• Experience working in multi-disciplinary teams

Qualifications and Specialist Skills

Essential

• Significant professional experience in a related field (crisis management, business continuity, security, etc.).
• Completed a university degree in a relevant field, including, but not limited to, strategic and security studies, international relations OR currently undertaking related studies.

Preferred

• Project management experience and/or certification
• Business continuity management and crisis management specialist skills
• Qualifications in standards specific to business continuity management, and or security management (e.g., BCI/CBCP certifications etc.)

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are seeking Software Quality Assurance Engineer that strategises and delivers Whole-of-Government (WOG) secured infrastructure and services. Together with the team, you will be taking on exciting and challenging roles of delivering high quality and secure enterprise software solutions. This role we are hiring as a 3-year rolling employment contract.

A brief summary of your job responsibility:

• Create comprehensive, clear and well-structured test suites with test plans, test scenarios and test cases covering functional, performance and end-to-end testing.
• Develop, execute, and automate tests to ensure software quality in an Agile and Scrum software development environment.
• Define, track and report on testing and defect metrics.
• Identify software quality issues, investigate into defect root causes, and coordinate with team to resolve defects.
• Identify limitations of quality assurance process and innovate transformational solutions to improve the effectiveness and efficiency of software testing.
• Conduct research on modern software testing tools & methodologies and develop test automation framework.
• Drive continuous improvement in testing practices and tools.
• Leverage on DevSecOps to facilitate secure software testing and address bugs early in continuous development and testing cycle.

To succeed in this role, you will ideally have:

• Minimum 4 years of relevant experience in software/product testing is required.
• Detail-oriented with strong analytical and problem-solving skills.
• Motivated, self-directed, with good interpersonal skills and a collaborative team player.
• Proven work experience and knowledge of software quality assurance methodologies, functional/performance/security testing, testing tools, and processes, frontend and/or desktop testing.
• Knowledgeable of Agile software development methodology and secure software development lifecycle..
• Experience with programming languages such as C/C++, C# .NET programming, JavaScript, and Python scripting, would be an advantage.
• Experience with frontend/desktop automation software such as Selenium, SmartBear, would be an advantage.
• Experience with end to end testing of desktop products such as MS Office, VPN software would be an advantage.
• Professional certifications such as Certified Software Testing Professional (CSTP), Certified Software Quality Analyst (CSQA), would be an advantage.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience.

Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• Contract Staff enjoys the same benefits as Permanent Employees.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Description
We are seeking an experienced and highly motivated Healthcare Quality Manager to join our dynamic team to oversee and enhance the quality standards across our clinical and operational processes. This role offers a unique opportunity to work closely directly with the CEO and top-level management and contribute to the company's strategic vision within the healthcare industry. This role will be responsible for ensuring compliance with healthcare regulations, improving patient care outcomes, and optimising operational efficiency. The ideal candidate will bring a strong background in healthcare quality management, a passion for continuous improvement, and the ability to drive initiatives that ensure the highest standards of care.Develop, implement, and maintain quality assurance programs tailored to the clinical and hospital environment.
Collaborate with clinical teams, operational managers, and leadership to identify areas for improvement and implement evidence-based solutions.
Conduct thorough audits, inspections, and evaluations to ensure clinical processes adhere to regulatory standards (e.g., Joint Commission, CMS).
Analyse clinical data and operational metrics for trends and performance anomalies, driving quality improvements in patient safety and care outcomes.
Ensure the quality and efficiency of clinical operations, working closely with relevant teams to align with industry standards and patient care goals.
Provide detailed reports and direct feedback to executive leadership regarding quality metrics and clinical outcomes.
Oversee and audit clinical and operational quality, ensuring that all procedures meet healthcare regulations, standards, and internal policies.
Develop, implement, and monitor quality assurance and improvement plans across all departments.
Ensure compliance with all regulatory bodies (e.g., JCI, Ministry of Health) and maintain up-to-date knowledge of relevant regulations.
Lead the organisation in accreditation and certification processes, including preparation and follow-up on assessments.
Collect, analyse, and present quality performance data, providing actionable insights to drive continuous improvement.
Implement and track key quality performance indicators (KPIs) for both clinical outcomes and operational efficiency.
Facilitate training programs to ensure staff understand and adhere to quality standards and best practices.
Foster a culture of safety, quality, and compliance throughout the organisation.
Conduct regular internal audits to monitor compliance with internal and external standards and recommend corrective actions where needed.
Stay updated on industry trends and best practices in healthcare quality management to continuously refine and improve processes.

Requirements
A minimum of 6 years of proven experience in clinical operations and quality management, or similar role in the healthcare sector.
Strong knowledge of QA methodologies, tools, and regulatory standards applicable to healthcare.
Experience designing, implementing, and managing quality assurance programs in compliance with healthcare regulations.
Excellent communication skills with the ability to work collaboratively with healthcare professionals and influence decisions at a senior management level.
Strong analytical skills with a focus on data-driven decision making in clinical operations.
Familiarity with regulatory bodies such as the Joint Commission, CMS, and other healthcare compliance standards.
In-depth knowledge of healthcare regulations, quality standards, and accreditation processes.
Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable recommendations.
Excellent interpersonal and communication skills, with the ability to work collaboratively across teams.
Certification in Healthcare Quality (e.g., CPHQ, Lean Six Sigma, or equivalent) is preferred.
Strong project management skills with the ability to lead initiatives from conception to completion.
Familiarity with quality improvement methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma).

Benefits
Work in a diverse environment with people from over 10 countries
A generous leave policy
Work flexibility
Medical coverage
Annual Wage Supplement (Bonus)
Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
Birthday Leave (1 day)
Holidays off
Quarterly mental health day off
Mental health benefits (Premium access to our app!)
Work-life balance and employee wellness
Regular social events where we have non work-related fun

Apply for this job

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Mon to Fri 8.30am - 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24115

What will you do?

• Design and implement comprehensive test plans, test cases, test data and test scripts to ensure the quality of software products.
• Collaborate with Product Owners and stakeholders to define test objectives, scope and entry/exit criteria for testing phases.
• Perform system testing (e.g., functional and performance testing).
• Develop and maintain automated test scripts and tools.
• Review and analyse test results, identify defects and anomalies and work closely with the stakeholders to resolve issues.
• Continuously improve the software testing process by identifying areas for improvement in testing practices and tools.

What are we looking for?

• Strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology or related disciplines.
• At least 3 years of experience in software quality assurance testing.
• Strong knowledge of software testing methodologies, tools and processes.
• Experience with test automation tools such as Selenium or similar.
• Experience in performance testing tools such as JMeter or similar.
• Experience with programming languages such as Java, Python
• Experience in issue management and continuous integration tools such as Jenkins, JIRA, or similar.
• Familiarity with Agile development methodologies and experience working in Agile teams.
• Familiarity with cloud-based testing tools.
• Knowledge of security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong collaboration skills.
• Ability to work independently and as part of a multi-disciplinary team.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Acting on behalf of the client on a large-scale manufacturing facility
• Adopt client ways of working and systems and cover all functions; schedule, cost, risk, procurement and reporting.
• Engagement with client’s global team will be required
• Responsible for the direction and delivery of project planning outcomes within schedule, cost, quality and safety
• Responsible for developing and maintaining a project master plan and schedule to meet the project objectives
• Ensure adherence to best practice project management principles and managing the project delivery services
• Managing the overall project controls, planning & scheduling, cost management, estimating, risk management for the project
• Monitoring of project scope and deliverables including application of change management processes
• Managing the development, monitoring and controlling of the project schedule.
• Formulating and controlling of the project budget
• To develop a project control procedure to monitor the progress of project

(CENTRAL REGION) - Near Paya Lebar

Highlights:

• Construction industry background is a must
• Project cost control

Job Responsibilities:

• Cost control for WIP

• Liaise with external auditor on statutory audit

• Prepare audit schedules and handling queries

• Provide corporate secretary for tax filling of annual returns and tax enquiries

• Liaise with corporate secretary for preparing annual returns, resolutions etc

• Other accounting duties as require

Job Requirements:

• From Construction company
• Experience in handling cost control for project

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Responsibilities:

• Liaise with Project Manager and Lead Engineers to collaborate and collect progress updates
• Work with Clients on Cost Control Reports and Project Progress Reports.
• Work with Document Controller and Project Controller/Scheduler.
• Responsible for creating / managing / updating the project schedules in Primavera P6. Should also be aware of managing multiple baselines.
• Prepare regular progress reports & S-Curves as required
• Prepare monthly reports including Float/Gap analysis, Manpower Planning and Cost reports.

Job Requirements:

• Minimum 10 years’ experience in project planning/ scheduling/Project Controls Management. Experience in EPC company / Automation company is a plus.
• Should have knowledge about Cost Control mechanisms and reporting.
• Should be well conversant in Primavera P6.
• Should have a pleasing personality and good communication skills.
• Knowledge on Monthly consolidated reporting / Cost reporting is a plus.
• Resource Loading, Basis of Earned value method (EVM)
• Multiple baseline Preparation monitoring and S Curve Reporting
• Float Analysis & Critical path analysis.

Responsibilities:

• Liaise with Project Manager and Lead Engineers to collaborate and collect progress updates
• Work with Clients on Cost Control Reports and Project Progress Reports.
• Work with Document Controller and Project Controller/Scheduler.
• Responsible for creating / managing / updating the project schedules in Primavera P6. Should also be aware of managing multiple baselines.
• Prepare regular progress reports & S-Curves as required
• Prepare monthly reports including Float/Gap analysis, Manpower Planning and Cost reports.

Requirements:

• Have knowledge about Cost Control mechanisms and reporting.
• Be well conversant in Primavera P6.
• Have a pleasing personality and good communication skills.
• Knowledge on Monthly consolidated reporting / Cost reporting shall be a plus.
• Resource Loading, Basis of Earned value method (EVM)
• Multiple baseline Preparation monitoring and S Curve Reporting
• Float Analysis & Critical path analysis.
• Minimum 10 years’ experience in project planning/ scheduling/Project Controls Management. Experience in EPC company / Automation company is a plus.

Responsibilites:

• Liaise with Project Manager and Lead Engineers to collaborate and collect progress updates
• Work with Clients on Cost Control Reports and Project Progress Reports.
• Work with Document Controller and Project Controller/Scheduler.
• Responsible for creating / managing / updating the project schedules in Primavera P6. Should also be aware of managing multiple baselines.
• Prepare regular progress reports & S-Curves as required
• Prepare monthly reports including Float/Gap analysis, Manpower Planning and Cost report

Requirements:

• Should have minimum 10 years’ experience in project planning/ scheduling/Project Controls Management. Experience in EPC company / Automation company.
• Basic IT skills is required.
• Should have knowledge about Cost Control mechanisms and reporting.
• Should be well conversant in Primavera P6.
• Knowledge on Monthly consolidated reporting / Cost reporting.
• Resource Loading, Basis of Earned value method (EVM)
• Multiple baseline Preparation monitoring and S Curve Reporting

Job duties:

• Assisting company to achieve Greenhouse Gases emission reduction and sustainability initiatives
• Looking out for emissions reduction opportunities and renewable energy subsidiary
• Getting proposal for renewal energy initiatives including budget, estimated cost and potential savings in energy
• Aiding for government incentives and grant application relating to sustainable energy
• Dealing with projects to make sure sustainable energy initiatives
• Generating reports on the progress and effectiveness of implementing renewable energy measures

Requirements:

• Diploma/Degree in Environmental Science related courses
• Experience in Greenhouse Gases Control and its database management & analysis
• Understanding internationally recognised environmental reporting standard & Greenhouse Gases inventory management

Basic salary up to $5000

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

Job Description

-Leads team members in performing audit assignments

-Prepare working papers to document audit files and reports for review

-Be Responsible for planning, executing and documentation of audit fieldwork

-Document purpose, procedures and conclusion for all audit procedures performance

-Follow up on outstanding matters and findings independently

REQUIREMENTS:

-Degree in Accountancy (CPA)

-Proficient in Microsoft Especially Excel

-Sound Knowledge of Audit standards

-Meticulous, resourceful, independent as well as great team player

-Proficient in the English language

-Experience with Big Four accounting firms is a major advantage.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

(CENTRAL REGION) - Near Paya Lebar

Highlights:

• Construction industry background is a must
• Project cost control

Job Responsibilities:

• Manage full set of accounting operations and monthly closing activities

• Liaise with external auditor on statutory audit

• Prepare audit schedules and handling queries

• Provide corporate secretary for tax filling of annual returns and tax enquiries

• Liaise with corporate secretary for preparing annual returns, resolutions etc

• Other accounting duties as require

Job Requirements:

• From Construction company
• Experience in handling cost control for project

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The Role

You will be responsible for ensuring that all products, processes meet the established quality standards. The role involves monitoring the quality standards of our vendors, conducting quality checks on samples, implementing continuous improvement measures.

You will work closely with cross functional teams to ensure compliance with industry regulations and customer requirements, enhancing product reliability and customer satisfaction.

You will need the ability to be both hands on and quick to think on your feet when dealing with our network of Suppliers. This is an exciting and pivotal role in the Sourcing, Production & Quality team that requires a go-getter with a positive mindset, have initiative, as well as enjoy working in a fast paced environment. 

You should have / be

• Bilingual in English and Chinese
• Self-motivated to deliver results, keeping a curious, proactive and innovative mindset
• A good sense of timeline coordination and scheduling
• Ownership of task with a mission-focused approach
• Strong attention to details
• High learning agility
• Comfortable working with data, reporting information tools and technologies to simplify production tracking processes
• Great at maintaining multitasking and execution abilities under tight deadlines
• To embrace change, manage change with a positive outlook and taking business needs as a priority
• Actively promoting effective communication to facilitate and drive resolution with internal and external stakeholders
• A passion for fashion is a must, interest in sustainability is a plus

Key Responsibilities

1. Quality Assurance and Control:

• Develop, implement, and maintain quality control standards across all assortments
• Work with 3rd Party QC inspections to conduct regular inspections and audits of production processes to ensure compliance with quality standards
• Prepare washcare labels on time upon order placement
• Review and approve materials and products before shipment
• Prepare required QC files ready for inspection
• Monitor and evaluate production processes to identify quality issues and recommend corrective actions

2. Process Improvement:

• Analyse quality data to identify trends and areas for improvement
• Collaborate with cross teams & tea leads to implement process improvements and corrective actions
• Lead initiatives to enhance product quality, reduce defects, and minimize waste
  

3. Compliance and Documentation:

• Ensure compliance with industry regulations, company policies, and customer requirements
• Maintain accurate and up-to-date documentation of quality control procedures, reports, and certifications
• Prepare and present quality reports to team leads
  

4. Supplier Relationship Management:

• Conduct monthly catch up with vendors to share back on their performance
• Understand vendor constraints and bridge internal stakeholders
• Collaborate with vendors to ensure the quality of raw materials and components
• Conduct supplier audits and assessments
  

5. Team Collaboration and Training:

• Work closely with sourcing, production, product development & commercial teams to ensure quality standards are met
• Work closely with the customer care team to address customer complaints and ensure timely resolution of quality issues
• Train and mentor staff on quality control procedures and best practices
• Promote a culture of quality awareness across the organisation

• Diploma/ Bachelor’s degree in Quality Management, Apparel Merchandising, Garment Product development
  2-3 years of experience in quality assurance/control, preferably in Apparel & Fashion
• Strong knowledge of quality management systems (QMS) and industry standards such as ISO 9001
• Experience with Lean methodologies is a plus
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills

Key Competencies

• Attention to detail and a commitment to excellence
• Ability to work independently and as part of a team
• Strong organisational skills with the ability to manage multiple tasks
• Ability to handle pressure and meet deadlines

1. Flexible Work Arrangement

• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Mon to Fri: 8:30am to 6pm

Position Summary

Oversees the Quality Assurance team in the development and administration of internal and external regulations, protocols, and policies as well as creates and maintains test data, performs testing, and report results to ensure consistency

Responsibilities

Primary Responsibilities

• Ensure ALL processes and procedures comply to Client’s Standards and GMP requirements.

• Able to lead and drive Quality Awareness in Warehouse/Production Assembly with plans.

• Able to lead and drive for Quality Improvement and Root Cause Investigation for NCR/Customer Complaints to improve KPI performance.

• Lead GMP & GDP Audits for Production Assembly and Warehouse.

• Provide Quality Trainings for new or existing employees.

Qualifications Summary

Experience:

• Experience in ISO9001/GMP system. Experience in GMP/GDP/ISO audits.

• Leadership, multitask and energetic to strive for improvement.

Education:

• Min Diploma (at least 1 yr working exp in Manufacturing) OR with similar working experience

Skills:

Technical Skill Requirements

• Conversant in English for interact with external customers

• PC literate at basic levels

Behavioral Skill Requirements

• Self-motivated and able to work under pressure

• Good team player

Mon to Fri 8.30am - 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint