About Coupang Play

Launched in December 2020, Coupang Play is Coupang's OTT (over-the-top) service. Coupang Play aims to become the definitive destination for digital content. Backed by our strong Product and Engineering teams in Seoul, Singapore, and Mountain View — Coupang Play has been creating and optimizing the viewing experience for our customers.

Coupang Play is available on mobile devices, tablet PCs, smart TVs, and your preferred browsers. We are building a competitive content library that includes TV for children and all ages, movies, live sports, educational content, and more. Coupang Play also creates original content, catered specifically to our customers.

If you like to work backwards and solve problems for our customers, join us. We are committed to redefining how our customers enjoy digital entertainment as one of the fastest-growing OTT services in Korea.

Role Overview

Quality Assurance (QA) Engineers are responsible for assessing the quality of the product from the aspect of the specification, technical implementation, UI design, and performance, to providing meaningful feedback to other teams. QA Engineers are essential within Coupang Play as they are the gatekeeper for product releases. 

What You Will Do

• Participate in product design reviews and modify requirements
• Design test cases and test frameworks
• Document, track, and resolve software bugs or defects and provide meaningful feedback to the development team
• Interact with software engineers and product owners to develop a strong understanding of the project and testing objectives
• Deploy and maintain automated test environments
• Document, track and escalate issues as appropriate
• Work with engineering manager and designer to design testing strategies Design

Basic Qualifications

• Experience in Software Development Life Cycle on Quality Assurance
• 10+ years of experience in software engineering or tester, and experience in leading QA team
• Experience in automated testing tools (Selenium, Appium, AWS Device Farm, HeadSpin or related tools)
• 3+ years of experience in software QA engineering or SDET(Software Development Engineer in Test)
• Proven ability to manage and prioritize multiple, diverse projects simultaneously

Preferred Qualifications

• Able to work flexibly, independent, and self-motivated
• Experienced in Mobile Automation testing framework
• Experience with OTT, video streaming, multimedia products, and digital products
• Experience with API test tools (Postman or similar REST API related test tools)
• Basic knowledge of programming languages (Python, Javascript, Java, sql, etc.)
• Experience with CI/CD tools (Jenkins, Circle CI, Docker or related tools)
• Experience with performance testing tools (JMeter, Artillery, Load Runner or related tools)

Highlights

• 5 days’ work week
• Remuneration: $3000 - $4000
• Location: Outram Road (Nearest MRT: Dhoby Ghaut / Havelock)
• AWS & Performance Bonus

Purpose of the position:

Supporting the Secretariat and Governance responsibilities of the Association. To support the Executive Director in matters relating to governance and risk reporting, in ensuring compliance with legal and regulatory requirements, and in facilitating communication with the Board of Directors, National Committees and Members. To provide general support for the administration needs of the Orginazation National Office.

The Challenges:

Board Secretariat Support

• Organize and prepare board meetings, including agendas, minutes, and related documentation.
• Maintain Board records, resolutions, and corporate filings.
• Facilitate Board communication and coordinate Board and National Committee activities.
• Maintain accurate and up-to-date corporate records, including articles of incorporation, bylaws, and other legal documents.

Member Relations

• Manage the Association’s register of directors, officers, and members.
• Manage communication with Members of the Association, review applications for Membership and maintain the Membership database.
• Assist in the dissemination of annual reports and support the conference process at the Association’s Annual General Meeting and any Extra Ordinary General Meetings (EOGM) convened.
• Maintain all records relating to Membership.
• Work in consultation with Marketing Communications to promote Membership.
  

Enterprise Risk, Audit and Governance

• Undertake the Secretariat duties in supporting the Audit and Risk Management Committee, including the preparation of Agenda, reports, discussion papers and presentations, as well as in preparing minutes of meeting.
• Provide support to the (outsourced) internal audit and risk management functions and act as liaison between any appointed (outsourced) internal auditor/risk management consultants and YWCA.
• Monitor internal audit or risk mitigation plan and act as the coordinator for arrangements of meetings, discussions and follow-up with internal stakeholders.
• Coordinate follow-up on any reviews of internal SOPs, including overseeing the organizing of any BCP exercises.

Administrative Support of YWCA National Office

• Secretariat support to coordinate the meetings schedule for Executive Director.
• Coordinate daily dispatch and sorting of postal mail.
• Coordinate authorized signatories for documents.
• Manning of general hotlines.
• Manage centralized filing system and overseeing the archival of key documents.
• Liaise with Internal and External Stakeholders on the use of spaces, including managing any Tenancy and charging of room usage to internal stakeholders.
• Manage procurement and payment of office stationery, office equipment, refreshment and cleaning supplies for National Office.
• Supervision of office cleaning.
• Manage vendors, contractors, suppliers for procurement, quotations and building facilities management.
• Any other duties as may be assigned from time to time.

What it Takes:

• Minimum 3 years of relevant experience.
• Ability to handle sensitive and confidential information.
• Proficient in Microsoft Office, Word, Excel and Powerpoint.
• Strong governance mindset.
• Strong communications and written skills.
• High degree of multi-tasking and time management capability.
• Strong organizing and coordination skills.
• Meticulous and the ability to work independently with minimum supervision.
• Pleasant nature and strong service mindset.

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Talents@Work Pte Ltd (21C0501)

Joshua (R22107946)

*We regret to inform that only shortlisted candidate will be notified. Thank you

Duration: 6 Months Contract

Responsibilities:

• Testing reviews on the design and operating effectiveness of controls across key compliance risks (including Anti-Money Laundering, Investment Suitability, Cross Border and others)
• Developing policies and procedures that defines Quality Assurance test methodology.
• Experience in developing appropriate test plan in consultation with Risk and Compliance management.
• Experience in a compliance, risk and control and/or audit (internal, external) function

Requirements:

• Degree in Banking and Finance or related discipline with 4 – 5 years of related Private banking industry experience
• Familiarity with Singapore banking landscape and regulatory expectations on area of responsibility.

Email: [email protected]

** This Singapore-based position is opened to Singaporeans only.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

COMPANY DESCRIPTION

RESPONSIBILITIES

Degree in Accountancy or its equivalent

• Work closely with Process Engineer & Engineering team on QC requirements.
• Document inspection criteria and quality plan.
• Liaise with QA, Process and Product team on corrective action with quality issue.

Requirements:

• Diploma in Manufacturing /Quality Engineering or equivalent
• At least 2 years of experience in Electronics Product Manufacturing industry
• Good understanding IPC requirement in PCB, PCA & Cable Assembly, quality requirement of machining parts.
• Familiar with ISO 9001, 14001 & 45001

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Strategize and organize all project activities, including the preparation of drawings, documents, risk assessments, method statements, and more.
• Regularly visit project sites to monitor progress and promptly address any emerging issues.
• Collaborate closely with Service Engineers for on-site testing and commissioning, as necessary.
• Coordinate and oversee the work of subcontractors, suppliers, and other service providers.
• Create and maintain detailed project documentation, including progress reports, variation orders, Requests for Information (RFIs), and records for project closure.

Requirements:

• Min diploma in Mechanical Engineering or it's equivalent
• At least one-year related project management experience
• Proficient in M&E testing, commissioning and troubleshooting
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibility

1. Establish, update and sustain effective implementation of the plant’s Food Safety (ISO 22000), Quality (ISO 9001), HACCP, Organic, and Halal Management Systems and its PRP prerequisite programs, certified by 3rd party certification bodies.

2. Responsible to support operations (incoming quality, production deviation management, non-conformance trouble-shooting), ensure products released meet statutory and regulatory requirements.

3. Drive continuous improvement by applying 7 QC tools in trouble shooting, problem solving and identify root causes of investigating non- conformities originated from suppliers, operations, internal/external audits and customer /consumer complaints.

4. Ensure compliance to CCP, OPRP and Quality Control Points as defined, coordinate non-conformity processes, i.e. product on-hold, re-inspection of rework / disposal of stock, and final disposition conclusion.

5. Raise CAR internally and externally should non-conformance and complaint arise, follow-up and ensure timely closed out of complaint investigation reports and nonconformance CAR, corrective actions are verified for effectiveness and closure.

6. Laisse with government agencies / certification bodies, i.e. SFA, HPB, MUIS, on all matters on product registration or plant certification information

7. Design and execute trial in plant scale, validate test protocols for new product, packaging and equipment.

8. Establish, update and maintain product formulation and specification, review and verify nutritional information, sensory and shelf life for new / market products

9. Evaluate and review acceptability of raw material / packaging from new suppliers

10. Foster cross-functional collaboration within the company and partnership with suppliers and customers to solve quality and food safety issues in ingredients, materials, products and packaging.

11. Co-ordinate, control and verify change in improvement initiatives of systems and processes, to achieve cost optimization and comply food safety and quality standards.

12. Conduct internal audit activities, to verify operation activities meet HACCP, GMP, hygiene / sanitary, ISO 22000 and ISO 9001 requirement periodically.

13. As Master Document Controller, formalize documents for Food Safety and Quality document and records as per documented information procedure, maintain record keeping.

14. Provide training (GMP Hygiene, HACCP and Food Safety) to Operations and Production staff

15. Conduct incoming raw material check, in-process QC check and finished product microbiological testing, review QA/QC reports for accuracy and compliance.

16. Ensure Quality KPI are met for areas of responsible

17. Any ad hoc tasks assigned by superior, and able to perform superior’s roles and responsibilities during his/her absence

Functional Skills and Capabilities required

1. Timely response to meet internal and external customer expectations to ensure high customer service level and satisfaction.

2. Adhere to service level agreements with other functions in alignment with Company’s vision, mission, values, goals and objectives.

3. Familiar with ISO standards for Quality and Food Safety, ie QMS 9001, FSMS 22000, HACCP, PRPs e.g. 5S, GMP.

4. Capable to collect data, analyze statistically, propose actions for KPI improvement

5. Have strong written and oral communication skills and the ability to interface with individuals at all levels and functions of the business.

6. Work well in teams with others from diverse organizational functions and backgrounds as both a leader and an individual contributor.

7. Work independently with minimal guidance required, i.e. good time management planning/organization and decision-making skills.

8. Network with both internal and external suppliers, customers and stakeholders to foster collaboration, partnership and co-operation.

9. Quality and action orientated, resilience and dedicated team player

10. Systemic thinking and application of Quality tools in problem solving and providing solutions.

11. Provide coaching, feedback and counseling to supervisors and inspectors on functional skills, technical knowledge and behavior

Requirement

1. Degree holder in Food Technology, Food Science or related fields

2. Has minimum 3 years working experience, QA/QC in relevant industry is added advantage

3. Bilingual – English/Mandarin beneficial

4. Advantage to possess knowledge and experience in Statistical Process Control, visual board management and waste elimination

Key Requirements

1. Test Management Experience: Proven track record in test management, specifically for Data and Analytics projects. Experience in managing testing phases for large data platform migration engagements.
2. Power BI Expertise: Hands-on experience with Power BI for data visualization and analysis. Ability to develop and interpret complex reports and dashboards.
3. SQL and Database Knowledge: Proficiency in SQL, with a preference for candidates experienced in Databricks or Azure SQL. Understanding of database structures, theories, principles, and practices.

Key Responsibilities

1. End-to-End Test Management: Oversee all aspects of testing within large data platform migration projects, ensuring comprehensive coverage of data integrity, performance, and functionality.
2. Stakeholder Management: Liaise with business users and stakeholders to ensure testing objectives are aligned with business needs. Effectively communicate test progress, insights, and outcomes.
3. Test Strategy Development: Develop and document a comprehensive test strategy, detailing methodologies, tools, timelines, and resource requirements.
4. Reconciliation Strategy Preparation: Prepare a reconciliation strategy to ensure data accuracy and consistency post-migration. Implement checks and balances to validate data integrity.
5. Test Plan and Case Review: Oversee the creation of test plans and test cases, ensuring they are robust and cover all critical scenarios. Review and provide feedback for continuous improvement.
6. Test Team Management: Lead and manage a geographically distributed test team based in Singapore and India. Coordinate efforts, delegate tasks, and ensure efficient team collaboration and productivity.
7. Reporting and Analysis: Regularly report on test progress, challenges, and outcomes. Analyze test results to identify trends, issues, and areas for improvement.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Strong leadership skills with experience in managing cross-cultural teams.
• Excellent communication and interpersonal skills for effective stakeholder engagement.

What we offer you

Come for the distinctive experiences you have helping forward-thinking corporations, non-profits, and governments push the boundaries of digital innovation. Stay for the limitless learning opportunities that encourage you to master Microsoft and pursue big ideas. Enjoy ambitious growth for yourself as part of Avanade’s people-first culture with benefits like employee share purchasing, flexible work arrangements, a commitment to diversity and inclusion, and competitive pay.

For GDPR reasons, kindly submit your application via the link below:-

https://careers.avanade.com/jobsenus/JobDetail/Data-Test-Manager/72617

Breaking the bias through strength and growth.

https://www.avanade.com/en/blogs/inside-avanade/women-at-avanade/breaking-bias-strength-growth

How to have the tech career your want.

https://www.avanade.com/en/blogs/inside-avanade/avanade-spotlight/have-the-tech-career-you-want/

[What you will be working on]

As our Intern, you will be required to/your deliverables are:

• Process payments to suppliers and reimbursement to staff involved in overseas operations.

• Monitoring accounts receivables, fixed assets, and bank accounts at overseas centres.

• Review, assess and provide recommendations for the assigned area within the overseas operations system and business process review project. For example, an Intern may be assigned to review the current process from procurement to payment for EDB overseas leases that fall under FRS116.

Learning outcomes and other experiences available to the intern as part of the internship:

• Gain insights into overseas operations procurement and finance management

• Gain familiarity with SAP Concur and Workday

• Gain experience with system and workflow re-design project and project management skills.

[What we are looking for]

Requirements

• Singaporean/Singaporean PR

• Polytechnic students available for a full-time internship from March – June/July 2024

• Basic accounting knowledge

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a Quality Assurance Lab Technician to be part of their Lab Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Quality Assurance Lab Technician:

• Assisting in the research and development of Cement-based mortar formulations, including assessing alternative raw materials.
• Conducting tests on raw materials and finished products to ensure quality compliance.
• Validating product performance against industry standards and internal evaluation criteria.
• Ensuring products meet local regulatory standards.
• Providing manufacturing support, troubleshooting, and process improvement.
• Offering technical service, product trials, and training.
• Maintaining lab safety standards and workplace security.
• Any other adhoc duties as assigned

Requirements:

• Entry level are welcome to apply. Training provided.
• Experience with Dry Mixes is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Roles and Responsibilities

• Perform end-to-end UAT i.e. Plan UAT, document test scenarios, document and execute test cases.
• Establish a communication schedule to update sponsors, stakeholders, etc. on the progress of the projects.
• Facilitate meetings and interviews with process owners in gathering business requirements and communicating to the technology team.
• Support opportunities for process improvement and develop action plans and appropriate success measures.

Skills & Requirements

• Experience in handling Testing Projects
• Good understanding of software development Lifecyle and testing methodologies including SIT and UAT.
• Independent, meticulous worker with ability to slice and dice problem, structure his/her work, be creative and think out-of-the-boExcellent technical knowledge in MS Office Suite with the ability to conceptualize ideas / processes into professional MS PowerPoint slides
• Knowledge in automation testing is an added advantage.
• Familiar with change management lifecycle and agile methodology.

Purva Sholapurkar

EA Licence Number: 17S8727

Registration ID is R22109878

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

• Position :TempORARY Credit Control Officer
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): $13 per hour
• Duration : 4-6 MONTH CONTRACT
• Industry : Power Generation

Main Responsibilities:

• Handle incoming queries from general customers
• Liaise with customer on payment related matters
• Update payment to system
• Generates and check Financial reports
• Any ad-hoc duties assigned by executives

Requirements:

• Local diploma in Accounting/ Finance/ Business & above
• FULL TRAINING PROVIDED
• Proficient in Microsoft Excel, Word
• Knowledge of SAP would be advantageous

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

The School of Mechanical & Aerospace Engineering (MAE) invites applications for the position of Research Associate.

Key Responsibilities:

• Work on human-like traffic simulation, with the focus of modeling traffic behaviors from large-scale real-world datasets.​
• The work will involve traffic scene representation, behavior modeling with common sense and prediction, generating road layouts, initializing states of traffic agents, rendering in physical simulators, and experimental validation.

Job Requirements:

• At least have a Masters Degree in Mechanical Engineering, Robotics, Mechatronics, Automation and Control Engineering, Artificial Intelligence (AI), etc.
• Relevant working experience will be preferred.
• Strong background in autonomous driving, simulator, AI, and automation.
• Good communication skills and the ability to work independently and facilitate projects with minimal supervisiont
• Able to contribute to Journal/Conference papers with good presentation skills
• Able to plan and organize well and adhere to deadlines.

We regret that only shortlisted candidates will be notified.

• Conduct quality inspections and analyses on non-conforming (NC) and Return Merchandise Authorization (RMA) materials, and carry out initial investigations into the root cause of NC issues.
• Coordinate with internal and external parties to manage the handling of non-conforming (NC) and Return Merchandise Authorization (RMA) materials.

Requirements:

• Higher NITEC in Electronic/Electrical Engineering or equivalent.
• At least 2 years of handling NC and RMA experience in production/engineering semiconductor test facilities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Lead the commissioning and qualification processes for benchtop and process equipment
• Conduct qualification activities for analytical laboratory equipment, including HPLC and GC-MS.
• Author DeltaV recipes for system functionality.
• Develop MES (Manufacturing Execution System) recipes using platforms such as Siemens OpCenter / XFP, PAS-X, and Syncade.
• Conduct cleaning validation activities with a specific emphasis on CIP for pharmaceutical manufacturing equipment and processes.
• Develop and execute cleaning validation protocols, ensuring compliance with regulatory requirements and industry standards, especially in the context of procedures.
• Perform risk assessments and gap analyses related to CIP processes and equipment.

Requirement:

• Bachelor's degree in Chemical Engineering, Pharmaceutical Sciences, or a related field.
• Commissioning and qualification experience is a added advantages.
• DeltaV recipe authoring.
• MES recipe authoring (Siemens OpCenter / XFP, PAS-X, Syncade).
• Proven experience in cleaning validation within the pharmaceutical industry.
• Strong understanding of regulatory requirements, including FDA and EMA guidelines.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Conduct regular PLC and control system maintenance to optimize performance.
• Monitor system performance continuously to achieve maximum uptime.
• Coordinate projects for automation improvements, ensuring seamless implementation.
• Identify and troubleshoot system abnormalities, offering technical solutions.
• Initiate and lead continuous improvement projects for enhanced efficiency.

Requirements:

• Degree in Electrical Engineering or equivalent.
• At least 2 years experience in PLC & ELV system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Job Description

• Industry/ Organization Type: Chemical Distributor
• Position Title: QA cum Marketing Assistant
• Working Location: West – Tuas
• Working Hours: 5 days (Monday to Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 2200 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist in monitoring the implementation and continuous improvement of ISO Certification and Halal standards for all Company Group sites.
• Assist in developing SOPs, WIs & ISO-related documentation.
• To be involved in investigating customer complaints and non-conformance issues, providing effective corrective and preventive actions.
• To be involved in Internal and External Audits.
• To be involved in planning and conducting in-house training for staff.
• To consolidate data for reporting on quality/operation/sustainability data for internal meetings and Group Reporting for all Company Group sites.
• To be involved in marketing strategies as assigned by Management.
• To be involved as a committee member in any company events or CSR activities.
• Analyze, develop and execute marketing strategies on e-commerce platforms to transact the products with customers, and manage company websites.

APPLY NOW!!!

• Min Diploma in Chemical/ Technology/ Marketing or any related discipline
• Additional skillset in Marketing will be an advantage
• Training provided to inexperienced candidates

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66071 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Key Responsibilities:

• Perform testing of petroleum products, refinery intermediate, process and effluent water
• Conduct sampling and testing of gases and LPG streams
• Perform QC/QA work including calibration and maintenance of equipment
• Perform stock-taking and reordering of chemicals and consumables

Requirements:

• Diploma in Science & Technology / Engineering or NITEC in Chemical Process Technology / Chemical & Life Science

ESSENTIAL JOB FUNCTIONS

• Compile quality metric data required for management reporting and prepare sections of quality metric reports.
• SOP writing and issuance for site qualification and validation project as and when needed.
• Identify deviations and potential risks in manufacturing systems, processes and methods, and their possible causes.
• Implement validation processes to review systems, methods and processes utilised in manufacturing facilities.
• Access impact to validation for changes that occur during the project and define appropriate validation requirements and approach to meet these requirements.
• Identify potential compliance risk and gaps and recommend improvements.

EXPERIENCE REQUIREMENTS

• Min Degree in related specialisation
• More than 5 years QA experience in a Bio-Lifescience environment

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

Key Responsibilities

• Lead on the initiation and scoping of new projects.
• Coach and lead the business analysis team, determining the right approach for the team to take and evaluating this through the life of a project.
• Create a compelling case for change with a detailed business case, developing a consistent approach to business case development and tracking.
• Promote and encourage a highly collaborative, engaging, and inclusive working practice and culture within the team and throughout the organization.
• Manage stakeholder relationships, establishing and meeting of stakeholder objectives up to and including CXOs.
• Set the methods and standards for eliciting requirements, defining standards and quality targets whilst managing multiple stakeholder perspectives and expectations.
• Identify business problems/opportunities and define the most suitable approach to ensure that recommendations fit with strategic business objectives.
• Act as a recognized expert, continuously reflecting and challenging the team and creating an environment for success.
• Ensure customer needs are understood and met by the team. Apply strategic thinking in how to provide the best service for the customer.
• Provide business process design and documentation expertise, recommend business process and/or system improvements using formal and informal techniques. Lead the development and implementation of these improvements/new processes.
• Provide guidance and feedback on how to improve the quality of the business analysis team and ensure that changes implemented result in a positive customer outcome.

Experience

• 15+ years of experience building and developing business solutions
• 5+ years of experience in developing business analyst’s team
• Experience of working in an Agile environment – financial services background is preferred
• In depth understanding of Insurance, Insurance products, market and processes is advantageous
• Management and leadership of a team of 15+ business analysts
• A background of working on technical and non-technical projects from a lead BA point of view.
• Proven experience of developing a team of Business Analysts working across different areas such as resource management, succession planning and personal development.
• Target Operating Model (TOM) operational and procedure experience
• Extensive knowledge in development of detailed business cases, capturing benefits and benefits realization.
• Expert in business modelling and business process engineering.
• Extensive experience of planning and prioritization of demand to support the organization.
• Excellent communication skills knowing how to deliver effective and engaging presentations at Executive level
• Ability to articulate complex, technical concepts to non-technical audiences, and the ability to think out of the box.
• Experience leading business analysts from a junior level to mid-level and guiding them to follow industry best practice and excel in their role as they grow their career at Prudential Singapore.
• You will also be looking after the business analysis team from a day-to-day managerial point of view, this will involve working with the team to support career development, day to day project assignments and all other administrative leadership duties.

Key Competencies

• High level of drive, initiative, and determination
• Highly adaptable in dynamic environments
• Ability to collaborate with intra-organization and cross-organizational teams
• Ability to manage complex situations and offer transparency
• Ability to deliver concise and effective communications
• Excellent verbal and written communication and personal effectiveness
• Good Microsoft office skills including PowerPoint, Excel, and Project; specifically, the individual must be able to craft excellent presentations relevant to the audience
• High level of self-awareness of capabilities, strengths, and developments areas

Education

• Bachelor's degree in information technology, computer science, business administration or related field; MBA or other relevant degrees will be added advantages

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

This position is responsible for handling allocated cases on the Involved Line(s) of Business assigned following the established standards, procedures and guidance to deliver excellent customer services.

Involved Line(s) of Business
Casualty including Schemes and Packages (Commercial and Personal Lines)

Job Duties:

• Investigate, evaluate and resolve assigned claims including non-standard within designated personal authority level, in line with established standards, procedures and guideline provided.
• Conduct pro-active settlement through appropriate negotiation including instruct and collaborate with counsel regarding litigation strategy and claim resolution.
• Identify and investigate suspicious / fraudulent claims under supervision.
• Manage customer/intermediary interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction.
• Organize and use approved internal and/or external suppliers to ensure appropriate and timely services are provided to customers.
• Identify non-standard or complex claims and escalating to supervisor to ensure they are handled appropriately.
• Provide guidance and assistance to claims associates when necessary.
• Support more experienced colleagues in the handling of non-standard cases.
• Assist in preparation of reports or analysis where necessary.
• Ensure compliance with all legal, regulatory and policy requirements internally and externally.
• Additional duties and responsibilities as warranted including ad-hoc projects.

Essential Requirements:

• Relevant academic qualifications with a minimum of 3-4 years solid claims handling experience in the Involved Line(s) of Business.
• Preferably a holder or in progress of professional insurance qualification such as ANZIIF or ACII or meet minimum local mandatory qualification requirement such as Certificate of General Insurance (“CGI”) from the Singapore College of Insurance.
• Apply planning, prioritization and organizational discipline in managing workload and focused on priorities
• Ability to exercise sound judgment and analytical ability.
• Possess strong negotiation skills and attention to details.
• A good team player and able to work independently and under pressure.
• Possess good interpersonal skill and customer service-oriented attitude.
• Ability to work on relevant PC applications.

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Location: Mac Pherson
Salary: Up to $3300
Working Hours: 5 days - shift work

Job Scope:

• Conduct in-process and finished product checking and standardisation
• Monitor product quality and assist in trouble shooting
• Manage and supervise laboratory staffs during shift duty

Job Requirements:

• Min. Diploma/ Degree in any science field
• No experience as training required

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

⇒ Responsibilities

• To spearhead the transformation of Testing activities specifically for Vitality / at a Group level.
• Strategic Vision: The ideal candidate must possess strategic and critical thinking capabilities to meticulously evaluate existing processes and proactively identify opportunities for enhancement.
• Process Enhancement: This QA Manager must find ways to improve the current technology, tools, and vendor engagements within the Testing framework. The objective is to optimize efficiency and effectiveness while aligning with industry best practices.
• Leadership Focus: Emphasizing a non-hands-on approach, the role primarily revolves around strategic direction, leadership, and guidance rather than hands-on work.
• Innovation and Adaptability: The ideal candidate should showcase a track record of innovative thinking, adaptability to change, and a proven ability to revamp processes within a large-scale organizational setting.

⇒ Qualifications & Experience

• Bachelors in Information Technology or any other related disciple required.
• At least 10 years of relevant working experience in in QA management.
• Experience in domains related to Financial Services in mandatory.
• Able to provide recommendations, implement new strategies.