Job Description

Create sales leads in order to pursue new clients through referrals, business directories and even cold calling

Follow up on sales leads that might be generated by other employees or departments within the company

Regularly call or visit existing clients to ensure that they are still happy with using the product or services and to explain new products and services as they are made available

Ensure customer satisfaction, retention and maintenance of sales accounts

Requirements:

Minimum O level holders

Min 1 year experience in chemical related industry

Must have class 3 driving license and posses own car

Community Executive (Our co-sharing Space)

We are SMET Co-Sharing Space for learning. Our mission is to provide an environment that inspires startups, independent professionals, non-profits, and organisation etc. We are proud of our local community and so we provide a place for organizers to accomplish great things. We achieve all of this with the hospitality mindset.

SMET is looking for friendly, analytical, and detail-oriented person to be the face of Our Co-Sharing Space in the role of Community Executive. You will help us grow the community by creating a great member experience while executing sales and operational tasks with excellence. This is your opportunity to take ownership and responsibility of a mission-driven business with the complete support and experience of the owners. There is a lot of growth opportunity in this position.

Community Executive responsibilities include:

• Community management
• Create a friendly environment to facilitate high member satisfaction
• Espouse Our Co-Sharing Space's values
• Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events, and managing communications within the space and through digital vehicles.
• Seek out information about the business and personal objectives of tenant organizations and their individual members
• Resolve issues between members quickly and in a manner that diffuses tension
• Foster a sense of inclusivity where fresh ideas are welcome
• Be knowledgeable about Our Co-Sharing Space's membership contracts and guidelines, as well as federal, state, and local laws that manage the work environment. Explain these policies to members, as necessary.
• Oversee new member onboarding and member moves out of the space
• Events planning and execution
• Build a quarterly calendar of coworking events that engages all stakeholders:
• Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
• Future members: Lead generation and sales-related events
• Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build Our Co-Sharing Space's CRM and digital community.
• Manage to the allotted budget
• Present our community professionally
• With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup
• Business development
• With the owners, be responsible for setting and achieving sales objectives, occupancy rates, and pricing
• Conduct tours for prospective members
• Engage with the local community by attending relevant events they are hosting
• Ensure that new members will fit with [your coworking space]'s culture dynamics and mission
• Maintain a positive relationship with key vendors and our landlord
• Facilities and space management
• Manage all building operations to the satisfaction of members
• Maximize uptime and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
• Utilize a variety of coworking software applications to manage the space and membership
• Make recommendations to the owners about new features or perks that will entice members
• Submit maintenance tickets for repairs to the facility and key equipment
• Ensure cleaning is conducted to spec
• Be aware of local laws and regulations as they pertain to member safety and emergency preparedness
• Personnel management
• Conduct regular meetings with the entire team to ensure members are aligned on key initiatives and performance goals

Experience and Requirements

• Olevel
• years experience with increasing responsibility in either a sales or customer service role
• Demonstrated project management skills
• Highly technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on
• Experience with written content generation in a business environment and basic graphic design skills are a plus
• Passion for Our Co-Sharing Spaceand our entrepreneurial community
• Interest in working independently with only occasional interactions with the owners
• Fluent in English. The ability to speak the additional language is a plus.
• High-level ethics, empathy, and dependability

The Text Messaging Service Executive in the Crisis Support Team handles incoming texts from our clients in our round-the-clock Care Text service, a text-based service that provides emotional support for those in distress.

He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling. He or she provides frontline support to volunteers who are manning the organization’s Care Text service.

Duties and Responsibilities:

• Conduct initial assessment and classify text messages according to the risk levels. Scope of work includes:

1. Classify text messages on the system
2. Make outgoing text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s Care Text Service. Scope of work includes:

1. Assist with care text duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled text with imminent risks and experienced distress as a result
7. Update volunteers on clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform shift work which includes evenings, overnights, weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)

Shift Schedules:

Full Time TMS Executive (40 hours):

Staff will be rostered to work on the following shifts:

Morning 7:30am - 4:30pm, Afternoon 1:30pm - 10:30pm, or Night 6pm - 3am.

Shifts will follow a hybrid arrangement: morning and afternoon shifts are to be done from office, while night is done remotely. Staff can expect to do more night shifts, with a cap of 10 night shifts per month.

Part-Time TMS Executive (20 hours):

Work schedule consists of 20 hours per week, inclusive of weekends and public holidays. Staff will be rostered to work on the following shifts:

(A) 10am - 2pm, (B) 5pm - 9pm, or (C) 9pm - 1am. Shifts will be done remotely.

Job Highlights

• Walking distance from Tanjong Pagar MRT
• Working hours: Monday - Friday 9 am - 6 pm
• Salary range: $3500 - $5000 (Depending on experience)

Job Description

• Gather and organize data efficiently to craft compelling tender submissions, maintaining a comprehensive record of tenders for future analysis and internal rate evaluations using market reports.
• Compile necessary supporting documents and streamline vessel technical and operational information.
• Ensure precise referencing to charter party/contracts in all documentation.
• Prepare vessel technical and operational data for tender/proposal submissions.
• Consolidate weekly and monthly reports for streamlined reporting.
• Monitor contract statuses closely for accurate billing procedures.
• Collaborate effectively with diverse departments (Operations, Crew, Technical, and Purchase) throughout pre/post-fixture activities.
• Act as the primary liaison for various affiliates, partners, and agents regarding tenders and proposals.
• Engage regularly with key stakeholders in the offshore industry, including players, brokers, and agents, to stay informed about market trends and developments.

Requirements

• Minimum Diploma in Maritime/Business/Marketing or equivalent preferred.
• At least 3 years of work experience, ideally within the offshore industry.
• Advantageous familiarity with key areas such as Marine Tenders (Standard BIMCOs CPA), OCIMF (OVID System), IMCA (CMID System), and HSE MS System.
• Strong multitasking abilities, attention to detail, proactive nature, and a positive attitude to effectively fulfil the demands of this role.

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Job Responsibilities:

• Perform service design and vessel deployment through P&L simulation and analysis
• Monitor vessel schedule and liaise with relevant department for schedule recovery
• Negotiate terms with other carriers and draft agreement for joint services
• Provide summary of contracts and close monitoring of contractual changes
• Provide accurate and timely reporting of acccrual report on slot revenue and expenses
• Prepare weekly/ monthly reports on vessel utilization and margin contribution
• Monitor and prepare vessel costing and consolidation of service performance for owner's meeting

Requirement:

• Degree qualification in business / economics/ logistics/ maritime studies
• Candidate should be equipped with good numeracy skills
• Candidate must be meticulous with details, possesses positive learning attitude and able to cope with fast pace working environment
• Candidate with relevant working experience in shipping industry will have an added advantage
• Proficient in MS Words & Excel

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

JOB PURPOSE: (Role Summary)

The Accounts Executive will be responsible for supporting the Senior Accounts Executive in all aspects of day-to-day accounting functions and operational activities. This position reports to the Senior Accounts Executive and to the Company Accounts and Finance Head.

KEY AREAS OF RESPONSIBILITY:

The responsibilities shall mainly include:

Accounts

1.Accounts payable review including:

a. Vendor Payments (starting from issue of PO, obtaining approval, vendor bill review, rebilling, payment monitoring, vendor account reconciliation and closure in Accounting system)

b. Expenses review (recording in Accounting systems, verification with policies, documentation and approvals review, etc.).

c. Salary (including yearly bonus) and reimbursement processing, verification and approval from management.

2. Petty Cash management

3. Supporting in closure of pending Sales orders, invoicing, documentation required thereof.

4. Bank statement and bank reconciliation review.

5. Ledger Scrutiny and reconciliation on monthly basis.

Statutory compliances

Annual Compliance management with statutory requirements (including applicable laws, Insurance, safety regulations, requirements of Ministry of Manpower, etc.)

GST compliance:

Supporting in preparation of GST working and submission of quarterly GST return.

Documentation review (e.g. Sign and stamp on delivery notes for zero rated sales)

HR

Documentation review of employees.

Leave and attendance record maintenance.

Administration

Processing of employee Visa application, Ministry of Manpower pass requirements, etc.

Inventory Management

Responsible to manage and review Inventory control in Zoho for receipts, issues, stock balance.

Review and monitoring of consistency between physical stock taking and accounting records.

Miscellaneous

Fixed Asset register including annual physical verification.

Maintenance and preparation of documentation including policies and processes.

MIS reporting as and when needed.

General

Liaising with internal stakeholders and external stakeholders such as Banks, Auditors, Recruitment Agencies, Vendors, etc.

Are you a motivated and results-driven professional with a passion for business development? We are currently seeking a talented Business Development Executive to join a leading corporate and fund service provider. You will play a pivotal role in driving the growth of the fund services division.

Responsibilities:

• Collaborate closely with clients and prospects to identify new business opportunities and build strong relationships.
• Take detailed notes during meetings and input information into CRM system. Ensure timely follow-up on action items.
• Conduct market research to identify potential leads and generate new business opportunities.
• Work closely with marketing to organise business development and thought leadership events (both in-person and webinars).
• Maintain a systematic follow-up process for new business leads and existing clients.
• Identify upselling opportunities for clients.

Requirements:

• At least 3 years of experience in sales or business development, preferably within the corporate and fund service industry.
• Strong communication skills, both verbal and written, with the ability to present ideas effectively.
• Excellent organizational skills and attention to detail to manage multiple tasks and projects.
• Proven track record of building and maintaining client relationships.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Knowledge of fund management is a plus, but not mandatory.

Join this dynamic team and be part of a culture that values collaboration, hard work, and fun. As a close-knit team, they believe in working together to achieve our goals while also enjoying a supportive and family-like environment. They work hard and play hard, with regular team-building activities and social outings that provide opportunities to relax and bond with colleagues.

If you are ready to take on a challenging and rewarding role as a Business Development Executive in the fund services industry, we invite you to apply. Help shape the future of a growing organization and make a significant impact on the team's success.

Duties and Responsibilities

• Develop business development strategies, objectives and action plans to achieve distribution, seeding and sales objectives in Ergonomic and Healthcare industry

• Gather customer masterplan and implement strategies for both volume and value growth within specific accounts

• Collaborate with marketing teams to develop and execute trade marketing promotional plans

• Identify new business prospects as well as service existing accounts.

• Ensure healthy account receivable.

• Check opportunities through Gebiz, Ariba, Sesame and others

• Ensure allocation and allotment of products to customers

• Serve and submit customer with detail on Tenders.

• Ability to articulate product datasheet

• Able to prioritize and plan ahead

• Strong team player

• Willing to learn

• Willing to travel occasionally

• Willing to perform duties after office hours/public holiday or weekend

• Entry level candidates are welcome to apply

☑AP and AR – Must

☑Virtual interview!

☑Location: Loyang Crescent

☑ Immediate!

☑ 5 days office hours

• To keep accurate records of all daily transactions.
• To ensure internal financial system is updated with financial data.
• To prepare and review bank reconciliation timely.
• AR scope: client code creation, timely and accurate client billings upon receipt of the complete documents , review of unbilled report with aging, issuance of credit notes, prebilling.
• AP scope: creditor code creation, payment processing upon receipt of the complete documents (vendor invoice, PO, etc)
• To be involved in company audit and cover the audit queries in relation to AR and AP.

Interested applicants, kindly send your UPDATED resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen (Shannifer)

EA Personnel Reg No: R1653801

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Account Executive, Startup & SMB team is a highly consultative sales team that is responsible for the growth of Stripe’s largest and fastest growing Startup and SMB customers. As an Account Executive, SMB team member, you’ll identify new opportunities for our clients to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to close upsell and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe’s offering.

What you’ll do

As an Account Executive, Startup & SMB, you will create partnerships between Stripe and the most innovative and fastest-growing startups in the world by helping them to understand how Stripe’s online commerce infrastructure can make payments a competitive advantage for their businesses.

Responsibilities

• Identify high-potential prospective users from inbound leads and outbound prospecting
• Own the full sales cycle from lead to close for startups and small/medium businesses
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
• Own the full sales cycle from lead to close for startups and small/medium businesses
• You need to generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
• Make every potential Stripe user happy with every interaction, regardless of deal size
• Identify and understand users’ pain points to propose Stripe solutions
• Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams

Who you are

We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s clients and manage high velocity deal cycles.

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of experience in a client-facing/sales role
• Ability to understand complex technical ecosystems and build great relationships with technical customers
• Analytical ability to manage complex sales cycles
• Experience managing projects with input from cross-functional teams
• A knack for working well with a wide range of stakeholders, both internally and externally
• Ability and motivation to operate in a highly ambiguous and fast-paced environment
• Superior verbal and written communication skills

Preferred requirements

• Prior experience in a sales and/or customer-facing role at a high growth technology company
• Experience with Excel and SQL, or a willingness to learn

The range listed on this page is the role’s annual base salary range. This range may vary depending on the candidate’s location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Specific benefits and details about what compensation is included in the salary range listed on this page will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.Pay and Benefits

Job Highlights

• Walking distance from Tanjong Pagar MRT
• Working hours: Monday - Friday 9 am - 6 pm
• Salary range: $2500 - $4000 (Depending on experience)

Responsibilities

• Provide administrative support to the Chartering Department by conducting market surveys and participating in tendering activities.
• Assist with monthly invoicing and handle ad-hoc charter invoices as needed.
• Support the accounts payable team by entering data into the Phoenix system for planned maintenance and closely monitoring payments to vendors/suppliers.
• Compile daily vessel reports for billing purposes.
• Ensure that vessel trading certificates are kept up to date.
• Perform additional tasks as assigned.

Requirements

• ‘A’ Level / Diploma qualification.
• Fresh Graduates are encouraged to apply.
• Excellent written and verbal communication skills.
• Proficiency in MS Office applications.
• Exceptional Attention to detail
• Candidates with prior secretarial experience in ship management companies or related industries will be given preference.

Embark on a rewarding career with us and be part of a dynamic team where your skills and dedication are valued. Apply now to kickstart your journey in the maritime industry!

Local Responsibilities:

• Responsible for planning and driving direction, execution for the local marketing function including ATL advertising, BTL promotions, media plan, social media and influencer marketing.

• Work with external agency on the creation and development of various branding and promotional assets, from print to stores, to web.

• Work with regional team on POSM, video and products asset for local executional.

• Work closely with Sales team to support local activities, roadshow & in store activities.

• Manage budget and track KPI, ROI against marketing campaigns / spending.

• Ensure and track retail display excellence.

• Respond to customers queries and comments on social media, marketing email and any other channels.

• Support entire product line life cycle from strategic planning to tactical activities.

• Conduct monthly market visits to monitor competitor activities, share best practices and recommend action plans to the team.

• Any other ad hoc duties as assigned

Requirements:

• Minimum Bachelor’s Degree/Diploma with specialization on Business or Marketing

• Min 2 years of experiences in a similar role

• Proficient in MS office, Meta & Google business management platforms and any other social media management platforms.

• Detail oriented, organized resourceful and agile with an ability to adapt and problem solve

• Excellent communication skills, verbal and written

Job Highlights

• Walking distance from Tanjong Pagar MRT
• Working hours: Monday - Friday 9 am - 6 pm
• Salary range: $4000 - $7000 (Depending on experience)

Responsibilities:

• Develop the cargo book within the Indian Ocean/Asia-Pacific region (spot and forward) and secure tonnage for position coverage.
• Cultivate and enhance relationships with clients and stakeholders.
• Evaluate various opportunities, negotiate, and finalize charter parties.
• Manage risk exposure through FFA.
• Collaborate closely with the Operations department to ensure smooth voyage performance.
• Study and understand new trades and ports.
• Produce and submit performance reports and other assigned reports promptly and accurately.
• The ideal candidate possesses:

Requirements

• A university degree in a relevant discipline.
• Minimum 3 to 5 years of experience in a similar role, preferably within an Operating firm.
• Demonstrated knowledge and understanding of Panamax trades.
• Strong analytical skills with a focus on detail.
• Proactive nature, self-reliance, and ability to take ownership.
• Skill in building relationships.
• Strong written and oral communication skills.
• Must have panamax/kamsarmax experience.

Job descriptions

Corporate Sales:

• Manage existing corporate accounts and establish relations/acquire new corporate clients to increase the market penetration.

• Develop new business channels consistent with the brand positioning through other companies / business channels. (ex. hotels, corporations, retailers)

• Process sales orders, calculate cost in order to maintain’ company margins and manage stock on hand for Singapore

• Handling B2B sales order from customer, including the arrangement of warehouse packing, delivery and related document preparation.

• Manage and submit quotations and organize proposals to customers independently.

• Manage and organise Corporate Gelato Kart Service and chocolate events with corporate customers.

• In charge of liaison with Shopping Malls’s Marketing team and redemption programs with Merchants for sales opportunities (seasonal gifting pitches) and for cross promotions.

• Responsible for client credit collection and for the overall invoicing process.

• Responsible for enquiries from corporate communications channels (website and social media)

Wholesales Sales:

• Work closely with the existing wholesalers/distributors and support the growth to reach the Sales target.

• Negotiate sales deal and ensure the implementation of our sales strategy.

• Provide timely commercial proposal and proactively look for new clients suitable to company positioning in assigned.

• Build effective account relationships.

• Monitor client’s credit status and review with Finance team.

• Consistently perform market research including proposed assortment, price and merchandising

Requirements:

• Candidate must be proactive and creative, able to purse new ideas to meet sales target. Excellent English, Mandarin is a plus for English & Chinese speaking people.

• 1-2 years’ experience in Wholesales/Corporate sales (Retail or F&B business is preferred)

The Crisis Support Executive (CSE) in the Crisis Support Team supports the work of the Core Services by conducting initial assessment of clients’ risks and needs. This includes classifying of incoming calls, emails and text messages according to the risk levels. He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling.

CSE also makes preliminary outgoing calls, emails or text messages, if necessary, to facilitate the initial assessment in terms of client risk level. He or she provides frontline support to volunteers who are manning the organization’s 24-7 hotline service.

Duties and Responsibilities:

• Conduct initial assessment and classify incoming calls, emails and text messages according to the risk levels. Scope of work includes:

1. Classify calls, emails, text messages on the system
2. Make outgoing calls, emails or text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s 24-7 Services. Scope of work includes:

1. Assist with phone or chat duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing call or messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by listening in during calls or monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled calls or chats with imminent risks and experienced distress as a result
7. Update volunteers on callers’ or clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform shift work which includes evenings, overnights, weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)

Position Summary

To collaborate with team and key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. This role will help contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators.

JOB DESCRIPTION:

a) Support Marketing Strategies

i. Assist in the development and execution of comprehensive marketing strategies to achieve organizational objectives.

ii. Collaborate with cross-functional teams to ensure successful implementation of marketing campaigns.

b) Public Relations Support

i. Contribute to the implementation of public relations campaigns to enhance the company's or SDE brands or client’s image and reputation.

ii. Help craft engaging stories for our brands and campaigns, writing PR releases engaging with the media and organizing media events.

iii. Support in managing crisis communications effectively, if necessary.

c) Digital Marketing Execution

i. Implement digital marketing campaigns across various channels (social media, email, SEM, etc.).

ii. Monitor and report on the performance of digital marketing efforts, adjusting as needed.

iii. Stay informed about digital marketing trends and contribute to the application of best practices.

d) Content Execution

i. Contribute to the creation of compelling and relevant marketing content assets for both traditional and digital marketing channels.

ii. Assist in maintaining consistency in brand messaging across all communication platforms.

iii. Support in community management of social media channels.

e) Event Support

i. Assist in the planning and execution of events, conferences, and promotional activities to increase brand visibility.

ii. Coordinate logistics and provide support during events to ensure successful outcomes

f) Analytics and Reporting Assistance

i. Support in utilizing analytics tools to gather data and contribute to reports on the performance of marketing campaigns.

ii. Assist in making data-driven recommendations for continuous improvement.

g) Team Collaboration

i. Collaborate with the marketing team and other stakeholders to ensure coordinated efforts in achieving marketing goals

ii. Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

iii. Participate actively in team discussions and contribute ideas for improvement.

h) Operational Excellence Support

i. Help manage allocated budgets with clear trackable deliverables and performance measurements.

ii. Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

iii. Embrace additional duties assigned by management, displaying your adaptability and commitment to excellence.

i) Any other duties as and when reasonably assigned by the management.

REQUIREMENTS:

• Minimum 2 years of experience in digital marketing, with a strong grasp of website analyses, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and TikTok.

 Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

 Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

 Possess a keen eye for detail, ensuring meticulousness in all endeavours.

 Demonstrate maturity, resourcefulness, and the ability to think strategically.

 Showcase exceptional written and verbal communication skills, adept at conveying impactful messages.

JOB DESCRIPTION

The incumbent must have the competency to perform the following HR activities independently with minimum supervision:

• Manage recruitment and selection activities.

• Manage employment and cessation activities.

• Administer onboarding activities.

• Manage training and development activities.

• Process payroll and overtime payment.

• Administer compensation, benefits, and welfare programs.

• Administer discipline and compliance policy.

• Maintain personnel records and HR information systems.

• Develop and implement HR policies, procedures and work instructions.

• Assist in performance evaluation exercise.

• Assist in HR planning and budget exercise.

• Participate in safety and recreation committee.

• Assist in collective agreement negotiation with Union.

• Prepare monthly, quarterly and annual HR reports.

• Manage HR services for foreign workers from China and Malaysia.

REQUIREMENTS

• Degree in human resource management

• Hands-on HR generalist experience

• At least 5 years of working experience in a hi-tech manufacturing environment

• Intermediate competency in Microsoft Office applications such as Words, Excel, and PowerPoint

• Excellent verbal and written communication and presentation skills

• Prepared to work occasional overtime to meet payroll and project deadline

• Meticulous, organized, systematic, and creative problem-solver

• A team player and individual contributor

• Positive personality with “Can Do” attitude

• Working experience with human resource information systems such as TimesPay.

Job Descriptions:

Performing indoor and outdoor sales including showroom duties.

Self-motivated to hunt for new sales opportunities.

Following up with customers/leads to build and maintain a good relationship such as Interior

Designers & Architects.

Preparation of sales quotation, proposal and all sales related documentations, duties, and

administrative procedures.

Job Requirements:

Display high level of interest and enthusiasm towards the product offerings

Results-oriented with a customer service mindset along with excellent client relationship-building

skills

A good team player and able to work under pressure and fast pace environment independently

Entry levels are welcome to apply

Willing to learn and take up new challenges

Must be sales driven, result oriented.

Responsibilities

General Administration & Payroll Management

• Typing of Letter of Appointment and other personnel letters for assigned projects/divisions

• Updating of employee data in the system

• Maintaining of electronic personnel files to ensure employment contracts and related documents are in place.

• Handling bi-monthly payroll for assigned projects/divisions

• Prepare payroll costing for assigned projects/divisions

• Collecting, opening and disseminating of mails

• Source and arrange for adhoc training courses

• Application of training grants

• Handling of foreign work pass employment related matters

• Updating of accommodation related matters

• Updating of foreign worker’s accommodation into OFWAS portal

• Provide support for answering of incoming phone calls and enquiries

• Any adhoc HR duties as assigned

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Foreign Manpower Act

• Familiar with work pass regulations

• Proficient in Microsoft Office/Excel with an eye for details

Position Opportunity at ClearWind

Position Title: Administrative Manager and Executive Assistant

Location: Singapore, onsite

Position Overview

The Administrative Manager at ClearWind sits at the center of the company’s operations in Singapore, supporting a team of professionals working across Southeast Asia working on tropical forest conservation and climate change. The AM supervises and oversees the company’s, administrative systems, ensuring that daily operations are performed seamlessly and efficiently. This includes hiring, training of future administrative team members, coordinating with the administrative and finance teams in the United States and countries throughout Southeast Asia, develop, review and improve company policies, systems and procedures. The Administrative Manager will also support recruitment and the provision of human resource services to the team, and undertake bookkeeping and controls on behalf of the Singapore team, with reporting requirements to central financial office in the United States.

Position Responsibilities

• Responsible for the onboarding and offboarding of the employee, interns and independent contractors
• Ownership and maintenance of the Singapore Human Resources Information System (HRIS), Performance Management Tool, Expense Management tool
• Manage all EP applications, work passes, dependents passes, interaction with MOM, ACRA or IRAS
• Scanning and review CVs and work with Department Heads to manage Job Descriptions, reviewing and interviewing candidates
• Document Preparation and Management: Drafts, edits, and manages business documents such as reports, presentations, and memos, ensuring that all information is accurate, up-to-date, and properly formatted.
• Reviewing, developing and/or improving current administrative systems, policies, and procedures, identifying and developing new systems, policies and procedures wherever required.
• Ensuring smooth operation of the office, managing landlord, vendors and supplies
• Lead, manage and track procurement, price comparisons, or other requirements regarding purchase of either IT assets, software, or company support services such as insurance.
• Work with the accounting and management teams in the United States with bookkeeping, travel and expense, and payroll cycle including auto-inclusion scheme
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Organizing and storing information using the Company’s cloud-based filing systems.
• Travel Booking Management support to the growing team and executives
• Marketing administrative support
• Provide any other executive assistance to the Executives as required
• Any other reasonable tasks assigned

Eligibility Requirements

• Singaporean Citizen or Singapore Permanent Resident
• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management, human resources, office management, payroll and vendor management
• Strong communication between all levels of stakeholders in a fast-paced start-up with diverse nationalities
• Exceptional leadership and time, task, and resource management skills.
• Self-starter with strong problem-solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Attention to detail
• Familiarity with local labour laws and compliance
• Proficiency with IT, especially MS Office and MacBook, other internal tool stack HRIS, Zoho Expense, Culture Amp and Office 365

Work Condition & Team

The chosen candidate will mainly work at our modern office in the central area of Singapore. The candidate will be part of the dynamic and diverse team dedicated to making a meaningful, significant impact against climate change. Our mission involves preserving and restoring crucial ecosystems in Southeast Asia. Together, we aim to build a greener and more sustainable future.

If you believe this is the ideal opportunity for you, we encourage you to apply through our job board. Please provide the most recent version of your CV along with your availability details.

Come Join Us

ClearWind is a forest carbon project development company headquartered in Singapore. It originates, designs, and develops nature-based projects across Southeast Asia that mitigate climate change through the protection of tropical forest landscapes and remove greenhouse gases from the atmosphere through the restoration of forests and other natural ecosystems. ClearWind was founded on the mission of achieving these goals through global carbon and climate markets, bringing value back to maintain the natural ecosystems, biodiversity, and local communities that are stakeholders in our projects. ClearWind draws on decades of combined experience from across the region to deliver a comprehensive approach to project design, delivering the highest impact and quality of projects to the market. With nearly two decades of individual expertise in market-based solutions to conservation in Southeast Asia, we work to leverage natural capital as a viable opportunity for local economic development, while helping companies work through efficient market mechanisms to meet their climate targets.

Job Description:

• Collaborate with both front-office and back-office departments at the branch to facilitate the processing of credit and trade transactions.
• Manage the setup of credit and trade transaction limits in the banking system and oversee limit adjustments.
• Conduct thorough evaluations of corporate credit risk associated with credit terms and conditions before the utilization of facilities, ensuring full compliance and approval before finalizing.
• Monitor and maintain control over applicable credit terms and conditions, repayment capabilities, account conduct, and the status of securities and guarantees.
• Maintain a vigilant watch over related risks and significant developments concerning credit risk assets, proactively suggesting appropriate risk solutions aligned with the Credit Risk Management framework and other relevant risk protocols.

Job Requirement:

• Possess a degree in Banking/Finance or an equivalent field.
• Demonstrate a minimum of 3 years of experience in credit risk management.
• Familiarity with credit documentation processes and procedures.

R22104464
EA: 19C9859

General Description:

This position is responsible for effective handling of tenders from customers and aligning opportunities with the company’s strategic objectives

Key Roles and Responsibilities:

• Work closely with global and regional account management team to lead or support the preparation and submission of tenders for global and strategic customers

• Analyse tender specifications and liaise with countries mainly in the APAC region for accurate and timely responses

• Coordinate with multiple stakeholders including local offices and central procurement teams to ensure high quality and competitive offers

• Develop a project plan and for adequate pricing analysis, internal review and evaluation in-line with the global tender management process

• Maintain record of tenders in internal reports and tender document management system

• Leading/involve in meeting with cross region stakeholder to give advice or provide analysis from Tender Management perspective to achieve corporate goal.

• Other assignments and participation in related projects, as required

Skills Required:

- Advanced MS-Excel is mandatory

- Ability to utilize software efficiently eg. Ariba/Jagger/etc.

- Fast-thinker, Problem solver and strong aptitude for numbers

- Good interpersonal skills and understanding of cultural diversity

- Required bilingual in spoken and written English for handling English speaking people

- Ability to multitask and perform under pressure

Qualifications & Experience:

• Diploma in SCM/Logistics/Business Administration or other related fields preferred

• 2-3 years’ experience in the freight forwarding/logistics industry especially in Ocean freight

• 1 year experience in customer service / sales quotation related experience in freight forwarding industry can also apply

Job purpose

• Reporting to the Retail Manager; your responsibilities include but not limited to:

• Overall accountable for retail stores, including P&L, fulfilment of targets (sales, productivity, …), SOPs and

• policies of the company

• Monitor sales and provide routine/monthly sales reports with recommendations for business growth

• Resolve the issues, maintain the standards and enhance the operations process

• Make sure that the stores comply with all health and safety regulations

• Lead F&B team by attracting, recruiting, training and appraising talented personnel

• Preserve excellent levels of internal and external customer service

• Ensure stock control policies are followed diligently to control stock loss and cost control

• Forecast quantities that need to be purchased from HQ to maintain healthy stock on hand

• Ensure stores are following the brand guidelines and are well merchandised

• Be able to lead a project (new store opening, event, …)

Requirements

• Proven food and beverage management experience

• Working knowledge of various computer software programs (MS Office, POS)

• Ability to spot and resolve problems efficiently

• Communication and leadership skills

• Up to date with food and beverages trends and best practices

• Ability to manage personnel and meet financial targets

• Strong resistance to pressure, strong teamwork

• Guest-oriented and service-minded