Customer Service

• Attend to all customers' enquiries / issues as follows: Contracts and agreements, Quotation/pricing negotiations, Coordination of new models and design issues, Prototype sample order fulfillment, Mass production order fulfillment, Schedule change management (including stock/disposal management), Delivery and quality issues, Customer complaints, Customer specifications/requirements & Customer payments and credibility

Marketing & Sales Plan / Forecast

• Analyse customer demand and provide sales forecasts to superiors.
• Collect and analyse customer and market information in a timely manner.
• Develop and implement short and long term plans to increase market share.
• Regularly visit and contact customers to enhance Customer Relationship Management (CRM) and gather the latest information.
• Coordinate with the business unit (BU) and/or factories for managing customer forecasts.

New Customer Development Activities

• Execute plans for developing new customers.
• Collaborate closely with BU and factory representatives on new customer development activities.
• Assist the Product Management & Marketing (PMM) group in implementing and executing plans for new customer development.

Other Responsibilities:

• Prepare budgets as assigned by superiors.
• Manage overall stock planning and consignment/stock customers if assigned.
• Ensure prompt collection of payments from assigned customers.
• Execute any tasks assigned by superiors to achieve departmental and business targets.
• Participate in company committees, projects, or audits if assigned.
• Support customer/company workshops/programs.
• Assist with PMM or Business Development Department (BDD) activities as needed.
• Any ad-hoc assignments assigned by management from time to time.

Requirements:

• Bachelor’s degree in Business, Marketing, Polymer Science, or a related field.
• Minimum of 1-3 years of experience in sales, marketing, or trading roles.
• Proven B2B sales experience in handling electronics/semiconductor materials (e.g., adhesives, chemical products used in semiconductor front-back processes), is highly desirable.
• Highly self-motivated, independent, and resourceful individual.
• Strong team player with excellent communication, presentation, and negotiation skills.
• Proficient in Microsoft Office applications and Salesforce.
• Willingness to travel overseas frequently for customer visits and business meetings.
• Excellent spoken and written English skills.
• Proficiency in Japanese (spoken and written) is preferred for communication with Japan HQ, but not mandatory.

We are looking for dynamic, enthusiastic, and energetic individuals to join us in a rewarding, challenging and exciting professional career in insurance broking.

What is in it for you?

• Exceptional training and development initiatives and wide range of learning opportunities to enable you to reach your full potential
• Unprecedented opportunity to meaningfully impact our clients and make a difference

Your Role

• Assist Department Head in handling clients’ accounts
• Day-to-day broking/claims administration
• Any ad-hoc duties as assigned
• This is not a Sales position/role

Your Profile

• Minimum GCE ‘O’ level, Diploma holders or equivalent
• Working experience in the insurance industry will be added advantage
• Customer Orientated
• Drive, Dedication and Determination

What makes you stand out?

• Insurance Qualifications including certifications such as ComGI, BCP, PGI, or other equivalent relevant qualifications
• Excellent verbal and written communication skills
• Outstanding analytical thinking and problem-solving skills
• Willingness to learn and a positive attitude
• Self-motivated, highly organized, resourceful, and meticulous
• Proficient in MS Office applications
• Able to multi-task and work well under pressure
• Able to work independently as well as within a team

(Only shortlisted candidates will be notified)

We are seeking a highly organized and detail-oriented individual to join our growing team as an Account Executive/Assistant. In this role, you will provide essential administrative and support tasks to the Finance department, playing a key role in maintaining accurate and timely financial records.

What You Will Do At HeLa Labs?

• Process accounts payable and receivable transactions, including entering invoices, preparing payments, and reconciling bank statements.
• Assist with general ledger maintenance, recording and categorizing financial transactions.
• Prepare and submit basic financial reports, such as accounts payable and receivable aging reports, and reporting to management.
• Maintain accurate and up-to-date filing systems for financial documents.
• Assist with month-end closing procedures and other accounting tasks as assigned.
• Respond to inquiries from vendors, customers, and other stakeholders.
• Assist with annual financial audits.
• Perform other administrative and operational duties as assigned.

Our Ideal Candidates Would Have:

• Familiarity with blockchain transactions (Etherscan) and on-chain asset tracking (MetaMask)
• Accounting or Finance Diploma or equivalent required, associate degree preferred but not required.
• Understanding of basic accounting principles and practices.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office Suite, including Excel and Word.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

What else is waiting for you?

• Competitive rewards package (Commensurate with experience)
• Be a part of the future of financial technology by doing something meaningful.
• Great career development opportunities in a growing company
• Passionate and collaborative team
• Family-like environment
• Up-level your technical skills and capital market knowledge
• Multi-cultural environment

Does HeLa Labs sound like the place you want to work in? Apply now!

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Support the smooth running of day-to-day operational activities related to student services, including attendance management, payments, and stakeholder interactions.

Job Requirements:

• GCE O-Level, Diploma, or Bachelor’s degree in Business Administration, or a related field.
• 2 years of progressive experience in student services or administrative management within a private education institution is highly preferred.
• Ability to effectively plan and coordinate the execution of student services tasks.
• Ability to handle confidential information with discretion and professionalism.
• Ability to be operationally hands-on, possess a proactive mindset, and remain committed to delivering impactful results within stipulated timelines.
• Ability to demonstrate strong organisational and problem-solving skills

Responsibilities:

· Handling and preparation of shipping documents (eg: delivery order / billing of lading, arrival notice, tax invoice and others)

· Send arrival notice to consignee for import shipment collection and delivery.

· Perform customs import permit declaration and hold customs SC401 Cert.

· Liaise & co-ordinate with overseas agents / customers / hauliers / warehouse to ensure smooth delivery of shipments.

Requirements:

· Possess min Diploma/Degree in Supply Chain/Logistics/other discipline.

· Preferably with at least 6 year(s) of working experience in this position.

· Good organizational and co-ordination skills.

· Able to work independently as well as a good team player.

· Good interpersonal, communication and telephone etiquette skills.

· Bilingual in English and Chinese.

Job Purpose:

To ensure safe, compliant maritime operations by supporting PAL HSEQ and Unified Safety Management System implementation, monitoring performance indicators, resolving issues, and facilitating fleet growth and unification.

Job Responsibilities:

1. Safety Management System Implementation

• Support the implementation of the Company's Safety Management System, which may include tasks related to manuals and fleet notices.

2. smartPAL HSEQ Issue Follow-up (ERP)

• Collaborate with stakeholders to follow up on Enterprise Resource Planning (ERP) used as core ship management platform for issues & queries.

3. Monitoring and Analysis

• Monitor and analyze Health, Safety, Environment, and Quality (HSEQ) objectives and Key Performance Indicators (KPIs) for the fleet.

4. Assist with HSEQ and Certification

• smartPAL HSEQ (Health, Safety, Environment, Quality), Quality Document Management System (QDMS), certification processes, and day-to-day crewing interface issues.

5. Stakeholder Engagement

• Collaborate with various stakeholders to plan for future deployments and unification efforts and assist CHSEQ in USMS upgrade project.

6. Mobile App Project Support

• Assist in implementing a Mobile App project for LNG (Liquefied Natural Gas) and Tanker operations.

The above key responsibilities/accountabilities are non-exhaustive, and the job holder may be asked to carry out additional duties or projects as required by the organization.

Job Requirement:

1. Education

• Preferred a diploma/ degree in Nautical Studies, Marine Engineering, or Health Safety Environment.

2. Experience

• Preferred at least 2 years of working experience in the marine-related industry.

3. Knowledge

• Good knowledge of ISM (International Safety Management Code), ISPS (International Ship and Port Facility Security Code), MLC (Maritime Labor Convention), TMSA (Tanker Management and Self-Assessment), SIRE (Ship Inspection Report Program), and ISO standards.

4. IT Skills

• Proficiency in IT tools such as Microsoft Excel, Word, PowerPoint, Outlook, and Business Intelligence (BI) tools.

5. Soft Skills

• Good organizational and communication skills, a positive attitude, self-motivated, detail-oriented, and a team player.

6. Language Skills

• Good command or spoken and written English.

7. Documentation Skills

• Excellent and speedy documentation skills.

8. Negotiation Skills

• Strong negotiation skills.

About Company:
Our client was established in 1992 in Singapore as a multi-disciplinary interior design company to produce to produce effective commercial spaces. They have been continuously dedicating to create fascinating environment around retail shops and corporate offices.

Job Description:
- In corporate office design and built projects, monitoring projects planning and scheduling for interior design, tendering, Interior fit-out coordination.
- Liaise with clients on keeping track and control schedules of cost, time and quality, important meet deadlines.
- Liaise with subcontractors for follow up of drawings, submission, completion letter, delivery process etc.
- Perform and monitor budgeting and expenditure control management.
- Familiar with building contractual terms and laws in Singapore.
- Manage site operation, coordination and safety meeting.

Job Requirements:
- Diploma or Degree Qualification in any studies
- Possesses relevant working experience in Renovation Project Management
- Experience in coordination for Japanese clients is preferred but not essential
- Knowledgeable in Architectural / Interior Designer drawings
- Possesses good interpersonal communication and analytical skills with people at all levels
- Enjoy working on multiple projects, within simultaneous timeline
- Willing to travel within Singapore for project purposes
- Willing to work on weekends (Sat/Sun) when required, for site-work issue

Compensation:
- Working location: CBD
- Working hours: Monday to Friday 9am - 6pm
- Transportation allowance (reimbursable)
- Handphone will be provided
- Variable bonus
- Annual leave
- Medical reimbursable

In view of current service expansion, our ESL team is recruiting for a Senior Executive to join the Network Planning team. You will be supporting the team in slot contracts negotiations as well and providing analytical support in structuring, modifying, and reviewing new and/or existing Alliance partnerships.

To excel in this role, you should be someone with strong communication and negotiation skills, with the ability to deal and perform in ambiguous / stressful situation. You must be someone with strong attention to details, with a drive for result.

Responsibilities:

Communication with alliance partners and internal stakeholders

• Strong negotiation with alliance partners on matters such as port omission, blank sailing, vessels sliding, compensation, etc.
• Liaising with ESL Capacity and Trade team on slot compensation issues with Partners.
• Managing and drafting of Slot Charter, Slot Exchange and Vessel Sharing Agreements.
• Maintain partners’ relationship and monitoring of adherence by alliance partners with process as outlined in the agreements.
• Communicate with internal and external stakeholders on service changes / new service launch.

Reporting and monthly settlement

• Slot cost review with partner and adjustment for bunker factor and charter hire on a monthly / quarterly basis
• To monitor and review monthly settlement with Partners, for bill-able or payable to alliance partners for over-use / reefer plugs usage, etc

Requirements:

• Diploma or Degree; preferably in Business Analysis, Economics, Maritime related studies
• At least 4 to 5 years of experience in container shipping industry, specifically with network planning / trade / pricing experience
• Proficiency in MS Office application; Microsoft Excel

• Assist in the management of files.
• Assist in the drafting and preparation of court documents and correspondences.
• Support day-to-day operational matters and office duties.
• Perform clerical duties e.g., scheduling of appointments and meetings; tracking of timelines and deadlines; data entry; collating and organising data and documents; drafting of letters/emails; online submission of forms, documents, and reports etc.
• Assist in the set-up of meeting rooms for in-person meetings, court hearings, and videoconferencing.
• Coordinate with courier services for dispatch of documents and other effects.
• Resolve administrative and operational issues, and implement improvements to workflow.
• Follow-up with any other administrative duties as assigned.

about the company

Our client is one of Asia’s largest diversified real estate groups and focuses on real estate investment management and real estate development. They are on the look out for a Facility Executive (Retail) to join their dynamic team during an exciting time in their development.

about the job

• Assist the Operations Manager in overseeing the efficient operations and maintenance of the retail mall.
• Coordinate operational programs and implement maintenance activities to ensure the mall functions at peak performance.
• Prepare the annual budget, oversee and administer all maintenance contracts, and manage expenses related to the mall's operational needs.
• Support the execution of Asset Enhancement Initiatives, tenant renovation projects, and operational needs for mall promotional activities.
• Collaborate with the Contract & Procurement team to manage and execute specific or ad-hoc procurement, cyclical replacements, and enhancement projects for the mall.
• Address all feedback and service requests promptly and efficiently.
• Lead technicians and manage vendor services to ensure adherence to professional standards in daily operations.
• Participate as a member of the Company Emergency Response Team (e.g., Site Incident Controller, First Aider, etc.).

skills and experience required

• Diploma in Building/Facilities Management

To apply online please use the 'apply' function, alternatively you may send me your updated CVs at [email protected]. We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R1982617

The Recruitment Executive supports the permanent recruitment activities of a company in the Technology Team. He/She handles the end-to-end recruitment processes, from job postings to hiring. He/She supports the manager in implementing recruitment strategies. He/She works with external recruitment partners and institutions to source for suitable candidates. He/She screens and shortlist candidates, schedules and conducts interviews. He/She is familiar with local manpower regulations. He/She handles all administration pertaining to recruitment.

Responsibilities:

• Sourcing high calibre and relevant candidates and screening CVs
• Conducting telephone interviews and assessments
• Building rapport with candidates
• Ensuring that you maintain good communication with candidate at all times and gain a good understanding of their future career ambitions
• Ensuring that all administrative records are maintained and up to date - uploading new candidates on to our in-house database and processing their applications
• Assisting with the advertising of new vacancies and managing the response to these effectively and providing an outstanding candidate experience.
• Other tasks necessary to complete the role as requested

Desired Skills and Experience:

• Excellent telephone manner, confident and comfortable on the phone
• Ability to work under pressure and to deal with high volumes of work
• Previous experience of screening candidates in a recruitment environment
• Team player
• Keen eye for attention to detail

• Oversee end-to-end procurement activities, including RFQ/tender management, process optimization, and stakeholder training.
• Handle recurring procurement tasks such as supplier performance evaluation, approved vendor list maintenance, and updates to procurement KPIs.
• Report directly to the Operations Manager as part of the Operations Department.
• Responsible for driving cost savings, enhancing quality, and fostering a positive process culture in procurement operations.

Requirements:

• Diploma in any relevant discipline.
• At least 3 years of procurement and tender experience in the Healthcare industry.
• Able to handle and understand contract legal terms.
• Proactive with a keen eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

BYD by 1826

Location: Raffles Place

Workday: 5 Days

You will performing full set of accounts for a subsidy of BYD by 1826.

Accounts Receivable:

• Generate and send out invoices to customers in a timely manner.
• Follow up on outstanding receivables and ensure timely collection of payments.
• Reconcile accounts receivable ledger to ensure accuracy and completeness.
• Investigate and resolve discrepancies or billing issues with customers.
• Maintain accurate records of customer transactions and interactions.

Accounts Payable:

• Process vendor invoices accurately and timely for payment approval.
• Verify and reconcile vendor statements to ensure all invoices are accounted for.
• Review and approve employee expense reports for reimbursement.
• Coordinate with departments to obtain necessary approvals for payment processing.
• Prepare and process electronic payments, checks, and wire transfers.
• Maintain vendor files and update records with new information as needed.
• Respond to vendor inquiries and resolve payment discrepancies or issues.
• Assist in month-end and year-end closing activities related to accounts payable.

General Responsibilities:

• Collaborate with internal stakeholders, including finance, procurement, and operations teams, to streamline processes and resolve issues.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Assist in the development and implementation of accounting policies and procedures.
• Provide support during audits and financial reviews as necessary.
• Utilize accounting software and tools to manage receivable and payable transactions efficiently.
• Stay updated on industry best practices and trends in accounts receivable and accounts payable management.

Requirements:

• Bachelor's degree in Accounting, Finance, or related field.
• Proven 5 year or more experience in full specturm of accounting/finance.
• Strong understanding of accounting principles and practices.
• Proficiency in accounting software.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy in data entry and record-keeping.
• Ability to work independently and prioritize tasks effectively.
• Problem-solving skills and ability to resolve issues in a timely manner.
• Familiarity with regulatory requirements and compliance standards.

Who You'll Work With

Are you passionate about selling cutting edge technology to large enterprise companies? Come join one of the most exciting startups in the Kubernetes space, Isovalent, the company behind the game changing eBPF and Cilium projects. We are a team of highly passionate technologists, with a big vision to transform an entire industry. We believe deeply in Open Source, and value the diverse community around it. We also aim to provide significant value to our customers with our value-added enterprise offering. Our Cilium Enterprise platform delivers unparalleled identity-aware networking, observability, and security for Kubernetes and beyond.

About this role:

Isovalent is seeking Enterprise Account Executives to drive revenue for its game changing Cilium Enterprise solution. This is a quota-carrying hunter sales role targeting enterprises looking for next generation networking, observability and security for their microservices and cloud-native applications. Demand for our offering has skyrocketed over the past 12 months as customers realize that legacy tools simply don’t cut it in the new stack. Kubernetes and containers require purpose-built solutions designed for the cloud. Cilium is already the technology of choice for leading brands such as Google, Adobe, Capital One, Gitlab, Datadog, and many more, and we are just getting started.

A typical day:

● Define and execute sales plans for your assigned territory

● Forecast, meet, and exceed quota

● Through a combination of inbound and outbound leads, develop and manage a high-velocity, ARR funnel

● Collaborate on and improve all aspects of the sales cycle, including product, support, and sales engineering

● Convey Isovalent key value drivers and differentiators to prospects and customers

● Understand the competitive market, being familiar with competing companies and their offerings

Your Expertise:

● 3–5 years of IT sales experience

● Alignment with Isovalent’s open source values

● Domain experience with one or more of the following required: Compute platforms (Kubernetes, VMware, Pivotal, Openstack, Docker, AWS, Azure, Google Cloud), Monitoring software, Data Center Security

● Strong track record consistently overachieving sales targets

● Ability to learn new products and processes quickly

● Competitive/Driven

● Excellent communication skills verbal and written, team player

● Entrepreneurial — Willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude

Desired Qualifications:

● Experience selling to Cloud Native platform teams

● Passion and desire to work in a startup culture directly impacting the growth of the company

● A strong sales aptitude and fundamental understanding of the sales process

● A sound, tech-savvy business acumen and the ability to articulate a compelling value proposition in a complex and evolving business environment

● Ability to thrive in an agile environment with an ever-evolving set of solutions

● Organized

Who we are

Isovalent is driven by a simple goal: Building amazing technology and making our customers successful with it. Beginning with our open source roots, building outstanding technology with a great team continues to be at the core of everything we do. We work every day to inspire our customers with our products and exceed their expectations. Beyond technology, many Isonauts share a love of the outdoors, running, hiking, skiing, climbing and biking.

Job description – Product Executive /Manager

Product Planning, Contracting & Portfolio Management

Proactively plan, develop, own and manage tours through the product lifecycle while remaining in line with business timescales

Negotiate contract rates and terms: hotels, tour operators and special offers, while remaining in compliance with other relevant regulations

Manage and maintain tour operators’ relationships along with contract administration

Collaborate with Marketing department to define product marketing budget plan

Collaborate closely with Marketing department for brochures and collateral production

Provide tour set-up for OB system

Write and maintain accuracy of appealing tour itinerary descriptions

Pricing & Business Performance Management

Manage tour pricing and set costs, by analysing performance, market influences and budget requirements; define assumptions and propose selling prices

Closely monitor sales against budget and pace by using available data sources and reports

Manage planned promotions, discounts and tactical activities, by working closely with Marketing department to drive sales with focus on achieving budgeted tour load factors

Manage tour capacity and inventory

Continuously develop recommendations and implement initiatives that improve product profit and loss

Quality Assurance & Product Expertise

Collaborate with Tour Operations department to define operational delivery standards

Assist with vendor performance management, as needed

Provide trainings for counter staff on tour products and destinations

Qualifications

Minimum 5years in travel industry; experience with product management, contracting and pricing required

Undergraduate degree or equivalent experience in travel industry

Advanced analytical skills with demonstrated ability to work through the development of complex business solutions

Familiarity with MS Office – Excel, Words & PowerPoint

Strong communicator, both written and verbal, with the ability to direct the actions of others

Must be flexible and responsive to changing priorities while working under pressure to meet immediate datelines

Collaborative nature with the ability to interact with a variety of staff from all levels, including heavy interaction with executive team

Willingness to travel occasionally for trade shows, product contracting, planning and destination familiarisation

Able to start work immediately or in short notice.

· Must be bilingual

· Able to work independently

· GDS knowledge is preferred

· Sabre reservation system

· OB reservation system

Please provide the following information in your resume:

1. Recent photograph

2. Reasons for leaving your last employment

3. Current and/or last drawn salary

4. Expected monthly salary

5. Availability

• Support internal teams with daily purchase requests and ensure timely issuance of purchase orders to meet fleet operational needs.
• Actively participate in project meetings with internal and external stakeholders to develop effective procurement plans and intervene when necessary.
• Lead procurement programs focused on cost savings, risk mitigation, and monitoring supplier performance.
• Ensure procurement activities are conducted efficiently and in compliance with procedures.
• Prepare tender documents in line with company procurement policies and submit award papers for approval per delegation of authority.

Requirements:

• Diploma in Supply Chain or equivalent
• At least 2 years of experience in purchasing technical spares and services for the Marine/Offshore industry.
• Strong understanding of supply chain and procurement support for harbour craft and seagoing vessels.
• Proficient in Microsoft Office and ERP systems, with knowledge of public tenders, ESG, RPA, and Power BI.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description:

• Received enquiry from Sales or direct customer and forward to Planner with cargo details.
• Received rates from Planner, forward to Sales and follow cargo status.
• Create JOB in Cargoware for cargo details, shipper requirements and request Planner to proceed booking with quotation email.
• Provide booking confirmation to customer or Sales once received Planner.
• Manage HAWB process in Cargoware and activate service provider - Declarator for Export permit declaration.
• Monitor shipment status of uplift, arrival and any irregularity.
• Received inbound pre-alert from customer. Activate service provider - Declarator for Import permit and liaise with OPS for terminal clearance, breakdown or delivery (if any).
• AR process and ensure receipt payment from customers within granted period.
• Others - Source prices or solutions for businesses do not transit via SG if any enquiry from Sales through WCA network.

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in air freight industy or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

Responsibilities

• Work with stakeholders and handle organisation’s learning and development needs
• Develop organisation’s overall learning plan and conduct learning needs analysis
• In charge of annual training budget
• Source and handle external partners regarding learning and development matters
• Develop and update employee orientation materials
• Conduct employee orientation
• Monitor employee training calendar and coordinate internal and external training programs
• Gather post training feedback and monitor effectiveness of training programs
• Perform additional tasks as needed.

Requirements:

• Possess a Degree in HR or equivalent
• Minimum 5 years of relevant experience in Learning & Development and HR Operations
• Strong ability in handling confidential and sensitive information
• Possess excellent communication skills and able to communicate well with stakeholders

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L65W97RW

Role Summary

This role entails the oversight of brand sales KPI and category management within Singapore. It involves managing relationships with suppliers located overseas, specifically in China, Europe, and the USA. There will be regular meetings, both online and face-to-face. This includes facilitating training sessions, coordinating meetings, and hosting lunches for visiting suppliers in Singapore.

Role Description

• Primary responsibility is to manage supplier brands originating from China, Europe, and the USA, overseeing their sales and product categories including dry food, wet food, treats, toys and accessories. Have continual collaboration with suppliers on new product introductions and product discontinuations to accommodate new products.
• Competitive price checks are essential to ensure our pricing remains competitive in the market
• Regular meetings online and offline to update suppliers on sales performance, fostering strong relationships
• Organize training sessions and meetings, as well as hosting supplier lunches when they are in Singapore
• Gather marketing assets from suppliers for website uploads
• Planning promotions to clear existing inventory
• Coordinating with Marketing for digital product launches
• Monitoring franchise costs in Singapore to adhere to predefined percentages, and sharing new products with Malaysia corporate stores and overseas franchise teams
• Collate orders from these regions and liaise with planners accordingly
• Any other ad-hoc duties as assigned

Role Requirements

• Min. Diploma in Business Management / Administration, Commerce or equivalent
• At least 2 years of relevant work experience in procurement of buying activities within the FMCG
• Proficient in Microsoft Office (Excel, Word - VLOOKUP & Pivot tables, PowerPoint)
• Must demonstrate the capability to conduct meetings with suppliers independently.
• Excellent communication and interpersonal skills.
• Highly customer-oriented, motivated and results oriented.
• Resourceful and problem solver, excellent interpersonal and communication skills.
• Team player and ability to collaborative and work effectively with variety of stakeholders.

Highlights:

• Perform daily and regular inspections to ensure the building is in good condition, follow up on rectifications, and recommend improvements to management.
• Oversee key functions such as security, cleaning, landscaping, waste management, car park systems, fire safety, and building repairs.
• Coordinate with the M&E team for inspections during unit fit-out and reinstatement works.
• Act as a CERT member, conduct fire drills, inspect fire protection systems, and ensure compliance with safety standards and regulations.
• Maintain positive relationships with tenants, address feedback, and liaise with authorities and the public on improvement works and emergencies.

Requirements:

• Diploma in Building Management or equivalent
• At least 2 years of working experience in handling Commercial Buildings.
• Strong communication skills and interpersonal abilities.
• Positive, customer-focused mindset with a service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Oversee end-to-end procurement activities, including RFQ/tender management, process optimization, and stakeholder training.
• Handle recurring procurement tasks such as supplier performance evaluation, approved vendor list maintenance, and updates to procurement KPIs.
• Report directly to the Operations Manager as part of the Operations Department.
• Responsible for driving cost savings, enhancing quality, and fostering a positive process culture in procurement operations.

Requirements:

• Diploma in any relevant discipline.
• At least 3 years of procurement and tender experience in the Healthcare industry.
• Able to handle and understand contract legal terms.
• Proactive with a keen eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• 5 days work week (Monday to Friday, 9 am to 6 pm)
• 1 years Contract can convert to Permanent staff
• MNC based Travel Agency
• AWS provided

Travel Operations Executive

Job Responsibilities:

• Handle in-bound and outbound trips (Mainly Japan related)
• Handle hotel reservations, respond to inquiries about rates, and check availability.
• Manage restaurant reservations for clients.
• Coordinate and schedule transportation, including buses and other modes of transport.
• Arrange tour guides and facilitate interpretation.
• Coordinate ticket arrangements for attractions like Night Safari and USS.
• Organize and maintain documents and data.
• Handle ad-hoc tasks as required. (Example: provide on-site assistance for customers in case of emergencies, sudden illnesses, or injuries.)

Job Requirements:

• Experience in office work, including data entry.
• Meticulous and able to handle data entries accurately and efficiently.
• Proficiency in Mandarin language will be necessary to liaise with mandarin speaking clients.
• Understanding about Japanese language will be a plus point (NOT a must)
• Ability to respond to issues in case of emergency, considering the industry's 24/7 operation.
• Experience in the travel industry will be an added advantage.

Interested applicants, please send your resume to Tiffany (R1104633) for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Responsibilities

• Proactively prospect, identify, qualify and develop a sales pipeline
• Close business to meet and exceed monthly, quarterly and annual bookings objectives
• Build strong and effective relationships, resulting in growth opportunities
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
• Work closely with the Professional Services team to achieve customer satisfaction

Requirements

• BA/BS required
• Knowledge of Malay or Bahasa Melayu and an understanding of the cultural nuances of the Malaysia market can be advantageous in supporting business objectives, managing client relationships effectively, and communicating with key stakeholders
• Significant experience in quota-carrying roles within fast-paced and competitive markets, typically 8+ years, with a focus on FSI and Public Sector business in Malaysia.
• Demonstrated ability to articulate the business value of complex enterprise technology
• A track record of overachievement and hitting sales targets
• Skilled in building business champions and running a complex sales process
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus
• Driven and competitive: Possess a strong desire to be successful
• Skilled in managing time and resources; sound approach to qualifying opportunities
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products
• Ability to present & excellent listening skills
• Proactive and consultative selling approach
• Strong exposure to handling the assigned Market Track record of maintaining relationships with accounts
• Experience working with Channels & Ecosystems of ASEAN.

Role Overview

Yue Hwa Chinese Products is seeking a dynamic and customer-focused experienced Senior Customer Experience Executive to join our team in Singapore. This full-time, on-site position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction. You will be the main point of contact for addressing feedback, resolving issues, and ensuring a seamless and positive customer experience. The role requires strong collaboration across departments to implement customer-centric strategies that build loyalty and engagement. Flexibility to work shifts, weekends, and public holidays is essential.

Key Responsibilities

• Primary point of contact with customers at every touch points.
• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
• Resolve customer issues and conflicts promptly, ensuring a positive resolution.
• Work closely with various teams to develop & implement strategies that improve customer satisfaction & loyalty.
• Monitor and analyze customer feedback to identify trends and recommend improvements.
• Maintain accurate records of customer interactions and ensure timely follow-ups.
• Uphold Yue Hwa’s reputation for delivering high-quality service that aligns with our brand values.

Experience & Skills

• Minimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.
• Conflict Resolution: Proven ability to manage challenging situations & resolve conflicts effectively.
• Ability to multi-task, fast learner, proactive, reliable & capable of working both independently & collaboratively as a team
• Bilingual, with strong communication skills to effectively engage a diverse customer base.
• Proficient in both written and spoken English and Chinese (knowledge of Chinese culture & language is an advantage).

Qualifications

• Diploma in Business Administration, Hospitality, or a related field.
• Strong problem-solving and organizational skills with attention to detail.
• Experience managing customer feedback and handling complaints professionally.
• Ability to thrive in a team-oriented environment.
• Able to shifts, weekends, and public holidays.
• Eligibility: Open to Singaporeans and Permanent Residents only.

GENERAL DESCRIPTION: Ensure customer satisfaction by providing a high level of communication, both internal and external, along with the proper execution of customer orders from initial inquiry through delivery of product on domestic and international sales. The Sales desk must contribute to the planning, direction, and coordination of the sales and customer service efforts of the Company for generating revenue and profits respectively.

DUTIES:

1. Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals to customer with a high focus on securing the order.
2. Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
3. Perform accurate and thorough order entry and assure proper contract review has by performed for each order.
4. Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided for and assist in scheduling of orders by prioritizing customer delivery requirements as needed.
5. Communicate with customers timely to maintain customer satisfaction throughout job.
6. Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
7. Analyze and provide explanations to management when order does meet acceptable levels of profitability.
8. Communicate as needed with inside and outside sales group to promote sales of company’s products and services.
9. Support receivables department as required to ensure payment terms are adhered per contract.
10. Maintains timely and accurate input of quote activity, sales bookings, and department records respectively.
11. Perform job functions in accordance with Vallourec Tube-Alloy’s Standard Operating Procedures.
12. Evaluate standard operating procedures and order entry systems for accuracy and suitability.
13. Dedicate the time required to achieve customer satisfaction and the responsibilities of an Inside Sales Associate, beyond normal work hours, if necessary.
14. Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales.
15. Must be flexible to travel to other locations to assist in workload or attend external training as required.
16. Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.
17. Perform other duties as assigned.

AUTHORITIES:

• Direct liaison to Customer from initial enquiry to delivery.
• Formulating pricing and lead time for commercial offers to customers
• First level of review on Customer PO before releasing for scheduling.
• Internal coordination with departments – carries the voice of the customer from order receive to delivery.

ACCOUNTABILITIES:

• Achieving annual sales targets for revenue and profitability
• Managing and maximizing Customer Satisfaction throughout sales cycle
• Translating customer pains and market trends to Sales Team to improve and adapt Organization’s offerings

REPORTS TO: Department Supervisor as applicable per facility.

QUALIFICATION/EXPERIENCE:

• Possesses at least a Degree or Diploma
• Minimally 2 years’ experience as inside sales/customer Service function.
• Strong interpersonal and communication skills is desirable
• Well versed in Microsoft Office suite applications
• Fresh graduates with strong analytical and problem solving skills are also welcomed to apply

SPECIAL SKILLS:

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals or groups of customers, vendors, licensors, or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software or equivalent combination. Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.