Note: This role requires frequent travel and will be based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Key Responsibilities:

• Implement advanced monitoring systems to ensure product quality and optimize yield in electronics manufacturing.
• Proactively identify areas for improvement and develop strategies to enhance overall product quality.
• Lead initiatives to address and resolve abnormal quality issues within the manufacturing process.
• Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Drive efforts to improve internal quality control procedures and enhance process capability.
• Implement best practices to streamline processes and maximize operational efficiency.
• Lead initiatives to resolve customer-reported quality issues, ensuring timely and effective resolutions.
• Prepare detailed reports for stakeholders outlining corrective actions and preventive measures.
• Develop and implement strategies to optimize quality inspection processes.
• Identify opportunities for automation and technological advancements to enhance inspection efficiency.
• Foster open communication and collaboration across departments for effective quality management.
• Coordinate with various teams to ensure a unified approach toward achieving quality objectives.
• Manage personnel-related tasks, including task assignments, coordination, attendance, and performance management.
• Develop and implement training programs to enhance team skills and knowledge.
• Oversee the timely delivery of tasks and projects to meet quality objectives within established timelines.

Requirements:

• Bachelor’s degree in a relevant field; advanced degree preferred.
• A minimum of 6-8 years of proven experience in quality management, particularly within manufacturing processes.
• Strong analytical and problem-solving skills.
• Excellent leadership and interpersonal skills.
• Familiarity with quality management systems and standards such as TS16949 and VDA 6.3.
• Experience collaborating with counterparts in China/Taiwan.
• Certification in quality management (e.g., Six Sigma) is advantageous.
• Willingness to travel frequently and be based in China and Vietnam for at least 10 months per year (separate living accommodations provided). The role includes annual 4 round-trip tickets to Singapore.

We are hiring Contract Quality Assurance to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Support Validation Projects: Assist with qualification and validation activities, ensuring compliance with company procedures and regulations.
• Review and Approve Documents: Review and approve validation documents like protocols, reports, and procedures.
• Manage Discrepancies: Identify and address issues in validation protocols, ensuring corrective actions are documented.
• Act as Quality Representative: Participate in cross-functional projects as the Quality Systems and Validation representative.
• Provide Validation Expertise: Offer guidance on creating or updating validation documents, such as for analytical instruments and methods.
• Ensure Document Readiness: Ensure all qualification/validation documents are clear and inspection-ready.
• Support Ongoing Validation: Oversee the Master Validation Plan and support routine qualification activities.
• Collaborate Across Sites: Help standardize validation processes across multiple sites.
• Train and Coach: Develop training materials and provide support to team members and other departments.

Job Requirements

• Bachelor’s degree in Pharmaceutical Sciences, Life Sciences, Biology, Biotechnology, Chemistry, Chemical Engineering, Engineering, or related field.
• At least 2-3 years of experience in quality assurance, manufacturing operations, or validation in the pharmaceutical or biotechnology industry. Experience in equipment, process, cleaning, and computer systems validation is preferred.
• Strong understanding of FDA/EU cGMP requirements, including CFR 21 Part 11, and familiarity with PDA and ISPE GAMP guidelines.

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the team

ByteDance and affiliate are developing the next-generation high-performance analytical database, with a mission to enable efficient and real-time data-driven decision-making on PB-level data sets. The initial product was forked from Clickhouse, after which large re-architecture had been taken place. The product now not only improves the efficiency of Clickhouse but also fits into the elastic cloud-native infrastructure with better scalability and resource utilization. With years of polishment in the internal EB-level scenarios, we are now ready to serve our business partners via various cloud vendors.

What you will be doing:

- Responsible for quality assurance of data and cloud products, and R&D efficiency improvement.

- Participate in product requirements and architecture design reviews, assess the rationality of the overall technical architecture and related testability.

- Ability to identify system risks in an all-around way, and ensure the stability of the systems through functional testing, performance testing, online monitoring, and other testing approaches.

- Build a data quality assurance system to ensure delivery quality and improve delivery efficiency throughout the entire process.

- In-depth understanding of the business, communicate and collaborate with various roles across teams, to create value for the business in an all-round way, without setting boundaries for work.

- Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and nonrepudiation standards.

- Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.

- Certify infrastructure components, systems and applications that meet security standards.

Qualifications

- Bachelor's Degree or above, Computer Engineering, Mathematics, Statistics, Machine Learning, and other related majors

- At least 5 years of data testing experience

- At least 2 years of experience in managing a team

- Proficient in one or several of the following programming languages: C/C++/ Java / Go/ PHP/Linux shell/ Python.

- Solid understanding of distributed systems

- Experience with UI and API automation testing and framework.

- Familiar with common big data technologies such as Hadoop, Spark, Hive, etc.

- Experience in testing high-traffic distributed systems, and cloud-related products.

- Sensitive to data, with good logical thinking ability, analytical ability, troubleshooting skills, and business understanding ability.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Lead and manage day-to-day performance of Local and Overseas Customer Service teams
• Handle and resolve client complaints / inquiry / feedback
• Improve customer service experience, create engaged customers and facilitate organic growth
• Develop customer service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Generate reports by analysing the customer service experience, if requested
• Provide training to customer service staffs to deliver a high standard of customer service

Requirement

• Bachelor’s degree in any related discipline
• Min 8 years of Customer Service Support experience with at least 4 years in leading team size of up to 30 agents
• Having experience in IT, financial services or payment solution industry is an added advantage
• Proficient in Microsoft Office applications
• Customer service orientation, stress tolerance, problem analysis and problem-solving
• Effective interpersonal skills with both internal and external customers
• Advanced troubleshooting and multi-tasking skills

Interested candidate please submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile - https://sg.go.persolkelly.com/job/details/10361

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID <R1105286> (Ngiam Xinyi)

Quality Assurance (QA)

• Working days: 5 / 6 days alternate
• Working Hours: 830am-530pm
• Salary: $2000 - $2400
• Working Location : Bedok

Job responsibilities

• Conduct detailed inspections of finished products to identify defects, non-conformities, and deviations from quality standards.
• Support quality in handling defective found during the production
• Collaborate with the quality control team to resolve material quality issues and determine disposition (accept, reject, or rework)
• Collaborate with the production, quality teams to identify root causes of defects and non-conformities
• Perform FA report, and propose process improvements.
• able to use calliper, OGP , Keyence, Drop gauge , micrometre, pin gauge
• able to interpret 2D drawings
• ⁠collect parts for 2 hourly to visual inspection
• ⁠key in data

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage?

Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

Video Infrastructure is one of the world's leading video platforms that provides media storage, delivery, transcoding, and streaming services. We are building the next generation video processing platform and the largest live streaming network, which provides excellent experiences for billions of users around the world. Popular video products of TikTok and its affiliates are all empowered by our cutting-edge cloud technologies. Working in this team, you will have the opportunity to tackle challenges of large-scale networks all over the world, while leveraging your expertise in coding, algorithms, complexity analysis, and large-scale system design.

Responsibilities

1. Track, analyse and conduct troubleshooting via online and offline channels. Come up with optimization strategies and tactics.

2. Actively participate in planning and building our Quality System (QS).

3. Communicate with users to identify needs and expectations. Collaborate with product management, R&D and service teams to meet customer requirements.

4. Ensure standardization of service quality by providing supporting data.

5. Take holistic approach to optimize established technical support mechanism as well as our QS.

Qualifications

Minimum Qualifications:

1. Bachelor’s degree in Computer Science or equivalent.

2. Able to work in fast-pace environment and embrace constant changes and challenges.

3. Good knowledge of networking fundamentals and protocols (eg. TCP/IP, HTTP/HTTPS, etc.).

Preferred Qualifications:

1. Strong experience in troubleshooting with critical problem-solving skills.

2. Demonstrates strong interpersonal skills and communicate with all levels within the organization.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Highlights

• Jurong island, transport pickup at Jurong East
• IATF16949 + Audits
• Basic + Transport + Site allowance + AWS + VB
• Chemical/ Petrochemical
• Manufacturing/ Raw Materials

Main Responsibilities:

• Support Assistant / QA Manager in managing AKSS QMS improvement initiative across all departments and functions to ensure full compliance with IATF 16949 requirements.
• Conduct specification review, CSR and gap analysis.
• Review daily production batches release activities. Knowledge in SAP will be a plus.
• Drive Cpk improvement, conduct monthly review of MRB and freeze inventory.
• Manage IATF Core Tools (PPAP, APQP) documentation and reports.
• Issue, review and verify CAPA for external and internal quality related issues (Raw Material, Finished Product, Shipment & Logistics issues).
• Generate, review and update quality related Procedures / Instructions.
• Participate in Management Review and report in monthly quality meetings.
• Participate in FMEA and Control Plan revision.
• Support Assistant / QA Manager in handling customer complaint & investigation.
• Support Assistant / QA Manager during plant audits (external audit, internal audit, customer audit and supplier audit)
• Perform any other delegated work assigned by Assistant / QA Manager.

Requirement

• Degree in engineering or chemistry (BS Engineering / Chemistry / Science) or equivalent.
• 3-5 years working experience in Quality Assurance department.
• Knowledge and understanding of ISO 9001, IATF 16949 or similar quality systems and experience in facing audits.
• Demonstrated leadership skills, including good communication, sincerity, team spirit and willingness to take up challenge.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

• Well Established Company
• Basic $4000 - $4800 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working day: Monday to Friday
• Working hours: 8.30am to 6pm

Job Responsibilities:

• Responsible for quality issues arising from production and customer feedback, and collaborate with the production tea to address internal process issues and implement corrective actions to resolve customer complaints with proper documentation
• Implement the quality inspection standards, on incoming, in process and outgoing inspections, and provide QA inputs to production to resolve quality-related issues at in-process and final inspections
• Responsible for timely closure of Corrective and Preventive Actions (CAPA), non-conformance investigation report and customer complaints and, publish reports on quality performance
• Lead the Material Review Board (MRB) meeting involving members from production, engineering and quality departments to conduct root cause analysis, address quality issues, implement corrective actions and review its effectiveness
• Lead the team of QC inspectors in the inspection of parts for conformity in accordance with relevant drawing requirements
• Perform any other duties, as assigned

Job Requirements:

• Minimum Diploma or Degree in Precision Engineering, Quality Management or Mechanical Engineering with 2 years of working experience in quality engineering or manufacturing

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Scope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Review and approve deviations according to the site procedures
• Handle product complaints.
• Ensure complaints are investigated thoroughly with CAPAs effective to prevent recurrence.
• Coordinate with cross-functional team to prepare Annual Product Reviews, discuss trends and atypical observations and recommend improvement actions.
• Conduct internal and external audits
• Maintain inspection readiness and support inspections from regulatory agencies and customers.
• Actively participate in GMP walk downs to ensure site operation and facility maintained in inspection ready state.
• Support the maintenance of validated stated of GMP systems and processes.
• Facilitate and prepare regulatory submissions and attend to regulatory queries in a timely manner

Requirements

• Min Degree in Science / Chemical Engineering or equivalent with relevant pharmaceutical experience.
• Minimum 1-3 relevant years of experience in QA/QC and GMP Compliance
• Familiar with manufacturing operations applications; six sigma and lean principles and process improvement tools.
• Thorough knowledge of GMP compliance regulations, ICH Q7a Guidelines, Good Documentation Practices and other applicable regulations.
• Proven track record of continuous improvement in quality operations or manufacturing.

All qualified applicants, please send in your resume to: [email protected]

Alex Goh Hock Leong (R1763413)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

This position is a member of the Quality Systems team which supports the implementation and maintenance of various Quality Systems and to guarantee the quality oversight for validation related activities which includes Data Integrity at site.

Responsibilities

• Support the site projects on Qualification/ Validation

· Assessment and Approval of Documents

• Responsible to review and approve the Quality Control related (Analytical Instrument Qualification, Analytical and Microbiology Method Validation, Critical Reagent Qualification) protocols, reports, procedures and other related documents to ensure compliance to internal procedures and regulatory requirements.

• Evaluate and approve discrepancy related to qualification/validation protocols in order to guarantee documentation of the incidents and identification of corrective actions.

• Support collaboration and participations in projects as Quality Representative for Quality Systems and Validation.

• Support in multisite initiatives to ensure harmonization of Quality Systems and qualification/validation related activities between the plants.

• Any other duties as assigned by Manager/ Supervisor.

Requirements

• Degree in pharmaceutical sciences, life sciences, biology, biotechnology chemistry, chemical engineering, engineering or a related discipline.

• Certification and trainings such as Certified Quality Engineer or specific Validation topics will be advantages.

• Min experience of 2-3 years in the pharmaceutical or biotechnology in quality assurance, manufacturing operations or validation

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Software Quality Assurance (Audit, QA)

Our Esteemed and Reputable Client is looking for an Software Quality Assurance (Audit, QA)

Requirements:

• Solid experience in handling Projects Audit/ Quality Assurance and Checks.
• Strong experience in handling Quality Assurance and Software Governance.
• Good track record handling Quality Assurance Projects and Timeline.
• Involved in Projects Audit and Checks.
• Sound knowledge in handling quality improvement practices and processes on Projects.
• Experience in handling IT Quality Assurance, Process Improvement, Software Testing and Methodology.
• Minimum 3- 5 years of Software Quality Assurance and Audit Checks on Projects.
• Experience in performing Audit Checks on Projects
• Involved in handling Projects Quality Audit.
• Responsible for Project Audit/ Quality Management System procedures and processes.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Location: Chinatown

Woirking hours: 8.30am to 5.30pm (Mon-Fri)

Job Scope

• Assist in the development, management, and implementation of the framework across schools.
• Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.
• Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.
• Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.
• Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.
• Assist in reviewing EduTrust-related documents.
• Assist in the development and implementation of data protection policies and procedures.
• Support in conducting data protection risk assessments and audits across all schools.
• Coordinate data protection training and awareness programmes for staff.
• Other ad hoc duties assigned

Job Requirements

• Bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Any additional certifications in quality management or project management will be beneficial.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Inspect incoming raw/packaging materials and product labels to ensure they meet standard specifications.
• Conduct checks on the production line for compliance with Good Manufacturing Practices (GMP), including in-process items and finished products, ensuring adherence to Standard Operating Procedures (SOP) and product specifications.
• Generate weekly QC reports.
• Work closely with the production team to ensure quality products are produced.
• Ensure products adhere to and comply with food regulations.
• Report non-conformances to superiors or the person-in-charge for investigation and corrective action.
• Verify product labels before printing.
• Support in managing retention samples.
• Assist in pest control management.
• Maintain documentation and records.
• Identify opportunities for process improvement and quality enhancement.
• Perform any other related duties as assigned by superiors.

Requirements:

• Minimum 1 year of relevant working experience preferred.
• Capable of working as part of a team as well as independently with minimal supervision.
• Possesses good interpersonal skills, analytical skills, self-motivation, and meticulous attention to detail.

Quality Assurance / Quality Specialist / Quality Engineer

Company Overview

Location: Kranji (near MRT with a 5-minute shuttle bus)

Number of Openings: 9
Duration: 6-month
Salary: up to 8K

Job Responsibilities:

1. Documentation and Quality Oversight:Revise, review, and approve SOPs, MBR/EBR, and QO documents.
   Provide quality guidance and support to the manufacturing team, addressing quality queries and issues.
   
2. GMP and Compliance:Conduct quality oversight activities, including GEMBA and GMP walks.
   Adhere to and enforce cGMP and regulatory requirements, especially for FDA and EU compliance.
   
3. Qualification/Validation Support:Perform IQ/OQ tasks and assist in validation activities including Data Integrity, Analytical Instrument Qualification, Analytical and Microbiology Method Validation, and Critical Reagent Qualification.
   Review and approve related protocols, reports, and ensure alignment with regulatory requirements.
   
4. Project Involvement and Collaboration:Act as the Quality Representative in cross-functional projects.
   Provide validation expertise and maintain Master Validation Plans.
   Collaborate on multi-site initiatives to harmonize Quality Systems across plants.
   
5. Documentation Integrity and Inspection Readiness:Ensure documents are clear, compliant, and defendable during audits.
   Support multisite initiatives to align validation activities across locations.
   
6. Other Responsibilities:Build and maintain partnerships with internal departments.
   Adhere to EHS requirements and Shire’s Code of Conduct.
   

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

The Company

At IRVINS, you'll join Singapore's high growth homegrown consumer food brand expanding quickly on the global stage, with 5 offices and 19 markets worldwide, and a product lineup that redefines the food industry.

Founded in 2008, over the years we have pivoted and evolved from an F&B restaurant into a modern food CPG startup. With IRVINS’ global reach, category and market leadership, and startup mentality, we welcome people with a builder attitude keen on building things from scratch and help turn a homegrown brand into Singapore’s iconic global consumer brand.

The Operations Quality Specialist is responsible for ensuring the quality and safety of products in a food manufacturing environment. This role involves monitoring production processes, conducting quality checks, enforcing compliance with regulatory and internal standards, and driving continuous improvement initiatives to enhance product quality and operational efficiency.

Responsibilities:

Quality Assurance & Control:

• Perform routine quality inspections and audits across all stages of the production process, including raw materials, in-process, and finished products.
• Monitor adherence to Good Manufacturing Practices (GMP), Standard Operating Procedures (SOPs), and food safety protocols.
• Review the tests method and analysis using established quality control methods, ensuring products meet defined specifications and standards.
• Responsible for the Batch record review and perform the release of the product. Work closely with production and supply chain team to ensure the market demand is fulfilled.
• Document and report non-conformities and collaborate with relevant teams to implement corrective and preventive actions.
• Support the new product initiative with different stakeholders, ensure the quality of the product is compliance to the product specification
• Managing the equipment calibration used in QC & Production, to ensure the calibration is up to date and maintained.
• Review and manage the GMP audit, to ensure the GMP requirement is maintained and at audit ready status.

Regulatory Compliance:

• Ensure compliance with GFSI standard and regulations (e.g. BRCGS, FDA, HACCP) and company policies.
• Assist in preparing for and participating in regulatory and third-party audits.
• Maintain accurate and up-to-date records for traceability and regulatory purposes.

Process Improvement:

• Identify areas for quality improvement and work closely with production teams to enhance processes.
• Participate in root cause analyses and contribute to continuous improvement initiatives.
• Develop and deliver training sessions for staff on quality standards and food safety practices.

Collaboration & Communication:

• Serve as a liaison between the Quality Assurance and Operations teams to ensure seamless communication and alignment on quality objectives.
• Provide feedback and recommendations to production staff and management on quality-related issues.
• Support new product development and changes in production by evaluating potential quality impacts.

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Duties & Responsibilities:

• Oversee and guide the Quality team to ensure effective quality control across the entire warehouse department.
• Collaborate with the Warehouse Manager to review and refine work instructions, ensuring clear and efficient operational procedures.
• Plan and conduct education and training programs to enhance the skills and knowledge of warehouse staff.
• Identify challenges in warehouse operations, analyze root causes, and implement solutions to improve quality and organizational efficiency.
• Develop and implement Kaizen (continuous improvement) strategies to enhance processes within the warehouse department.
• Plan and execute Internal Quality Assurance activities across all warehouses to maintain high-quality standards.
• Support the warehouse department in meeting and exceeding customer quality expectations.
• Manage the tasks and attendance of Quality team members, ensuring efficient and productive operations.
• Foster collaboration with managers and staff across Sankyu and other warehouses to optimize organizational performance.

Requirements:

• Diploma / Degree in Engineering and QMS related field with min 2 years of relevant experience
• Team player, good interpersonal and communication skills, able to work independently
• Good knowledge in ISO related management systems
• Candidate must possess at least Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Bioengineering/Biomedical), Engineering (Environmental/Health/Safety), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical), Logistic/Transportation or equivalent.
• Working location: Tuas (**Shuttle service is provided from/to Tuas West Road MRT**)

Summary of Job Scope:

Responsible for technical enhancement of quality control and analytical development in QC Laboratory functions.

• Work allocation and arrangement for daily QC routine work
• Finish Product Quality Control
• Checking Report of "In-Process control of Tablet"
• In process quality control of intermediates (IPQC)
• Review and evaluation of Analyst test report and data to ensure test result is up-to date and accurate.
• Review and ensure QC Records and BMR are up-to-date, complete and accurate.
• Supervision of quality control check on raw material dispensing
• Management, Monitering and testing on sample.
• Monitor retained samples and waste of tested sample of intermediates and finished products.
• Environment monitoring and recording for retention sample room.
• Supervision and training of laboratory technicians and laboratory assistant and chemist in carrying out their duties.
• Responsibe to revise of SOP for IPQC and FPQC and relevant section.
• Verify and approve test result in absence of QC Manager.
• Calibration of laboratory equipment and apparatus.
• Ensure Good Laboratory Practice (GLP) & Lab Safety.
• Optimization of usage of laboratory equipment.
• Support in the investigation and management of product complaints.
• Participate in process and cleaning validation.

• Well Established Company
• Basic $5000 - $6500 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm
• QMS | ISO 13485 | Medical Devices

Job Responsibilities:

• Conduct assessment and review on supplier qualification, performance and process capability
• Ensure supplier quality issues are deal with, analysed, improved and follow through
• Collect, handle and follow-up on customer feedback/complaints
• Support internal, external and customer audits
• Evaluation, verification and validation of new parts/samples
• Establish and maintain inspection criteria for incoming, in-process and final products
• Identify quality issues, NCR, CAPA handling and drive continuous improvement
• Authorize the release (COC) of products, COA review & approval
• Monthly data analysis on product quality and quality objective
• Review and approval on DHR
• Participate in new projects, commercial product quality management and control
• Drive change management and control
• Other ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with 2 years’ experience in medical device QA and/or RA
• ISO 13485:2016 certified internal auditor will be advantageous
• Familiar with quality control tools

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $5000 - $6500 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm
• QMS | ISO 13485 | Medical Devices

Job Responsibilities:

• Conduct assessment and review on supplier qualification, performance and process capability
• Ensure supplier quality issues are deal with, analysed, improved and follow through
• Collect, handle and follow-up on customer feedback/complaints
• Support internal, external and customer audits
• Evaluation, verification and validation of new parts/samples
• Establish and maintain inspection criteria for incoming, in-process and final products
• Identify quality issues, NCR, CAPA handling and drive continuous improvement
• Authorize the release (COC) of products, COA review & approval
• Monthly data analysis on product quality and quality objective
• Review and approval on DHR
• Participate in new projects, commercial product quality management and control
• Drive change management and control
• Other ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with 2 years’ experience in medical device QA and/or RA
• ISO 13485:2016 certified internal auditor will be advantageous
• Familiar with quality control tools

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $5000 - $6500 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm
• QMS | ISO 13485 | Medical Devices

Job Responsibilities:

• Conduct assessment and review on supplier qualification, performance and process capability
• Ensure supplier quality issues are deal with, analysed, improved and follow through
• Collect, handle and follow-up on customer feedback/complaints
• Support internal, external and customer audits
• Evaluation, verification and validation of new parts/samples
• Establish and maintain inspection criteria for incoming, in-process and final products
• Identify quality issues, NCR, CAPA handling and drive continuous improvement
• Authorize the release (COC) of products, COA review & approval
• Monthly data analysis on product quality and quality objective
• Review and approval on DHR
• Participate in new projects, commercial product quality management and control
• Drive change management and control
• Other ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with 2 years’ experience in medical device QA and/or RA
• ISO 13485:2016 certified internal auditor will be advantageous
• Familiar with quality control tools

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $5500 - $6500 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm
• QMS | ISO 13485 | Medical Devices

Job Responsibilities:

• Conduct assessment and review on supplier qualification, performance and process capability
• Ensure supplier quality issues are deal with, analysed, improved and follow through
• Collect, handle and follow-up on customer feedback/complaints
• Support internal, external and customer audits
• Evaluation, verification and validation of new parts/samples
• Establish and maintain inspection criteria for incoming, in-process and final products
• Identify quality issues, NCR, CAPA handling and drive continuous improvement
• Authorize the release (COC) of products, COA review & approval
• Monthly data analysis on product quality and quality objective
• Review and approval on DHR
• Participate in new projects, commercial product quality management and control
• Drive change management and control
• Other ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with 2 years’ experience in medical device QA and/or RA
• ISO 13485:2016 certified internal auditor will be advantageous
• Familiar with quality control tools

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

About HOYA Surgical Optics (HSO)

HOYA Surgical Optics (HSO) is the globally leading Preloaded Intraocular Lens (IOL) focused company that provides technologies and solutions that exceed expectations, enabling ophthalmic surgeons to focus on restoring sight. We are dedicated to improving the vision and quality of life for millions of people suffering from cataract, and helping them celebrate life visually.

HSO empowers cataract surgeons all over the world with innovative ophthalmic devices and services, with an attention to detail that helps them achieve better surgical outcomes and better practice results. Our commitment to delivering these results is grounded upon a quality management system that is continuously improving to meet changing global regulatory requirements and our entrepreneurial drive to be the brand of first choice.

At HSO, People is the key factor to our success. We aim to create a conducive work environment for our employees around the globe, and to promote an inclusive culture based on our core values – Excellence, Passion, Innovative, Collaboration, and Accountability.

HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development,
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond themselves and are impact-focused,
• Consider the needs, challenges, and objectives of every person with whom they interact, and
• Exhibit positive reinforcement to help others succeed.

About the role

Works closely with and have impact on: Global Quality Assurance Team

Reports to: Senior QA Engineer

Function: Global QA

Work Location/Site: Singapore / GHQ

Internship Duration: Any 3 months between January to May 2025

Role Overview

The QA intern will support the quality and various project teams with validation needs in MasterControl, our cloud-based Quality Management System (QMS) for HSO.

Duties and Responsibilities

• Assist to perform validation duties to ensure software validation project and corresponding deliverables adhere to current regulations and quality standards
• Actively contribute towards continuous improvement of the quality team by suggesting new ideas and promoting innovative culture through improving and optimizing analysis of quality data and process workflows
• Provide support to record management and archiving activities
• Support post-migration and improvement activity works for the QMS
• Assist with QMS Modules improvement and maintenance activities
• Participate in team activities and initiatives related to QMS and regulatory requirements
• Other duties as assigned

Requirements

Experience

• N/A

Skills/Accreditations

• Microsoft office skills essential. Candidates with Excel Macro skills preferred
• Some Quality system knowledge will be advantageous
• Self-awareness and Good work ethics
• Strong communication and interpersonal skill

Academic Qualifications

• Pursuing Diploma or Degree Preferably in Science or Engineering

Travel requirements

• N/A

By submitting your application, you agree that your personal data will be collected, disclosed, and retained by HOYA Group for assessing suitability for employment and verification purposes.

We regret to inform you that due to the number of applications received, only shortlisted applicants will be notified. Thank you for your kind understanding.

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets