Duties

• Generate Inpatient billings.
• Submit MediShield claims via CPF portal.
• Update Oracle Collection module on MediShield payout.
• Submit Medisave claims via CPF portal.
• Update Oracle Collection module on CPF Medisave payout.
• Write to NOK to settle any outstanding amounts not covered by MediShield Life and Medisave.
• Issue receipts for all modes of settlement and deposit cash/cheque.
• Check all visit logs entered by homecare doctors and nurses to ensure accuracy.
• Liaise with homecare doctors and nurses for amendments, if any, of visit logs wrongly updated previously.
• Monthly review of homecare subsidies for both new and existing homecare patients to ensure that they are accurately updated in the system by homecare admin.
• Quarterly upload/submission to MOH via ILTC portal for homecare subvention claims.
• Quarterly submission to AIC for claims on consumables and assistive devices for homecare patients.
• Undertake to keep oneself well informed of the updated industry guidelines and develop new skills that are necessary for the job.

Requirements

• Prior experience in accounts receivable is required
• Understanding of patient subsidy scheme is an added advantage

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Title: Service Delivery Executive

Job Purpose

This role is responsible for managing and supporting external vendor operation relations and performance.

Responsibilities

• Perform as functional bridge and coordinate all vendor management tasks amongst external vendors and internal stakeholders.
• Monitor and review vendors performance to enhance customer experience. Example, daily meeting with vendors to review results and work on improvement plan.
• Create regular or ad-hoc reporting based on business requirements. Keep track of resolution, action plans and status update.
• Overall in charge of vendors daily operation and manage vendor relations.
• Review existing processes and work with process team and vendors to enhance processes for better customer experience.
• Identify and enhance efficiencies to improve on the operations and customer’s experience such as reporting and evaluation.
• Customer handling and perform service recovery when required.
• Participate to formulate workflow processes, methods and policies for vendors.
• Station onsite to help vendors in the event ad-hoc or urgent matter and point of contact for vendors.
• Validate the vendors KPIs and appeal claims.
• Manage email correspondence between stakeholders.
• Conduct interview and perform audit on the calls by technicians.
• Analyze and use data to create strategic values to support the company’s overall business strategy.

Requirements

• 3-5 relevant years of experience in vendor management.
• Microsoft Excel and PowerPoint knowledge is essential (Tableau or Power BI knowledge will be an added advantage).
• Good communication and interpersonal skills.
• Alert and meticulous with an eye for details.
• Ability to comprehend and gather information pertinent to the job such as new procedures and special promotions.
• Ability to work with all levels including technicians/contractors and customers.
• Ability to work in a fast-paced environment and in accordance to established guidelines, procedures and performance standards.
• Excellent decision-making skills, team player and customer oriented.
• Ability to work on shift, weekend and Public Holidays as and when required.

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK Empowering the Community.

RESPONSIBILITIES

THK Disability Service Division runs five main Homes and Hostels for the Disabled. The division aims to ensure that adults with disabilities enjoy the highest possible quality of life, especially in the areas of health and well-being, participation, independence, decision-making and inclusion. Structured programmes are designed to suit the residents of different age groups and profiles to train and develop their capabilities in self-help, community living, socialization, perceptual-cognitive and motor skills.

As an Operations Executive, you will be responsible for assisting with the management of the Home's daily operations. You are required to ensure the welfare, safety and care of our clients. You will manage and optimise all operations relating to but not exclusive to:

Client Management

• Ensure clients' personal hygiene and cleanliness are maintained
• Ensure the safe custody of clients
• Work closely with Nursing team, Dietitian and Speech Therapist to ensure clients' dietary needs are met
• Assist in liaising and managing feedback from clients/ clients' Next-of-Kin (NOK)
• Assist to resolve conflicts among residents

Building and Equipment and Maintenance Schedules

• Assist in carrying out preventive and corrective maintenance on the Home building and facilities
• Liaise with Estate Manager immediately for urgent repairs, for example: pipe bursts, roof leakages, electrical faults etc.
• Accompany Estate Management staff and contractors and show them around area of work
• Supervise contractor performing repair work in the Home to ensure work is satisfactorily carried out
• Arrange for servicing and repair of the fire-fighting equipment, fire alarm system, intercom system, emergency lighting system and all other equipment in the Home
• Liaise with Estate Manager on pests control management
• Evaluate reported facility/ equipment faults and inform the appropriate persons
• Identify and recommend suitable rectification works and costs to ensure optimal functioning
• Review and recommend maintenance schedules of all appropriate tools and equipment
• Ensure work schedules and documentations are completed timely and accurately
• Support Workplace Safety and Health (WSH) activities to ensure organisational and regulatory requirements are followed when maintenance works are carried out
• Vendor Management

Inventory Management

• Ensure inventory accuracy of equipment, furniture, consumables and all other stocks in stores
• Liaise with central store and internal store in management of fast-moving inventory
• Be accountable for delivery schedules and movement of inventory.
• Improve logistics flow by monitoring wastage and costs reduction
• Key contact point for suppliers and external partners

Vendor Management

• Maintain inventory cards for equipment and furniture and update them as necessary
• Update all inventory of the Home

Manpower Management

• Facilitate the planning of work schedules and deployment of Healthcare Attendants
• Facilitate effective work processes
• Facilitate capability development of Healthcare Attendants

Others

• Liaise with Public Utilities on power meter reading, all gas appliances repair and servicing, enquiries and complaints
• Conduct briefing to the Nursing Aides and Healthcare Assistants

• Diploma in any field
• Preferably candidates with at least 1 year of relevant working experience
• Comfortable working with children and adults with multiple disabilities

• Comfortable working with children and adults with multiple disabilities
• Analytical and project management skills
• Be sharp and with Growth Mindset
• Possess good team ethics and strong communication skills
• Work well in a dynamic work environment
• Able to perform shift work and working on weekends
• 5-day work week: 2 rotating day shifts

Job Summary

We are looking for an E-commerce Executive to join our team. The ideal candidate will be responsible for managing and optimizing our e-commerce platform to drive sales, enhance user experience, and maximize conversion rates.

Job Description

Website Management:

· Oversee the day-to-day operations of the company's e-commerce website(s).

· Ensure the website is user-friendly, visually appealing, and optimized for search engines (SEO).

· Regularly update product listings, images, and descriptions to accurately reflect inventory and promotions.

· Monitor website performance metrics such as traffic, conversion rates, and bounce rates, and implement strategies to improve them.

Marketing:

· Develop and implement digital marketing campaigns to drive traffic and sales through various channels such as email marketing, social media, and search engine marketing (SEM).

· Collaborate with the marketing team to create compelling content, promotions, and advertisements tailored to the online audience.

Analytics and Reporting:

· Generate regular reports on e-commerce performance metrics such as sales, conversion rates, and customer behaviour.

· Analyse data trends and identify opportunities for improvement or growth in online sales.

· Present findings and recommendations to management to support strategic decision-making.

Working schedule & Salary package

• 5 days working per week Monday – Friday (9.00am – 6.30pm), 2 day off.
• $2,900 - $3,300 SGD (Depends on experiences)

What we offer

• Annual salary increment & Bonuses!
• Medical / TCM / Optical / Dental claims!
• Career progression

Requirement

· Familiar with SEO

· 1-2years marketing /E-commerce background experience will be an advantage.

· Candidates with no prior experience but familiar with online shopping on ecommerce marketplaces may also apply.

· Min Diploma and Degree in Marketing / E-commerce or related fields for foreigners’ applicants only due to insufficient quota.

· Singaporean / Singapore PR / LTVP are also welcome!

Job Summary

We are seeking a motivated and customer-focused Retail Sale Executive to join our dynamic team.

The ideal candidate will have a passion for technology and sales, along with excellent communication skills.

Job Descriptions

Product Knowledge:

• Educate customers on the benefits of different products and help them make informed purchasing decisions.
• Stay updated on industry trends, new product launches, and competitor offerings.

Customer Service:

• Provide good services for customer in finding products.
• Listen to customer inquiries and concerns and provide knowledgeable responses.
• Offer product demonstrations and explain features, benefits, and pricing.

Merchandising and Stock Management:

• Ensure products are displayed attractively and shelves are well-stocked.
• Monitor inventory levels and communicate any restocking needs to management.
• Assist with inventory management tasks such as stock replenishment, stocktaking, and product ordering.

Team Collaboration:

• Work collaboratively with colleagues to achieve sales targets and maintain store standards.
• Participate in team meetings and training sessions to enhance product knowledge and sales skills.

Working schedule & Salary package

• 6 days working per week (11.00am – 9.00pm), 1 day off per week.
• You can choose your off day on special occasions.
• $2,600 - $2,800 SGD (During probation period)
• $2,900 - $3,300 SGD (After probation period)
• No sale KPI needed!!

What we offer

• Up to 35days Annual Leave
• Annual salary increment & Bonuses!
• Medical / TCM / Optical / Dental claims!
• Short period promotion!
• Career progression
• Job training

Requirements

• 1-2years retail sales background experience will be an advantage.
• Candidate with no relevant experience also welcome as trainee.
• Min Diploma and Degree in any field for foreigners’ applicants only due to insufficient quota.
• Singaporean / Singapore PR / LTVP are also welcome!

Roles & Responsibilities

• Manage the full spectrum of GST accounts and record transaction data accurately.
• Prepare monthly reconciliation, financial reporting, closing statements, and manage AR/AP.
• Reconcile POS system transactions, including cash, bank, and credit card payments.
• Update fixed assets and depreciation records in accounting software.
• Prepare and review supplier payments, ensuring compliance with credit terms.
• Track and verify expenses, cash claims, and card usage submitted by outlet heads.
• Generate and maintain payroll and salary reports.
• Update attendance records, leave schedules, overtime, etc.
• Stay updated on MOM guidelines and implement changes as required.
• Handle general administrative tasks and other ad-hoc duties as needed.

Requirements

• Diploma or Degree in Accounting or related field.
• 3-5 years’ experience managing full-spectrum accounts, preferably in F&B.
• Proficient in English and Mandarin to liaise with cross functional team.
• Meticulous, organized, and able to multi-task efficiently.
• Independent, collaborative, and a good team player.
• Proficient in Microsoft Office (Excel & Word).
• Familiarity with Xero accounting, Zealys payroll, ePOS systems, and credit card portals.
• 5-day work week, immediate or short-notice availability preferred.
• No quota for foreign staff who need for working pass.

Job Description

• Provide HR administrative and corporate services
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claim, grants, programmes and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims
• Assist with promotion/demotion process and awards
• Conduct gift valuation and manage welfare grants for personnel
• Other ad-hoc duties assigned

* 8-10 Weeks of lead time before starting work - Pre-Employment Administration

Requirements

• Diploma in HR or relevant discipline or A-Level with minimally one year of experience
• Singaporeans only
• Proficient in Microsoft Office especially Excel

Other Information:

• Locations: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations)
• Salary: $2400 - $2800
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 Years contract (renewable )
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Key Responsibilities

• Develop and implement Public Relations strategies, riding on various media channels aligned with the overall marketing strategy
• Write and edit content such as press releases , bylined articles, briefing materials, and social media posts.
• Media management on public issues and issue preparedness to protect brand reputation
• Maximize brand exposure and build relationships with media and key opinion leaders
• Analyze and measure success of Public Relations initiatives and campaigns according to set KPIs
• Collaborate with cross-functional teams, such as Corporate Affairs, and liaise closely with the Global Public Relations team to ensure alignment of marketing and Public Relations initiatives with overall business strategy
• Assist in the planning and execution of integrated communications campaigns to achieve overall business objectives

Key Requirements

• Minimum 1 year of relevant experience. Agency experience would be advantageous.
• Keen knowledge and understanding of the traditional and new media landscape in Singapore
• Strong organisational and project management skills
• Excellent written and verbal communication skills
• Degree in Mass Communication/ Marketing or related fields

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Location: Near Commonwealth MRT

Salary: $2,500 - $3,000

5 Days Work Week

Responsibilities

• Manage partial sets of accounts, including Accounts Payable, Accounts Receivable, and General Ledger entries.
• Assist in the preparation of financial statements, ensuring accuracy and compliance with regulations.
• Process payments, handle bank reconciliations, and maintain accurate financial records.
• Support the Accounting Department in month-end closing activities.
• Liaise with clients and vendors to address invoicing, payment, and account-related inquiries.
• Monitor and update financial data in accounting systems to maintain accuracy.
• Prepare reports and documentation required for audits or management review.
• Ensure proper filing and organization of accounting documents for easy retrieval.

Requirements

• Diploma in Accounting, LCCI, or equivalent certification.
• 1-2 years of experience in partial accounting roles.
• Proficient in accounting software and Microsoft Office applications (Excel is essential).
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

DUTIES AND RESPONSIBILITIES

• Provide administrative support to ensure overall efficient operation of the audit team
• General administrative duties such as preparing, sorting, scanning and filing of
  documents mails and emails, etc
• Assist with the preparation of audit engagement letters, etc
• Collaborate and work with the department’s stakeholders in providing updates to the
  wider team
• Assist with the preparation of, and disseminating the audit bills to client
• Assist with the collections of Audit bills and keeping the Audit team’s aging in check
• Coordinate staff activities
• Act as the point of contact between Staff and internal/external stakeholders
• Manage emails including checking incoming/outgoing emails and following up as
  necessary
• Schedule and coordinate appointments and meetings
• Prepare reports and documentation for meetings and appointments
• Assist with other ad-hoc administrative and project requirements as assigned by the
  Managers

REQUIREMENTS

• At least 2 year(s) of working experience in the related field is of advantage for this
  position
• Proficient in computer skills especially Microsoft Office applications
• Meticulous and possess analytical and problem-solving skills
• Effective verbal, listening and written communication skills
• Strong interpersonal skills;
• Effective organisational and time-management skills
• Follow instructions clearly and accurately within a timely fashion
• Proactive and enthusiastic about delivering positive results
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in
  Business Studies/Administration/Management or equivalent.
• Executive experienced in Secretarial/Executive & Personal Assistant or equivalent would be of added advantage.

Job Highlights:

· Opportunities for professional growth and development

· Collaborative team environment

Responsibilites:

· Manage full sets of accounts, including the preparation of monthly management reports

· Prepare accurate cash flow forecasts to support financial planning

· Compile year-end financial statements in compliance with regulatory standards

· Reconcile intercompany balances and oversee intercompany billings

· Coordinate and facilitate audit processes, collaborating with internal and external auditors as needed

· Perform ad-hoc tasks and assignments as required

Requirements:

· Diploma/Degree in Accountancy

· Minimum of 3 to 5 years of relevant work experience

· Proven ability to work independently and efficiently under tight deadlines

· Proficient in MS Excel and Word

· Exceptional attention to detail and accuracy

· Available for an immediate start

If you're a proactive and detail-oriented individual with a passion for finance, we encourage you to apply for this exciting opportunity to join our team!

Responsibilities:

• Checking of invoices and receipts daily and post-purchase orders.
• Inventory purchase rebate computation.
• Monitor inventory movement and conduct monthly stock reconciliations.
• Perform regular inventory audits to identify discrepancies and resolve any issues.
• Conduct yearly stock count.
• Maintain comprehensive records of inventory transactions, including purchases, sales, and adjustments.
• Ensure all inventory-related documentation is accurate, complete, and compliant with internal policies and regulatory requirements.
• Maintaining a well-organized filing system for easy retrieval of inventory-related documents.
• Work closely with cross-functional teams, such as boutiques and operations to optimize inventory-related workflows.
• Ad-hoc duties and tasks when assigned.

Requirements:

• Diploma in any discipline (Accounting, Supply Chain, Logistic background will be advantageous)
• At least 1-2 years of relevant experience in inventory accounting
• Pleasant personality, good interpersonal and communication skills
• Good team player
• Meticulous, detailed and careful

Interested candidates, please send your updated CV to [email protected]

Tempserv Pte Ltd (06C3745)
R1983591

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

Responsibilities

• Perform reliable sourcing for materials and services based on required specification.

• Conduct RFI, RFP, RFQ, tender activities in accordance with Procurement Governance & Regulations.

• Carry out spend analysis and conduct purchase/contract negotiation with vendors/suppliers to ensure materials/services are acquired at most competitive pricing.

• Processing of PO, Change Order as well as timely deliveries and quality performance.

• Liaise and collaborate with stakeholders on materials/services received and closing of PO.

• Work closely and provide regular feedback on materials/services status to stakeholders.

• Any other ad-hoc duties as assigned from time to time.

Requirements

• Diploma or Degree in Engineering or similar position with at least 2 years working experience.

• Proficient in supply chain management.

• Knowledge and understanding in procure to pay process.

• Knowledge in automotive industry is an advantage.

• Familiar with SAP platform and Microsoft 365 office tools.

• Able to multitask, prioritize and manage time efficiently.

• Good negotiation skill.

• Good team player, a person with integrity, maturity and self-motivated.

Licence no: 12C6060

Responsibilities:

• Manage the full recruitment cycle, including sourcing, screening, interviewing, and onboarding.
• Collaborate with hiring managers to define job requirements and candidate profiles.
• Develop and implement effective sourcing strategies to attract top talent.
• Maintain recruitment metrics and generate regular reports.
• Ensure a positive candidate experience throughout the process.

Requirements:

• Diploma / Bachelor's degree in HR or related field.
• Proven experience in end-to-end recruitment.
• Strong interpersonal and communication skills.
• Familiarity with recruitment tools and platforms.
• Ability to work in a fast-paced environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Company’s Profile:

Our client is a Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking an Accounts Executive to join their team and contribute to their ongoing success.

Location: Bukit Merah/Tiong Bahru area (office moving to Cashew in 2025)

Working hours: Monday – Friday, 8am - 5.30pm

Job Responsibilities:

• Validate the completeness and accuracy of payments by ensuring that all supporting documents are in order
• Monitor integrity of system processes by conducting sampling of transactions to ensure payments are in order
• Ensure timely and accurate posting of transactions in accordance with documented processes
• Ensure that transactional accounting postings to general ledgers are accurate for the purpose of charging to the correct expense accounts
• Review and provide data and information for periodic management reporting and to provide support for external Financial Audit Management
• Assess and propose changes to the processes, procedures and systems to achieve high level of efficiency and effectiveness
• Participate in system designs and conduct user acceptance test to ensure that system design meets the operational requirements

Requirements:

• At least 1 year Accounts work experience
• Meticulous and comfortable to work with strict deadlines
• Educational qualification in any Accounting/Finance discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Our client offers a one-stop freight forwarding services.

• Perform sales pitch and develop new business opportunities with potential customers.
• Ensure to provide the client with the most cost-efficient solutions.
• Provide outstanding customer experience and maintain a high standard of service.
• Carry out sales calls and sales visits to meet and exceed sales targets.

Requirements:

• Diploma and above
• At least 2 years of sales or customer service experience in freight forwarding industry.
• Good knowledge in LCL and NVOCC

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

The role will assist in the functions described below:

HRIS

· Assist in post implementation. Analyse, troubleshoot and rectify issues raised during the implementation of the processes required for the HRIS

· Maintenance of the HRIS

· Maintain, create, and update all documents related to HR processes including employee files, policies and procedures

· Prepare regular and ad hoc HR reports

Training & Development

• Assist in department training & development needs
• Assist to source and administer L&D programmes and initiatives, including submission of government training grants

Compensation & Benefits

· Assist in insurance renewal, claims and leave administration

· Administer employee’s work injury related issues and all other insurance matter

· Maintain the eLeave system and prepare annual closing on carried forward leave

Payroll administration

· Prepare and process payroll for MCL

· Support in monthly CPF submissions, NS claims, government claims, filing of tax submission, and any other payroll-related matter

HR Policy Compliance

· Ensure HR policies and procedures comply with local labour laws and regulations.

· Regularly review and update HR policies to reflect changes in legislation

· Support all HR related survey

Other Projects

• Other projects/tasks may be assigned from time to time depending on business requirements

• Fresh Graduates in Business or Logistics and Supply Chain are welcome to apply
• Job location: Jalan Buroh (West area)
• Hybrid working arrangement.
• Company Transport at multiple MRT stations.
• DKSH is a certified Great Place to Work!

General Responsibilities:

Customer Care Centre (CCC) Operations:

• Support Business Operations Manager on identifying, evaluating, and driving operations excellence in processes and call agents’ efficiency.
• Support Business Operations Manager on ensuring timely execution of all continuous improvement initiatives.
• Support Business Operations Manager to lead cross-functional collaboration between CCC and CM to ensure pricing maintenance accuracy and timeliness.

Client Management (CM) Operations

• Support Business Operations Manager on ensuring operational excellence of client management team with regards to successful fulfilment of clients’ key performance index and achieve high clients’ satisfaction scores
• Support Business Operations Manager on the negotiation process for renewal. Preparation of contracts, providing accurate inputs on pricing and contract terms.
• Support Business Operations Manager to establish relationships and identify upselling opportunities (Value Added Services) for existing clients.
• Support Business Operations Manager on assessing the current business profitability to ensure long-term sustainability and retention of profitable clients / business lines.
• Manage business integration process for new clients to ensure smooth client integration.

Job Requirements:

• Demonstration of operational experience in applying project management principles for medium- to large-sized projects in similar industries for 3/4PL service.
• Demonstrate business acumen, analytical and business analysis skills.
• Comfortable working with data and data analytical tools/applications to develop and present dashboards and analytical reports.
• Demonstrate skills in market research and audit.
• Proven client and customer account management skills
• Demonstrate ability to manage global/regional/country level assignments and projects.
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
• Demonstrate fluency in English (both written and spoken)

The Senior Manager, Regional Creative & Brand Assurance (CBA) plays a pivotal role in working together with the Partners, Business Unit Head, and CBA team to achieve the goals and objectives set by the Company. He/she will manage the creative strategy and direction across SEA and Greater China in his/her Business Unit, provide strong leadership support to the team, and continue to establish excellent relationships with our clients.

Main Responsibilities

Brand Assurance and Creative

• Lead and provide strategic direction the Business Unit’s CBA team across SEA and Greater China.
• Establish strong working relationships with licensee to facilitate Brand Assurance & Creative requests, issues, and needs.
• Oversee all aspects of BA & Creative jobs, and provide guidance/mentorship to team members
• Fulfill BA & Creative functions for Principals/IPs as per brand guidelines.
• Conduct research and development of branding/style guide/creative projects OR work on creative brief to design agency etc.

Brand Assurance/Licensee Management and Compliance (with regards to use of style guide & product development)

• Ensures high compliance achieve by licensees at each stage (concept, pre-prod to final).
• Ensures a timely communication flow of information from Principals to licensee and vice versa.
• Conduct BA workshops and technical assistance to licensees.
• Ensure that licensees optimize the use of each style guide/trend program.
• Work with sales and ensure that licensees optimize effort to develop/launch product per contract.

Product Development

• Possess sound knowledge of product development process, new technology, seasons, trends & colors.
• Arrange initial product development meetings with key licensees to discuss creative and innovative branding ideas/styling/applications where appropriate.

Creative Projects

• Support sales personnel with appropriate product/premium concept for pitching purpose.
• Supports licensees with product concepts or final artwork.
• Conceptualize impactful Advertising & Marketing materials to support product launch, marketing or retail promotions, store openings etc.

Others

• Manage and disseminate all creative materials.
• Materials include style guides, trend programs, other creative materials, etc.
• Maintenance & security of inventory, crosscheck controls & record keeping on dissemination of proprietary materials.
• Ensure style guide program management – communicate with licensees regarding new and/or discontinued materials.

Job Requirements

• A University Degree/Diploma, preferably design or arts.
• At least 8 years of relevant experience in licensing/advertising agency or related design field, with more than 3 years in a leadership position. Background and understanding of fashion/lifestyle categories and entertainment characters/brands preferred.
• Strong experience with graphics packages (Adobe Photoshop, Illustrator, InDesign, etc.).
• Knowledge of After Effect & 3D Program are advantages.
• Able to communicate/write fluently in English.
• Strong leadership capabilities, able to provide support and guidance to team across the region.
• Pro-active, independent, meticulous, and strong time management/organization skills.

Key Responsibilities:

• Engage walk-in customers, providing product demos and answering inquiries to drive sales opportunities.
• Assist with executing marketing initiatives as directed by the Sales and Marketing Manager.
• Support in preparing sales presentations and proposals for prospective clients.
• Monitor customer engagement and provide feedback to the Sales and Marketing Manager.
• Ensure the showroom is presentable and products are ready for demonstrations.

Requirements:

• Experience in retail sales or customer-facing roles is preferred.
• Strong communication skills for engaging with customers in-store.
• Ability to follow marketing directions and work collaboratively with the Sales and Marketing Manager.
• Basic understanding of digital marketing tools like social media is a plus but not required.
• Willingness to work primarily at the Orchard Road outlet, with occasional travel to the Tampines location.

You are responsible for overseeing the Mailroom Services, ensuring all operations align with departmental standards. Additionally, you will provide administrative support for the co-ordination, documentation, and day-to day management of carpark operations.

Requirements

• GCE “A” Level or Diploma in any discipline, with at least 3 years’ relevant working experience.
• Good interpersonal skills and enjoy interacting with people at all levels.
• Good analytical, organisational and communication (verbal and written) skills.

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)