Payroll Processing:

• Assist in processing payroll for employees, ensuring compliance with company policies and government regulations.
• Verify attendance, timesheets, and leave records to calculate accurate payments.
• Maintain and update employee payroll records in the system.
• Ensure all deductions (e.g., taxes, provident fund, insurance) are accurately applied.
• Stay updated on payroll regulations and ensure adherence to statutory requirements.
• Assist in preparing reports and filings for tax and statutory contributions.

Employee Support:

• Respond to payroll-related queries from employees promptly.
• Handle and resolve discrepancies or complaints related to pay.

Documentation & Reporting:

• Prepare and distribute payslips, tax forms, and other payroll-related documents.
• Generate payroll reports for internal audits and management review.

Our client, a leading Oil & Gas trading company, is seeking to hire a Tanker/Shipping Operations Executive to join their shipping division

Key Responsibilities:

• Handle vessels’ operations and monitor and update vessels' movements.
• Assist with day-to-day chartering activities including fixing group period charted vessels
• Management of P/L and calculation of the interim port and demurrage for T/C
• Liaise with vessel(s) for smooth operations and voyage optimization
• Ensure a good understanding of market practice and charter party terms for managing the cost exposures.
• Maintain accurate record of Chartering activities.
• Responsible for the preparation and circulation of fixture notes.
• Confirmation of compatibility with the loading/ discharging port.
• Loading & Discharging operations and stowage planning

Job Requirements:

• Diploma/ Degree in Maritime Studies or equivalent with a minimum 1 year of experience in Tanker Operation
• Commercially focused and flexible individual
• Strong team player, and able to work independently to deliver quality output.
• Excellent communication and interpersonal skills

How to apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to YAN JIANKAI (EA Personnel Reg. No. R22104741, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact James at 9150 3922 for a confidential discussion.

Responsibilities:

• Process vendor invoices and handle bank transactions for payments.
• Assist with client billing, collections, and account updates, including preparing statements and follow-ups.
• Prepare GST schedules, audit reports, and financial documents.
• Record monthly journal entries and maintain the fixed assets register.
• Manage and reconcile intercompany transactions.
• Collaborate with internal teams and external partners to ensure smooth workflows.
• Assist with daily accounting tasks as needed.

6 months contract role (Maternity cover)

Working location: Bukit Batok

Completion Bonus provided

Wecruit Pte Ltd |20C0270

Tew Jie Wei | R22106822

Eager to start a career in Human Resources? This might be for you!

Early Childhood Care Industry (14 branches with over 500+ employees) Join Superland now!

Fresh graduates welcome!

HR Assistant/Executive (Full-time)

Job Responsibilities Include:

• Assist with weekly and monthly payroll processing.
• Daily checking of missing attendance (liaise with principals)
• Timely update of insurance listing
• Create and update employee records
• Update insurance listing
• Take note of overtime, adjustments and deductions
• E-filling and physical filling
• Renewal of passes and medical check up
• Assist with CPF and Tax related matters
• Help resolve any payroll issues or questions from employees
• Prepare payroll and leave reports for management review
• Prepare employment contracts & letters
• Arranging interviews from time to time
• Assist in recruitment & posting
• Other ad-hoc administrative duties

Perks:

• Yearly Bonus
• Health Insurance
• School holidays on top of Annual leave (E.g. Teacher’s Day, Children’s Day, etc)
• Birthday Leave
• Family Care Leave
• Dental

Requirements

• Minimum diploma of any field
• Prior payroll/HR experience is not a must but will be an advantage
• Strong attention to detail and ability to meet deadlines
• Able to converse and read Mandarin as we have chinese teachers/employees who is not able to speak english (Support HR collegues who need help with translation)
• Able to start on short notice
• Team player with a can do attitude!

Working hours: 9 am to 6pm (Monday to Friday) *Required to be in office*

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

• Well Established Medical Devices Manufacturing Company
• Basic $2200 - $3000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working hours: 12 Hours Shift

Job Responsibilities:

• Carry out inspection of incoming materials and finished products according to operational instructions to ensure that materials or products meet the requirements
• Ensure product identification is correct and stored in the correct location, maintenance of inspection equipment and daily monitoring of production environment
• Statistics on the quality status of incoming materials and processes and the quality of shipped products
• Report abnormalities to superior in timely manner and inform relevant departments and track the improvement status of non-conformities
• Assist in customer complaint analysis and take corresponding improvement measures
• Ensure records comply with good writing practice GDP requirements
• Assist the superior to complete other tasks

Job Requirements:

• At least 1 year of quality management experience and basic computer software
• Blueprint reading capabilities, and ability to use measuring devices like gauges, meters, calipers
• Documentation and reporting skills

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Scope:

• Support the team at ground level by providing leadership in coordination of clinical service and strategic planning skills to drive the success of the home visiting program.
• Support and building strong relationships with various clinical discipline in effective service delivery by active engagement with stakeholders, community partners, funders, and government agencies.
• Coordinating clear roadmap for the program's growth and ensure alignment with organizational goals.
• To bring expertise in program development, including designing effective strategies for outreach, recruitment, and retention of participants.
• Streamline processes, optimize resource allocation, and improve overall efficiency in delivering services.
• Establish quality assurance protocols, monitor performance metrics, and implement necessary changes to maintain program effectiveness and compliance.
• Oversee data analysis, performance evaluation, and reporting to track progress, identify areas for improvement, and demonstrate the impact of the program to stakeholders.
• Show leadership personality in steering and supporting program towards achieving evidence based, best practices in integrated health and social service deliveries.
• Work with programme lead to scope and track various aspects of programme evaluation, plan for resources needed to meet programme reporting indicators and aligned with the Institution’s strategic and business objectives.
• Performs any other duties as assigned by Program Lead.
• Performs any other Division duties as assigned.

Job Requirements:

• Degree with at least 6 years' experience and demonstrated competency (with at least 2 years of managerial/supervisory experience preferred).
• A fast and efficient worker with the ability to multi-task.
• Strong interpersonal and communication skills.
• Strong analytical, organizing and prioritizing skills.
• Strong coordinating and facilitation skills.
• Strong Leadership and Strategic Planning skills
• Programme planning and implementation skills.
• Excellent IT skills including MS Word, PowerPoint, Excel and Project.

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description:

1. Performing F.A inspection and inspection of parts and products with desktop measuring tools / CMM / Smart scope at the incoming / outgoing / in-process gate.
2. To prepare and generate standard inspection report and lead team in performing quality inspection.
3. Monitor on critical customer products, with a corrective and preventive action programs in managing customer complaints / improvement plans.
4. Administer and work on continuous improvement program in achieving good process control.
5. Provide technical guidance to group of inspectors.
6. Manage customer complaints, corrective and preventive action programs.
7. Work closely with customers and inter-department to meet the quality requirements.
8. Experience in calibrating measuring equipments.

Requirements

• Preferred to have NTC / Diploma in related engineering field.
• Required to know-how in using desktop measuring tools, and other equipment such as CMM, Smart Scope, Roundness Tester and Roughness Tester
• Computer competancy.

As an Associate Quality Engineer to be ensuring effective quality control, continuous improvement and in line with Zero Defects Philosophy to the end-to-end value chain.

Your main responsibilities:

• Benchmark quality control in production, to develop internal work processes and improvement handling to ensure quality assurance.
• Analyze process weakness and Quality performance data and work with internal departments (including external suppliers) on quality improvement plans.
• Create, review and update inspection SOPs, inspection checklist, control plan or special inspection instructions when needed.
• Coordinate with upstream and downstream process department/teams on quality related issues.
• Provide timely response to customers complaints including root cause analysis, facilitate containment, initiate improvements etc.
• Ensure that the department is readily prepared for internal and external quality audits.
• Initiate quality checks when needed and resolve system integrity wherever possible.
• Handle product recalls/delivery stops/rework processes to be taken place in the factory premises whenever the need arises in a timely and satisfactory manner.
• Administrator for documents relating to group standards and ensure timely implementation and awareness of relevant standards.
• Monitoring of engineering change management to ensure proper process handling from both internal and external suppliers.
• Organizing calibration for measuring tools
• To review the product warranty from the FAS and promote the improvement with the team.
• Ad-hoc duties where required.

Your Background:

• Degree/Diploma in Engineering or related field
• Minimum 2 years of working experience

Do you want to learn more?

This position is based in Singapore. If this interests you, please upload your CV/resume and cover letter today via our Careers portal.

We look forward to hearing from you.

• 1 year renewable
• Central area
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Role: Quality Engineer (QE)

Position Overview:

The Quality Engineer is responsible for ensuring the quality of construction materials, processes, and workmanship throughout a project. This role involves QA/QC document developing; monitoring site quality control activities; monitoring compliance with standards; implementing quality assurance procedures to deliver projects that meet contract, client specifications, international standards and Singapore regulatory requirements. This role is essential to delivering high-quality, durable, and safe civil engineering projects while maintaining efficiency and minimizing risks.

Key Responsibilities:

1. Take part in developing QA procedures as per the required by project Quality Assurance Plan.

2. Develop and/or review QC report templates, checklists as per ITPs.

3. Take part in developing quality training materials as per project quality requirements, and technical specifications. Conduct quality training to subcontractors’ QC inspectors and site supervisors.

4. Conduct regular checks for site QC activities and QC report completion.

5. Take part in project internal quality audits in accordance with project audit procedure to ensure compliance with company ISO 9001 QMS, Singapore regulatory requirements. Identify non-conformities and work with project teams to implement corrective and preventive actions.

6. Take part in project external quality audits to subcontractors in accordance with project audit procedure to ensure compliance with subcontract, project specifications, codes, and Singapore regulatory requirements. Identify non-conformities and work with project teams to implement corrective and preventive actions.

7. Regularly monitor project KPIs, ensure out-of-target KPIs are identified and raised to applicable subcontractors for root cause analysis, at the meantime, report to QAQC manager.

8. Coordinate with discipline engineers, subcontractors, the client, third party inspectors to ensure project quality requirements are met.

Work Environment:

Ø Combination of office and on-site work.

Ø Working overtime may be required, and working at a fast pace.

Requirements for the role:

Ø Degree or Advanced Diploma in Civil Engineering or related engineering field.

Ø At least 6 years of relevant QE experience in Singapore.

Ø Experience in quality assurance (QA) and QA document developing.

Ø Experience in site quality control (QC) related inspection and tests.

Ø Experience in defects rectifications.

Ø Strong knowledge of construction materials, techniques, and standards (BS EN, SS, ASTM).

Ø Excellent problem-solving and analytical skills.

Ø Strong communication and interpersonal skills.

Ø Certification in Quality Management (e.g., ISO 9001) is a plus.

Responsibilities

• Generate inspection report, Certificate of Compliance (COC) and other relevant documents required for shipping
• Prepare inspection, Frist Article inspection report, other QC reports as specified in the quality plan
• Convert raw files to PDF format; scan files and electronically store into various databases
• Coordinate with production supervisors whenever product quality out of specification
• Any other ad hoc duties as per assigned by superior

Requirements

• Minimum GCE ‘O’ level & above
• Knowlege in basic computer skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility.
• Will provided with Training
• Able to commit for a period of at least 6 months
• Working Location: Ubi area

* Kindly indicate the period you are able to commit to the intership in resume*

ABOUT RYSENSE LTD

RySense is a research organisation where the primary areas of interest include social trends and public opinion. Using robust approaches, we seek to generate reliable insights about the Singapore landscape which reflect both subtle nuances and macro perspectives. You can refer to RySense’s corporate website (www.RySense.sg) to discover more about us – and to find out how you can be part of this exciting journey!

JOB SUMMARY

We’re looking for candidates with strong quantitative background, and ability to think out of the box. You will work to develop new methods of data collection using various software including Python, and other data related tools. At the same time, you will be involved in scripting, sampling and data processing of research studies assigned to you at intervals.

KEY RESPONSIBILITIES

You will be part of a bigger team involved in the following:

• Design and manage data tools
• Development of new data collection methods
• Improve existing design of survey interfaces
• Scripting of survey questionnaires with logic implementation
• Studying of surveying software and development of new scripts
• Processing of research data using software with syntaxes and codes
• Design quantitative sampling based on client requirements
• Monitor quantitative fieldwork and adhering to project schedules/ deadlines
• Perform coding of open-ended (free text response) answers where required
• Quality check and audit survey implementation to ensure accuracy of results
• Create highly actionable and digestible reports in PowerPoint

REQUIREMENTS

• Bachelor’s degree in Mathematics, Engineering, Business, Science, Computing, or any numerical fields (Fresh Graduates are welcome to apply)
• Strong appetite for learning new data tools
• Openness to change and innovation
• Familiarity with Python desired
• Basic competency in SPSS, R, data visualization tools preferred
• Knowledge in any survey software an added advantage
• Able to work with ambiguity and perform under pressure
• High levels of precision at work

If you would like the opportunity to work as part of us, please email your resume to us at [email protected].

We regret that only shortlisted candidates will be notified.

About JETBAY:

JETBAY is a world-class premium charter digital platform based in Asia, specialising in private, business, pet, cargo, medical, and group charter flight services across six continents. Our core strengths are digital innovation and exceptional service quality, providing business jet operators with higher operational efficiencies and capacity allocation while ensuring clients receive fast, efficient, and cost-effective charter services.

Position Overview:

We are seeking a creative, bubbly and enthusiastic Marketing Executive/Senior Marketing Executive to join our growing team. This role is ideal for someone passionate about digital marketing, content creation, and brand management. The successful candidate will play a key part in supporting JETBAY’s marketing strategies, focusing on SEO, content development, paid advertising, and performance monitoring. Guidance will be provided, making this a great opportunity for individuals eager to learn and grow. As a perk, the role may also involve travelling overseas for shoots.

Key Responsibilities:

1. SEO & Website Management:

• Optimise website content and structure to improve search engine rankings, drive organic traffic, and enhance the overall user experience.

• Collaborate with web developers to update and maintain the website, ensuring it reflects the latest marketing campaigns and business objectives.

• Monitor SEO performance metrics and implement strategies to enhance visibility and ranking.

2. Content Creation & Copywriting:

• Develop engaging and high-quality content, including articles, blog posts, social media updates, and marketing materials, to promote JETBAY’s brand and services.

• Assist the content team during photoshoots or video shoots, ensuring all visual content aligns with the brand’s standards and marketing objectives.

• Write compelling and persuasive copy for marketing campaigns, websites, and promotional materials.

3. Support for Paid Advertising:

• Assist in the planning, execution, and optimisation of paid advertising campaigns across various digital platforms such as SEM, Meta, LinkedIn, YouTube, TikTok, Line, and WeChat.

• Provide input on ad copy, creative content, and targeting strategies to support paid campaigns.

• Monitor campaign performance, analyse results, and suggest optimisations to achieve the best ROI.

4. Performance Monitoring & Reporting:

• Track and analyse the performance of marketing campaigns and social media initiatives, providing insights and recommendations for improvement.

• Assist in managing the marketing budget and ensure efficient use of resources to achieve the best results.

Secondary Roles:

5. Brand Management & Organic Social Media:

• Support the maintenance and enhancement of JETBAY’s brand identity across all communication channels.

• Assist in the creation and sharing of organic content on JETBAY’s social media platforms, such as Instagram, LinkedIn, Facebook, YouTube, and TikTok.

• Engage with social media audiences to promote brand activities and campaigns.

6. Partnerships & Collaboration:

• Help develop and nurture partnerships to expand JETBAY’s reach, including collaborations with influencers, brands, and industry stakeholders.

• Work closely with internal teams, including sales and product teams, to align marketing efforts with broader business goals.

Key Requirements:

• Diploma in Marketing, Communications, Business, or a related field.

• No prior experience required, but a strong interest in the aviation or travel industry is a plus.

• Understanding of basic digital marketing principles, SEO, and content creation.

• Excellent communication, writing, and presentation skills.

• Eye for detail, creativity, and a passion for developing engaging marketing content.

• Comfortable appearing on camera for social media and promotional content.

• Bubbly and cheerful personality, with the ability to bring energy and enthusiasm to brand interactions.

• Team player with a collaborative approach to tasks and projects.

Desirable Skills:

• Basic knowledge of graphic design to assist with creating visual content for marketing campaigns.

Why JETBAY?

• Opportunity to be part of a fast-growing and innovative company in the private aviation industry.

• Work in a dynamic and collaborative environment that values creativity, service excellence, and integrity.

• Competitive salary package with opportunities for career growth and development.

• Perks include the possibility of overseas travel for photoshoots and promotional events.

How to Apply:

Interested candidates are also invited to submit their CV and cover letter to [email protected] with the subject line “Application for Marketing Executive/Senior Marketing Executive.

YUE ZHI YUAN SPA (QIYU BEAUTY & WELLNESS PTE. LTD.) is seeking a meticulous and passionate Spa Quality Assurance Specialist to join our team and ensure the highest standards of service and safety within our spa. We are a renowned spa in Singapore, dedicated to providing exceptional wellness experiences and creating a luxurious and relaxing environment for our clients.

Responsibilities:

• Conduct regular audits and inspections to evaluate compliance with hygiene, sanitation, and safety protocols.
• Monitor the quality of spa services and treatments, ensuring adherence to established standards and client expectations.
• Identify potential risks and areas for improvement in spa operations and recommend solutions to enhance safety and quality.
• Develop and implement quality assurance programs, including documentation, training materials, and evaluation procedures.
• Collaborate with spa management, therapists, and other staff to maintain a consistent and high-quality spa experience.
• Stay abreast of industry best practices and regulations related to spa quality and safety.
• Conduct research and analysis to identify new trends and technologies that can enhance spa operations and client satisfaction.

Qualifications:

• Minimum 2 years of experience in a quality assurance role within the spa industry, hospitality sector, or related field.
• Proven track record of successfully implementing and maintaining quality assurance programs.
• Strong attention to detail and a meticulous approach to identifying and addressing potential issues.
• Excellent communication, interpersonal, and analytical skills.
• Ability to work independently and as part of a team.
• Diploma in Business or Management (or equivalent).

Salary:

SGD 5,600 to SGD 8,000 per month (depending on experience and qualifications).

Benefits:

• Comprehensive medical, dental, and insurance benefits.
• Opportunity to work in a luxurious and dynamic environment.

To Apply:

Interested candidates are requested to submit their CV and a cover letter outlining their qualifications and experiene to us here.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

YUE ZHI YUAN SPA (QIYU BEAUTY & WELLNESS PTE. LTD.) is a leading spa in Singapore, renowned for its exceptional service and luxurious atmosphere. We offer a wide range of treatments and therapies, designed to promote relaxation, rejuvenation, and overall well-being.

Our team is passionate about creating a unique and memorable experience for every client.

Join us and be a part of our journey to redefine the spa experience in Singapore!

• Well Established Company
• Basic $5000 - $6500 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm
• ISO:13485 | Product Quality Control | Process Improvement

Job Responsibilities:

Supplier Quality:

• Assess, qualify, and monitor supplier performance; address and resolve supplier quality issues.
• Drive supplier improvement actions through CAPA and performance reviews.

Customer Complaints:

• Handle customer feedback and complaints; lead investigations and root cause analysis.
• Ensure timely resolution and customer satisfaction.

Product Quality & Validation:

• Review and approve incoming, in-process, and final product inspections.
• Verify and validate new parts and materials; approve Certificates of Conformance (COC) and Certificates of Analysis (COA).

Process Improvement:

• Identify quality issues and drive continuous improvement using CAPA, FMEA, and other quality tools.
• Lead process optimization and defect reduction initiatives.

Compliance & Audits:

• Support internal and external audits; ensure compliance with ISO 13485, FDA regulations, and company standards.
• Review and approve Device History Records (DHR) and related documentation.

Data Analysis & Reporting:

• Analyze quality data, track metrics, and report progress on quality objectives to management.

Change Management:

• Manage change control processes and ensure proper documentation for all product/process changes.

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with minimum 3 years’ experience in medical device QA and/or RA
• ISO 13485:2016 certified internal auditor will be advantageous
• Familiar with quality control tools

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• The Senior Supplier Quality Specialist will reports to the Supplier Quality Supervisor will be responsible to support the development and maintenance of Supplier Quality Management business processes to comply with all applicable regulatory requirements and Quality Policies and Procedures.
• You will ensure oversight on the site’s supplier quality and material release processes are executed in accordance to Quality Policies and Procedures

Major Responsibilities:

• Provide Leadership for the Supplier Quality team as a senior specialist in the absence of the manager and Supervisor
• Ensure compliance with applicable policies, processes and procedures, contributing to the execution of strategies and oversight of Supplier Quality programs
• Execute and provide oversight on procedures to ensure that incoming materials including raw materials and commodities received at our Company to meet approved company policies and processes.
• Manage investigations arising from materials nonconformity with cross functional team.
• Serves as the primary contact to review and follow up on Supplier Qualification documentation (e.g. Approved Supplier Lists, Quality Questionnaires, customer complaints, Supplier packages etc.) and activities (e.g. supplier audits, supplier review, supplier change notification etc.)
• Prepare, maintain and facilitate review of the GMP documentations (Quality Technical Agreement and Internal Quality Technical Agreement)
• Coordinate site supplier quality issues (such as deviations), audit assessments and subsequent follow-up actions.
• Support global supplier quality team initiatives or other site improvement projects. Perform review/audit of Incoming material inspection package which includes receiving, sampling and testing compliance. Completion of Incoming Raw Material checks and release and the administration of Quality Logs, e.g. QA Hold.Review / Approve material master data set up for new material introduction.

Requirements

• Min Diploma / Degree in any science / engineering courses
• Min 2 years of Supplier quality exp from Pharma industry

$4K to $5K

office hours

Pharma MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Well Established Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 6.30pm

Job Responsibilities:

• Lead and supervise a team of QC inspectors overseeing daily QC inspections activities in compliance with established standards
• Provide training, coaching and mentoring to enhance the skills and performance of team members
• Prepare and maintain work schedule for the department to ensure optimize resource for overall efficiency
• Work with cross-functional teams to implement continuous improvement, track status of non-conformities and CAPA effectiveness
• Responsible for review and approval of DHR. Ensure quality records and samples are retained complying with good writing practice GDP requirements
• Implement quality documentation changes, such as QC procedures, process workflows, work instructions, etc. Guide the team to follow through the change
• Review and submit validation or verification measurement reports
• Perform daily process audit to meet quality operational requirements
• Ensure product identification and traceability of product are in place
• As calibration administrator, ensure equipment are calibrated correctly, provide accurate measurements and having proper identification
• Assist in customer complaint analysis, investigation of quality issues and corresponding improvement measures
• Authorize the release (COC) of products, COA review and approval
• Adhere to safety protocols and implement preventive measures to maintain a safe working environment
• Monitor and report KPI of QC team job performance, production quality trends, quality control charts, etc.
• Any other tasks as assigned by the superior

Job Requirements:

• Possess minimum professional certification / Diploma / Degree in relevant subject area
• Working knowledge on ISO13485:2016 and quality assurance / quality control of medical devices is an added advantage
• Familiar with use of various quality control tools and test equipment

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Passionate about patient safety and quality (PSQ)? Join us at the Institute for Patient Safety & Quality (IPSQ) where our team is dedicated to designing concepts and initiatives to enhance patient safety.As the Assistant PSQ Lead, you will collaborate with domain experts, manage impactful projects, educate staff on improvement methodology and tools, and publish best practices to enhance patient safety and quality (PSQ).

You will facilitate large-scale sharing and form partnerships/networks/community of practices with clinical domain and industry experts to identify and work towards eliminating potential patient safety risks.Additionally, you will guide project teams to understand the current process, determine goals and measurement indicators to guide improvement and sustain change. You will also be involved in education and training, designing, conducting, and evaluating training programmes, sharing best practices through publication, and managing the cluster improvement portal to encourage project registrations and selecting project ideas that contribute to cluster improvement.

Furthermore, you will be responsible for writing PSQ-related proposals for funding applications, conducting literature reviews, and performing environmental scanning and analysis for insights and trends to identify growth opportunities.

Requirements

• Relevant Postgraduate Master's with at least 3 years of relevant experience and demonstrated competency, or
• Relevant Bachelor’s Degree with at least 5 years of relevant experience and demonstrated competency
• Proven track record in PSQ initiatives and project management
• Strong analytical, organisational, and interpersonal skills
• Experience with data management and statistical analysis
• Demonstrate a commitment to patient safety, quality, and standards, including a dedication to continuous improvement, innovation, and effective communication for collaborations and learning

Be part of the FHA marketing team to deliver engaging omni-channel marketing campaigns to increase event branding, attendance, engagement and partnership collaborations. 

Marketing Planning & Execution
•    Manage and develop content across marketing assets and channels from print to online including website, direct mailers, social media platforms and event app
•    Develop compelling messaging, positioning and creative assets that aligns with target audience and marketing objectives 
•    Ensure all marketing materials are high-quality, accurate, and delivered on time
•    Management of photographers and videographers for event coverage, interviews and testimonials 
•    Track industry trends, customer feedback, and competitor activity to adjust marketing strategies as needed.

Analytics & Lead Generation
•    Identify and segment target audiences to maximize event reach and engagement
•    Use of online / enterprise systems for marketing purposes and database management
•    Data Management including data mining to improve customer segmentation and targeting as well as campaign performance
•    Track, evaluate and report results for marketing campaigns
•    Measure customer satisfaction by developing surveys and provide insights

Marketing Innovation
•    Ensure adoption and optimization of new marketing trends and technologies 
•    Monitor performance to deliver effective and impactful campaigns
•    Develop and execute audience engagement strategies that create interactive and memorable experiences as well as to encourage attendee involvement
•    Design and implement gamified experiences, contests, and other activities to capture the attention of attendees and encourage booth visits.

Partnership and Collaboration
•    Manage working relationship with creative agencies, partners and vendors
•    Collaborate with other departments to ensure alignment between marketing strategies and business operations.
•    Preparation of publicity contracts & materials to engage trade and media partners
•    Ensure that partnership deliverables are executed timely