• 1 year renewable
• Central area
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team

Tiktok and affiliate are developing the next-generation high-performance analytical database, with a mission to enable efficient and real-time data-driven decision-making on PB-level data sets. The initial product was forked from Clickhouse, after which large re-architecture had been taken place. The product now not only improves the efficiency of Clickhouse but also fits into the elastic cloud-native infrastructure with better scalability and resource utilization. With years of polishment in the internal EB-level scenarios, we are now ready to serve our business partners via various cloud vendors.

What you will be doing:

- Responsible for quality assurance of data and cloud products, and R&D efficiency improvement.

- Participate in product requirements and architecture design reviews, assess the rationality of the overall technical architecture and related testability.

- Ability to identify system risks in an all-around way, and ensure the stability of the systems through functional testing, performance testing, online monitoring, and other testing approaches.

- Build a data quality assurance system to ensure delivery quality and improve delivery efficiency throughout the entire process.

- In-depth understanding of the business, communicate and collaborate with various roles across teams, to create value for the business in an all-round way, without setting boundaries for work.

- Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and nonrepudiation standards.

- Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.

- Certify infrastructure components, systems and applications that meet security standards.

Qualifications

Minimum Qualifications:

- Bachelor's Degree or above, Computer Engineering, Mathematics, Statistics, Machine Learning, and other related majors

- At least 3 years of data testing experience

- At least 2 years of experience in managing a team

- 2 years experience in one or several of the following programming languages: C/C++/ Java / Go/ PHP/Linux shell/ Python.

- Solid understanding of distributed systems

- 2 years experience with UI and API automation testing and framework.

- 2 years experience in common big data technologies such as Hadoop, Spark, Hive, etc.

- 2 years experience in testing high-traffic distributed systems, and cloud-related products.

- Sensitive to data, with good logical thinking ability, analytical ability, troubleshooting skills, and business understanding ability.

Preferred Qualifications:

- 5 years of data testing experience

- 5 years of experience in managing a team

- 5 years experience in one or several of the following programming languages: C/C++/ Java / Go/ PHP/Linux shell/ Python.

- 5 years experience and solid understanding of distributed systems

- 5 years experience with UI and API automation testing and framework.

- 5 years experience in common big data technologies such as Hadoop, Spark, Hive, etc.

- 5 years experience in testing high-traffic distributed systems, and cloud-related products.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Execute strategic GTM plans for products to drive sales and gain market share
• Effectively increase product awareness through marketing campaigns, distribution education, creation of sales tools, and partnership initiatives by working closely with product managers, sales teams, compliance, and respective stakeholders to increase market segment share of the product.
• Support development of product marketing value proposition, messaging, and marketing content for key target audience based on insights and data
• Lead the creation of below-the-line marketing materials for product launches that demonstrate product USPs and how the product addresses customer pain points. Materials include but are not limited to the brochure, playbook, eDMs, webpages, short and long-form content, videos, etc.
• Partner with other marketing team members and cross-functional teams (including Business Development, Product, Corporate Affairs, Segments, Business Analytics, Distribution Training, Events, etc.) to achieve the yearly business, commercial, and marketing targets.
• Dedicated to excellent business execution, enjoy collaborating and teamwork to manage marketing deliverables, have an eye for details, possess an innovative and creative mindset, and strong coordination of timelines and budgets.
• Manage post-implementation reviews, including monitoring KPIs, gathering insights and data to evaluate the effectiveness of campaigns and key learnings for future campaigns.

Requirements:

• Degree with at least 2 years working experience.
• Good understanding of financial products and consumer needs.
• Strong project management skills and an effective communicator.
• Strong business acumen and able to analyses business performance reports (Advance MS Excel user)
• Comfortable with working and learning in a dynamic, fast-paced environment."

• Regulatory Affairs & Quality Assurance Executive with global Medical Device MNC
• Opportunity to work on local and regional submissions

Partnering with a global Medical Device MNC with an established branding, our client is seeking a Regulatory Affairs & Quality Assurance Executive (6-Months Contract).

Reporting to the RA/QA Director, we are looking for someone with good knowledge of regulatory framework.

In this role, you shall assist in the execution of the regulatory strategies in assigned markets throughout the company product life cycle, with a focus on efficient pre-market and post- market regulatory approvals.

You will also support the review and approval of:

• Change control activities
• Product promotional activities
• Product registration
• Product labeling
• Regulatory inspections and audits

You should have at least 2 years’ of regulatory experience in medical devices and a related science degree.

For more information, please apply with your updated CV (in Word document).

Ambrose Chan
Registration Number: R1218177
EA License Number: 17C8502

We are seeking a Quality Validation Specialist to perform quality reviews of validation documents and protocols across various areas, including DeltaV automation systems, EFU qualifications, Automation CSV, IT systems, cleaning validation, and laboratory equipment. Key responsibilities include ensuring compliance with regulatory standards, identifying and addressing documentation gaps, and collaborating with teams to ensure the success of validation activities.

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Reports To: Director

Key Responsibilities:

Audit and Compliance

Food Quality and Operational Audits:

• Develop and implement comprehensive audit programs to assess food quality, safety, and compliance with internal and external standards / regulations (e.g., SFA, HACCP).
• Conduct regular, detailed audits across multiple locations, focusing on health and safety, preparation processes, and final product presentation.
• Perform mystery shopper assessments and operational reviews, particularly targeting high-volume quick service restaurants (QSR) and fast-food environments, to ensure consistent adherence to quality standards. In addition, work with external agencies.
• Analyze audit findings to identify non-compliance issues and develop corrective and continuous action plans.
• Use feedback mechanisms to identify areas for improvement, ensuring continuous enhancement in both product and service quality.

Training and Development

Quality and Compliance Training:

• Design and implement robust training programs focusing on food safety, quality control, and regulatory compliance.
• Train kitchen and service staff on food science principles, emphasizing best practices in hygiene, safety protocols, and quality assurance.

Halal and SFA Compliance:

• Liaise with certification bodies to ensure compliance with regulations across all products and processes.
• Enforce strict adherence to halal standards, from ingredient sourcing to final food preparation.

Innovation

Menu Development:

• Work with the culinary, operations and marketing teams to design innovative menu items, focusing on market trends, customer preferences, and seasonal ingredients.
• Leverage food science and nutrition expertise to create balanced, appealing, and nutritionally sound offerings.
• Research and analyze competitor products, particularly in fast food and QSR sectors, to introduce unique, high-quality pizza and other menu items.
• Conduct extensive testing and refinement of recipes, ensuring they meet taste, quality, and nutritional standards before integration into the menu.

Continuous Improvement

Process Optimization:

• Identify inefficiencies in operations, particularly in high-volume QSR and fast-food settings, and implement process improvements.
• Utilize data analytics and customer insights to refine processes, enhance service delivery.

Qualifications & Experience

Education:

• Diploma in Culinary Arts, Food Science, Hospitality Management, or Business Administration.
• Certifications in food safety (e.g., HACCP, ISO 22000, WSQ Level 3) strongly preferred.

Experience:

• Minimum 5 years of experience in audit, food innovation, quality management, or product development, specifically within QSRs, fast food chains, or multi-location F&B environments.
• Proven track record in menu development, applying food science and nutritional principles to create appealing, health-conscious offerings.
• Experience leading cross-functional teams and implementing quality systems across multiple outlets.
• Knowledge of pizza workflow is a plus point.

Skills & Competencies:

• Strong creative thinking with a deep understanding of food science, nutrition, and culinary innovation.
• In-depth knowledge of quality management systems, food safety standards, and operational processes in fast food and QSR settings.
• Excellent communication and leadership skills to collaborate across teams and locations.
• Analytical and problem-solving abilities to translate data and customer feedback into actionable improvements.
• Bilingual proficiency in English and Mandarin is advantageous.

RESPONSIBILITIES

• The role involves planning, coordinating, and implementing standards development projects under the national standardization programme administered by Enterprise Singapore.
• Provide secretariat support to the Technical Committees and Working Groups. This includes preparation of agendas, meeting minutes, report compilation, drafting of standards, etc.
• Engage and coordinate with the industry, academia, and government organizations to facilitate the development, promotion, and review of Singapore Standards and Technical References.
• Organizing key standard launches events and other outreach events.
• Collaborate with key stakeholders to identify, develop, and launch new standards. This includes conducting consultations and ensuring that standards are aligned with industry needs.
• Assist in the industry and technical research for the development of new/review of standards. Conduct verification studies to identify users of the standards.
• Handle inquiries regarding standards in your area of responsibility, ensuring prompt and accurate responses to stakeholders.

Requirements

• Minimum Diploma qualification in quality and safety / Fresh graduate are welcome to apply
• Preferably with at least three (3) years of relevant work experience in safety or manufacturing related field
• Preferably with secretariat experience
• Min. 3 years of experience in quality, safety or manufacturing industry is advantageous
• Results-oriented and able to manage and execute projects in a team and independently.
• Possess good interpersonal skills and work well with various stakeholders
• Good writing and communication skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and other productivity tools

Job Responsibilities

• Work closely with all production team on the production process and oversee the day-to-day operations to ensure compliance with AVA, NEA HACCP guidelines and ISO standards
• Perform the creation and revision of corporate level quality documents that support GMP operations to ensure compliance with GMP guidelines
• Assist to contribute to the maintenance and continuous improvement of the Record Management systems and processes
• Assist to conduct regular risk assessment of corporate compliance against ever-changing Food Safety regulation to identify and work with relevant technology to develop mitigation plan
• Assist to develop Food Safety and Food Defends related standards
• Assist to develop Food Safety and Food Defends training materials
• Assist in driving the implementation of the Food Safety and Food Defends system and prerequisite program ingredient
• Conduct impact assessments and updates to QMS policies
• Manage QMS Management Review meetings according to local SOPs
• Maintain ISO / HACCP documentation and monitoring records update
• Handle all related operations audits
• Work closely with Marketing/ Sales and Production in packaging artwork development by providing product technical information eg. ingredient listings, nutrition labels that comply with labelling regulations of sales countries
• Update internal and external customers on the status of the quality issues
• Assist to ensure appropriate corrective and preventive actions are taken to eliminate detected non-conformance and the causes
• Provide Technical support to Marketing, R&D, Sales & Operations and Business Development teams in terms of product information enquiries from customers and country customs
• Other duties as assigned by the Head of Department

Job Requirements

• Able to communicate with all level and good interpersonal skills
• Knowledge in food labelling regulatory requirements pertaining to product claims, ingredient listing, nutrition labelling and etc.
• Meticulous with good attention to details and an effective change agent

Education, Experience & Training

• Min. Diploma/Degree in Food Technology, Food Science or its equivalent qualifications
• At least 1 year of experience working in SME food manufacturing environment
• With minimum 2 years in Quality Assurance or Quality Management, preferably in Food Industry
• Knowledge of HACCP, ISO22000 & GMP requirement will be advantage

Job Summary:

We are looking for a highly skilled Senior Supplier Quality Engineer to lead quality initiatives across our supplier base for thermal cooling solutions in the electronics and computing industry. The ideal candidate will be responsible for ensuring supplier quality and process reliability, working closely with suppliers to meet product excellence standards.

Key Responsibilities:

• Supplier Quality Monitoring & Improvement: Develop and implement supplier quality monitoring systems to ensure materials and components meet required quality standards. Identify and resolve non-conformance issues with suppliers.
• Supplier Process Optimization: Partner with suppliers to enhance their processes, improving yield and ensuring consistent quality of materials and components.
• Abnormal Quality Issue Management: Lead efforts to address and resolve abnormal quality issues with suppliers, implementing corrective and preventive actions.
• Supplier Audits & Compliance: Conduct supplier audits to assess quality systems, process capabilities, and compliance with industry standards. Drive continuous improvement initiatives based on audit findings.
• Supplier Development: Collaborate with suppliers to enhance their quality processes, ensuring alignment with company standards and customer expectations.
• Cross-Functional Collaboration: Coordinate with design, production, and procurement teams to ensure effective communication and alignment on supplier quality expectations.
• Continuous Improvement: Foster a culture of continuous improvement by working closely with suppliers to enhance their quality management systems and manufacturing processes.

Requirements:

• Bachelor's degree in the related field
• Proven experience in supplier quality engineering, particularly in manufacturing or electronics environments.
• Prefer candidates with experience in mental stamping, forging, brazing, die casting, CNC machining, milling, and other metalworking techniques.
• In-depth knowledge of supplier quality management systems and industry standards.
• Strong analytical, problem-solving, and negotiation skills.
• Familiarity with supplier audits, corrective actions, and continuous improvement practices.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel extensively and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Job Summary:

We are seeking an experienced Design Quality Engineer to lead quality initiatives for our thermal cooling solutions in the electronics and computing sectors. The ideal candidate will focus on ensuring design and process quality, driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and cross-functional collaboration, we encourage you to apply.

Key Responsibilities:

• Quality Monitoring & Yield Optimization: Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production.
• Abnormal Quality Management: Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement solutions and preventive actions.
• Process & Quality Control Enhancement: Strengthen internal quality control systems and enhance process capabilities. Lead initiatives aimed at maximizing operational efficiency.
• Customer Quality Assurance: Lead corrective actions for customer-reported quality issues and communicate preventive solutions to stakeholders.
• Inspection Process Optimization: Optimize the quality inspection process by integrating automation and cutting-edge technologies where applicable.
• Cross-Department Collaboration: Promote communication and collaboration between design, production, and other teams to ensure consistent adherence to quality standards.
• Team Leadership: Oversee the quality team’s task assignments, performance, and development, ensuring timely delivery of objectives.

Requirements:

• Bachelor's degree in the related field
• Proven experience in quality engineering, with a focus on manufacturing and design quality.
• Prefer candidates with experience in mental stamping, forging, brazing, die casting, CNC machining, milling, and other metalworking techniques.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and industry standards.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;

Job Purpose

Are you passionate about connecting customers with products that meet their needs? Join Great Eastern as a Product Specialist, Telemarketing, where you'll have the opportunity to market personal line products to OCBC customers through outbound efforts and provide exceptional service for inbound sales inquiries.

You will also take charge of achieving sales goals and finding new ways to grow your customer base with cross-selling and up-selling strategies.

The Job

• Achieve sales target KPIs, call quality and operational standards;
• Identify opportunities for cross-selling and up-selling;
• Handle and follow up with customer enquiries with confidence;
• Convert leads provided by the bank to sales through telemarketing activities;
• Ensure calls are conducted with full adherence to regulations and in line with Quality Assurance standards;
• Liaise with internal departments on policy fulfillment;
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Confident communicator with excellent verbal and written skills
• Comfortable with outbound calls and stakeholder interactions
• Strong persuasion and negotiation skills
• Patient and resilient to handle rejection and objections
• Independent, organized, and positive worker with excellent interpersonal skills
• Good team player with ability to multitask and meets high service standards;
• Proficient in Microsoft office and able to mulit-task to efficiently reply to enquiries; Meticulous in documentation and fulfillment work
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.
• Minimum GCE ‘O’ Level / Diploma;
• Relevant insurance certifications such as BCP, PGI and HI will be preferred;
• Prior experience in the insurance industry will be advantageous;

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Overview:

We are seeking a dedicated Project Executive to join our team. In this role, you will be primarily responsible for supporting water quality instrumentation, calibration, troubleshooting, and ensuring the seamless operation of our remote monitoring services. You will collaborate with various teams to ensure projects are executed efficiently and meet the required technical and quality standards.

Key Responsibilities:

• Water Quality Instrumentation: Oversee and support the installation, maintenance, and calibration of water quality monitoring equipment.
• Calibration & Troubleshooting: Ensure accurate calibration of instruments and troubleshoot any issues related to water quality monitoring systems.
• Remote Monitoring Support: Manage and provide technical support for our remote monitoring contracts, ensuring optimal performance of water-related technologies.
• Project Coordination: Collaborate with internal teams to manage the timelines, deliverables, and milestones of ongoing projects.
• Client Liaison: Act as a point of contact for clients, providing them with updates, support, and ensuring their needs are met.
• Documentation & Reporting: Maintain detailed records of all installations, calibrations, troubleshooting activities, and remote monitoring performance.

Qualifications and Requirements:

• Bachelor’s degree or diploma in Environmental Science, Water Management, Engineering, or a related field..
• Strong knowledge of engineering principles and operations management.
• Proven experience in water quality instrumentation, calibration, and troubleshooting.
• Familiarity with remote monitoring systems in water technologies.
• Strong project management skills, with the ability to multitask and prioritize effectively.
• Excellent communication and interpersonal skills, with the ability to work with clients and internal teams.
• Proficiency in swimming and comfort working in and around water bodies, canals, ponds, lakes, reservoirs, tidal gates etc.

Application Procedures

• If you meet the requirements and are interested in this exciting opportunity, please apply with your resume and cover letter.
• This is strictly on-site roles with both office and site work.
• Fresh graduates are welcome to apply.

The Job

1. Data Protection Compliance:

• Assist in reviewing, updating, and maintaining data protection policies and procedures.
• Ensure organizational practices comply with data protection regulations (e.g., GDPR, CCPA).

2. Data Inventory and Mapping:

• Help update and maintain records of processing activities (ROPAs).
• Assist in mapping data flows to identify risks and gaps.

3. Data Protection Impact Assessments (DPIAs):

• Support in conducting Data Protection Impact Assessments (DPIAs) for new or existing processes.

4. Training and Awareness:

• Help coordinate data protection training sessions for employees.
• Develop awareness materials on privacy and data security practices.

5. Incident Response:

• Assist in responding to data breaches, including investigation, documentation, and reporting.
• Ensure incidents are escalated to appropriate teams when necessary.

6. Auditing and Monitoring:

• Assist in internal audits and drills to identify data protection compliance gaps.
• Provide administrative support for external audits.

7. General Administrative Tasks:

• Maintain accurate records of all data protection-related activities.
• Prepare reports and presentations as required.

Any other tasks as assigned by ADPO/DPO.

The Person

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline.
• Preferably undergone Fundamentals of PDPA and/or Practitioner Certification in Personal Data Protection.
• Experience in compliance/audits especially data protection compliance.

We're seeking a skilled Quality Engineer to join our team, focusing on automated testing for scalable applications. As a Quality Engineer, you'll play a critical role in ensuring the reliability, performance, and scalability of our products.

Key Responsibilities

• Develop and execute comprehensive testing strategies to guarantee product quality, reliability, and scalability.
• Collaborate with cross-functional teams to validate product integration, performance, and uptime, ensuring seamless deployment and user experience.
• Design, develop, and maintain automated testing frameworks using Jest (TypeScript) for unit testing and Playwright (TypeScript) for integration and end-to-end testing.
• Implement API stress testing using Locust (Python) to identify performance bottlenecks and ensure system resilience.
• Analyze test results, identify trends, and deliver detailed reports to stakeholders, informing product development and optimization.
• Collaborate with developers, product managers, and stakeholders to create testable requirements, resolve defects, and ensure effective testing.
• Stay up-to-date with advancements in testing methodologies, tools, and frameworks, applying this knowledge to improve testing efficiency and coverage.

Requirements

Essential Qualifications

• 3+ years of experience in quality engineering, focusing on automated testing for scalable applications.
• Proficiency in TypeScript, with experience using Jest for unit testing and Playwright for integration and end-to-end testing.
• Strong knowledge of API testing tools and frameworks, with hands-on experience in Locust or similar performance testing tools.
• Proven ability to design efficient test cases, think critically about edge cases, and ensure code reliability.
• Excellent problem-solving skills, with the ability to communicate testing strategies, findings, and recommendations to technical and non-technical audiences.

Nice to Have

• Experience with applications leveraging generative AI technologies.
• Interest in data science, artificial intelligence, and machine learning

Job Responsibilities:

• Perform audit procedures during the audit fieldwork under senior guidance.
• Perform analytical review procedures and other substantive audit procedures for clients both based locally and overseas in various industries under supervision.
• Establish good working relationships with clients and engagement team members.
• Handle any other job tasks assigned from time to time.

Job Requirements:

• Degree or professional accounting qualifications recognised by ISCA.
• At least 1 year working experience in audit firm.
• Proficient in computer skills & Ms Office.
• Team player with strong analytical, follow-up skills and time management skills.
• Good communication and interpersonal skills.
• Ability to work within tight timeline and in a fast-paced environment.

Job Description:

• Manage a portfolio of SME audit clientele
• Ensure the audit engagements are carried out in accordance with the Firm's policies and procedures and with approved professional standards;
• Direct the performance of the work and resolve technical matters;
• Develop and maintain client relationships and identify new business development opportunities

Requirements:

• A recognised degree in Accountancy or equivalent professional accounting qualifications
• Relevant experience of delivering audit and other assurance services in large/mid-tier international public accounting firms
• Posses practicing certificate or ready for practicing certificate application
• Strong technical skills
• Possess an initiative and analytical mind
• Excellent communications and interpersonal skills

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team

ByteDance and affiliate are developing the next-generation high-performance analytical database, with a mission to enable efficient and real-time data-driven decision-making on PB-level data sets. The initial product was forked from Clickhouse, after which large re-architecture had been taken place. The product now not only improves the efficiency of Clickhouse but also fits into the elastic cloud-native infrastructure with better scalability and resource utilization. With years of polishment in the internal EB-level scenarios, we are now ready to serve our business partners via various cloud vendors.

What you will be doing:

- Responsible for quality assurance of data and cloud products, and R&D efficiency improvement.

- Participate in product requirements and architecture design reviews, assess the rationality of the overall technical architecture and related testability.

- Ability to identify system risks in an all-around way, and ensure the stability of the systems through functional testing, performance testing, online monitoring, and other testing approaches.

- Build a data quality assurance system to ensure delivery quality and improve delivery efficiency throughout the entire process.

- In-depth understanding of the business, communicate and collaborate with various roles across teams, to create value for the business in an all-round way, without setting boundaries for work.

- Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and nonrepudiation standards.

- Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.

- Certify infrastructure components, systems and applications that meet security standards.

Qualifications

Minimum Qualifications:

- Bachelor's Degree or above, Computer Engineering, Mathematics, Statistics, Machine Learning, and other related majors

- At least 3 years of data testing experience

- At least 2 years of experience in managing a team

- 2 years experience in one or several of the following programming languages: C/C++/ Java / Go/ PHP/Linux shell/ Python.

- Solid understanding of distributed systems

- 2 years experience with UI and API automation testing and framework.

- 2 years experience in common big data technologies such as Hadoop, Spark, Hive, etc.

- 2 years experience in testing high-traffic distributed systems, and cloud-related products.

- Sensitive to data, with good logical thinking ability, analytical ability, troubleshooting skills, and business understanding ability.

Preferred Qualifications:

- 5 years of data testing experience

- 5 years of experience in managing a team

- 5 years experience in one or several of the following programming languages: C/C++/ Java / Go/ PHP/Linux shell/ Python.

- 5 years experience and solid understanding of distributed systems

- 5 years experience with UI and API automation testing and framework.

- 5 years experience in common big data technologies such as Hadoop, Spark, Hive, etc.

- 5 years experience in testing high-traffic distributed systems, and cloud-related products.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Summary:

We are seeking an experienced Design Quality Engineer to lead quality initiatives for our thermal cooling solutions in the electronics and computing sectors. The ideal candidate will focus on ensuring design and process quality, driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and cross-functional collaboration, we encourage you to apply.

Key Responsibilities:

• Quality Monitoring & Yield Optimization: Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production.
• Abnormal Quality Management: Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement solutions and preventive actions.
• Process & Quality Control Enhancement: Strengthen internal quality control systems and enhance process capabilities. Lead initiatives aimed at maximizing operational efficiency.
• Customer Quality Assurance: Lead corrective actions for customer-reported quality issues and communicate preventive solutions to stakeholders.
• Inspection Process Optimization: Optimize the quality inspection process by integrating automation and cutting-edge technologies where applicable.
• Cross-Department Collaboration: Promote communication and collaboration between design, production, and other teams to ensure consistent adherence to quality standards.
• Team Leadership: Oversee the quality team’s task assignments, performance, and development, ensuring timely delivery of objectives.

Requirements:

• Bachelor's degree in the related field
• Proven experience in quality engineering, with a focus on manufacturing and design quality.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and industry standards.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Job Summary:

We are looking for a highly skilled Senior Supplier Quality Engineer to lead quality initiatives across our supplier base for thermal cooling solutions in the electronics and computing industry. The ideal candidate will be responsible for ensuring supplier quality and process reliability, working closely with suppliers to meet product excellence standards.

Key Responsibilities:

• Supplier Quality Monitoring & Improvement: Develop and implement supplier quality monitoring systems to ensure materials and components meet required quality standards. Identify and resolve non-conformance issues with suppliers.
• Supplier Process Optimization: Partner with suppliers to enhance their processes, improving yield and ensuring consistent quality of materials and components.
• Abnormal Quality Issue Management: Lead efforts to address and resolve abnormal quality issues with suppliers, implementing corrective and preventive actions.
• Supplier Audits & Compliance: Conduct supplier audits to assess quality systems, process capabilities, and compliance with industry standards. Drive continuous improvement initiatives based on audit findings.
• Supplier Development: Collaborate with suppliers to enhance their quality processes, ensuring alignment with company standards and customer expectations.
• Cross-Functional Collaboration: Coordinate with design, production, and procurement teams to ensure effective communication and alignment on supplier quality expectations.
• Continuous Improvement: Foster a culture of continuous improvement by working closely with suppliers to enhance their quality management systems and manufacturing processes.

Requirements:

• Bachelor's degree in the related field
• Proven experience in supplier quality engineering, particularly in manufacturing or electronics environments.
• In-depth knowledge of supplier quality management systems and industry standards.
• Strong analytical, problem-solving, and negotiation skills.
• Familiarity with supplier audits, corrective actions, and continuous improvement practices.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel extensively and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Job Summary:

We are seeking an experienced Design Quality Engineer to lead quality initiatives for our thermal cooling solutions in the electronics and computing sectors. The ideal candidate will focus on ensuring design and process quality, driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and cross-functional collaboration, we encourage you to apply.

Key Responsibilities:

• Quality Monitoring & Yield Optimization: Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production.
• Abnormal Quality Management: Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement solutions and preventive actions.
• Process & Quality Control Enhancement: Strengthen internal quality control systems and enhance process capabilities. Lead initiatives aimed at maximizing operational efficiency.
• Customer Quality Assurance: Lead corrective actions for customer-reported quality issues and communicate preventive solutions to stakeholders.
• Inspection Process Optimization: Optimize the quality inspection process by integrating automation and cutting-edge technologies where applicable.
• Cross-Department Collaboration: Promote communication and collaboration between design, production, and other teams to ensure consistent adherence to quality standards.
• Team Leadership: Oversee the quality team’s task assignments, performance, and development, ensuring timely delivery of objectives.

Requirements:

• Bachelor's degree in the related field
• Proven experience in quality engineering, with a focus on manufacturing and design quality.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and industry standards.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

1. The scope of Services for the One (1) Onshore Quality Assurance/ Tester shall be as follows:

a) Understand and document business processes, workflow and user story;

b) Perform checks under both functional and non-functional scopes of testing;

c) Review, develop and align test plan, test cases, scenarios and strategies, ensure adherence to quality standards;

d) Perform manual and automated testing using Tricentis TOSCA, including preparing test data when necessary;

e) Develop and maintain automated test scripts;

f) Review, support and participate in functionality and technical testing such as performance testing, security, interface integration and usability testing;

g) Review test reports and results of the Authority’s appointed contractors for the Authority’s systems;

h) Collaborate and coordinate with system stakeholders and Authority’s appointed contractors for testing;

i) Review test process and recommend improvement, which includes analysing test processes and methodologies, identify area for improvement and recommend process optimisations and best practices; and

j) Manage test activities and ensure the planned test activities are completed as scheduled.

2. The One (1) Onshore Quality Assurance/ Tester proposed by the Contractor shall have at least 3 years of experience as a Quality Assurance/ Tester or equivalent position and the following skill sets:

a) Bachelor’s degree in computer science, Computer or Electronics Engineering, Information Technology or related disciplines would be preferred;

b) Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage;

c) Strong analytical skills, meticulous attention to details, good interpersonal skills such as tactfulness, good presentation and listening skills;

d) Experience in the following would be advantageous:

i. Automated testing tools such as Tricentis TOSCA; and

ii. Testing for government public services.

e) Good written and verbal communication and presentation skills, able to interact professionally with all levels of the organisation.

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Capability and Quality Management Specialist.

Principal Responsibilities

• Evaluate individual staff performance through regular quality audits to ensure all customer interactions meet professional, quality and compliance guidelines
• Conduct regular call sharing with staff to ensure alignment of best practices and high service standards
• Develop and maintain quality standards and procedures in collaboration with cross-functional teams
• Conduct thematic analysis examining themes across multiple products, services or processes to identify trends, patterns and common issues
• Identifying training and development needs through analysing data to identify areas of improvement
• Supporting in the design of training and development programmes based on the needs of the organization and the individual
• Supporting in evaluation of training and development programmes

Qualifications

• Degree / Graduate with knowledge/working experience of Singapore Insurance is preferred
• Demonstrates understanding of customer needs and behaviour
• Ability to communicate cross functionally
• Good learning attitude, analytical, problem solving and with good time management skills
• Excellent interpersonal and communication skills with an ability to write well
• Experience in a customer service environment or related position, preferably in a financial industry
• Committed, self-disciplined, Customer Service oriented, able to multitask with an eye for details
• Ability to work independently, and with high level of initiative in a high pressure and tight timeline environment
• Team worker, works well under pressure and self-driven

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the team

ByteDance and affiliate are developing the next-generation high-performance analytical database, with a mission to enable efficient and real-time data-driven decision-making on PB-level data sets. The initial product was forked from Clickhouse, after which large re-architecture had been taken place. The product now not only improves the efficiency of Clickhouse but also fits into the elastic cloud-native infrastructure with better scalability and resource utilization. With years of polishment in the internal EB-level scenarios, we are now ready to serve our business partners via various cloud vendors.

What you will be doing:

- Responsible for quality assurance of data and cloud products, and R&D efficiency improvement.

- Participate in product requirements and architecture design reviews, assess the rationality of the overall technical architecture and related testability.

- Ability to identify system risks in an all-around way, and ensure the stability of the systems through functional testing, performance testing, online monitoring, and other testing approaches.

- Build a data quality assurance system to ensure delivery quality and improve delivery efficiency throughout the entire process.

- In-depth understanding of the business, communicate and collaborate with various roles across teams, to create value for the business in an all-round way, without setting boundaries for work.

- Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and nonrepudiation standards.

- Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.

- Certify infrastructure components, systems and applications that meet security standards.

Qualifications

- Bachelor's Degree or above, Computer Engineering, Mathematics, Statistics, Machine Learning, and other related majors

- At least 5 years of data testing experience

- At least 2 years of experience in managing a team

- Proficient in one or several of the following programming languages: C/C++/ Java / Go/ PHP/Linux shell/ Python.

- Solid understanding of distributed systems

- Experience with UI and API automation testing and framework.

- Familiar with common big data technologies such as Hadoop, Spark, Hive, etc.

- Experience in testing high-traffic distributed systems, and cloud-related products.

- Sensitive to data, with good logical thinking ability, analytical ability, troubleshooting skills, and business understanding ability.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Respond promptly and professionally to high-priority complaints or concerns escalated by internal departments or external stakeholders, ensuring a service-oriented approach.
• Act as a key point of contact between internal departments and external entities (e.g., citizens, businesses, and other government agencies) to resolve issues efficiently and effectively, with a commitment to delivering high-quality service.
• Ensure that all written communications adhere to relevant laws, regulations, and agency policies, while reflecting the agency’s commitment to quality service.
• Maintain detailed and organized records of escalations, including actions taken, outcomes, and follow-up requirements, to ensure accountability and continuous improvement in service delivery.
• Identify trends and recurring issues in escalated cases, and provide feedback to improve processes, policies, and communication strategies that enhance the quality of service. Prepare concise and insightful written briefs on complex escalated issues, offering recommendations that prioritize both resolution and service quality.

Requirement:

• Bachelor’s degree in Communications or similar related field.
• At least 2-3-years of experience in a writing or communications role
• Demonstrated ability to manage escalations and sensitive situations with tact and professionalism.
• Exceptional written and verbal communication skills.
• Ability to manage multiple tasks and work under pressure to meet deadlines.
• Experience in dispute resolution or customer service
• Analytical skills to assess complex issues and recommend solutions.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/9402

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394