Job Description:

1. Performing general inspection of parts and products at the Incoming/In-Process/Outgoing gate.
2. Generate Standard QA/QC inspection report.
3. Administrative tasks.
4. Logistics support.

Competence Requirements

• Preferred Secondary, NTC certification holder from related CNC/Fabrication industry.
• Preferably with 2 years of related work experience in manufacturing environment for non-technical trained staff.
• Able to read part drawing, usage of measuring equipment are added advantage.
• Computer competency.

Job description

Our Office Location : 2 Seraya Place, Jurong Island, Spore 627857

1 Responsibilities

• Establish, develop, update and maintain the QEMS system and work with respective stakeholders to develop and revise procedures (ISO 9001:2015).
• Monitor & analyze trends and quality performance.
• Manage the certification and audit of the Company ISO (ISO 9001:2015 internal and external audits) to ensure all ISO 9001 and relevant certifications’ objectives and requirements are met.
• Manage and ensure internal and external audit comply to QEMS requirement. This includes maintaining accurate records and coordination of initiatives improving QEMS.
• Effectively communicate the QA strategies, processes, and needs across organization through quality programs and campaigns.
• Participate in customer audit, lead investigations of quality issue with customers and internal stakeholders and follow up the CAPA action items to resolve all customer feedbacks / complaints.
• Inculcate and promote a culture to deliver high standard of quality in services rendered to customers.
• Responsible for managing Supplier / Vendor management on-boarding, improvements based on non-conformities, supplier audits and KPI’s.
• Support internal stakeholders on Management of Change.
• Liaise, fulfill, monitor and update customer on their KPI and other requirements.
• Responsible for monthly quality management review meeting and other quality performance reports where required by Management.
• Inspect Warehouse, Drumming including Transport & Yard areas and processes to ensure compliance with quality standards.
• Conduct training on ISO 9001 requirements, quality awareness and quality related issues.
• Contribute to any other projects assigned by the Line Manager.

2 Requirements

• Diploma or Bachelor’s degree from an accredited institution in relevant Quality, Science or Engineering studies.
• ISO 9001:2015 lead or internal auditor certificate from accredited institution would be an advantage
• Minimum 3-5 years of working experience in the quality function preferably in chemical, manufacturing, or logistics industry.
• Demonstrate strong leadership skills with at least 3-5 years’ experience in leading a quality team.
• Experienced in improving, maintaining and drives implementation and compliance of ISO 9001 management system would be an advantage.
• Experienced in customer / supplier quality management would be an advantage.
• Positive can-do attitude and self-initiated with strong sense of job ownership.
• Innovative problem-solver and believes in continuous improvement.

You will ensure assurance of material supply at the right time, quantity and quality to meet production needs.

How You’ll Make an Impact:

• Timely execution of MRP supply, forecast and exception report to suppliers, ensure supplier delivery commitment meet production requirement
• Expedite deliveries and resolve material shortages to meet production needs
• Manage and resolve quality notification, change request, supplier returns, good receipts and invoice discrepancies in timely manner
• Maintain data accuracy and integrity and adhere to procedures
• Maintain optimal inventory level and minimize inventory holding

What You Bring:

While this list of qualifications may help an employee to succeed in this position, capable candidates may have a wide range of backgrounds or skills. If you have experience that aligns with the responsibilities of this role, we encourage you to apply.

• Bachelor’s degree or equivalent in Supply Chain Management, logistics, Business Administration or related discipline.
• Minimum 3 years of purchasing and planning experience in electronics and mechanical assemblies
• Experience in Manufacturing environment
• Possess good computer skills including MS Office and strong in Microsoft Excel
• Knowledgeable of SAP ERP will be advantageous

Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.

Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.

KEY DUTIES AND RESPONSIBILITES:

• Perform analysis and tests of drug products, raw materials, in-process materials, release test samples, stability samples, packaging materials, quantitative assays on samples, and/or finished products from manufacturing, to ensure quality standards and compliance with established specifications.
• Preparation of reagents/diluents/ dissolution media as per STP.
• Perform various qualitative tests or qualitative assays on samples using modern and automated instrumentation.
• Utilize electronic laboratory information systems such as LIMS for acquisition and processing of analytical data.
• Ensure implementation of SOP for all corresponding activities.
• Write controlled documentation related to QC Laboratory operations or testing such as SOP's, analytical protocols, analysis reports and forms.
• Ensure real time documentation, maintain data integrity and appropriate traceability.
• Assist in maintenance and calibration of test instruments per specifications.
• Responsible for the accurate, timely and compliant execution of assigned projects, analytical testing and related documentation.
• Responsible for checking all results in LIMS/RDS and reporting of any observed results that do not meet the requirement (OOS/OOT/Deviation) for further investigation.
• Destruction of expired finished products/ raw material samples as per SOP and recording the same in the register.
• Responsible for QC lab and equipment/instrument cleanliness.
• Responsible for procuring and receipt of QC lab glassware and consumables.
• Any other activities as and when assigned by the Superior.

REQUIREMENT

• Possess working knowledge of GMP in the pharmaceutical industry.
• A good team player with a positive learning attitude.
• Working knowledge of validation, calibration and operation of laboratory equipment such as HPLC, GC, FTIR and Dissolution equipment.
• EDUCATION & EXPERIENCE
• Degree / Diploma in science related discipline (e.g. Chemistry, Chemical Engineering).
• (Specialist) Minimum 4 years of quality control experience in pharmaceutical manufacturing industry.
• (Analyst) Fresh grad/ 1-2 years of quality control experience in pharmaceutical manufacturing industry.

Tuas

Monday to Friday office hour

12 months

up to 5K

• GMP systems knowledge with Supplier Quality Management concept
• Will require the personnel to reach out to supplier or support the senior supplier qual specialist to support documentation compilation and GMP/GDP review per procedural requirements
• Knowledge of GDP and DMS (documentation management systems) general knowledge to support doc center activities if required
• Looking for enthusiastic people that are interested and committed to support Quality systems processes and potential participation in new product introduction activities

Interested candidates, do submit your reusme to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820
[email protected]'

Our client a leading player in industrial packaging products and services. Due to business needs, they are now recruiting a Manufacturing Quality Technicianto be part of their Quality Management Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Manufacturing Quality Technician:

• Monitor and improve process flows to enhance efficiency.
• Conduct quality checks to ensure products meet set standards.
• Ensure only top-quality products are delivered to customers.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities

• Involve in the analysis, design, documentation, coding, and testing of our applications
• Performing unit and integration testing
• Conducting functional and non-functional testing
• Troubleshoots production problems related to software applications
• Resolves problems and responds to suggestions for improvements and enhancements
• Evaluating current applications to update or add new features
• Ability to work independently on assigned tasks.
• Assist with project plan time estimates and ensure development milestones are met
• Performs any additional duties assigned by the immediate supervisor or senior management

Job Requirements

• Candidate must possess at least a Diploma and above
• At least 1 Year(s) of working experience in the related field is required for this position
• Required Skill(s): Well-versed in ASP.Net (MVC) and knowledge of Microsoft SQL.
• Ability to thrive in a fast-paced environment

Our client is a global manufacturer. Due to business needs, they are now recruiting a Customer Quality Engineer to be part of their Quality team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Customer Quality Engineer:

• Analyze and apply customer quality specifications, developing and upholding internal quality benchmarks through APQP methodologies (e.g., Process Flow Diagram, Control Plan).
• Facilitate Built-in Quality workshops, ensuring collaboration with cross-functional teams to achieve and monitor continuous improvements through to completion.
• Lead initiatives to resolve quality issues for new programs (such as Process of Record, Process Change Request, First Time Quality) to enhance performance.
• Chair Material Review Board meetings to address deviations and spearhead corrective actions for non-conformance cases.
• Obtain customer approval for Production Parts and provide support for the initial stages of production.
• Promptly address customer returns by utilizing Six Sigma problem-solving techniques and the 8D approach.
• Capture and document lessons learned for each new program and apply these insights to future projects.
• Ensure adherence to the Quality Operating System throughout product launches.

Requirements:

• Min Degree in Engineering related field
• Minimum 3 experience in Quality and Product Launch
• Knowledge in Automotive industry regulations and standards

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a global manufacturer. Due to business needs, they are now recruiting a Customer Quality Engineer to be part of their Quality team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Customer Quality Engineer:

• Analyze and apply customer quality specifications, developing and upholding internal quality benchmarks through APQP methodologies (e.g., Process Flow Diagram, Control Plan).
• Facilitate Built-in Quality workshops, ensuring collaboration with cross-functional teams to achieve and monitor continuous improvements through to completion.
• Lead initiatives to resolve quality issues for new programs (such as Process of Record, Process Change Request, First Time Quality) to enhance performance.
• Chair Material Review Board meetings to address deviations and spearhead corrective actions for non-conformance cases.
• Obtain customer approval for Production Parts and provide support for the initial stages of production.
• Promptly address customer returns by utilizing Six Sigma problem-solving techniques and the 8D approach.
• Capture and document lessons learned for each new program and apply these insights to future projects.
• Ensure adherence to the Quality Operating System throughout product launches.

Requirements:

• Min Degree in Engineering related field
• Minimum 3 experience in Quality and Product Launch
• Knowledge in Automotive industry regulations and standards

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description:

• Oversees and manage the day-to-day operation of the Nursing Department, ensuring high standards of patients care and staff performance
• Manage and lead quality improvement initiatives, identifying areas for the enhancement and implementing best practices
• Conducts training for staff and nurses on the quality improvement, new technologies and innovative care practices
• Supports Nursing in managing and administrate research grant, ensuring compliance with grant requirements, timelines, and budgets
• Ensures compliance with healthcare regulations and organizational policies. Supports Nursing in compliance to audits’ standards
• Any ad-hoc duties as per assigned

Requirement:

• Bachelor's Degrees in Business Administration/ Engineering / Industrial Design/ Healthcare or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Support day-to-day training administration for the Company. Interacts with all levels of staff in the Company with regards to in-house training, external training, on-the-job training and education.

Training Needs Analysis and Training Plan

• Compile the Training Needs for the year
• Analyze the training needs of staff and develop a total training plan yearly
• Educate or provide awareness training on Training Needs Analysis as required

Training Management and Communication

• Upkeep of all staff training records
• Conduct/Coordinate on training such as ISO9000, AS9100, ISO14000, OHSAS18001, Technical training, Soft Skills & etc.
• Assist in program design and development for in-house training
• Source, evaluate and engage external consultants for selected training programs
• Create training awareness & schedule through internal promotion, intranet & etc.
• Liaise with government institution for training grants or subsidies
• Review and recommend policies and procedures to increase the effectiveness and efficiency of the people development functions
• Control and monitor the total training budget for the company
• Set up an information system for the people development function to provide pertinent feedback to management

Training Evaluation

• Compile all training evaluation results after each training
• Provide monthly reports on training results, expenditure & etc.
• Develop and evaluate all four levels of training and ensure prompt feedback of information
• Provide half-yearly training report on the Total Training Plan and its effectiveness
• Comply with the ISO9001, AS9100, ISO4001 & OHSAS18001 Management system

Other Tasks

• Familiar with Quality Control Circle criteria and able to conduct and facilitate the teams.
• In charge of Staff Suggestion Scheme and ensure all employees to participate during Quality month
• Involve in GHG reduction activities
• Submit OHS & HSE data to HQ quarterly
• Other tasks assigned by superior.
• Ensure implementation of people development policies and procedures
• Timely compilation of Training Needs Analysis of the company yearly
• Implementation of training identified in the Total Training Plan
• The Company Education budget is appropriately used

Requirements:

• Degree in Business Administration with 2 years related experiences or Diploma in Training & Development with 4 –5 years training experience
• Possess good interpersonal skills
• Good oral & written communication skills
• Able to work as a team player
• Knowledge in People Developer Standard & it’s requirements
• Computer literate & proficient in MS Office
• Good understanding of Training Fund on all government statutory board requirements
• Stand up training experience is essential.

5 days work week

Bedok Area

Manufacturing Co.

Interested candidates, please forward a detailed resume and email to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063

Responsibilities (Manual Testing):

· Perform User Acceptance Testing (UAT), writing test cases, reporting defects and updating results.

· Able to understand business requirements/functional requirements and translate them into test cases.

· Able to execute test scripts, raise defects in tracking system (e.g. Jira) and follow through on defect resolution.

· Able to collaborate with business and technology team to ensure effective end to end testing.

· Experience in performing UAT testing or Business Analyst is preferred.

· Strong communication skills both written and verbal.

· Strong analytical skills.

· Attention to details.

· Knowledge or have experience on Test Cases Automation will be an added advantage

· Certified Tosca Test Design Specialist or Automation Specialist will be an added advantage

· Experience in writing testing SOP or setup/manual guide.

· Experience in System Testing

- SOP Writing (Work with Business users to come out with a deck for end users to follow a step by step activity to be done for some of the functions that are implemented)

- Set Up Production User Manual Guide (Production users are able to use the guide based on testing in UAT environment and help them in doing the same in production environment)

Knowledge in at least on one of the following would be advantageous:

- Electronic Banking (e.g. internet banking)

- Channels Banking (e.g. File transfer service, SWIFTnet)

- Payments (e.g. Domestic Wire, Cross Border Wire, G3 Bulk Payment, G3 FAST)

- Liquidity (e.g. Sweeping and Pooling)

- Statements (e.g. MT940, Camt)

- CASH MANAGEMENT, CORPORATE TRANSACTIONS

- APIs

Lendlease is a globally integrated real estate group with core expertise in shaping cities and creating strong and connected communities.

For more than 60 years, we have created thriving places. Safety is always our first consideration, boldness and innovation characterise our approach and doing what matters defines our intent.

Lendlease Singapore is currently looking for an Operational Assurance Manager, to be based in Parkway Parade (East Coast) or JEM (West).

As an Operational Assurance Manager with the Lendlease business you will be required to Administer and coordinate the management property operations services and/or management systems and processes, applying theoretical knowledge and judgement within defined parameters.

Your responsibilities include, but are not limited to;

• Understanding Corporate’s requirements on all aspects i.e. EH&S, Sustainability, Risk Management, Operation etc. and ensure that the assets adhered to these requirements and policies;
• Keep updated on the regulatory requirements and ensure that the assets are operating in accordance to the requirements;
• Identify courses, training, workshops and/or seminars to enhance the competency level of the operation teams. Develop, up-skill and grow the skill set of the operation teams;
• Assist in the development and manage the implementation of all documents, process and systems relating to the property operations of each of the Centers in accordance with company policies & procedures;
• Monitor and assist the Centre property operations team with compliance to all related local Authority and Statutory requirements especially essential services provisions and all related Occupational, Health & Safety (OHS) legislative requirements;
• Assist with review and monitor the budgeting, forecasting and management of OPEX, CAPEX, Sinking Fund budgets and works across the retail portfolio include providing operational financial input on new developments / asset enhancement projects where applicable;
• To manage EH&S performance, annual EH&S Plan progress, GMR compliance and significant Critical Incident Reports;
• Provide visible EH&S leadership when conducting regular asset visits to test GMR compliance;
• Audit all assets independently and as per timeframes outlined in the EH&S Management System;
• Ensure all changes to the register of local EH&S legislation are communicated to all relevant teams;
• To lead the asset operations in attaining their EH&S Multi-Year Plan goals;
• Understand and be familiar with Corporate’s requirements, policies, standards and procedures;
• Explore new technologies and carry out studies with the assets to determine the possibilities of implementing such innovation initiatives to enhance operation efficiencies or cost saving;

Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.

To find out more about us and to explore all other opportunities visit www.lendlease.com/careers

Responsibilities:

Preparing project & tender quotation with proper follow up

Work closely with project team in regards to project claims

Provide general administrative and clerical support including mailing, scanning, faxing and copying to management;

Maintain electronic and hard copy filing system

Assist in resolving any administrative problems;

Procurement – Costing management, purchasing

Requirements:

Candidate must possess at least Secondary School/"O" Level, Professional Certificate/NiTEC or equivalent

Able to read and understand floor plan / construction drawings

Well-organized, able to work under tight timeline and most importantly Meticulous

A team player that has high level of commitment to Fast track career progression work Wiling to learn

At least 1 Year(s) of working experience in the related field is required for this position.

Job Description & Responsibilities:

• Maintenance of Quality Management System ensuring compliance to internal, and international standards and regulatory requirements for medical devices.
• Develop QMS documents in line with business activity of DxD Hub.
• Work with technical team to create quality document related to product design, development and manufacturing, including product test/validation protocols, change management in compliance to applicable regulatory requirements.
• Develop and evaluate medical device regulatory intelligence and maximize opportunities to expedite the registration process within S.E.A region, China and USA. Activities include obtaining and maintaining domestic and regional market access for our innovative products.
• Provide appropriate inputs to assist in defining regulatory strategies and timelines for regulatory submissions for the total product lifecycle for medical devices.
• Compile technical, clinical and production protocols and documentations necessary for new products dossier submission to S.E.A. region, China and USA. regulatory submissions. Liaise with technical team (locally and internationally) on technical information required to prepare submission dossiers. Manage preparation (developing submission content, management of document legalization, and creation of any other documents required for submissions) and maintenance of regulatory submissions and other premarket registrations to acquire appropriate commercial distribution clearances in accordance with regulatory strategic plan.
• Overall responsible for ensuring that medical device files are set up in compliance to regulatory requirement.
• Monitor and communicate new and changing medical device law, guidance regulations in a timely manner. Reviews process change recommendation and assists in implementing new procedures and documentation.
• Ensure that regulatory records are controlled and maintained.
• Train internal and external stakeholders on regulatory data management processes and platforms, regulatory matters and product registration.

Job Requirements:

• Master or Bachelor of Science/Engineering with strong background in biomedical, computer or engineering sciences.
• Possess 3 years or more of working experience in quality assurance and regulatory affairs in medical devices; thorough working knowledge of ISO 13485:2016.
• Good working knowledge in managing QMS in a medical device environment in compliance to ISO 13485:2016.
• Competent in quality assurance methodologies.
• Working knowledge in QA processes for design, development and manufacturing of IVD, SaMD and Integrated Medical Technologies.
• Demonstrated skills in risk management (ISO 14971).
• Knowledge of Health Sciences Authority requirement for IVD product submission.
• Knowledge in regulatory requirements for medical devices in ASEAN, USA and EU.
• Experience with product registration submission and evaluation.
• Experience with maintaining internal regulatory database.
• Experience with Dossier Creation.
• Ability to develop and implement plans for regulatory submission.
• Awareness of applicable workplace environment, health and safety regulations.
• Ability to network and build strategic partnership with good problem solving skills and communication skills.
• Possess leadership and agile mindset.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description:

• To review, develop, implement, monitor and evaluate key performance indicators in alignment with Department of Nursing's set targets.
• Prepare and conduct audits to improve the standards of nursing image and care quality.
• Coordinate and faciliatate root cause analysis sessions for incidents related to Nursing Department.
• Work closely with NDNQI coordinator and indicators' owners to facilitate the collection and submission of NDNQI data.
• Educate nurses about CGH Nursing's Professional Practice Model, the concept of shared governance and Nursing Council.
• Maintain a continuous improvement mind-set to seek evidence-based practices through research.

Job Requirements:

• Possess a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Nursing or equivalent.
• Advanced diploma / post-basic certificate in any discipline for the Senior Staff Nurse position
• Registered with the Singapore Nursing Board

Only shortlisted candidates will be notified.

Job Profile Summary:

In this role, you will design, develop, and provide support for platform/s for Prudential. This is a hands-on software engineering & software engineering leadership role.

We are looking for an Engineering who is passionate around solving business problems through innovation & engineering practices. This role requires the candidate to have depth of knowledge and expertise that can be applied to all aspects of the software development lifecycle, as well as partner continuously with multiple stakeholders regularly to stay focused on common goals.

As part of this dynamic role, you will work closely with business units and other IT teams to deliver leading edge technology to enable digital capabilities of Prudential Singapore.

Job Description:

• Work as part of a team of developers to analyze, design, develop, test, deploy and support applications to meet business objectives.
• Maintain and support the applications in accordance to Service Level Agreement.
• Deliver applications in accordance to relevant IT policies and procedures
• Resolve new/complex problems which may impact the application.

Who we are looking for:

• Strong background in design/development (functional and non-blocking programming) and support of large web-based systems, complete software product lifecycle exposure
• Strong culture on Software Testing (Unit Test, TDD, BDD)
• 5-8 years of Back End development experience
• Experience and affinity with Agile development methodologies (Scrum, Kanban)
• Complexity estimation / planning poker
• Strong background in design/development of Java/Spring Boot based systems.
• Strong understanding of environment management, release management, code versioning, engineering best practices, and deployment methodologies
• Must have Experience with:
• Java 11+
• RESTful APIs and Microservices development (Spring Boot, Spring Cloud)
• TDD/BDD (JUnit, Mockito and cucumber)
• Any RDBMS and NoSQL
• Code Version Control tools (GIT, bitbucket)
• Basic of DevOps (CI/CD, Docker, Kubernetes)
• Basic of Cloud platform (Services like Kubernetes, API Gateway)
• Basic of Event Bus (confluent - Kafka)

Working Experience:

• More than 8 years in designing, developing, and maintaining IT applications.
• Experience in leading / supervising an application development team.
• Experience in Agile software development
• Experience with 3rd party vendor management is an added advantage.

Education:

• Bachelor in Computer Science, Computer Engineering or equivalent

Language:

• Fluent written and spoken English

Job Description Summary

PRUShield Claims recovery is a key initiative for the Medical Portfolio Management team. It is the process of assisting customers in submitting claims to a third-party insurer. This role includes reaching out to customers via 2-way sms, follow up calls with customers and to follow through with the collation of medical receipts and report on behalf of the customer. The medical documentation is submitted to customer’s HR department and the team will complete the process by following through with the group insurers.

The primary objective of this role is to assist customers and financial consultants with the recovery process. In addition, the specialist must create awareness of the benefits of submitting a recovery claim.

This is an exciting opportunity for those keen on taking on a new challenge that will have a direct positive impact to our organisation’s bottom-line.

Job Description

Objectives for Medical Services Specialist

• Reporting to Medical Services Consultant, you will conduct daily outbound calls to customers and promote the benefits of a recovery claim.
• Achieve performance targets set, which include daily call productivity, contact rate, and success rate.
• Provide assistance to walk-in customers which will be based at our concierge offices/ counters located offsite in our private partner hospitals on PRUShield claims related enquiries including advice on third party recovery and its benefits.
• Collect the patient consent forms of customers who have been admitted to our partner hospitals.
• Reach out to customers who have given their consented to be contacted to offer assistance with claims and also issue transportation vouchers who qualify.

Role & Responsibilities

• Ensure SOP are followed when handling outbound and inbound calls to customers at all times.
• Daily reporting to Medical Services Consultant on call activity and outcomes. Provide end to end support for each case handled.
• Ability to assist customers on their recovery claims process.
• Reply to emails related to claims recovery and concierge services and answer hotline calls.
• Attend service and product trainings or any other trainings as and where required.
• Adhere to standard operating procedures for customer data privacy and protection.
• Provide Team Lead with feedback from customers and financial consultants.
• Adhere to company’s code of conduct.
• Provide on-site concierge services at private panel hospital
• Achieve PRUShield Recovery performance targets set; which include daily call productivity, contact rate, and success rate.

KPIs

You will be required to:

• Make 20-30 outbound calls daily
• Meet the set target for submission of claims to third party insurers
• Meet the set target for recovery payments received from third party insurers
• Attend to calls and emails pertaining to third party recovery and concierge matters within the agreed TATs

Qualifications / Criteria

• Friendly, proactive and service oriented individual.
• Team player and enjoys being in a target driven team.
• Two years’ experience with outbound or in-bound call centre environment.
• One to two years’ experience in integrated shield or life insurance preferred.
• Poly diploma, GCE A level or relevant work experience.
• Life insurance qualifications – Certificate in Life & Health Insurance.

We are seeking a highly motivated and experienced Quality Control Snr. Executive to join our team. The ideal candidate will have a strong background in ISO and AS certifications, as well as a proven track record in quality control management. In this role, you will be responsible for ensuring that our products and processes meet the highest standards of quality, aligning with ISO and AS certifications. You will collaborate with cross-functional teams to drive continuous improvement, implement best practices, and maintain a culture of quality excellence.

DUTIES AND RESPONSIBILITIES

• Assist in developing, implementing, and maintaining quality management systems based on ISO and AS standards.
• Oversee the day-to-day quality control operations, ensuring compliance with established standards and procedures.
• Providing guidance, training, and support to ensure consistent quality outcomes to quality control inspectors and technicians
• Conduct regular audits and inspections to identify areas for improvement, non-conformities, and opportunities for enhancing quality processes.
• Collaborate with production, engineering, and other departments to establish and enforce quality standards at all stages of the product lifecycle.
• Assist in the development and execution of quality control plans, including sampling techniques, testing methodologies, and documentation procedures.
• Manage the documentation of quality control activities, including inspection reports, test results, and corrective action plans.
• Monitor and analyze quality metrics to track performance and identify trends, presenting findings to management and suggesting improvement strategies.
• Stay up-to-date with the latest developments in ISO and AS certifications, as well as industry best practices, and incorporate them into the quality management system.
• Assist in the preparation of audits by external certification bodies, ensuring all necessary documentation is in place and readily accessible.

REQUIREMENTS

Qualifications and experience:

• Bachelor's degree in a relevant field (Quality Management, Engineering, Manufacturing, etc.); advanced degree or certifications (e.g., Six Sigma, CQE) are a plus.
• Minimum of 3 years of experience in quality control, with a focus on ISO and AS certifications.
• Strong understanding of ISO 9001 and AS9120 Standards, with the ability to interpret and implement their requirements effectively.
• Proven experience in managing quality control teams, driving continuous improvement initiatives, and fostering a culture of quality excellence.
• Proficiency in quality control methodologies, statistical analysis, and root cause analysis techniques.
• Excellent communication skills, both written and verbal, with the ability to present complex technical information to diverse audiences.
• Detail-oriented mindset with exceptional organizational and problem-solving abilities.
• Familiarity with quality management software and tools.
• Strong leadership skills and the ability to collaborate effectively across departments.
• For candidate with extensive experiences will be considered for Asst.Manager/ Managerial role.

Personal Qualities:

• Proactive, driven and resilient
• Able to work independently and as part of cross-cultural team
• Meticulous, accurate and attention to detail
• Professional and calm

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Responsibilities:

• Deliver Quality Assurance objectives by conducting regular call reviews and highlight any potential risk to management.
• Review closed sales calls per day for General Insurance Team.
• Backup for Auto Insurance for Call Review purposes.
• Promptly report any calls detected with potential quality issues (e.g. misrepresentation, fraudulent) to Management.
• Prepare, track and send Quality Assurance related reports to UOB management and team. (NMD, Service Quality Monthly, Penalty Points Table)
• Keep track on all the status of Quality Assurance Cases from beginning to end process and provide update to management on a timely manner.
• Weekly meeting with management to discuss on discrepancies and solutions for further improvements.
• Other ad-hoc duties as assigned by supervisor

Requirements:

• Preferably have quality assurance experience and insurance products knowledge.
• Candidate must be able to evaluate and provide feedback calls
• Meticulous and responsible team player.
• Proficient in Microsoft Office.
• Able to multi-task.
• Fast Learner and willing to learn on multiple Insurance Products.

How to Apply:

Please prepare your updated resume (Include your current salary and expected salary) and email to [email protected] or Whatsapp +65 8512 8044

We regret only shortlisted candidates will be notified.

EA License No: 05C3451
EA Personnel Reg No: R2198644
Ellen Lee Wei Xin

• Position: QA Assistant Manager
• Working days: 5 days work week
• Working hours: 8.30am - 5.30pm
• Salary: $4000 - $4500 (max $5k)
• Location: Senoko S Rd (Admiralty)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Job Description:

• Assists Quality Engineer in activities related to quality assurance and control system and other quality programs
• Performs measuring, testing, inspection and assists manufacturing with the interpreting of the quality and workmanship standards.
• Downloads quality information from quality system used for quality metrics reporting.
• Performs process audits and assists manufacturing with the interpretation of the quality and workmanship standards.
• Prepares quality documentation or equivalent
• Contributes to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets through participation of EHS programs
• Participate and adhere to Corporate Social and Environmental Responsibility (CSER) policy, programs and procedures.

Requirements:

• NITEC / ITC / Diploma in any discipline or with at least 2 years working experience in the related manufacturing environment.  Proficiency in written and communication skills in English
• Ability to interpret within established procedures,
• Good team player, independent and self-motivated

Note: This role will require travel to China and Vietnam for approximately 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking a talented Senior Design Quality Engineer (DQE) to lead quality initiatives for our thermal cooling solutions within the electronics and computing industry. The ideal candidate will be responsible for ensuring design and process quality while driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and collaborating across functions, we encourage you to apply.

Key Responsibilities:

• Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production processes.
• Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Strengthen internal quality control processes and improve overall capabilities, particularly in mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive initiatives aimed at maximizing operational efficiency.
• Lead corrective actions for customer-reported quality issues and communicate preventive solutions to relevant stakeholders.
• Streamline quality inspection planning by integrating automation and advanced technologies whenever possible.
• Promote effective communication and coordination with design, production, and other teams to ensure adherence to quality standards.
• Manage task assignments, performance, and development of the quality team, ensuring timely completion of deliverables.

Requirements:

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Quality Engineering, or a related field.
• Minimum of 5-7 years of experience in quality engineering, particularly in manufacturing and design quality.
• Proven experience in mechanical processes, including metal stamping, forging, brazing, die casting, CNC machining, milling, and knowledge of tooling and the design/manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and standards.
• Six Sigma certification or equivalent is a plus.
• Willingness to travel frequently and work abroad in China and Vietnam for a minimum of 10 months per year (includes four round-trip tickets to Singapore annually and separate arrangements for living accommodations).

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630